>> all right. that's it for me now, t.j. holmes sitting in for tony harris today. now it's time for me to hand it over to kyra phillips. >> t.j., thanks. terror returns to jakarta. suicide bombers take glitzy hotels in the indonesia capital. at least eight americans are hurt. we're pushing forward on the fallout. byrd and melanie billings are laid to rest, not so the broad investigation into their murders and a houseful of special-needs kids. we're live in pensacola with the late pest. and a helicopter pilot cracks another glass ceiling. this one in the cockpit of marine one. meet major jennifer grieves this hour in the "cnn newsroom." hello, everyone, i'm kyra phillips, live in the cnn world headquarters in atlanta, georgia. you're live in the "cnn you're live in the "cnn newsroom." -- captions by vitac -- www.vitac.com the killing of a florida couple with a house full of special-needs children, there's

just something about this case. and we're told it's a simple case of robbery, but that more motives might crop up. we've learned that the safe stolen from the home had some jewelry, but mostly just prescription meds and family documents. also, the sheriff said federal drug agents are not looking at the family, yet he also said the dea is doing its own thing. now, there are reports that the suspects have ties to drug activity and a gang, but the law still isn't talking. so, what's going on? until the bombshells dropped, we're left with soap-oprah cliffhanger on a daily basis. cnn's ed lavandera on the case for us in pensacola. ed, help us out. what can you confirm? >> reporter: well, i guess we should start off with these reports with connections to organized crime and that sort of thing. we have been hearing on background from various people most of the week about these connections involving these suspects. however, as we have tried to gather information on that, we

have kept hitting roadblocks. and, in fact, we're hearing from various colleagues of mine, hearing from various federal sources on this, that at this point, there just doesn't seem to be enough there. we don't get the sense from the sources on the federal level that we're talking to that there's much credence to -- to any kind of organized crime on behalf of these -- of these suspects. so, it's been, you know, a very delicate thing, but it has been adding to the swirl of speculation that has been going on with this story throughout most of the week. but that's kind of where we stand there. but also a great twist, an amazing twist, this morning just as family members and friends were arriving for the funeral this morning, the family's attorney coming out and revealing the contents of the safe, kyra, which actually probably comes to the great dismay of investigators and prosecutors here in ponensacola who have tried to keep the information tightlipped. we've gone to them to ask if indeed what this attorney is saying is accurate. we've not heard back from the

state's attorney office so far. but the background is interesting. there's been a great deal of frustration and sensitivity on behalf of the billings family, especially the attorney, who has criticized us extensively for reporting the dea's involvement in this case. even though the dea confirmed they had been involved. the sheriff now obviously confirming that they are involved, but the family's been very sensitive to the fact that the people would be drawing the connection that if the dea was involved that somehow would put the billings family in a bad light. but they said the dea investigation has more to do with the background of the suspects. kyra? >> we'll continue to follow the leads. thanks so much. half a world away, a luxury hotel that was shattered in a car bomb attack in 2003 was shattered again. terrorists hit it again today. six people are dead, dozens hurt, americans among them. the blasts came minutes apart in hotels connected by an underground tunnel. the bombers are said to have

checked in as guests on wednesday. cnn's dan rivers is there and filed this report for us just a short time ago. >> reporter: the police investigation into this double blast in the center of jakarta is well under way. and police are focusing their inquiries on several different elements. they'll be looking closely at this cctv footage which shows a man wheeling a suitcase through the lobby of the marriott hotel and then just seconds later, a blast rips through that lobby. now, they don't know whether this man is one of the suicide bombers, but they're certainly looking closely and seeing if there's any clues that they can glean from that. as well as the cctv footage, they'll also be analyzing a third bomb that was found on the 18th floor of the marriott hotel, which didn't detonate. we're being told that they think the explosives in that bomb are similar to a cache of explosives that were found a couple of weeks ago in west java.

now, the house of that cache of explosives were found in have ties to the most wanted in man in indonesia. police think he is part of a splinter cell that has links to jemaah islamiyah, so at the moment, the clues are beginning to point towards j.i., this islamist group, that operates across the region, that has hit the marriott before, in 2003, killing 12 people. they've also carried out devastating bomb attacks in bali in 2002 and, again, in 2005. so far, it's only days, though, this scene is still well and truly sealed off as the police do their work, and we'll find out more over the weekend. dan rivers, cnn, jakarta. well, president obama is condemning what he calls outrageous attacks, and police in new york are taking action. we're told that dozens of so-called critical response vehicles scrambled to new york hotels within minutes of those blasts in indonesia. the nypd insists that's just a precaution. there's no indication that attacks are being planned in new york.

as for the president, he says, and i quote, the american people stand by the indonesia people in this very difficult time, and the u.s. government stands ready to help the indonesian government respond to and recover from these outrageous attacks as a friend and partner. well, a highly anticipated speech, a massive crowd, major new developments in iran, bring me straight to the cnn international desk. a powerful cleric sent a powerful message to the iranian regime today and tens of thousands of people listened. let's go ahead and head over to reza sayah. he's still over there at the iran desk working this story for us. and it's been a while since we have talked. that doesn't mean the story has slowed down at all. >> it certainly has not. a very, very busy day here at the iran desk. lots of pictures and video coming in. perhaps one of the pictures of the day is this one, coming from our i-reporters, this is mehdi karroubi, the opposition leaders. a lot of information coming in

that he was attacked by the basij. this picture appears to show him disoriented with his turbin on. a let of eyewitnesss telling cnn there were clashes between security forces and opposition supporters and there you see a man with a bloody head. also in attendance today, opposition leader mir hossein mousavi. he was not attacked. again, according to this picture. he was there. show you some video that came in to the iran desk earlier today. let's go to aza over here. this gives you an idea of how many people showed up. tens of thousands, according to witnesses, and this is a slogan that we hadn't heard before, this slogan incorporates the names of neda soltan and arabi, two individuals killed during the protest protests. at times they were so loud, rafsanjani who was speaking at friday prayers, he had to quiet them down. when he was able to speak, he

leveled criticism at the government. let's listen to part of what he had to say. >> translator: our important objective here today is to retrieve the people's great confidence which brought a huge number of them to the scene. now it's been a bit damaged. this should be our sacred objective. >> so, it was comments like that that really drew a loud response from the tens of thousands of people gathered outside tehran university. but he did call for unity. he said, we should move according to the law. but he certainly did the -- leave the door open for this opposition movement to keep moving forward. >> you know, after the elections, obviously, we were covering this story day in and day out, all through the night. you weren't getting any sleep. wru in tehran. you were hassled by the government. you had to come back. and then we saw a lull for a little while. we're obviously talking about it today. is it because things did calm dawn for a while, or has that never stopped at all? is access to information still difficult? give us a sense. >> all that's true. access to information is

difficult. i think the government crackdown was effective in keeping the protesters away. what they are doing, opposition supporters, are taking advantage of any date, anything to come out. this was an official government-sanctioned event. this was friday prayers. what did the opposition supporters do? they took advantage of it. there was a lot of buzz and calls for people to come out and they did en masse, something we haven't seen in a long time. >> thanks, reza sayah. just ahead, stimulus money, but how many of you have seen it, touched it, used? we'll talk to some people who will, some real people. no washington or wall street types allowed, though. (mom) he needed everything for college: towels, sheets and then there was the stuff he wanted... like a new microwave. and because of walmart's unbeatable prices, we were able to get it all. ...and then some.

set them up for success-- for less. save money. live better. walmart. we've all heard about the trouble in the housing industry. the fact is, with all the talk of a national real estate market, your town, your neighborhood, your home, or the home you'd like to buy, are each unique. the national conversation may not apply at all. if you've been worrying about what your property may be worth, or wondering if your dream home may finally be affordable,

ask a re/max agent or go to remax.com. nobody sells more real estate than re/max. parents lose their teenage son to cancer. the death unimaginable. to afford it, a dad had to dig his own boy's grave.

real stimulus for real people. we're not talking washington or wall street bigwigs. we're talking about people who actually are seeing that storied stimulus cash. our christine romans met some of them. >> reporter: walking down this hallway, four people whose jobs have been saved. when these classrooms fill up again this fall, these educators will be among 2,000 miami teachers whose salaries will be paid with stimulus money. and helica trains middle school counselors? >> we have to depend on the savings of 2,000 jobs with stimulus money, then so be it, we'll take it. it's better than nothing.

>> reporter: florida is using $125 million of federal stimulus money to keep 697 guidance counselors, 343 librarians and more than 900 special ed instructors in the classroom and in the library, where mrs. richardson has worked forward 20 years, teaching children to read, to use a computer, to research. >> by saving us and saving our jobs and helping the economy we're helping the children and it really should be about the children when we're talking about the children at this point. >> reporter: not a surprising reaction from a group of people with 88 years of classroom experience. >> i don't see it as the job is being saved but that people are being helped and being serviced. i think that's the key to it. we are an important, integral part of the school system. >> the kids are a long-term investment, and there's no way of attaching a dollar value to that. >> reporter: instead of spending on new programs and jobs, some states are using stimulus money

to plug gaping holes in their budget. this plugging the hole with $2 125 million, but is it plugging a hole when 2,000 people's lives depend on it? >> look, there is no workforce without education. i think we know that now. underfunding education, creating a position in our country where teachers lose their jobs, where counselors lose their jobs cannot be defined simply as a plugging a hole. a teacher does not constitute a hole in kid's life, nor does a counselor. >> reporter: but there is no doubt a hole in the funding, and the stimulus is only a temporary fix. >> my concern has shifted to the possibility of a fiscal abyss two years from now when these funds sunset. >> and you can hear more from christine romans and our chief business correspondent, ali velshi, on "your money". at 1:00 p.m. eastern. take a look at this shot of marine one, the one that carries the president.

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a big cooldown in parts of the midwest and a threat of big storms in d.c. and richmond. chad myers tracking it all for us. chad, what's the latest?

>> part of all of the same thing, really. we have a big cold front that's going to be running into some warm air across the northeast. this severe stormy rary from richmond, virginia, to raleigh up to new york city. it's all part of the cold front that will push down. temperatures will be very cool across parts of the midwest. i haven't been able to say that for, like, three months. it's cool in the northeast, cool in the southeast and for the most part hot right smack dab in the middle. here's the weather that we're talking about. the big yellow box, the big severe thunderstorm watch box. the severe weather south of st. petersburg. this is the bigger story, it's from richmond and as it runs up to the i-95 corridor, sometimes on a friday we like to see clear keys up along the coast, because a lot of planes go along the i-95 or offshore, if we do get this much weather moving into big, big airports, probably some significant airport delays will

occur, 2:00, 3:00, 4:00 this afternoon on a getaway friday like it is today, we don't like that. we even have a little bit of rotation. here's richmond is that way. a little rotation on the storm. a slight chance of tornadoes today. although i don't expect any tornado watches to happen today. some of these storms, if they're all by themselves out in the middle of nowhere, that's what's happening now, they're called supercells, they can begin to rotate just enough to get a little bit of maybe a possibility of a small tornado. kyra? >> all right. we'll keep checking in with you, chad. >> sure. high above the earth, a tricky maneuver is moments away. space shuttle "endeavour" is about to dock with the international space station. before the hookup the shuttle is flipping around so nasa's can scan its belly for launch damage. several pieces of foam from the external fuel tank hit the shuttle ahead of the docking. the shuttle's cameras caught some of the great images from the earth below, but big thunderstorms lighting up over the ki in northern europe, you can see there.

"endeavour" and its seven astronauts are scheduled to spend at least two weeks at the space station. you can put a man on the moon, they just can't track down the tapes. these grainy pictures of the landing are all we've seen for 40 years. the really out-of-this-world video may be gone forever. we'll tell you about the lost "apollo 11" tapes in about half an hour. so, what kind of guy practices commando raids in his backyard with his wife and kids and not for fun? try the alleged mastermind of the florida couple killings. w. turn your savings into income -- guaranteed, and get a retirement "paycheck" for life -- guaranteed. call... to get started, and learn how to secure retirement income that won't go down -- guaranteed. call fidelity at... for details about guaranteed income for life, and change the way you think about your retirement savings.

the killing of a florida couple with a house full of special-needs kids, 30 days of planning and 8 suspects and one man accused of orchestrating the whole thing. who is this guy? we take a look. >> reporter: leonard patrick gonzalez jr., the alleged organizer of the home invasion that left byrd and melanie billings ruthlessly murdered, used to practice commando-style raids in his backyard. >> they had run from the back porch, they'd run down here, and they'd roll and they'd go up against the tree and aim their guns. >> reporter: david o'donnell tells me he used to watch gonzalez in 2004 running his wife and kids through drills

with toy guns and fatigues. did they run back here and act like they were having fun? was it serious? >> it was serious. the reason why i say it was serious, because they did it and they all went back in the house and did it again and again and again. and again. >> reporter: o'donnell said gonzalez also once grabbed a real gun to complain about the placement of a pile of hurricane debris. >> told me don't ever do it again and he was holding the gun when he said this. actually he had it right, you know, he was doing one of these numbers. >> reporter: it's not the first time he tried to intimidate. picked up intoxicated in 1996, gonzalez threatened the officer who arrested him. the deputy wrote," he stated that he knew my mother and my family and where i lived. he said that when he got out they were through." later that same night, gonzalez put a jail guard in an arm lock. he spent almost a year behind bars. gonzalez says he's innocent of the double murder charges against him, but authorities say they have just about wrapped this case up. they've recovered the safe that

was taken from the billings' home. they've also recovered guns, one of them, they believe, is the murder weapon. but, they won't say who pulled the trigger. the latest arrest, the eighth in this case, is free on bond. pamela long wiggins owns a van allegedly used in the getaway. the safe was allegedly hidden behind a house she owns. and as the many billings children prepare to bury their mom and dad, authorities are promising future details will make this case seem even more shocking. david mattingly, cnn, pensacola. it was like the army out there, that's how people in a new jersey neighborhood are describing a shootout between police and two suspected criminals. it happened in jersey city, during a police take-out. when the bullets started flying, eight officers were wounded, two of them still in critical condition. the two suspects, a man and woman, were killed. >> this individual came fully ready to go to war with us.

this is not a normal shotgun. this is just not a street weapon. this is one that's meant to hunt nothing other than man. and he took it out on these police officers. >> well, the suspects were accused of violent crimes in in new jersey and south carolina. we're also waiting to hear from federal prosecutors in nashville, a new development in the steve mcnair case. law enforcement sources tell the associated press that they've arrested a convicted felon for allegedly providing the gun that was later used to kill the former nfl quarterback. mcnair's mistress shot him to death at a nashville condo on july 4th, then killed herself. police had said that the woman brought a nine millimeter pistol from an unidentified person two days before the shooting. now, the ap cites a criminal complaint identifying that person as adrian gillium, who was convicted of murder and attempted armed robbery in 1993. we're keeping an eye on this story for you. well, every day, we bring you stories that grab our

attention, but this story made a huge impact on all of us because it grabbed our hearts. it's about a louisiana family facing a heart-wrenching situation. their 15-year-old son lost his battle with cancer, but it got even harder to take when the tight finances forced them to literally dig their own son's grave. reporter caroline moses with cnn affiliate wafe has their story. >> whatever we have to do, we going to do it. >> reporter: melvin's parents, melvin and roselyn, have staired sickness in the face. last week cancer took the life of their 15-year-old son. >> here's the son out on a mission to do his thing, he did his job. he did his job very well. he left everybody. >> reporter: even melvin's nurses said he had a special kind of energy. he was always grateful and grown-up. >> most of all, he wanted to see his mom and dad not having to work so hard to have a house and to live like other people. >> reporter: melvin's parents say they make just enough money

to get by, when their son had to undergo several rounds of chemotherapy, they relied on st. jude for funding. but when melvin died, his parents were on their own. >> everything was about a money thing. everything was moving fast >> reporter: a local funeral director told the family it would cost $5,000 to bury their son. funeral director hal davis iv said they could save $300 if they dug their own grave. so, this is common to have a father dig their own son's grave? >> yes. >> reporter: they started digging the grave. >> i'm digging my son, knowing it ain't no pretty picture. >> reporter: even after digging into the depths of despair, this family still owed the funeral director more money. >> we always get paid before the funeral. we don't do monthly pay plans. >> reporter: the louisiana state troopers association heard about this family's fight and felt compelled to help. >> this is the first time that we've stepped in this particular

instance to help out with funeral arrangement. >> reporter: they pooled their resources to pay the remaining costs. >> i'd like to thank you personally, anyway, so glad you came. >> reporter: help arrived from the people the family never knew, but they're certain their son had a hand in it. >> i'm proud because that's my son. he was in heaven. well, the hearings are over. next up, the voting on sonia sotomayor. then almost certainly the swearing in of america's newest supreme court justice. how certain is it? after four days of venting and grilling by republicans on the senate judiciary panel, defending and praising by democrats, the senate's most senior republican says he'll vote to confirm. speaking of richard lugar of indiana, so what have we learned this week? among other things, federal judges aren't in it for the paychecks. >> mom was very, very excited, and she then said, how much more money are you going to earn?

and i stopped and i said, i want to tell you, i'll take a big pay cut. she finally looked up and said, why do you want this job? and omar, who was sitting next to her, said, selena, you know your daughter, this is in spanish, you know your daughter and her stuff with publicer is vision. >> well, candy crowley, we definitely learned she's got a good sense of humor, that's for sure. >> absolutely. and we also learned -- actually, she was talking about her circuit court job, i think. she is actually k lly getting a raise when she comes to this job. but obviously, these really, really well-qualified legal experts can make more in the private sector. that was answering a question from senator franken. we didn't see a whole lot of her humor, but as the days went on, we saw a little bit more than we saw in the first days. as you know, the senators got to

read their statements. and here's what we also know, she can sit for ten hours with absolutely no exchange, no change in her expression. but we did -- she seemed to sort of loosen up in the next couple of days. and there were senators who were giving her, throwing her some softballs, or some funny things and she lightened up and we saw a sense of humor. >> which is a good thing. you've monitored a number of these confirmation hearings for a number of years. what stood out to you? was this different, besides the fact that we're talking about the first latina woman possibly to take this seat? what else stood out to you? >> it stood out to me for actually its tone. the republicans were really in a tight place here. they are well aware that they -- how they are seen in the general public. numbers -- the numbers for republicans are way, way down. and they went in to this hearing after people outside the senate had said some things, newt gingrich, people were talking about that she was a racist for

her wise latina remark. while they asked many times, these republican senators, for her to explain that, it wasn't that sort of -- at one point lindsey graham said, you understand if i had said that i could make better decisions as an old -- a wise old man, that they'd have had my head. and so the question came up, but it was very mellow, because the republicans are so aware that they can't look like mean, old, intolerant guys. and they made a huge effort to make this sort of a high-minded look at judicial activism and whether indeed she practiced that, which she says she did not, rather than one of those food fights. and, believe me, we've seen food fights in some of those confirmations. >> yes, we have. we've seen some major drama. as you and i were talking, mitch mcconnell, his office, came forward with this press release, saying that he's going to oppose sotomayor and her nomination.

it looks like he's going to be making remarks from the senate floor on monday. i don't know if you want to make any comments about that. we remember when they got together, their discussion and what we heard from him. i think he was one of the first to meet with sotomayor when she was doing her door-to-door meetings. so, in addition to that, maybe you can touch on that, candy, and also, you know, when could be the vote, the swearing in, kind of give us a rundown of how we push forward from here pop >> first of all, we'll see a lot of press releases coming out about who will vote for her, who will vote against her. we looked for a pretty solid 60 votes from the 58 democrats and 2 independents. we will see some republicans. you talked about senator lugar. my sense is that senator graham, lindsey graham, will vote for her, perhaps orrin hatch. so, you will see republicans vote for her. i think you will see her numbers get into the 70s. the majority of the republicans may not go that way. we'll have to see. certainly it's not a surprise that senator mcconnell, who is the head republican on the senate side, is not going to

vote for her. there are a number of senators who just see her as too liberal. i imagine you will see the two main republican female senators vote for her. so, the republicans will be kind of the surprise element. the schedule is not either a surprise. we expect to see the committee vote her out of committee maybe next week, and they have said that before they leave for august recess, they want to put this nomination on the floor and get her confirmed. >> all right, candy crowley, thanks. >> sure. it stirred up a hornet's nest, doctors making patients pay if they miss an appointment. our cnn medical correspondent, elizabeth cohen, will share the e-mails. to stay in tune with life after 50, i switched to a complete multivitamin with more. only one a day women's 50+ advantage...

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windows of this chopper, and you'll see something that has never happened in the 15 years marines have been flying the president. have you figured it out? this marine one flight had all female crew. the special crew was set up actually in honor of major jennifer grieves. she shattered the glass rotors, becoming the first female pilot of marine one, and yesterday she made her last flight in that role. her one-year rotation is coming to an end. and major grieves joins me live from our washington newsroom. it's been a long day, hasn't it? >> yes, ma'am, it has. >> yes, it has. so, i'm curious, you flew george w. bush and barack obama. so, does that mean you're a bipartisan marine? >> trying to get me in trouble, ma'am. no. >> i would never do that. just having some fun. >> yes, ma'am. no, it was great. it means i'm a marine. we support anybody regardless of your party, so we're here to kind of support our country and do our job, and it's been a --

it's been a real pleasure. >> and i know you've got to keep your conversations and obviously your relationships with the presidents on the down-low and very low key. i know you've been extremely respectful in that regard. but i also get the sense that these two presidents that have daughters saw you maybe in a different light and gave you a sense of respect on a number of levels, because they're raising girls, and they want them to be just like you. >> yes, ma'am. and i felt that was pretty evident yesterday, when president obama said good-bye, and every time i've talked to him -- and the same with former president bush -- they always came in and they were always very -- very respectful to me, as i'm sure they are with most marines, but i kind of felt that hopefully i am opening the way for their daughters in the future. and i felt that both president bush and president obama have been wonderful to all of us. >> well, that's pretty amazing.

so, i'm curious, most memorable trip, is there one? you've flown these presidents, of course, all over the world. is there one that stands out? something that you will definitely never forget. >> i think i've been doing this about 14 months now, and i think my most memorable trip just happened about two weeks ago, when i was in rome for the g-8, and we flew in, and we picked up the first family after they saw the pope. and that i knew it meant the world to the president's daughters, sasha and malia, and it was an exceptional experience to be just a small part of that. so, i think i'll remember that for quite a while. >> is it the way that -- i mean, what was it that you observed? obviously, you're a trained observer. what was it? was it how they reacted? was it the conversation? was it sort of that spiritual moment that kind of lit the family up? >> yeah, i think it was an exceptional moment for the family. i think especially for the daughters to be able to meet the pope and to go to rome, and you could just feel it. they were -- they were somber.

they were respectful. and i think it was a really good thing for -- for the girls. >> jenny, did you have to go through any type of additional training, tougher training, training that other marine helo pilots don't get, because you were flying the president of the united states? >> no. i think every pilot at hmx, we have to go through some rigorous training. we have to get qualified in three different helicopters, so there are a few additional flights they make me do to be qualified to fly the president, but, you know, there's hundreds of marines, sailors, and civilians that work for hmx, so although i am getting the attention now, it should -- it should go back on the squadron and i think they're the reason why i've had any sort of success, of course. >> well, i know you give so much credit to all the men and women with whom you work, and i don't want to single it out, but i kind of have to, because you made history. was there ever a moment when you were in your training or with the various squadrons or getting

to be part of this special unit to fly the president where you thought, wow, i'm not only flying the president, but i am a female, i'm the first, and this is pretty amazes? >> yeah, you know, i was just hoping that i'd live up to the expectations and that i would serve the marine corps well and serve our country well, and luckily it worked out and i had tons of support behind me, and it's an really exceptional experience and i'm very, very grateful for it. >> i have to ask you this, and i have a feeling i know what you're going to say. but there has to be a moment -- and i know you've been in war zones and you've flown all kind of vips but when you're in there firing up the helo and you know you're flying the president, do you in any way, shape, or form do you think, oh, boy, i'm just a little nervous? >> yeah, absolutely, of course. i know the first time i flew president obama, i thought my heart was going to through out of my chest and it was the same for president bush. but sure, we're well trained and we keep our eye on what we're supposed to do and we're marines

and we try to let it go and we just do our job, and it tends to serve us well. >> my producer corrected me, i said 15 years the marines have been flying the president, i meant to say 50. i think i was so excited to be talking to you, i lost my train of thought. jennifer grieves, thank you very much. >> thank you. a massive reform bill, the democratic measure is slowly making its way through a series of committees. it comes after warnings from the head of the congressional budget office about rising medical costs. >> in the legislation that has been reported, we do not see the sort of fundamental changes that would be necessary to reduce the trajectory of federal health spending by a significant amount. >> the white house calls the warning premature. the bill seeks to provide health

coverage to nearly all americans and to create a government-backed insurance plan to compete with private companies. and here's a topic that's gotten a lot of you fired up -- doctors making you pay for missed appointments. we received hundreds of e-mails from both patients and doctors, and cnn's medical correspondent, elizabeth cohen, is here, and she's managed to get doctors angry while pursuing this. this happened to me. i was shocked when i got the bill, i thought it was a mistake. i called up and said you've never given any warning of this. this is unfair. sometimes work calls you away. >> you did the right thing. if you missed an appointment and the doctor charges you, you have to say, you never put this in writing. hopefully that will help. when i gave that type of advice, doctors turned on me. i have been villainized in doctors' listserves. they clearly don't like me. let's listen to what i had to say when i gave patients what they could do if they got charged with a missed appoi

appointme appointment. how irresponsible of you in reporting this story. that would be me. i am appalled. when a patient does not show, it costs me money. you make it sound like doctors are doing something inappropriate. when you make a reservation at a hotel or restaurant, they require a credit card deposit. a third doctor wrote in -- or dentist actually. it costs hundreds of dollars to run a dental office an hour. every working hour needs to be maximized to cover costs. so, basically doctors were trying to make the point that when a patient doesn't show up, it costs them money. >> okay. other side of the coin? patients were pretty upset as well. we got a lot of comments from them. let's go ahead and read one here. this is from deb. can a patient who scheduled a 2:00 appointment and isn't seen until 3:00 or later charge the doctor? it's an interesting point. people take time from their work and may not get paid. >> right. there's the flip side of this. we've sat in doctors' offices for hours, sor many people they

are losing money and they only make money when they work. i asked around, doctors can bill patients when the patient doesn't show. can the patient bill the doctor? no. that's the short answer. no. there's nothing you can do. >> there's nothing you can do. >> there's nothing you can do. you cannot bill the doctor for the time you missed working, sorry. >> when you have to wait for the doctor for four hours, and in some cases i have, because i'm so desperate to see the doctor, you're out of luck. >> you're not completely out of luck. there are tactics you can use. you are not legally required to have them pay them for the time missed from work. but there are strategies you can employ. when you are waiting for the doctor, don't let four hours go by. speak up after 15 minutes and every minutes while you're there. they may have forgotten you. but i know no one could forget you, kyra. others got them to do a letter writing campaign, and they say it worked. be a smarter scheduler. if you try to get the first

appointment in the morning or the first appointment after lunch, you will probably have a better time and won't have to wait as long. >> all right, good advice. and you are a wonderful person. people should vevr villainize you. >> i appreciate it. >> i'll talk to you later. buy a new truck and get a handgun free promotion was a hit. so, how do you top that if you're an auto dealer? easy, more firepower. buy a new truck, get an assault rifle.

a new truck and assault rifle for one price. next month, an auto dealer plans to give away an ak-47 with a truck purchase. auto dealer and anchor woman sticking to their guns. >> look, a bunch of evil is in the world and people need to protect themselves. we are firm believers. we are country folks down here. we are firm believers in the second amendment.

we don't want to become victims. i live out in the country 15 miles from the dealership here on 1,200 acres. the response time to my home is 15 minutes. if i'm counting on the police -- and we have a great police force in state's county, great sheriff, great police in butler where we live. the response time is still 15 minutes. i would rather defend myself. the only 911 call i need is chambering a round. >> i grew up in rural america too. we had guns in our home but they weren't ak-47s. >> how long ago was that? >> whether i was a teenager, 20 years ago, 30 years ago. >> things have changed dramatically. i don't know if you know anything about missouri. where i live in this county, there is a tremendous crime problem with people doing meth. these people have lost their souls. they don't care about you. they don't care with me. they care about one thing, getting more dope. >> i understand evil in the

world but i'm just questioning like a semi assault weapon to protect yourself. that's all i am saying. >> you have to love that logo behind mr. muller there e did say anyone that buys the truck and gets a gun voucher will have to clear the appropriate background checks. last year, he gave away a handgun with every purchase. the dealership's motto, god, guns, guts and american pickup trucks. one small step for man, one giant loss for mankind. sharper, clearer images of td apollo 11 landing missing and may be gone forever. me too. you know, i just got out of a bad relatio... it's okay. thanks. goodnight. goodnight. (door crashes in, alarm sounds) get out! (phone rings)

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