going great, babs. made it really easy for customers to manage their car insurance policy online. well, you know that's why we have 24/7 support, so customers can call us anytime. [ in a robotic voice ] does not compute. error. [ all ] error. error. error. malfunction, babs. beep. boop. boop. ha ha. very funny. powering down. [ new guy ] we're not really robots. [ thomas ] i thought we were. [ male announcer ] call today or go to esurance.com.

about this "dedicated claims rep" thing. okay, well... calling yourselves "dedicated"? we're all dedicated, okay? the entire web site team worked late every night this week.

look at sanjeev. he's a mess! what? no... guys, we're called dedicated claims reps because we each stay with an esurance customer throughout the automobile claims process. it's not because we think we work harder than you. well, you don't. [ sanjeev ] am i a mess? [ joey ] you slept in the vending machine. [ male announcer ] call today or go to esurance.com.