airs on book tv. and sunday at 9:00 p.m. eastern and pacific. [music] our next speaker is just the third ceo of microsoft history overseen a renaissance of the conch -- --dash my company's culture in the three and half years based where he became ceo. his efforts to reinvigorate microsoft in the outlook on the future of technology. please join me in welcoming into the 2017 summit microsoft ceo. [applause]. that was such a fun video.

i want to start with something that is a little bit more in tune with your own personal personality and that is your love of cricket. i actually brought something for you. one of the antidotes is that when he is on a conference call he actually likes to hold a cricket ball so i went to the ends of the earth to find this thing. tell us about your love of cricket and how it influences your life as a person into leader. >> think you so much. the one thing that people had found out because of the book and love cricket. i really appreciate it. growing up in india i would say for south asians the very english game has become more

than a religion. and how it happened is just one of those artifacts of history. for me when i look back i think it is true in most team sports. the other day i have the great fortune of going in seeing the seahawks train. and they are excited how they had been set up that training session. they grab you and teach you some of the lessons. that is the place where i must have played a lot of cricket. i write about the lessons whether it's about how to compete one of the incidences i recounted. the sky replaces me.

and gets us a breakthrough. and then gives the ball back. the incident has have a lot of influence because why did he do it. he could've just broke all my confidence. that ability and sensibility of what leaders do to bring teams along. you can learn from team sports. i know it also teaches endurance. one of the types that you like to watch can you explain what this is. one of my most huge debate because we now had a league of that as as a shortest form of cricket. i love the five-day test cricket. it's just beautiful.

so the debate is how does it continue in the popularity but nevertheless i'm big fan. they will lose one fan at least. you actually got to saddam and espn what was that like. and it was kind of a highlight for you on the tour. it was really fun. i've never been to lords in london as a like to call it. i had watched it until he a lot of time. and it's one of those other fascinating things that happens i guess. people go places where you read everything about it. it's one of those places that you walk in after having read

about everything for a lifetime and then you see the place. and then to have it interview i don't know who was excited. i was really excited about that. what was going to your mind at this point. and what do you wish you could go back and tell that guy in the middle right now about what he was about to face. ime consummate insider i grew up inside the company that bill and steve beltz. everything about me has an shaped by the company i worked for which is microsoft and obviously something that would not have happened but for one of the greatest partnerships in business history which is a

partnership of bill and see. and leading up to that day. it's not really long before that date that i knew i was good to be ceo. the thing i was seeking the most and in particular based on all of the people around me that you see in that photograph is asking that question and be able to onset it for myself. why do we as a company exist. what sort of a way to start. i do believe that. i believe they exist for the reason. you can't be bound by one brand or one products. the if to go around that.

but what is that core sense of purpose. what is the culture those are the things and now i see it the entire book came about with they reach any destination. which by the way is a continuous process. you never reach your destination. that is what i would sort of say. about all of what i at least now you know a bit of. and all i know is the need to learn a lot more. it strikes me that bill and paul and then bill and steve

had each other. there was a partnership that resulted in this company really. you have a singular partner. you've a legion of superheroes how has that changed your leadership of the con and he and the way it's run. and ultimately the culture. the new ceo. about how even in his tenure they were constant. in their own way. and they realized when the next ceo is going to be in place that ceo will need to

operate. it is when it struck me. then the company that paul worked at. the thing he was trying to do in his own tenure was to build more of a leadership team. for me of course it's an emphasis necessity and there is no way that i could operate with the context and the depth. i clearly don't. and the thing i wanted to make sure it was bring the team. and head that ownership that is something that i always felt i want people inside the company so they can use as a

platform. with their own personal philosophy. that is what i believe applies used in the past now after three to half years the stock price is double. some external credibility that you had gained through your leadership with microsoft's future. given that kind of rope you head on wall street. tech businesses in particular are about the constant need to renew itself we have this attribute that things all look

like failures until they're not. because of the network effects in technology. if to be able to see things that are changing. long before their intentional wisdom. and then go after them in a strong way. they want to passed pass judgment on your judgment. that you are able to walk the walk. and then they will give you printed mission. a batting average that is good. i think in microsoft and are for third year. fighting out with a whole set of new characters. i think that shows that we

have that capability. i'm very excited about what we are doing in mixed reality. and what working to do longer at lead things. lead things. all of the efforts did not get started there. these are the folks that thought long before. and you are right. as an insider i had been in the things that needed changing. one of those things that struck me. you get the inside information apart from the rose petals to dell. one of my favorite unit oaks in the book gets directly to

this. and that's how you and amy had decided to reorient wall street. to get them to look elsewhere. it is risky. it's clearly. it's not about looking elsewhere but one of the key things that we felt that we need to make clear internally and externally is what is a trend that we are really capitalizing on and how are we winning in that space. i think that will be very important most people even today view it narrowly.

we had fast applications with business applications. with distributed infrastructure. we want to make sure that it's clear that we will have a big business here. we will innovate and serve our customers. you have to take that risk and the ability to walk that walk quarter after quarter that really has helped the street in some sense. this is a company in fact that can follow true. and show our progress. that's how it is. that's what's good to give us permission to keep doing that work.

i think that is what all companies had to do which is you've got to be able to perform but you have to accrue power for the future because your revenue. it was not to fall in love with the lag indicators of success usage, customer satisfaction. long before revenue and profit. we were making sure that we are really tracking that i want to talk about the future of technology. you are with your son zane. he was born with cerebral palsy. it has totally changed your outlook on the world walk us through that if you would.

they know when i was 29 years old and perhaps more than anything especially one of the more harder parts. as to what he has stopped and taught me. we are the only children of our parents. we were looking for to him. how quickly can we get back to her work. that night when he was born everything changed. with severe brain damage i struggled with it. for multiple years.

an entry level engineer at microsoft we are all sort of out of the window. wise why is this happening to us and me. right after recovering from the c-section. up-and-down the bridges here. and given the best shot. that's what got me out of my stupor and said what do i as a father have to do in over the years we had been blessed in this community whether it is a children's hospital the fiscal therapist. the community that we have now been around us. in the connections in the role of technology where we have gone through many hardships

with the medical surgeries and what have you. one day i was sitting and waiting for him to come out of his surgery room and then all of the equipment around me. a lot of that was windows. and just gave me the feeling of the understanding of the responsibility even of a platform company that is one of the things that was a very unique about microsoft. we are in every hospital. and every critical part of our society and our economy. you have to take the responsibility very seriously. how has this shaped the views on the accessibility and making sure that everyone can access the power of innovation. my personal life of course has been a great influence on how

i think about the importance of assess ability. but one of the things that i am seen inside of microsoft is the universal design and accessibility as a real driver of true innovation. one of the apps that we launched recently which uses a cutting edge ai in our cloud and gives anybody with visual impairment the capability to see angela mills was a coworker of mine. was telling me the story of how she can go in to the cafeteria with confidence because she can see the food. she can walk in into conference rooms. the issue is she wants to walk into the conference room

knowing that that's the right one. and she can do that with confidence. she is empowered. this is an app calling see iowa. it is that the petri dish for ai technology we are to going to try to make it extensible. it gives people a more empowerment to need it. what we did with learning tools. this is a very passionate group inside of microsoft to said with amazing technology. it now makes where we can change the outcome with kids. yet learning tools or anyone with dyslexia could start reading faster.

steven gleason came to one of those. all of the other muscles can't be moved but can they communicate. i feel one of the things i unlocked is the fundamental recognition. is not just about accessibility historically we would think of it as this is something that you do more like a niche or something you do on having built the product. the one thing that is true for all of us is at some point in our lives we will need some help with some sense of hours.

it's can be the universal truth. so we better design products that we can help everybody. the beauty of it is it's not some top-down thing. it is much more if you look at that. we don't end with just that one that we do. it takes life after that. on the long distance to cover. but what i can mean for accessibility and the mixed reality can mean. i think it's can med make us a better company. by focusing in this area. let's talk about the future identify three trends in the book mixed reality quantum computing. they are going to drive the future paint for us a picture if you will a picture of that.

if it comes to fruition for our grandkids or what are you thinking about now as your lane the lane the foundation for the future. one of the things to do is speculate about the future but these three trends i think it will be very dependent. on where we start. here's how i think about it. we had been we've been on this journey where we had been creating these mental wars. metaphors that we find in the physical space but for the first time we now have the ability to take what you see and just superimposed in the fill field of view.

you can have a complete experience where they can see the two together and that is what they call augmented reality. we are in the early stages of the devices but ultimately our dream is that people well have devices that you can set dials and be able to really all compute experiences in order to do that you really need ai. it is a chip called hp you. is that it understands everything that is happening and that is able to do a lock

on digital objects. in space. it solves the computer vision challenge. i think it's can be very much part of bringing forth these new metaphors. i would say adjuster first. you're not really trying to do keyboard and mouse it's really all about gays and speech and the capability. in ai i feel like one of the challenges we have and we talked about all of the things with cnet. and even cortana. one of the things i'm most excited about helps me with the more scarce commodity.

i forget. but they saved me every day because they follow up on thursday. it will wake up and tell me. that's what were trying to do. it will be the real currency of my time. ai can help you stay distracted by engaging a lot more for the take away time. the things we need to solve for is how do they give you back more time for the things that matter the most to you. and quantum to mean if you say will, this is amazing what you want to have the future. it is computing. in some sense in spite of all

of the progress being made let's talk about all of the computational problems. we can't yet model that natural enzyme in food production. the catalyst that can absorb the carbon in the air. or build the superconducting materials. those are all problems. if you try to solve it. they will take all the time that is where i think those are going. i think they are going to be you had two competitors in

particular that have an advantage in that they have their own large base of first party smartphone users. how much of it disadvantage is it that you don't have that on the smart phone now and how we overcome it. it is absolutely right. there is a billion smart smartphones sold. therein lies the math i would take inspiration quite frankly from her own history and how others approached it. when the only thing was the pc. until it was not. today of course the conventional wisdom is this is the last device that you will ever need and want and had and if you don't participate in it the second there is no way.

except the two companies that you mentioned were re- bought at least it was mostly because of what they did with the ipod in the iphone later. so the question really is for us how do we meet the reality of today and then invent our own future. the way i think of that is first let's make sure our software and applications are used we want to be first step. before windows was even a platform. this is new to us. and we want to go and make sure that whether it is linkedin or skype are used everyday we do our best for

that. we also want to look at these changes and form functions. what is a mobile device today how is it going to be shaped nobody thought that they were going to be there. what are the new big changes. they put everything up in the air. in terms of we have to do our best work. both making sure that that cloud services are available.

and we invent the next set of devices. have you given up on smartphone hardware. we do not have the there is a lot of press this week. the reality is that we cannot compete as a third ecosystem. and attract developers. so the thing that we are doing is to make sure that the software is available so that we can service the customers of the don't care a lot about a lot of the things that they care about. it is one operating system for us. that's where we are what are

we going to do with this. how are we going to push the boundaries. all in on mixed reality. that is how we are going to go at it. what are you going to do on surface. we have a lot of exciting things that are happening. is there any kind of form factor that your most important --dash mike implemented in. i think the lesson for us and one of the things again that steve was really taught us. if to build that capability. if you think that even the last five years or seven years the capability we now had a been able to build a devices

devices is not about the device. is not even just the device as a system it's even the a6. as i like to say. from is what we have to use it to innovate new categories. it is going to be a big part of what we have to do. yesterday we had two of the top executives you have a front row seat for a very interesting story in technology even apart from microsoft. you had been partnering with amazon and what are your operations in your for jeff and his team had done. i think i have long admired

and i think there is a lot that we can learn in fact the good news i think is between microsoft and amazon we have a lot of cross pollination of talent. i think it's helpful for this region. i think it is a good thing for this region. with even alexa and eco. i want to make sure that any point in time the value we deliver to customers is not unofficially held back because the way to reach them is through someone else's platform. one thing i have learned at microsoft is that in most people don't think of it that way. it is a lesson i learned from what we did. cortana is good to be the assistant that helps me with

my productivity. that is to be the unique skill. there's no reason why i should have that capability if i'm a i am a user of eco and alexa. these are all about user habits. i am not a believer in that there's just to be one agent. i think each agent is can have different characteristics and you should be able to scaffold these agents together. that is what we talked about. and that is what we would hope to see. would we ever see microsoft hq to some rows in north america. were very happy where we are. it's what i would say is a development that is happening in many parts of the world. we have a thriving office. we just broke ground for a new

officer and we have a big office in new york now. i am at least in no hurry to talk about hq two. i'm happy with where we are. the amazon example is a good one. because of the approach you have changed. with those industry partnerships. you are competing on some fronts. in your cooperating on others. what is the most awkward moment that you had head. how had you navigated those? >> i think the approach i always take is how can we look at things like that. and recognizing where there is overlap. and there will be competitions.

especially in today's day and age. we are lucky as a company and as a community to be intact. it is shaping every walk of life and every part of economy. it will be shortsighted to view things in spite of your own industry and that is at least an attitude that i come up with. at the same time there to compete. we are the disruptor in that space. he completely changes the business model in and technology and everything. the sellers sales force. it is a great integration. this is something that we did in the past as well.

i just want to bring that maturity. what is needed is customer obsession to view things through and how they view us versus our own strategic tree all the time. and then compete. less than a year ago linkedin one of the biggest concerns with the privacy. data is one of the biggest assets that you acquired through linkedin. how can you capitalize most on the data while still being respectful with a preposition in the franchise as you said is built around trust. trust about the data that is

of paramount importance. it's very clear we will only do the things that the community of linkedin gives us permission to do. and adds value to that. it's not our data. with the people that use linkedin. we do own data. it is either the user data or the organizational data. to make sure that we are very transparent about all of it. it's what guides everything that we do. or linkedin. and if there is value in integration you have to ask for permission and get that

permission and i think that is where were going. and things like gdp our are essentially going to legislate that. that is what we should bill four. we are starting to see a little bit of it. i feel very good about one of my top goals was the re- acceleration of linkedin. on top of that the problem that integration to be announced between office 365 and linkedin. those were all there today and our customers benefit from that. it's one of the places where we have executed super well on a large acquisition or value proposition. excel of rate that core asset.

before we close here i want to talk about a couple of your personal community initiatives you are on the board of the fred hutchinson group. and also the force of starbucks was here yesterday. share with us and we are hoping to accomplish through those roles. as a real privilege to be associated with these iconic organizations in the community. with starbucks in fact kevin was at microsoft. i've got to know him. i'm very excited about what starbucks is doing ultimately it's about that experience that they are trying to create the using of digital technology.

and what the gary team is doing is truly inspiring. to have the goal of solving cancer by the turn of the next decade. i think it is an audacious goal. it is one of the great limiters to eat then progress how can you take the research that is happening and make it comprehensible in a way so that the new hypotheses can be created by the researchers and other places. so technology is going to play a huge role for me i am learned so much. and gary is an amazing leader. in terms of the organization. has a great team. it's fantastic to be associated with both of these organizations.

is there a line, they summarize your view of the future end of the technology industry. as you are getting ready to disclose at that ignite conference. i have a chance to spend a lot of time with michael friedman who is a mathematician. the square root. i think i did. i was not a great student. with the imaginary numbers.

they did not know where they were going. the square roots have a lot to do there was a line of poetry a couple of years ago by the pulitzer prize-winning poet. it goes something like this. the square root of minus one. it is an impossibility that has its uses. i think it is captures a lot the force with in us that seeks out the unimaginable that gets us up to solve the impossible so there is poetry behind square roots of imaginary numbers.

[applause]. like us to get publishing news. behind the scene pictures and videos. and to talk directly to authors during our life programs. facebook.com/book tv. hello everybody. good evening everybody. hi community. welcome, welcome. how many of you had been here before. thank you everybody for being here this evening. i am very excited for this evening because we head with us