home -- 40% of the work force, it is estimated -- and 50% of them did -- 40% of the population, 50% of the time. you have it $200 billion productivity gain. he would save commute person -- you would say commute times. you would see gas production. you would reduce the equivalent of 32% of the oil imported just by telecommuting. we are on the cusp, i think, in cities, at a time when we have to transform ourselves. the recession -- we are looking at 1.2 million layoffs in city and county governments this year and next year. we are looking at a budget shortfall that is the largest we have ever seen in the history of municipal government.

if we do not take the talent we have and use technology and innovation to transform the way we do government at all levels, we will not become the competitive communities and country we have to be. there is no way to do that without innovation around broadband applications. that is how we're going to get that down. it is the leverage and support for thailand. i look forward to all those wonderful young people out there who are thinking about applications. you cannot pick up the paper without finding out about some application to make life better, faster, and smarter. we have to do that today. >> the lot of those folks are not thinking so often about the broadband networks and how important it are. they sometimes take them for granted. these are so key to entrepreneurship and innovation for the next generation. there was an article in "the

washington post" this last weekend about the under federal work force that is coming in. their digital natives. there will have a very different expectation for technology. fort wayne was ahead there. i want to talk a little bit more about fort wayne and what you did with broadband in terms of city services, how you turn things around so quickly use in broadband through your community. >> some of these are so simple you look back and say, "why didn't we do that?" one of the things i did after the climate action summit in 2005 -- a group of us came together and pledged to improve energy efficiency when there was not national leadership on the climate issues. 1000 of us committed to taking action in our cities. we went back and created a green ribbon commission and talked about what we could do better. one of the things we can up

with was an automatic remote shutoffs corporation vehicles that violated our anti idling. with the exception of public safety vehicles -- you see a municipal vehicle just sitting there. gasoline is being consumed. pollution is coming out the tailpipe. we created a wireless remote automatic shutoff system. the parks department tree trimming shut -- tree trimming truck did not shut off, we shut it off. one day, i was following a street sweeper, just walking around. i noticed the street sweeper did not have its bristles down. i thought, "i wonder how much of a street sweeper's time the bristles are up instead of down?" the public works department was submitting a request through our controller because we have

added more road by an annexation process. there were asking for more equipment. i said before we do that -- we took a monitoring system, a wireless vehicle that monitored and remotely mapped using a blue and green annotation when the suite -- when the street sweeper was going to where it was going to sweep and when it was actually sweeping. we found that because of routing they were frequently traveling 40% of their time doing nothing but getting to where they were going to clean streets. somebody said wait a minute. let's redesign the writing system. we redesigned the routing system and did not have to buy a new street sweeper. there are all kinds of ways that broadband can help you improve city services.

i am a big advocate of 311 service. remember when the bridge closed in minneapolis? they had 8000 calls from around the world. the 911 system had to be shut down for only emergency people. the 311 system, which is a colorado system -- we would like to see that become video. we call it "one call to city hall." anything urgent goes to bat line. you can go online and get a call number where you can follow and track the streetlight or the cat and the dog in the neighborhood where you called animal control. because of the broad band capability, we are improving the performance of the city department, because we are able to track, measure, and analyze

it. citizens have direct access to see how things are working. >> that is fantastic. this is tremendous efficiency, things and people working much smarter. i want to go back to health care. there is an aging boomer population. health i.t. -- i think we are going to see more as technology moves fast and broadband powers things we have not imagined. i know you mentioned electronic medical records. what else have you done? >> some things we do because they are the right thing to do, and it also has a personal impact. my father died of congestive heart failure. my wife is a nurse. she helped run a cardiology practice at one point. i have always wanted to bring

together the professionals from social media and broadband. could we enhance substantially the care experience for congestive heart failure patients? in national purposes plan, the estimate is over 700,000 folks get congestive heart failure every year. the university of michigan study recently showed that the cost for hospitalized treatment ranges from $1,500 a day to $18,000 a day. the success delta is less than 9% improvement in morbidity and other rate factors. in fact, one estimate says if you were just to reduce by 20% the doctor's office visits of congestive heart failure patients by using a broad band-

connected diagnostic evaluation system, you would save $3 billion a year. just that one thing. that does not even touch hospitalization. we are working to create -- the va has a project. what is the very best congestive heart failure telehealth initiative? how do we measure it? had we evaluate it? imagine if you were a spouse and could use social media to communicate and interact with others without leaving your home? my mother recently died at age 91. i found it interesting that in her case come up with some dementia and alzheimer's, the pharmacist became one of the most important care givers, because all the different medicines from the different

specialists. imagine if the congestive heart failure patient with a home health provider and a support person from the family is able to have an immersive video conference, as though you were all in the same room. it is the cardiologists. if there is a problem with dementia or memory loss, the neurologist. the pharmacist. specialty nurses. maybe you have a rehabilitation therapy person. you are having a consulate in real time. how often does that ever happen when you go to the doctor's office? they do not all come in the room. it could be just three minutes of interaction of all those people together, hearing each other and hearing what everybody is observing about the patient in their care. in addition, having streamed to

them ahead of time data on the central elements of that person's condition. we can do that by standing at a mirror that basically monitors, either wirelessly or through fiber-optic, and communicates that to a central repository that everybody can see and share. think what we can do to improve the quality of life and reduce the cost. i am very excited about this trial project. we are just getting started. we are going to learn from others. we are going to share that. that is another thing that broadband-enabled innovation brings. you can get people together across time and space that really makes a difference in the quality of care and the cost of care. >> this is working my imagination on the improvements we can make on communication alone, let alone more advanced

applications i am sure we will see in future. to pick your brain about looking ahead. what else can we look forward to? >> that is the beauty of this technology. when you put in a water or sewer system, you know what you're going to do. you are going to provide clean water or you are going to take an process water in the city. and you're going to return it in a cleaner form in whenever system you handle your waste water treatment. in broadband, the utility and value is the applications are limitless. we do not really know. that is the exciting part. this becomes an innovation utility, not just a utility of

necessity like water, sewer, power, and natural gas. i think what i hope will happen in this country is that we began to cross pollinate around innovation ideas that can take place. right now, for example, we are seeing the largest, most significant investment in this country's history in entrepreneurship. you know what the fastest- growing court is? it is called encore entrepreneurs. baby boomers who are frustrated, lost their job, quit, took early retirement, and need to work. they have knowledge and experience. wouldn't it be great -- there is a program we are working with in cleveland called jumpstart. they have a web-based connection system we hope to enhance.

we recently received grants to take their work. what if we could connect across time and space entrepreneurs from austin, boston, and fort wayne? we could leverage the innovation around the new business idea. i think what broadband most will do we cannot anticipate. will create green at tak, clean tech, many fields we do not know about. there will be applications and innovations that i believe will revitalize this country. it will be a combination of generational energy -- this wonderful millennial generation that gets the technology. we have the experience of people with gray hair who have started a few businesses and failed. that is an area we cannot predict, but i would like to see more support for those kinds of

programs. >> it is interesting. i recently searched for free web design class is. i was curious how easy it would be to start a website or business. there are courses you can take on line that are free web development courses. i found the web academy. part of your practice and training in this free course -- the payment is creating a web site for a nonprofit. you're not only leaving with the skills. you have a portfolio. what an amazing opportunity. the barrier to entry is getting lower and lower. you are right. we cannot predict what is in the future. we know it will be incredibly exciting. not so much looking ahead, what would you say to the mayors of today and tomorrow about the role of broadband in their communities?