association president sits down with cnn journalist and executives from showtime, disney, and amc will look at the future of digital needy of this is about an hour. -- digital media. this is about an hour. >> i cannot think of a better introduction, mc hammer and duct dynasty all on the same stage, a true cable experience. >> i really love the duck guys. they have brought great laughter to millions of people this season and we were excited that their finale past american idol in the ratings, another cable milestone. at.e is where it is we were thrilled they were able to join us here. we hope we have brought some real fun to d.c. >> that is our overall goal.

we want to bring more fine, a little bit more class to the nation's capital. we want to show off everything cable has to offer. we would like to welcome all of you to the cable show 2013. >> welcome. [applause] you may have seen some of the industry's ads saying cable is how we connect. i think we all planned to do a lot of connecting over the next three days. connecting with our amazing technology, with a stunning array of content, with many of the great talent that appear on our screens, with key government officials and opinion leaders and most importantly, connecting with each other. >> i plan on doing some of my own connecting. i plan to immerse myself in the

observatory to get a birds eye view of our industry's contribution. i want to do take in some of the discussions among the 40 sessions. i am going to look at a little bit of the future i cable net. i hope to connect with some of the nearly 300 companies who are displaying on the floor. >> a any networks is proud to be exhibiting on the floor with so many of our programming and technology colleagues, it is a great few days. i'm especially looking forward to wednesday, when you will be receiving your vanguard award for leadership. let's give pat around of applause. it is a great honor and well- deserved. i know we will be in great company along with my dear

friend and colleague nancy and several other outstanding vanguard winners. >> thank you, that was kind. it has been a pleasure working with you and the vision you have brought to this year's cable show. it has been a fun experience. >> it has been really fun, never expected to be installing cable in monroe, louisiana. will not be doing that again. our objective has been to find ways of featuring all of the things that people love about cable. incredible entertainment and information, the power of ourdband, and the role industry plays in contributing to the american economy and enhancing the lives of all americans. >> why the theme of the show, cable really is worlds ahead of our competitors and those trying

to emulate the success we have had. we are hoping by the time your visit at the show is over, you will be able to see why. >> we're lucky to be kicking off the show this this morning with some remarks from an industry leader. with two impressive sediments, featuring global media leaders, one panel will examine the opportunities created by our great rock band platform and the other will take a closer look at our incredible robust content. >> we better get off the stage and let this morning's program get underway. thank you for coming to the cable show. connect with your colleagues, soak in all of the information you can, and have a wonderful time. it is our pleasure to welcome to the stage the president and ceo michael powell. [applause]

>> good morning. welcome to the cable show. the to be with you. , it opens the window on her world. storytelling is the most ancient of human endeavors and lets us learn our history, share a laugh, feel a thrill, celebrate. the very best stories live on cable. a medium of exceptional value and unparalleled quality. americans spend a lot of time with our product and they get a lot for their money. cable is on an innovation tear, expanding the video experience to any screen you want, or any time you want, anywhere you want. cable is more than just great

it is a conduit of our future. cable is a significant innovation in its own right. it is also an important contributor to another innovation on this list. the internet. the internet is heralded as the greatest invention of our time and it is. it empowers every one of us to learn, create, and publish. ,t has transformed industries bolstered economies, and overthrowing governments. the power of the people has never been greater thanks to this amazing interconnection of networks that cable probably delivers to millions. not very long ago, getting likene required then -- zen- patience. it used to sound like this.

it used to look like this. everyone, everyone wanted something better. we wanted something more powerful, something more useful, some even wanted to use the internet to practice magic. we wanted our internet faster and faster and we wanted it always on. was broadband. cable industry heard the cry and answered the call. we invented the cable modem. pox, the world -- from this pox, the world's information flows. painful dialogue has been put to rest. dial up has been put to rest.

we are on an endless journey to deliver exceptional experience for american consumers and businesses. moving forward is always good, but it takes energy and effort of money.-- lots cable had to dig up a lot of streets and string a lot of wires across lot of polls. cable had to invest, and we have, to the tune of $200 billion as the mid-1990s. it was risky. truthfully, not everyone was a believer. there is much to believe in now. serves over 50 million broadband customers. we have worked hard to reach nearly everyone, offering service to 93% of american homes. amentioned that does not have horsepower is not worth the

effort. that is why we have increased broadband speeds over 1500% in a decade. today, cable networks capable of toivering 100 -- available 85% of all households. this is an achievement envied around the world. while speeds have skyrocketed, the price for consumers have not. all of this has been accomplished in private government'sd the light touch. america is an innovation powerhouse largely because of the internet we help to build to nearly everyone. to this infrastructure, america is home to the world's very best internet companies. people our success, many like to denigrate u.s. broadband by painting f

other countries. her are some nations doing very well. it is -- there are some nations doing well. it is foolish to compare countries like france and lobby out to the united states of america. home to 316 million people. our challenges are different, but our results are nonetheless impressive. if you can pare u.s. states to hundreds of foreign countries, 10 of the top fastest regions in the world are here in america. we are flying up the internet speed chart. in 2009, the u.s. ranked 22nd in the world. .oday, we ranked eighth average peak connection speeds have tripled over the past five years. like everyone, we want to deliver more.

we want every american to have access to broadband number rich, poor, urban, and rural. we do not share a pic the most lucrative customers. we serve everyone. -- cherry pick the most lucrative customers. we serve everyone. have one quarter of americans who have access to broadband but have not yet gotten online. we want to fix that. adoption launched programs throughout the country offering low-priced broadband to low income american families. compete like connect to and internet essentials are helping get all of america online. is the boysample and girls club of central oregon, partnering with a local

cable offered her -- operator to close the digital divide. there is no way for a child to succeed anymore without the internet. broadband is enabling more job , more power to more people. to help our children and citizens succeed, we will continue to empower our customers to go where they want and do what they want using the broadband connection. the cable industry has always believed in an open internet. we will continue to embrace it. it is our job to manage our network to keep their internet humming as the world's greatest engine of innovation. to meet theinue explosive demand for internet

capacity, investing, innovating, competing aggressively am a but always fairly. -- aggressively, but always fairly. this is the american way. we want america to soar in the information age. cable is the platform that makes our digital dreams come true. you will see it, you will feel it, you will touch it, and experience it this week as cable puts on a show for you. you will discover a world you thought you knew and find there is much more to know. you will leave more excited .bout the future yet to come thank you so much and enjoy the show. [applause] ♪

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>> ladies and gentlemen, please welcome the moderator for today's broadband innovation , jake tapper. [applause] ♪ >> hello, everyone. thank you for being here. if you would wait and hold your applause to the very end. the founder and ceo of jobava, the chief operating officer of , gm of content and services for roku.

♪ have a seat, everyone. before i begin and we start talking about -- to this interesting panel, i would be remiss if i did not take the opportunity to asked our friend from twitter about a story that is in the news. a report in the washington post and the guardian about a program called prism in debates,d there are the nsa is able to access files of participating internet companies. public, according to

statements, is not a participant. what can you tell us about twitter refusing to participate? >> first of all, it is nice to be here. [laughter] very nice to be here at meet the press. of the matter is i cannot comment on details of the matter. interested to see how this story plays out. i will say, one of the core values we have at the company is to defend and respect the user's voice and we believe that tweets belong to the users that create them and we have always try to find the right balance between abiding by the law in any jurisdiction and doing what is right why our users. we will continue to do that.

as far as specifics of prism or the issues of the nsa, i cannot really comment. >> thank you very much. i want to get to the real subtext of this panel. are you guys friend or foe to these guys? i would like to very briefly explain what your company does. vox media, it it is a company built entirely on broadband. culture and innd gaming. each one of these is built on a technology platform that enables us to grow and scale quickly. our business was enabled by broadband, so we see ourselves as a friend of the industry.

we have partnerships with many companies in the room. we would not exist without broadband. for the new wave of talent that has emerged. i look forward to talking about that. >> explained to the people in the audience, what exactly is java? >> we are leading the way around devices, around this whole notion of the internet of things. you can revolutionize what you are able to do. of the cablet industry, we think of it as very complementary. it allows you to extend experiences in totally new ways. we created a whole new category

of the speaker business will be connected smart devices to go along with your phone and ipad. those are the leading devices in the market. that whole part of the segment is growing fast. it is leading to new consumption models. we want to deliver these experiences that will make it richer. most people in this room knows what twitter is, but how does twitter view its mission? the socialumped into media category, the what is distinctive about twitter is that we are public and not private. our network and communication is in real time, partly because of the short format. it is conversational and distributed.

that makes twitter an amazing compliment to television. millions of our users -- 35 million users last year -- tweeted about television programs while the programs were happening. has exhibited a pattern using our service and connection to watching live television. we are really invested in building complementary experiences between what you guys do and the audience on twitter. mission is to bring people closer to the things they care about and allow them to participate in the dialogue about those things. a lot of what people care about is what is on television.

>> tom, charter communications. >> we are a cable television company. are a two-way interactive high-capacity digital platform and we still television, cable television, and packages. we have a high-capacity broadband network that is physically out on the streets and highways. hundreds of thousands of miles of physical infrastructure. we are a telephone company and we are a communications company. are we friends or enemies? we create the platform that allows these businesses to operate. we want our platform used, so to the extent that people are using the broadband services, it helps our business grow.

it is in our interest. there are times when we bump into each other. anentially, we have created ecosystem that create a lot of value for our company and all of the companies appear. >> steve, roku. ku looks like a hockey puck, it is a streaming player to connect to your tv. to access nearly 1000 channels. we stream everything from the likes of netflix. we announced a deal recently with time warner cable. channels like hbo go, the lunchbox, all the way down to local churches and all kinds of special interest content.

>> let's cut to the quick. you and yourthink companies find yourselves at odds the most with the people in this room? what can be done to make those challenges smoothed over or perhaps they are insurmountable? >> the punching bag, sure. we do get tainted with a brush from time to time. a vast majority of our users are cable subscribers. our big initiative -- it is roughly 70% are cable subscribers. are putting a lot of focus into tv everywhere right now. it is a phenomenal opportunity

for us. it has been shown to drive affinity for the cable package. services like hbo go, a wonderful way to get hbo. imagine multiplying across all of the programmer networks, imagine what espn can do, what nickelodeon can do when these programmers can deliver software along with their video in the form of apps. all of that type of software oriented activity is opportunity for programmers and operators to bring new value as part of their overall pay-tv subscription and it is really working. about three fourths of our users are discovering new value to their paid tv package. ushas been a huge hit for

and it is helpful to the entire ecosystem. >> the biggest issue we have is we are in, thess is theion business, television business. it is not the internet, not cable tv. you create audiences and the issues are around business model questions. how do you go and acquire customers if you have a video product? how do make those customers see your product? a package oris in a bundle, those are the kinds of issues that are being challenged as the technology has brought all of the services together , singleingle wire devices, and you can access voice, data, video on the same device. what is the service? the services the content. will we get into conflicts all

the time about, it is the internet, it is cable tv. the reality is, it is content and it is sold a certain way and people are confused by the notion of the internet and cable. it creates regulatory issues, business model issues, but it is all television. >> to be honest, i cannot really think of any ways in which our business is at odds with the cable and tv business. we truly see ourselves as a compliment to the television business, to the cable business. respects, oneur of them is in terms of driving discovery to tv behavior. nielsen came out with a study that indicated a very strong correlation between activity on twitter. in terms of creating a

complementary content experience around programming that brings more value that from real-time viewing. in the area of measurement, for programmers measuring social engagement. in the area of complementary advertising and revenue models. among the technology companies of our ilk, you will not find a bigger fan and a bigger supporter of the tv business than twitter. own -- jawbone, it is the same. the thing that has been used to ag, we are different pace of innovation, how fast we want to bring products and services to the market. i think it is aligning companies on being able to do that.

comcast has been great and they are moving quickly. as an industry as a whole, it is something that is new for us, the pace of innovation. it is different from what we are used to in silicon valley. major investor in our company. create great new journalistic and entertainment services. perhaps we might compete with some of the cable networks, but it is a very different type of business. this week, we will be covering our tech -- will be covering the apple developer conference as well as e3. we like to apply the level of coverage for fans of technology in the same way that cnn would cover a major news event.

is not builty that for television, but built for the internet and all of the creative aspects of our medium. we think we are building value for broadband users and we appreciate the value they bring to us. . .

>> we use technology printable specifically in technology, there's a method of agile. which means you're always releasing things. you can't be afraid to disrupt anyone especially yourselves. you have to listen users create a feedback cycle of data comingd

listen and act on that data. that applies on the technology side and even on the media side when you're putting out new programming for a consumer how quickly are you moving. get out of the cycle waiting for the fall release schedule >> i agree. in a world where there's new technologies and experiences being able to constantly, there's opportunities to try things and try them and fail quickly and see what sticks. that goes in hand with the pace of innovation and also with the pace of modernize experience. as long as people are using them there's opportunities. it is moving quickly. >> the willing to fail not just a joke. >> i remember when twitter

didn't exist. now i can't live without it. you see how fast behavior is changing. we got this device where people are tracking activity and we willnnounce interesting things thinking of that of a view and how that show up on screen. that's something people didn't do years ago and now they're addicted to it. behavior changes is happening fast. if you embrace it quickly and test it and try new ways to sort of exploit that utilization, it will happen. >> i largely agree with all of that. the way i would say it, this is probably a statement that would have been more appropriate five years ago than today. my statement would be to view technology as a friend as an enabler of new experiences for your experiences as opposed to a foe. that's not just the hardware

that a company like jawbone is building. to think that twitter is going around realtime communication. generally having an orientation of technology being an enabler and extender of your business. >> as a cable industry, we're spending billions of dollars a year every year on technology development and infrastructure deployment. it's technology in the infrastructure that we're spending that money on. i like to go faster. i like to see us go faster. even though we're going very fast and the capacity networks are coming up, it's amazing how quickly the network capacity gets filled by applications that you build it. i think we can keep going and keep building and create demand. on the programming side of the business, anything that you put

anywhere is going to end up on every screen. you can't control it. if you think you can contro the space where you distributed a piece of programming, some of the device and bring it back together and put it on the tv or put it on the distributed wifi network and the house or wherever. there's no way to control where your content goes. if you think you can segregate where it goes by calling that the internet and this cable tv, somebody will build a machine to abuse you of your notion. >> thank you for the infrastructure. i will be more specific. tv everywhere initiative is really a moment for the industry. we can move faster. we can make some vast improvements in the way that works. it boils down to embracing the internet distribution of the content and most specifically,

for mobile, we like to make it for tv's as well. that is still the primary place people want to watch all of this content. people used dent have to log in to watch tv. now we got that going, you have to log in to watch tv. these kind of problems are really ripe for solving in the industry as well as general embracing of the tv everywhere initiative and getting our content out there. >> that's all the time we have. i want to thank our panel. if you can give them a round of applause. thank you so much, appreciate your time.

>> now ladies and gentlemen, please welcome the moderator for our content creation panel, the editor in chief for television at variety cynthia littleton. now the rest of the family, the chairman and ceo of showtime networks incorporated, matt blank. the president and ceo of amc networks incorporated, josh. and the co-chair of media networks and anne sweeney.

>> thank you all for coming out. i really appreciate it. we were all talking backstage and listening to everybody that was speaking before us, it is a avary of new ways to watch programming, new ways for viewers to engage in programming and literally, i realized it boils down to those two things. new ways to watch programming and new ways for viewers to engage in programming. as programming how has this explosion of platforms and opportunities, how has that changed your job? how has it change the name of what -- nature of what you do? >> we all realized that the consumer has taken control and they're not giving it back. every new technology that comes forward is something that we have to integrate into the way we're thinking about distributing our content and

also what happens to our content when it appears on a device. it appears on a new platform. we have an astounding relationship with twitter and pretty little liars from abc family. that show just never goes off the air. it never goes out of consciousness because the twitter verse and our viewers are one of the same. >> josh you've had an incredible run this year with the walking dead on amc, nice thing to have as the company is now newly solo to have the not only one show on cable but in all of the television universe. can you talk about how you harness all of these new opportunities to plat -- platform that show? >> it's been a good run. we do look at every platform as

an opportunity to do different things, second screen, viewing that are incremental to the show. show after the show, in which people get to talk about what they just saw. perhaps most interestingly and importantly, what occurs between seasons. in a certain sense, we look at the off season as not the off season but a full year of people who are very interested and try and provide them with the opportunity to stay on as a fan and in fact to invite new fans in. we all have seen that. it's one of the most interesting, i think, things occurring in tv is what happens between seasons. we've all seen shows, homeland and others, build in between

seasons. that is a rich opportunity to expand fan base into a expanded audience. it's every piece of technology is a big opportunity and think the calendar is not quite the calendar anymore. >> do you actually program to that off season time? do you come up with original content. do you try to feed the audience to come back to our platform or is it about driving people to the awareness that you can catch up with catch one? >> it's both. depending upon the platform. on internet delivered and cable on demand, where it's in the sense same content windowed and delayed. which has been successful bringing in lots of new people to subsequent seasons. it's incremental for the people

who seen it. perhaps the most interesting thing of it, it seems to me, consequence, perhaps, i think showtime has done it so well and pretty little liars, is it creates a particular invitation for stories to go on. because people really like their favorites and they don't want to give them up. they can plan viewing them with their friends or families. i think the technology gives particular rise and influences the nature of content. i think happily its made it better and richer and the craft is better. so we do it all and it does it to us too, by the way. it's doing it to us. the technology is basically informing a little bit what's happening on the creative side of the world.

i think mostly for the better. >> it wepts from -- it benefits from all of these technologies. >> give them the opportunity to where you just got to watch one more episode. >> speculate. >> matt can you talk about showtime any time and how that, the role out that service, how that differs from the traditional programming of especially cable shows, you give your viewers shortage of opportunities to catch up during the week. >> i wanted to start off by apologizing and admitting that we have participated in a government's prism program providing everyone watched homeland. we view the showtime any time, this is another attribute. being premium, we have to be

there first, someone is paying for a our service. as a technology it allows us to do different things. we were very early in high definition, premium category really invented the spod world. each of these times, we've seen dramatic impact on how people use our service. showtime any time is another way of putting on demand platform out there. we're very different, unlike the josh and anne's network. we're not terribly focused on how many people watch the income. if we do well we'll see it in the press and if we don't, we don't talk about it. our network is 80% of people that watch "nurse jackie" watch

it after the premir on -- premier on a sunday night. we're very much in the hearts and minds of business in terms of how we see the impact of our programming on people. anyway to take that on demand platform which has been so terrific for the premium business, provide different access to it and different ways of accessing it. we think just helps the service. i remember when we were launching on demand, there were people who thought well, your business will be totally virtual in no time. people still leak to watch linear television and watch it vertically to a great extent. certainly the case of a premium network, the more ways we can provide that on demand platform and showtime any time is a

great way toking it, the more successful we'll be getting people to watch the shows. >> you say cable created the spob businesses that are outside of the traditional cable universe. for the major media con -- conglomerates, it's been a double edged sword. there's been a lot of license money coming in. for amc the deal to bring back the killing. i guess the question, are they friend or foe or somewhere in between in terms of your traditional cable businesses versus the new world that we're talking about? >> my sense is they can peacefully coexist. it's all about a windowing strategy and identifying first windows and second windows, the service is like stream pick. there are different places for

content producers to put their shows. other thing we should pay close attention to avod. it's a very positive thing for the economics of television and certainly the economics of television production. >> i think spod has been largely friend. there's been a specktor of friends turning to foes. i think today, we've been quite careful in the manner in which we license and window. we put extended periods of time between what goes on to cable tv and what goes to an s pod service. we enjoy the economic reward. in most cases it's the availability on spod is so

proximate, it's just a big juice-up for premier on cable tv. it's a pretty happy world today -- i just add one comment. as cable video on demand gets better and better and capacity expands and the dvr capability goes the way it goes, i think that some of the tricks including recommendation algorithms and other stuff that makes the internet delivered s pod services appealing today, cable tv will start to do that. that's a happy thing to look forward to. that does keep it all in the system. we're on our way to a much improved cable vod service in terms of all the bells and whistles. >> is that something that in your discussions with cable operators, is that something you

talk about, about the need to improve that authentication platform? the need to fill some of the fizzle from netflix. >> ther ones we speak to are very aware of what's going on and how people are consuming. they have aggressive plans and deploying plans. we don't have to ignite it. i'm expressing what we hear from them. >> same question. good answers. we look at the spod business in a number of ways. it is a revenue source for us which probably say more programming, control more programming. in terms of competition, you know, the premium services were in business when there was no amc, when there was no ifc no

disney channel, no espn, no abc family. yet, we've never had better performance than highly competitive environment. at the end of the day, for us this is about making great content, controlling as much as of that content as possible. neither of those things are easy to do. we have a pretty good track record of doing it right now. that's our primary focus and if we're successful at that our brand is going to be successful and whatever additional competition, additional ways of distribution come into the marketplace, showtime is going to be a highly demanded brand. we do not want to slide back into a world where we are worried about every time somebody turns on a tv and do they have to go to showtime. people are always asking me,

you've been doing this so long, when are you going to retire? the day we become least objectionable alternative, is the day i want to retire. i want to be the most desired alternative when somebody turns on that television or fires up that ipad or smartphone. again, it's content. for us it's all about content. if people want our content all the distributors will want our content and all consumers are going to want our content. >> it must be -- you've all been in the cable business a long time, it must be a little bit unfamiliar. you had been disrupttors. you have changed the world of television. >> we're still the disrupters. it always drives me crazy. every time we look at a new show what we see a new show, we say this is going to blow people's

minds. maybe we're right or wrong, we're still trying to be disrupters. you read in the media everyday, the business news channel love to talk about it and you guys love to talk about it. your favorite companies are companies with no revenue and no earnings. your second favorite companies are companies with revenues and no earnings. then you have anne, josh and i running companies keep growing subscriber, keep growing revenue and keep growing free cash flow. how you feel about disrupters. i want to wake up every morning that way. [applause]. >> i think we're still disrupters. we've got probably close to 100 years of experience on this stage. i think we continue --

>> that's me alone. >> i look at the -- that's disruptive and responsive. when you talk about company that's are disrupters, the best are responsive to consumers. we know they love our brand, we know they love our programming. we know they want to hold them in our hands and take them wherever they go and we're making sure they can do that. if you look at the disney portfolio and watch espn and we watched abc. that's being disruptive. but also i think disruptive in a way that is part of this great ecosystem. it's done in concert with the mpds's and concert with the abc side with the local broadcasters. >> on this earlier conversation

tom rutledge said that their in the business of providing it all. i'm not so sure the notion of disruption which puts one on their heels. i'm not sure i see it that way at all. there are certain new technologies that provide different experiences. if you're in the content business, each one is just this rich fun opportunity because twitter is a big part now of what we do and second screen viewing is institutionalized. it's fun and we do webisodes on the show. that stuff is all addive. if you're a fan of walking dead or breaking bad, you're finding ways to get deeper and richer experience and much more connected social experiences particularly by using all of that stuff. that's not a bad thing. that is a good thing.

we sort of welcome it. if you actually look at ratings of good tv shows, we spoke about this briefly. we saw -- this is the metric if you want to get the tv metric. what's the rating in season three, four five and six. we've seen these escalations on our tv shows. they have been -- hopefully they're good shows -- they have been enabled by the disruption. this is actually created this ground swell of people talking so that this guy who does the walking dead robert kirkman said it's an internal zombie move that never ends. during the years the audience getting better aunt appetite increasing. i will look at that stuff as cool and not worrisome. >> that's the lightning in a

bottle who would have thought. >> it's not just walking dead. we had probably 70% of our scripted shows saw increases in seasons where tv historically has gotten little longer. >> can you corollate? people watch 10 episodes. people caught up with the prevention seasons on -- previous seasons? >> let me give you one. last fall in the second season homeland, tremendous on demand viewing of the first season of homeland. there's a lot of ways that this viewing relates to linear viewing. we have four seasons.

what we see almost universally is higher ratings for the final episode of a show than the first episode. we see for 12 weeks, the beauty of these 12 weeks -- you got people sucked in for 12 weeks and you move on, those shows will be in the top 10 of trender. we're not creating a viewing experience, we're creating an experience for all of this chatter, all of this talk around the shows. in a prescription business is very important. if you're in the eyeball business, makes those shows more important and more interesting and brings more people under the tent. if that tent has to change,

we're still going to grow the size of that tent. >> unfortunately, i feel like we just got started. we have to wrap it up. i really appreciate your time and your thoughts and i wish we had more time. thank you so much. [applause]. >> tomorrow we'll show you more from the national cable television association in their meeting this year. fcc commissioner from comcast and discover communication as they discuss the future of broad band technology. you can see that tuesday 6:30 p.m. eastern here on c-span. >> in about a half hour, we'll show you what suicide chief executive officer gary kelly has to say about air travel. we'll open phone lines to get

your thoughts and ask what advice you'd give the federal government to improve travel in the u.s. we ask that same question in old town alexanderia. >> i say make it a process that is comfortable for us to walk through the gates and not feel like we're being completely violated. i think that will be a big improvement. just make it quick. >> i would say to decrease government regulations so the airlines will have the opportunity to be more competitive and actually decrease taxes for their customers. >> is there any regulation you're thinking of? >> one in particular will be the fines airlines are forced to play when customers sit on the tarmac. often times they just cancel the flight rather than taking the risk of sitting on the tarmac. they will be more successful to

take that away and they can make the decision for themselves rather than the government running their business. >> i probably fly no fewer than two or three times a month. i think the government would benefit from reining in on some prices. airlines have gotten lazy on. they're gouging prices and things like that where you go in and if you booking an emergency and a week before the flight happens, you play fees. i think capping fees for certain flights would make everyone's experience better. >> we'll get that your thought about that tonight after remarks from southwest airline ceo gather kelly. leave us your thoughts on air travel on our facebook page. >> they had a tremendous