you have shared your view in spirit on on greater responsibility on what happens on the platform but mr can but can you guarantee to the millions of users many of them you citizens that the company will take all the necessary steps to ensure that civil rights and liberties according to your standards and that facebook fully will comply to the g d p r and when this will happen it will be good to have a day when full compliance this is in short thank you. and now mr omar i wish shirley because me to you know the floor thank you very much president thank you mr zuckerberg for being here and we hope that our committee will examine further with facebook executives and so on in-depth and this is for people who are watching this where shimon want to more in-depth investigation the mr slightly characteristically talked about i politically was on facebook i may be the most modest user of

facebook in the room. but our committee is not modest in any way we are celebrating this week g.d.p. our but i do want to mention that g.d.p. are in my view and we have the opportunity here is not something that will impact entirely on your business model and i think you know this. privacy is essential also and there's a reason i mention privacy is because there is a regulator a framework here and i want to mention something very obvious you're not in the congressional hearing you've come to the european union and there's a big difference and the difference mentioned by some of my colleagues i want to make very explicit and that is that we are here in terms of regulation and the united states is here and this gap is very obvious it's obvious in our because the agreements is obvious in the day to day transactions we have between the continents but for you it is a real detailed question of how you will comply now i know that you will say of

course we're going to comply with g.d.p. our but is a much bigger task than i think people are estimating and no doubt the property will say something about that in a moment. now in your introduction you spoke quite eloquently about what you thought was one of the key points which was the at question and. i think you mention it because it is really the critical point. what i wanted to ask and colleagues are talking about crowdsourcing questions the question i've been asked by individuals journalists and others is whether the question of protection of privacy in the rules and facebook apps which you were asked in congress is actually the tip of the iceberg or is there a bigger iceberg day you're addressing this because it's important so i really do need to repeat this because specifically given that facebook was forced to review the apps authorized on the platform now i'll be quick president promised this is

the problem but going last of course. following this the cambridge analytical scandal and now that you've i think you've blocked around two hundred of these up since the congressional hearings come here having blocked two hundred of them i mean isn't this first of all a clear signal that facebook failed to protect the privacy of its users we have two hundred and fifty two million i think in the european union that's more than in the united states and it gives us the question of you should really providers with detailed measures and you have some of these that facebook will implement to ensure a thorough analysis of ups that are allowed on facebook and really why did you not inform users of these problems to enable them to take measures to protect their data and present if you just allow me the bottom line for you i think for facebook is we need to know in europe the true scale of the violations of user's data by third party apps we need to get an estimate of this and we need to know what it

means to commit to g.d.p. are i just give you one example the g.d.p. archives individuals or write access and verify all the data a company holds on them and that includes not just the profiles mentioned by another colleague but also the marketing profiles data that was not disclosed by the user but interpreted the measure her behavior are you really going to give. users full access to their marketing profiles are you going to do or complete all of the steps in g.d.p. never mind the privacy and really wanted to see in conclusion here the question of the difference between g.d.p. our and what is in the united states the gap must be closed for you given that you are here and i try to be brief because we will go in more depth is not just that you have to comply with g.p.i. g.d.p. are but you have to remember that you are here in the european union where we created g.d.p. are so we ask you to make a legal and moral commitment if you can pull the e.u.

data protection law to think about your privacy to protect the privacy of you can use theirs and the many millions of european citizens and non facebook users as well and this is a moral and legal obligation and implementation and i really ask you to think about this because you've come here not to congress but to the european union and we have expectations thank you. last question. for the general picture of english and the other for. thank you very much mr president and thank you mrs arkell burke for being with us here tonight and keep it as short as possible to also allow for all the questions to be answered because i really think there have been many very important questions to be answered so three precise question first i work come a lot that facebook is applying the principles of the g.d.p. are in future globally and it's global business. i think that is

a very important step i had i hope that it is complying with the g.d.p. are globally because i could pose the question if you as a u.s. consumer should not get equal treatment to e.u. users i think many u.s. colleagues or users will pose the same question soon. their first real. question. will you with friday a d.v.r. kicking in assured that no facebook user or a future facebook user has to give consent for the processing of personal data. more than what is necessary to use this service because today we have very often the problem that there is to take a don't leave it situation and d.g.p. are that is not really what we want to see anymore you need to give consent for everything what does not. necessary to use this service second and the u.s.

senate you responded to this question we collect some data for security purposes to one of the question we collect some data for security purposes and we keep it. became promised that disdained to which you keep for security purposes not used for other services or for other purposes like targeted advertisement. and last but not least repeatedly european courts have to mandate the separation of fuses data between facebook and what's up after your company has acquired what's up will you promise to me and also the european what's up and facebook users that from friday on words there won't be any exchange or cross use of users personal data between the two services thank you very much. thank you very much i think is important for us to be at the center of the political debate for another time european parliament is the art of the moment to see in europe i think these political debates is very very important not only for european bottom of the owners

of u.b.s. seasons for this they want to thank you for the question and now the floor is yours is the. right. president and honorable members you've raised a lot of important questions and i'm going to try to use the remainder of our time to get through as many of them as i possibly can. a number of you asked questions around inappropriate content on facebook in one form or another whether it's hate speech or bullying or terrorism or different content and how that relates to this or fake accounts and how this relates to this position in philosophy of needing to take a broader responsibility. first let me be clear the bottom line here is that hate speech bullying terror violence all this content has no place on our on our

services. but in order to really execute that we need to upgrade and do a better job of executing our policies so if you look back at the history of how we've operated. when i got started in my dorm room and college because it was just me and because we didn't have the i tools at the time to be able to go look through a lot of the content to understand what was in violation of our community standards and what wasn't our policy for most of the history of the company has been to have our community flag things for us and then us to look at them reactively so if someone sees something that that they thought might be hate speech or bullying they would flag that and then we would look at that and we've built up teams to manage that but now we think our responsibility is greater and now sitting here in twenty eighteen we have the ability to start developing more ai tools which will get to him in a moment's more detail to build a flag more of the content up front and now is a is

a big company we also have the ability to employ tens of thousands of people to go review more this content so if you look for example at terra content one of the things that i'm proud of is that our ai systems have and now can flag ninety nine percent of the isis and al qaeda related content that we end up taking down before any person in our community flags that for us and other examples around . bullying we had this really unfortunate set of incidents when we first launched facebook live where we saw that people were harming themselves or. or committing suicide on the live and we realize that we need to do a much better job of addressing that quickly so we built a i tools and tools to determine if someone was thinking about harm or suicide. hired three thousand people to make it so that the response time that we could get to those live videos is now less than ten minutes and that has been one area where

we've been able to significantly improve but we're basically going through each of these areas starting from the areas that are the most sensitive and have the have the highest risk of harm terror bullying self harm. election integrity which is obviously extremely important are prioritizing them first bar goal over the coming years is going to get to developing the ai systems and hiring the staff necessary to be able to proactively review more of the content as it's coming into into the system. will never be perfect on this you know our adversaries especially on the election side people are trying to interfere will have access to some of the same ai tools that we will so it's an arms race and will need to constantly be working to stay ahead but our vision for how we should manage the system is going to move from one of reactive management as people in our community

flags things to one where we're poor proactively. having systems look at the content flagged things for tens of thousands of people to review and we're already making significant progress and doing that now a number of you mentioned specifically issues around fake news. so i want to talk a little bit about our roadmap for for addressing this because the bottom line here is that nobody on facebook or off facebook wants fake news right no one will sit here and say that they that they that they want the information that they see to be false so you know we've broken down the problem and we think that there are three main sources of content. that are problematic here the first is is just spam which i touched on a little bit in my opening statement and this is it's often it's not politically motivated or ideologically motivated it's economically motivated it's people who are just trying to make money by coming up with the most sensationalist content they can and putting it out there so the way you fight this is the same roadmap the

companies have used to fight e-mail spam you take away these spammers profit motive and then they go do something else and we've done a number of things like preventing them from using facebook ads decreasing the distribution to do this the second category is fighting fake accounts because what we found is that when people are using fake accounts on our system there's less accountability and they're more likely to spread bad information misinformation. interacted in ways that are interfering in elections and things like that so we develop systems both to identify fake accounts as they're being registered and we just released a transparency report where we said that we took down i think was in the first quarter of this year about five hundred eighty million fake accounts the vast majority within minutes of being registered as our systems are able to identify that well we also have a significant operation which is working on identifying fake accounts that get

through that initial filter so we can identify them all once they're in the facebook community our best estimate today i think is that it's a is a single digit percent of the accounts but we're constantly working on improving our tools to be able to identify that and that's extremely important as well. so of spammers you know fake accounts the last category is people who are well meaning but just happen to share something that is provably false and there are you know we don't want to be in a position as facebook of saying what is true or false that that's not the right position for us to be so we want to work with third party fact checkers and we're public with with who all the fact checkers are two of the questions that the there was earlier. and if number of third party fact checkers all identify that a piece of news is provably false then we'll append something to the story to make sure that we show more related content so people can have

a more rounded view or understand that fact checkers have marked that story is true and will try to show it less now we're trying to roll that out around the world that requires having specific fact checking partners in every country in every language so we're constantly rolling out more each month and we have a lot more to do here and we're. we know that there's a lot more to do there. all right than there were a number of questions around elections so i know that there are a lot of important elections coming up and europe. i think in twenty one thousand and twenty eighteen there are elections in slovenia in sweden let the stony of belgium poland and of course the european parliament and this is one of our top priorities as a company is just making sure that we.