tv Made in Germany Deutsche Welle September 4, 2019 2:30am-3:00am CEST
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it's. amusing. to confess 2019 from september 6th to september 29th. while some of us enjoy the solitude of the good old single office others love to communicate directly with dozens of colleagues in an open plan workspace but both are falling out of fashion the future of work will look radically different we're told with collaboration spaces hot desking home office is that really the future
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the next gen workplace that's our topic today on maze how and where we will work. and what i'm not here in the studio talking to you like millions of others at my desk in an open plan office did obvious newsroom is a beehive 40 journalists squeezed into an old factory all researching editing video discussing ideas for stories it's pretty lively there as you can imagine and i enjoy that but sometimes when i need to focus on writing like this script that i'm reading off the teleprompter to you right now i miss the peace and quiet of a single office but open plan ones are not just slightly annoying at times research is suggesting that they can be downright unhealthy for those forced to work in them it's time to think about it. this is an open plan office like many others across germany. it's often noisy so it can be hard to concentrate. this is also one but of the
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new and trendy a kind it looks more like a hipster café can anyone actually get any work done here i think that if you are allowed to go back and reflect and then if you reflect by sitting in a so far really a magazine or if you do the postle if you go to the gym and do some exercising or if you. do some downswing i think that helps to. increase the quality of our decisions and delivers. the standard regimented open plan offices giving way to a more fluid and flexible work space this open space design concept has been implemented here in stockholm by the scandinavian subsidiary of the 2 we travel group. the $500.00 employees don't have a scientist they work what they like there are more and less private areas and a range of meeting rooms. i am kind of flexible in my way of working
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usually work at different places because i i have a hard time focusing and since i have a lot of different places and spaces to sit around or i can just stand up i think it's super good. designing open plan offices for clerical staff was a way to save space and money they're cheaper to build than individual offices an estimated 20 percent cheaper on average but a study from sweden found that people who work in standard open plan offices call in sick twice as often as others. another study found that it can take up to 23 minutes for an employee to regain full concentration after being distracted. to the evening things quiet down obviously there are some benefits it's nice to see the colleagues here and there are many nice people working here and you get
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a lot of feedback and input from your colleagues working here. the new style open space design can lend itself to new ways of working for example 3 computer programmers are working together yet while one writes the other to offer advice this collaborative approach is meant to help the team catch coding mistakes you get the corporation you need anyway but now you get it immediately. in communication it's much shorter when you sit together from the start it's clear for me personally very wrong way of working. the rule is that they change roles every 8 minutes so they take turns writing code is important that the team you're working in wants to work this way. you can't have any kristie each like i want to be the best developer that's not the point the point is we need to get out there are going to believe we're the best solution through it. not like
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a competition who is going to write about the cold. i don't like noisy offices so i try to work from home whenever i can. the open space doctrine also aims to counter certain workplace problems such as rumor mongering and the development of fiefdoms and clique's. we build our way walking here around the fee very important aspects one is transparency when you walk around here you'll see that we've got no car very few closed rooms etc me as the managing director is sit in the open spaces like anyone else and if you want to listen to what i talk about you can sit next to jimmy and i think building over that there's a big degree of trust. if you get to work early you can choose where to sit. but you can choose who sits next to you. well even though you're just seeing me right now this show is made by dozens of
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people reporters camera women editors sound engineers technicians graphic designers video editors teamwork is key without it you can't do television or make most products the work is just too complex and that holds for research and technological development as well the end of a slap in heidelberg brings together scores of scientists from universities and companies to work on advanced technology with commercial potential the focus is on organic electronics that sounds difficult and it is precisely why so many clever people have to work together. you know you know my job. and i love my job. i get tired about different cultures and working methods different social classes and mentalities we bring everything together on one platform for. you and when
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still best to coordinate collaboration among 150 scientists from 3 universities and between research groups from different fields of study as well as between researches and industry. the innovation lab in heidelberg does research into areas that have commercial potential. that's it's my job you know i'm for art it's my job to make the scientists aware of gaps in the market instead of doing research that's not relevant to the market they examine what people need many things that consumers can later use. production takes place next to the laboratory and involves 3 major companies. one of them is heidelberg or took. the company faces a major problem it's printing machines are optimized for paper but demand for newspapers and books is on the decline. it needs to find
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a new gross market like digital printing instead of newspapers in the future the machinery will print senses is that a nation or a business of the future. by its effect on the symphony of foresight and a little imagination new technologies trying to be hyped in the beginning but it takes a bit longer for them to really come to life of a collaboration with the universities is very good for you we understand each other specific interests and so far that has always gone smoothly when i was here i remember. how much is he. already invested but i'd rather not say. the cooperation at innovation lab has been more expensive and more difficult than it originally anticipated for all parties well you know we have different cultures time doesn't play a role it is university if i need to 5 or 10 years to develop something that
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doesn't matter to me as a public servant. i just kind of want to listen to this my god it's clearly a balancing act on the one hand we have tax listed companies as they called us on the other hand universities aren't profit oriented it doesn't really exist but that's my balancing act i have to reconcile the interests of both sides. but he believes the collaboration has put them far ahead in the global research race digital printing is ready to be launched on the market the next step is to find a market and customers. the automotive industry in his homeland of vietnam has shown interest. could the census be used in car seats asian rivals are intrigued by the new technology what. does it mean
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that we're proud to have found a technology that we produce in germany an expensive location a technology that we deliver to the entire world. we have a lot of inquiries from china asking to visit our companies. if there is no intention to do business with us then we say no right away so what are. you what glen doesn't want to reveal how much the product costs the price is negotiable but he will say that the digital sensors are much less expensive than conventional systems. now teamwork is great as long as you have enough true team players but there are also problems employees who refuse to speak to each other denounce colleagues to the boss and create a toxic atmosphere in the workplace conflicts between workers drive down productivity and cost companies time energy and money sometimes only professional
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mediation can help. say you have a feeling that someone's looking to point a finger at you but everything they do is designed to make you look bad. in situations like this you interpret the other person's behavior and almost creating your own reality. i don't know what to say i can't work with a colleague i can't talk to a broker who has the skill if it's not easy for you to be here because things have already gone so far do you feel the same yes i do so you don't want to be here you'd rather be back in the office working and my boss told me i have to take part . of the managers get in touch when they see there's a bad feeling and some sort of conflict in a team and something has to change in the body on all we might get
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a call because some colleagues have been at loggerheads for 2 years that people are leaving because they're affected by the conflict and they just can't take it anymore. of others were olds. could so why not my role here is to support you both equally you know what i'm not here to take sides i think i'm here to help both of you reach an agreement that you're both happy with. it does it by that means. get on the upside we encourage people to take responsibility and we trust that they can sort the problem out we try to get to the root of the problem and figure out how the working relationship can be restored and people come here with an intractable position and. when a conflict has been dragging on for months or even years we're not going to be able to appeal to their better natures and resolve it in 10 minutes we all want to be appreciated we want relationships based on mutual trust and respect.
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when your colleague says i just like him to listen sometimes what's your response to that. cop. it's the 1st time she said that whatever i say just gets ignored because. i practice the solemn word and the theory is crucial i try to tease out their feelings in expectations while the other person is listening sometimes you get these magic moments where one of them says a right that's what you meant and that's the moment where they can see the situation from a different point of view and that's when i get goosebumps because i can tell that the mood is shifting things start to come down communication becomes no measured less hostile they can look at one another in the i. begin with the perspective they leave with a plan they've agreed on
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a specific new approach for example and as a positive side effect they also learn new ways to cope with conflict and take that with them they're more likely to seek one another out and talk things through than before they came to mediation or whatever gets all the time. well for some of us those kinds of conflicts are a thing of the past anyway when you're sitting in your home office in your pajamas working in the clouds conflicts with colleagues don't even arise that easy all kinds of new categories of worker have emerged in recent years the names may sound jolly but if you are a giggle click cloud a crowd work or the daily grind can be brutal. busy digitalization is changing how we work and what our jobs are called. vera is a crowd worker she's a programmer but instead of working for one company on contract she takes
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assignments from an on line platform freelanced for a fee. she's part of the crowd a huge pool of coders around the world with whom she competes for assignments. that also makes her a cloud worker she out loans her finished programs into the cloud for her customers she can work any time and anywhere she wants she has no job protection or social security. neither does tim he's a good worker as a self-employed trains men he works and in traditional profession totally analog but he gets his contracts one at a time via an internet platform just like an increasing number of pizza delivery workers and house cleaners. and there's thomas he is a click worker he's a student and earns a little on the side with simple digital. he writes product descriptions for online
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retailers and headings for photos he has to work quickly to even earn the legal minimum wage. well if you are all those click all crowd work is sitting alone at home all the time that can make you very lonely but there is a remedy for us take your laptop along to a co-working space in the countryside coconuts work cation is one of a range of projects around the world where you can both get away from it all and get on with the work tranquility and companionship. i need a break from the stress of office life to get away from the city entirely and i found a place that might do the trick a so-called work cation retreat 2 hours outside and the 1st question of course would be what is working for me. it's a mixture of work and vacation or yeah that's the idea that's what it what it is we
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didn't make the word out it already existed so. we are a little off from the book. this is a little known english speaking village now i'm just getting in from the united states but i lived in apartments living in germany for 7 years now. not retreat she founded as a cross between a hotel and an office share featuring 3 meals a day and why 5 there are similar projects all around the world a lot of it has to do with this change in thinking about lifestyle so you also see a lot of digital nomads so people who have taken mike this idea of flexibility beyond the flexible work we can working at home but now they actually went like to be flexible in where they live there's multiple facets we have people from the city from berlin who come people from other parts of germany and then we have international visitors who stay for a little bit longer and they come because they think community aspects know that
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they're not alone in their lifestyle they're not they're traveling but they're not tourists there's something else people looking for a refuge far from the urban hustle and bustle like david hall from australia he's a self-employed auditor and only needs his trusty laptop to take care of business as a small business owner no. you don't really get a holiday there are miles to do every day there are a phone calls to return there's work that needs to be done if you take an extended period of time off it builds up and then it's harder to get back on top of. alongside him is yet a bear hunt so journalist from berlin the 2 of them are sharing a workspace for a week. commission that investigated the crucial thing for me was having no distractions after getting out to have breakfast together and then you sit down next to each other to work other than that there's nothing to stop the focusing on
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your work but immersing myself in a project for an entire week was really good. if i just think it. sounds like just what our reporter is looking for cocoa not as short for community and concentration in nature the converted manor house can accommodate 50 guests. the rooms are no frills just as well when you're keen to concentrate on your work speaking of which with the peace and quiet help our reporter to crack his writer's block. and one day stay with a single room overnight costs $80.00 euros and another bonus is there's nobody here to make you work and get food in it it's you know we're going to do a guided meditation. first i'd like to ask you to close your eyes i breathe in deeply 3 times and through the nose and out through the mouth.
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now i. just come you might sometimes find yourself thinking about your next editorial meeting or the next deadline for an article. so try to be conscious of your thoughts and then let that go. and see what's with us. the meditation courses are so relaxing that you might miss lunch. there are 30 guests here today dining together is also a great opportunity to do some networking of course. many of the guests are based in berlin. my gold wallace and from denmark runs a startup that know has a workforce of 40000000 people but no and again she has to come to the countryside to take a time out i went to yesterday and it was kind of crazy right because i went by
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bike 10 in the evening and it was very. and i had to go through a forest and at some point i actually heard some what are they called i mean wild boar yeah and i have tried me know if they've been scared but i made it here to tell you that they have moved over you know their wolf before i am more the intrepid love coming up with ideas and. think about new ways to do fings and this is also one of the reason why i'm here now because i cannot sit in an office all the time it's easy to see why many guests choose to stay for several days but sadly the daily grind in berlin awaits. where and how we will work in the future is still very much up in the one thing
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though is for sure automation will cost many jobs artificial intelligence and robotics are making advances a breakneck speed major growth area is the internet of things linking intelligent machines to each other it is they are telling us the way of the future where we met 2 entrepreneurs who see vast opportunities. a factory that thinks machines that communicate with one another and work autonomous lee. digital advances are revolutionizing production methods. to entrepreneurs have recognized the potential that lies in these changes i mean it you know and diana responded said k. systems that software is intended to enable a new level of automation. and if we believe in the vision that the new users will be people but machines machines will also negotiate with one another for example
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about terms and prices and that's what we're facilitating with our technology. well at least that's the goal of the startups business is based on a very specific software solution. one that's meant to help companies switch to a new business model. we're offering engineering companies the possibility of selling their machinery on a flexible use oriented manner their customers don't have to pay for machinery in one big lump sum. they don't have to make such a big investment instead they pay on a flexible pay as you go basis on a monthly basis. off one of. the 2 have developed a block chain to do just that it ensures that billing is reliable fair and secure and siemens and bosh are already on their books and they're hoping such big name customers will convince more small and medium sized companies to get on board. and
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this is where offering them a kind of a zone for 10 years down the line i think it's clear that a purely hardware based business will no longer be profitable in 5 or 10 years time we say hey with our software you can make the 1st step toward being a service provider. europe's biggest software manufacturer as a p.c. is. the idea. that it's surrounds itself with startups that relate to its own core business it's a strategy that many companies are pursuing to remain innovative. today when you look at business i think that those businesses that will be successful are businesses that are ecosystems of ecosystems right there find ways to collaborate with innovators with small companies with large companies so that the outcome for the customer is ultimately going to be bad. for start ups like that k. systems the opportunity of cooperating with a major corporation is very tempting it means they get training assistance and
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attention from potential customers and investors. they also have something to offer big companies in return for us in our bad actors or to be blunt what they often lack is the agility to develop a very innovative solution when you've built up a big company and you have developed completely different respondent systems and processes we don't have we can take on a lot more risk and develop a much more innovative solution. which in a way to world isn't going to be good and. businesses are increasingly switching from competition to cooperation but of course only when such networking benefits both parties. well brave new world in the making speaking human to human good bye have a good week from me and our team here in berlin you can also find me on twitter
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blessing. of the world's population is growing and. today. many people can be. can still going on. blessing recent years of. 90 minutes to the term. not often touted the gentle well i guess sometimes i am but i stand up and whip it up and really german thinks deep into the german culture of looking at the stereotypes clad sitting here thinking future of the country that i now not. need to change it for this grandmother day out to me it's all about
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a new i'm a job join me for me the gentleman from d.w. . post. natural riches a precious resource it's. time to reward ng investment. farmland doesn't come easy options gringo in the country has an abundance of. leases it to international her from china. the government after high next month or so and the corporations high profit margin. but not everyone benefits from the booming business. objects of creation. far mental destruction starvation the best selling out of a country dead donkey feel good. start september 18th on d w.
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