tv Made in Germany Deutsche Welle December 13, 2019 4:30am-5:01am CET
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i would have gone on a trip i would not to put myself and my parents so much danger to the bottom of the game to give us leave. that one there with them to give them i had serious problems on a personal level and i was unable to live their lives i'm going to. want to know their story and for my great scarified and reliable information for margaret's. i mean you can literally buy everything you need today and you can also buy everything but you don't really need. the number one marketplace for all things
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work e of course the internet here you can get a shaving bit designed to keep a out of feel sick. catch up and slices definitely drip free. genuine trash supposedly from new york city just because all these products are available doesn't mean the people also buy them right on through day. well they do it seems sliced catch up whether it's shopping for bizarre products ordering dinner or in my case streaming the latest martin scorsese film the internet has now penetrated deep into i 3 day lives for many of us it feels like everything's online and today are made young cover the consequences let's start off with one of our most basic needs food gone is the hassle of shopping and cooking today we are only a top away from all next color experience the market for ordering food online has grown rapidly but competition is fierce and the principle is often eat or be eaten
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and the koreas who deliver our beloved meals know everything about what it feels like at the bottom of the online food chain. in the beautiful world of commercials delivery service is promised to make your life easier and more efficient. but what it takes to get there is not so pretty. today you just take a short break we're talking about equipment that. the market is highly competitive with as we say it's a winner takes most market and highly for the winner. take to us to express one of many providers in the nascent beverage delivery sector to
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us express offers online ordering little price difference to shops and delivery within 2 hours the company has been expanding across germany since 2017 but one driver reports that the pressure on workers is high he's afraid of getting fired and wants to remain anonymous it would be easy to fire us because we're. in the company piles on the pressure if anyone talks about health and safety that results in a media dismissal a disciplinary warning and then others get scared to open their mouth. a union representative says it's not an isolated case. the prevailing atmosphere is one of fear and exploitation. anyone who talks about electing a works council. people are on short term contracts.
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to us to express turned down an advance interview when confronted with the accusations the company told us that it's in a development and expansion phase and therefore irregularities or grievances are to be expected in a statement it said we feel obliged to meet existing regulations and frameworks regarding labor law in addition we seek to communicate on a collaborative level with all our employees. the market for food delivery has been developing longer before rondo took over 3 of its competitors in 2019 and is market leader in germany with 65 percent the british company just ease is strong throughout europe. in china makes one jumping dominates the market. leaders in the u.s. are grub hub and dominoes. while belief around 0 workers paddle through the night we accompany leaf around. in a taxi to the courier hub in berlin he co-founded li for rondo here in
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20095 years later he sold the company to the dutch firm takeaway now the 38 year old is a board member there the next step in the company's plan is to take over british competitor just ease. their careers pick up their bikes at the hub and drop them off again at the end of their shift. batteries get recharged backpacks put away bikes repair it. unlike many international competitors delivery workers here have a contract. every week the company hires 150 to 200 new couriers. going to the younger generation orders meals more often than older people going about their tradition of cooking at home every day is dying out we're seeing a growing trend. but there's been criticism of lee for rondo too that wages are
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paid lace equipment is inadequate and contracts are short term the fronto kind is that their workers gear is the best there is a temporary contract or late payments are isolated cases. we have to ensure that we continue to grow. the stuff and sometimes we don't get things exactly right the 1st time around we're given the full on and i wouldn't say that we're perfect the front way trying to create the best possible conditions for our employees for the. top working conditions and rapid growth at the same time that balancing act that creates a lot of pressure especially in young companies i always keep an eye open for other job opportunities just in case i get laid off here more they don't renew my contract.
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never in the history of retail has it been easy to. most of us agree the rate at which we have buying is becoming increasingly unsustainable and whether it's instagram as protesting against black friday or the pope referring to consumerism as a disease backlash against by by by seems well underway but when you look at the annual shopping spree in the holiday season the numbers tell a different story. tis the season to be drawn and sustainable visitors to this so-called alternative christmas market in the district of predict sign are united by one thing. rejection of what they see as rampant consumerism. and definitely considering the environment where i am which thing gives i when i'm considering to buy just gives my friends and family a basically show from 2nd hand shops you know it's
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a close. the best way is to give them experiences rather so i got my mom. rose backs recycled from trash and homemade just some examples of gifts designed to appeal to the climate conscious consumer coupled with black friday boycotts on instagram anti consumerism now a significant trend. well not at this christmas market at alexanderplatz right in the heart of live here the vibe is much more by you buying by. the it can be i can't imagine christmas without presents at all what kind of christmas would that be but now i can imagine christmas without presents at all. in germany christmas related spending per capita has risen steadily over the past few years. in the united states christmas spending has almost doubled in the past 20
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years. and on a single day in november chinese shopping trying to alabama our sales nearly match cameroon's entire economic output in 2018 in that context the anti consumerism movement is just a drop in the ocean. with you. did you know that the prices you see online could be determined by the kind of device you use it's just one example of what's called personalized pricing using other with methods online retailers get you to buy more on x. piece explores the data carbon footprint of your online shopping habits. everything's cheaper on the internet right so we load up our shopping carts but the items aren't always as much of a bargain this we think. into personalized pricing my online retailers each of us
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may see a different price and i phone user gets a high one yes amazon knows what device you're ordering from the constant smartphone signals a wealthy purchase or a desktop user a sign of technological backwardness generally gets offered a lower price consumer protection as complain about this. calling it in a comedy $2.00 but it's hard to come back in the future retailers will know even more about our habits they'll have more data and they'll be able to canalize it better algorithms will figure out what prices we're prepared to pay. worldwide 64 percent of internet users worry about their data being misused in brazil it's more than 80 percent and in germany just over half in japan they're somewhat less concerned. but internet retail just keeps on growing currently by 22 percent a year the germans receive an average $24.00 packages from online purchases each
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year in china where people do the most online shopping in relation to their income it's 70 packing. so should we be worrying about the environmental impact of these deliveries and all that packaging one german environmental institute says the carbon footprint of traditional stores is worse because they use so much electricity and heating but what about the online fashion industry. german shoppers for instance return every other delivery which is then sent to another customer making 3 routes per item more transport more c o 2 more packaging waste for millions of items of clothing the online retail sector is letting its ecological krenz slip through its fingers. google apple facebook and amazon the big 4 tech giants make their money by harvesting data most of us use their services every day without boring 2 months about privacy issues but do you really have to put up with that number of tonnage civs have been
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cropping up. this man refuses to use whatsapp and google because they track his online activity even when the apps are closed the internet activist widely known as paddling sees this as an intolerable invasion of his privacy. but who wants to know who is my nightmare scenario it is that any last glimmer of hope will die and people will just say there is nothing more we can do in the fight against total surveillance for a time when the economy. services that track and collect data about our online lives are incredibly widespread platforms like facebook say that uses benefits because
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the tracking enables advertising to be tailored to suit the individual. christiane link works for wire an alternative to whatsapp over the years the company has observed and responded to shifting security needs. what's up market was already very big and powerful when we launched our end user product in 2014 and we realized pretty soon that security was a much bigger issue on a corporate level them for the end user but in the need to fight off to create this so in 27 team we changed our strategy to focus on institutions organizations and businesses so one of the throne from infrequent. change of topic attracted many new customers like chemicals giant to be a s.f. the company spends 8 year as a month tyrone ploy to use the messaging service. the other thing it's the most
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primitive for another. young and they're using one. science is to build a communication platform with customers so they can send things like financial statements and other financial information without using email months or so now it's a platform that's not externally accessible by. public and belongs to a german association called digital courage the campaigns for consumer protection and privacy. after users can think about whether they really need to do so much digitally. we need to consider the data we're handing over for the sake of a bit more convenience and maybe it's ok to do without some of that convenience so .
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email provider sustainability is a principle that applies to food as well as business employees who get free locally sourced lunch every day who are marketed as we get a lot of recommendations from friends and family and that's the principle we follow to visit we don't place adverts anywhere so we really rely on recommendation as. the company has around 350000 customers they could have more with advertising but they don't want to compete with the big players. it's not an option because it's not sustainable growth like that is very difficult to manage even as a company after 10 years we have about 30 employees of someone that's gross you can handle organically you need to form teams and see how you harmonize it takes time because we're pleased with our growth we're strong but not explosive we couldn't handle that. that's been an issue for. internet activists says developing
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a european search engine would help to. to privacy and reign in the data collecting mania. the european union needs to make funds available billions in fact to build the search engine. and publishes the data should have power over it and europe should take ownership you know by. awareness about sustainable digital consumption and data protection is growing many people just don't know what the alternatives are. and parting with money for them is hard when the big names are offering products for free. so there are options but what about people who want to buy local good composition the convenience of online shopping the small town of goods book in southern germany has set up its own online marketplace made up of dozens of local retailers it's
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a response to our changing habits of consumption and the seemingly overwhelming competition from the online world all reports are you went to investigate. special offers everywhere but not a customer insight a problem in shopping zones across germany even when it's not so cold today it's minus 10 degrees celsius in the small bavarian town of. you have to be pretty desperate to venture outside it'll. i need a ski helmet. i'll show you what we've got. planned to set off on my trip next week. i'm already thinking a skiing holiday is bound to be expensive. fall i.
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want to check how much the competition is judging. and what does it cost. it's on special offer at $129.00 euros right now. 129. 106. if you want to check things out on the internet there's never any guarantee that you'll get the right sides here you'll find just the right size and you'll even get advice thrown in for free as well. here are very good but if i order it online i can get it delivered and send it back if i want. that's no problem here either just go to our website look at the help and if you want to buy for 30 well even deliver it today they're gone of course. since 2017 the vereen going to pull down websites local retailers have been offering thousands of articles nicolette test set up the website is this going spose answer to amazon.
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honestly no one stands a chance against amazon the website is really only there to give us an online presence and that's a pleasant our customers come from all over germany far orders come from book the other half from around the country. book and that hold the drop in sales caused by sites like amazon in a bookshop which also offer school supplies like satchels learn another shopping trip. i wonder what happens if someone photographs a barcode on yeah this is. yours nowadays you've got software which automatically shows the product on the internet if you go through so you get customers who walk into a shop look for something then just take a picture of it if they like it it's quite cheeky isn't it very close with the price of yeah yeah but that's just the way things are that's why herman hunter has
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been online for years where he markets the hundreds of thousands of articles in his store room he says people are going into town less and that has repercussions. on the other hand customers actually going into a shop a better informed than ever before thanks to the internet that's good for retailers people who come into this wine shop for specific wines try them and then get them delivered to their homes. i only sell italian wines but i still have $800.00 different types from every region north to south and the islets reds whites rose a's and bubbly here in relatively small i can offer you a selection you'd normally only find in big cities. but that's only possible because i can buy and brick and mortar retail with online retail. but what does that cost $9.00 euros 80 many thought and if i want to order it in berlin where i
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live what would i pay then. absolutely no problem it be the same price you ordered on d.e.c. and will ship it anywhere in germany for free. kara dock sickly the otherwise disruptive internet for some conventional retailers at least a much better chance of survival. so we've established that a big chunk of our entire lives takes place online but it doesn't stop there next report is a reminder that the internet is indeed everywhere in life and in death as are many thanks never really thought much about coffee and. definitely not for pinewood individually decorated for rectangular walnut birch. italian style solid wood
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which i like. most of the coffins here cost between $1.30 euros. less that is not critical if i were picking one for my own burial i be asking how much am i worth what i said we are if it's for one of my loved ones what are they worth to me should i shell out 12 or 3000 euros and cards when i have not had to ask myself that question so far but it's one that everyone probably has to ask at some point. what are we worth when we die. this funeral home has been dealing with death since $861.00 fabiani lensing who heads the family business says the funeral i've picked would cost $3.00 and a half 1000 euros the price reflects not just the coffin and the flowers i've chosen but also the fact that lensing is available around the clock.
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as it's different with sometimes we spend 5 hours with a client discussing all the details that we might work on the text for the deaf announcement or on the decorations of the funeral service the music there are lots of details and i think you can only do them justice by discussing them in person. because anything is. undertaker's are often criticised for charging too much the bereaved tend not to haggle. but the p.r. involved says his company can offer funerals 30 percent cheaper with no hidden costs the berlin startup has raised millions from investors the purchasing and planning processes have been digitalized customers can select everything on their computers or via telephone hotline that way they can see how much each item costs and what the total price will be. as an exception i get
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a personal consultation here the same package i picture earlier would cost around $600.00 euros less. than how to get people that really have a sense of what it costs we made a video about that we went out and asked people what they thought a funeral costs and the answer is ranged from 521-5000 euros or much more we heard everything that comes with somebody like them so people don't know what a fair price would be. yes exactly i don't think they have any sense of what the right price might be but if the up there is to do with. death is big business. in germany about $900000.00 people die each year with funeral revenues totaling to 1000000000 euros it's a market that conventional full service undertakers like benson are having to share with more and more new competitors and here he is making the final preparations in the chapel before the mourners his clients arrive he says his company's image has
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less to do with pricing than its reputation for reliability and he says he can't compete with startups that have the backing of big investors. these are often institutional investors that put money into lots of things and they're like we'll see maybe it'll pan out maybe it wasn't the market leads to a distortion of the market for the smaller businesses that might not have the resources to keep up with prices like that i squeezed out. digitalisation is changing things in his industry. true most people still prefer to hire undertakers to guide them personally through the funeral process rather than plan the event themselves on their computers. but i'm convinced that for my generation that will have changed when our time comes.
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1917 the big clue to today's whole strokes december 23rd w. . played. played played. this is the news line from berlin voters in the u.k. have spoken and they appear to deliver the conservatives in a big way the country's general election early results are pointing to a massive majority in parliament for the tories that is of course fantastic news for fine minister boris johnson and his pledge to quote get brecht's it done but it is a crushing defeat for jeremy corbett says evolved to lead the labor party into
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