we'll just download our app from the google play or from the app store that will give you access to all the latest news for around the world, as well as push notifications for any break. and that's your news update. next up, our technology show shift goes in search of the internet. trolls who promote widespread outrage on social media. i'm nick spicer for me and the entire news team here in berlin. thanks to the these places in europe are smash records step into an old adventure pizza, the treasure map for modern globetrotters. discover some of us record breaking site

on google back to and now also in book form the 70 years dw, the online tools to make it the mission, to harass off the internet. to use us, they spread provocative messages on social media on the comments sections of online articles. who are these people and what's the impact of their hate speech? trolls our topic on shift today the

just likes roles. i'm not taking this apology, cost trouble online tools to the same thing on the web. the trolls distract use us with disruptive comments and costs chaos and discussions by making provocative statements. then joyce are in a wrench into public debates. one study of canadian universities found some charles took sadistic pleasure implementing the victims. and that's why they do it again. and again. control systematically, a check that targets in extreme cases. the even post addresses, i'll call the cops to that homes. organize troll tom's manipulate public opinion by spreading lies on behalf of the governments. trolls achieve that goal when the victim withdrawals from public discourse. i manage to meet a former troll, going yes, touch from australia just targets radical right wing uses. and conspiracy theorists

the fall material attack memphis of this, the new phobic movement. picky the for example, you have to to make fun of them threats and then connect to the impulse of private information about them. but when the tables were turned on him and his partner, that was his wakeup call. and now he fights hate speech with his organization, hate speech psych the which translates to hate speech reported he spoke about his time as a troll. and what he did a defensive should look stupid nazi. i'm going to ask some comments. i wrote my 1st comment into the key to group on facebook at facebook. actually want to show my goal was to cause trouble in the community, like getting users into personal conflicts and distracting them from spreading to propaganda. when the engrossing buttons, there's a lot of conflicts between users on facebook. good luck. the group at some point in the group will eventually disappear this. there are many reports about hate speech

and the threats of violence over the official site. these are strong, seeing for notice disruption somewhat necessary because these groups won't stop facebook like facebook doesn't do anything. you've got to do something with, with some other stuff that kind of get us and i didn't have any boundaries because because i wasn't aware i could cause so much damage. screenshot too much with these . i filed for instance, and that was just one case from phones or not. and if at all, a facebook group were private information and but a woman was shared to see and she at least adds on sooner sites and share details about her private life or children. or partner and so on. so i thought, and i used it to harm or publicly anything into effect on your offended them a shot. and so the thought is almost when controls aren't always unhappy people, you know, some who are super successful in working this freelancer's funding businesses on

with 80 or 90 hour work weeks and on the left off some steam by trolling to shop. and they see multiple identities and take on these roles. it's like acting, moving child should be on. so sort of aggression goes up because firstly, you're acting aggressively yourself. and this energy gets directed back, not you by my doesn't imply conforming getting on to go to enemies or you know, you can get the either equal or superior to you one. but the result is aggression. how to introduce an artist? you one, assess the visual time flies by before you know what you've just been 6 hours trolling facilities because you need a sectional number. i'll give you the this. what else you thought? and i was told myself that in mind, throughout the someone on earth to my private details and found out who my girlfriend was at the time and started attacking her, begun. so i calling her horse and other things. that's what the vision statement deals when that happened and i realized how much i'd been harming others from

shot. and i've been in the mean time, but i'm going to talk with hard to i really regrets what i did now have you talk kind of mentioned that it is how i used to not get through to anyone. it may be in spite of the move in a negative way or to target today, i tried to be a positive inspiration and it's a long term project for me it's, i'd always get the keys. sometimes a send all the time project. thankfully there are an increasing number of projects aiming to help and support hate speech victims because trolls rarely face criminal charges. i'm not enough on horseback works to fight digital violence and its consequences. she's the head of hate 8. the charities supports victims of online boarding and to tex, according to her marginalized groups, face many threats online. and in some cases, even being full of social media from which my toothpaste yet,

but ultimately happens, is that certain people, certain groups keep getting attacked and then withdraw from these platforms and stop talking about certain topics because he's got from focusing on just the daughter. so in places where we have public debate, certain people in groups can no longer take part system to quote them. and that's problematic for our democracy and we'll catch it's not just a problem for democracy, but also for the pockets of hate speech including trends. people like jesse cuts them on assignment a both jesse cuts them, i had always seen herself as a woman. at the age of 14, she had to 1st tv appearances as the youngest trance woman in the german state of tessa. back then she experienced online hate and took a step back from the limelight. at age 18, she underwent gender assuming surgery off of the surgical procedure she made to me to come back and even was the 1st trends woman to take part in the midst. germany beauty, competition. now jesse got some,

i refuses to be the victim. instead of ignoring the head comments, she actively response to a hate us dollar to hey everyone, i keep getting comments that i'm a man, i'm ugly. we're going to tell you what we've have done, the insults bullying, death threats. that's life for jessica jemma. the content creator deals with hate speech. every day. she talks openly about her surgeries and trends life. i sometimes have 15 moms honda minutes. someone will write something like 2 minutes, you'll always be a man, no matter how much surgery you have, the receipt of my, the floor is always home. and so i thought, what do you think i have a follow smocks to back to my mom. just kind of thing, hug me in a while though i read too many of these comments, difficult to let them phase me dresses and switch 9 can time out product as a teenager and has a just a good summer. has many t v appearances unexperienced backlash. she had to take a break some. how does that increase the max then i realize i didn't actually want

to step back me about the spot. i like being on camera. it's fun to look up when does this stuff? and why should i have to when i'm not the problem about the auto saves me some it all with and all. i took some time off and i came back with not strong enough on the that's what a good come nowadays, jessica makes a point of not ignoring hate comments. she draws inspiration from them from her posts and fights hates which humor, dollar. these companies, you pay every well now i signed up for the gym and under the last post everyone off, when you travel, you change your clothes. so am i. so that's pretty clear. if you know me and everything i've done right hand experience, isn't it obvious? it's, it's done with a man has cooled off the truly side in min um, just the consumer wants to use our openness to be a role model for others at all plus one who i'd recommend for hate speech. rick tends to respond with direct on us confidence and strength vince items

. and if it's too much for your personal matter, of course you can just report the comment. that's totally fine to all cough and don't make yourself a victim the minute because people posting stuff on the problem with the appropriate use of spreading hate or speech other ones in the wrong. if you don't miss feel, but not every hate speech victim has the strength to actively defend themselves, like jessica jemma and it's important to seek help, especially in everyday life. aside from the media platforms, many web uses noticing don't fit the trolls. it suggests that tools will quickly lose interest if you just ignore them and don't react the can help, but it won't always work beside the police of professional lives in the approach and even forming communities. tool farms such as those font and russia, according to research, are the most blatant outgrowth of this. and that also other countries for tools, i'm more than just bored individuals raging online. but one thing a search and no one should have to face online page alone. here our top 3 tips for

dealing with hate speech. what helps with online hate. step one finds the parent victims of digital violence shut off the family, friends, and other people they trust for help. versus if they need to look after themselves and not read everything, but instead good support system in real life. how you say it is one of several organizations in germany that promotes human rights in cyber space. there are similar establishment and many other countries to the 2nd step. take a stand, hate message just shouldn't go on challenged online. taking us down shows victims then also load play intervening. you show solidarity with them and send a message. this can prevent groups from being discriminated against and discouraged by it until brutal comments. they say she's looking for people in your circle of

friends who support you if you need somebody not just offline, but that also show digital solidarity with you. but you don't want only hate comments underneath your policies, but also encouraging comments from other pieces of common townhome. then there's more balance to the situation and also continued take away a bit of the gravity of this digital file and ties provided this hated speech functions feel. step 3 documents and reports that youtube, instagram and other platforms feature reports. it continues to have confidence reviewed and deleted. if you will, talk to sit by hate speech and wish to report that you should take screenshot as evidence. insights in hate, insults, and threats with a digital or in real life or crimes in some countries. meaning they should be reported to the police because without the police reports for witness testimony, crimes go on. prosecutions. hate speech happens every well online. this is

for the most part due to a neck of record nation and rules on digital platforms. public debates are the has of private businesses, like metro at the own of facebook or alphabet. the owner of google is not necessarily in the interest to empower democratic debate. they usually more focused on making money. hateful content spreads quite well and the more people interact with it, the more the algorithm promotes that. the goal is to keep users on social media platforms for as long as possible in the european union. the digital services act will take effect in 2024 platforms with the, the obligated to protect stuff and use those rights and reveal how the algorithms work. i think it's really important that policy makers of trying to console hate and misinformation online and do something against this problem. what do you think kinda like this, have an impact and make a change with it? always be hates age, no matter what regulations we have. that is know what you think by and see you next

time the is the european, the market. i always use the chinese as the tube isn't wasting into the theme without the price. so it's fully electric, stylish, 40 design. what's the cap? let's take it 1st and read the dw it might seem easy. how much can we do? single multitasking isn't more than they

do too much at one to risky brain damage. so let's stop the self sabotage. the 45 minutes on dw. very what that will make for janice is done in the gym. loved and binding thing, step away from the fund. i'm not going to have to go to my own car and everyone was later holes in every single day stuff, getting you ready to meet. the gentleman then joined me. rachel stood on dw of the today own. read how to take off with the new i always tell me i wants to go global and how brisbin wants to change right now on the.