you have to stick to it, right here. maria, will take the ball and run with it at 9:00 a.m. tomorrow morning. half hour before the opening bell. liz: meantime, it is gerri and "the willis report." david: see you tomorrow. >> hello, everybody i'm gerri willis. another hit to your 401(k) with a selloff on wall street. the dow plunging more than 270 points. i'll tell you why you lost money today. also coming up on the show, a family's heartbreaking story forces a town to take action with the first death from the enterovirus means for schools across the country. also a new study shows just how dangerous, dangerous, hands-free systems are in your car. we'll have more on this growing problem. hold the phone. actually, don't hold the phone. we're testing for germs around the office. you won't belief where they are. "the willis report" where consumers are our business starts right now.

gerri: serious respiratory illness sweeping across the u.s. and we're not talking about ebola. the cdc has confirmed nearly 600 cases of the enterovirus d68. now the first confirmed death from the virus. new jersey preschooler, little four yield boy adding to anxiety of parents, school and health officials. eli willard died in his sleep two weeks ago, even though he had no symptoms when he went to bed. we have the hamilton township health officer and the township's mayor. welcome to you both. jeff, i will start with you. how unusual is this? how surprising is this to you as a health officer? did the boy show any signs of illness before he died? >> extremely surprising. the boy was asymptomatic when his mom put him to sleep. he was healthy, charming, vibrant, energetic and all of sudden he just didn't wake up. gerri: so cute. did he have any preexisting

conditions that might have somehow been involved in this? >> he did not. gerri: he did not. of course we know there are other cases where children have died but they always had some other complicating issue. mayor, to you, how is the community reacting to night? >> first and foremost our thoughts are with the family for their painful loss. we're rallying behind the family and right now we're in the process of educating the public of how to prevent it. as you know, there is no vaccination for enterovirus d68. so what we're trying to do is educate people, the importance of happened washing, sneezing into your elbow, looking for signs and symptoms in your child. if your child is sick, keep them home. but as you know, with a viruses, you can get it anywhere. so educating the public is so key. gerri: just to that point, here are the symptoms. cough, runny nose, sneezing, victim's and muscle aches. low-grade fever, jeff when i look at that list i think flu. >> flu, common cold. they're all the same. gerri: how do you know the

difference as a parent? >> you do not. you have to be diligent in your observation of your children, especially if they're preschoolers through toddlers. gerri: you know what's interesting about this and somewhat surprising and privatenning this particular virus is related to the polio virus. is there any chance it could mutate into something that would be even more frightening? >> there are over 100 enteroviruses and they mutate all the time. there is certainly a possibility. never say never. gerri: never say never. everybody need to be vigilant and watching. it is interesting. we're all worried about ebola, this seems to be much more thorough going. mayor, to you, you had a town hall. you brought everybody together. you talked about this issue. what did you accomplish? >> what we realize people will react to the unknown first and foremost, when it involves children that escalates. so what we wanted to do is advise the public of exactly what enterovirus d68, is all about, how they catch it, what

we can do and what signs to look out for if your children are sick. call the pediatrician if you're in doubt. go to the ee.r. if you're in doubt. keep a child home. it was amazing, there was miscommunication out there what exactly d68 was all about and we wanted to clear up any misconceptions. gerri: mayor, what are you doing with the school? i mean, are people wanting to take their kid out of the school? are you facing problems with people being overall worried and concerned and reacting an possibly a bad way? >> at the beginning because of the fear of the unknown. some parents did keep their children home. but the attendance rates has gone back to normal at the school and around the school district. it was fear of the unknown. so, to have the health officials, to have the district, the school nurse, get involved and educate the parents, it has made such a difference. gerri: jeff what are you doing to make sure this doesn't spread? >> we're educating the teachers, the school district and our community in general, to

encourage them to be aware of cold-like symptoms and also personal hygiene. you have responsibility. gerri: wash your hands. >> you have a responsibility to yourself. you have the responsibility to other people in your community. >> hand sanitizer does not work with this. gerri: really? >> it does not. so the soap and water and hand washing, great preventer of spreading it. gerri: you know what the cdc says. sing happy birthday to you, twice. keep rubbing your hand. sing the song twice and when you're done your hand should be clean. >> soap and water. gerri: many thanks for coming. >> more than welcome. gerri: our thoughts as well to the family. what a tragedy. there is another health risk out there, i mentioned it before, ebola. new york city senator chuck schumer says he expects the cdc to propose tougher ebola screening requirement this is week at the country's airports but for now, tom frieden, the cdc director is remaining tight-lipped, only saying this afternoon the agency is planning to take additional steps in the coming days. we don't know what they are.

with more, steve moore, the chief economist at the heritage foundation. steve, great to see you. >> hi, gerri. gerri: this is what the senator is proposing. he wants to train customs agents to screen passengers for fever upon arrival in this country. then he wants those folks to fill out some kind of a detailed health form. what do you think? >> well, i think everybody wants tougher measures, gerri. i think the cdc has been slow on the switch here, on fox yesterday, the cdc, chairman was basically saying, stay tuned. we don't know exactly what we're going to do. that is a sense of panic among americans that the cdc just isn't in control of the situation. so, you know, some, i don't know if i favor all of the things that senator schummer is talking about but i think, for first time in a long time we might have some bipartisan consensus that more serious stuff has to be taken. shortly before your show started, gerri, the cdc did say it will increase the screening at airports. gerri: but how?

how are they going to do that and how can it be effective? will we have health officials do that? will we have people who know nothing about health doing it? that is my concern. >> great question. we don't know the answer to those questions yet because i don't think the cdc knows how they are going to do this because, you're talking about people at airports that is usually the faa, and the people who do the, you know, the screening so on. gerri: right. >> they are screening for terrorism. they're not screening for diseases. this may require, gerri, a whole new layer of bureaucracy at airports. gerri: oh. that will be a effective i'm sure. >> yeah. gerri: steve, i want to take you to something slightly different here. we're talking about the cleanliness of airplanes. we've done a little work on that. it is clear there is very little hygiene on airplanes. i mean they clean them apparently once an evening. get this? they do a deep clean when they do heavy maintenance. you know what happens when they do that, the planes weigh

300-pound less, when they do the deep clean. that tells you there is big problem. ask anybody in the industry, we don't have the time, resources, money to do intensive cleaning all the time but isn't that exactly what we need? >> we do. i fly all the time, gerri. i'm on the road two or three days a week. doing your show from every corner of country, and planes are just germ machines. they're just flying germ machines. and you know, you get sick all the time, if you fly because there are people, coughing. people with viruses. you just talked about this new virus we'll have to worry about, so now whenever minute is coughing on airplane people get panicked. nobody wants to sit anywhere near that person. a lot of airlines have become super efficient and something interesting to behold but helps lower prices but those planes land, gerry, and everybody exits the plane and five minutes later, everybody, the new group of passengers entering the plane. did you clean up anything? did you clean up anything?

gerri: i hear what you're saying. >> find tissues in the, with the not on them in the little packages in front of the plane and stuff. it is disgusting quite frankly. gerri: i want to take you to something a little different, a story that came out today about walmart. and said some of their part-time employees will have no health coverage. they were proud of this for years. now 30,000 part-time workers not get coverage. why is this. >> they will not get coverage? gerri: right. >> right. i think that, part of the reason is some mandates from obamacare make it expensive to provide low cost, cost effective basic health care for people. a lot of plans have become almost illegal under obamacare. if you provide health care for workers it has to be cadillac plan.

employers can't afford that. >> steve, thanks so much. don't get on a plane this week. >> tomorrow i have to fly again. sorry. gerri: wash your hand. >> i could wear a mask or something. gerri: thank you. >> see you. >> now we want to know what you think. here is our question tonight. what is a big threat to americans. enterovirus like we talked about, ebola, or the flu? log on to gerriwillis.com. vote on the right-hand side of the screen. i will share results at the end of tonight's show. speaking of the flu, come up in half hour we're testing some surfaces we come into contact with every day. we'll ask the question, which is dirtier, your break room or your bathroom? you'll be surprised. you won't want to miss the answer. still a lot more to come this hour including your voice. your voice is important to us. that's why during the show we want to you facebook me or tweet me @gerriwillisfbn. or send me an email at gerriwillis.com. at the bottom of the hour i will

read your tweets and emails. first, hands-free driving was supposed to keep us safe as we talk on our phones while driving but a new report says the high-tech systems are incredibly dangerous. the results of a new study coming up. ♪ how much money do you have in your pocket right now? i have $40, $21. could something that small make an impact on something as big as your retirement? i don't think so. well if you start putting that towards your retirement every week and let it grow over time, for twenty to thirty years, that retirement challenge might not seem so big after all. ♪

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gerri: and now the latest developments on the gm recall scandal as the death to continues to rise. according to the chief of the victim fund, ken feinberg, 24 people are now eligible for death claims. one more than a week ago. 16 people will reeve some compensation for injuries, same number as last week. he has gotten 165 death claims since august 1st and more than 1100 in total. families who lost loved ones, he never said this, before, will get a million dollars each. gm has called mall 1/2 small cars since the switches but only half have been brought in to get parts repairs. gm is sending out facebook messages and urging owners to bring their vehicles in.

coming up tomorrow fox business's jo ling kent, will sit down with ceo mary barra for one-on-one interview. that will happen during varney and company tomorrow morning 11:00 a.m. eastern time. you definitely will want to see that. another car story. car buyers today looking for latest and greatest in smart technology and hanz-free voice controls. you have these, right? supposed to help you keep your hands on the wheel and eyes on the road. a new aaa study finds the technology could be driving you to distraction. david strayer, a psychology professor at the university of utah who helped conduct the study. professor, thanks for coming in. this really amazing. my own personal experience verifies finds here i have to say. hands-free driving, all the gimmicks and technology in our cars it was supposed to keep us from become distracted. is it working? >>goal is to keep your eyes on

the road and hands on the wheel but what it doesn't do is keep our mind on driving. it takes quite a bit of attention to talk to the control it, to change the radio, do kinds of things that we're allowed to do in terms of technology but kind of exceeds our brain's capacity to do it well. gerri: i want to play sound for folks using the stuff so you get a sense how distracted people can be. listen to this. >> play cd. >> turning to am 850. >> oh, heavens. command. >> please say a command. >> call john doe? >> did you say john at work? please say yes or no. >> no. >> i am sorry, i did not catch that. >> it is confusing. it is not easy to operate. so, talk about the individual products because you conducted two studies. what were the worst products for consumers? >> we found that the worst products were the ones that had at love errors. when you try to say a command,

it would come up with a wrong answer. it wouldn't, dial the right number. it would garble the message. it would, sometimes change the temperature in the car, rather than changing the radio station. so when we looked at the cars, we looked at six vehicles on the road today, 2013 vehicles. the best was the toyota, using prius. and that had a work load rating that was really not different from the workload you experience if you were listening to a book on tape. on the other extreme, communicating and using the chevy my link system had work load rating that was twice as, twice that of the toyota. so they differ quite a bit. the ones that are difficult to use, are frustrating, error-prone and likely to take the driver's attention off the road for longer periods of time. gerri: they're not entirely easily understandable. mental distractions by task though, this is different list, also part of your study.

and what did not work there? what was the worst of the worst? >> we found actually that when you were trying to, for example, use siri to send or receive text messages, to post a facebook, or to update your calendar features, features available with siri, and apple's iphone version, where had some highest ratings we saw on the scale that we developed for aaa, that ranged for one from the driver who is not distracted to, five which was the worst case distraction you could imagine. siri was up there around four. and that was because there was lots of errors in translation. you tell it to do something and it would do something very different. it didn't understand if you paused. many times if you got halfway through a message and got garbled you had to start all over. those were frustrating situations for the driver. gerri: we have a long way to go on this one. david, thank you for coming on. >> my pleasure. gerri: well, from diseases to dangerous driving we thought it

was high time to bring you some good news and if you filled up the gas tank recently you know all about it. gas prices are near the lowest levels of the year and they are dropping, fast. nationally the average price for a gallon of gas is $3.28 but someplaces are seeing prices around 2.57. in fact, 10% of the country is seeing gas below three bucks a gallon. last year only 3% were so lucky. why? usual fall drop as suppliers switch to cheaper winter blend but there is also record supplies of crude oil, sending oil prices plunging as well. the good news doesn't end there. the energy department says it probably won't cost as much to heat your home this winter. repeat of the polar vortex is not likely to happen. the energy department is expecting heating bills to fall across the board through march, whether you have natural gas, electric oil or propane. boy, does that sound good to me. let's hope they're right. later in the show, a major

embarassment for jpmorgan as "the wall street journal" reports other big banks managed to avoid getting hacked. it was just chase, folks. and next, are grocery stores going away? we'll look how people are going low end or high-end and avoiding the middle when it comes to buying food. stay with us. ♪ are we still on for tomorrow? tomorrow. quick look at the weather. nice day, beautiful tomorrow. tomorrow is full of promise. we can come back tomorrrow. and we promise to keep it that way. driven to preserve the environment, csx moves a ton of freight nearly 450 miles on one gallon of fuel. what a day. can't wait til tomorrow.

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and ready to watch with xfinity on demand. gerri: out with the old in with the new? that is what it seems like when you grocery shop. according to a new report they're moving away from traditional supermarket. they're either going to the dollar store for a great deal or shelling out extra cash for high quality foods and variety.

what is behind the change? joining meed tore in chief of supermarket guru.com, fill lampert. i'm excited you're here on set. >> i know. i know. gerri: talk about the trend. what is going on out there and what is motivating the big change? >> we're motivating it, number one. supermarkets are having to step up their game. over the past 10 years they have lost 15% market share to dollar stores, to warehouse clubs, to drug chains now -- gerri: i can go to the drugstore to get food. >> new drug chains are building 50% of their square foot is food. their private label is terrific. it has been a wake-up call to supermarkets, hey, we lost a lost market share. we better do better. you have competitors localed de, we'll add four hundred more stores in a few years -- alde. that is huge. gerri: traditional supermarkets are down 2.2%. you said dollar store is up 3%.

fresh format sup 62%. not all of these high-end, super elite grocery tore chains are doing well. we were talking about whole foods in the break. what is going on with them? >> keep in mind we don't have to have a great, fresh, healthy experience to spend more money. there is something in between that. whole foods, for example, changed the game. when you think about the model, it was this old guy who would be in health food store that could barely stand up and whole foods -- gerri: i thought i was getting a disease in those stores. >> exactly. whole food said we would change all that. but they haven't done anything since. it is time that they lower price, get back to having great service and they really lost that. gerri: it is not whole foods. it is whole paycheck of the is expensive in there. >> look at their stock price. their stock price is down considerably, almost 40% since beginning of the year. wall street pushed them to expand much to quickly. gerri: tell you one announcement from a grocery store chain i was surprised with, walmart saying they would go green. what does that mean as a

practical matter? >> walmart is the biggest retailer, biggest food retailer, number one. they are working diligently with farmers for decades. nobody knows about it. this new initiative says, number one, what we're going to do, we're going to have more fresh foods. we're going to have healthier options. and make it available to people. they're going to be out there teaching people how to eat healthy, how to make better nutritional choices. food safety is critical for them. traceability. so we know where our food comes from. and lower prices. gerri: i would like to know, chicken, i'm afraid i will get chicken from china. >> yeah. gerri: somebody would tell me where it is coming from, i appreciate it. >> you have a responsibility. turn around the package, meat and poultry, country of origin labeling is there. it will say country it is produced from. if you're afraid from chicken from china, look at it, tell you exactly where it is coming from. gerri: phil, thanks for coming in. >> good to see you. gerri: coming up a "willis report investigation. we'll tell you about the

dirtiest place in your office. where do germs hang out? we'll tell you. next we go out to the plaza where i'm joined by six crazy, look at this. this is nutty. these are robots. crazy robots. we'll tell you all about them. they may be taking your job. we'll tell you about it. ♪ new york state is jump-starting business with startup-ny. an unprecedented program that partners businesses with universities across the state.

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gerri: of over 80 million jp morgan chase customer accounts. according to the wall street journal, the feds checked if cyber crooks were able to break into their computer. and the answer was no. this is a huge improvement. serious concern to customers not only were they hacked, but they weren't the only ones. it was more on the story. >> good evening. so this is a story that

continues to develop. i want to give you first the big update that we learned towed. and that's the fact that this is an ongoing investigation. the department of homeland security. be fbi continue to pursue these hackers. they still doesn't know who is responsible for that huge hack against jp morgan. seventy-six households affected. that's two-thirds of the us population. here's where this story gets very interesting. that breach, now the feds are looking to other financial institutions on the side, a quote, need to know basis is what federal authorities are call this. reaching out to other financial institutions if indeed those institutions were approached or if there was a hack attack against them. according to the wall street journal this morning looks like several of the institutions did in fact recognize these -- these codes that were used to attack them.

now, we don't know who these cyber criminals are. there's a lot of sprigs that these are eastern european hackers. the fact that the fed is going to several institutions to find out who was going -- to try and break into these accounts is certainly something that is very frightening for consumers across this country. jp morgan again continues to reiterate to its customers that account numbers, passwords, social security numbers were not indeed taken. but this is, again, a concern for many much these institutions that this these daily threats will continue. it doesn't look like the feds have anymore leads. if they do have more, those details haven't been shared with the media or certainly with any customers from jp morgan. we need to know who these other institutions are. gerri: thank you for that. well, players large and small in the robotics industry are heading to boston for a three-day

robocontest featuring the latest and greatest in the cutting-edge technology. we've got a preview with general manager richard herb. i'm afraid these machines you've brought in are going to take my job. is that a possibility. >> not at all. gerri: what are they doing. >> they perform jobs people don't to do that. they create jobs. gerri: are you going to demo some of this for us. let's start with this hb100. what is it, what does it do? >> the hawfers automation robot is doing a lot in the nursery, in the agriculture base. gerri: that stuff is heavy. >> it is. but this is a 50 billion-dollar business that does manual labor that allows farmers to be more efficient, more productive and rotates the plants so they can be watered. this is not the type of work people want to do. right now there's a so large shortage of labor.

gerri: i can see thousand that works. i got a honey do list that you wouldn't be able to manage. i need some help. >> you're going to see that in one moment. i want to show you the next neat thing from harvest automation, it's a new robot that's going to be just step over here for a moment. gerri: what do we have? what's coming towards me. >> this is a new robot. i don't have a lot of information because it's in stealth mode. gerri: we got flowers though. i like that. >> those are for you. gerri: look at this. that's awesome. very, very nice. if a robot gives me flowers, it's okay by me. >> fantastic. do you look to shop? gerri: yeah. >> i want to show you the next big thing the personal robot. i'm going to bring it over here. gerri: so we've got a robot coming over to me that can help

me shop. you got to love that. look at that it looks like a human being. can you see pictures of that? here it comes. what's the little thing you got in your hand there. >> it's a little sensor. gerri: that's so cute. >> this little guy can carry up to 50 pounds. it can ride in your car. it's collapse i believe, charges for three hours. can run up to ten hours. it's for your active shopper. someone who might be handicapped needs assistance. gerri: it would be great for my mom. can i gcan i get it in the backf my car. >> folds up only 20 pounds. gerri: so you could walk through town with it. does it follow you? >> you can drive it or it can follow you. it's a wonderful machine. gerri: patented follow you machine. >> it will be in boston

it's $115. gerri: if you have $115,000 to blow on a robot, that might be the thing. >> we're going to talk a little about athon which is a leader in health care automation. and i believe we have a blog role. gerri: we've got pictures we want to show people for this product. >> the athon robot is an autonomous that works in hospitals. it can ride in elevators by itself. it delivers linens. it delivers medication. it delivers meals. it delivers over 18,000 meals in hospitals today. gerri: it does the heavy lifting that maybe other people don't want to do. >> it does the jobs that people don't want to do. it reduces liability. it improves performance and reliability. gerri: how soon are we going to

see these robots all over the country in places we're used to seeing people? >> it's happening. we had a great conversation this morning. the plarms are there. these mobile service plarms are now mature and we're seeing customers that built the original designs starting to morph into other markets. harvest being one of them. gerri: thanks so much more bringing the robots. that was a ton of fun. i don't know if you notice it, but your 401(k) got hammered today. investors worry about the global economy. >> roberts that were malfunctioning. the dow was down 200 points. s&p 21 points. nasdaq 69 points. year to date s&p is up and the nasdaq up. investors are worried about slow economic readings out of europe, specifically germany where industrial output was actually much weaker

in the previous month than had been expected. the other issue that's upsetting has to do what we do in the united states with our credit cards. we're paying off our credit card debt, but although credit card balances are at prerecession levels we're not using credit cards to buy stuff. that worries investors who think it could signal a slowdown for the us economy. more gerri willis coming up right after this break.

gerri: while everybody is talking about ebola, it's easy to forget we're at the start of cold and flu season. if you haven't gotten your flu shot yet, you will after you see this story. voice: each of us has an average of 500 species of bacteria living inside us at one time. that's enough to fill a half gallon jug.

most aren't harmful, but the ones that are often get passed by one human to another. we often aren't talking about human to human touch, but you touching a service that someone else touched and touching your face. to find out how dirty things are around us, we got in touch with a scientist. >> the handles in the bathroom tend to be dirty. >> they make kleenex and toilet paper. they brought along a device that measures the amount of contamination left behind on a surface. >> it's a molecule that is present in all living organisms. bacteria, yeast, mold. the presence of of atp on a surface indicates a significant level of contamination. the problem needs to be addressed. >> anything under 100 is considered relatively clean above 300, clean it immediately. >> pretty dirty. we can probably use some

disinif he can tant wipes to clean it. >> went up an escalator. swabbed the buttons on an elevator all to find out where the critters are capping out. >> the microwave can't be clean. >> that's the challenge. the bathrooms get a lot of attention because they're used frequently and people like to have a clean bathroom. but these microwaves don't tend to get very much focus during the day. >> after testing the bathrooms, the break room, the revolving door, the candy machine. >> every afternoon i get peanut m&ms. >> this is where the food is coming out. >> this is the moment of truth. >> yes, what else are we getting with our peanut m&ms. not good. it might be something that we'd like to disinfect once in a while. >> the two diaries places we discovered, a

keyboard that a lot of different people used. and our photographer's cell phone. >> whoa. where did you put that phone? >> i think we need to give you some sanitizer too. the doctor said she's not terribly surprised by the results. she said people tend to use their phones in places where they shouldn't and don't clean them. while that might be a wake-up call, i don't think i'm going to answer it if it rings in our cameraman's phone. gerri: flu cost americans big time. 150 million working days are lost to the flu. and that costs the economy $20 billion a year in lost productivity. and the threat from the flu extends far beyond the office. according to the cdc flu deaths total anywhere from 3,000 to 49,000 on an annual basis. and that is a bigger

expect than we expect from either ebola or the enterovirus. what is a bigger threat to americans, the flu or the enterovirus or ebola both of which we talked about at the top of the show? here's what some of you are tweeting. obviously the flu in terms of productivity and cost to the economy. the other two can be disastrous. here's rick. the flu because the sheer number of people although any age. although all are serious threats. we also have some of your emails this time involving the first lady's lunch program. andrew ray writes, michelle should stick to what she knows best. vacationing. and gordon writes what michelle obama and her diswroacts fail to realize is children when given their choice rarely will choose vegetable over grilled cheese. people will eat what they like or skip the

meal. lead a child to the table, but you can't make them eat what they don't like. gerri, i think you do a good job or i dvr and watch you later. keep up the great work. you soundly a smart woman women. we love hearing from you. go to gerriwillis.com. the biggest headaches of the holiday season last year. thousands of packages not making it to their destination for christmas. will that happen again? here are the consumer gauge, the numbers you need to know. look at that. the stock prices up. stay with us.

gerri: well, it's beginning to look like a lot like halloween so that must mean it's time to talk christmas shopping. americans are expected to spend at the highest rate in three years this holiday season. sales are expected to jump more than 4 percent to 600 and $17 billion, but holiday shoppers still want big, fat discounts. still, not everybody has quite the same rosy picture. pwc says holiday spending will fall from 735 a household to just 684. we'll keep you updated on that. speaking of holiday, the last holiday season countless christmas shoppers got the shaft. millions of last minute customers didn't get their package on time. so ups and fedex they have an interesting proposition. eric shipper is the ceo

of patriotic equity.com. welcome to the show. what do the shippers want. what are they saying? >> the shippers. well, the shippers what they are really looking for is not to be overloaded on the night of the 23rd and the 24th. they're trying to convince online retailers largely to look at doing discounts. look at getting people to buy a couple weeks earlier and also they're trying to take away this 23rd free shipping that is normally the standard in the industry. and what's interesting is retailers especially commerce retailers in most cases are saying no. we're not going to stop providing. gerri: so ups is demanding that retailers hold big sales in mid-december. stagger special offers and banish overnight shipping on december 23rd.

i'm sure a lot of retailers are turning up their noses and saying no we got to do what's best for us. >> that's what's happening. there are a few that are working with them like nordstrom's, but j.c. penney and other big retrailers say no. we're not going to lose that competitive capability. last year some of the biggest retailers were shipping up to 11:00 p.m. on the 23rd for free. gerri: wow. 2 million express packages do you to arrive on christmas last year did not arrive. tell us about last's disaster. >> it was bad. you know, you had almost the perfect storm, if you will. you had disastrous ready. you had a lot of pajama shoppers. you had a very come pressed schedule and cud people that didn't recognize, if you're going to promise the 23rd at 11:00 p.m. things could be missed and santa could have hiccups and that's what happened.

2 million people around the country didn't have santa delivering the kind of things that they wanted. so they really want to prevent this. retailers. but largely the shippers. they're going about it with a lot of capital investment and a lot of hiring of new jobs. gerri: i think we may have some video of one of these disaster scenes. i think it's with the pc. i believe we have it right, guys? yes? control room? there it is. take a look at this. imagine you ordered this pc. here it comes. we're just going to throw it over. that's how it gets delivered. isn't this just the kind of thing that consumers hate to see. >> well, consumers hate to see anything that's going to potentially make their christmas for their children or their loved ones interrupted. consumers can be smart. they can make sure they're purchasing before the 22nd. if they're going to risk it further in their

pajamas. they're smart to do it with companies like amazon who has actually invested in these soretation centers which by pass fedex and ups together. they deliver it themselves. very smart. not by drones this year, but perhaps in the future. gerri: eric, thank you. >> thank you, gerri. gerri: time now for a look at stories you're clicking on. twitter suing the fbi and the department of the justice in order to tell its users more about government surveillance. twitter believe it has a first amendment right to respond to our users concerns about government spying. the world's biggest smart phone maker is reporting shockingly low -- samsung it's quarterly profits are estimated to hit its lowest level in three years. its new galaxy model is not living up to the hype. the parent of cnn and

cbs is cutting nearly 1500 jobs 10 percent of its workforce. the cuts will affect 18 different scploaksz will come from various levels and units. it's not just international hackers we need to worry about. at&t, a rowing employee accessed their information. at&t says the employee no longer works for the company. it's offering free credit monitoring and has notified authorities. those are some of the hot stories right now on fox bist.com. back with my "2 cents more" and the answer to the question of the day: what is the biggest threat to americans? take a look at that. we'll be right back (d,fjdlj.ecl)

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dirty germ-filled places in the average office, and just as we start flu season. with the headlines many of you see are about enterovirus or ebola. which is the bigger threat to americans? we asked the question on gerriwillis.com. 27% of you said enterovirus. 48% said ebola and the flu just 29%. seems to be that the fall is packing a hard punch. news of a new jersey boy four years old died of enterovirus d-68. the first confirmed death of that mysterious virus is deeply concerning. and the headlines keep coming on ebola. put everything on perspective here. the truth is the common flu kills thousands every year. it's a far bigger threat to the young and the old and those with compromised immune systems. we all want our families healthy right. getting the flu shot, washing your hands are the way to

protect people you love from the flu. that's my "2 cents more." thank you for joining us, don't forget to dvr the show if you can't catch us live. "making money" with charles spain coming up right now. . charles: i'm charles payne, and you're watching "making money." very big news stories today. the market continues to grapple with direction and a catalyst while the headlines scream ebola and isis. the crisis of leadership. rich edson with d.c. >> the centers for disease control says the u.s. will tighten airport screenings to prevent those who have the disease from traveling from west africa. the white house will offer the details of increased screenings in the next couple of days. officials say the u.s. government is training african airport workers spotting ebola symptoms and take travelers' temperatures before they leave