blackberry stock ending up 29% on news at least through a rumor through reuters that samsung night be interested in acquiring it. david: this is big story for tomorrow as will the whole market. "the willis report" is next. gerri: hello, everybody, i'm gerri willis and this is the "willis report." the show where consumers are our business. stocks slammed on crude oil's collapse and worries over global growth. could the news delay a fed rate hike? >> i don't think the fed will be in any hurry at all maria. gerri: they're supposed to be a safe haven for investors, bonds but some retirees are shocked to see the fees they're paying. we'll investigate. irs warns of delays for tax refunds. we'll speak to the ceo of h&r block on the big development in tax season. chipolte suspends sales at a third of their restaurants. >> hundreds of chipolte showing this sign.

gerri: why did the piggies have to go? we'll have the latest. newest threat to security and privacy of your home. we'll show you what the criminals are after. on "the willis report" where consumers are our business. we begin tonight with around wag from the irs that your tax refund could be delayed and if you're looking for help from the irs, forget about it nobody will be there to pick up the phone. this is big about face for the irs which barely 24 hours ago was saying tax season was going just fine, thank you very much. with us the ceo of h&r block bill cobb. welcome to the show. it is terrific to have you here. thanks for being with us. >> thank you gerri. gerri: i will start with this comparison of the irs's website and what they're saying in internal emails. check this out. irs saying on website everything is hunky-dory, everything back

in 20 one days process your returns. warning taxpayers of increased scrutiny. on the job, then in an internal email they say something totally different. delays in refunds for some taxpayers. people who file paper tax returns will take even longer. don't try to call us because we're not picking up the phone. we'll have fewer fewer audit and collection cases. what do you make of this? why the disconnect and what do you think's going on there? >> gerri you set up a great commercial for us with 80,000 locations and people to help you they have been quite specific the word delay is across the board. definitely delayses in with call centers, et cetera. that is what i have to say we're here to help a lot of

taxpayers as we go through a complicated season. gerri: not entirely an h&r block ad. >> of course. >> why the one message to the public and another message internally? >> yeah, i'm not sure. obviously we're getting information as you are too. not like we're privy to that but i think what's happened is they're just trying to put out a lot of warnings, given complications that are happening with with the affordable care act now being administered by the irs through the tax code. gerri: you've been offering free advice on that score as i understand it. you guys are doing interesting public promotion, telling folks to come to get their money, their billion dollars or get that refund. let's talk about potential snafus for taxpayers. what do you think will be the biggest problems this year that taxpayers face? >> i think it starts with the affordable care act. obviously people are just now coming around to that the affordable care act is now going through the tax system.

so if you were in the exchanges, you're going to have to take what a lot of people thought was a subsidy but really was an advanced tax credit and reconcile that against your actual income. if you didn't have if you don't have insurance which is now the law of the land, you're going to be facing a tax penalty unless you can have an exemption. so, you know, there are 33 different exemptions that people like us can help you out with in figuring that out. gerri: okay. >> that is the first part. obviously the irs, you know pieces we just talked about are going to be another complication this tax season. gerri: from what i understand about half of folks estimated their income incorrectly on the obamacare tax forms. so there is going to be a lot happening with that this year. let's talk about what else we should be looking out for this year. i was telling people today you tell me if you agree, even if the irs is running late, even if they aren't up to snuff this year that doesn't mean you don't file as early as possible to get

your refund back as soon as possible. >> that is correct. because one of the things that you know, most tax returns now are filed electronically. all of our tax returns are filed electronically. so you do not want to come in, get that return signed by us in one of our offices and then certainly get that out, so you get into the queue and get your refund. gerri: anything else you guys are doing differently this year from last year? >> well we're now saying get your billions back because that, that's really what we deliver every year. no, we have actually this year, increased amount of training we did behind aca. we actually spent a lot more money unlike funding for irs. we now have over 10,000 bilingual tax pros. we have people we self-describe as aca specialists who have more than seven hours of training in that. we invested a lot because we know this will be confusing for consumers. gerri: we know eight out of 10 americans are expecting a refund but reality not good business practice, not good personal

finance practice to get a refund. you need to change withholding right? >> it is not only with holding but all of the credits. a lot of refund is due to various credit in the tax code. that is what gets complicated. it is not just with holding it is credit. you need preparers like us to find those. gerri: how much do you charge to prepare one of these things? >> we charge roughly in our offices about $200. it is less than that. if you want to do it yourself. we provide, we allow clients to decide how they want to do taxes either online through boxed software or in one of our offices. gerri: lots going on. will you come back when we get closer to tax season please? >> absolutely. if you have me back i will be there. gerri: thanks so much. >> thanks, gerri. gerri: staying with your personal finances. stocks hammered today after weaker than expected retail sales figures for december also causing concern a grim world bank forecast on global growth. all of this could put the fed's interest rate hike on hold for a while. here with us now heritage chief

economist steve moore. steve, good to see you. >> hi, gerri. gerri: i thought this was really interesting and particularly because we've had you on a lot lately talking about how strong the economy is. now retail sales for december come in and guess what? they were lower than november. a real shocker to the system. how do you explain that if the economy is as strong as you've been saying? >> well gerri i could have knocked me over with a feather when i saw that retail report because you could have expected retail sales to be strong in part because of gasoline prices were low. that would mean normally that people have more morn any to spend on other things. gerri: right. >> we're only speculating now because this is just one month's worth of data, a preliminary snapshot but it looks like what people did was take the savings from the money they're saving at pump and basically paying down some of their debt and putting money in the bank. in the long term that is not such a bad thing. gerri: hallelujah, that's what i said from a personal finance perspective, that's a great thing. >> look, i think there is

schizophrenia going on among investors. when you look at sort of the fundamentals of the u.s. economy, not global economy u.s. economy, they look to me to be strong. we have very low interest rates. we have inflation as tame as it has been in 40 years. we have gas prices falling. the jobs one positive thing is that we got really good job numbers. today they announced unemployment insurance claims were again down. the big problem i see is the break right now, gerri, quickly the rest of the world is a disaster! gerri: steve we live on planet earth. the rest of the world isn't doing so well. >> that's right. gerri: that is what the world bank economist had to say. global economy much larger than it used to be. a larger train being pulled by a single-engine. that is the american one. >> that's right. gerri: doesn't it always come down to us? come on. let's pat ourselves on the back here. >> that's right. this is still to this day a hub and spoke economist.

every other nation is a spoke and we're the hub of the world economy. in the past, gerri when we've been able to grow faster that propelled growth in other country. that is the big mystery whether that will happen now. whether they will drag us down or we'll drag them out of the pit. i think that is why there is so much anxiety out there of investors right now. gerri: i want to ask you about the fed, how are they going to receive the information about the global economy? will they delay raising rates? >> i've been in the camp they should start to slowly raise rates just as precautionary measure but you know when you see these falling prices of energy, when you see retail sales falling just doesn't appear to me that is likely to happen right now, at least not in the short term. there just isn't, if anything like at prices they're falling. we're very close to zero inflation right now. gerri: zero inflation and yield on 10-year is plunging. >> right. gerri: what does that tell you? what is happening with the yield curve here? >> it means people are extremely

risk-averse. remember in 2010 and 2011 we had negative real rates on 10-year treasury bills. we're not in that camp anymore. but when people buy 10-year treasury bills we're at 2.25? gerri: 1.8. >> 1.8. people are that risk-averse and buying bond less than 2% interest rates they're just very skiddish about investing in the market. i would say this, look at germany, look at france, look at china, look at japan i mean where else could the growth possibly come from? gerri: right. >> i would say this they all tried the keynesian stimulus approach. maybe we learn ad lesson here that keynesian economics doesn't work. gerri: we had a lot of it ourselves. before you go i want to show a picture our senior producer snapped on his own. what this is picture of a yield on cd offered by santander bank shot here in new york city on sixth avenue. it is not even a single percent.

tell me, what has gone on with the federal reserve has killed savers. if you're older and just trying to make it through retirement and relying on savings this has not been a good situation for the better part of seven years now. >> yeah, certainly has not. just can't make money in bond, just that simple. you just can't make any kind of return. gerri: steve these are like a very, you know individual investors, pokey safe. >> right. i was going to say, i'm old enough to remember back, i don't know if you're old enough to remember this gerri but in the late 1970s, remember you could get the lifetime cds at 12 13, 14% interest rates. gerri: my gosh. >> the world changed a lot in 30 years, hasn't it? gerri: wow. i was a mere child of course. >> of course you were. gerri: i do remember money market accounts yielding 5%. that wasn't that long ago. we've got to go. steve thanks for coming. >> i'm still bullish gerri. i think,.

gerri: still bullish. >> i still think the stock market will make a turn upward. gerri: we all want that to happen. we'll keep going. i love that. steve, thank you. >> see ya. gerri: we want to know what you think. here is our question tonight. is america propping up the rest of the world? log on to gerriwillis.com. vote on the right-hand side of the screen. i will share the results at the end of tonight's show. still a lot more to come this hour including security risks lurking in your smart home. what does the plunge in oil prices mean for consumers? how far can it go? we'll ask former gulf oil ceo joe petrowski. let us know what you think tweet me@gerri willis fbn. go to our website, gerriwillis.com. we'll be right back. ♪

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gerri: have oil prices hit bottom? oil on a slippery slope but settled up 5.6% today to 48.48. it is the biggest gain in 2 1/2 years, just below just

yesterday it plunged below $45 a barrel. opec isn't budging and oil drillers are getting slammed. the good news you could soon see gas at pump below two bucks a gallon. joining me former gulf oil ceo joe petrowski. welcome back to the show. good to see you. big turn around today in oil prices. why did that happen and do you think it is the start of a new trend? >> i do think it is the start of a new trend. we're bottoming out in oil. we've seen a tremendous amount of commercial activity where people are booking not just oil nearby but trying to buy two and three-year strips of oil prices especially in diesel. everybody looks at the spot price of oil but the deferred price in calendar 17, calendar 18 is five or six dollars price premium to today. if you're a big commercial trucking fleet and i won't

mention two trucking fleets for two year diesel 20-cent, to 30-cent premium to spot eventually we'll see the trend even in retail gasoline where consumers will be able to lock in these prices for three to four years which i think would be tremendous. determined oil prices mean more to the oil market just spot interest its don't affect the housing market. >> we're looking at. those numbers we traditionally look at but fascinating to hear what you say the insiders are looking at. sound like you say demand is perking along and actually ratcheting up at this point? >> yes. in fact the banks are facilitating a lot of this because the banks can actually perform a very useful role, a role that banks, were invented for before they got into speculation. and now that they're not speculating anymore, they can go back to their real business

which face sill tating to allow hedgers and drillers sell to have guaranteed markets and buyers to have guaranteed prices for two to three years. that's great for banks. >> it sound like you say we're seeing a bottom here we've seen the bottom in oil, it will head higher? >> yes. gerri: i want to talk about opec. i want to change the topic here a little bit because i think that for a certain generation of people out there opec was the enemy. face it those people controlled oil prices and we were really getting traction against that, with fracking going on in this country, all the entrepreneurs out there busting their butts to perform, this was really putting pressure, a fire under opec but are they fighting back intensely now? are they winning now? >> opec is totally irrelevant. even when they were in control they cheated on each other tremendously. gerri: yeah.

>> today they're not in control. we are the lowest cost producer in the world right now. gerri: who is in control? are we in control? >> we're in control. gerri: that's good to hear that. >> and natural gas drillers are in control. natural gas on a btu basis cheap, still cheaper than oil, significantly cheaper. we still have a lot of switching of trucks in december he is trucks over to natural gas which will continue. even at these prices. gerri: joe, i want to ask you before, before you go, because we are consumer show. we really care about the price of gas per gallon. what will happen with that? we see, you know, 2-dollar a gallon gas? where do we go? >> i think we'll average under $2 nationwide and we have very little chance of going up. i do want to say one other thing, as far as consumers we're starting to see a pickup in discretionary spending at the convenience store end of the

business and frankly when people are confused why retail sales were where they were i would like to point out, gasoline average household uses only about 50 gallons a month. but they use 200 gallons a month of heating oil, especially in the winter months. so i think where you will really see the consumers start to feel rich is as the heating bills come in for natural gas and oil and they are going to be much lower than they were. that's a significant, more of a significant boost to their wallets than either lower gasoline prices. i think there is a belief, though i think they're wrong that these are temporary low prices in gasoline. gerri: right. >> we'll have low petroleum prices for the foreseeable future. gerri: joe, thank you for coming on. it was a fascinating point, fascinating conversation. appreciate your time. >> my pleasure, thank you. gerri: later in the show, why chipolte is saying adios to pork on its menu.

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is it our insightful strategies that make edward jones one of the country's biggest financial services firms?

or 13,000 financial advisors who say thank you? it's why edward jones is the big company that doesn't act that way.

gerri: all right, small investors. listen up. if you buy a stock you know exactly what you paid right? stock quotes are everywhere and updated instantaneously. commission prices are everywhere too. online brokerages constantly advertise their commission. if you make a strayed trade at schwab pay 8.99 at their website. e-trade, $9.99. clear as bell. if you want to buy a bond watch

out. bond buyers routinely get hosed hosed in the markets. by that i mean taken to the cleaners. i'm not talking about treasurys. you can go to directly to treasury.gov buy those. stock mutual fund are different story. but if you're buying bond from your broker you may never know what you paid in commissions because it is not disclosed. commissions can vary big-time, the likelihood you're paying too much is high. now regulators getting in on the action. finra telling "the willis report" tonight they're gathering information in this dark corner of the market. joining me ed butowsky, managing partner and wealth management for chatwood wealth investment. ed, you know what i think. what do you think? >> gerri, that was absolutely fantastic. everything you said was spot on. this has been going on for many many years. what is starting to happen, let me kind of position this when you buy, anyone watching right now, when they buy let's say a municipal bond from a big firm that bond has already been

marked up two or three times because every firm has a different p&l. so there is an institutional level that sells it to retail desk the retail desk theoretically are actually selling it to individual broker. then the broker is marking it up to the client. so by the time the client gets it it costs a lot more money if it would if they went out in the open market and bought it. gerri: but you really can't do that. i mean as individual investor there is virtually no information for you. >> yeah. gerri: not only is your broker not giving information on the commission, how much you paid there is like no place you can go to google, say, what is the price of my bond like you san african say with intel shares? >> but there are things you can do of you say before the bond i want to markup is going to i and when you sell it, what is the mark down. gerri: come on ed, do they. >> they have to ask the question. they have to give the answer and

tell them to email to you so it is memorialized. gerri: that is smart. >> in addition because people not making money on commissions because people see those, when i talk to klein or prospect. my broker is fine and i buy an sell bond. let me take a look. here is another thing that the viewers can do which i think is great. the first statement that they get after a bond is bought, look to see if next to the bond value is parentheses annum per in it. that number is usually the amount of money that your financial advisor took for buying it. gerri: secret stuff, from the inside. >> there you go. gerri: got another question for you before you go. >> sure. gerri: this i think is really important. there are lots of fears in the bond market, if trims go up they're not going up now but treasury yield is in the toilet. if they go up and go up quickly then everyone will rush to the exits at same time and we'll have massive problems. how does what we're talking about right now, the mark-ups the commissions how does it feed

into that? would it make it worse? >> well i don't an if the mark-ups would because that has to do when you buy it and what you pay for it. gerri: right. >> your point is well-taken because there are some bond that are very illiquid. there are municipal bond, not as liquid and corporate bonds. i don't know if a rise in interest rates will affect. that your bond fund you need to be careful. keep maturities very short. don't buy anything longer than three years out, at all. the longer maturities the more money it will go down and quickly. keep short right now. gerri: great advise from ed. >> absolutely. gerri: we appreciate having you on. as we get out of this thing i want to mention investors paid $10.6 billion in muni bond markups since 2005. half it was way too much, that is what the experts say. >> absolutely.

gerri: a app that is being touted as new social network for finance. their ceo tells us why you need to log on coming up. we answer the question how do you do that? smart homes are all the rage can they compromise your family's privacy? how to protect yourself from your own home. ♪ coming up next. helps you be ready anytime the moment is right. cialis is also the only daily ed tablet approved to treat symptoms of bph like needing to go frequently. tell your doctor about all your medical conditions and medicines, and ask if your heart is healthy enough for sex. do not take cialis if you take nitrates for chest pain as it may cause an unsafe drop in blood pressure. do not drink alcohol in excess. side effects may include headache, upset stomach, delayed backache or muscle ache. to avoid long term injury, get medical help right away for an erection lasting more than four hours. if you have any sudden decrease or loss in hearing or vision or any allergic reactions like rash, hives swelling of the lips tongue or throat or difficulty breathing or swallowing, stop taking cialis and get medical

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gerri: welcome back to the willis report. in a moment, the new app that's making finance social. but it's time for a look at other stories in the news. wall street falling for a fourth straight day. worries about economic growth. and jpmorgan reporting a lower than expected profit. weighed on stocks. the dow was down as much as 349 points. tesla shares fell. following elon musk saying that the company wouldn't be profitable

until 2020. musk also said he expects tesla to sell a few vehicles by 2025. florida medical device company that has a hollywood connection. agents rated med deny care. was the basis for the character portrayed by actor jonah hill. miller coors is launching its first gluten-free beer president beer will only be available in portland and seattle while the company tests the market. those are some of the stories in the news tonight. back to small investors whether you're a novice investor or a professional, a new app claims to make high-level financial data available to the rest of us. developed by a former deutsche bank investor. it provides individual

investors access to the database that large bankers would use. here to explain careen. thank you for coming in. it good togood to have you here. tell me the info that i would have access to with your app. >> we have all the information that any of us would need for the financial markets and inside to help us make money as well. we have dow jones -- we have the financial times on there. (?) we have alliance you news. we add about 100,000 news stories every month. a database of over a million news stories. we're the only place in the world that can search all these news stories. gerri: it's not about having the stories every month it's about every second. that's what the traders are working on. how quickly do i get this information and how much are you charging me for it in the reason the elite investors have it is

because they can afford it. >> the news the research is up to the second. we have in terms of data 4 million instruments on the platform. 70,000 are realtime instruments. gerri: how much is it? >> we're the only place in the world that you can access realtime data for 1 cent. gerri: now, from what my producer told me, i pay for each report i get. >> between 99 cents and 4.99. it's not just about the affordaffordability. gerri: most of the analysts, you don't care what they say but there's the important ones. >> we've partnered with four research firms at the moment. research coverage of

16,000 companies around the world. gerri: it's in app purchases. and for you the selling point is access to realtime data. what kind of update do you have so far. what are you expecting? >> fantastic press in terms of what we're doing. we're on a mission to demockery ties information. we're getting great traction in the u.s. we have 30,000 downloads. a community growing every day. gerri: who do you think will buy this? at the end of the day, you'll be spending money, but you'll get access to things you otherwise might not. is it -- there are no day traders anymore. who are the people that will buy this? >> there's a surprising number of people who want to increasingly manage their own money. an interesting statistic i came across. 74% of people in america trust either themselves or no one at all to manage their money. gerri: they're all men.

>> 74%. the figure in the uk is 83%. we're in the age of empowerment. we want to take more control of our lives. gerri: we did a survey of people recently. do you trust your financial advisor? half said no. amazing. you're using a professional to help you, but you don't know if you trust them. there are downsides to managing your own money though. >> you don't have to manage your own money. whether they choose to manage it themselves or give it to an advisor, they're in charge of how they do things. we're reaching out to students. we've had great traction with, you know student -- students at the moment. we're trying to educate people about how to manage money for themselves. gerri: interesting. investor is the app. no -- >> insth. that's it. gerri: of course, you know it's

making your home smarter. that technology opens you up to security risks. how to protect your privacy inside your smart home. chris babel. this is a frafght fascinating. there can be downsides to smart homes. how big a window are we opening up when we use these smart devices in our homes? >> i think that's actually a pretty big window. a number of examples on that on both the privacy and security side. back in november, you saw the first website pop-up that was live streaming 8,000 video cameras they hacked into around the world. it was a simple hack. why? because consumers hadn't changed the default passwords. the hacker even said, i didn't hack the system. i just logged into it. so i think when it comes to things like these there are big risks.

consumers need to think hard about how they're deploying technologies in their home. gerri: a year or so ago, we showed video of someone who hacked into a baby monitor. and was scaring the heck of a baby. this can happen anywhere any time inside your house. what should people know? they should change the address. right? the password. what else should they be doing? >> i think there's two fronts. the the first you mentioned on the security side change the password. set the password. don't use the default password. on the privacy side, think about what data this device is collecting about you. how is it sharing it? think about a new fitness tracker that tells you how far you run, if it's default set to share to everyone, to just your friends or you. manage that security side and privacy side. you can have a great experience with these devices. gerri: what is the trajectory of

sales in this arena. when you get it in your house, you may not be excited. do you think it will really take over? do you think we'll all have smart homes? >> i think we're -- you know big technology changes oftentimes initially feel like a fad. we've been talking about the smart refrigerator for maybe a decade now. what you're seeing is mass adoption. we did a study back in december and asked 1,000 consumers whether they had a smart device. 35% of them had a smart device was not a smartphone. the biggest was a internet connected tv. 25% said they had one. they had found great benefits. surf different channels. watch netflix. what they don't oftentimes realize that tv is watching what they watch and trying to provide a better ad experience. which some people like

and others don't. you see other things like a massive deployment amongst power companies, amongst water companies to deploy these smart grid devices to show you how much water you're using. it can help you save money from the power bills that you have. it's also good from a society basis. gerri: the part that i don't like is that they give you the cheaper rates if you do your laundry in the middle of the night. who wants to do that? you say society upshot. i say down shot. it's been a pleasure talking to you. you're so informed on this topic. thank you for coming on the show. good stuff. right? still to come chipotle is pulling pork. is it a reasonable sound or hogwash? companies are adopting wellness or else.

are these programs even working? here's your consumer gauge with the numbers that matter to you. take a look at that. we'll be right back.

gerri: a quick update on the story we told you about earlier on fbn you may have been following, shares on blackberry popped 30% on a rioters report. blackberry released a statement. they're not in any talks with samsung. blackberry down after hours. take a look at that. back to obamacare. just because you're not on obamacare doesn't mean the law won't affect your bottom line. workers now getting penalized if they don't participate in their company's wellness programs which was advocated by the health care laws. paul howard a senior fellow at the manhattan institute. this is wellness or else, isn't it?

>> it is. under the law there is a cadillac tax starting in 2014. if you have a high-cost plan, there will be a 40% excise tax. companies are trying to get those costs down. (?) wellness plans they offer penalties if you don't lose weight, et cetera. gerri: a lot of people say they're not on a cadillac plan. but the reality is, it's being defined down. right? >> it also keeps creeping up. it takes affect in 2015. middle class plans will get hit by the tax because the costs go up year by year. gerri: it's magazine any -- originally they were using carrots. now sticks. we'll talk about in a minute. does it really work?

>> these wellness plans don't work. the time frame for people who may be obese or smoke, they may have an effect 20 or 30 years down the line. you'll be in a different company by then. wellness programs haven't been proven to save money. >> a stick would be saving $1,000 for (?) fill a health risk assessment. stop smoking. another thousand dollars here. thousands of dollars for premium for doing this. they're supposed to provide an alternative. if you can't get your cholesterol down, you're supposed to find a way to qualify for that. some people think these health risk assessments are very intrusive. gerri: let's look at real numbers. the fallout among big companies promoting

wellness programs. 66% for opting out. 25%. originally we thought these sticks would be used in the minority of situations. we only heard bay couple about a couple of companies using it. now more and more are using it. >> do these appear to save money? you want your employees to be productive and stay on the job? doing all those things can be done through carrots that get people to come to work. avoiding these sticks. gerri: workers must pay $500 more a year for premiums if they opt out of screenings. i know our viewers hate this idea. >> it feels they are poking around things that you can't control. these things may beyond your control. at the end of the day, you want to feel like you're coming to work with a purpose. not you're being penalized for things you can't control. gerri: people will take up smoking just so they can quit

and get the money. here at the willis report we're always looking out for you and your pets. which is why last week, we told you about petco removing all of its pet treats made in china from its shelves. we even had a vet on to give us advice. during the segment we talked about the difficulties some people have in figuring out where their pet treats are made. purina was flooded with calls. purina's bacon strips are made in america. we hope all pet food companies make their labeling clear to let you know exactly where their pet treats are being made. coming up with, why the mexican is concerned about how pigs are treated that they're pulling pork from their menu. say it ain't so. details after the break.

gerri: well, i have some bad news for you. if you're hankering for carn eat as, the mexican food chain has stopped serving pork after a routine inspection found a supplier violation. phil, welcome back. what was this big violation? what were they doing that was so bad? >> well, it's all about the humane rights of the hogs. and keep in mind that chipotle has a pr machine out there. if you remember their scarecrow anmatic video talking about how you are -- that video came under a lot of criticism for some of their practices. but whether it be them or any other restaurant chain their size, they're constantly sending out inspectors to make sure that these

people are really adhering to the strict standards they have. they said these hogs were stationed in crates. chipotle said no gestation crates. gerri: what's that? is that a box that a big lives in. >> no. basically what happens -- keep in mind that hogs, especially when they give birth hogs are huge animals. they actually roll over on the little piglets. very often they kill them. the reason the gestation crates were created so it holds the crates upright while the pigs are suckling. gerri: let's go back to chipotle. chipotle is a company that promotes food with integrity. they said it was an animal welfare decision. a lot of people out there may be rolling their eyes about this. what do you think the general reaction will be? a positive or negative for chipotle?

>> a positive. because it's chipotle and their pr machine is at work. only seven to 9% of their sales have anything to do with pork. chicken is still their number one item. this is a great way for chipotle to make items. and also both beef and pork are up 14% over a year ago. so they're under pressure as well when it comes to the price of pork to be able to not have to increase prices. so this is a pr dream come true for a company. >> especially for chipotle who is so incessant on doing this kind of thing. the differences between pigs raised this way and pigs that are conventionally raised the other way are stark. we won't comprise our standards. (?) they want these pigs to move around freely. i have to tell you what's interesting about what you said, it sounds like chipotle is doing more investigation of this than the federal government is, when it comes to our food.

true? >> absolutely. and, again keep in mind that the fda is looking for food safety issues. they're not looking for humane issues. the big question that a lot of people are saying: okay why just with pork? what about with beef? if you feel this way about the humane treatment, why not only be serving organic beef. the reality is, that would drive up their prices even more. gerri: well, unbelievable. i have to tell you. my heart isn't going out to the pork here. that's me. i'm a pork girl. thanks for coming on. we'll be right back.

gerri: as we told you earlier the world bank cutting its forecast for global growth this year in its report. the world bank warns on the rest of the world's reliance on the u.s. is the us propping up the rest of the world? 74% said, yes indeed we are. of course, we are. and that's it for tonight's willis report.

"making money" with charles payne is next. have a great night. and we'll see you right back here tomorrow. charles: i'm charles payne and you're watching making moan. money. do i have your attention now? wall street plunges. the dow down 340 points at one point. we closed only 186 points. the savior, crude oil? surging over $40 a barrel. this is one heck of a ride. let's go to nicole petallides on the floor of the new york stock exchange. big sell-off what are they talking about there? >> charles, the volatility. the volume. wow. this has been a busy, busy week on wall street. again, major volume again outpacing the one-month average. volatility