we have in this economy today. maria: you can see my exclusive interview with the vice president monday at 6:00 a.m. thanks for >> i'm bob massi. for 35 years, i've been practicing law and living in las vegas, ground zero for the american real-estate crisis. but it wasn't just vegas that was hit hard. lives were destroyed from coast to coast as the economy tanked. now, it's a different story. the american dream is back. and nowhere is that more clear than the grand canyon state of arizona. so we headed from the strip to the desert to show you how to explore the new landscape and live the american dream. i'm gonna help real people who are facing some major problems, explain the bold plans that are changing how americans live, and take you behind the gates of properties you have to see to believe.

at the end of the show, i'll give you critical tips you need to know in the massi memo because information is power. and the property man has got you covered. [ woman vocalizing ] thanks for joining us. i'm bob massi. lots of people like to show their homes. but sometimes, the best part of a property is what you don't see. at creative home engineering, the workshop is always busy. and what they make is truly unique. >> we build doors that don't look like doors, so that people can have spaces that people don't have to know about. >> hidden rooms, secret passageways and even trapdoors. >> looks like a secret passage. >> it all started when steve humble was a young mechanical engineer working for boeing and decided to build something for himself. >> i had this really big house. and there were extra rooms we weren't using. i had this idea that i could

convert one of these rooms into a secret room. >> he instantly knew he was onto something. >> i quit my job. i started building secret passageways for people. >> his biggest sales tool -- hollywood. >> the "batman" movies... the "james bond" movies... [ "james bond theme" plays ] all the spy thrillers, pretty much, have secret doors in them. there's a secret door in our entry that was modeled after one that i saw in the movie "the saint" with val kilmer. >> it's here. we ought to escape the secret police. in you go. >> it's got functional drawers. you can really use 'em. put your clothes in there. we have it set up with just a secret button. you hit the button. clients see those movies. they come to me. and they say, "hey. i want the 'indiana jones' rotating fireplace. can you make

that happen for me?" it makes my job so much easier because i know exactly what's in their head at that point. and i can make it happen. we do a lot of bookcases, more -- more bookcases than any other type. >> hand me that candle, will you? >> this is actually going to be part of a big wall unit. this is going to be the one section of it that opens as a secret door. >> of course, every secret room has an equally secret method of entry. >> we do 'em with fingerprint scanners in here. so you can just swipe your print. >> "greed." [ laughter ] >> and once installed, they are completely invisible. >> this client wanted something that had sort of an old world look. you just grab this book. it's wireless. uh, but you tilt it back like this. and you can see that the secret door unlocked. of course, the "panic room" from jodie foster is one that people see and say, "i must have that for my new villa."

for this secret door, the client wanted a secure way to access her closet so it could sort of double as a panic room. we decided to use this magnetic field sensor. so you just touch the magnet to the magic spot. and the secret door opens. and you can enter into the panic room/master closet. >> any space, no matter how large or small, is a potential hidden passageway. >> you'd be surprised at how many little areas, nooks and niches people have in their houses that are just perfect for concealing a secret space. this house was built with some dead space underneath the stairs. there's this little secret button right there. push that button. and this door opens up. and you can just come through this little entryway into the secret space. >> there's even a way to put secret space on a different level from the main space. >> we motorized the staircase so that you can access

the secret room easily, as i will do right now. so you can see, this secret room was designed to be, like, a panic room. but the homeowner has now converted it into a fun playroom for her kids. >> some clients want entire floors of their house to be hidden, like the man who ordered this trapdoor, currently under construction. >> it goes in the floor. and when the client hits their magic button, this whole huge platform, which is gonna be clad in hardwood flooring, it's all gonna open up like this. and it's gonna reveal the presence of the staircase that goes down to the level beneath. and when we first started, there was more fun theater entrances and cigar rooms and stuff. and now, we're doing a lot of executive protection for secure homes all over the world. so you pull back on the "harry potter" book. this door actually has some ballistic material in here. there's a layer of kevlar and then stainless steel.

so, if somebody was on the outside trying to fire in, that you'd be protected. there's a hidden camera on the front that you didn't see because it's about the size of the head of a pin. we do secret doors for people who have a whole underground shelter for the zombie apocalypse. people are -- are ready for it. and we're happy to help them get prepared. we keep doing new and innovative projects. people call me all the time. and they say, "hey. this is my crazy idea. have you ever done this before?" and i'll be like, "not yet. but let's do it." [ spy music plays ] >> when "the property man" continues, a property that is taking desert living to a whole new level. i'll bring you inside this home built into boulders that are millions of years old. [ woman vocalizing ] capital one and hotels.com are giving venture cardholders 10 miles on every dollar they spend at thousands of hotels. brrrr! i have the chills.

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♪ >> if new construction

is not your thing, i may have found the house for you. technically, this house was built millions of years ago when giant boulders formed a circle in the desert north of scottsdale, arizona. >> this is the upper sonoran desert. and if you go 1,000 years, use your imagination. there were ancient peoples, natives, camped all around this rock. and it turns out that they used this as kind of a solar observatory. >> the early 1980s, the land was purchased and listed for sale. >> and a couple in the northwest part of the country saw a little ad in the paper years ago, back in the late '70s. and it said, "who will buy my beautiful pile of rocks?" and they thought, "well, that's kind of intriguing." and they jumped on a plane. and they came down here. and they basically fell in love with the peace and the quiet and the views. and they decided to make an offer on it. they were originally going to build a house in front of the rocks. so they hired a noted new mexico architect named charles johnson. and he took a look at the pile of rocks. and he said, "you're making a huge mistake.

there's no house i could design. that would take away from these incredible rocks." he said, "let's see if we can build a house in the rocks." >> and the boulder house was born. [ flute plays folk song ] >> square footage used to be stated as 8,500 square feet. but it's really about 4,500 square feet, and you know why? because the standard definition of finding square footage is you measure the outside walls. and -- and when you measure the outside walls of boulders that are 9 feet thick, you get a skewed number. so it's more -- it's more, like, about 4,500 square feet. >> i asked realtor preston westmorland to show us around. >> we used to call it the "oh, my god house" because people invariably would come in and look around. and they couldn't believe what they were looking at. and they go, "oh, my god!" you know? >> the boulders almost seamlessly blend into a modern southwestern-style home. >> this is the most amazing sight people have when they come into this -- this large great room. and you've got a huge monolith of boulders, about 95 feet long and maybe 25 feet high. you can kind of get the idea

of how they hermetically sealed the entire property with glass scribe to the rocks. this large rock here, while it's very stable, they wanted to make sure it wouldn't move. and they've got flying buttresses with steel and concrete to support the bottom of it. you're looking at the big viga poles, part of the southwest architecture, which is the only form of architecture indigenous to the united states. and this massive wall of precambrian rocks with an interesting slit right here. and the people who built the house discovered that on the equinox, a beam of light would shoot all the way across the home and hit the wall on the other side. and it would come across this rock right here. and if you look very carefully, there's a spiral that was chiseled in centuries and centuries ago. >> it was just one piece of evidence from the native americans, who had used the boulders as a home for thousands of years prior. >> they could tell the seasons by how the shadows were playing

through various holes and cracks in the rock. and they actually chiseled a bunch of petroglyphs into the exterior of the walls. and that put it on the national register of historic places. this is one of the largest exposed rocks in the home. it goes all the way through the wall into the bedroom. and it forms an overhang. if you can look down here, you'll see carbon black on the bottom of the rock where they had fires for centuries and centuries. that's been carbon-dated over 1,000 years old. now, this is actually part of a working fireplace. but the -- the builders of the house had their fire over here so they would protect that carbon black for historical purposes. the path to the master suite is a real exciting one. they wanted a feeling of going in a cave to go upstairs to the master suite. and it was very exciting to do. as you take a look at these dramatic granite walls, about 60 percent of the entire home is covered with natural rock walls. and you gotta watch your step

because they didn't want to destroy a lot of the rocks. so you're walking just on the -- on the natural bedrock. and they wanted a really neat inviting entrance. and it's almost like you're spelunking -- you're going in a cave. so this is just the most unusual entrance to a master suite i think anybody's ever seen. and then you have a -- kind of a whimsical door that goes to an upstairs balcony for the master. there wasn't room for a whole fireplace. so they have half of a fireplace morphing out of the rock. the property that the boulder house is on goes to the whisper rock golf course. and we're near the old carefree studios, where kenny rogers filmed the movie "the gambler" at an old west ghost town that was across the -- the hill. three bedrooms and a number of different air-conditioning zones. it's very comfortable inside. some places, you just don't want to sleepwalk, you know? [ laughs ] and one of the guest bathrooms, they had an artwork made of a sink that looks like

it's carved out of rock, almost like a "flintstones" sink with rock knobs. here, you can see the outside of that slit in the rock that -- that makes the equinox beam. and i think, again, the amazing engineering and being able to cut glass and seal it into the rock to seal up the house. and then below, there's a cave right here. this cave actually goes up -- right up to the house. >> when the original owner moved out, they sold it to a native american tribe. this home is owned now by the fort mcdowell yavapai nation. the price tag -- $4.2 million. >> this house, it took about 50 million years to build. but it's -- it's pretty solid. >> coming up, i'll try to help a couple stuck in a time-share nightmare. [ woman vocalizing ]

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♪ >> i received an e-mail from a retired couple named don and irene. they've owned time-share since 1984 and have generally been very happy. but a few years ago, their time-share company went under and was taken over by diamond resorts international. >> we learned that the unit that we had, we would be given 4,200 points for. >> did they explain to you, don, what those points meant? >> uh, no. >> you know, different time-shares work different ways. and with some, you get points instead of weeks. so you don't have to stay for exactly one week. shorter stays cost less points. and longer stays cost more points. >> our value was $8 per point. but the points had never sold

for $8 from -- in the last several years. they're around $2 to $3. >> over time, they say, their week became worth less and less points. while it seemed as every vacation they wanted to take, well, it cost more and more points. >> they give you the impression that you just have to call up and say, "i'd like this one here." and they say, "okay. fine." and it's not like that whatsoever. >> twice, they were told availability would improve if they bought more points. and twice, they did. but it didn't. the salespeople are very good at what they do. and some presentations end up being very high pressure. >> they say, "we can give this to you at a bargain price. this is today only, $3.25 a point." >> mm. >> but you have to buy a certain number. that's in the thousands. >> i said, "my husband is 77 years old. we're more interested in long-term care plans than vacation points." >> she said, "why, i have people in their 90s come down here

and enjoy our property." >> did you feel trapped? >> oh, yes. you can -- >> oh, very trapped. >> we -- >> some people would look at this and say, "well, why didn't you just get up and walk away?" >> yes. that's what you should do, is you should get up and walk away. >> while they liked their time-share and enjoyed using it, they were constantly hounded to purchase more points and upgrade into more expensive plans. >> we got robo-called once or twice a day. >> so literally, from when you checked in -- >> from two weeks before you check in. >> before you check in -- >> two weeks before -- >> and then you get there -- >> when you get there -- >> it's a constant, continuing -- >> and then -- yeah. >> sales pitch. >> and while you're there. >> after you leave -- >> all right. >> you get robo-called at home. >> done and irene looked forward to relaxing vacations. but each time they used their time-share, they spent their time dodging sales pitches meant to pressure them, again, into buying more points. >> they say, "now, it's not a sales presentation. it's a group presentation so you can get to know other owners." >> "owner's update," they call it. when we showed up, we were greeted by a commission saleslady. after the presentation,

she came and got us. and we were tortured, basically, for two or three hours by three salespeople. we should know better, but this was, like, the fourth time we fell for it. >> and there's a clause in the contract that says, "anything that was presented to you orally" -- >> is not admissible. >> "is not admissible." >> and remember, time-shares are for life. once you sign up, it's very tough to get out. >> "diamond has a hardship department." well, recently, we met with the time-share attorney. and he said all time-share companies tell him, "hardship is not a legal defense." >> total disclosure, we're not saying all time-shares are bad. we're just saying -- >> oh, no. we're really not that unhappy with diamond. but my concern is if we have a hardship, to be -- have to go through the kind of struggles that i hear about, and then to not be able to sell on the secondary market, that, i think -- >> you're concerned you could get stuck with it, essentially.

>> yes. >> what would you tell people who get approached to buy a time-share? you should not make any hasty decisions. >> i've said it 100 times. do your homework. that can be tough when you're sitting in a room with a salesperson who wants you to sign up right then and there. people are busy. they're on vacation. by the time they look at it, five days, seven days is gone. >> it's a vicious circle. >> well, one of the sales lines is that, "think of your time-share as a secondary home," a second home. and i say, "if i had a second home that i couldn't sell, i'd never buy the second home." now we reached out to diamond resorts now we reached out to diamond resorts and they provided this statement

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♪ >> welcome back. i'm bob massi, the property man. and it's time now for the massi memo. earlier, we met with don and irene, who love their time-share, other than the fact that they're constantly being upsold and harassed to buying more points. they also say that the points they have can't seem to get them the vacation they want to take. so what's the resort's answer? "buy more points." high-pressure sales pitches are a common complaint when it comes to time-shares. time-shares are for life! once you sign up, it's very, very tough to get out of the contract. so do not be pressured into signing anything on the spot. always ask about

the cooling-off period. when it comes to selling your time-share, it's often very hard to tell the scammers from the legit companies. take your time and investigate any company that you're thinking of working with. many companies want to charge you money to list your time-share for sale on their website. when that happens, nothing happens. only deal with a licensed real-estate broker. you can go to licensedtimeshareresalebrokers .org to find one. many people love their time-shares, like don and irene. they get years of enjoyment out of them. i don't want anyone to think that i'm saying time-shares are bad. just be sure that you know what you're getting yourself into and that you might not be able to get out of it in the future. that's all the time we have for today. be sure to send me your property stories, questions, or pictures of your property bloopers. send them to propertyman@foxnews.com. and don't forget to check out our facebook and twitter.

there's also plenty more information and videos on our website, foxnews.com/propertyman. i'll see you next week. [ woman vocalizing ] >> an underwater strange inheritance. >> we've had this in the family since 1899. >> their world's an oyster. >> do you want to try and shuck >> i would. it's all about the shuck. >> but their biz is belly-up. >> they pretty much said this oyster-planting business is over. >> they want to revive it. >> a couple drinks make anything sound good. >> so, will they sink... >> we looked at our debt for the first time, like, "whoa. it's, like, $350,000". >> ...or float? >> okay, here we go. come to mama. ♪ [ door creaks ] [ wind howls ] [ thunder rumbles ] [ bird caws ] ♪