things as -- [inaudible] big fan of amazon. [closing bell rings] liz: i remember when you couldn't buy cars on ebay. now you can. maybe amazon is going there as well. jeff, great to have you. thank you so much. that is the closing bell. lots of red on the screen. i will let "after the bell" take it because we've got earnings and much more news on stimulus. connell: accelerating the losses in the final hour of trade we saw stocks falling and reversing earlier gains. president trump is speaking to supporters in prescott, arizona. i'm connell mcshane reporting from the state of arizona. welcome to "after the bell." moments ago the president told reporters before he started making remarks before the rally, he does not think nancy pelosi will agree to a deal before the election. that already hurt stocks. major averages closed pretty low on the dow. technology leading the decline, nasdaq down more than 1 1/2 in

the red. for the fifth trading day in a row. that is the longest losing streak for the nasdaq in more than a year. the president is holding his first arizona rally of the day. first of two. mr. trump heads to the tucson area after he wraps up in prescott. i'm speaking to voters on the ground in maricopa county, talking to them about issues that matter to them. a lot of coming up in arizona. first with fox business team coverage. jackie deangelis with news in new york. beginning with blake burman in the the white house. blake. reporter: father one of those phone calls with nancy pelosi speaker of the house and treasury secretary steve mnuchin was supposed to begin an hour or so ago. they're not trying to hash out the top dollar figure but all the language underneath it. for example over the weekend of the speaker of the house wrote to her democratic colleagues the language white house changed or white house negotiating team changed related to testing simply didn't cut it.

this is what she wrote, instead of recognizing a need for a strategic plan they changed words including shall to may, requirement to recommendation and strategic plan to strategy. now moments ago as the president was landing in arizona he cost doubt over the possibility that potentially, just maybe, there might be a deal before the election. watch. president trump: nancy pelosi at this moment does not want to do anything that is going to affect the election and i think it will affect the election negatively for her. we'll see what happens but there are talks going on as we speak. reporter: before the president left he held a phone call today with his campaign staff to go over the last 15 days or so of the race. connell, what you are about to listen to is audio from that phone call. the president to his staff in which he absolutely trashes dr. anthony fauci. at one point calling fauci a disaster and much more. president trump: people are

tired of hearing fauci and all these idiots, these people, these people, that have gotten it wrong. fauci is a nice guy. he has been here for 500 years. he called everyone of them wrong. reporter: going to be a big week, connell. debate coming up in a few days. that sound bite could be something features prominently down the homestretch. the president is with you right now. arizona a couple different stops there today. connell. connell: trying to keep that state red. blake, thank you. dan henninger with us, "wall street journal." fox news contributor. dan, let's hit stimulus. maybe we'll get into that phone call blake mentionedo the president and his staff. what is going on with the back and forth. president said go big, i will go bigger with the democrats. you heard a short time ago, no, pelosi is not willing to get this done. what is happening, do you think? >> well i think what is about actually relates to the phone call and the remarks about anthony fauci, it is about coronavirus. joe biden is running against

trump on two things. one trump's personality. two, his handling of the coronavirus virus. and so i think the president and his numbers aren't good on handling the coronavirus probably would like to see this stimulus bill passed so he would say he committed upwards of two trillion dollars on coronavirus-related spending. up fortunately it doesn't look like nancy pelosi is particularly interested in coronavirus per se. she has a lot of other cats and dogs she wants to get into the bill, made pretty clear by blake burman's reporting just there. she is down to objecting over may and shall. so i think nancy pelosi is probably saying to herself, she is in a good position. she has got the president, treasury secretary begging her for a deal. if she get as deal for two trillion dollars it will divide senate republicans. i think it is probably looking pretty good from where she is standing right now. connell: that is interesting. obviously that is the case. she knows that and knows the hand she is playing.

you're right about the president and the virus being potentially achilles' heel for him. we've been seeing all the states we travel around to, where if someone brings up the economy, you know, most of the time they are a trump supporter, found out here in arizona. it is republican leaning. a lot of people like the pre-covid economy, if you know that and the president wouldn't you double down on the economy and maybe stay away from comments like tony fauci is a disaster those type of things if you know the coronavirus is your weak link? what do you think of that? >> yeah. i would definitely not even in the shower say i think tony fauci is a disaster if i were donald trump. i mean you know something like that is going to get out. i think the economy is a very big issue but related to the coronavirus, connell, it is looking more and more what is top most in people's minds is their concerned about their own futures and that certainly is related to the coronavirus.

there have been layoffs. there have been furloughs. people are worried about where they're going to stand economically next year but on that point, yes, the president has a very strong argument to make based on the economy that his policies produced running up till the coronavirus hit us in march. and the biden argument that donald trump is somehow wholly responsible for all the events since the coronavirus hit including all of the deaths, including the downturned economy i suspect is something most americans don't completely credit. that is joe biden's argument and the president in that debate is going to have to come up with a counterargument. yes, the economy should be at the top of the list of arguments. connell: what i found was the most interesting comments by the president in listening to the entire call with the staff earlier today, we'll see if he turns out right about this, if he is right about it, talking

about his positioning now in the race. he said something to the effect, listen if you asked me a couple weeks ago, i wouldn't have told you this. i may have been losing then but i'm winning now. he is trying to build up the idea that he has momentum, that he can keep the red states like arizona and florida red. it is still a very difficult path to 270. to me, from listening to him, sounds like even the president knows pennsylvania is the one he needs, 20 electoral votes, that will be very interesting. what do you think? >> yeah i think that's right. but i think the president has a basis for believing that he has got a shot at states like pennsylvania and north carolina. what is becoming clear as people focus and they always do, towards the end of these big presidential elections is that joe biden is essentially asking the american people to vote for him wholly because he is not donald trump. i watched his town hall the other nights and when he is asked direct questions about his

policies on taxes or on the climate he never give as direct answer and if the president is able to bring that out in the debate this week, that joe biden just will not level with the american people about what his presidency is going to consist of, i think it can create enough doubt in the minds of voters in those swing states about whether or not they want to really take that leap of faith with joe biden or stick with the president they know for better or worse. connell: might want to bring up that "wall street journal" piece you guys put out just yesterday on biden-nomics as well. we'll watch the debate thursday night, dan, always great to see you. dan henninger leading us of. the president still speaking in prescott, arizona. a race for a cure. 2states seeing a 10% increase in new covid-19 cases. the latest on the virus from a number of different angles is coming up around the hour. a real pioneer on remote

learning. we'll talk to the president of the university of phoenix about that school's safe path forward. maybe what they can teach traditional colleges. more here on the arizona. the impact on the ground. what suburban voters are saying is impacting their vote. stick around. >> i think there are both pros and cons. trump, economy more for him as holistic goal from. from a social standpoint i like of biden's views. i'm really conflicted in that area. ♪ when i was in high school, this was the theater i came to quite often. the support we've had over the last few months has been amazing. it's not just a work environment.

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connell: we talked about president trump being here in the state of arizona. what he seems to be doing trying to make sure the rural voters who are see being key to him winning the state again. he skipped the phoenix metro area. we took time to speak to suburban voters in gilbert, near maricopa county. we talked about the president's problem in the suburbs. we found out he has plenty of

support in the republican leaning state if the focus remains on the economy. >> i like his platform. i still with donald trump he will help us, just bring back our economy, keep our freedoms. i feel like he is an honest guy. >> voting for trump. connell: voting for trump. tell me why. >> i would have to say, i actually was a liberal. i'm from illinois. after i've seen the way that democrats have run their states into the ground, i'm just not happy with what they have done. >> i feel that he is does what he says he is going to do. he has accomplished a lot in the time that he has been president. i feel like he is going to continue to make this country a great place. >> the reason said i will probably vote for trump is because as a person i don't necessarily like his personality and, but like i said i don't feel like he has done a bad job but i just, i don't like the

person but i respect what he has done as the commander-in-chief. connell: you're going to stick to issues, policies? >> yes. i think that is how voting should be. connell: know the polls show arizona is very close this year. as a matter of fact, joe biden still has a slight lead in the average of the polls. if you look at history, dwight eisenhower won arizona in 1952. since then the republican candidates won every single presidential election here with the exception of 1996 when bill clinton won over bob dole. jan brewer knows a thing or two about winning elections in the state. the former governor of arizona. thanks for coming on. for years as you know democrats have said we'll flip arizona, we'll flip arizona. we'll turn it blue. in presidential politics it hardly ever happens. what is your level of concern that in a changing state, in the middle of a global pandemic this might be finally the year? >> well, we're always concerned with the growth that the state

has taken on so many peopling out-of-state into arizona, that the demographics somewhat changed. ed good thing that people do understand and respect what president trump has been able to do. he made a lot of promises when he was on the campaign trail and he has delivered. when they look to decide in the end who they will vote for, are they going to vote for the economy, reduction in taxes? are they going to vote for the future of their kids and their grandkids? are they going to vote to protect the first and second amendment? are they going to vote for protect the unborn? if they do, they will vote for those kinds of things, that vote goes to trump. i don't know what the people are voting for if they vote for biden. connell: well, most of them that we spoke to at least if they were voting for biden would probably bring up the president and his response to coronavirus whereas the trump supporters to your point did talk about the economy and i think it is why you could make the argument

wouldn't be a swing state if it wasn't for the virus but what about that is maybe hurting the president here, for example in maricopa county? >> well i think the majority of people understand just how serious the covid-19 virus is. we all take it seriously. i think that he has implied and and has spoken to the people at the rallies wherever he goes, they hand out masks. they give sanitizers. you need to wash your sands and you need to be guarded but we have as americans we have a responsibility to do what we feel is the right thing to do. we don't need government telling us exactly what to do every day, every minute. i take it very seriously and because of my age and because of my health. i do what i think is the right thing. i think most americans would do that. so i think it is kind of a bum rap sometimes, you know, he came down with it, his staff and when they have, meetings they wear masks. they wash their hands.

they understand the seriousness of it. connell: tell me how you win the state, governor in 2020. the president out in prescott, arizona. seems like today his strategy, i got a lot of support in rural areas of the state. i got to make sure the people show up, even some that didn't vote for me last time around. on this trip he is not coming to maricopa county. you know the state very well. everybody says the about arizona that is where you need to win, that is where the majority of the votes are. what do you make of the strategy how you win arizona? >> i think it is real important, this is his fifth trip back here during this cycle. he has really paid a lot of attention and it is grassroots politicking. he is going up, he is in prescott. he is going down to tucson. he is talking to those people straight up about what he is going to do and what he has accomplished. that makes a difference. bidens you know, where does he see of him? we don't see hide nor hair.

biden is hiding. president trump is out there working it will deliver the vote from arizona. connell: funny, talking about, right, from wilmington, delaware, about biden today in just a moment you bring that up. that report is coming up in a moment. final question, governor, and we just came from florida. we did a bunch of stories how the president was supposedly losing support there, the polls showed it from senior citizens. one of the things came out from president trump, his advisors says he is doing better with older voters here in arizona. they have seen a 19% increase in their last poll. that seems like another key to victory. what would you say about the older voters in the state? >> i think the older voters are overwhelmingly will get out there and vote for trump because they understand what he has been able to accomplish and they're concerned about their health care. they're concerned about medicare. they're concerned about their safety. they will do what is right. they will vote on principle and on policy. they're not voting for biden because they're not going to

vote for somebody that wants to defund the police, open borders, you know, socialism, it is basically what we're up against, is socialism that will not fly with older voters. connell: governor jan brewer. >> we will have sweet victory. connell: with us today, the president continues in prescott, arizona. hopes he will have another victory in the state. thank you. we'll economic in on the biden campaign. first a "fox business alert." earnings are in. this was the big one "after the bell." ibm third quarter results. jackie deangelis in newsroom with those numbers. what do we see, jackie. reporter: the stock trading lower, connell. let me give you numbers. $2.58 per share. spot on estimates. revenue came in slightly overestimates. compare that with last year, ibm definitely struggled a little bit because of the coronavirus. nothing like we've seen with other industries. two things i want to point out,

global tech services that the is largest segment for the company. 6 1/2 billion dollars. everyone looks at the cloud numbers. that is where they compete with microsoft and amazon for example. six billion in cloud revenues. that is up 19% which is pretty stunning. final point what people will be looking through as they dig through the release and get on the conference call, the spinoff of the infrastructure and services business. the company is trying to restructure things to try to be more competitive. ibm is really one of those companies that reinvented itself, connell. investors want to see what that will look like. connell: yep. not much movement. stock down about a dollar after the bell. jackie, thank you. staying put we move to the other side of things with democratic presidential candidate joe biden and mr. biden is staying in wilmington, delaware today while his running mate, senator kamala harris making a pitch to voters in the battle ground state of florida. peter doocy covering the biden campaign live from wilmington with the latest hey, peter.

reporter: connell, good afternoon, cameras caught a glimpse of joe biden this afternoon while he was heading into a theater in wilmington, he went behind closed doors to tape a a "60 minutes" interview that air air on sundays. he has no public devents. he is expected to stay here until thursday's debate in nashville. kamala harris is returning to the campaign trail after staying low after a few days when a staffer got covid. >> one in five floridians said they can't pay the rent in november. how we dot here. he did amazing job at the town hall. did y'all watch that? right? it was a true exercise in

contrasts. reporter: over the weekend the biden campaign issued statements on his behalf about trump's trip to arizona and trump's trip to michigan and trump's trip to nevada. they still haven't released any sort of statement raised by questions raised on files on a laptop reporting belonging to hunter biden. joe biden was dismissive after the cbs reporter asked joe biden for a response to the. in north carolina, it never came up. the most memorable sound bite was about ice cream. >> [inaudible]. >> got one vanilla, one chocolate. i wanted to get what we called black and white. but we've move, with it. reporter: and president trump on a conference call with reporters said earlier today that he thinks there is a "wall street journal report coming out in the next 48, to hours to damaging to joe biden. while biden was coming out theater what is the scandal

you're involved in. no answer. he is back home. it for the day. connell? connell: a lot of anticipation about that journal story, whatever it may be. peter, thank you. peter doocy in delaware. here is an interesting note on the economy. air travel crossing a major milestone. the tsa screened more than a million passengers across the country on sunday. that is the highest number of travelers since march 17th. the agency added the weekly volume of screenings highest since the pandemic. number of flyers overall still well below pre-pandemic levels. but we have a flight to snowy minnesota after the show today. as far as we know it is supposed to be full or very close to full. we'll match up with the numbers. we'll be back here in arizona. ♪

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♪. connell: "fox business alert." we have found out the speaker of the house nancy pelosi and steve mnuchin, the treasury secretary did speak on the phone. we're told that phone call this afternoon lasted for 53 minutes, 53 minutes. spokesman for the speaker says the two of them continue to narrow their differences. they will talk again tomorrow and he added that the speaker continues to hope by the end of the day tomorrow there will indeed be some clarity whether a stimulus bill can be passed before the election. the president said he didn't think she wanted to get it done before then. meanwhile the u.s. approaching a new peak. reporting 70,000 new coronavirus cases. the highest since july. 27 states are seeing new spike in cases. edward lawrence live in washington. reporter: connell, if you look into that, the seven day rolling average shows spikes in percent

increases for coronavirus. compared with the week before, the top five states are run by democrats. some have the most strict lockdowns, others not quite as. the percent increase 62% increase, to a 42% increase in coronavirus cases, talking about washington state, connecticut, new mexico, illinois and michigan. the bottom of the list, those seeing largest percent decrease in case is four of the five run by democrats, oregon, california, wisconsin, hawaii, vermont on that list. on vaccines, pfizer expects this week to get enough to data to know whether the vaccine is viable. the company believes that it will submit for emergency authorization use the third week of november. moderna says it will have the data to submit for vaccine approval on november 25th or after. these are the first two of the vaccine makers both novavax and astrazeneca believe their vaccines will come this year. the speed becoming a political

debate especially with new york governor andrew cuomo saying he will not trust a vaccine announcement from the administration and just will have his own doctors review the data. the white house calls this dangerous. >> this is highly irresponsible comments to make. we made the same point after senator harris also kind of alluded to the anti-vaxer comments in a debate with the vice president. the vaccine that comes to market will be both safe and effective and will go through an independent review board. reporter: on distribution the vaccine will follow a phased list. senior administration official tells me today, 64 cdc jurisdictions submitted distribution plans, they are being reviewed by the health and human services to see what states need. i'm told the distribution will be made available next month available for delivery vaccine. the vaccine will be delivered in cold storage containers with everything needed for the vaccination. back to you, connell.

connell: edward lawrence from washington. in the final stretch of the campaign, president trump focusing on his economic policies. his handling of two key issues could be forming the political terrain in arizona. we speak with the president of one university that ththat's been doing remote learning for years and democrats, appear more confident about their chances in the arizona senate race than eeven are in the race for the white house. the former astronaut mark kelly opened up a lead on republican senator martha mcsally. one note about the race. it's a special election. that means kelly could be seated as early as november 30th if he wins, another incentive for republicans to confirm judge amy coney barrett as soon as they possibly can. we'll be back here in arizona. could've used that before i hired my interior decorator.

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♪. connell: back now with the voters in arizona, this indeed is a republican-leaning state. we reported that president trump seems to have a good chance keeping it red if the economy is the focus for voters. as we were speaking to people in maricopa county, what when he found the president has challenges if the conversation moves to other issues like race and his response to the coronavirus. >> i'm vote forge joe biden and kamala harris. racially and economically i mean, right now the country is such a racial divide and i think that our president now is not doing his best job at taking one

responsibility for the things that he says. >> based on what they can provide not only for african-americans but people of the lower class as well. -- situation we're seeing in the country as of today. connell: joe biden about the virus, how it was handled has that impacted your vote? >> i think it impacted my vote a little bit. i feel like the way trump kind of went about it was kind of, didn't give us a good example here as a nation. i think biden can handle it a little better, little bit more safety going around? connell: all right. that is the biden side, again very close here according to the polls. just a slight lead for joe biden f i were to ask you what business comes to mind when i say arizona, would you say u-haul? you probably should. it is one of the biggest in the state, founded just after world war ii. still run as a family business by the ceo shawn. he has family still involved,

one in high school at the company's technical center in tempe, we started our conversation about the impact of covid-19. >> people want to move because they have a need. something has changed in their lives. they will help a loved one. they are going to a new job. they're relocating out of a urban area into a less dense area. all these things are going on n our business it is interesting because we depend on incoming customers to supply the inventory for outgoing customers. what this done, ran us out of equipment more or less in the northeast and the entire west coast as people gravitate towards the southeast and towards the center of the country. connell: goes without saying in any big company you did take a hit at the beginning of the pandemic, right? >> yeah. connell: what is the progress been as you work your way through? >> the first couple months were a little rough. we handled the storm. our customers responded. america wanted to move. we have a contact list renting

option for renting trucks. we have a option u-box, we deliver a container, you load it. we pick it up. don't have to deal with anybody. the last couple months we returned pretty strong, trying to support america getting back to where it needs to be. connell: talk about the company a little bit. our viewers will find it interesting. two sons. you are in high school? yes. connell: it's a family business but i can tell you covering business news for 20 plus years, this is the first story believe it or not that i have done on u-haul in terms of, especially from an investor perspective. you have a parent company that is publicly-traded but you keep a low profile. i assume that is on purpose. can you talk, joe a little bit about that, whether that might change at some point? >> we very much speak with actions, not with words. treat the customer right. the customer in capitalism decides who succeeds. not wall street, not the finance

people, the customer. we try to have a long-term perspective and go beyond quarter to quarter. in fact beyond year to year. most of our initiatives take three to 10 years to really reach where the finance people are going to really like it. so we always have an initiative brewing. hopefully it grows and becomes a good product line. connell: you set it up the sons have a competition, maybe beat out your brothers take over the company? >> i plan to knock them both down. i've been working at a center on 84th and hayden for a long time. at pandemic, right at the beginning we had to jump up quality of cleaning to make the customer feel confident in what we're providing them. when they're confident we can be confident to rent them out. we can increase rentals. that is exactly what happens. connell: sounds like you have a pretty good grasp of the country at a young age. we are here covering business also the political climate in arizona and we've been traveling around the country. what would you say maybe you start, sam, on this, where the country is?

you deal with lot of people in terms of attitude, comeback, resurgence. what do you think in terms of where people are right now? >> i've been lucky to travel with joe. joe travels most weeks. i have seen a nice slice of opinions across the country. i see people who want to get back to work. i see people who want, who understand that part of their freedom in this country is the freedom of mobility. u-haul, that is what we do. that is what we're good at. that is the role we play in america. so that is the job we're trying to do. i see an america that isn't afraid. that wants their freedoms back. i think we can give it to them. connell: policy, how that connects to that, joe, say about it in terms of political policy and your business? >> clearly the president is very pro-american, very pro-business, and that has helped us. of course as we came into this pandemic with the low unemployment and everything, it was an exciting time for me. my whole business life i had never seen this we were having

to compete for unskilled labor, which meant wages were rising. this was a positive thing. i was very excited. i think we can get back there. we went to, we went, incurred a lot of expense to keep our team intact through all think, you didn't cut many jobs? >> we still have 95% of the people we started with and we intend to keep the team together. when the country comes back we want to be on the ball ready to help. connell: a final thing on that note, the question is, if the president does not win re-election what is the impact on your business? either one want to take that? >> i will take it. i think on our business that ths a good question. business in general what i'm more concerned about. u-haul will persevere i have no doubt about that. america will persevere but i think in terms of business in general we need trump to get reelected, that is the long and short of it. connell: agreement across the board. >> if trump does not get elected it will hurt my heart. whether it hurts u-haul, there

may be so much activity maybe we'll make money on it. but it will hurt the country. it will hurt business in general, and that hurts everybody who is wage earner,. connell: joe schoen and his sons, an interesting conversation in arizona. taking cell service out of this world. nassda and nokia are joining forces to launch the first cellular network on the moon. four g network will be ready for moonwalkers late 2022. so astronauts make calls, direct data, remote control robots, whatever they do up there. that's coming. stick around. ♪ ♪

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♪. connell: in the 2020 election, they're choosing mail in option in record numbers this year. here in arizona, 88% voted by mail in this year's primary. voters in wisconsin have challenges particular to their state. hillary vaughn is there with the details. hillary. reporter: connell, the supreme court will decide in a few days whether or not ballots that arrived here in wisconsin after election day should be counted. we talked to voters here in waukesha, wisconsin, how they feel about that. their feelings are a little mixed? >> some people don't want to risk their lives right now. so i guess, everybody is, be

able to vote -- >> i don't think they should extend it. i think people have had more than enough time to get out and mail in that ballot or walk it in or however and if you haven't, well, you snooze lose. reporter: in the spring democrats filed seven lawsuits to make changes to voting rules during the primaries. the democratic party says republicans were to blame for that. the state republican party tells me they're prepared for whatever democrats try to do in the next two weeks but election officials are worried about any last minute lawsuits coming through. >> i think the thing that worries me the most is of course changes like we saw earlier this year when changes do happen, it is always a challenge to communicate changes to voters and to local election officials so everybody knows their role. reporter: early in-person voting starts tomorrow in wisconsin but

election officials are trying to figure out how to solve their poll worker shortage. one idea they have, connell, bringing in the national guard as backup. connell? connell: wow. a lot to watch there, hillary vaughn in swing state wisconsin. like hillary, we spent a lot of time on the road in swing states in the final three months leading up to the election. we can tell you that undecided voters have been tougher and tougher to find. so with that we introduce you to tyler, who is a local tattoo artist here in the state of arizona. he told me never before. that is about to change. he felt in the past his vote didn't matter, but now he knows it does. with a couple weeks before the election, tyler told me hasn't yet decided whether he is for president trump or former president biden? >> i'm seeing who can make it better for everybody here. seeing who can do the best job possible. with everything going on in the media, it is hard to make a decision. connell: if the election were today, this afternoon, what

would you do? >> it is hard to choose, man. i don't know. i don't know. i don't know. i'm a first-time voter. this is my first time voting. connell: why is that? >> everyone tells me it is a pretty important time this time. i got kids. i want them to have a good future for them. i'm still outweighing my stuff, you know what i mean? connell: what types of things are you thinking about? what is important to you? >> basically family. i'm pretty big on the american way of life. you know what i mean. i want to make sure, you know, everything is constitutional and everything is supposed to stay the way it is supposed to be. i want to think long and hard about this stuff before -- it's a big decision. it is our president of the united states. connell: one of the few, tyler says, he is still undecided. all right we have a lot more to do here. we have one school that was really ahead of the game, university of phoenix. they have been doing remote learning there for years and years. next the president will join us of that university, sharing advice for colleges who are

forced to make the switch and go remote. we'll be right back ♪ ♪ smooth driving pays off with allstate, the safer you drive the more you save you never been in better hands allstate click or call for a quote today tums ver(bell rings)la stick you never been in better hands allstate when heartburn hits fight back fast... ...with tums chewy bites... beat heartburn fast tums chewy bites

this was the theater i came to quite often. the support we've had over the last few months has been amazing. it's not just a work environment. everyone here is family. if you are ready to open your heart and your home, check us out. we thought for sure that we were done. and this town said: not today. ♪ and other money managers don't understand why. because our way works great for us! but not for your clients. that's why we're a fiduciary, obligated to put clients first. so, what do you provide? cookie cutter portfolios? nope. we tailor portfolios to our client's needs. but you do sell investments that earn you high commissions, right? we don't have those. so, what's in it for you? our fees are structured so we do better when you do better. at fisher investments we're clearly different.

connell: all right. bringing the classroom to wherever you are. university of phoenix has been doing it forever, one of the pioneers in remote learning for higher education. in fact, they've been offering college degree programs online there since 1989. the pandemic forcing many traditional schools to follow that path, so what about some lessons learned? peter cohen joins us, university of phoenix president. and i was trying to figure out what remote learning looked like in 1989 -- [laughter] was that take home a worksheet in the mail? what was that like? >> almost. this was pre-aol, so you sent home the floppy disks, and you would work on your computer at home and send the information back in. it preceded what we think of today as the wide internet availability.

connell: right. that's funny, wow. the old floppy disk. what are the lessons learned? now everybody's doing it, every traditional school's trying to figure out how to do remote learning, and you've got to be able to sit back and i say, well, that's about right, no, i don't think so. what are the dos and don'ts, if you will? >> there's certainly no one single answer for all universities, but we've been honing our experience for 30 years, and some of the things we understand about what it takes to support a student online. we have a very robust, for example, technology infrastructure with more than 700 different technology applications that support these students. and then we have a number of people who support them both using video, tech, chat and e-mail. so we have both live people support, academic counselors, enrollment advisers, faculty members, etc., and then we have a tech support team that works 20 hours a day, 7 days a week to

support our student because as you know, the internet doesn't work perfectly at all times. it takes a significant infrastructure to really support students going online. and the academic portion is just a small part of the total need. when you think about a student, for example, having to work at their kitchen table, maybe their kids are sitting next to them, having to go to school at the kitchen table, there's a lot of stress the involved with students learning online today that wasn't around just a year ago. so having this structure that helps support those students academically, emotionally, technologically, financially are all things that you have to think about when you move to an online learning environment. it's not just the faculty e going on line. connell: what's the outlook for your business, peter? is it more and more positive because there's more of this to do in the future, or did it suddenly get more competitive because everybody's in the business, and what does that do to you from the perspective ott

not being, quote-unquote, the only game in town. >> sure. there are many schools, obviously, that have gone online. many of them will go back offline as soon as they can because the experience, if you had to ramp up very quickly, wasn't particularly attractive to students. in fact, about 80% of students who are going to a school are saying the experience isn't what they were expecting. i suspect we will have more competition in the future, and competition is great. it raises everybody's game. for us, this has been a stable period of time. we have about the same number of students enrolling this fall as we had last fall, so we haven't seen a significant impact on our university. but next year i'm sure we'll have more competition that'll be better prepared and, in fact, we'll have to continue to increase our quality, our effectiveness, our affordability in order to compete in that marketplace, and we're perfectly prepared to do so because i think about that -- connell: yeah, because one of -- go ahead. one of the debates about the

future is how much of what we're going through now is temporary versus permanent, and i was curious on where you stand on that today. >> yeah. there's no question in my mind that the dam is broken. we've been talking about the potential for 30 years, and now both k-12 and higher ed are online, and now that they've experienced this, they'll get better at it. so i think we'll see more online going forward than we did in the past, but it won't be going from 0-100%, it'll probably increase the market size somewhere in the 10-20% range of people who will continue to enhance that modality to stay on more than they were in the past. so what becomes important, connell, is differentiating ourselves in the future. and one of the things that we know we're really good at is helping people advancing their career or get into a new career. is so our focus going forward will be how do we continue to provide more career services for our students to continue to separate us from the rest of the

universits. connell: makes a lot of sense. peter cohen, university of phoenix. thank you. thank you for joining us, i'm congress mcshane reporting from carefree, arizona. pretty cool, right? see you wednesday on the road. "lou dobbs tonight" starts right now. ♪ ♪ lou: good evening, everybody. president trump in full campaign mode. he continues to crisscross the country, holding seven rallies now in as many days from california to the east coast. just two weeks ago he was leaving walter reed hospital after recovering from the china a virus. president trump is spreading his america first agenda and highlighting the corruption of joe and hunter biden. the president has been hammering biden for corruption as exposed in the new post reports about the e-mails discovered on hunter e biden's l