>> fantastic. >> if you would like more information about mission bbq? >> google mission bbq.com. >> highlights of her visit back to "the view." >> tomorrow. >> after the show show is next. bill: we have a very busy morning for you. the country will stop and remember the day that changed everything. the dedication of the national september 11 memorial museum in lower manhattan opens today. president obama joins those to honor those killed. the pictures we are seeing from lower manhattan are stunning. live coverage as soon as that begins. it will be a big day on tap hill. the veterans affairs chief eric

shinseki. he's on the hot seat. he will address allegations of a coverup at veterans hospital and secret lists and destruction of records to cover it all up. stunning emails showing that irs targeting scandal was directed out of washington and not cincinnati. these revelations contradict entirely the claims made by the woman at the center of it all and that could spell even more trouble from lois lerner. where this goes we'll find out. i'm bill hemmer. how you doing? >> i'm jewely banderas in for martha maccallum. it reveals repeated efforts from top democratic senator carl

levin to scrutinize specific groups because of their politics. bill: the emails, make, what do they tell us about where it started and where it led? >> you will recall blaine, cincinnati was the administration's narrative. emails from former irs officials on july, 2010pas wrote, could you please let cindy, a director in cincinnati and sharon, what senior manager in los angeles know how we have been handling tea party operations the last few months. these led ted cruz to say quote the administration has lost all credibility to investigate this since they have trusted the investigation to be led by a major democratic donor.

a special prosecutor with real independence should be appointed immediately. cruz has seen enough. bill: what about democratic senator karl levin. what is his office saying about those? >> reporter: the retiring democratic senator from mitch has written a series of letters during the late stages of the 2012 campaign about 12 grimes wants investigated for political activity. on expenditures, october 17 the irs responds. october 23 levin wrote to express dissatisfaction of the irs handling of 501c4 organizations. he was dissatisfied with liberal and conservative groups and maintained the irs was not enforcing the law either way in

terms of political activity. >> reporter: do you remember back on super bowl sunday when bill o'reilly sat down with president obama and asked about the irs scandal? >> there were bone headed decisions. >> reporter: no mass corruption? >> not even a smidgen of corruption. >> reporter: we'll talk with one of the attorneys represented by the irs. one of the darkest moments in our country's history. a live look at lower manhattan and the spectacular view. four minutes past the hour. leaders arriving for the dedication ceremony of the national september 11 memorial museum. the victim's families, the first responders all joined. just moment ago we saw bill

clinton arrive. what exactly is planned to happen at 10:00 a.m. >> reporter: the ceremony is intended to remind the world not just of the acts of terrorism but the acts of compassion and heroism and kindness that followed. we'll hear from victim's family members and survivor and we'll hear from elected officials as well including president obama and michael bloomberg and mayor rudy giuliani who was in office at the time and guided the city through some horrible and trying months. the mayor spent a couple hours in the museum yesterday. he told me how important he think it is that people visit the museum. >> i believe islamic extremist terrorists would like to come and attack here again. these people know that.

and they know they are protected by the best police department in the world. they know the odd of each one of them is small and this resiliency is part of fighting terrorism. >> reporter: the mayor said he had some tough moments inside that museum. they built an early exit so people can get out before they are done touring the museum. >> you got a sneak peek, what did you think? >> reporter: it's very compelling. the memorial plaza.ilt mostly 2 and a half acres of space. a fire truck and ambulance damaged during the 9/11 attacks. one room houses the last column which was the last beam pulled from the site.

there are burned papers and photos and video and voices much survivors and stories of heroism. that's a big part of the museum. the stories that have been told and what followed that act of heroism and the way this country and city rallied together in the months and weeks after 9/11. bill: president obama is there, the governor andrew cuomo and rudy giuliani who was in office on that day. we forget about the size of these towers. now when you go into the memorial and go below the street level, that's where the museum is. it stretches from the north tower to the south tower. it's mammoth inside. it will stuff everyone who goes

down. >> reporter: there were two massive building, now it's one massive space. bill: back to the hill. we are awaiting a hearing on the veterans affairs scandal. eric shinseki testifies. the scandal has explode. no one is sure how it will end or how it will be corrected. the first senator who called for shinseki's resignation. good morning to you. what do you need to know today? >> when we finish this conversation i'm headed to the world war ii memorial to meet an honor flight. i want to know the sacrifice and service of these world war ii veterans i'm meeting with at their memorial, is the veterans

department going to treat them in a way that am worthy of their sacrifice and service. talking with national vote rans and these national stories that break with problems almost of day at a new facility across the country. bill: from what i read, shinseki won't say much because there is an internal investigation underway. will that satisfy you? >> absolutely not. i'm not impressed that there is another internal investigation the secretary announced. one would think a scandal breaking, what you would want in an investigation. unfortunately there have been dozens of investigations pointing to serious problems in the timeliness and quality of care our veterans received and the real issue is the department of veterans affairs have been unable or unwilling to improve the circumstance. i'm not impressed by the fact

there will be one more examination. what i am going to see how are you going to lead the department of veterans affairs that changes the bureaucracy and the nature of this place so our veterans are cared for in a quality way. bill: you believe we only scratched the surface? >> i believe. we have such difficulties today taking care of our servicemen and women. we know the population is only going to increase as individual retire from their service in afghanistan and iraq. we know we have a significant aging population of world war ii veterans with more challenges. if we can't care for the veterans population today. how are we going to care for the one that's coming. the one that increases on a daily basis. bill: phoenix weather colorado, which, is there one worse than others that we don't know about

yet? >> i don't know whether there is worse but i have no doubt -- in talking -- since i called for the secretary's resignation veteran have been contacting me, our office with additional stories they or their families experienced. i have no doubt that there is more to come. particularly now that the media, the press is interested in this story, i would guess there is lots of headlines yet to be told. >> reporter: every moran, thank you for your time. sir, thank you. we are watching. 10:00, 50 minute from now. appreciate it. >> reporter: a new look on the benghazi investigation. why a majority of american say they want answers. bill: the radio legend casey kasem has been found. why this family has serious concerns about his health and his future today.

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>> reporter: weekly jobless claims falling to their lowest level in 7 years. 290,000 people filing for unemployment benefits. experts say take the numbers with a grain of salt. the real numbers are around 11%. bill: a new poll on benghazi

shows people don't think the president is coming clean. you have got that poll that came out late yesterday and this one, did obama, the president, knowingly lie about benghazi to help his reelection campaign. a clear majority 51% believe that is the case with a yes answer. put those two together and what do you have? >> reporter: you see a pattern in terms of did the obama administration mislead the american public on benghazi. the majority of the public feel he did. if you think back to a quinnipiac poll the american people felt he mislead the public. later you had 46%, and now 54%.

increasingly the american public feels they don't have enough information and the obama administration wasn't forthcoming on all the events and they potentially misled and misconstrued that narrative to convey that story to the american public. bill: you have got a select committee look at this. when asked whether they approve or disapprove of a special committee. 67 per se yes, they are good with that. that's 2/3. >> reporter: that shows this isn't as partisan as some democrats have been suggesting. that republicans are using this as a political issue. that doesn't mean they think republicans are wrong to be investigating it. bill: they are saying they want the truth. they want to know what happened and they want to know what happened in the aftermath. >> reporter: they feel that

they don't have a lot of answers. and maybe people do look at the republicans and say they are all up for reelect this year so maybe this does benefit them. just because something may be politically beneficial doesn't mightn't the wrong route to take. what this poll suggests is that the american public does want this to be investigated and they feel like they don't have all the facts. that's significant and that contradicts the narrative we have had from the obama administration that this is a waste of time. bill: susan rice was asked about this and whether there is more to be unexoferred'. this is intrigue. watch here and listen. >> dang if i know. honestly, the administration produced, i think 25,000 pages of document and 25,000

individual documents. and supported, participated in, contributed to the investigations in seven different committees. we have had an accountability review board by a distinguished group of outsiders. house and senate committees pronounced on this repeatedly. so it's hard to imagine what further will come of yet another committee. bill: what further will come of another committee. that will be the select committee. is she right? >> i don't think so. over 50% of americans say there is more information we need to know. if you have 52% or 54 per seeing we want to know more. i think you can make a good argument lawmakers would be doing a disservice by not

further investigating when the majority of people are asking that they do keep looking at it. bill: allison barber from washington. wheel we'll talk again soon. >> a missing radio legend is found. bill: remembering the awful day that changed everything. we are awaiting the dedication ceremony for the september 11 memorial and museum. >> i walked out very affected by it. of course it reminded me of many of the things i lived through and it has some of my memorabilia there and it got me to focus on some of the memories i have going back to that day. ds

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julie: we received confirmation that radio legend casey kasem has been found in washington state. this family expressing grave concerns for his health. they say they will do everything they to be bring him back home. what is his condition? >> reporter: this is part of an ongoing dispute between casey kasem and his kid. he was located outside of seattle not long after a judge gave his daughter temporary authorities. kasem and his wife were visiting friend at a private residence.

he's under medical supervision, he's taking his prescriptions, but he's ill but not in distress. what's odd is wednesday his daughter was still saying on facebook and twitter, we are doing everything to find him long after they had. julie: what many the back story on kasem? >> reporter: for many americans he's a legend. he counted down america's top 40 songs. he's worth $80 million. in 2007 the judge gave his daughter medical conservatorship. his wife challenges had saying they did irreparable harm. kasem can no longer walk and has lost' of his ability to speak. >> reporter: i'm sure there are lots of families watching

and living the same thing when our parents become older and there is a stepmother involved. they have been married for 30 years, so this isn't a new woman who walked into the picture. >> reporter: friend and family -- friends say that he really does like seeing his kids. it's a fight over visitation. bill: he's not in great health. you wonder if it's a question of money in the end. is there a problem for hillary clinton. a brand-new poll on benghazi. what americans are saying how she handled the attack as bill clinton talks about her health. julie: wildfires putting thousands of homes at risk as residents fear they could losering.

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a wind tunnel of flames. take a look at that amazing picture. thick black smoke darkening the skies in the suburb of san diego. thousands of people ordered to leave their homes. >> right across the street the big black plumes of smoke seem to come out of nowhere. >> our neighbors had been into our house. they were carrying our dogs and rescued our animal. >> i say i hope i see it when i come back. julie: what's going on right now? >> reporter: we are in north san diego county where the san marcos fire burned throughout the night. it forced thousands to evacuate. it burned 3 homes and there is zero percent containment.

they burned,000 acres. in carlsbad the fire raced uphillside. firefighters brought in air support but in some cases it wasn't enough. we spoke to one homeowner who lost everything. >> we were check on it and we found it caught fire. it's a loss and i'm very upset and i can't -- what can i do? >> reporter: san diego county schools are closed today. several colleges are closed. one was supposed to have a graduation and the government declared a state of emergency for california. julie: you feel for those people. you leave your home and don't know what you will find when you come back. what started these fires? any idea? >> reporter: that's a question

a lot of people are asking. yesterday was a red flag warning day. high temperatures and perfect for wildfires. investigators are telling us they are treating this as arson. they are going to treat it like that until they can prove otherwise. in all of his years he said he has never seen so many fires break out in the one small area like he did yesterday. he find it highly questionable and tomorrow is supposed to be another red flag warning day. they said they will do everything they can to protect these communities. bill: new fox polling shows half the nation believes hillary clinton has something to hide on benghazi. 50 per se they is trying to deceive on the terror attack and 40% say she has been honest.

remember karl rove on our program earlier this week talked about her having a significant health event. doug schoen, former advisor to bill clinton and monica crowley, both fox news contributors. ladies first on the question about whether she deceived the country. what does that 50% number tell you? >> this is bad news for hillary. she is the future. she is the one running and the president is not. half of the american people believe she has been less and forthright and less than truthful on benghazi which is a serious issue to most americans. she'll have to explain that whether it's in this memoir or the course of the campaign. the reason it's particularly damaging to her is it fits into a broader narrative about bill and hillary clinton. in the original clinton years

they had a reputation for being less than truthful. if that reinforced the redisposition of voters that she is deceitful what they would like to see in their next president, this will be damaging to her indeed. bill: how does hillary clinton make that 50 per number go lower? >> i think we heard yesterday from president clinton how they will go about doing it. he said as soon as the questions about benghazi were raised. she appointed a review board. she lip amendmented the recommendations before she left the secretary of state. she'll answer them in the book and she'll answer themmen the campaign trail. a 50-40 split at this point after a terrible tragedy like benghazi is not the most serious problem in the world.

bill: you think that's a hole she can dig out of. >> i do. bill clinton on that. >> first they said she faked her concussion. and now they say she is a digging for a part on the walking dead. she work outer week. she is strong. she is doing great. as far as i can tell she is in better shape than i am. she certainly seems to have more stamina. >> bill clinton is a huge advantage for hillary is she decide to run because he's out there doing a lot of the political block for her. he can go out and make these kind of joke and take the issue off the table or try to dismiss it. but questions about her health are legitimate. if these questions were okay for ronald reagan fan bob dole and

john mccain they are certainly okay for them. i don't want to hear any accusations about ageism or sex civil. she wants to run for the highest office in the land and she should be held to the same standard. rich lowry in "national review" it will be an issue. "washington post" the same thing. her age and health are certain to be talked about. >> i'm certain as the president began to address yesterday, they will be addressed. i will say one thing. before she it announced in a private forum to ray questions with language that is less than ideal about what's happened to her is not the way i think our politic should be conducted. i know mr. roach clarified his remarks. but i think we are a better people than that. certainly she does have to address those issues, she'll. but i don't think we need that now. >> will she provide a full canning of that 30-day period?

>> i think she'll have to. bill: how' detail? >> let many leave that to her and her doctors and wait until she announced. but i think it's perfectly legitimate questions and it's up to her to respond in a way she thick is appropriate and for the american people and the media to judge. >> reporter: john mccain put out all of his record, all the skin cancer and blue out those issues. obama had been a smoker. he was claiming i don't smoke anymore. he didn't put out so much about his previous smoking habit. it's a question of whether the press will press her for these questions and i'm kept cam about that. julie: an unlikely hero saving the day in california.

a 4-year-old boy with autism playing with his driveway gets attacked by a dog. see that there? but then his cat comes to the rescue, lunging itself at the dog and chasing it off. his parents describe the astonishing turn of events. >> i was there and he was shaking him. before i could get there my cat clobbered him. she saved the day. >> she comes back and checks and jeremy then stand between him and the dog, where the dog ran off. i have never seen a cat do that. >> reporter: jeremy needs some stitches on his leg but the family knows it could have been a lot worse. a lot of people talk badly about cats. they don't get the credit they deserve.

bill: new fallout from the elevator seen around the world. beyonce's sister attacking jay z. the hotel made it first statement. and the hotel is taking action. julie: a new email shows the irs targeting of conservatives was directed from washington, not a rogue office in cincinnati. what does this mean for the president's claims there wasn't a smidgen of conspiracy. >> they say, hey, dude, 2-year-old story, it's old news. only about 80% of your part b medical expenses. the rest is up to you. so consider an aarp medicare supplement insurance plan, insured by unitedhealthcare insurance company. like all standardized medicare supplement insurance plans,

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[ male announcer ] that's how we run, and nothing runs like a deere. visit your dealer or johndeere.com/1family. bill: the surveillance video that sent shock waves across the internet. now the employee behind the individual voice out of a job.

the standard hotel says it identified and fired the person who record and leaked that footage. >> reporter: new developments in the irs scandal. the targeting scandal we are talking about for years. emails that show ordered for additional scrutiny of conservatives came from washington. the revelation drawing sharp criticism of the obama administration. >> the administration claimed they had nothing to do with the election or nothing to do with targeting the administration. the be on the lookout, here is who you target says these are groups where you can find statement in the case file that are critical of how the country is being run. that's the definition of the president's opposition. these are the people that you target. this is a major abuse of power.

they cover it up for two years and now they say, hey, dude, 2-year-old story so it's old news. let's see in the mainstream media will treat it as old news or what it really is, new news of misleading in the america and covering it up. julie: new news and we are going to cover it. a new fox news poll find 44 per believe the irs targeting of conservative groups is very serious. how angry does this make you? >> it makes you very angry. we have entered this stage the last 8 monthsth of this scandal when it came public in may of last year when we had to face the democrats who first feigned outrage. and now it's as if we are making up this story even though we keep getting evidence that shows

how deep this went. we have members of congress telling the irs go after these groups. another senator, karl levin came out. emails came out this week in the same judicial watch release. the irs was very responsive. they feigned outrage. they want to act upset then telling us we are crazy for thinking it's a scandal and filing a lawsuit. julie: this was all political. it was over two elect cycles, 2010, 2012, some of them are the same emails released to congress but without redakss. remember how certain the president was that there wasn't a smidgen of corruption and fox was responsible?

can we trust the white house? >> what we found out is what we already suspected. there were eachs out when she called the tea party very dangerous. but the new email that came out today, this email she is already trying to cover themselves. the irs washington office for putting the tea party on the be on the lookout list. , the bolo list. and of course the on the way a tea party group, you were small government, you were opposed to the current administration and they said they were heightened scrutiny because they could have an impact. what does that mean? they could have an impact so now they have to be treated differently? if this was really going on for everybody involved in any political activity certainly we would see some liberal groups. we don't see any of those. it puts to rest the white house

talking points. enough is enough. i don't know how much more information we need. julie: the most revealing letter from steven miller. he send senator levin a 1-page email what irs policies could be used to evaluate conservative groups. and levin picked which groups should be subject to additional scrutiny. should we get an explanation after apparently stemming this problem and pinning it on bone heads in cincinnati? >> the president could say i got this information, it was obviously wrong. i never thought we would see the smoking gun email with the president's name on it saying do this or some document. but obviously there were more people involved. julie: will we ever know? >> there are people -- our

lawsuit is moving forward. we get to depositions. there are people who testified that it does look like their testimony, people like carter hall, an irs lawyer, their testimony wasn't accurate. julie: jordan sekulow, thank you very much. bill: holding the department of veterans affairs to account. we are await ago hearing in the senate on the allegations of delays in medical care for america's heros that may have cost many lives and allegations the va was cooking the books to cough this up. we'll cover that live for you this morning here on america's newsroom. >> it's unforgivable and unforgettable. unforgivable for the va to verde klein someone and thrown them to the curb. i could have got' better care if

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bill: the head of the veterans affairs getting ready to testify before a senate panel about officials who kept awaitingness that likely cost many lives our veterans. retired general jack keane, four star general, former vice chief of the army and fox news analyst. las vegas we find you and see you today. you know shinseki. what do we need to know about this man. >> he provided 40 years of service in the army.

he's a veteran and wears a prosthesis as a result of wounds received in the vietnam war. so he's sensitive to the healthcare needs our veterans having been handicapped most of his life to a certain degree. all that said we have a good leader here. he's a man of honor. i think the issue here for general shinseki. he knows the majority of people in the va work hard every day and provide quality and responsive healthcare but this is a very serious issue and i know he wants to get to the bottom of it and hold people accountable and fix the problem. i think as he gets into it if he find out his policies in the some way are causing the problem and he contributed to it, he would accept responsibility and walk away. bill: they say money is not the problem. and you have a huge organization here. according to your numbers.

158 hospitals. 300,000 employees serving million veterans. that's as big as it gets in the u.s. the question becomes how do we fix it? and do we have the people there who can do that job? >> i think the fact that the secretary has reached out to the white house tells you something. that he thinks that this problem may have some scale to it. i don't know for sure because i obviously haven't spoken to him. based on what we know already. what hundreds of thousands of delayed claims with people not receiving responsive healthcare and having phoney record to cover that up. it may be time for a comprehensive review of the va in terms of its capability, its organization and culture and determine is this organization, can it meet the need our veterans in the 21st century and the immediate healthcare

situation in the long term? i think that comprehensive review is something we have got to do. i don't believe a white house staffer could do anything like that on that scale. >> whether it's phoenix or coloradoer to which, these allegations from down right offensive. we'll see general shinseki in a matter of moment and we'll see how many answers we get. >> we are just minutes away from the start of an emotional dedication ceremony stat ground zero as we look at live pictures. this is moments away. the national 9/11 memorial museum set to open its doors for the first time. president obama will speak along with new york governor andrew cuomo. stay tuned. without angie's list,

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bill: 10:00 in new york city and a fox news alert. one of the darkest days in america's history will be set in stone forever today literally. the dedication ceremony for the september 11 memorial museum begins in moments. former governor george pataki and mayor bloomberg and many others who were there to work to make today happen will be there to speak. it's a special hour. good morning to you at home or work or on your mobile device. i'm bill hemmer. welcome to "america's newsroom." julie: the museum opening its doors to the victim's families. visitors will take a journey to the horrific events of that day. but they will experience the acts of heroism and love and

unity that rose out of the ashes. one of 300 firefighters who died trying to save people. his crushed helmet was found. jim rich, his father was also there that day. he am retired firefighter and deputy chief. >> we have gotten to know each other quite well the last couple years and more so over the last week or so. today is the day. i said it's set in stone literally because the museum opens today. what does this mean to you? >> it's a very somber day. the museum is a way to respect our loved ones. it's going to be emotional for people to go there. it brings back old memories from the people of new york. it will honor and respect my son. knowing that there were people in there trapped and he died that day along with 3,000

americans. there are 1,000 people who never recovered any of their loved ones and it's a great day for new york and a sad day and the worst day in american history. >> reporter: tell us about jimmy. >> he was 29 years old. he was a narcotics police officer. and he switched over to the privilege. he had a love of life and he was the oldest of four boys. he worked out of engine 4. they recovered his body march 25, 2002 on my second son's birthday. me and my three sons who are also firefighters carried his body out of the pit. bill: you remember every detail. >> people say i lived nine months down there picking up body parts and human remains. and we took my son out of the pit and hopefully i hope they

can bring them up on the plaza above and we can have respectful memories of our loved ones. it's very sad. there is no closure. my son won't walk back in there and hug me. that's what we miss the most. bill: they are taking thousands of remains and putting them below ground. you have fought and maybe you will win your argument to get them a permanent spot above the street level. what do you think americans will take away when they visit? >> i have seen most of the artifacts that are going in there. people are going to be emotionally drained. you will see a room where there are 3,000 faces looking back at you and you know the result that these people died that day. they died a horrific death. it's very, very sad. you memorialize them. you listen to the audio tapes.

and fewture generations look down upon it and they will be able to keep this memory alive and hopefully we'll never forget what happened that day, 19 islamic terrorists crashed a plane into a building and 3,000 people died and all they did was go to work that day. the government will never lie to us and tell us the air quality was good down there, and so many first responders and people who lived down there got sick. bill: i want to thank you for your time. thank you for coming back. we'll stay in contact with you and see whether you and some of the other win your battle. thank you, jim. bret baier is the anchor of special report and bret is with me now in washington. as we bring you in, this is the young people's chorus of new york city performing somewhere. one person who is not there today is president bush, number 43. why is that, bret?

reporter: i talked to people this morning, they said he was invited but it was a scheduling conflict and couldn't get to new york step up. but this is a somber moment. this is a moment of reflection, and a big deal. not on the for new york, but for the country. to look back at this time and look back and remember that day. and it crosses parties, it crosses everything. it is bigger than all of that. as you look at the inside of that museum. bill: what is your sense of the president's message there today? >> we are told it's going to be about two minutes. it will probably be a lot of reflection about the families. and those lost in 9/11. this is the honor guard of the fire department and the new york police department with the flags, federal and state flags coming in. i think the president's message is going to be -- is going to be

one of hope and going forward. obviously one of the controversial element of this is al qaeda is still a presence. and after all these years it's still a threat. but this day is about the somber remembrance. pill * we are going to stop and pause and listen together. ♪ o say can you see by the dawn's early light ♪ ♪ what so proudly we hailed at the twilight's last gleaming ♪ ♪ whose broad stripes and bright stars through the perilous fight ♪ note the ramparts we watched were so gal amountly streaming ♪

♪ and the rocket's red glare ♪ bombs bursting in air ♪ gave proof through the night that our flag was still there ♪ ♪ o say does that star spangled banner yet wave ♪ ♪ o'er the land of the free ♪ and the home of the brave

>> we are here today to help dedicate a great museum. one that rise out of the bedrock of our city, our history, and our hearts. in the years to come the 9/11 memorial museum will take its place alongside the field of gettysburg, the waters of pearl harbor and the vietnam memorial as a sacred marker of our past and a solemn gathering place. a place we come to remember those who died and honor acts of courage and compassion that saved lives and lifted spirits. the outstretched hands that rushed forward that day in the hard weeks and months that followed. in the streets of new york on the ground of the pentagon, in the field near shanksville, pennsylvania, from all across america and the world, kindness poured forth on a colossal scale. for on a day when terrorists refused to see our common

humanity, we saw only the humanity in one another. this museum built on the site of rubble and ruins is now filled with the faces, the stories, and the memories of our common grief and our common hope. it is a witness to tragedy. it is an affirmation of human life. it's and reminder to us and all future generations that freedom carries heavy responsibilities. and it is a reflection of our belief that the true hope of humanity reside in our compassion and kindness for one another. walking through this museum can be difficult at times. by it is impossible to leave without feeling inspired. each story here beats with a human heart which if we allow it ups our own. the stories are the proof that what we do and the choices we

make affect each other's lives and the course of human history. this morning we would like to share just a few of these stories the museum tells. ladies and gentlemen, it's my honor to introduce the president of the united states of america, barack obama. [applause] >> mayor bloomberg, governor cuomo, honored guests, families of the fallen, in those awful moments after the south tower

was hit, some of the injured huddled in the wreckage of the 78th floor. the fires were spreading, the air was filled with smoke it was dark. they could barely see. it seemed as if there was no way out. and then there came a voice. clear, calm, saying he had found the stairs. a young man in his 20s, strong, emerged from the smoke and or his nose and mouth he wore a red handkerchief. he called for fire extinguishers to fight back the flames. he tended to the wounded.

he led those survivors down the stairs to safety. aire and carried a woman on his shoulders down 7 flights. then he went back up all those flights, then back down again bringing more wounded to safety. until that moment when the tower fell. they didn't know his name. they didn't know where he came from. but they knew their lives had been saved by the man in the red bandana. again, mayor bloomberg, distinguished guests. mayor deblasio, governor

christie and cuomo. to all those who responded with such courage, on behalf of my shell and myself and the american people it's an honor for to us join in your memories. top recall and to reflect. but above all to reaffirm the true spirit of 9/11. love. compassion. sacrifice. and to enshrine it forever in the heart of our nation. michelle and i just had the opportunity to join with others on a visit with some of the survivors and families, men and women who inspire us all, and we had a chance to visit some of the exhibits. and i think all who come here will find it to be a profound and moving experience.

i want to express our deep gratitude to ebb who was involved in this great undertaking for bringing us to this day. for giving us this sacred place of healing and of hope. here at this memorial, this museum, we come together. we stand in the footprints of two mighty towers, graced by the rush of eternal waters. we look into the faces of 3,000 innocent souls, men and women and children of every race, every creed, from every corner of the world, and we can up their names and hear their

voices, and glimpse the small item that speak to the beauty of their lives. a wedding ring, a dusty helmet, a shining badge, here we tell their story so that generations yet unborn will never forget. of key workers who led others to safety. passengers who stormed the cockpit. men and women in uniform who rushed into an inferno. the first responders who charged up those stairs. a generation of service members,or our 9/11 generation who served with honor in more than a decade of war. a nation that stands tall and united and unafraid because no

act of terror can match the strength or the character of our country. the great warm, the bedrock that embraces us today, nothing can ever break us. nothing can change who we are as americans. on that september morning, allison crowder lost her son. a month later she was reading the newspaper, an article about those final minutes in the towers, survives recounted how a young man wearing a red handkerchief had led them to safety. and in that moment allison knew.

ever since he was a boy, her son had always carried a re red handkerchief. her son wells was the man in the red bandana. wells was just 24 years old. with a broad smile and a bright future. he worked in the south tower on the 104th floor. he had a big laugh, a joy of life, a the dreams of seeing the world. he worked in finance, but he had also been a have the firefighter and after the planes hit he putten that bandana and spent his final moments saving others. three years ago this month after

our seals made sure justice was done. this day forward all those who come here will have a chance to know the sacrifice after young man who like so many gave his life so others might live. those we lost, live on in us. in the families who loved them still. in the friends who web them always. and in a nation that will honor

them now and forever. date is my hon yoorp to introduce two women forever bound by that day. united in their determination to keep alive the true spirit of 9/11. wells' mother allison and one of those he saved. [applause]

>> my name is ming young. i'm here because of wells, a man i did not get the chance to thank. it was hard for me to come here today. but i wanted to do so so i could say thank you to his parents and my new friends jeff and allison. >> i'm wells crowther's mother. my husband jefferson and i could not be more proud of our son. for us he lives on in the people he helped, and in the memory of what he chose to do that tuesday in september. wells believes we are all connected as one human family. that we are here to look out for and to care for one another. meaning. it is our greatest hope that

when people come here and see wells' red bandanna, they will remember how people helped each other that day, and we hope that they will be inspired to do the same in ways both big and small. this is the true legacy of september 11th. [applause] >> i didn't realize what had happened. of until that afternoon. had no idea that our son, todd, was on an airplane. i thought he was in italy. i was off by a day. you know, we kind of define our history now, don't we, as pre-men and post-9/11 -- pre-9/11 and post-9/11. well, here are some, here are some bits of a wristwatch, and

its function is supposed to be to tell time. it was a good watch, it did its job very well. but it doesn't tell what time it is anymore. but what it does tell is what time it was. it says it's the 11th. and so this, this marks the time that the successful counterattack on flight 93 ended. >> we are all grateful today to the memorial board, the staff and the families for creating this really magnificent

memorial. why don't we give them a round of applause. [applause] todd beemer's watch was recovered at the site of the crash of flight 93 near shanksville, pennsylvania. it was given to this museum by his loving family. we are honored to have his father, david, with us here today. todd was one of 40 men and women aboard that plane, strangers all bound for san francisco. they would decide to take fate into their own hands at the probable, if not certain risk of their own lives. when the hijackers took control of their plane, people began calling family and friends who told them about the other hijacked planes.

none of the passengers had been trained for this kind of scenario, let alone even considered such a nightmare. and yet after talking over what they had learned, they joined with members of the crew to storm the cockpit. and in doing so, they changed the course of history. it was later shown that their actions prevented the plane from reaching the hijackers' intended target, washington d.c. a mere 20 minutes away. in giving their lives, how many lives had they saved? one of the first calls made from the plane had been from mark bingham who later helped form the plan they followed. he had called his mother, alice, and alice later left him this

message. >> mark, this is your mom. apparently, it's terrorists, and thai hell bent -- they're hell bent on crashing the aircraft. there's one flight they say is headed towards san francisco. it might be yours, so if you can, group some people and perhaps do everything you can to overpower them. try to, try to call me back if you can. i love you, sweetie. good luck. bye-bye. ♪ ♪ ♪ ♪

>> good morning. when you walk through this museum, what strikes you is how your emotions can feel sad at one moment and in the very next moment you feel utterly astonished and grateful at how people from all over the world responded. it was as if the entire world came knocking on our door, cried with us and asked what they could to. could do. people from over 90 countries died on september 11th, and so the world understood that while this happened on our soil, it happened to all of us. letters arrived from australia and jordan, gifts from india, ireland and kenya, and people from all walks of life and speaking every language came to help us dig out from under and bandage our wounds.

the world felt like a tightly-knit community, a smaller, more caring place. this is how goodwill begins. in the understanding that we are underneath all our many differences fellow men and women with a love and a sanctity for human life. here in this museum we are reminded to pause and remember how many came to help us and that the true gift of friendship and fellowship can be born out of the night for which we all remain eternally grateful. >> i dedicate this song to my late husband, calvin joseph gooding.

♪ amazing grace, how sweet the sound that saved a wretch like me. ♪ i once was lost, but now i'm found; was blind, but now i see. ♪' twas grace that taught my

heart to fear, and grace my fear relieves. ♪ how precious was that grace appeared, the hour i first believed. ♪ amazing grace, how sweet the sound that saved a wretch like

me. ♪ i once was lost, but now i'm found; was blind, but now i see ♪ [applause] >> my name is florence jones. i went to work on september 11th. i did not plan on walking down

77 flights of stairs. i wasn't dressed for it, nor did i expect my boss to have to carry my shoes. i was one of the last of the 25 people to come out of the south tower. my number is 18. i had taken my shoes off on the 60th floor, and i walked in my stockings the rest of the way. after that, i still walked in my stocking feet 50 more blocks to get to a friend's office, barely in one piece. when i heard that the museum was looking for artifacts, i thought about my shoes. i had put them in a plastic container, and when i took them out, they still had the smell on them from that awful day. and i knew i would never wear them again. so i decided to donate them here. i wanted my nieces and my nephew

and every person that asked what happened to see them and maybe understand a little bit better what it felt like to be us on that day. [applause] >> a simple pair of shoes. about 9/11, about the choices and close calls, about the quarter mile climb down a staircase filled with falling ceilings, crowded with colleagues and confusion. about making it out or not. ordinary, everyday objects that

we find here in the museum; a wallet, a ring, an id card, a telephone. they're unlikely but powerful keepsakes which help us understand the events of that day in human terms. each piece carries with it another story, one that might have been our own. for don't we all own a pair of shoes we wear to work that could have been the ones we wore that day? for some, the last 38 steps they walked to freedom and to life were down a narrow, outdoor staircase that led to veasey street. these stairs were also the last aboveground remnant found at the world trade center site. they became both a symbol of that terrible day and the months

of painstaking recovery. workers removed the 56-ton staircase from its concrete base as carefully as one would a sacred object from an archaeological site. so that it could be maced in its new -- placed in its new home, inside the museum. today when you walk down the museum's last set of stairs that lead to bedrock whether you walk slowly down the wide, elegant staircase or stand comfortably on the moving escalator, you will travel right beside the veasey street staircase. and as you do, imagine for a moment that these hard, concrete stairs were once, for hundreds of people, the last and long-sought path to survival.

>> my name is -- kayla. we started walking down 68 flights of stairs together. it was orderly and calm, and for every step we took down, the firefighters and police were climbing up. when we got to the sixth floor, it felt as if the whole world started to shake. it turned out that the south tower had collapsed. suddenly, there was confusion, and we were climbing over wires and desks. port authority policemen helped us find our way through. but my friend patty and i got separated from everyone, and we were alone thinking there's no way out. then we heard a bullhorn.

it said that if we could hear the sound, follow the light. we went this way and that way, and after what seemed like forever, we got to the outdoor veasey staircase. now, i'd walked those stairs a hundred times to go to the train, stop at the post office. never given them a second thought. but now they were all that separated us from the devastation behind us and life in front of us. today when i think about those stairs, what they represent me is resiliency of the people there that day trying to help each other, and later the resiliency of our country. those 38 steps mean everything.

[applause] >> we will never understand why one perp escaped and another didn't -- one person escaped and another didn't, how random it all seems and how powerless it makes us all feel. but what this museum does is allow us to see that we absolutely can affect each other's lives by what we do at a time of crisis. how we are strengthened by what was done that day. september 11th brought out the largest emergency response in new york city history. 1,000 firefighters, 2,000 police officers and 100 city and volunteer ambulances rushed into action. when both towers fell, logic

says no one could have survived and lived to tell the tale. the south tower fell, and no one survived. in the meantime, the men from the new york city fire department and port authority police were still inside the north tower attempting to rescue the remaining civilians. but when they reached the third floor, the 107 floors of the north tower fell on top of them. lieutenant mickey cross remembered that he heard a huge roar, and then everything went dark and totally silent. buried in debris, he tried to protect himself by making himself so small that he might be able to climb into his helmet. when he heard faint voices

calling out, he realized he wasn't alone. he sent may day signals hoping -- mayday signals hoping someone might hear them. hours passed. outside there was nothing but piles of fiery wreckage. not only could rescuers not locate the north tower, they didn't even know where to begin. and yet they chem kept -- they kept digging and digging and digging. it's my honor to introduce you to mickey cross and 11 members of the new york city fire department and port authority police department. all of them had been trapped together. god bless them and god bless america.

[applause] [applause] >> thank you. we were trapped way down inside a dark hole, and after a while we saw this small beam of light about 30 feet above us. it was sunlight.

it had broken through the smoke. and even though it only lasted for a little while, it was enough to let us know there was an opening. it turned out the rescue workers could see it too. they finally came towards us. they couldn't believe we had survived and would walk out on our own. they continued to look for other survivors. there had been 14 of us trapped in the stairwell, trying to stay alive and searching for a way out. miraculously, we survived. once we got out, we saw complete devastation. the whole trade center was gone. all you could see were huge pieces of twisted steel and fires everywhere. and workers never giving up on finding people. after our rescue, many of us joined the rescue and recovery teams at ground zero to do for others what had been done for us.

we had to. we had come together at ground zero to help each other out. there was a real sense of caring for one another. this is something we should never forget and never stop doing. thank you. [applause] >> i am manny rodriguez, and i am a member of teamsters local 282. i worked at ground zero in heavy construction for nine months. >> my name is pia hoffman, i'm a crane operator, and i worked at ground zero for eight months. >> my name is tony favara. i'm a detective in the new york

city police department, emergency service unit. i worked at ground zero for nine months. >> my name is steve butler. i'm a lieutenant with the port authority police emergency service unit. i worked down at ground zero for nine months performing rescue and recovery. after learning -- losing my brother tommy, a firefighter with squad company number one, i i was the first person to put his picture on this piece of steel which we call the last column. after that, many others followed with pictures and signaturings. signatures. >> the last column was part of the last area that was searched. >> it really tells the three stories of the building, the destruction and this clean-up

effort. >> as the site was cleared and the beam came to stand alone, people that were working at the site were family member -- or family members began affixing the photos. >> everybody was putting notes on the column. we had a flag flying on top of it, and it was an icon on the site. >> the sheer size of it, the number of signatures, farewells not only to lost loved ones, but also to this new family that developed on ground zero. >> we all became this family that worked together to try to make other families feel better. we would never -- we were never going to fill in a hole, but if we made it a little smaller, that was all we could do. >> whether they sign the column or not, that column meant something to us. we completed the job, and it was a job well done. >> i think that beam symbolizes the best of what humanity can do.

>> of all the heartbreaking things we had to learn how to do after september 11th, the most necessary was -- and the most difficult -- was finding a way to honor every single person who was on those four planes in the pentagon or the world trade center towers and those who died trying to save them. to give their families and us a place to come and remember them. now, near where we are now there is such a place filled with the photos, keepsakes and stories of those we lost. these are our book of memory.

in the area called memorial hall there stands a three-story-high wall connecting the footprints of the once-mighty north and south towers. on it are written ten simple words by the great poet virgil that express what this museum is all about. no day shall erase you from the memory of time. from there you walk through to the wall of faces lined from floor to ceiling with smiling fathers, daughters brothers, nieces, family and loved ones. and the same way we have photos in our own homes, these pictures are alive with the memories of the birthdays and weddings, barbecues and baseball games of those we lost.

what you will be looking at are the pages of the chapter in our history we call september 11th. >>? >> oh. >> oh, there he goes. >> there he goes. >> a good picture. >> it is. >> you would be so proud of your daughter. just amazing, just like you. >> see all these faces, different people. >> wow. >> there's hannah, there's you. this was a couple of weeks before 9/11 actually happened. this was our last family picture. >> i love this one. >> yeah. that's him. that's your smile, that

moustache. you act just like him, right? mannerisms, everything, is just like your father. you look like him. >> yeah. >> you act like him. >> and sound like him. ♪ ♪ >> so many, right? there she is. i love that picture. you were 3 and you were 2, right? remember? but over the years i know all these names now, you know? >> marian simone. although she was very into taking care of herself, wanted to look as pretty as possible, she was never above putting on a funny hat. [laughter] >> all her friends were with

her. >> yeah. she hung out with them. and then she told us she had gone to the biker bar the night before? [laughter] >> we know about that. >> and it was embarrassing, but now we're doing the same stuff. >> and when he heard the call on the radio, he told his partners, i gotta go. and he just ran up the stairs, and he just hailed a cab. he went straight to those buildings. and he did what he had to do. he had to go help people. >> he is still, it was so spontaneous. he would just get up, come on, we're going here. felt that life was too short to plan things. and i think i learned that on that day. >> robert chen. it say right there. that's uncle robert. >> that's robert. >> mama adopted you and named you -- >> roberta hope chen, because i

was the new hope for the family. >> that's right. >> and i am his niece and namesake. >> yes. you are uncle robert's niece and namesake. ♪ ♪ >> this is a place where thousands of stories converge, where we can touch the face of history, our history. and yet while we come here to remember the, it is the future too that stands with us in this hall. to truly honor that day, we must promise both to keep our memories of it alive and to search for ways to build something positive in the names of those we lost. they were the pride of their families and the pride of their

countries. their stories, their spirit and their examples can live on as our guides and our beacons by making their names and their lives stand for something meaningful in our world. what greater legacy can there be for the lives cut short than to live in the good works created in their names? >> my name is ada rosario dolch, and my sister, wendy, worked in tour one of the world trade center. i worked two blocks away as the principal of a high school that encouraged leadership and public service. that morning it was my job to protect our 600-plus students, but i couldn't protect my sister.

my whole life has been about educating children. after wendy died, i was with friends and said imagine if we went to afghanistan and we built a school there. what a kick in the head to osama bin laden. kathy allerton and countless others joined forces, and four years after 9/11 a school was opened in my sister's memory in afghanistan. [applause] about 200 boys and girls came to study, and since then many, many more, all of them end trusted with education -- entrusted with education and their country's future. there can be beauty out of the ashes. it's hard work, but it can be done. >> my name is jake laychak.

my younger brother, dave, was at his desk in the pentagon on september 11th. he was a civilian working for the department of the army. after the attack, many wondered how will we remember those we lost? as family members, we needed to find a way to honor and remember them, and in the process maybe find a way to heal ourselves. working together with friends, colleagues, families, supporters from around the world, we opened the pent won memorial -- pentagon memorial on september 11th, 2008. it is a place we remember 184 men, women and children, a place to provide so lace and -- solace and healing surrounded by the beauty of life. my brother dave and i had been young together, and we expected to grow old together, play a lot of golf and argue about who had the better looking grandchildren. now there will be children born after 9/11 who only read about that day in books. some of them might even think the people it happened to

weren't real. but we are here to help them know that they were. my hope now is to create an educational center at the pentagon memorial where school children can come and spend some time getting to know their country's story and the very real people who lived it. [applause] >> we'd like to end our dedication ceremony on a note of hope that all the visitors to this museum -- those who lived through the tragedy and those young enough to be learning about it for the first time -- will come away with a sense not of the worst of humanity, but of the best. there are hard lessons, hard history lessons to be learned here, but also shafts of light that can illuminat days ahead. to all those who have worked so

tirelessly to bring this museum and its ideals to life, we owe you our deepest gratitude and appreciation, and special thanks to joe daniels, president, and alice greenwald, director of the 9/11 memorial museum. [applause] this museum is a testament to the resilience, the courage and the compassion of the human spirit. that lies within each and every human being. so i think it's only fitting then that we bring our ceremony to a close with one of aaron copeland's most enduring and life-affirming pieces, "fanfare for the t common man."

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♪ ♪ [applause] jon: and good morning to you. a fox news alert on the va scandal. amid growing calls for secretary shinseki to step down from his post, he is facing senate lawmakers right now. hello, i'm jon scott. heather: and i'm heather childers, in for jen fromna lee. shinseki is vowing to do better on patient care saying that any adverse event is one too many. this after shocking claims of neglect surface in va hospitals all across the country with charges including secret waiting