empathetic, they have to put up with us, right? that's -- and so then they have to empathize with other women. >> i thought you were not a politician. >> very diplomatic answer. >> come on. >> everyone said they would cut him. >> everyone, don't forget to dvr the show. now here is "america reports." >> a fox news alert to kick off the show. title 42 will remain in effect at least temporarily after the supreme court yesterday blocked lifting the policy until the justices hear a legal challenge in february. >> the decision providing some relief for border towns which already started preparing for the expected migrant surge if the policy went away, and while title 42 is here for now, does the administration have a plan in place for down the line. el paso city council member claudia rodriguez and texas dps

spokesman chris oliveras will be here to weigh in. >> once again -- rebooking customers, at this time, the 31st and beyond. >> my phone is dead, i'm hungry, i'm tired, i'm ready to go home. >> hectic, all in all, exhausting. >> what are we supposed to do, it's ridiculous. it's lives, they cannot give us a direct answer. >> gillian: welcome to "america reports," i'm gillian turner in washington. anita, wonderful to be with you this afternoon. >> anita: you, too, gillian. a holiday tradition to host together. >> gillian:. let's keep it, a good one. >> anita: john and sandra have the day. southwest meltdown, the worst airline disruption in decades and based on the latest numbers,

far from over. more than 2500 southwest flights have been canceled, the company claims is necessary in order to reposition flight crews and the planes themselves. >> gillian: the chaos began over christmas weekend as the blizzardpted southwest's operations, but then the outdated communication system then reportedly failed to adjust. the storm has also crippled the city of buffalo. the death toll there is still rising even now, first responders recover bodies trapped inside cars and stranded inside homes that lost heat. >> anita: my goodness. chief meteorologist on buffalo still digging out as concerns now grow over the potential for widespread flooding. and senior correspondent mike tobin starts us off live from chicago midway airport, one of southwest airlines largest hubs. mike, this seems like a holiday meltdown of epic proportions for southwest. >> and baggage claim, anita,

down here at midway airport is purgatory for lost bags, bags all over the country, and not only the travelers are having difficulty, the southwest staff is stuck as well. flight attendants union sending screen grabs as they are trying to get on a plane to help solve the problem, and they are getting stuck on hold. one screen grab showed seven hours 45 minutes, another five hours, four hours, the technology that appears that they allowed the technology to get out of date, southwest managers, and now you have this ceo of southwest, bob jordan, apologizing. >> the tolls we use to recover from disruption service well, 99% of the time, but clearly we need to double down on our already existing plans to

upgrade systems for the extreme circumstances so that we never again face what's happening right now. >> 2700 flights roughly canceled nationwide, domestic flights. of those, 90%, 2500 of them are southwest. industry analysts say some of the big meltdown is just bad luck. the storm hit where southwest flies. some is because they have the point to point model instead of operating at hubs like the other major airlines do. therefore, once the storm hit you ended up with staff and airplanes out of position and it's hard to get back on schedule, but you simply cannot ignore the fact that southwest airlines allowed their technology to get out of date. >> this will go down as possibly the largest ever meltdown, certainly in southwest's history, maybe in the entire u.s. aviation history. it just does not happen that airlines cancel 60, 70% of their flights days and days in a row.

>> part of the scene with the mess with hundreds and hundreds of bags, and a line stretching around baggage and these are individuals who are just walking into baggage, there's a path carved in the center of the bags and they look through one by one flip through the tickets, and hope their bag is there. and a woman in nebraska had never been to chicago but her bag made it here. anita, back to you. >> anita: i can't imagine losing your bags over the christmas holidays. mike, i'm guessing that a major overhaul is in store for southwest airlines in the new year, quick comment on that? >> well, that's what they are promising at this point, and that certainly is something you have a lot of the industry looking at. something we will get into later in the day, a lot of scrutiny from the fact that southwest airlines took a lot of the federal funds during covid. whatever they used the funds

for, they did not upgrade the software, according to the analysts and critics. so, they are in for a rough go, but the ceo is promising to double down on the technology upgrades. >> ok, we'll hope for the best for them. mike tobin live in chicago for us, thank you, mike. gillian. >> gillian: to buffalo, officials are warning residents they are not out of the woods just yet. rainfall is expected over the next few days, major concern of the possibility of widespread flooding. rick is in the fox weather center. >> pretty amazing swings of weather in buffalo this year so far. record breaking snowfall about a month ago, and all of that snow melted, which is pretty amazing for the month of november into december to get temperatures warm enough to melt. now we had this second record breaking storm across the same area, and now we have warm air coming in that's going to melt this again. this a look at the satellite radar picture, big energy across

parts of the west. a big story for a number of days across the west, i want to tell you. buffalo, watertown, where the heaviest of the snow has been, typical on the ends of the great lakes. but an average year in buffalo, they get just under 100 inches of snow, and take a look at this, they have already had 101 inches. so, we are in december, they are already past their annual snowfall that they would typically get. now, take a look at this. these are the temperatures we saw on christmas. take a look at where the temperatures are going for new year's. 40° for new year's in buffalo, and the next number of days, temps are above freezing, lows above freezing, won't see any melt or refreeze at all. and then friday, saturday, sunday, rain showers will be moving in, not heavy, heavy rain, but see some rain showers and with the warmer temperatures it's going to cause a rapid meltdown of some of the snow and that leads potentially to that threat for some flooding. here is your temps right now,

such cold air everywhere across the east. obviously everybody remembers that, it was not long ago, and now everybody almost looking at temperatures above freezing. and take a look at what happens wednesday, thursday, friday of this week, by the time we get towards friday, the heat bull's eye is across the eastern great lakes and areas of new england, where we saw some snow in buffalo, the big warm-up coming in. it feels good. happy to have the warmer air but if you are in buffalo, while that is good, you want to see the snow melt, may happen too quickly and looking at a threat for some flooding. >> gillian: they are saying they are not out of the woods. for continuing coverage, fox news weather by downloading the app for free, foxweather.com, or the phone to scan the qr code at the bottom of the screen. >> anita: the supreme court temporarily halting the end of the title 42 border policy 5-4.

neil gorsuch siding with the three liberal judges in dissent. it stops the massive number of migrants from growing even larger at least for now. some lawmakers are demanding the white house have plan in place to secure the southern border by the time a permanent supreme court decision comes. el paso, texas city councilmember claudia rodriguez will join us with reaction. but first, congressional correspondent aishah hasnie live in washington with the latest. >> hi there, good afternoon to you, anita. i just spoke with henry cuellar reacting this afternoon to some harsh republican criticism that there wasn't enough border funding in that $1.7 trillion omnibus that he and his democratic colleagues just approved. watch. >> homeland there, is more money than we added under president trump, and i would like to make

that emphasis. but certainly i would like to sit down and work out a consensus with other democrats, with other republicans to try to come up with a consensus. but the first thing you have to do is come to the table. >> he did admit the crisis is worse under this president as opposed to former president trump. here is a look at what's in that government funding bill really quickly here. just $60 billion for homeland security, which is a $3 billion upgrade from last year, but it's not keeping up with inflation. and of that money, only 60 million is actually going to hire more cpb officers, a whopping 800 million is for the fema shelter services for migrants, a jump from last year. representative cuellar says he would have liked to have seen more border funding. here is congresswoman claudia tenney.

>> we have alexandria ocasio-cortez, the lone no vote on the democratic side, she voted against it, we had the audacity to put some money, nominal amount helping the border crisis. but remember, only for nominal use, not to rebuild the wall, not create more agents. >> meantime, anita, the white house blaming republicans and congress for not passing immigration reform, but congressman cuellar just told me that's an unfair assessment because the administration does have the power to change border policy today if they wanted to. anita. >> anita: and congressman cuellar on the front lines of the border. >> gillian: claudia rodriguez, serves on el paso city council. thank you for being with us. you heard aishah reporting

there. henry cuellar is coming under fire for a lack of funding for the border crisis in the new omnibus package, but it's close to $70 billion, that's not peanuts. >> that is correct. i mean, the fact that we have a tent city that is being built in el paso, a huge shelter to house all these migrants, you know, is that going to be the solution moving forward, are we going to be funding shelters, in the business -- is that one of our new operational costs right here in the city of el paso where we are now going to be housing migrants, but then what comes after that. that is the question, that is why now i am calling on president biden to come to el paso and look at our city and tell us what the solution moving forward is because this right here is unsustainable. i don't see it going anywhere other than more shelter, more shelter, more shelter, it's not securing our border. >> gillian: talk to me about the

staggering stats, fox news projects that when title 42 is lifted, it means we are going to see about 14,000 people crossing the border illegally per day, up to 420,000 per month, 5.1 million per year. sometimes it's hard for us to wrap our heads around numbers like this. so, talk to us about what those stats look like on the ground for your city. >> i mean, el paso is a city that we have about 600,000 people, that's our population here. so we are going to be seeing our population according to stats every month, that's a very unsustainable -- there needs to be better policy. the federal government needs to legislate, you north america we have our texas dps, texas national guard securing our border right now, doing it for public safety, trying to push everybody towards a port of entry so people can come in even if they are claiming asylum through a port of entry and preventing them from running across the freeway, preventing

them from getting ran over and killed. i mean, it's really -- it's frightening what's happening in el paso, not only for the community but because we are not used to this, even though we are a border city, we are not used to this type of environment where we just see people running across our freeways and into our back yards. it's very scary. people are sleeping on the streets, you know, it's completely out of the normal and again, there is no plan moving forward and to see that, the federal government is just building another tent city, ok, but then what. what comes after that. are we just going to be building tent city after tent city and just going to be housing them, is that going to be the new normal for us. fema, using fema as an operational cost for this is also unsustainable. fema can't even -- we are supposed to be taking care of hurricanes and tornado victims and our homeless population but now using them as an extension for the migrant situation. >> gillian: when the biden

administration calls relocation of three bus loads of people to washington, d.c., shameful and cruel as it did this week. sort of underscores the broader point which is that the immigration system at the national level in this country is both of those things. as you point out, when you allow people to come here to the united states, and yet states have 0 capacity to absorb them into society, that is cruel and that is shameful. people end up on the streets, people end up starving, people end up freezing. >> and to be fair, what's more cruel is the fact that they are being bussed to our border. we have video of mexican federales that are bussing these migrants to our border. they are on airplanes from cancun to juarez, and then dropped off at the border. so i mean, that to me is very cruel where who is bringing these people here, under what expectations are they coming here, and why are we bringing --

we are bringing them in because we are humane but we don't have the resources here in el paso to be able to absorb that many people, nor does any other border city in the state of texas have those types of resources and mind you, we are the sixth largest city in the state of texas and the first largest city on the border. so, if we can't do it, i can't imagine everybody else on the border can do it either. >> gillian: councilwoman claudia rodriguez, thanks for taking time with us this afternoon. we appreciate it. >> thank you for having me. >> gillian: anita, it's curious. rep henry cuellar told nbc news, he flagged for them last night the fact that mexico's own government policy requires foreigners coming into and out of there have to arrive through official ports of entry or airports and leave the same way. seems they are trying to stand up laws that they expect foreigners to abide by there.

>> anita: yeah, seems their laws are a little more strict than ours. we see the pictures every day, the live video from the crews out there. people are just crossing the border. they are just walking over in droves, and one other thing i thought was interesting, gillian, aishah also mentioned in this omnibus bill, $60 billion for homeland security. there is $45 billion set aside for ukraine. everybody wants to be supportive of ukraine, but you know, critics say take care of our problems in our country first. moving on now, weeks, more than six weeks since four idaho college students were murdered, and still no suspect. but is there someone tied to the case who knows more than they are letting on? the police seem to think so. >> gillian: despite the end of most restrictions, covid restrictions nationwide, americans are continuing the covid-era trend of relocating to red states like texas and florida.

why? washington times opinion editor charlie heard is here. >> states like california are losing population, people are leaving because of the high taxes, same with new york. everything's costing more. if you need cash, call newday. you can borrow up to 100% of your home's value. veterans get more at newday usa.

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home. >> anita: rampant crime, covid lockdowns, crippling taxes and the high cost of living. just some of the reasons why folks are leaving progressive blue states heading to states with lower taxes, higher standards of living, and a friendlier business climate. california, new york, illinois losing the most residents to other states from july of 2021 to july of 2022. charlie hurt is opinion editor for the washington times and fox news contributor. so good to see you. thanks for coming in today. >> good to see you, anita. >> anita: of course this was happening during the pandemic. california in particular was a tough place to live. people were fleeing to texas, tennessee, idaho, florida, but the pandemic is over, president biden said that, and you know, people are still leaving the liberal state. what's happening? >> well, you know, i like to look at this as sort of the beauty of federalism, the idea that you have all these different states run by

different politicians, and it's kind of like a marketplace of ideas and we see where good ideas work and where bad ideas work. and if you look at the list of states where people are fleeing, and this is the fact that we are adding a million plus new migrants to the country every year that we know of, that doesn't even include the ones we don't know about. despite that, you are looking at an exodus away from these states and they are all states that are run by democrat politicians. and i think you put it in three categories. taxes, regulations, and general lawlessness. and i think the immigration thing is particularly interesting because every single one of these states, if you go to every -- if you go down the top ten, all of them are run by democrats who support things like sanctuary cities, basically lawlessness. and they are fleeing to states that are run by anybody other than democrats, so people are

looking for lower taxes, lower regulations, so you know, a better job environment, and then they are looking for basic safety and -- to get away from crime, and not to mention, you know, and you know what this -- it's like walking down the street in california or in new york city, the stench of weed, of noxious weed everywhere you go in new york city, for example, and people do whatever they want to do. but man, it's overbearing. >> anita: you can smell it here in california, let me tell you. let's look at where this is happening, some of the numbers. california lost more than 340,000 people, new york almost 300,000 people. florida, texas, they are gaining hundreds of thousands of people. look at that. the you mentioned it's about taxes, cost of living. what are some other factors? what's -- what are some other things that people are finding

in these states run by republicans? >> i think the big thing, and probably perhaps maybe the biggest thing, is the idea that you are going to have law and order, that you are going to have basic safety in these places. you are looking at double digit spikes in crime. that's not happening in florida, that's not happening in texas. it's happening in big cities in the upper northwest, it's happening in california, it's happening in new york. this summer in new york, the local, you know, whatever it is, the duane reed or walgreens, they had to lock up basic items like spam. people were so hungry they wanted to eat spam, but they were not going to pay for it, they were stealing it. it's not going on in places like texas and i think the general sort of lawlessness when you are waiting in line at the grocery store or the walmart or wherever to get -- and people are walking out with arm loads of stuff,

it's pretty demoralizing as a citizen. >> anita: it's sad when people are stealing spam and california lost a congressional seat last year, first time in history that ever happened. charlie hurt, thank you for joining us. >> happy new year. >> gillian: officials in l.a. promised taxpayers there they could solve the homeless cries can -- crisis. details where the money went. >> anita: travelers stranded nationwide as southwest airlines warns the travel disruptions could stretch into next week. say it isn't so. what steps does southwest need to take to end the holiday meltdown. we have a travel expert coming up. >> if you are going to get billions from the government, have the technology in order so

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>> i want everyone dealing with the problems we have been facing, whether you have not been able to get to where you need to go, or you are one of our heroic employees caught up in a massive effort to stabilize the airline, to know we are doing everything we can to return to a normal operation. and please also hear that i'm truly sorry. >> that is southwest airlines ceo bob jordan apologizing to customers after his company stranded tens of thousands of travelers at airports this week. transportation secretary pete buttigieg is vowing his department will hold southwest accountable and force them to refund travelers that were affected. zach griff, the points guy, listen to more sound from the ceo there. >> we always take care of our customers. and we will lean in and go above

and beyond as they would expect us to. teams are working out all of that, processing refunds, proactively reaching out and taking care of customers dealing with costly detours and reroutes. >> zach, is that true, do they always take care of their customers and deserve their forgiveness now? >> southwest is experiencing perhaps its worst-ever meltdown, probably one of the worst that we have ever seen in the aviation industry. so, we are talking about unprecedented times, both for the airline and the industry itself. and what we are seeing is southwest really failing at reaccommodating passengers, getting folks back on their way. so many people's christmas and holiday seasons were ruined, people were forced to pay out of pocket to get on their way, whether that means renting a car or buying a last-minute walk-up fare to another airline. so, it's really a tough time for southwest, especially the airline that for so long has

been around helping the customer and really buying a lot of loyalty among its very frequent base. >> gillian: sounds like you are saying they kind of deserve some forgiveness here? >> i mean, there is no question. if you were impacted like i was by a southwest cancellation over the last few days, and your holiday season was ruined, i mean, you have the full right to be frustrated with southwest. i'm seeing comments from readers, people saying that i will never fly with southwest, this -- this episode is reason enough not to fly with the carrier again. i think it's too early to tell exactly where customer sentiment will go because so much of the focus right now is getting southwest back up and running because they are still cancelling 70, 80% of their flight schedule day after day. >> gillian: pete buttigieg, the transportation secretary said

while the rest of the airlines have turned the corner and are recovering nicely in terms of helping manage their customers' experience after this blizzard, southwest is failing uniquely. they are continuing on a downward spiral. >> there's no question. i mean -- what is perhaps most interesting is weather is airline agnostic, and that started the whole mess. in the days leading up to the christmas holiday there was weather in denver, chicago, new york, really across much of the country. that really spiralled out of control and caused massive cancellations at all these airlines. and with southwest, they really failed to recover. they totally failed to, you know, get their crews back on schedule, their flight routes are super different than other airlines in that they zig zag across the country, and the legacy technology has totally failed them. >> gillian: quickly here, we just got about 30 seconds left. do you have any tips for

travelers who have future flights booked with southwest? can they avoid, you know, calamity here or locked in? >> if you are travelling into the next few days, look into a back-up option now. whether it's buying a ticket with another airline and then getting southwest to reimburse it, or postponing your trip. if you are travelling with southwest, look into back-up options and if possible, don't check a bag. more than anything, be kind to the agent, though. because the front line employees are not the reason that southwest is melting down. >> gillian: thanks for joining us, appreciate it. >> anita: $1.2 billion plan approved by los angeles voters six years ago to house thousands of homeless is behind schedule and overbudget. despite the effort, advocates say there's a better way to get people back on their feet. william has the details.

he's live for us in los angeles, william. >> anita, about 40,000 live on l.a. streets, by far the worst in the country. we are told by voters the billion dollars will solve the problem, didn't happen. why? number one, a lot of people said build shelters in the low cost areas but the city said no, we want higher end apartments near the transit lines and grocery stores and pharmacies. well now taxpayers and the homeless pay the price. >> we have done everything wrong that we could possibly do to address homelessness in los angeles. >> in 2016, voters approved more than a billion dollars for los angeles to build 10,000 housing units for the homeless. six years later, the city's 8,000 short and the units they have built are ridiculously expensive. >> $600 a door, you will never have enough public money to

create as many units as you need. some estimated to cost a million dollars a door. that is utterly unacceptable. >> case in point, 140 proposed apartments in venice cost 1.2 million per unit. a nearby apartment building set taxpayers back 640,000 per unit and 668,000 here for 45 studio apartments, each about the size of a single car garage. by comparison, an average house in the u.s. is four times larger, and costs about half as much. >> you focus on housing a few with very expensive housing while you leave the many, the thousands on the street without a shelter to go to. >> and blames politicians for focusing on housing instead of shelter. >> you can't take four years to build something that people need today. >> why is construction so expensive? one, land. you need lawyers to fight local

opposition, developers are also required to pay union wages, anita, and that all drives up the cost. the new mayor says no more. we will prioritize people into hotels and motels and off the street. back to you. >> you know, william, a number of private organizations in l.a. say they can build the houses for homeless people at half the cost and half the time, great to see more of a public-private partnership, and the scene behind you for the viewers, what you see under overpasses all over los angeles, tents everwhere you look. william, thank you, for that report. gillian. >> gillian: the biden administration's plan to buy back oil to replenish the strategic petroleum reserve may have hit a snag. gas prices are creeping back up after receding for several weeks. what does it mean for prices at the pump starting next week in

2023. steve moore is here to tell us what to expect coming up next. >> anita: missile attacks ramp up in ukraine. what's next? nate foy is going to be here with a live report. >> vladimir putin is at his most weakened state over the past, you know, 20 years. i mean, this war has done nothing but cause his reign in the kremlin to be more tenuous than ever before. we all need cash in the bank to stay ahead. well here's great news for veterans who own a home. home values have climbed to near all-time highs, too. that means the cash you need is right there in your home. newday can unlock it with the newday 100 va cash out loan. it lets you borrow up to 100% of your home's value. not just part of it like some other loans. pay down high-rate credit card debt, consolidate your second mortgage and car loans, and have the security of cash in the bank. the va has granted newday automatic authority.

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>> anita: today marks four years marine veteran and american businessman paul whelan has spent behind bars in russia. whelan is being held captive there on espionage charges since 2018. the white house says he's being wrongfully detained and securing his release remains a top priority for the administration amid tense relations between russia and the u.s.

>> gillian: vladimir putin is rejecting ukraine's proposal of a peace summit, after ten months of russian bombardment. nearly 18,000 have been killed and injured to date. nate, we are hearing reports of more attacks on ukrainian civilians by russia's military today. what can you tell us? >> unfortunately, that's exactly right, and in kherson, ukraine says in the past 24 hours russia has launched 33 rockets all at civilian targets. take a look at this video from overnight as one of those targets was the maternity ward of a hospital in kherson. unbelievably nobody was hurt in this strike. ukraine says two babies were born here right before the strike. thankfully they are okay, as are the five mothers who were staying here. now, this comes as intense fighting continues in the east.

take a look at this next video. this city is up for grabs, but ukraine is reporting progress in the neighboring region. president zelenskyy speaking before parliament today, listen. >> we have gotten cities back from the russian occupier. >> and putin says it did heis into the reality that four regions are a part of russia, kherson, you saw the attack at the maternity ward, donetsk, luhansk, and one more city, the two sides could not be further apart in terms of any sort of

peace negotiation. back to you, gillian. >> gillian: nate foy in kyiv, thank you. anita. >> anita: gillian, a rising number of emergency room visits reveals a growing mental health crisis among children. dr. marc siegel will tell us what's behind this troubling trend. plus, a view from the front lines of the crisis and the supreme court moves to keep title 42 in place for now. >> gillian: christopher oliveras joins us from the texas department of public safety at the top of the new hour. >> because they are trucking, bussing, flying everyone in, every single state is a border state. not just a texas, arizona, new mexico issue. together we support immune function. supply fuel for immune cells and sustain tissue health. ensure with twenty-five vitamins and minerals, and ensure complete with thirty grams of protein.

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like this. the study as i mentioned takes a look at the years 2015 to the beginning of 2020, so this is pre-pandemic. let's look at the numbers. mental health visits up 8% as we mentioned, while other emergency room visits were only up 1.5% and again, 13% of those patients were revisiting the e.r. in six months. what do you make of that? >> hi, anita. first of all, 8% per year, astounding and as you pointed out, pre-pandemic, brings us to 2020. the real takehome here is it's not the return to the e.r., it's based largely on disorders like anxiety, psychosis, neuro developmental problems, impulsive, people at home are not feeling they could control the teen or the young child, they were not able to and high use of what's called chemical constraints -- restraints.

i hate that term. chemical restraints mean anti-anxiety medications, anti-psychotic medications, so caretakers feel it's spinning out of control, bring them back, it isn't what i was expecting. and 308,000 kids and teens, 308,000. i was expecting to find it was all due to suicidal behavior, copy cat from social media, it's not. more to do with anxiety, attention deficit disorder, impulsive, and it's getting worse because of the pandemic. studies out of harvard and the u.k. show four out of five teens are in trouble because of the isolation from the pandemic. >> anita: no doubt that was going to happen, you mentioned the studies, the most common diagnosis was suicides, or

self-harm, 28%. mood disorders, 23%. anxiety disorders, 10.4%, and disruptive or impulse control disorders, 9.7%. so you mentioned social media as a factor, but again, because this was pre-pandemic, quickly i want to hear what you think is behind all of this and then move on to another question. >> i think -- i think what's behind it is the idea that we don't have enough caretakers around. you go to the emergency room, you are not doing that well. someone in the emergency room gives you a medication or a shot of something. you go home. well, when you are not doing well again, do you have follow-up, is there a doctor you are seeing, a therapist. it's about kids and teens bouncing from e.r. to home to e.r. it's an absolute indictment on the lack of mental health providers in this country. >> anita: so sad, and quickly, about 30 seconds. looking at these numbers from

this study, can you extrapolate and give us your sense of how bad this is going to get? because kids are still suffering from the fallout of the covid lockdowns. how much worse is this going to get for kids? >> i think 2 to 3 times worse easily. a big study out of the united kingdom and scotland showed kids suffered from lack of mobility, not playing as kids. they were shut down, learning with masks on, all of this caused increasing anxiety and it's going to double and triple this problem. and again, e.r. being the tip of the iceberg. the iceberg is kids that are suffering. we got a problem. >> anita: yeah, yeah, it's unfortunate. hopefully parents can get their kids off their devices and out to the playground or with play dates, much better for them. dr. marc siegel, thank you for your insight, always great to see you. >> absolutely. >> gillian: knew at 2:00, southwest airlines cancelling thousands of flights again today as frustrated travelers stranded at the airport demand answers over when they are going to be able to find a way home.

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>> nobody answers the phone with southwest. >> we still don't have our luggage. >> i hope southwest can get their act together. >> frustrating, i am very upset. i don't want to fly southwest again. >> anita: oh, boy. furious and fed up. that's how fliers feel after another day of mass flight cancellations. southwest airlines scrubbing thousands of flights as the carrier's problems persist. "america reports" rolls on into a second hour. anita vogel.