who texts the number 11 to the 1006 system , we will also send you an electric mixer as a gift , a pot of ten warm golden granite cloths. bismillah rahman al rahim salam, deputy assessor of the quality of the national standards organization said: the national quality assessment plan for 56 widely used products was implemented. the details of this plan will be published next week. some of the published results of this plan show that food detergents have the highest level of satisfaction and cigarettes, cars and brake pads have the lowest level of satisfaction . they had the quality. in the national

quality measurement plan, 24 indicators have been considered for high consumption goods became. the most important indicators of this plan are consumer satisfaction and the ratio of product price to quality. 20,000 consumers in all provinces participated in this plan in the field. the head of the judicial organization of the armed forces at the meeting of the military prosecutors of the member countries. according to the shanghai pact, the shiite city of china demanded the cessation of attacks and bombings and facilitating the delivery of humanitarian aid to gaza. we asked the member countries, especially russia and china, which have the right to veto, considering their position in the united nations security council.

take the above measures to prevent visor generation make the zionist regime pull in gharza. mr. pourkhaghan also said: "for more than a month , the state terrorism of the ignorant zionist regime has been committing the most terrible war crime of the kashichi generation." however, the united nations security council has been unable to fulfill its main mission of protecting human rights with the veto of the draft ceasefire resolution by the united states, england and france. the commander -in-chief of the irgc said at the conclusion of the national conference on emerging maritime opportunities and threats: iran's political geography has been revived after the revolution, and now iran can exercise its rights and interests everywhere in the world. defend major general salami also

considered the killing of a child in a besieged barricade as a sign of the failure of the zionist regime in the laqsa storm operation. the commander of the islamic revolutionary guard corps, at the conclusion of the national conference on emerging maritime opportunities and threats, referring to the penetration of the islamic republic of iran's sphere of influence in the seas, said: "without the need to expand our presence on the high seas, we need to strengthen the ability to strike a point to confront the enemies." the commander of the irgc continued by stating that our school does not accept oppression and leads us to defend the oppressed people of gaza and said: gaza that today is buried in the policies of america and the zionist regime and the disabled forces behind them have become. after this, no one can

remove the nightmare of death from the hearts of zionist or american authorities. the commander of the irgc navy also said: the national conference on emerging maritime opportunities and threats was held in the main axis, and a part of it was held at imam khamenei university in ziba kenar. it is in the sea from our economy and it is passing through the sea route. it is necessary to ensure the security of this economic route. strangers. in the persian gulf region, they disturb both security and the environment they can bring calamities to the region. at the end of this conference, the authors of the best articles were honored. dear mr. dr. hossein ghazi, with the cooperation of mr. dr. mohsen janor, you are welcome with the mention of sharif or hossein. the 16th edition of the book campaign

has been organized with the focus of the book panah ham bash and will continue until december. the subject of the book is facing abortion. talk about a choice. the choice to be or not to be a fetus. the subject that is discussed in the book panaham bash. narratives of mothers involved in intentional abortion . documentary narratives of facing the issue of abortion intentional fetus i put a piece of paper in front of me. let's write why to make it difficult for the child. soroush wrote: financial conditions, life first, we both looked at the paper . i wrote in a big way: it is hard to sin, no, this book has two chapters. the first chapter is about opportunities. there are mothers who, when they choose to stand on two paths , choose opportunities for themselves, stand up and protect their

own fetuses. there are those who choose not to have the opportunity to be a mother, a book authored by the efforts of behzad daneshgar and khanumha turkan mohammadian and published by maarif publishing house. we seek refuge in the book we are going to deal with the difficult issue of the fetus without judgment. and to hear all the reasons that have been said for prostration or not, and now this book is the subject of a poem. panah hamash book, subject of the 16th book and life course. those interested to participate in this campaign can send the number five to 90985. zeinab soleimani khabarari sada wa si, the military spokesperson of quds battalions, a military branch of the palestinian islamic jihad movement, said: our soldiers are standing against the column of enemy tanks on all axes. abu hamza emphasized in a video message: "the resistance

is in full health, the enemy's trust is in the soldiers' coffins." converted zionist. abu hamzeh pointed out that the enemy is targeting everything, including asra, and added: we have no responsibility for the prisoners in the air attacks of the enemy . glory be to god , men defend it and preserve it, just as men preserve the holy qur'an in their chests. a group of students

gathered in front of the turkish embassy in tehran to protest the economic exchanges of islamic countries, including turkey, with the zionist regime . the demonstrators condemned turkey's double behavior on the palestinian issue and demanded an end this oil transfer and export became the provision of this country to the zionist regime. the next part of the news is at 6 o'clock. eleanor!

in the name of god, light, in the name of god, light, in the name of god, light upon light. in the name of god, light upon light . in the name of god, light upon light. allah is witness that muhammad

is the messenger of god. hai ali al salah hai ali al salah hai ali al falah hai ali al falah

god bless god, god is great, there is no god but god la ilaha illa allah.

hello to all my dear compatriots in the news chat program. tonight we will take a look at the issue of quality of goods and services and i will talk more about this issue with the guests of the program . in tonight's program, we try to communicate with other experts and guests in form or video. today is named national quality day in the country's calendar. the quality of

iran's national standard organization is to determine the results the national plan for measuring the quality of 56 widely used products has been announced in the next week. based on this , food detergents are divided into special categories. they have the highest level of satisfaction in terms of quality, and car cigarettes and brake pads have the lowest level of satisfaction. the index of the ratio of the price of the product to its quality is one of the 24 indicators that have been evaluated. but the quality of the product is somehow the conformity of that product with its use. can a device guarantee the quality of a product? if the buyer is dissatisfied with the quality of a product, which device will take care of it? to these topics more. we will watch the report at the beginning of the program, we will come back and be with you.

the 18th of aban has been named national quality day in our calendar. the concept of quality is considered by some to be the satisfaction of a handful, and to some others, the conformity of the product with the criteria that have been determined in advance. we have to start the quality first from the government, so the government departments are also required based on the manual that is compiled by the national governor's organization. create a section and specialization, the provision of any service or product requires the approval of various institutions, from ministries to the national standards organization, but the trustee the quality is not very clear. the companies that produce these are responsible. first of all, they have to confirm because we actually certify their certificates. the head of the national standard organization also says that we only determine a spectrum for the level of quality.

quality, what kind of risk is less in which product is this subject to what kind of standard in which product is the maximum effect, so what kind of standard is this subject to? the laws are not very clear in the field of quality and they are written in a general way. consumer rights protection organization can implement this maker and producer, these are two opposites , now all we have is a new law. it is considered as the amendment law of this amendment law , it deletes its four operational clauses , it is not modeled for it in the amendment law itself. with the rest, on the other hand , the assessment companies receive their rights and rights for the approval of enclosures and services from the providers themselves. this matter, if the necessary supervision is not done, it is possible that in fact there will be some shortcomings, or there will be frauds, or

more sums will be charged from the people. experiments that do collect consumer rights can be preserved by revising the laws. an issue that can be on the agenda of the next parliament. amir nawai, radio reporter. yes. well, mr. saad, you are very welcome. you have measured 56 popular products in terms of customer satisfaction. how did you do this, how did these divisions turn out, what are your indicators, in the name of allah, the most merciful , the most merciful . greetings to you and your dear viewers all over the islamic iran. the threshold of the 100th year of establishment we are the national standards organization, for the same reason, we congratulated again in rosendard , and this year, anyway

, we know the 100th year of the establishment of the standard system in our dear country. the standard is one of the legal duties of the national standards organization to calculate the quality rate of goods and services annually and to inform the dear people and customers. it is also international with the cooperation of one of we used very prestigious universities of the country and we identified 56 items of high-use goods that have high levels in terms of importance from the point of view of the consumer, and we identified these in 24 quality indicators, which he said in the report, one of them is perceived quality, because quality is perceived, that is, it should be perceived. be it one of the perceived value by the consumer, that is, the relationship between the quality and the money that the consumer perceives to pay for it, in the satisfaction index, in the brand attention index, whether

or not there is a difference for the consumer of different brands, so the greater the difference , the we conclude that the manufacturer is very we have been more successful in branding in almost data from more than 20,000 real consumers directly, that is, in the field by my colleagues in 3 provinces of the country . the accuracy of this data can be said to be almost 100% reliable because the possibility of coordination between people in one province of the country is almost zero . in fact, these products are widely used by people at home dear information, the data was collected in the system, and after the experiment and analysis , which was done by the experts of the national standard organization and the cooperation of the prestigious universities of the country, today we have a report that reflects the quality of

56 types of high-quality products. in fact, today we can present it to our dear people, these are domestically produced or imported, and there is a wide range of them domestically produced, but in the case of some special goods that we produce domestically, that means we do not have a large share in the consumption basket, such as mobile phones, yes, other goods. iranian is also considered because the purpose of this issue is to check the quality of the goods that are consumed by the people, and therefore, if the goods are considered to be imported goods, the reality of consumption is this, and we must consider it statistically and scientifically, now that i have seen some of these items. for example, in food, pasta was one of the products that had a very high satisfaction. do you have a specific brand in mind, or not the entire production of pasta in the country, or the total production of detergents ? two or three of these items in the eyes of the consumer

the highest level of satisfaction we have to give an explanation. now it is the beginning of the discussion. the more the consumer markets have perfect competitive conditions, science says that the level of consumer satisfaction is higher because the competitive conditions automatically create quality . the two products that you mentioned, if the market analysts analyze the body, these are the companies whose production and supply of these products are offered in full competitive conditions. is when compatriot we go to a store and want to choose. in the front of that store, on those floors of the store , we are faced with tens of hundreds of different brands and different packages with different prices. this means that in that system there is a complete competition , but when you you cannot refer to more than two or three special products in that price basket in the choice of mahhroot, which means that there is a monopoly there, and

the monopoly always creates stagnation and laxity in the quality category. cigarettes and such, which now sometimes have a monopoly, are very good mr. saftrizadeh, how is it that they bring up the issue of monopoly , that where we do not have a monopoly, competition is created and it increases the quality. is this the same in production? i also offer my greetings to his highness and the respected viewers of this program and allow us at the beginning of the program to sympathize with the people of zandzadeh gaza as an industrialist and an iranian, and god willing, the calamity will be resolved. in this regard , the order of the doctor is approved by the industry department. naturally, we believe that quality comes from the so-called competition, because if quality is a category , only technical specifications and specifications and data to be satisfied

ok, it seems that in the end, customers also consider other aspects of quality that may not be approved and evaluated by the national standards organization, but in the competitive environment, customers make a so-called percentage of satisfaction with a product for themselves, and in the same way that he said, "naturally, i believe that the quality comes from the production department. it means that we produce. the requirement is that the quality is good , it can last, and we know that the quality of a liquid. i have a general criticism about the standard system. which we define some data or specifications for based on the requirements of a time, but the speed of technological progress and in fact the findings

that are on the floor of the production field can change the name to increase the satisfaction, the limits are defined, but it seems that i believe that the standards organization is the production organization itself. and it can be in order to be able to have a lifetime and be able to. he should maintain his market share or improve it in the field of increasing the percentage of improvement of the so-called customer satisfaction . he has a plan for this matter, but again, if i want to produce a sentence as someone who knows how to produce a floor actor, i am serving hazrat ali. and let me tell the viewers that the national standards organization actually allows an entry to enter according to the circumstances that arise , but the supervision control process is still the so-called automatic mechanism that has been formed in the market and if

a good quality product arrives and if the customer is bored, he can refer to the so-called legal mechanisms, rather than complain , and then submit to the punishments and the processes of mr. saftrizadeh. if he is unhappy with that product or has a complaint, he will leave it he wants to complain about the issue, whether it will be dealt with or not, or when he is supposed to leave , usually this happens to products that have a high price value. does this mechanism exist? in your opinion, it doesn't exist now. i believe that parliamentarians can be more precise in legislation, and use the tools of the national organization for standards, or even the angios , which are independent of the standards debate, or magazines

that are implicit evaluations. define and that the statistics and achievements and the percentage of satisfaction should be registered in a reference and in fact it should be the subject of creating a desire for the manufacturer to improve the level that mr. rasul soleimani, an industry expert, is with us . and dear viewers, thank you, mr. soleimani. is it possible for a device to be in charge in this sector , i.e. leave the issue of quality to a device and guarantee the quality of goods and services for the people? is such a thing possible ? the reality is that quality has many indicators and that a a device that can do this

it is almost impossible to measure and help to improve it now. the institution that actually improves quality in the world is the market. if we want to have high-quality goods, we must help the formation of the market. now, the most important factors that actually affect the formation of the market it has affected and hindered this work, there is command pricing, command pricing weakens the power of the producer and in addition, he does not have the motivation to produce high quality products, because the production of higher quality products usually requires high investment and when the production the provider does not expect profit to get a good profit from this investment , it does not actually enter the quality improvement process, and the most important thing that should be done to improve the quality in the country

is to help the formation of the market. factors such as standards provide the minimums, and mostly in the fields of safety , the discussion of standards can be opened in a minimal way. and now , mr. soleimani, do we have a legal dispossession in this department or are the existing laws enough? more now the new rules can facilitate. it helps the quality, but we don't have many legal creations, that is, executive bodies using current laws they can also behave in a way that improves the quality of goods and services. very well, my friends, let's see the interview, prepare for this interview, we will come back and continue the conversation in the field of food. well, the food and drug organization has been formed, but it has not come

to define all the rules and regulations based on the rules and specify in this area that it is the duty at all. what is the matter of obtaining a license to produce, considering technical issues, these issues have not been dealt with in the same way, that's why there is confusion even in some cases, the standards that are discussed in the food and drug organization, for example, in a field of foodstuffs it is not clear why, for example, there is a comparison in the standards organization. now, for example, in the case of supposedly the quality of a product, whose safety is more important , is the mandatory standard and the standards organization responsible , or is the food and drug organization responsible for this? there is always a conflict between these two organizations. or discussion.

yes, well, mr. sadeh, you are the trustee in this department, and there is also the food and drug organization . sometimes other devices may also enter this department. does this cause problems or not? allow me to make a clarification in this story, that is, in these scenarios that were raised based on the law of the islamic shura majlis, the law of the standard system, the national standard organization is responsible for the management and policy making of the standard and quality system , that is, as an upper body that operates directly under the supervision of the president, and the administrative position of the head of this body is at the level of the deputy head . there is a president or a minister, now it is a departmental body, like a food court, now it is a departmental body, a home ministry, these cannot be compared. in fact, the one who makes the policies of the standard and quality system in the country according to the law is the national standard organization. let me give an explanation because one

let the space of our discussion be a bit more scientific and more targeted, which is formed in the context of that quality, just as both of the honorable guests of your program said that it is a competitive ecosystem, and the work of the government is to regulate, support, and make policies in this area. as the guest on the phone of your program said, no matter how the executive actions or disrupting the natural mechanisms of the market system, the competition system, is carried out by the government , it will usually have a negative effect, that is, you , the producer of goods with consumption and quality raw materials , will produce, but the price put it down, that's all it is not possible, that is, when you enter, for example, this will happen in order pricing or exclusive in the first article