live from the kgo-tv broadcast center this is abc7 news. >> good morning, thanks for joining us. >> developing news new san francisco's union square. a chain reaction accident sent two people to the hospital. police say a city public works truck rear ended a mercedes s.u.v. at 8:30. the s.u.v. slammed into a yellow cab and the taxi collided with a fourth vehicle. all but the city trucks suffered major damage. the roads have been clears and police are trying to determine what led up to the accident. >> christmas cheer has turned into christmas jeers after a lot of disappointed online shoppers were without their presents on

the holiday. u.p.s. and fedex are facing their wrath on social media. nick is at the distribution center in san francisco and people are still waiting for their packages. >> absolutely. we have been follow this story all day, just a few minutes ago i talked to some rather frustrated customers. >> it has been a nightmare. >> this shipping center had people waiting in line before the doors opened because many of the christmas eve deliveries promised never made it, making customers fuming. >> christmas presents are in that package so here i am, thursday morning, obviously, the day after christmas, coming to get my packages. >> u.p.s. is working around the clock to resolve the issue. this distribution center in south san francisco was buzzing with pre-dawn activity but this morning, i still found angry customers sounding off. wondering if i can get i fund to overnight delivery paid on 12/

12/19, didn't deliver by 25. >> thank now making my son sad and u.p.s. help is no help. they are horrible. never again will i trust you. >> not all shots were fired at u.p.s. fedex took hits, too. one doctor wrote "major christmas failure by fedex, my guaranteed delivery by yesterday package still hasn't arrived. thanks for ruining christmas. >> some blamed shoppers waiting until the 11th other to buy. if you wait until the last minute to buy your gifts you run the risk of not receiving your gift on time. it happens. a spokesman for u.p.s. cited a backlog in the midwest and an ice storm in dallas-ft. worth 2 1/2 weeks ago. amazon is e-mailing those affected and offering to refund shipping costs and provide $20 gift card.

but she isn't buying. >> you know what? i am no longer u.p.s. for my business or personal use. at all. >> they are trying to get the packages to customers. new information i just heard from the communications department at fedex said the 3,000 team members delivered outstanding service. each package is important to us and well continue to work directly with customers to address isolated incidents. u.p.s. and fed. say they expect to have all packages delivered today, tomorrow, but definitely by the weekend. >> thank you, nick. if you are waiting for a package or if the delay impacted christmas, we want to know at facebook.com/abc and let us know what is going on as you can see, the delay has a lot of people talking already this morning. >> happening now, bargain hunters are out shopping for the 56 christmas sales and stores

are hoping to get rid of their left over inventory. amy hollyfield is in pleasant hill. what do you see, aim? >> the crowds are not too bad. we are at ko hl's open for 108 hours straight headed into christmas eve and open again this morning but the people are not here. if you are thinking of shopping today and worried about the crowds don't think twice. >> they barely took a break for christmas opening back up at 5:00 a.m. this morning although there wasn't a huge crowd here. those who did show up looking for bargains had the store to themselves. >> the parking lot is...sparse. >> this was a handful of stores that offered more hours than usual, to make up for the short season. macy's offered deep discounts.

>> i did good, 50 percent and then another 15 percent on top of that. >> christmas items are course are on sale and are very popular. the stories expect people to come and buy ornaments. >> they are 40 percent off today and a few weeks ago they were actual price. people will do returns today but the hope is they will do what this woman did the. >> i came with my returns and i spent money that i got from my runs, so... >> it wasn't that great of a season and are hoping maybe today can make a difference. >> as far as sales, it has been slower this year. last year there were so many more people and so much foot traffic. >> foot traffic was down 21 percent. experts say on-line shopping is to blame. this morning, at sun valley mall, clerks hope the business of runs will turn into sales. >> my expectations are more helping everyone get the sizes

they need. also, being able to show them the stuff they did miss out. >> there is a term forshipping if yourself right now and retailers hope you will engage in "selfishshipping -- selfish which includes all the christmas decorations they want to get rid. >> thank you, amy hollyfield. also, shoppers are lining up in conquer at sun valley to make a purchase they could not make before christmas because the air jordan shoes went on sale. buyers had to stand in line a welcome to get a ticket allowing them to get into the store today. the retail price? $170. >> happening now a judge is hearing arguments this morning on the future of city college of san francisco. right now san francisco superior court is jam packed with students, teachers and other

member of the community. two lawsuits are being heard. one was filed by california federation of teachers and the other by the city attorney suing to stop a move to revoke the accreditation. the lawsuits contend the accreditation commission is violating state law and is bias against city college but the commission says that the school has failed to comply with financial and academic standards. without the accreditation they lose the federal funds and are forced to close next year. the family of an oakland girl who is on life support will meet to discuss whether to appeal a judge's decision to have her breting tube removed after she was left brain dead after a routine tonsillectomy. the parents spent christmas at the hospital with jahi mcmath and put up a christmas tree and presents and the family is thinking about moving jahi mcmath to another facility to be kept on life support.

>> a man was suspected of murdering a woman on christmas day, the 21-year-old is believed to have murdered a 21-year-old alma ortega who has >> new numbers by the sheriff deputy show that 316 people were arrested during the enforcement for d.u.i. that started december 13 the up from 299 arrests from the same period last year. san mateo released numbers with 127 arrested since december 13th down ten arrests compared to last year. >> new this morning, al-qaeda has released a video showing a kidnapped government contractor who was on deducted in pakistan in 2011 and the 72-year-old says now he feel totally abandoned and forgotten and he is calling on president obama to negotiate for his freedom.

the video provided to the "washington post" is not the first. a similar video was released last year. the officials have repeatedly said that washington will not bargain with terrorists. the target is responding this morning to claims that hackers who hit managed to steal customer's encrypted bank pins what could have been compromised because banks decided to limit withdrawals of affected customers. target admits names, account numbers and expiration dates were exposed but denies the pins were compromised. the company said they would offer free credit monitoring for a year to everyone impacted by this crime. >> this morning, five teens are facing misdemeanor charms after a huge fight broke out outside a florida movie theater. police describe it as a christmas day melee with up to 600 teens involved in the brawl.

there was fighting, people jumping on cars and according to police it started when an off-duty female officer pepper sprayed teens trying to get into to movie without paying. it took a few hours to break up the crowd and no one was seriously hurt. >> still to come, the wanting doctors want parents it know about if their child got a tablet if christmas. >> google glass is break new ground in the operating room. >> apple is slammed with a big fine over an iphone practice.

a terminally ill girl who received support from thousands of christmas carols has lost her battle to cancer dying peacefully yesterday morning from a rare form of leukemia. saturday, 6,000 people gathered in front of her pennsylvania home to fulfill the wish if a huge holiday carol. the family posted a photo of her giving two thumb's up as they her the caroling. >> google glass is being credited for lending a revolutionary helping hand in the rating room. it is amazing. the alabama surgeon used this for a shoulder replacement in a

video conference with a doctor 150 miles away in atlanta who helped virtually. they transmitted live video to the doctor while his hands were super closed by a computer. google glass was previously used to pull up x-rays on the glasses during a surgery. >> regulators in asia are taking a bite out of apple for limiting competition, apple asia was fined $665,000 for restrictive practices in contracts with local telecom subsidiaries responsible for the sales of iphone in taiwan. the agency said they restricted the carrier's ability to determine their own prices and price structure. >> how much should you worry about the if you tablet their

children got for christmas? doctors are worrying children are missing out on physical play with toys which promotes brain development. experts say, used correctly tablets are a great educational tool and those who grow up using them are better with technology. the key, they say, is in moderation. >> if we ask the four-year-old with a tablet... >> mike nicco is ahead with the forecast. >> good thursday morning from the roof of the broadcast center. even those these are the shortest days of the year today could be the 5 the consecutive day with a record high around the bay and we will look at how much longer that will last, you can see it is hazy behind me and how many more spare the heirs can we get before the end of the year. >> the local teen who sent a report at a very spot very few

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covering santa clara, san francisco, east bay, and all bay area, this is abc7 news. people in big sur are learning what happened at a meeting taking place where the united states forest service. 100 evacuees were allowed to run home and the fight for the fire started december 15 the in los padres national forest sparked by an illegal camp fire. by the time it was over, 34 homes were destroyed and 900 acres of forest land were scorched. there are still 115 firefighters in the area. >> 19-year-old palo alto native is the youngest man in the world to ski to the south pole. he and his expedition partner

reached their destination on christmas east and set a new speed record. it took the two students 18 days, four hours and 43 minute those make the 400 mile trek after setting out december 6 to watch from the edge of antarctica to the south pole dipping below up to 89 below zero. when asked what he wants to eat when he gets home: pizza. >> you only get frozen pizza down there. now the weather forecast. >> what is so special about that in the middle of summer? 89 below is balmy, right? >> exactly, not like it is 135 below. very impressive. congratulations. it is hazy. the base is calm. the city is back to the normal noisy south you can hear the embarcadero and the sounds of the horn.

it is dry again and a lack of clouds showing up. we will head to the south if you are going that way high fire danger through 6:00 with windy conditions, also, with the santa ana's kicking in. back home, for us, low 50's in oakland and concord and santa rosa and 52 there. the rest of us are in the mid-to-upper 50's and half moon bay is 66 degrees for the warm spot right now. check out the beach: ocean beach, specifically, with the rough surf and foams on the waves rolling in. record warmth is possible again today and poor air quality and a dry cold front coming through tomorrow, that could dip our temperatures but it is not strong enough to get rid of the poor air quality so tomorrow could be day 20 and sunny and warm and into the new year, possibly january 5 we could see a hint of a pattern change

bringing storms our way. from the east bay hills back across the bay, you can see the poorest air quality in oak, san francisco, and cupertino. those areas have the worst air quality. speaking of san jose, the south bay, right around cupertino, that is what we are looking at, oakland is 68 and record high yesterday and most everyone is 11 degrees warmer than this time than yesterday. san rafael and richmond are coolest at 63. the warmest is santa cruz and cloverdale at 70. tonight, the temperatures are about the same as this morning maybe a degree or two warmer because of the high clouds and low-to-mid 30's inland and upper 30's at the bay shore and san francisco is mildest at 47. it looks inviting to head to the

coast at 66 and sunny but be mind will of the sneaker waves that move further on the beach nonare used to and the strong rip currents fur in the water. other areas are dominating and the reason it is losing the moisture is it breaks through the high pressure and takes the energy. a light wind chill will bring cooler temperatures and not clear the air mass is we will have number 20 "spare the air" day tomorrow with high clouds and sunshine and record warmth this weekend with lower to upper 60's and lower to middle 60's through the new year so no rain until next year. >> if you have a tablet you will want the abc7 crap to be the first thing you download. abc 7 fuzz reporter tells you what is new. >> the news app is the place to go for the latest.

>> can you now report news when it breaks with one click and you can send all of your breaking news videos and crazy weather photos to our newsroom. you might just see yours on air. now you have control of the font scrolling faster than ever with up-to-the-minute weather down to the hour or watch bay area's most experienced team. it is all on the new and improve ed abc7 news app available free on itunes. the rare cub that could one day be the real lion king. >> later today on "katie" ll cool jay talks about his new show right here.

to those who've been waiting welcome to covered california. the place to find quality, affordable coverage, and nobody can be denied because of a pre-existing condition. enroll today at coveredca.com. dream come true, the unforgettable moment beyonce give as special fan that leaves both if tears.

>> at 5:00, the worries over water: what bay area fours are most concerned about after a historic lack of rainfall this year. >> finally what do you get when you cross a tiger and a lion? a liger, which is a rare animal a zoo in oklahoma is lucky enough to have the only cubs that will be the biggest cat ever seen at half a ton. right now, they are just a few months old and still pretty small, you can hand feed them. later you will hand feed them. with your hand. thanks for joining us.

[cheers and applause] >> oh! hey! hey, what's up? what up? what up? what up? what up? what up? what up? [indistinct speech] hey! there he is. >> how are you? >> what's up, man? what's happening? yo. [cheers and applause] there he is. hello. welcome to millionaire. today's returning contestant had two strategies for doing well on this game. one was to keep watching keeping up with the kardashians, and the other one we all learned yesterday was to be very lubed and oiled up. you still looking nice and shiny today, man. we got to welcome, from matthews, north carolina, y'all show some love for ross king! [cheers and applause] ross...