ems.r insulin mayr insulin may increase risk of low blood sugar. it's time. lower your blood sugar with invokana®. imagine loving your numbers. ask your doctor about invokana®. live from the kgo tv broadcast center, this is abc 7 news. >> preliminary results of the forensic examination revealed supporting physical signs that mr. williams' life ended from asphyxia due to hanging. >> new details released today on the apparent suicide of beloved actor and bay area resident robin williams. the famed comedian was found dead in his home in tiburon

yesterday, suffering from severe depression. good afternoon. i'm larry deal. >> and i'm sharon jennings. a growing memorial at his star on the hollywood walk of fame. the you can see candles, flowers and mementos surrounding it. fans are stopping by in tribute to a man considered a comic genius. >> at 8:30 tonight, the tcl chinese theater on hollywood theater will dim its forecourt lights for one minute to honor robin williams. >> we have live team coverage on the life and death of robin williams. >> we begin with abc 7 reporter wayne freedman live in marin county with what we learned today from investigators, wayne. that news conference was kind of gruesome in detail. >> reporter: it was, larry. robin williams' death isn't just a national and world story, it's a bay area story. this is where he grew up. this is where he went to high school. behind me at college of marin is where he first appeared on a stage. but today was a strange mixture

of warm memories and cold hard facts from the investigation. >> the preliminary cause of death is asphyxia due to hanging. >> reporter: in marin county today, the sheriff's department says it is handling robin williams' death like any other examination, but clearly it's more than that. reporters from around the world listened to every small detail. williams' wife had gone to sleep alone at 10:30 p.m. in a different room. she had left the next morning without awakening him. just before noon, the actor's personal assistant became worried about him when he did not respond to a doorknock. >> at this time, the personal assistant was able to gain access to mr. williams' bedroom and entered the bedroom to find mr. william clothed in a seated position, unresponsive with a belt secured around his neck with the other end of the belt wedged between the closed closet door and the door frame. his right shoulder area was touching the door with his body perpendicular to the door and slightly suspended.

>> reporter: it is hardly the end in anyone would have predicted for an actor and comedian who touched so many people. james dunn taught williams. he said the williams he knew seemed exactly the opposite. thinking was a very, very kind, sweet man. who never said a bad word about anybody, and i never heard anybody ever say a bad word about him. >> reporter: that was in the early 1970, before "mork & mindy," before the oscar, before fame. the kid from tiburon wanted to be an actor. he succeeded at that. >> they believe he will go down in history as a major artist like charlie chaplain. he'll be remembered as well as chaplin. >> reporter: at one point, i asked james dunn what he thought it was that made robin williams so special. what did he have? the answer he said, quote, intelligence, a fertile mind. meantime, the sheriff's office wants to stress that the investigation and these results

remain preliminary. a final answer will take several weeks pending a toxicology report. live in marin county, wayne friedm friedman, abc 7 news. our coverage continues from the mrs. doubt firehouse in san francisco. >> 2640 steiner street. that is of course where "mrs. doubtfire" was filmed. as you can imagine, it's been nonstop fans all day. we noticed a lot of vacationers from all over the world stop by here as well. of course, a lot of local people. this house has, if you will, become sort of a shrine to the memory of robin williams. the floral memorial just keeps getting bigger and bigger. this home is now on the other hand by douglas. he is no hurry to remove this extemporaneous tribute. >> i'm not about to change anything. it's all deserved, isn't it? >> reporter: and they're coming

from all over the world. >> the only mistake i didn't make is to put a bucket out front with a nickel for every picture. i would have retired years ago instead of this friday. >> reporter: to many of his fans, this home will forever inextricably be linked to robin williams. >> i felt i needed to come by here. "mrs. doubtfire was a big movie for me. it was my childhood. >> it's cool that his memory will live on in this house and in other places and with his movies and stuff. >> reporter: "mrs. doubtfire" was shot here in the early 1990s. williams played a husband who disguised himself as a nanny to win back his wife who wanted a divorce because she felt he was irresponsible. >> he was always trying to be happy. always trying to smile and make other people happy. that's what i remember best of all about his movies. >> reporter: that's what everyone remembers about robin williams. few knew just how hard he fought his demons. >> he always seemed so happy.

and he was so upbeat. and just to hear that he suffered depression is just so sad. it's hard to believe. >> reporter: hard to believe, as someone said, that deep down inside he was really a sad clown. vic lee, abc 7 news. >> robin williams was a big supporter of glide memorial. this is the actor attending one of the charity fundraisers in which he took the stage with bill cosby. robin williams bonded with the people at glide in a special way. he also talked openly to them about his own problems with drug addiction. >> when robin would see some of the people here at glide, he would immediately have empathy for him and they with him, because they understood there was something going on that was beyond any of us. and yet it was a compassion act. >> robin williams began donating his time and money to glide memorial church over 30 years ago. he even donated these

autographed objects for a fundraising auction. he helped project open hand in a big way in the late 1990s. that organization was about to lose $750,000 in funding to retrofit its building, and that's when the comedian step in. >> coming down to the 11th hour, we were about $50,000 short. and robin and his wife stipulated and made that gift. so we were able to meet that goal. and as a result, what we're doing here today in this building, 2500 meals going out to people who are critically ill and also to seniors in the bay area. that's part of his legacy. >> well, the williams family has not yet announced funeral arrangements or whether there will be a public memorial in the bay area. >> for her part, congresswoman nancy pelosi wants more done to help so many people like robin williams who are suffering from mental illness. >> when people say he took his life, i say, no he died of an illness. you know, he had challenges that were an illness.

but sometimes something so high profile and so heartbreaking can give us a boost to do even more. >> pelosi said she worked hard for the mental health parity act in 1996 which will require that mental health benefits have the same coverage of medical and surgical benefits. >> robin williams' death outside of his fame is not that unusual, unfortunately, because it's so prevalent. the problem of depression. >> according to the centers for disease control, more people in the u.s. die by suicide every year than in car accidents. it's a shocking fact. >> abc 7 news reporter laura anthony talked with one east bay mother who lost her adult daughter to suicide. a case with some eerie similarities to robin williams. >> my daughter jenny died by suicide in 2008. >> reporter: teresa ferguson knows well what the family of robin williams is going through. she lost her 31-year-old daughter, jeanni clacker to suicide sex years ago. the method, hanging.

>> eventually, she just -- she gave up hope that she was ever going to be able to get better. and in fact one of the final things she said was i don't think i can ever have kids. and so how can i get married knowing that i can never have kids because i can't take care of myself. >> reporter: since jenny's death, ferguson has devoted much of her energy to an organization called out of the darkness, a national foundation dedicated to suicide prevention. knowing the star battled depression, ferguson recently tried to contact williams' publicist to see if he might speak at their october march in oakland. ferguson strongly believed the biggest key to battling depression is to erase the stigma there. >> are still many, many people who won't even admit that their child died by suicide. there is something wrong with that, you know. we have to -- we have to get to the point where we see this as an illness, a disease that needs to be treated. >> reporter: like williams, ferguson says it appeared her daughter had everything to live for. a successful career and at the

time of her death, jenny was engaged to be married. in oakland, laura anthony, abc 7 news. >> and if you or your loved ones are dealing with severe depression, suicidal thoughts or mental issues we have some organizations that offer help on our website at abc7news.com. the san francisco giants plan to honor robin williams with a moment of silence and a video tribute before tonight's game against the chicago white sox. you're looking at video of williams playing the role of the pregame cheerleader during the 2010 play-offs. the giants went on to win the world series that year. williams owned season tickets and would often greet players in the corridor outside the clubhouse before and after those games. robin williams' movie "patch adams" touched a lot of people, but fewer were touched like the girl he filmed the scene with.

cameron stanley was 7 years old when she was in that movie and she was going through chemotherapy and radiation at the time because of a tumor. she created a special bond with williams. now that 22-year-old is cancer-free. coming up on abc 7 news at 5:00, stanley shares her memories with the person who gave her laughter and strength when she needed it. >> you can see the tears in her eyes. williams' family posted this statement on facebook. and it says we are grateful for the heartfelt outpouring of support for our beloved robin williams from our fans and friends around the world. your kind words are great comfort in this time of deep sorrow. we love you, robin. rest in peace. >> abc will have a special 20/20 report. the rest of the news of the day, the big mess that shut down all westbound lanes at the san mateo bridge for hours today. also, dealing with the drought. the emergency restrictions put

into place minutes ago by the east bay municipal utility district. i'm spencer christian. some clouds arrived last night. but the thunder and lightning stayed away. now get ready for a warm-up. i'll have the worst case scenario forecast in just a moment. new at 4:30, robin williams' special relationship with u.s. troops, and one lasting memory during a performance in kuwait. at 4:12, a look at the afternoon commute. this is 60 in walnut creek. traffic really starting to back up northbound for travelers headed toward concord. it is moving pretty nicely on 680 south. back with more in

covering walnut career, burlingame, campbell, and all the bay area, this is abc 7 news. >> well, how big a difference does a couple of seconds make? plenty. just ask these pedestrians in manchester, england. look out here that was a mini coop they're would have wiped them out. it hit in the front of the building, almost hitting those two. the car smashed into the front of the hopwood hall college on saturday. they're still unsure of exactly why this happened. the 21-year-old driver was taken to the hospital with head injuries but is expected to survive. they're quite fortunate. >> wow. take a look at this mess. this forced a closure of all westbound lanes across the san mateo bridge for about four hours today. two big rigs collided on highway 92 near foster city boulevard. dry cement and diesel fuel spilled from one of the trucks just before 9:00 this morning, and drivers had to inch through

traffic for several miles, beginning in hayward. the chp diverted others from westbound 2. that's right before the toll plaza. take a look at this backup. westbound 92 reopened about 1:00 this afternoon. and taking a live look at it right now, it looks as though it is moving a whole lot better than it did earlier today. and that's a relief for anybody who has to cross the san mateo bridge this afternoon. >> a lot of that traffic headed for the san mateo bridge ended up on the bay bridge. >> you got stuck in that. >> i got stuck in that. i can testify to the problems there this afternoon. all right. moving on. an update now on an issue the i-team first broke and has been following for more than a year. now lawmakers today announced a new effort to eliminate the backlog of untested rape kits in the bay area. san jose congressman mike honda says about $41 million has been earmarked to help complete the testing nationwide. these kits in connection with criminal cases. there are half million untested kits in the u.s. including 2,000 in alameda county. the funding still needs final

approval. the i-team first reported on this issue in may of 2013. since then a state bill has been introduced to expedite the processing of the kits. the aids memorial in san francisco park has been vandalized. five trees or tree ferns, a park fence were all damaged. a rec and parks spokesperson believes that it may be the same person who vandalized a memorial back in march. no arrests made at this point. well, mandatory water rationing is now on tap in the east bay, but the new limits are not across the board. >> water users will face restrictions on outside use. abc 7 reporter joining us from neptune park in alameda with more on today's move and what it means. nick? >> reporter: absolutely, larry, cheryl, you know alameda started their water restrictions in january. that's why this tree is in desperate need of water and the leaves have turned brown. also is the reason why this park

is a dry, brittle mess, and everything in it is just blowing away. >> in january, the city manager mandated a 20% water reduction. >> reporter: alameda city leaders saw what the drought was doing and took action early on by implementing water conservation. eight months of tough action have left their city parks looking like this. >> we've actually lost a few trees here and there. but that's -- that's the price you're going to pay. >> reporter: but elsewhere in the east bay, users haven't been as conservative, either neglecting cutback on water usage or ignoring the call to serve all together. today the east bay water municipal's board took action. >> is going to declare water shortage emergency and enact mandatory outdoor watering restrictions for all of its customers. >> that means tougher rules on when, where and how the water district's 1.3 million customers can use water.

>> i water on wednesdays and saturdays, what is it? is it five minutes? is it half an hour? >> reporter: anticipating that there may be confusion, the water agency has placed the conservation guidelines on its website and introduced a new page to report water abuse issues, insisting that the goal is not to punish customers, but rather to educate them. alana ellis has gotten the message. her neighbors have nothing to show for lawn but weeds, and it has been nearly three months since her car has had a bath. and when she washes it, she is sure to use the hose with the shutoff valve to reduce waste. >> try to think about it as help as much as i can. >> reporter: the state has asked that the mandatory water restrictions remain in effect until next april. john says he thinks alameda has set an example for others to follow. >> we can do it, anybody can do it. >> reporter: nick smith, abc 7 news. >> take a look at unusual weather in tahoe.

not snow, but part of tahoe city was covered in white last night. showing some really serious hail coming down. this is part of a series of thunderstorms that blew across the area last night. >> nothing like that here in the bay area. >> no. >> spencer christian outside with today's accuweather forecast. >> things are certainly calm in the bay area now. they were for much of the day. the storms stage east and north. we're fortunate we did not have them move through the bay area. showing mainly sunny skies over the bay area at the moment. but we do have high clouds pushing through. you can see some offshore there and some over land areas as well here is a view of the western sky with a bunch of high clouds. current temperature readings 58 at san francisco. low 70s at oakland and san carlos. 85 at gilroy. here is a different view of clouds over the golden gate from our sutro tower camera. it's 72 degrees in santa rosa. 63, 81 fairfield. 77 in concord. and 80 in livermore. here is a look from the golden

gate. clouds move. and these are our forecast futures. mostly sunny and mild tomorrow. and a warmer pattern begins on thursday. satellite radar composite image shows high clouds pushing into the bay area ahead of an advancing frontal system. and those clouds will continue moving through overnight. here is our forecast animation starting at 7:00 this evening. once the high clouds push through, they'll be followed by low clouds. but we'll have a brighter day with low clouds mainly sticking around the coastline. sunny skies over the bay and inland areas tomorrow. for the week ahead, san jose, our indicator of the high temperature pattern will see temperatures bouncing back up to right around average by thursday, and staying in a rather stable and steady uniform pattern through next tuesday. here is a look at our overnight lows. mainly upper 50s to around 60. so pretty much the pattern we've had the last couple of weeks or so during our overnight hours. then tomorrow a mostly sunny day with a few low clouds near the

coast. highs will range from mid and upper 60s to mid-70s around the bay. low to mid-80s inland. and here is the accuweather seven-day forecast. we do have a bit of a warm-up coming our way. it won't be a powerful one. but we'll see ooh highs in the upper inland. low 80s around the bay. upper 60s on the coast. and then temperatures will remain in a fairly uniform range. upper 80s to near 90 inland saturday through tuesday. upper 70s to low 80s around the bay. and mid- to upper 60s on the coast without much variation at all and without thunder and lightning. >> all right, spencer, thank you. coming up next, robin williams touched so many lives here in the bay area, and that included animals. his impact on a special great ape. and new after 4:30, who has the better dance move here is? the dance-off between an officer and some neighborhood kids. ...we need to break up. is it the biting? cuz i can stop? no! i love you and your show.

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in woodside is among those mourning the loss of robin williams. the foundation said robin williams and coco the gorilla shared a special bond. the two met for a video shoot in 2001. coco's handler said at the time this was taped, she had not smiled in six months because her life-long partner had passed away. well, a few minutes with robin williams, and guess what happens? he is laughing and then she -- well, i guess as a gorilla, but the two joked and they were kind of wrestling and tickling one another. the foundation said coco was somber today after her handlers explained she had lost a good friend. couldn't they have not told coco? it made the gorilla sachld. it's not like she going to go on the internet and read it. >> she is very smart. >> but it's always nice to learn more about the gorilla foundation. >> that's true. >> you know, we had talked about

the mrs. doubtfire location where everybody is leaving all the mementos. williams not only did that, but he filmed a lot of movies in the bay area, including "jack" about a boy who ages too fast. >> here is a moving scene where williams' character delivers a commencement speech that was shot at the cushing amp a theater. >> don't worry so much. because in the end, none of us have very long on this earth. life is fleeting. and if you ever a star in the summer sky. when a shooting star streaks through blackness turning night into day, make a wish. think of me.

and make your life spectacular. i know i did. >> yes, he did. >> you know, we think of robin williams the comic so often. but so many of his movie roles really underscore the message of how fleeting life is. >> that was an amazing scene. >> very powerful. >> we have much more coverage on the life and legacy of actor robin williams. >> we'll go live to hollywood's walk of fame with a look at the outpouring of love and sympathy of this comic genius. plus -- >> from playing a soldier to entertaining them, wheel examine robin williams' special relationship with men and women in uniform. the central valley residents who relived frightening moments in an

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live in the kgo broadcast cent center, this is abc 7 news. >> an outpouring of gratitude to o for robin williams at some of the bay area institutions connected to the comic. this was the setting for "mrs. doubtfire." other fans are leaving flowers on the front steps of williams' home in tiburon. neighbors say he was a kind man

who would often ride his bike until the neighborhood. >> curt hawkins joins us in hollywood with how fans there are remembering robin williams. kirk? >> reporter: well, larry and cheryl, right now as you can see behind me, the memorial is growing, and so are the cloudro hundreds of fans stopping by to pay their final respects. new details have been released into the death of beloved actor and comedian robin williams. the coroner's office confirming earlier suspicions that williams committed suicide. >> that mr. williams' life ended from asphyxia due to hanging. >> reporter: the 63-year-old actor was found by his assistant in a seated position with a belt tied around his net and attached to a door. he also had cuts on his left wrist. williams was already cold to the touch. williams' life had last seen him sunday night when she went to bed. she left monday morning thinking he was asleep.

his personal assistant got concerned when she couldn't reach him and then made the horrifying discovery. >> the personal assistant was able to gain access to mr. williams' bedroom and entered the bedroom to find mr. williams clothed in a seated position, unresponsive. >> reporter: william's spokesperson says the actor has been battling severe depression. >> he was somebody that had a drinking problem and that was the issue that he had most recently had to deal with. >> reporter: williams' wife susan schneider saying i lost my husband and my best friend while the world lost one of its most beloved artists and beautiful human beings. the hollywood chamber of commerce placing a wreath at williams' star at the walk of fame. hundreds stopped by to leave personal notes and flowers. >> it's exciting to be here. but it's sad to see the loss of such a great man. >> reporter: investigators now knot yet revealing if williams left behind a note. the investigation into his death still under way as they wait for

the toxicology test results. live in hollywood, kirk hawkins, abc 7 news. larry and cheryl, back to you. >> thank you so much. robin williams was so good on the big screen, and so generous offscreen. >> he really loved performing for our men and women in uniform. and they loved him back. abc news reporter martha radditz has that part. >> reporter: playing the air force disc jockey aid cronenauer, he made the troops laugh. and offscreen around the world -- >> good morning, virginia! >> good morning, baghdad! >> reporter: robin williams made instant connections with our troops wherever he went. he traveled to war zones, entertaining close to 100,000 of our troops in 13 countries

during uso tours. >> merry christmas. >> reporter: after his shows, he would always stick around, seeking out those who couldn't come to the main event. >> he would go to the guard towers. he would go to the dining facilities. he would go to the security police who couldn't come to the shows because they were on duty. and he would spend time with them individually. that was very moving. >> reporter: and for the veterans and especially the injured back home, williams used comedy as therapy, telling our own bob woodruff during a fundraising stand up for heroes event in 2012. >> i'm so honored to meet them and know what they've gone through and say hey, dude, this is just something that really humbles me. >> reporter: another humbling moment for williams came during a performance in kuwait in 2007. the soldiers knew that bugle meant the flag was being lowered.

williams wasn't sure why the troops were turning their backs on him, but he of course found humor in that moment. >> i'm not going forget that. i've never had an entire audience just go forget you! i was also wondering what is coming from that way. >> reporter: williams would joke about that for years to come. but you could always see that pride in our troops, that respect, and they always gave it back. >> i just want to say thank you to all the men and women serving our country. thank you very much. >> so humble. so humble. we have much more on robin williams on our website, including some of his best quotes, and a slide show of him through the years there is also resources for mental health and depression there. that's on our website at abc7news.com. >> and we have to include some of the other news of the day, including this story. three men from stockton are talking tonight after they were rescued from a sailboat that was ravaged by hurricane julio near hawaii. the coast guard provided some

incredible video of their badly damaged boat in the pacific. this is about 400 miles north of oahu. the sailor spent 24 hours stranded in battered seas. those conditions caused their vessel's mast to break from the hull. >> i was sitting in the galley, reading a book. and all the stuff on the shelf, on the starboard side just came off and flew into me. >> water-filled up my quarters. i got flipped over. and i thought initially that that was it. >> a matson cargo ship rescued them and brought them to honolulu. all three escaped uninjured. they had been sailing to thailand. former microsoft steve ballmer officially took over today as the new owner of the los angeles clippers. ballmer replaces donald sterling. the nba banned sterling for life after a recording of him making racist comments surfaced in april. a court then gave sterling's estranged wife shelly the

authority to sell the team. ballmer agreed to pay $2 billion for the franchise. other nba owners quickly approved the sale to ballmer. still ahead on abc 7 news at 4:00, how to use a cat as a hacker? first, some neighborhood kids have republicanin with poli -- run-in with police. but it's a good run-in. some interesting clouds above. why they'll be disappearing soon and we'll be getting warmer. i'll have the accuweather forecast coming up. another look at traffic. we mentioned earlier the backup at the bay bridge toll plaza as a result of the overturned truck that was on the san mateo bridge. so everybody going to san mateo quickly diverted to the bay bridge. adds you can see, the fastrak lanes are moving likely. the cash lanes a little backed up. it's a lot better than it was two and a half hours ago, i'll

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well, this was a rarity. triplet pandas born in china in the country's artificial breeding program. the three were born july 29th. breeders delayed the announcement, though, because they weren't sure all three would survive. they're still pink, mostly hairless and in an incubator. they have yet to be known. the triplets are only the fourth known to be born in the world. kind of cute there only the fourth known to be born in the world through the breeding program. >> they're so tiny. >> for now. he may be new on the job,

but a rookie kansas city police officer made an immediate impact on some local kids. >> the kids were dancing on a street corner when officer james crabbe joined in with his version of the octopus dance. this he goes. he traded turns and then pulled out his best move of the day, okay, there he goes. we don't know what he calls this. but he was able to actually get up on his own. >> well, he is only 26. >> the officer admitted he couldn't even believe what he was doing while he was doing it. but there was a method to his dance madness. >> went through the academy. and when i first got hired on, i told them how i wanted to interact with the community and start building some rapport with the citizens. i feel like if we build rapport with them, they're more likely to call us when they need us. >> the kids certainly enjoyed their time with the officer. one girl said he was pretty funny and liked that he was showing them that even the cops could be cool. >> really nice. fun video there. spencer christian outside. he's got some moves. i saw you with that hula hoop at the playground the other day.

>> the only move i have. a nice time lapse view. looking at clouds moving at us from different directions. from the northwest and lower clouds from the southwest. an interesting sky over the bay area today. but it's going to get sunnier as the week goes on. despite the presence of high clouds in parts of georgia, florida, interior northwest, we'll see some storms over wyoming. and across the state of california tomorrow, look for mainly sunny skies, except for some showers way up north around eureka and the northeastern corner. mainly sunny and warmer over the remainder of the state. tomorrow we'll see mostly sunny skies. a little bit of low cloudiness lingering at the coastline. highs will range from mid-60s at the coast to low to mid-80s inland. it's going to be a lovely day. larry and cheryl? >> nice. >> spencer, thank you so much. still ahead on abc 7 news at

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i have a new application on my phone. it's a moral gps. it's kind of text. the girl you're texting is the same age as your daughter. reroute. people always complain about their phones as saying i've only got two bars. listen, i'm an alcoholic. all i've ever needed was one bar, aim off and running! >> and we are celebrating the life of robin williams today. that was williams helping matt damon with the monologue when he took over the jimmy kimmel show last year. and over to the left, you can see jimmy kimmel behind him. you can catch jimmy kimmel every week at 11:35 on abc. >> that was a really funny episode. robin williams is trending on abc7news.com as well as on our facebook and twitter feeds. people are posting their condolences and memories of the man who made so many of us laugh.

>> jeff wrote on twitter, so sad to hear about robin williams passing. he was such a huge part of my childhood. it feels like i lost an uncle or something. and katherine wrote sf city is heartbroken by the tragic loss of robin williams who forever changed the world with laughter and joy. all right. other news now. here is a reason to closely look at any kind of strange cat or dog roaming around your neighborhood. security engineer and hacker gene bransfield said the idea is simple. the cat roams around the neighborhood and the device nabs all the wireless networks, detecting which are not secured. from there a hacker can squat outside a location and go to work. >> i'm going to do some sort of hacking or some sort of malicious activity, i won't want to do it from my house because they can track me to there. i can go to somebody else's

house connect to their open wifi. if you want to do hacking or something really terrible like child pornography, you download it via that access point. when the fbi shows up, they're going show up where the access point was, not the guy who connected to it. >> that's kind of scary. he says a third of the two dozen wireless networks his cat scanned were vulnerable. he says to protect yourself, set your router to use the latest encryption method, and that would be wpa 2. now you to look out for cats in your neighborhood. >> wow. well, back to robin williams. you know, his tragic death has fans craving his movies even more than usual. >> 7 on your side's michael finney here with that and more. >> reporter: it's kind of a continuation of the outpouring of grief and love for robin williams. tales of his movies occupy seven of the top 20 spots on the amazon best sellers list. fans snapped up millions of dvds and streaming videos of his biggest blockbusters.

among the seven, the top seller was an instant stream of "dead poets society." the most popular dvd was a behind the scenes edition of "mrs. doubtfire." fans also snapped up dvds of "good will hunting," "patch adams" and "good morning vietnam." amazon quickly ran out of the physical dvds. the site listed them as temporarily out of stock. so expect them to be replenished fairly soon. there was a big bust today of a global counterfeiting ring. officials say it has been operating for 15 years. the u.s. secret service tells us sophisticated copies of $100 bills have been flooding the country from israel. the crook sold fake bills to other criminals for 40 cents on the dollar. those were passed to unsuspecting victims. the secret service says the plot was uncovered when more bills were set to be printed in new jersey. you can buy just about anything a walmart, shoes, groceries, television sets. now you can add a doctor to that list.

walmart is opening primary care clinics in six markets across the country. shoppers can be seen by a licensed nurse practitioner for $40 per visit. some customers said it's a good way to get quick help between errands. >> when i am jammed with time, our time schedules are tight, it's very convenient for us. >> their training and expertise is not the same as primary care physicians. >> that's ucla physician michael rodriguez. he says patients should first try to see their own primary care doctor. >> thank you. >> all right. up next, robin williams. he loved to make people laugh. >> you make us laugh. you make us feel good, robin. you know that? >> it's a good job. i like it. it's my day job. >> a look back at some of his candid interviews throughout the years. i'm dan ashley in the abc 7 newsroom. coming up at 5:00. >> it must have been a real

connection. >> a side of robin williams few have seen. a bay area woman on a real-life friendship and acting partners on the big screen. plus, 7 on your side's michael finney teams up on whether this new ultra hdtv is worth your cash. cash. that's coming up on abcnds] the wait is over for even faster internet. xfinity is now doubling the internet speed... ...on two of our most popular plans. xfinity continues to innovate, bringing you the fastest, most reliable internet...period. xfinity internet from comcast, now double the speed.

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>> did you go into comedy because you couldn't make it as an actor? >> yes. >> is that true? that's what i read you. couldn't get a job. you cry on this program, i won't run any of it. you promised me you wouldn't cry. >> i couldn't make it as an actor. i remember doing "hamlet" to be -- i found it very difficult being in tights, you know, and you're wearing tights and you're doing shakespeare and they can tell what religion you are. >> tears come down your cheeks. do you ever just talk straight. >> yeah. >> who how long? >> hours at a time. >> yeah? >> yeah. i mean, i can for a long time. i don't like to because it's more fun to play. >> it sure. >> but behind the playfulness, williams struggled with the demons of addiction, something he spoke would be diane sawyer in 2006, just two months after leaving rehab. >> was there something somebody said to you, family, friends? >> many people.

it was pretty much unanimous on that level. and then you go and you say that's it. yeah, you're right. >> how long before you decided this is it? >> i don't know. it was a couple years of just thinking i can do it on my own. and you can't. that's the bottom line. i can do this. i can stop. and you really think you. and then you realize i need help. and that's the operative word. >> reporter: williams was dealt another blow in 2009 when he had open heart surgery to replace his aortic valve. he later told barbara walters who herself faced the same procedure the experience was humbling. >> are you a different person today? >> yeah. i think much more grateful. for everything. you and i both have been given a second chance, literally. and to take that and go with it. >> and i too was one of the lucky ones who would bask in the light that was robin williams. >> so lovely to see you again. >> well, you kept confusion us.

>> people confuse us all the time. do this whole thing. oh my god, it's robin robins! >> separated at birth. >> bless your heart. you make us laugh you. make us feel good. >> it's a good job. it's my day job. >> don't ever quit your day job. >> thank you. >>. no because it's something that just seems like it's -- it's just -- you are meant to do this for us. >> cool. thanks very much man, meant to bring joy. and for that, we thank you, dear robin, as you travel forward. >> go back, go back! >> there we go. ♪ sweet power of love, lisa and robin go back ♪ >> such a loss. thanks for joining us for abc 7 news at 4. i'm larry diehl. abc 7 news at 5:00 begins right now with cheryl and dan. a 911 phone call that a male adults had been located

unconscious. >> marin county deputies explain how robin williams died, disturbing details about the last moses. this beloved actor and comedian. plus -- >> it must have been just a real connection. >> a side of robin williams few have seen. a bay area woman on a real life friendship. and an acting partnership on the big screen. plus, how williams is being remembered not just for his heart, but for his acts of kindness as well. >> live from the kgo tv broadcast center, this is abc 7 news. >> tributes to robin williams pouring in at the iconic bench from the movie "good will hunting." >> flowers at the actor's home in tiburon, and flowers at his star on the hollywood walk of fame. >> the world mourns his passing as we learn that his wife left the house yesterday thinking everything was fine. >> at approximately 10:30 a.m. on august 11, 2014, mr. williams' wife left the home believing mr. williams to still be asleep.

>> thanks for joining us. i'm cheryl jennings. >> and i'm dan ashley. new details released today by investigators about the death of robin williams. some of it very tough to hear. williams' body was found at his home in tiburon by a personal assistant. >> at that time the personal assistant was able to gain access to mr. williams' bedroom and entered the bedroom to find mr. williams clothed in a seated position, unresponsive with a belt secured around his neck with the other end of the belt wedged between the closed closet door and the door frame. >> the sheriff's department says robin williams also had superficial cuts to the left wrist. he was being treated for depression. it's not clear whether drugs were involved. >> toxicology test willing be conducted to determine if mr. williams had any chemical substances in his system at the time of his death. the final cause and manner of death will not be certified until the conclusion of the investigation, which is several weeks away.

>> the marin county sheriff's office would not talk about a suicide note. >> williams left behind three children. reports say he set up trust for them. 31-year-old zachary, 25-year-old zelda and 22-year-old cody. >> in 2012, some put williams' net worth at $130 million. but last year he said he was on the verge of bankruptcy after two divorces. >> many people in the bay area had a chance to meet robin williams over the years in person, whether it was maybe trick or treating at his house, seeing him in a restaurant as he went about town or riding past him on a bike trail. >> joining us from sea cliff outside williams' former house where people have been stopping by all day, alissa? >> reporter: they've been stopping by leaving flowers, copies of some of robin williams's old movies. those who did a get a chance to meet him over the years describe him as an ordinary person with an extraordinary talent.