a standoff in san jose is now in its eight hour. the man inside a burglary and kidnapping suspect is considered to be armed and dangerous. good afternoon, everyone. i'm larry beil. >> and i'm ama daetz. it all started just before 9:00 this morning. police were first called about a simple theft on tully road and it quickly escalated from there. chris nguyen has been following the story and joins us live with the latest. chris? >> reporter: am, that has been a nerve-racking experience for neighbors who live nearby. if you take a look behind me, you can see san jose police still have this street blocked off as they try to negotiate with that suspect. here's the view from sky 7 as officers went door-to-door trying to track down the suspect. the police were called to the

o'reilly autoparts store early this morning and employees reported a man trying to steal. upon arrival police tried to stop the suspect, but he was able to escape the auto store by jumping over a fence on the back side of the property that. led to a foot chase across the street to claar's dry. along the way he held two women against the will and they have since been released. >> i could not even get my phone or my keys. >> i don't want to live in this area, honestly. it's dangerous and it's always happening. >> reporter: hostage negotiators are currently on scene, and san police say they consider the man to be armed and dangerous. does have a knife and possibly a handgun. different officers from various divisions are here. police tell abc 7 news that they do believe that that man is still inside one of the homes

behind me. we'll stay here at the scene and bring you more details on air and online at abc7news.com. for now, chris nguyen live in east san jose. back to you. >> we'll check back with you as needed. the santa clara county district attorney's office is deciding whether to charge a san jose state university water polo player with sexual assault. two women say the freshman who is an international student raped them at an off-campus party over labor day weekend that. student has been suspended from the campus. the university believes in fact he's left country. he could be expelled from the university if the campus investigation substantiates the claims. a canine officer named yele is being hailed a hero after he was stabbed with hedge clippersed. this happened in a police confrontation with an armed suspect shot and killed by overs. abc 7 news reporter leslie brinkley live at concord police headquarters where there's been a big outpouring of support today. leslie? >> reporter: people are bringing

treats, dog toys, flowers by the concord police station all to celebrate the hero dog. it was just yesterday afternoon a few blocks away from the police station here that a man armed with a hatchet and hedge trimmers went on a rampage and the dog tried to protect the officers. the dog nicknamed jelly bell, a 3-year-old canine officer with police, is recovering at his handler's home. >> there was a stab wound to the head which did not penetrate deep enough to cause brain injury so we treat that had. >> reporter: veterinarians say he was also badly beaten with a blunt object. around 2:00 tuesday police say 30-year-old dominick musulman struck the man with a hatchet and he ripped his clothes off as he ran naked down the streets and climbed fences in the backyard ending up at this hour

where he is lunged at police and the dog with a large hedge clipper. >> once he got past the dog and ever had he attacked the dog, he got up and then he went after the officers with the sharp shears in his hands, and they were in fear for their safety so they had to use lethal force. >> >> reporter: witnesses say they heard four gunshots. the suspect died at the hospital. musulman was out on parole and had numerous arrests on drug charges. neighbors were still in shock over the attacks. >> i'm glad that the dog survived, and i'm also glad that the guy who survived survived. >> reporter: injured man is in stable condition, and the canine officer injured in the line of duty, he's expected to make a full recovery. in concord, leslie brinkley, abc 7 news. a transient has been arrested for setting this fire last night along the east bay mud trail in pleasant hill. police have taken 48-year-old mark smith into custody and

authorities are determining whether he's simmon for other fires near the iron horse trail in contra costa county. arson is suspected in those incidents. a huge shake-up within wells fargo. ceo and chairman john stumpf resigned today. stumpf and wells fargo have been under fire for more than a month after the bank acknowledged it opened as many as 2 million accounts without customers' knowledge. in a statement released today stumpf said, quote, while i have been deeply committed and focused on managing the company through this period, i've decided it is best for the company that i step aside. the company's chief operating officer timothy sloan will succeed stumpf. we have two storms headed for the bay area that will bring us the wettest weather we've had so far this season. here's live doppler 7. clouds increasing around the bay area right now. let me give you a look of what's coming our way. a view live from the east bay hills camera.

clouds are thickening in the sky at various levels and this is your evening planner. the sun will set at 6:36 and will be partly cloudy in the early evening hours and cooling off after 10:00 p.m. with increasing clouds by midnight and early tomorrow morning. here's the day planner. you'll be greeted by mostly cloudy skies, sun will rise at 7:17 and limited sunshine by noon. coastal temperatures will peak around noon but the inland areas on the bayside locations will continue to warm up into the 70s by afternoon, but it will become overcast by 4:00 p.m. and showers developing in the north bay by 7:00 p.m. here's the storm impact scale which we use to impact the impact of each approaching storm from 1 which is light to the 5 that is severe. the first of our two approaching storms ranks two on the storm impact scale and storm of moderate intensity and producing moderate and heavy rainfall and we expect a quarter inch to 1 1/4 inches from this storm and that's just the beginning of it. i'll give you a look at the forecast animation and the movement of these storms just a little bit later. ama? >> thank you so much, spencer. this is something you won't be seeing in the coming months.

abc 7 news was at san francisco's ocean beach where recreational beach fires like this one will be banned starting november 1st. it's to cut down on winter pollution which comes primarily from wood burning. the beach fire band at ocean beach will continue until the end of february. new technology's are being used to get traffic moving quickly after a crash. we saw it in pleasanton after a big rig overturned on 580. abc 7 morning south bay reporter matt keller gives us a closer look. a big rig rolled over on to its side just after 1:00 this morning and no one was injured, but it forced the closure of the hacienda drive on ramp to eastbound 580 in the pleasanton-dublin area but how crews got it upright isn't something you see every day. just ask chp officer eric aguilar. >> i've never seen this before. >> one of the new tools that we're used to go get the free ways open sooner. >> alex gordon owns a giant toe company that used the air bags to put the big rig back on its

wheels. they started at 2:15 a.m. putting in a small starter back to make some space and the big ones were put under the length of the truck. a rotating wrecker, kind of like a crane, helped pull from the top and then with the magic of time-lapse video the bags were filled and the truck was upright about three and a half hours later and towed away at 7:00 a.m. this is a lot different than the usual way to clear out an overturned truck. do you remember this traffic nightmare? back in april the big rig carrying 40,000 pounds of cargo, including bottles of malt liquor, ended up on its side on interstate 8880 hayward. it took seven hours to offload the cargo and get it upright, and that's the key to this morning's cleanup. with the air bags no one had to wait for ups to send help to take out the cargo saving crews and you, the commuter, half the time. >> well, if we had to offload, i think we probably saved anywhere from two and a half to three hours, maybe even four hours. >> reporter: another perk for using the air bags, it limits the damage to the trucks.

sometimes when you use traditional way, the side of the truck can actually split open like a soda can because of the weight of the cargo. in the pleasanton, matt keller, abc 7 news. a speeding freight train pulverized the trailer of a semi-truck that was stuck on the railroad tracks in the central california town of atwater. in the video you can see a highway patrol officer backing away from the trucks moments before it's hit after realizing it was too late to prevent a collision. thankfully no one was hurt, but look at that. the crash happened yesterday. a group of bicycle safety vigilantes is taking matters into their own hands in san francisco. they are called sf transformation and they install cones like this overnight at four different locations, including right here at geary and leavenworth. members say the soft hit posts get drivers to slow down a little bit and make wider turns and consequently protects bikers and pedestrians. really feel that it's important to do two things, one to show that we can make really

quick easy changes that make a noticeable difference in street safety but, two, also to draw attention to the fact that although the city is doing great work and there's great projects in the pipeline, it's not enough and it's not happening fast enough. >> and one interesting note here is that city officials say they would normally remove objects like this, but they are going to leave them up for the time being while they study the situation. abc 7 news was on san francisco's market street as the bomb squad investigated a suspicious package just after noon today. police closed off market between o'farrell and kearney streets and ordered nearby businesses to shelter in place. several muney buses had to be rerouted. the package turned out to be a gym bag. the street was re-opened by 1:40 this afternoon. coming up on "abc 7 news at 4:00," modernizing the aging public schools and the proposition voters will consider and the question is the price too high for california taxpayers? >> donald trump's path to the

white house must go through iowa. i'm abc karen travers in des moines with what's at stake in this critical battleground. and why officils are now saying this small plane crash in connecticut was deliberate. >> at 4:11, a live look at the afternoon commute. this is 101 in san jose. southbound traffic is all backed up. northbound oncoming looking much, much better as is

we're less than a month from election day. just 27 days until tuesday, november 8th and in california the ballot is packed with 17 measures. today we're taking a closer look at prop 51, the measure asking for $9 billion in bonds to fund school facilities. abc 7 news education reporter lyanne melendez looks at both sides. >> reporter: on the outside parkside elementary in pittsburgh looks like any other california school, but take a closer look. the school windows are made of old plastic when they should have double-pane windows for energy efficiency. the lighting is old, the roof has leaked in the past and the computer lab lacks high quality equipment. like parkside, there are many

more schools throughout the state with similar problems. >> many of our schools are outdated. >> reporter: if voters approve proposition 51 it will issue $9 billion in bonds for state schools. the governor has come out against it because it would create more debt for the state. rick marshall is with stop prop 51. he would like to see a smaller bond that caters exclusively to districts in need. % >> there's big districts in california like los angeles unified that don't need the money, but there's smaller districts who do. >> reporter: for decades matching funds initiatives like prop 51 for schools would go on the ballot every three to four years, but great recession change that had. >> and the bonds were put on hold. since 2006, it's the longest gap in funding, the longest drought of funding for schools from the state covers in the history of the program. >> reporter: parkside, which has plans to rebuild, needs state matching funds that would come from prop 51. this more modern school built just a few years ago was constructed using matching

funds. without those funds, school officials say they couldn't compete with more affluent school districts. >> we can't raise the money in pittsburgh to do the same kind of work they can do in piedmont with local funds. >> reporter: most school bonds in california have been approved by voters. in pittsburgh, lyanne mel lendes, abc 7 news. >> and very a valuable tool at abc7news.c abc7news.com/politics to help you prepare for election day. click on your voice, your vote and enter your address and you'll get a comprehensive resource showing you the candidates and measures on your local ballot. a look at the battleground states that will decide the upcoming election continues today in iowa. that's a state very familiar with political candidates and very aggressive campaigning. abc news reporter karen travers in des moines with a look at a state that donald trump must win. >> we are going to win iowa. >> reporter: the latest polling here shows trump with a four-point lead.

>> we believe in the american people. >> reporter: iowa's demographics would seem to favor trump. 92%, a large rural population. only 26% of residents have a college degree. trump's running mate mike pence on the trail here tuesday. >> i choose to stand with donald trump. >> reporter: but some republicans are backing away after trump's latest controversies, including house speaker paul ryan. voters here told us they don't care. >> trump and pence don't need him. they don't need their backing at all >> reporter: battle for iowa's six electoral votes could come down to organization. >> hillary clinton is doing a much better job of contacting her supporters and mobilizing them, and they are thus much more likely to go out and vote on election day. donald trump isn't putting in that effort right now. >> can we count on her support for her? >> reporter: at a clinton campaign phone bank they are focused on early voting. >> we're right now in a tight race in iowa. >> reporter: it's big here. nearly half the ballots cast in 2012 came before election day, and as of last friday democrats

have an edge in the number of early ballots requested. >> are you here to vote? >> reporter: iowa makes it easy to vote early. across the state satellite polling locations like this one on the campus of iowa state university and ames. a steady stream of students making sure they are eligible to vote and casting their ballots. >> we have worked very hard to get students registered ahead of time. >> reporter: hillary clinton does not need to win iowa to win the white house, but this state could be a clear sign of how donald trump's night is going. if he loses here, it likely means he's going to come up short in several states he must win. karen travers, abc 7 news, des moines. >> a major decision in another battleground state. today a federal judge extended florida's voter registration for six more days. that's because of the disruption from hurricane matthew. the judge had already extended that deadline one day after the florida democratic party filed a lawsuit. all right. time to check on our weather which is maybe bringing some rain, spencer?

>> oh, yeah, the rainy season is about to arrive with vigor and intensity, with authority. >> oh, excellent then. >> here's a look at live doppler 7. we have increasing clouds right now, although skies are relatively bright. we have clouds at various levels. atmosphere, and current temperatures are slightly on the cool side. 57 degrees right now in half moon bay and 58 san francisco and 62 across the bay in oakland and our inland areas have temperatures in the 70s right now. so let's move along to this live view of those clouds and various layers in the atmosphere as i mentioned looking from mt. tam over the bay thoompt esare the forecast features. two storms coming our way. windy and rainy beginning tomorrow night into friday. more rain will arrive on saturday and sunday with a few breaks here and there, but it's going to be a wet pattern for a few days. highs tomorrow under increasingly cloudy skies. it will range from low 306s at the coast to mid-to upper 60s at the bay to low to mid-70s inland. rain will begin developing up in the north bay pretty early.

here's the forecast by 9:00. the first wave rain will be pushing into the north bay and then as we get into the overnight hours about 4:00 a.m. we'll see a rain of heavier ranges, i should say. sweeping through the north bay accompanied by strong winds, i might add. it will be wet over most of the bay area and the wettest weather at 4:00 friday morning will be in the north bay and by 7:00 in the morning, the middle. morning rush, we'll see this long path of steady rain. some of it heavy and locally heavy right through the central part of bay area. it's going to be a messy morning commute on friday. it will start to taper off a little bit in the north bay by 10:00 friday morning, but you can see steady rain will continue through all other parts of the bay area. so looking ahead to friday night, 10:00, we're projecting rainfall totals of nearly 1.2 inches up at santa rosa, over .8 of an inch and half an inch in san francisco and oakland and about a third of an inch down to san jose and mountianview. on we go to the wind gusts starting tomorrow night at 9:00. we'll see gusty conditions near the coast. not so strong in the inland

areas and middle of the night into friday morning we'll see some stronger winds developing and some inland areas, but those winds will taper off a little bit by mid-morning on friday. now, let's skip ahead to the next storm starting our forecast animation by 5:00 p.m. saturday and the next storm pushing into the north bay bringing a light to moderate rainfall and light rain will spread late saturday night into sunday morning. a little bit of a break here and there on sunday, but there will still be pockets of rain on sunday as well so it looks like it will be a pretty wet weekend. accuweather seven-day forecast. the first storm, the one arriving tomorrow night into friday, ranks two on the storm impact scale. the storm of moderate intensity. it will bring some periods of heavy downpours. the storm coming in on saturday and sunday ranks one on the storm impact scale, a lighter storm but still will add to the rainfall totals and then on monday lingering clouds, partial clearing on tuesday and warming up under dry conditions next wednesday, but we'll have a pretty soggy friday, that's for sure. >> i love hearing the with authority from you. >> yeah. >> but my copyright attorney

will be in touch. >> there is a fee. >> you're free to use it. you're welcome to use it. >> my attorney will be fighting that. i'll call her shortly. >> thanks, spencer. coming up, it's tim tebow to the rescue. what he saw that had him rus when mexico sends its people... they're bringing crime, they're rapists. are you going to have a massive deportation force? you're going to have a deportation force. we're rounding 'em up in a very humane way, in a very nice way. we're going to build a wall. that's not america. we're all californians. i'm tom steyer. it's time to speak out. please, register. and vote. vote. nextgen california action committee is responsible for the content of this advertising.

when legalizing safe, responsible adult use of marijuana, the most important question is how? by voting yes on prop 64: adults 21 and over could only purchase marijuana at licensed marijuana businesses. and prop 64 bans advertising directed at kids... requires strict product labeling... child-proof packaging... and bans edibles that appeal to children. smart provisions to safeguard our families. learn more about the safeguards at yeson64.org. well, this is the day after for the san francisco giants,

the day after everything went wrong in the ninth inning, the cubs staged an epic comeback. matt moore had thrown 120 pitches. many would say at least let him start the ninth inning and bochy took him out so a parade of five relievers gave up four runs. bochy wore out a path from the dugout to the mound, now, more, we should mention didn't lobby to stay in the game leaving the decision to a future half fame manager in bochy. >> a spot like this because of who our skipper is and what decisions he's made in getting us to this point. so, you know, you know, i think in the moment right there, three-run lead, i don't want to make it about myself, right. i don't want to say stitt there and leave me in and we've got guys down there. >> for us we're more in shock that it happened, how it happened, the way it happened. we went in, you know, pretty decent lead going into the ninth and looked pretty good in our favor. >> i think everyone was in shock as the cubs came back to win

6-5. giants season over. cubs move on. the giants blew an astounding 32 saves this season so the bull pen has been an issue for the past two months. first order of business, sign a closer who can actually close. one season ends as another begins. happening tonight, the defending western conference champion san jose sharks open the regular season at the s.a.p. center. the pregame street rally begins right next to autumn street and they open the season against the division rivals, the l.a. kings. an arizona man is thank tim tebow for coming to his aid while he suffered a seizure. 30-year-old brandon berry collapsed in the stands after a baseball game tebow was playing in yesterday afternoon. tebow comforted berry during the seizure putting his hand on his leg and saying a prayer. berry is now resting at home after a brief stay in the hospital. >> i would just say thank you very much for being there for me and thank you for praying with

me. >> tebow first finished playing his first game in the arizona fall league as a member. new york mets organization. the heisman trophy winner has done this type of thing before n.june he comforted passengers aboard a flight after someone suffered a heart attack. and just to tell you what kind of guy tebow s.turns out the fan, he was a georgia fan so an arch rival of tebow who played as florida and he was going to stay and pray with him nonetheless. >> of course. >> that's tim tebow. coming up on "abc 7 news at 4:00," record flooding in north carolina. >> if i die, i want to die at home, not somewhere else because a man told me i couldn't stay at my house. >> the other reason some are refusing to leave their flooded moments. >> plus, what's worse than a plane crash? well, maybe finding out the pilot crashed on purpose.

and here's what's making headlines at 4:30, a standoff sunday way right now in the south bay between police and a theft suspect who is armed with a knife. sky 7 was at tully and king in san jose where police have surrounded that east san jose neighborhood. the man briefly held two households captainive and is hold up inside a third house. today the department of justice issued 272 recommendations to reform the san francisco police department. abc 7 news reporter vic lee sent this tweet here saying that the measures include better probes

of officer shootings. vic has reaction to the findings on "abc 7 news at 5:00." world news tweeted hurricane nicole is heading towards bermuda as a category 2 storm. nicole is advancing as flooding from hurricane matthew intensifies in the southeast. the death toll is now at least 37 and more than half a million customers are still without power across five states. abc 7 news reporter elizabeth hur is live with an update for us. elizabeth? >> reporter: ama the good news here, officials say they are making progress, but, unfortunately, flooding remains a major concern, and right now that is still forcing more evacuations. with rivers still rising, frustration is growing where this dam in moore county north call with a hole the size of a fire truck is prompting mandatory evacuations. >> if i die, i want to die at home, but not somewhere else because a man told me i couldn't stay at my house. >> reporter: they can't blame

this hon matthew. it didn't help the situation, but that dam is the problem and the reason we're evacuated right now. >> but officials maintain the torrential rain from hurricane matthew is to blame, that multiple rivers across the state continue to swell to record levels, flooding entire neighborhoods and leaves thousands in into evidence rescue, many of them now in shelters after losing everything. >> we don't have nothing, no clothes, no shoes, no nothing. >> reporter: governor says this is the worst flooding the state has ever seen, warning residents th danger is far from over. >> if you're living below the dam, you need to get out, and i understand there may still be people refusing that. we've had too many deaths. get out. >> reporter: but some remain defiant vowing to return home at the end. day. >> i'm going to get home one way or another if i have to walk on water like jesus. >> well, as you can imagine, officials say as far as they are

concerned, this is no laughing matter. in fact, they say until that dam is inspected again and deemed safe, residents will not be allowed back in their homes. reporting live from new york, i'm elizabeth hur, aches 7 news, ama. >> for those people mo w.h.o. have been evacuated is there any clue as to when they might be able to return home. >> reporter: well, right now there's still no official word on a time line, but this is what we're being told. officials say basically they are concerned the public safety, and they are watching the forecast and those river levels very closely, and according to forecasters, some of those swollen rivers in north carolina, well, they could stay at major flood stage at least through sunday. ama? >> all right. elizabeth hur, thank you for that update. a powerful typhoon is moving through the pacific ocean. check out songda caught by nasa's satellite. the eye of the typhoon stretches

over 20 nautical miles and it's circled by powerful thunderstorms that. storm right now still located far from land. it's moving southeast of japan. today federal investigators confirm that a small plane crash in connecticut was a deliberate act. the plane went down on a busy street in east hartford, yesterday, killing the student pilot who was a jordanian national. the instructor survived and the plane went down near the offices of defense contractor pratt & whitney. ntsb investigators aren't saying why they concluded it was a deliberate act. lawyers for the last surviving terror attack in paris have decided not to represent him. attorneys say salam abdeslam plans to invoke his right to silence, and if he won't talk they can't defend him. abdeslam is in solitary confinement near paris. the attacks november 13th killed 113 people in paris and local suburbs. republican presidential

campaign donald trump is increase attacks within his own party, this as protesters gathered outside of trump tower in response to the 2005 video showing trump making lewd comments about women. abc news report kenneth moten with the very latest on the race for the white house. donald trump back in florida and back on the attack against members his own party. >> instead of calling me and saying congratulations, you did a great job, you absolutely destroyed her in the debate, wouldn't you think that paul ryan would call and say good going. >> reporter: trump railed against gop house speaker paul ryan and even accusing him conspiring against him. >> i always figure things out, but there's a whole sinister deal going on. >> reporter: trump spent most of the time at this ocala rally hitting hillary clinton. the state department during her tenure is under scrutiny for reportedly giving preferential treatment to clinton foundation donors over the 2010 haiti

earthquake and there's charges that she received updates about the investigation and roger stone warned about the wikileaks release and compare chair john podesta is alleging the trump campaign coordinated with wikileaks and russian hackers. >> reached the reasonable conclusion that mr. stone had advance warning. >> reporter: clinton is working to shake off the attacks with the united democratic front, with stops in colorado and nevada wednesday. she is now trying to capitalize on gop divisions in the wake of trump's crude 2005 comments about women. >> clinton is putting pressure on republican candidates to clarify. they are either with donald trump or against him. as for the latest e-mail hack involving wikileaks, her campaign says the fbi is investigating. kennett moten, abc news washington. hillary clinton will be in san francisco tomorrow to make han appearance pat san francisco's civic center for a campaign fund-raiser which

begins around noon so expect heavy security as well as heavy traffic during that period of time. still to come kocome on "abs at 4:00," keeping samsung 7 galaxy phones separate from other mail. >> the east bay hills cameras, looking at clouds at various levels of atmosphere. lots of blue sky and clouds will be thickening and two storms on the way.

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a new report looking into the safety of teenage drivers finds some positive and negative trefnltds the governor's highway safety association found that fatal crashes for teens fell 48% between 2005 and 2014, but that rate reversed after 2014 so it's on the rise once again. the report says girls are more likely to wear their seat belts. they are also more likely to be distractsed at the time of a fatal crash, and boys are more likely to be speeding. the chp is launching a new campaign to get people to put on their seat belts. it comes ahead of a new law which requires all children under 2 years of age to be fastened in a car seat face the rear of the car. that law takes effect next year. all right. we're start with live doppler 7 as clouds are increasing around the bay area and that will continue tomorrow. we'll see sunshine tomorrow and

cloudy, mostly cloudy up in the north bay and clouds thickening over the remainder of the bay area as well. high temp tlurs range from low 60s at the coast to low to mid-70s inland, and we have two storms on the way. our rain chances are growing over the next several days. 30% on thursday and 100% chance of rain on friday as the storm ranging number 2 on the storm impact scale comes in. a second storm ranking one on the impact scale comes in and we have a 70% chance of a storm on that storm on sunday with diminishing chances on monday of lingering showers. we're projecting with the next two systems coming through the bay area. we'll have rainfall totals at the end of the five-day period anyfwrr 1 1/4 to 1 1/3 over most of the bay area with santa rosa getting over 2 inches of rainfall from these two storms so here's the accuweather seven-day forecast. it's going to be a wet friday for sure. the rain will begin thursday night and continue into friday. it will be windy along with that rainstorm on friday and it looks like it will be a messy morning commute. this saturday and sunday we get a weaker storm and finally on

monday lingering clouds and some clearing later next week. it's going to be wet. get ready. >> thank you so much, spencer. still ahead at 4:00, what's this? a man tax? the pharmacy charging men more just for being men. >> i'm 7 on your side's michael finney, confusion over credit scores. why does your score keep dropping even though you're not financing anything new? i'll have some answers coming up next in "ask finney." >> abc 1 is on the hispanic heritage month. today we're paying tribute to the mexican farmworkers whose labor is vital to the economy of california and the united states. san francisco photojournalist dorothya lang honored one such worker

alla lot of it's a hoax.bal warminit's a hoax. it'll get cooler. it'll get warmer. it's called weather. we need some global warming! we need leaders who get it. so that we can move away from coal and oil to clean energy. i'm tom steyer. if you want to do something about climate change, you can. please. register and vote. nextgen california action committee is responsible for the content of this advertising.

samsung is now working to get more than 2.5 million phones back after it stopped production on the galaxy note 7. abc 7 news reporter lauren lyster has the latest. >> reporter: samsung make the bombshell decision to abandon its flagship phone entirely after reports that even

replacement galaxy note 7s are catching fire. >> they start to smoke, sizzle and burn on the nightstand. >> reporter: one xwufgt on a southwest flight. >> we've got smoke in the cabin. >> reporter: samsung saying return the new phones immediately. the only direction to go is get the phones back without another incident. >> forbidden by transport by aircraft. >> reporter: company is sending customers a special pre-paid shipping package to send back their note 7s. >> these rin truckses that actually includes a thermally insulated box with gloves. >> reporter: samsung stating a device containing a lithium ion battery subject to a recall must be shipped in accordance with government regulations and these the special boxes are required. >> it's like consumers are dealing with a haz-mat scene. >> reporter: and for the south korean tech giant it poses a business disaster. special handling required for samsung's balance. she yesterday the company's stock fell 8%. $20 billion, poof, gone.

no product has ever experienced a pr beat-down of this magnitude. >> competitors moving in. >> yes. android phone-makers will probably benefit from there,. >> reporter: and samsung battling apple at the supreme court duking it out over the damages samsung will pay for infringe on apple's patented iphone design. >> and time now for michael finney answering questions sent in via facebook, twitter and e-mail. first question, marlene saying why do i have to give my cable provider the last four digits of my social security number to get service? >> just a way to identify you so that they can make sure when they are talking to you over the phone or by e-mail that they know who you are. a lot of people don't like to give out their social security number, even the last four number, i'm one of those people. a lot of companies -- that's probably overstating it. some companies will allow you to use a personal identification number. many of my medical providers,

they go what's your social security number and i go 000-000-0000 because they don't need to know my social security number. >> how does that go hover? >> sometimes welling and sometimes not so well. >> i can see that. >> james from oakland e-mailed my credit score is falling fast from too many hits. i've purchased nothing but i do get calls about being pre-approved for loans. how do you stop it? >> i'm a little confused and a little concerned, too, because the pre-approved, those are called soft inquiries and those do not count against your credit score because they only look at a portion of your credit report and so they just don't count. so i'm concerned that maybe somebody sells trying to get loans in your name. i want you to go get a free credit report. get it by going to credit -- annualcreditreport.com. take a look at your report and make sure you're not being ripped off. a soft inquiry should not make

any difference whatsoever. >> okay. gill u. from san jose e-mails why when i try to contact city of san jose do i need to enter "1" to heart information in english? >> because there's so much languages here in the state of california. i know in -- down in l.a. they try to deal with 54 different languages. most governments simply can't afford this. what they do is they pick the top most used languages in their area and then they try to do it for them on the phone trees and all of that, so english comes first and then i know down in san diego it's vietnamese and spanish because those are heavily used down there. >> right. >> wherever you live kind of depends. >> okay. >> mr. 000-000-0000. >> thanks, michael. >> aka michael finney. in tonight's wellness report the world health organization weighs in on taxing soda. >> and american workers may be shocked to see their new health insurance bills. here's jane king.

>> reporter: the u.n. health agency recommends countries tax sugary drinks, like sodas, sport drinks and even 100% fruit juices as a way to fight obesity. the world health organization says obesity worldwide more than doubled between 1980 and 2014 when nearly 40% of people globally were overweight. a new york pharmacy charging male customers 7% more on what they call a man tax. the point is to raise awareness of gender price discrimination. last year the new york city department of consumer affairs released a study on gender pricing that found that products marketed to women in new york cost an average of 7% more than equivalent products marketed to men. open enrollment season is under way for health insurance, and that's when workers get their health plan information. well, many of them this year can expect higher out-of-pocket costs. the "wall street journal" says as employers cope with rising health care costs, some are shifting had more of the burden on to their workers. and some ivf experts discouraging multiple births. more than 40% of all ivf

deliveries in the united states are twins or higher. that's because doctors commonly transfer two or more embryos in hopes of achieving a successful pregnancy. a new study of american ivf clinics by a team at the university of iowa found transferring a single embryo in women younger than 38 resulted in a marked reduction of multiple birth rates but no decline in live birth rates. from the nasdaq, jane king. here's to your health. the oakland/san francisco region is the second best place in the country for active living. the report found that the top ranked areas had lower rates of smoking, obesity and dibs tease and significantly rates of exercise and healthy eating. the greater boston area ranked number one followed by oakland/san francisco, chicago is third and then new york city, the washington, d.c. region finished fifth. "abc 7 news at 4:00" continues. >> and this is the story that has served the community. >> and that service could soon be over. why a popular san francisco

grocer may be forced to the close its doors. >> and a look at what's coming up at 5:00. >> thanks, ama. coming next, reaction tonight to the wells fargo ceo stepping down, and what the company is doing to move past what it's calling a challenging time and a blunt and skating justice department report addresses the shortcomings in the san francisco police department, and only on seven, business owners in the east bay tonight are literally taking matters into their own hands to keep the streets clean. those stories and a lot more when tobacco companies knew that smoking kills. and they lied about it for decades. now they're lying about prop 56. if you don't use tobacco, you don't pay. smokers pay - their fair share of the 3 billion in health care costs all taxpayers are paying now. and there's one more thing: our kids. every state that's significantly raised tobacco taxes has reduced youth smoking. please. vote yes on 56. if we can save even a few lives,

it's worth it.

join the california nursess it passociation in voting yes ond prop 61. rs. . tonight in primetime on abc 7, at 8:00 you can catch "the goldbergs" followed by "featureless," followed by "modern family" and ""black-ish"" and then "designated survivor" followed by the news at 11:00. the real foods store on

fillmore street at full bert an call hallow is always busy. wayne freedman with more that from that store right now. >> reporter: that store is quite literally a corner store that's been here for two decades. at this moment it is in jeopardy. it cities on the corner of fillmore and fill bert in the cal hallow district and today directly in the crosshairs of anyone worried about san francisco's neighborhood flavoring. what's your worst fear? >> that this becomes yet another, you know, formula retail. >> reporter: john wiest is one of the many customers at the real food company that won't be here much longer. stef non-hang owns the store but learned through back channels that her landlord sales the building and her lease expires at the end of this month. >> it's stressful. it's stressful. i don't have answers for my staff, the employees that work here. >> reporter: they include soledad who cooks while her husband works as a butcher and

anna maria, a single mother supporting two. >> if this happens, unfortunately, would i have to move out of the city and find somewhere else to live. that's not what i want to do, especially with kids. >> reporter: today real food got proactive and hired a pr firm and held a press conference out front and invited heavy hitters like supervisor mark farrell. >> this is part of what makes san francisco so unique. >> reporter: real food management has been negotiating with its landlord for at least a short-term lease extension but has received no promises. the neighborhood meantime wants clarify and for this store to remain. >> in it doesn't happen, it doesn't happen, but at least we made the effort, and we just don't stand idly by and let something happen. we just don't. >> reporter: pencil this in has maybe another neighborhood landmark on the way out. maybe yes, maybe no, and maybe you've heard this story. too many times before. in the san francisco, wayne freedman, abc 7 news. >> thanks for joining us for "abc 7 news halt 4:00

after a tough few weeks the man at the center of a banking candaele suddenly steps down, but that's not good enough for shareholders. the justice department releases its assessment of san francisco police. also, only on 7, too much trash to handle. east bay business owners try to take a smelly problem into their own hands. >> i'm abc 7 news meteorologist sandhya patel. not one but two storms coming in on live doppler 7. i'll let you know when they arrive and how long they will last coming up. and he won't be able to use this skill on the hardwood. draymond's day of learning in east oakland. >> "abc 7 news at 5:00" starts right now. so you haven't resigned. are you haven't returned a single nickel of your personal earnings. >> weeks after being publicly

shamed on capitol hill, a stunning downfall tonight for one of the beiging industry's most powerful figures. good evening, i'm dan ashley. >> and i'm ama daetz in for krinsy. thanks for joining us. john stumpf is retiring effective immediately. >> this move comes as the san francisco bank has been mired in scandal over the creation of millions of unauthorized accounts. >> abc 7 news reporter lilian kim is in the newsroom with more. >> ana and dan, john stumpf has retired from the company and board. he submitted a letter informing the bank of his immediate retirement today, a move that reportedly surprised the bank's board of directors. after 34 years with wells fargo, chairman and ceo john stumpf is retiring. this polls a scandal that involved the creation of 2 million up authorized accounts. in a statement wells fargo's lead director steven sanger says stumpf, quote, believes new leadership is appropriate to guide wells fargo through its current challenges and take the