disaster aid to the region. >> and nearly 250 national guard troops are now on the scene assisting fire victims. >> we're following breaking news. new evacuation orders have been issued for homes near nunns fire. this fire is still burning near glen ellen. they are evacuating right now. mandatory evacuations. right now, melanie woodrow is live saying police are going door to door telling people to leave and some residents are refusing. >> part of the green valley area has been evacuated because of the atlas fire. another photo of the same tweet of smoke. they issued a hard closure.

no residents are being allowed in. >> you can see the devastation from the fires. leslie brinkley is in napa with a look at the devastation. >> i've been wearing my mask and my glasses all day. it is still very smoky. i'm standing in front of a home where a 99-year-old and 100-year-old couple lived. they perished in the fire. the husband died in the living room, the wife in a bedroom here. there's still china scattered throughout. the kitchen sink, a microwave, remnants of a life that's gone now. i can tell you, we've driven today, all up and down the hill here. we've seen good news and stories of survival. >> you can see the big old

flames. 15, 20 feet. i told my family, pack up whatever is important and leave. i'm done. i'm going to die. >> he and his wife and her parents and son tried to escape but access was blocked. the family of five was trapped. he set his horses free hoping they would survive. >> that was a nightmare. we go up and down, up and down until finly they told to us park here. the helicopter came here and they lifted us up. >> but their dog had to be left behind. >> the fireman said he would take care of it so the dog survived which is good. so we're all good except the house. >> you drive and see home after home, and estates. ghost-like shapes devoid of color. and then surprises. what is the likelihood of a pumpkin and scare crow

unscathed? what about these adirondack chairs untouched outside a home that is no more. these incongroont images hit you at every turn. the vicious fire roared down along the silverado trail in napa valley. >> it is a bad dream. we everything. it looks like someone threw a bomb and got rid of everything. it is really hard. >> the horses survived at what was his homestead. he used a cord to guide them o o of the fire zone. you take a walk down streets and you see home after home. it is hard to comprehend.

absolutely de stated. then there's one standing and then more homes annihilated. at 5:00, i'll have the story of another family air lifted out including a 97-year-old grandmother who is wheelchair bound. they made it out alive. i did see some interesting sights some of the deer huddled in a golf course area and along pet cement. they somehow survived and escaped. an elderly couple married for 75 years are the only known casualties so far of the devastating atlas peak fire in napa. charles and sarah were 98 years old, respectively. a son said his parents' devotion to each other was real and deep. >> she was paralyzed.

she had a sfwroek five years ago. and there was no way she was getting out of this fire. she had a stroke five years ago. and my father was sleeping in a different room and we found him halfway to her room. and so he never made it to her room. but even if he had made it, there was no way he was going to leave her. >> in a dramatic example of the randomness of the fire, look at that, the house across the street was untouched. >> sadly, officials fully expect the death toll to grow in the coming days and there was little that could be done to prevent the loss of life. >> these fires started around midnight on a sunday night. people are sleeping. they burned so quickly. there was no time to notify anybody. these fires came down in the neighborhoods before anybody noticed the fires were during, in many cases. >> he said crews are focus go their efforts on getting containment on the southern edge of the fire in case the north

winds pick up. >> shells of cars and burned down homes is an all too familiar road. >> this is the first time i've seen blue skies and that's a good thing. i can breathe now and that wasn't the case yesterday. unfortunately, the scene is the same we've seen since yesterday. house after house on this section of mark west springs road. devastated. people are desperate. we know that. to come up here. but i assure you, things, conditions are not safe yet. down power lines is one of the reasons road blocks have been

set up. this was blocking brush creek road in santa rosa. one of those who dared go past there was damien. he took a chance on his motorcycle to get to his home on rolling oaks. >> everything burned. all the neighbors' houses are gone. >> and yours? >> we're still standing. and i pretty much got a water tank and started putting out all the, what was burning still. we made to it his house on rolling oaks and it was one of the few still standing. but his neighbors' homes were destroyed. what was once a white picket fence had melted. the guts of the hole at 3700 rolling oaks were now ashes. these other neighbors across the street lost everything. but much to our surprise, we found their animals alive. a llama, sheep, goats and a pig somehow skirted around the flames. even the chickens made it. even though chicken coop was still smoldering.

we fed them hay and gave they will water. they had none when we found them. animal rescue teams had not gotten to them yet. we found them not far on wallace road. crews from the santa clara county sheriff's office and el cerrito police department helped round up some of the animals, including this sheep which was in bad shape. >> it's okay. just relax. >> desperate times call for desperate measures as the goats were loaded into the squad car. eventually, towed leave the area. the smoke made a it unbearable for him to stay. >> i can't take the smoke anymore. i have to go. it's burning my throat. >> he left knowing his home had been spared. his neighbor will return to find the only item not touched by the fire. a plastic bear he the words, welcome. >> you can see behind me, things flare up and that mangs conditions dangerous around

here. there are homes standing and we want people to know that we've seen police departments from san francisco, daly city, from el cerrito, the sheriff's office, san mateo county, all patrolling these neighborhoods, to make sure there are no looters and people stay he safe. >> abc7 news. >> thank you. blaze known as the redwood complex fire has claimed one life. the fire is burning north of highway 20 and west of the national forest. an evacuation order remains in place for potter valley. and redwood valley. it broke around 10:30 sunday evening. that's when it broke out and moved rapidly charring 21,000 acres so far. the humidity is up and the wind is down. how long will that window last? >> the bad news is the winds

will not remain down very long. we expect a significant change. areas around the bay, in the north bay, the wind is light. under ten miles an hour. but it won't remain that way long. look at the progression for wind gusts over the next 24 hours. by 3:00 tomorrow morning, we'll see gusts over 21 miles an hour. then late tomorrow into the evening hours, over 35 miles an hour. it will complicate the effort and raise the possibility of additional fires. here's the animation for the entire bay area. notice how breezy it will be along the coastline. and that pattern continues tomorrow night. the wind will timer off on thursday. that's the good news some of the drier air coming in by then. and the wind that will be increasing will be out of the north pushing smoke southward. so here's what we can expect.

the air quality will be worsening. more smoke moving to the south. that means a fire danger is increasing again. and speaking of that increasing fire danger, here's a look at our next flag warning. it stays in effect until 5:00 p.m. thursday. from 11:00 the 5:00 p.m. there could be gusts and that brings the fire risk again. >> not what we want to hear. are this is the satellite image from the smoke. it looks line cloud cover. it stretches from humboldt county in the north, to san luis obispo county and far out to the pacific. you can see the spots active fires burning in the area still. >> even if you don't live in the fire zone, you're likely feeling the effects. >> the bad air quality around

the bay area and what you can do to stay healthy. >> just a terrifying fire in yuba county. >> we mobilize all the staff. >> you'll hear more about the doctors and nurses who risked

evacuation orders remain in place for yuba county. around 11,500 acres have been blackened by this fire since it broke out sunday night. this is about 15% contained.

>> oh, my god! >> so emotional watching that woman fighting through her fear and sadness early yesterday to escape the flames in yuba county. kiley posted this video of her harrowing drive through thick smoke along loma she made it out safely. >> look at the map. you can see how many fires are burning across the state. according to cal fire, there are more than 30 active large fires burning right now. >> abc 7 and abc news together have been on the ground since the fire started. >> world news anchor david muir is in santa rosa. you just saw him anchoring world news. good afternoon. >> reporter: really great to be with you. i have to say your team has been doing incredible reporting under such difficult circumstances. you're familiar with the

neighborhood that i'm standing in. this is coffey park. one of the most chill things, you see all the homes wiped out. charred remains of cars. you see fireplace after fireplace, chimney after chimney. the only thing left standing here. i was talking with the sonoma county sheriff who described the hilton that was burned to the ground. the stories of the people staying there. they were packing up their things. they knew the fires were coming and they went room to room saying get out now. and one thing the sheriff told me. he described the grid lock. the families that were all leaving because they were jolted from bed. the thick smoke they could smell coming into their homes. these cars were lined up one after another. and some at the back of the line began to catch fire. and he described getting the families out. in some cases, his deputies surrounding families on a circle of dirt with the fire around

them on all sides. an extraordinary effort trying to get these families out. >> sometimes when you go to these disasters, you are looking for the compelling stories. but this one, the devastation is everywhere. and everyone has a story to tell. it is heart breaking. >> reporter: it really is. we met a couple by the name of brent and janelle. she's a fifth grade teacher. she said there are a couple of other teachers in her school alone who lost homes. their home looks like every home out here. nothing left but dollared remains. and i said where are we standing in she said this is our dining room. this is where the table stood. where our great grandmother's hutch once stood and they were there with a pick to go through with debris to find any remnants they could of their great grandmother's belongings. one thing she said to me that struck a chord. she said if you look around, you see all the melted pieces of

ceramics. we're going to gather those and mode them together and build a step that is one of the entrances to our new home. and i thought, wow, that's resilience. they're already thinking about he next step. >> powerful. david, great to have you here. >> reporter: next time i'll come with better circumstances. >> we look forward to world news at 5:30. the air quality is a big concern as the fire continues. almost no matter where you live. this is our east bay hills camera. it shows you how thick the smoke was. take a look at this video from our mt. tam camera. you can see the sunrise amid all the smoke lingering in the air. >> you have a lot of questions. so do we. the bay area quality district is here to educate us. i know you're getting a lot of calls from zpoeks what they want t know is how harmful is this

air? >> we're seeing unpress denlcedd levels of smoke. it is quite unhealthy, especially for people with a respiratory condition. if people don't have a reason to be in the area, they should get out of the area. keep the indoor air clean and out of the smoke. >> do the same thing in your car. >> absolutely. >> lisa, i know we always worry about people with respiratory problems, the elderly, maybe they're very young. does everyone need to be concerned? >> certainly in the north bay it e'reunhealthy r everyone. levels in the lower parts of the bay area, too, san francisco, san mateo county. we need everybody to pay attention. if you smell smoke, if you can taste smoke, you need to just be cautious. no outdoor exercise in the afternoon. no heavy lawn and gardening kind of work.

that kind of thing. >> well, good. i get out of that. our meteorologists have been talking about how today's weather is better for the firefighting. but it is not police the better for the air quality. >> we want strong winds to push the smoke out. that doesn't help with the firefighting activity. you want low winds to get containment and control of the fires. it is a little bit of a double end sword here. whether we'll have difficulty breathing or putting out the fires. >> is there anything that people can do if they have to be out of sight? you can get masks but not all masks are created equal. >> if you're going to do anything that will protect yourself a little, the n-95 mask is the best. you can usually get it at your local hardware store. you can ask specifically for that. that will help you if you have to be outdoors doing any kind of work. >> thank you. we appreciate you coming on. so we're talking about the weather conditions. let's talk with spencer

christian who is tracking it. not so great for the air quality. >> that's true. it may be even worse tomorrow. what you're seeing here isn't a lot of cloud cover. just a lot of smoke has built up for those fires that continue to burn. this is view of hazy conditions from our camera. and air quality is severe in the north bay. poor at the coast. in the inland east bay, unhealthy. let's move to a live view. it is getting even smokier so it appears overcast. cooler but windier tomorrow. a high fire danger will be with us tomorrow. through thursday. and it will be warming up again this weekend. take a look at current temperature readings. 54 at half moon bay. across the bay we have 66, 73 in hayward. some of our inland areas, mild

to warm. certainly not hot. and these are our current surface winds. the north winds are relatively light. under ten miles an hour. 25-mile-per-hour winds and it is breezy along the bay and down into the south bay. looking to our wind gusts, you can see it will be picking up. up to about 30 miles per hour in santa rosa. at 3:00 a.m. and relatively strong through the day but we'll see the winds tapering off going into tomorrow night. generally into thursday morning. so that's the good news for thursday. the winds will be diminishing but they'll be strong tonight, tomorrow and into tomorrow night. the relative humidity will be decreasing. we had an increase today which was good news for reducing the chance of fire. but as the humidity drops tomorrow and the winds pick up, that will increase the fire warnings. tomorrow from

to 5:00 p.m. thursday. the relative humidity will be low. we'll have clear skies above but hazy below. low temperatures in the upper 40s to lower 50s. tomorrow, look for mainly sunny. it will be breezy. mid 60s at the coast to low 70s at the bay and only mid to upper 70s in the warmest inland locations. here's the seven-day forecast. we'll have mostly sunny skies. we expect haze and smoky conditions to remain with us for a couple days. the high temperature range will remain stead yiflt inland areas, mid 70s. there will be very little change but we got a warmer pattern sunday and monday. up to about 80 around the bay. and upper 60s on the coast. so hopefully by the weekend, the smoke will have cleared. we'll have the fires under

control and we can enjoy the weather. >> nice moderate temperatures. >> the dramatic video as the fire got underway early sunday morning. >> plus the ongoing evacuations (avo) but you also have a higher risk of heart attack or stroke. non-insulin victoza® lowers a1c, and now reduces cardiovascular risk. victoza® lowers my a1c and blood sugar better than the leading branded pill. (avo) and for people with type 2 diabetes treating cardiovascular disease, victoza® is now approved to lower the risk of major cardiovascular events such as heart attack, stroke, or death. and while it isn't for weight loss, victoza® may help you lose some weight. (avo) victoza® is not for people with type 1 diabetes

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sky 7 is live over glen ellen showing you what is burning in the so-called fire,fi unsee 30th what streets are affected and involved and you can see enormous amounts of smoke and a very extended fire line in glen ellen. the winds are calm for the moment. but that is expected to change overnight and that could fuel this fire and the others. and fan them even further. >> right now, check out this ominous photo. the golden gate division posted on its facebook page. you can see an explosion of fire early monday morning over skyline park in napa county.

the chp officers says they are transitioning from a rescue mode to general law enforcement patrols over sonoma and napa valleys. >> another area of concern is solano county. >> much of the light was covered up in fairfield this morning. the smoke dimmed the sun creating a red ball in the sky. road blocks were set up. only emergency vehicles are being allowed in. residents can't return until it is safe. barry and carla evacuated yesterday but are having trouble getting information. >> we have fire on either side of circle oaks but we still don't know the fate of our neighborhood. is it still safe? is the fire getting close? we don't know. >> reporter: the air was much better in the shelter at solano community college. most of the people were told to leave their home in the green valley area late last night or early this morning. >> they told us that it was a

mandatory evacuation. we had to leave. there wasn't a time but they recommended we should leave as soon as possible. >> jim wagner had already packed his important documents when he got late night call. >> trust, insurance policies, passpor passports. >> he's been through a big fire before. back in 2008. but this time is different. so much devastation. >> i guess we're in good shape here. >> one school is close. about three miles past this roadblock. it is sassoon valley school. no word on when it will reopen. in fairfield, matt keller. abc7 news. >> the help on the way for the victims of the north bay wildfires. up next, the images of businesses to homes. it is a stunning scene. >> and the wine industry hit very hard. the wineries damaged by the wildfire and the road now to re

good afte rnoon. thousands of people still cannot return to their homes. while crews tried to stop massive wildfires burning across the north bay. >> so far at least 15 deaths are being blamed on the wildfires. nine of those people died in sonoma county. >> 183 people remained missing.

57 others have been located after being reported missing. >> the sheriff in sonoma county said that searches of b of b off areas have not begun. >> and so far, thousands more remain threatened. >> we're going to give you a sky map 7 look. that is near glen ellen. you can see the smoke rising. we can tell that you cal fire's very latest information is that this fire has burned 1,000 acres. but there are 5,000 structures associated with this fire. >> and again, as you can see from the smoke in the air, it is fairly still right now. spencer tells us that is likely to change. >> the breaking news out of sonoma county. new evacuation orders have been ordered near the nu nns

>> new evacuations are underway now. >> reporter: we have a lot of critical information to bring you. we're bringing you this live shot over my cell phone. i want to let you know that santa rosa police have let me know that the first homes have begun burning here in oakmont. you can see the thick black plumes of smoke. the homes burning now are on crest ridge. santa rosa police officers have been here at least for the last hour or two. they've been going door to door trying to get people to evacuate. there was a mandatory evacuation that was issued here yesterday. oakmont is a retirement community. 55 and older. despite that evacuation, the santa rosa police say that people have been refusing to leave their homes. we even saw a bus here on standby to take some of these older residents out of their

homes if they needed assistance some of the are refusing to leave and santa rosa police officers have just told me they have done the best they can do here. they have some officers still standing by but they can't put these officers in risk and they are now moving to bennett valley. that's where the next set of homes are being evacuated in bennett valley. the next threat for this growing fire. again, oak mont is an older retirement community. the issue was, this thick black smoke that's encroaching at the back of oakmont near white oak drive. another issue is the residential streets. if there are cars on those streets, emergency vehicles wouldn't be able to get around. here's what one sergeant with santa rosa police told me a short time ago. >> we're in life saving measures. we're trying to get as many people out of area as possible. trying on keep the roads open for fire and the emergency service apparatus so they can

get in without delay in order to deal with the fire encroaching on the back side of oakmont. >> reporter: again, i cannot emphasize this enough. talking on santa rosa police officers. this is a mandatory evacuation for oakmont. i've been talking with a lot of our viewers over twitter, who have parents that are in this area. some parents haven't been able to reach out to. we've been able to coordinate with people on social media. i've even that given addresses to santa rosa police officers who are going to various addresses trying tin touch with individuals who are refusing to leave their homes. i received this information a minute before the live shot. that the first homes in oak mont have begun to burn. they are on crest ridge. many of the santa rosa police officers we have seen over the last hour or two have moved to bennett valley. which is the next area that's in

danger. again, mandatory evacuation order for anybody here in oakmont. abc7 news. >> okay. thank you. the fires are still raging in sonoma county but in one area near santa rosa, it is deadly quiet. >> live at a subdivision called coffey park. >> reporter: this is coffey park. take a good look. the fire, the wrath of the fire. and this. this used to be the bumper of a car. now it is the fire's work of art. this neighborhood is about two miles from santa rosa. it was built in the 1980s. thousands of people live here, or used to. it is like somebody dropped a bomb here. devastation as far as the eye could see. everything scorched. yesterday this was for many a story of loss. today it is becoming a story of

recovery. of the stark reality for those who returned that their lives have completely changed. the mall thatle here visited is like a ghost town. the mcdonald's, applebees, are arby's, all gone. this is what coffey park looked like before. this is reality now. >> armageddon. >> it looks like a bomb went off. it is devastating. and they are coming directly south like 60 miles an hour. there is nothing you can do. but run. >> reporter: and that's what the folks did here sunday and monday. we heard neighbors yelling for help. all you saw is like a fog. it was all ash and smoke. that's what i told the family. >> they bought their home two decades ago. they got out with just some treasured photos and teresa's laptop. >> we couldn't even see.

you have embers going everywhere. >> reporter: larry will to leave his 1972 transam. the couple will a temporary place to move to. temporarily. >> thankfully we have a travel trailer but it was in the shop. so we went and picked it up. that's what we'll live in for a little bit. >> the neighbor was looking for anything he could save. namely, his tools. hanson is a union iron worker. this was his first home which he bought last year. and this was his first truck. the one in back was a 1947 chevy his dad gave him for his birthday. hanson was the last resident to leave the he cul-de-sac. >> every house was on fire including mine i was a leaving here. driving through flames. that tree was down the road on fire. and yeah. couldn't see the front of my

truck. smoke and embers just pounding. >> like many we spoke with, the young homeowner is questioning whether to rebuild. don't want to be the only house. >> reporter: this really reminds me of the oakland firestorm in 1991. as a matter of fact, other big wildfires i've covered. the same kind of massive destruction. the only thing different are the people and their stories. in sonoma county. abc7 news what they have in common is their resolve. thank you very much. here's a breakdown of the status of schools in the fire zone. students in the calistoga unified school district don't have to return to class until monday. so will napa unified schools. while santa rosa schools will be closed tomorrow. local colleges and universities are impacted. all classes and activities at santa rosa junior college are

candled through sunday. napa valley closed through friday. our

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live once again over the partrick fire as it has been dubbed. a house is on fire there in the right corner, the middle corner of the screen. right there in the center on caverdale road. a number of homes have burned already. with the winds picking up, we're worried that more will burn tonight. >> several wineries were hit right in the heart of wine country. >> live in santa rosa with the heart break of the winery. >> reporter: that's right. i'm at paradise ridge winery in santa rosa. this is a family owned winery

that has been in the community for 24 years and it was destroyed. this whole area was left devastated. there's ash raining down us on and a tree behind us just toppled over. i didn't get to speak with one of the owners. he said he will find a way to rebuild. he shows us what's left of paradise ridge winery in santa rosa. this used to be the tasting room. >> this was our main tank room. and this the wine making facility. >> this is where all the wines were made and fermented. >> he watched from the app on his phone as a wall of flames crept closer and closer to the property. just before 2:00 a.m., the video went black. he knew his business was gone. >> people were evacuated off our property before midnight. >> the winery staff is safe but an employee lost her home. the menu is often used for

events. 40 weddings are booked through 2018 including one there weekend. >> we're in contact with the bride who is getting married this weekend. i think we found her another venue to get married and we're communicating with our brides to try to figure out what the different options are. we're trying to figure out how to make sure these people have a special day and get married. ist just won't happen here. >> paradise lost 20% of its wine. the rest is cased. he said the good news is the 15 acres of vineyards were only slightly damaged. although it will take time -- >> a pretty sad sight. >> he vows to rebuild. >> a lot of the artwork on the prty was also saved inopcluding this temple that wa once at burning man. the owners say tonight they were supposed to accept an award for best wedding venue in the county. as they to look rebuild tlergs want to find ways to help the community that supported them for sole years. reporting live.

abc7 news. >> thanks very much. let's he update the weather forecast on the fire lines. >> a weary picture here. lots of haze. that will be the picture. low temperatures from upper 40s to low 50s. tomorrow, bt sunshine above. the hazrie will linger and a little cooler tomorrow. 60s at the coast to mid 70s. here's the accuweather seven-day forecast. a cooler pattern wednesday highs in the mid 70s. windy tonight and tomorrow. and the risk of fire increases through tomorrow. decreasing on friday. and the wleekd bring us warmer weather. >> from the north bay to the southern california fire. the california friars are working on ways to knock out flames across the state. >> 7 on your side. once a fire is out, it is on to the ard

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don't take entresto with an ace inhibitor or aliskiren. if you've had angioedema while taking an ace or arb medicine, don't take entresto. the most serious side effects are angioedema, low blood pressure, kidney problems, or high potassium in your blood. ♪ tomorrow, tomorrow... ♪ when can we do this again, grandpa? well, how about tomorrow? ask your doctor about entresto and help make tomorrow possible. back to our continuing coverage of the wildfires across the state. the hardest hit right here. abc news repor news repor news r

bacchus. >> this is what some people will return home to. >> reporter: just the utter devastation. the neighborhoods wiped out. this is journey's end mobile home park. we were told there were more than 100 mobile homes just down to rubble and ash and this is the harsh reality many will faces. for many, there was no time. >> we got out without anything except our dogs, medicine. >> nancy cook now returning to what is left of her home. sifting through rubble. trying to salvage anything she can find. she was able to help evacuate the mobile home park she and her husband managed where nearly more than 100 homes were destroyed. >> it is moment by moment. not only did we lose our house,

but we both now are unemployed. >> across sonoma county, entire neighborhoods now unrecognizable. chris pond overwhelmed with grief, sifting through the ashes, trying to find her most valuable possessions. >> my wedding ring! >> reporter: explosive fires could be assuming more than 150,000 acres. at least a dozen unstoppable wildfires destroying at least 2,000 residences and businesses including this winery. >> everybody has been coming by, wanting to help. and there is not a lot to do. >> reporter: in southern california, massive flames engulfing homes of charring at least 7500 acres. vice president mike pence in california announcing federal assistance for the state. >> we will be with you every day until we put the fires out and stand with these familiar liss to rebuild these communities. >> reporter: and we know that

firefighters have been pushed to the brink in fighting these fires. they are now requesting help from fire departments out of state. they are now going through the more than 200 missing person calls they received. we've heard some good news, that they have been able to locate 57 of those calls, people found safe and sound. they're hoping many calls were people who had to evacuate quickly and were not able to contact their loved ones. abc7 news. back to you. >> thank you. we do home that's the case as well. make sure you're ready for an emergency. we have times on how to prepare for a wildfire evacuation. it includes times on what you need to prepare ahead of time and how to make a plan for your family so you can get out quickly and safely. >> for those who have been left homeless, they're going to have to start the very painful long task of getting their homes and lives rebuilt.

>> even today, it is not too early. >> it will take a long, long time. people don't understand. you're talking at best about a year before you can get back into your house. two years is kind of normal. >> those who have been forced from their homes, especially those who don't have homes to go back to, have a long road ahead of them. amy he bach heads tim consumer group united policy holders. when we spoke a while back, she said the scope of the disaster will help the victims. is there strength in numbers? >> there is absolutely will he strength in numbers. the larger the disaster, the stronger the recovery. because there will be more resources flowing in. there will be a more kood natd federal, state, local government response and there will be more charitable dollars flowing in. which you need. >> amy says those who have suffered a financial loss have

work in front of they will. >> you shouldn't be paranoid but you should be realistic. >> that's the main thing. understand commercials with animated animals and friendly agents are all well and good but you're now past that stage of the game. you're now working toward a mutually beneficial conclusion to this disaster. >> an insurance claim is a business negotiation. and you need to be prepared as the property owner, the policy holder. to assert yourself politely but be a squeaky wheel and not just think, i can be passive and my insurance company will do everything right. that doesn't really happen in real life. >> united policy holders has a lot of resources so i'll post a link on our website at abc7 news.com. i've already posted on it facebook and twitter. really great information. very specific to this. >> thanks. doctors and nurses making a big difference. >> we showed you this video

yesterday at the evacuation of patients from kaiser hospital. today the medical work here's risked all to help others. >> and chances are you've seen and it smelled it. wildfire smoke is creeping across the bay area. even on i-80 and emeryville. tips on how to stay safe. >> they were trying to make it out of the fire. >> dozens of people trapped. you'll hear how it all happened by chance. by chance. >> and (dog panting) another 2am stroll, huh? i'm worried. i have this medical bill. dave, you have anthem, and they have people to talk to who are empowered to help answer any question you... (dog grunting, panting) is... is he okay? real people? living and breathing. hopefully not breathing like that. for all the things that keep you up at night, anthem blue cross has a solution.

two of santa rosa's hospitals are still closed after evacuating during the night. >> the dramatic images we first saw yesterday. >> a very difficult decision to make, to evacuate a hospital. >> but as a wall of fire crept closer to kaiser permanente's hospital in santa rosa, that's exactly the decision led the to make. >> you drill these things and you think about them but we've never had to move 130 patients all together. >> they made the call at 3:30 in the morning. they were able to board buses. at least 20 ambulances arrived for the most critically ill. >> you have to put them on portable gases and portable equipment and take several people to roll a hospital bed. >> it took two and a half hours

as firefighters made back fires. >> they were able to accomplish it but we did not know and we felt like it was the right decision to move those patients then and there rather than trying to evacuate everybody in 15 minutes. >> they were those patients and this is all that's left of the mobile home park. it is completely destroyed and 24 hours later. it is still smoldering. 55 of our physicians and staff members for this hospital and clinics have lost their homes. that will go up. >> still many now homeless, doctors and nurses are volunteering at other hospitals like santa rosa memorial. >> i think it is a testimony to those who live in the area. and to people who wake up in the morning and say, i'll a health care provider and i'll here to take care of the people in my community. >> the administrators say it

will be at least the end of the week before it reopens. >> abc7 news. >> dedication. thank you for joining us. >> abc7 news at 5:00 starts now. there was no place to hide. no place to go. >> a rush of flames with no time to escape. a son talks about a wildfire that claimed his parents' lives. >> right place, right time. the chance encounter during the wildfires that made the difference between life and death for dozens of people. >> what can you do to protect yourself from all of this smoky polluted air? san francisco is offering an alternative to help you breathe easier. >> and wildfire relief. a look at the impressive effort by strangers to help the victims. >> smoke filled skies may only get worse. i'll explain why.

>> a growing internet has already threatened some neighborhoods in the north bay is targeting new ones. good evening. >> thanks for joining us. several neighborhoods are on alert tonight as wildfires in the north bay grow. >> let's get right to the latest on those fires. nine people died in sonoma county alone while 183 people remain missing in sonoma county. >> flames have destroyed nearly 2,000 homes and businesses. it is norrising all of santa rosa city, napa unified, to close tomorrow as well. >> here's a look at where the six major fires are burning. scorching literally tens of thousands of acres. and the firefight is very active right now. >> sky 7 captured a video in the last 15 minutes of a house on fire east of glen he will general a little