it collided with the ambulance heading south on hesperian. there were a total of five people involved in the crash. four people inside the ambulance and one person inside the audi. officials have confirmed at least one fatality. a 74-year-old woman who was initially being transported in the ambulance due to a medical emergency did not survive her injuries in the crash. now, that is new information just into the newsroom this afternoon. back here live at the scene, no word on the conditions of the other four people hurt in the collision. they were taken to eden medical center in castro valley. this intersection will be closed for a while. no word yet on the estimated time of reopening. but we'll continue to gather more details and bring them to you on air and online at abc7news.com. for now, we're live in san lorenzo, i'm chris nguyen, abc 7

news. chris, thanks very much. two san francisco employees taken to the hospital after pepper spray went off inside a building at the facility. the fire department says it was an accidental discharge on the assembly line about noon. seven others treated for symptoms at the scene. tens of thousands of uc health care workers are on strike. the strike began today and goes through wednesday. at stake, wages, as well as job security. >> care for thousands of patients has been affected by the strike. >> lyanne melendez is live. lyanne? >> reporter: right now we're having a little bit of a dinner break, if you will. but ucsf did have an update about 30 minutes ago. they had a good day, they say. remember, they had to cancel thousands of procedures and appointments so they say they hired a lot more people than

what they actually needed and sent some people home. tomorrow will be a little bit more challenging because the nurses union will join the strike. more than 12,000 procedures and appointments at ucsf medical center alone had to be canceled and rescheduled because of this three-day strike by the american federation of local 3299, they are the kus towedians, security guards and cooks and anyone for patient who is not a doctor or a nurse. >> this is about a powerful message that workers stand against inequality and against outsourcing, period. >> he knows about outsourcing. before landing a staff position with ucsf, he was an independent contractor at the medical center. >> the pay wage is a lot -- it's a lot different. so it's like, you know, you could go from making minimum wage and then now you can go to making 20-something an hour.

>> the union claims the most vulnerable are people of color and women. >> i see ucsf contractors who come in and they're still on medi-cal. they're gedding food stamps and welfare. that's not right, they're doing the same work that permanent employees are doing. they should be compensated and have the same pension and benefits. >> the union refused to talk about salary negotiations. but uc did. saying the union wants raises of nearly 20% over three years. the hospital has offered 3% a year over four years. the union has a patient protection task force at the hospital so not all union workers are on the picket lines. ucsf has also hired outside support for these next three days. >> we are available for emergency surgeries. there are a couple today. we have a river transplant going on as we speak. >> reporter: because the nurses will be on strike tomorrow to show their support, the hospital

has hired extra people. now, this just in. senator harris will miss uc berkeley's spring commencement due to the ongoing labor dispute. we're told in her place, uc chancellor carol chris will be the keynote speaker. i'm live from ucsf lyanne melendez, abc 7 news. while there were no problems in the bay yar area, there was problems outside -- they were hit by an suv as they blocked thereet. you can see one man holding on to the hood of the vehicle. the driver was arrested. there is a solution in the works for some santa rosa fire victims whose water pipes were contaminated during the october weill fires. wayne freedman is live with the story. wayne? >> reporter: good evening, dan.

this continues to be a unique case. the first known incident of a fire burning so hot that it contaminates plastic pipes beneath. street. water agencies across the country are looking to see how santa rosa will be handling this problem. in fountain grove, those who survived take nothing for granted anymore. not even drinking water. he has it delivered. >> once a week or if we have to special request sometimes. >> water flows through the faucet. but they still can't drink it. among 350 lots where heat from the fires contaminated pipes with benzene when the water agency reported the problem last march, they estimated that five miles of pipe needed replacing at a cost of $40 million. it would delay reconstruction of homes by two years. or maybe not. >> what we found is a solution to allow customers who are going to rebuild, again, see that they

will have a water supply at occupancy. >> they would do so by providing every home with a filtration system like he had purchased but not yet installed. >> to i trust it? i'm not going to use it. but i will always have my doubt, regardless. >> in recent weeks, testing showed that benzene levels have dropped somewhat. they will no doubt have to replace some but maybe not all five miles. >> i just had that put in. >> he likes the idea of the it filtration system. he wants it installed sooner than later he's trying to save this prize winning yard. >> if i have to wait four or five months to have water, this stuff -- my lawnnd and stuff isn't going to survive. i want to expedite that. >> rudy should find out tomorrow if the city will approve his request to put that filtration system in early. but compared to what we reported here six weeks ago, a major

improvement and reason for optimism. live in fountain grove in santa rosa, wayne freedman, abc 7 news. now your accuweather forecast with spencer christian. >> it's been briez outside but warmer than yesterday. let's check out the doppler 7. the 24-hour temperature change is dramatic. 14 degrees warmer right now in novato than at this time yesterday. 13 degrees warmer in livermore and morgan hill. around the bay, warmer as well. let's take a look at current temperature readings. 62 in san francisco. 67 across bay in oakland. we have low to mid-80s in most inland areas. especially in the north bay and over in the east bay. as the wind continues to whip up over the next couple of days, particulate matter will be blowing around the area. our pollen forecast calls for moderate levels of pollen tomorrow. wednesday, thursday and friday the levels will be high. mainly oak, mulberry and grasses. bear that in mind, i'll give you a look at the complete seven-day forecast in a few minutes. ama? >> spencer, thank you.

three people in custody after a police chase that ended in a crash in alamo. the suspects are accused of stealing power tools from a home depot. the chase reached speeds of up to 100 miles an hour until the suspects crashed. the suspects ran but were all found and taken into custody. the senior ball ended on a sour note in pleasant hill. police say the students returned to college park high school early saturday morning to find their cars were broken into. 37 in all. the ball was held off campus. police are not saying what was stolen. anyone with information is asked to call the pleasant hill police department. customer satisfaction with b.a.r.t. has been at a low. >> we want to know what you think b.a.r.t. should focus on. modernizing facilities, crime and safety. what about clen i necessary? >> go to our website and vote. you can see the results in real time. the board of directors will

discuss their plan later this week. >> carolyn tyler shows you more. >> the vision is for b.a.r.t. to become a world class transportation system like the london tube. right now, that's not the reality for passengers. >> i would like to see the bathroom sbaituation improve. >> i would like to see coffee shops down here. >> the board of directors is discussing design guidelines that focus on the customer experience. the more than 45 stations would have a consistent look and feel. director nick guess ep wiz discusses putting the customer first. >> it doesn't matter what you're getting on at pleasant hill or at embarcadero, it's going to look similar and feel familiar. you'll find out where you're going and have the same high standards across all these stations. >> the customer centered plan includes clear, consistent signage. for example at the fremont

station where there's confusion about the entrance and parking. this would be the change. and the name of this station, the identification will be obvious. upgraded lighting would also be uniform throughout the system and that suggestion for coffee shops, it's on the drawing board. >> what i think customers will notice is that it's going to be easier to get around the stations and it's going to be a more pleasant experience for them as they do that. >> he tells us, the design guidelines don't take away from upgrades to the nuts and bolts of the system's infrastructure, nor the focus on quality of life issues like cleanliness. all of it comes down to customer satisfaction. carolyn tyler, abc 7 news. all right. so you've heard b.a.r.t.'s plan, what do you think they should focus on. >> modernizing, cleanliness, crime? >> as people weigh in,

modernizing facilities, 26%. crime and safety, 38%. there's been a lot of news about safety on b.a.r.t. lately. weigh in by going to abc 7.com/vote and see the results in real time. >> you can vote through the end of the 6:00 newscast. stay here with us. we're still a month away from the june primaries. voting, however, is already under way. how you can get the latest information on the elections. plus -- >> pretty historic. it's never been done that we know of. making history at yosemite national park. the new horses hit the trails and what makes them so special. post on the #ask

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today you should start seeing a mail-in ballots for the june 5th primary. it signals the start of the homestretch for the election. >> some bay area counties were offering new features to help voters. kristen sze is here with the details. >> san francisco officially opened voting center at city hall today. voters can come here through election day to pick up a ballot in their language. drop off their mail-in ballot or using voting equipment that supports people with sight or mobility issues. this will stay open through election day. >> the expanding the voting center. we expect a higher turn out center. we're maintaining that structure as you go forward. >> four years ago our last nonpresidential election, only a quarter of the rentregistered v

cast a ballot. the state is trying to boost participation by replacing neighborhood polling place ws one stop vote centers. san mateo and napa are two of the five counties in the pilot program which includes automatically sending a mail-in ballot to every voter. abc 7 news is your resource as you make choices in key local races. check out the special section on our website, each of the eight candidates hoping to come san francisco's mayor recorded a video message. each answered a questionnaire addressing the key issues facing the city. take a look at that. one click and you're at the questionnaire. it's all very easy to use and we feature candidates in san jose city council races. you can find it all at abc7news.com. dan, ama. >> christien, thank you so much. oakland is getting ready to move more homeless people into tough shed shelters. housing units have been head up

interstate 980. libby schaaf toured the area this morning. those living at the homeless encampment will be invited to move in. >> this allows us to keep an unsheltered community which has formed bonds to come as a whole on to this new safer and much more supported space. >> those who aren't moved in will be offered space at the st. vincent depaul shelter. the goal is each resident who moves in will eventually find permanent employment and permanent housing. there are two new employees breaking into the job force in yosemite. these aren't your usual workers. they're mustanging trained bip inmates. here's the story. similar to waterfalls in the famous granite scenery, yo -- -- new horses joined patrol team

after training with sacramento area inmates for months. >> the national park ranger service has contacted us and was interested in getting some horses so they could use them for patrol, which is pretty historic because that's never been done that we know of. >> drifter and sand man arrived in early april. the two mustangs trained for two months in the wild horse training program. >> there's 70,000 -- >> joseph mize ner says they get them from the bureau of la management, he trains them al g alongside the inmates to sell them to law enforcement officers. >> put basic training, foundation, walk, trot, lope, pick up their feet. load them on to the trailer. that's done with inmates that never touched a horse in their life. >> despite breaking away from the inmates, the training continues at the park. rangers use the horses to regulate traffic and conduct rescue operations so they have to get them used to the park's busy atmosphere. >> getting them out, getting exposure and getting them near

kids, near dogs, near bikes, working traffic with us. basically exploring all the different jobs in the park. >> meissner says there's thousands of adoptable horses and they've saved millions of taxpayer dollars by training the wild horses and giving them new homes. >> we need to know and have an awareness that these horses need help, need to be adopted and they're highly usable. >> he's already getting them used to the trails. >> being able to have sort of an even more unique relationship with the mustangs, helping us sort of perform a job and partnership with them. i think it's really special. >> in yosemite, natalie granda, abc 7 news. baby deer appeared to want to take a ride in ride in ride n patrol car. he was checking things out. i want a little bit of that coffee. hung out in the driver's seat and climbed over the center

console and eventually out the passenger door. then it reunited the fawn with its mother. >> how sweet. we lobbied the boss and tripled the time spencer had in his weather segment so he can continue to drone on about the weather. >> thank you for the lobbying effort. here's a look at live doppler 7. mild to warm conditions now across most of the bay area. even though it's breezy. it hasn't kept the temperatures from rising. a live view from the rooftop camera. looking at blue skies. 62 degrees here in the city. 67 across the bay in oakland. 72 in mountain view. 82 in gilroy. 57 at half moon bay. this is the view from the pier 39 camera. you can see the sea lions are en voig the late afternoon sun. fairfield, concord and livermore.

76. 79 at novato. the view is clear from the top of mt. tam looking down on to the bay and on to san francisco. these are the forecast features. it will be breezy, slightly cooler tomorrow. a lot cooler on wednesday. a warmer pattern begins on thursday. we'll see temperatures inland on friday. near if not at the 90-degree mark. overnight, it will be relatively cool at the inland spots, especially in the north bay. the north temperatures will drop into the 40s. lowest low 50s in locations. then as we look ahead, our 12-hour planner for tomorrow, it will start the day with a little bit of coastal fog. bright skies. sun will rise at 6:06 a.m. some of our inland areas will be cool with temperatures in the upper 40s at 7:00 a.m. by noon, under brighter skies. we'll see high temperature -- not high temperatures but temperatures at midday in the low 70s. inland near the bay, low 80s inland by 4:00 p.m. 7:00 in the evening. temperatures beginning to drop

again. skies will be bright throughout the day despite the presence of high clouds tomorrow. it will be breezy as well. highs tomorrow, more specifically be 62 degrees at half moon bay. 69 across the bay in oakland. inland, east bay areas today. tomorrow, rather or today we saw low to mid-80s. same thing in the north bay. so mild tomorrow. but not quite so warm as today. this is the alignment of systems producing the current pattern. a center of high pressure along the southern california coastline. low pressure offshore and over the next couple of days we'll see cooler air, especially on wednesday moving into the bay area because of the combination of circulations, counter clockwise around this low. it brings in the cooler air during the middle part of the week. so on wednesday, we'll have this sharp one-day cooldown with inland highs in the 70s. on thursday, temperatures bounce right back. there will be mild to warm on

friday. look at friday. skip ahead there. upper -- mid to upper 80s on a friday. close to 90 by saturday. temperatures drop off a little bit on sunday and monday. bright skies ahead. dry weather ahead. breezy midweek, wednesday, thursday. good to know. thank you, spencer. could wrap up round two of the nba playoffs tomorrow. what coach kerr is saying. so excited they've been lining up for days. the fan who looks

only one candidate for governor when students were stuck in failing schools, led the fight to turn them around. as mayor of l.a., antonio villaraigosa

invested in classrooms and security. graduation rates soared. antonio for governor. the warriors have a chance to eliminate -- the warriors routed the pelicans in game 4 in nor loons. for the first time, steve kerr started the hamptons 5 lineup. klay thompson, iguodala and

kevin durant. the nickname came from the recruiting visit. paid to durant when he was a free agent. kerr compared that lineup to one from his days with michael jordan and the chicago bulls. >> michael, scotty, cue that's a lot of guys who could handle a ball and make a play. >> after yesterday's game, kerr said he would start the same lineup in game 5 tomorrow night at oracle arena. >> kim member having a seizure during his -- he starred in the series dr. ken and starred -- he's license today practice medicine in california. the competition is dwindling down now on "american idol." the country had its say in last

night's episode that aired live from coast to coast. right now there are only five contestants left before the big finale. katie turner and journey were sent home. if you're a fan, don't worry. the experience for both girls is not over yet. jessica castro with abc 7 mornings spoke with them. >> the next step for both of you will be going on tour with "american idol." how excited are you for that opportunity? >> my gosh, so excited. me and her both been to like five states in our lives. it's going to be so fun going to all these different places, eating all this different food. not competing with our friends and just performing with them. >> i'm going to feel like a celebrity on the tour bus. >> people buying tickets. >> they're spending real money. >> maybe not for all seven of us. but get to the one you want to see. you still got to sit through us.

it's a good deal. >> the top five will compete again for america's vote on "american idol" live coast to coast sunday at 5:00 p.m. right here on the abc 7. be sure to tune in. >> more residents in hawaii are being allowed back into their homes today to check on the damage from the lava. we'll have a look at what's happening. plus -- >> we're not going to let the country be overwhelmed. people are not going to caravan or otherwise stampede our border. >> jeff sessions cholula hot sauce is teaming up with jack in the box for the cholula buttery jack. a little hot sauce there... woah. what's happening? jack i'm trying to film this commercial! oh my gosh, sorry. with delicious cholula hot sauce and crispy jalapenos on a signature bun. the new cholula buttery jack. part of the buttery jack family.

made with delicious cholula hot sauce,ack. crispy jalapenos and pepper jack cheese on a signature bun. yep, this is my third one today. the new cholula buttery jack. part of the buttery jack family. only at jack in the box.

(sound of footsteps) (sound of car door opening) (car door closes) (sound of engine starting) ♪ ♪ (sound of footsteps) (sound of car door opening) (car door closes) (sound of engine starting)

and here are the stories making headlines at 4:30. tens of thousands of university of california health care workers are on a three-day strike. pay increase is the biggest dispute. outpatient appointments and procedures had to be rescheduled. bay area -- hans flore even is -- after falling on the el captain shattering bones in both of his legs. he described the fall to abc news reporter to laura anthony on abc news at 5:00. roadsides pointing to the new u.s. embassy up to the city next week after president trump recognized jerusalem as israel's capital.

now to the lava. dozens of homes have been destroyed by hawaii's erupting kilauea volcano. active fissures have slowed down. scientists warned a pause in activity. abc news reporter marci gonzalez has the latest from hawaii. >> flames shooting from thatives it swallows that mustang. unstoppable destruction on street after street here in this neighborhood on hawaii's big island as the volcanic eruption shows no sign of stopping. >> it's heartbreaking. >> spewing lava and molten rock more than 300 feet in the air. >> it's powerful and thunderous. it's like -- it's erupting like a jet engine and sounded like bombs. >> more than 30 homes destroyed. >> my son asks, mommy, can we go home?

>> many of the 1800 people forced to evacuate questioning whether their homes could be next. some evacuees allowed back home to pick up pets. >> hi honey. >> joyful, gratitude of oh, yes. we can go back and get the things. we can get our hands-on. >> knowing this may be their last chance. >> the lava exploding from the house. >> is the house going to be there when we go back there. >> others told high levels of toxic sulfur dioxide lingering, they wait and watch as the devastation spreads. >> hundreds of earthquakes have hit this area over the past week. experts say there is no way of knowing how much longer they and the eruptions there continue saying it could be days or even mnths. marci gonzalez, abc news, hee low, hawaii. >> attorney general jeff sessions announced a new border

policy knowing it takes a hard line leading to families being separated. >> sessions made the announcement in san diego. he announced the justice department will prosecute anyone and everyone who crosses into the u.s. illegally along the southwest border. sessions warned children may be taken away from their parents if families are caught making the crossing illegally. >> if you are smuggling a child, then we will prosecute you. that child may be separated from you as required by law. >> advocates for migrants slant his announcement. most are escaping owe as asylum seekers. >> president trump and his legal team are turning up the heat on robert mueller. >> president trump saying -- tara palmieri has the latest. >> the president calling for the russia election meddling investigation to wrap up. mr. trump claims that a

lingering probe into possible destruction of justice and his campaign -- the political advantage in the midterm elections. tweeting is this witch hunt going to go longer so it wrongfully impacts the midterm elections which is the what the democrats -- >> how ridiculous it is we're still having this conversation and the depths to which this research has gone on. an investigation has been conducted and still this. >> a fiery tweet claiming that the investigation is losing credibility. echoing statements from his lawyer, rudy giuliani. one of the newest additions to the legal team. giuliani has been taking a tougher line with robert mueller. >> he wants to speak with mueller, answer his questions. you're prepared to make that happen? >> not after the way they've acted. i came into this case with the desire to do that. they keep convincing me not to do it. >> not kons -- he may invoke the right against self-incrimination. >> what's the danger in --

>> because they're -- you couldn't put a lawyer on the show who wants to keep his law license to tell him to testify. >> there's only danger if he doesn't tell the truth. >> i think it's becoming increasingly clearer that the straight strategy is to attack mueller's team, undermine mueller, but nothing suggests that they're moving toward sitting down for an interview. >> they accused them of having conflicts of interest. the leaders of the team, special counsel robert mueller and rob rosenstein are both registered republicans. tara palmieri, abc news, washington. vladimir put en took the oath of office as russia's president. in an ornate hall glimmering with gold leaf, he won the six-year term in march elections where he tallied 77% of the vote. over the weekend, police arrested hundreds of protesters at opposition rallies across

russia. the central figure in the iran-contra scandal of the 1980s is about to become the president of the national rifle association. executive vice president, wayne lapierre announced retired lieutenant colonel oliver north's appointment today. hands down the absolute best to lead the nra board. they compared him to charlton heston, the hollywood icon who served from 1998 to 2003. 25 tons of smoked sausage pulled from the shelves. what you need to know about that. plus -- >> hi friends. i'm dion lim. >> coming up, we'll introduce you to the new program matching this student with tutors.

a sunny and mild day. a sunny and mild day. a crystal geyser alpine spring water starts here, a sunny and mild day. a passes through here, and is bottled right here. at the mountain source. naturally. crystal geyser is the only major u.s spring water bottled at the mountain source. naturally. geyser! [echo]stal! [echo] crystal! [echo] geyser! [echo] crystal geyser. always bottled at the mountain source.

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something great to talk about today. the fifth annual mex am festival. it showcases the talent of mexican americans born and raised in the united states and the relationship between both countries which have a close relationship. joining me is hemijose gonzalez.

thanks for coming on. >> thank you. we're very excited about this festival in its fifth edition. it's an important festival. it takes place here in san francisco. it goes the first of may to the 8th. we're going to have our closing event. we want to have everybody over there. it's to celebrate the mexicans and mexican-americans that work in the restaurant and gourmet area of san francisco. >> you say this is the most important festival of its kind in the united states. >> yes. >> it's a big deal. >> it's a very big deal. we feel proud on this occasion to celebrate the mexican-americans, the mexicans that are born here in the u.s. we feel very proud about their contributions. this festival is to celebrate them. we're very excited to have that event tomorrow. it's a closing event. most important. >> excellent. tell us about what you want people to know about the many

can contributions of mexican-americans. >> if you walk around the city and you'll see all the construction sites. you are going to hear spanish. if you go walk into one of those constructio constructions, you will see all the hands building this amazing and beautiful city are mexican hands. we feel very proud about all the wines of california because in one way or another, all those wines go through mexican hands. tomorrow, we're going to pair the food with mexican-american wineries. >> great idea. wonderful. >> those are beautiful stories. people that came here to work 30, 40 years ago and now they own their own wineries. they're beautiful wines. great restaurants of the bay area. it's going to be very nice. also, the restaurant area in san francisco, it's amazing. many of the guys out kwocooking the kitchens, they're mexican

citizens, mexican born. we feel very proud about all of them. and many of the chefs and owners of the restaurants are businessmen or businesswomen that are mexican americansment. >> sure. great american success stories. >> skpaktly. >> quickly. two questions. tell me about the work you do as consul. what do you have to do? >> three things. protection and promotion of human rights. we are in that all the time, labor rights and things with health and migration issues. second is all the cultural things tt we have to promote. >> such as this festival. >> and third and most important in my case is business development. we want to connect with the industrial revolution. we have a very important work, have to do with doing business with mexico and mexican companies doing business with the bay area. >> jeff sessions announced a much stricter crackdown on illegal immigration. this festival comes at a time of great sensitivity.

put this in context for us. >> we think we are better together, stronger, more cr creati creative, good food, wines, we believe in secure borders, we believe in orderly migration, we believe together, mexico and the u.s., it's something that makes us stronger. so we want to celebrate with this festival that we're neighbors, allies and friends and partners. >> and work together. >> yes, exactly. >> thank you hemi. thank you so much for being here with us. >> thank you for having us. >> the mex am festival. gourmet sf. performing arts center. sounds like a fantastic evening. please check it out. thank you so much. now, your accuweather forecast is spencer

>> not like last i-week. we'll end up with mainly kun i -- sunny skies. low temperatures. mainly in the upper 40s to low 50s. tomorrow's highs range from 60, 62 at the coast. to upper 60s and low 70s around the bay. highs up to maybe 80 degrees in the warmest inland locations. here's the accuweather 7-day forecast. cooler on wednesday. that will be the coolest day of the week. highs only in the low to mid-70s. breezy as well. warmer, still breezy though on thursday. the mildest or warmest on friday and saturday. saturday, look for highs in the upper 80s to near 90. the temperatures will start to moderate again on sunday and monday. thank you, spencer. new flights set to take off from san jose mineta international airport.

the expansion and how it could make your travel easier. 7 on your side michael finney. what should you do if you're ( ♪ ) your heart doesn't only belong to you. child: bye, grandpa! and if you have heart failure, entrusting your heart to entresto may help. entresto is a heart failure medicine that helps improve your heart's ability to pump blood to the body. in the largest heart failure study ever, entresto was proven superior at helping people stay alive and out of the hospital compared to a leading heart failure medicine. don't take entresto if pregnant. it can cause harm or death to an unborn baby. don't take entresto with an ace inhibitor or aliskiren,

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a texas company is recalling

nearly 25 tons of smoked sausage products due to possible contamination with plastic. any packing company ordered the recall after customers found pieces of white hard plastic in smoked sausages. they were sold under various names and have est 48 inside the mark. they were processed with packing dates in april 5th and 6th and -- starbucks and necessarily are teaming up for what the companies are calling a coffee allian alliance. they'll distribute, market and sell -- the deal is subject to regulatory approval. southwest airlines expansion in and out of mineta san jose international airport is complete. southwest celebrated the inaugural nonstop flight between san jose and orlando, florida. it's the final of eight new nonstop southwest flights serving san jose. the celebration is days after southwest announced new nonstop

flights between san jose and airports kauai. michael, the first question comes from grace from court made madera. they generally do that. if you didn't receive it. i want you to check your junk mail. either way, call customer service and ask for the cheaper rate. if that doesn't work, contact my hotline and we'll get to the bottom of this. >> good. kate from south san francisco. michael asks this. i tried to return a blazer to a small store. they said i can't return it because there's a wine stain on it. but it was already there before i bought it. is there anything i can do? you bought a coat with a wine stain. maybe you didn't notice it. if so, if you got a discount,

that can work as proof that it was there before you bought it. it's just not for you. this is going to be tough. a smaller retailer, the couple of bucks they made off the coat is important to them. the california rule on returns and exchanges is simple. they must disclose their policy before you buy. did they have signs around the store. if you follow the rules, we can make the case that the wine stain was there and you didn't somehow get it on the coat, then we'll see if we can help. go to our web page, file a complaint and send me pictures. we'll take a look at the coat. john asks, i bought security equipment but having problems getting it to work. the person that sold it to me, has not been responsive to my calls and e-mails. >> odd group of questions. this is particularly odd. most companies are really working hard for market share right now. at the thend to bend over backwards.

if you have read all of the instructions and set it up properly and it still doesn't work, then you deserve a refund. you didn't get what you were paying for. i want you to call the company and tell them michael finney told you that. if you still don't get movement, call my hotline. i'll take a look at it and see what we can get done. so many transportation choices. i've got a question for you. why are you still driving your car? well -- >> if you have a car at the end of your driveway, you use that car, it's easy to understand. >> tonight at 11:00, i'll show you how to get rid of that car payment and keep your life intact. it can be done. >> really? >> pretty cool. thanks, michael. >> rock band u-2 is taking over the sap center tonight and tomorrow on the latest world tour. this is what it looked like outside the arena this morning as eager fans with general admission. waiting to get a wristband to let them in tonight. some fans have been lined up since friday.

>> the music is -- it takes you away. it fills that hole in your hearts. it brings us together as a world and a community. it can't get any better than this. >> tonight and tomorrow's shows start at 8:00 p.m. both are sdyou can still find t course, on the resale websites. hang now, it's a big night for the fashion world. celebrities, fashionistas and mitt romney are arriving at the annual met gala at the metropolitan museum of art in new york. it's one of the biggest fundraisers of the year. other guests include frances mcdorm and. katy perry and george and amal clooney. take a live look at the red carpet there. you can see all the people, all the reporters waiting for the next people to come on through so they can get a look at what they're wearing. each year there's a different theme. this year's theme is heavenly bodies, fashion and the catholic imagination. >> interesting.

>> a moment seven months in the making. a child gets to meet his tutor in person for the very first time. up enext, the unique program tht helps children learn to read. thanks, ama and dan. one person is dead following a crash involving an ambulance. we'll get the latest from the scene. jumped out, even maybe a foot or two, i would have cleanly fell in vertical space. >> he survived a nasty fall during a climb at yosemite. a bay area man shares his terrifying experience only on abc 7. an oakland a

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they'd tell you to go to ross. because there's so much to choose from. listen to your pets. they're your best friends, so they don't want you to spend more than you have to. if you want to save big on pet accessories, you gotta go to ross. coming up tonight on abc 7. "dancing with the stars." followed by the crossing and stay with us for abc news at 11:00. young and promising students. a new program is taking one-on-one tutoring to a new level. dion lim introduces us to tutor mate. a working professional and 30 minutes on a computer can change a life. >> reporter: surrounded by family in the halls of berkeley elementary school is about to experience a moment 7 months in the making. dan observation are meeting for the very first time in real

life. >> who is your favorite writer? >> until now, their relationship as student and tutor took place via headset and computer screen. >> read that paragraph one more time. >> he's one of 130 student pairs across classrooms in seven bay area schools. >> that was a very hard paragraph. >> once a week for 30 minutes working professional like dan partner through the nonprofit in the teu tar program. >> when i first met him, i was like he's just my friend. >> when i met him like all the time, was my best friend. >> since that was in november, i improved a lot. i never stopped readin a and i never quit. >> he was reading slowly, not fluently in the beginning. >> now, he will read stories.

>> i'm proud of him. >> for a kid who wasn't interested in books. >> he's encouraging his peers to start reading. >> i'll tell him you need to read so you can get stronger. >> the reading king. in oakland, i'm dion lim. >> we love to read. >> abc 7 news. tutor mate currently has ten corporate partners. if you'd like to learn more and get your company or school involved, visit abc7news.com for more information. teaching is tough work. all this week, students, parents and businesses all around are showing their gratitude for educators for teacher appreciation week. we've put together a list of freebies, discounts and goodies on our website, abc7news.com. they include chipotle, apple, barnes and noble, banana

republic and j crew. thank you for joining us. i'm ama daetz. abc 7 news at 5:00 starts now. scream a little bit and saw the jerk in the rope. the interview you'll see only on abc 7 -- takes you through a fall at yosemite that broke both his leg. police shot at a suspect and missed. they have a spectacular in a barrel. >> new details about the 49er who was arrested. what a witness tells -- >> b.a.r.t. stations, the big changes on the horizon. >> live where you live. this is abc 7 news. developing news in the east bay, a crash involving an intersection. good evening, i'm dan ashley. >> i'm kristen sze.

this map giving you an idea where the accident happened. hesperian and lewelling boulevard. >> it's been blocked for hours. chris nguyen was is at the scene. >> reporter: the chp is working to