of months ago. he told us if he didn't have the video you're about to see, he wouldn't believe what happened. this is the view from the dash camera as he was driving west on lombard street to a 6:00 a.m. yoga class. >> suddenly i saw a big bus coming from the other side, jumping over and coming my way. and i was literally shocked. >> reporter: without skipping a beat, he slowed down and pulled over left. >> i don't know what to say now. >> reporter: the 66-year-old long-time bus operator crossed over the median and crashed into a tree and building under construction. the driver was taken to the hospital with life threatening injuries. three passengers were also transported. another surveillance camera on lombard street captured this angle of the crash. they say they heard a big bang.

>> when the tree snapped, it sounded like thunder. >> the tree saved us. >> reporter: she said had it not been for the tree, she's not sure what would have happened to her guests, include thing man staying above where the crash occurred. the street was closed for several hours, costing this company $10,000 in business. >> just shut us down. >> reporter: each bus has 10 to 12 cameras on it. it could take several weeks or longer to determine the cause. pa tell says he still made it to his yoga class. >> i feel lucky today. and patell, who was still shaking hours after the accident, said he felt he narrowly escaped being injured or worse. he said he still had to go take a graduate school exam this amp. melanie woodrow, "abc7 news."

>> melanie, thank you. now check out this accident in dublin today. it happened just before 7:00 this morning. officers tweeted out this photo saying the driver will be okay, and no one else was injured. a former police officer is being held on $250,000 bail after allegedly trying to run down police officers during a confrontation at gilroy high school. the suspect is 42-year-old chad browning. he worked with the hollister police department in 2007. his crime spree began when he stole a car in fresno. officers confronted him at the high school not far from where children were playing tackle football. some parents got involved, throwing tired at the suspect to stop him. browning drove directly toward an officer who opened fire. browning lost control and crashed and surrendered. a house fire could have been a lot worse. it broke out in the garage of a

house. the two cars inside, a prius and tesla, were heavily damaged. because of the potential hazards from the batteries in the cars, the fire department will work with the homeowners to make sure the cars are moved safely. take a look at what oakland firefighters encountered in rock ridge. the first crews on scene called for extra help. this fire broke out on keith avenue alongside highway 24 around 1:00 this afternoon. sky 7 flew over the scene after crewsed a the fire under control. nobody was hurt. all evacuation orders are now lifted for snell fire, which is burning in napa fire. that is burning in rugged terrain about 40 miles north of napa. it's now 30% contained. it's burned nearly 2500 acres. it broke out saturday afternoon, threatening nearly 200 homes and

prompting evacuations. the cause of the fire is under investigation. interstate 5 is back open in northern california. authorities reopened one lane in each direction around 8:30 this morning. a 50-mile stretch of the freeway on or about of redding had been closed sense last wednesday when the delta fire just exploded in size. the fire has burned nearly 41,000 acres and is 5% contained. homes along the i-5 corridor are still evacuated. >> now your accuweather forecast with spencer christian. >> here's live doppler 7. we'll take you to see yarsee ya. high fire risks with wind gusts. only 10 to 20% humidity. in the bay area, wind speeds up to 26 miles per hour. here in san francisco, gusts to 22 miles per hour. ukiah, oakland, many other locationing, quite breezy, as

well. right around 90 degrees in many inland locations. santa rosa, 93. fairfield, concord, gilroy, all at or above 90 degrees. temperatures will drop off to the mid to upper 60s, and they'll bounce back quickly by tomorrow under sunny skies. look for temperatures at that hour already in the 60s. i'll show you how warm it will be for the remainder of the week coming up later. >> thank you, spencer. major climate news coming out of the state capital. the governor plans to phase out electricity produced by fossil fuels by the year 2045. >> california is committed to doing whatever is necessary to meet the existential threat of climate change. and yes, it is an existential threat, no matter what the naysayers say, it is a real present danger to california and the people of the world. >> the plan requires california utilities to generate 60% of

their energy from wind, solar, and other renewal sources by the year 2030. that's 10% higher than what is required. the goal would then be to use only carbon free sources to generate electricity by 2045. there's no penalty or mandate for falling short. even with the governor setting higher goals for carbon free energy, many residents are already getting their power from renewable source. david louie says one such energy is showing some impressive results. watch. >> reporter: the main provider of clean energy in the bay area has a collection of seven community agent sis. in just over a year, it's already meeting a goal of carbon free electricity that the state is seeking to achieve by 2045. >> from the time that we first began our service in april 2017, our default product has been

carbon free and 50% renewable. >> reporter: 270,000 households and businesses in 12 south bay cities still have pg&e hookups, which handles billing. but they source renewable power. >> we get most of our solar energy from central california, and our wind from southern california. a lot of our hydroresources are from the pacific northwest. but we signed a 15-year agreement for a new wind energy project, which is 200 mega watts, enough power for 77,000 homes. it's being developed in new mexico that will tie into california's grid. >> reporter: the agency's first report card will show it's delivered 3.6 billion killo watts of carbon free energy. carbons will see a $16.5 million savings on the bill. emissions have been reduced

16.6%. the average customer is paying $4 per month less than what pg&e charged. there is also an option to choose 100% renewable energy instead of 50% for $1 per month than pg&e rates. david louie, "abc7 news." the bay area's largest city, that's san jose, is working on its own city wide renewable service. residential service is projected to start next spring. this comes ahead of the global action summit in san francisco this week. and "abc7 news" was there today where preparations are under way for the three-day conference beginning wednesday. howard street will be closed starting tomorrow, so be aware of how it will be closed between 3rd and 4th streets until the end of the month. it's due to the climate summit. some folks in lafayette

opposed to pg&e's plan to cutdown hundreds of frees, are in a meeting that is just now getting under way. >> laura anthony is live for us in lafayette. >> reporter: this meeting is just getting under way here at the lafayette library. it's a battle brewing since early 2017. the trees were supposed to be cut down the number before last. of course, that's not happened because residents here say not so fast. >> i would say this is at least 50 years old. >> reporter: if pg&e had its way, they would be gone by now. hundreds of trees. some of them along a public trail, others on private property. that the utility deemed unsafe 1 months ago. >> they said thousands of trees had to come down. >> reporter: but residents fought back. >> it's been gratifying that the community members stepped up and said we don't want them removed without a valid reason. >> reporter: in early 2017, pg&e

made an agreement with the city of lafayette to cut down nearly 300 trees, most of them oaks, as part of the gas pipeline safety project. the utility claims the trees are dangerously in the way, even though many have been here for a hundred years, long before the 70-year-old pipeline. >> pg&e absolutely admits that we did not do as good of a job as we needed to in the past in addressing this public safety concern. over the course of the last few years, we have -- is when we have begun to bring in public safety experts from across the country to analyze our system to make sure it's as safe as possible. >> this is exposed grass transmission pipeline. >> reporter: in the meantime, residents called safe lafayette trees to separate a whole host of issues that pose a greate threat to the pipeline than the threes. >> all the questions we asked for a year and a half, pg&e

finally gave us answers. 60% of the pipeline is not testified. >> reporter: pg&e says it's not about the roots of the trees but providing access to first responders in the space of an emergency. laura anthony, "abc7 news." >> thank you very much. alameda county is moving closer to having rules to keep diners healthy. many established residents open pop-ups on a temporary basis to attract customers. today, a supervisor's committee looked at ways to protect consumers. >> people are concerned with their health and want to make sure that things are done in a way that won't jeopardize their health. >> the food movement has evolved over time, more quickly than state law around food regulation and food safety. >> supervisors hope to enact

clearer rules for pop-ups. in alameda county by october 8. we're gearing up for tonight's big raiders' game that you can watch right here on abc 7. >> absolutely. jon gruden's second stint with the raiders begins tonight. and the first ever monday night football game between the rams and raiders. nerves? you bet. hear from the head coach after the break. colin kaepernick's new effort to raise money for a charity after the release of that nike ad.

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in case you're wondering where larry is today, he's busy preparing for tonight's raiders game, pre and post shows. but took a moment to be with us. >> there he is. >> i'm a very busy man. look at all these stats. i have your derek carr stats from last year. the raiders numbers, 6-10. let's start at the beginning, the countdown clock that you can see there. i always get that wrong. any way, two hours and 45 minutes to start our pregame coverage. rams and raiders, season opener here tonight on abc 7. we'll be joined by former raider and six-time pro bowl quarterback eric allen. his last year with the raiders was jon gruden's last year, in 2001. all eyes will be on

the interesting story line, and there are a lot in this game, is gruden coaching against shawn mcveigh. gruden gave him his first job in the nfl back in tampa bay. so teacher versus pupil tonight. the problem for the raiders tonight is pupil has a better roster, at least on paper. so it's the season opener here on primetime. the last time the raiders opened in primetime was six years ago. they lost to the chargers night. raider fans are hoping, mindy, that gruden is going to be the save year. -- savior. >> oh, yeah. fre gruden has coached 11 season openers, but his last with the raiders was 17 years ago. derek carr said the way gruden taught the team during the off-season and installed the new offenses and defenses has them,

his words, 1,000% ready for tonight, but the nerves are still there. >> this is really special for me. i know there's been a lot of news with what has happened. i want to do everything i can to bring the raiders back. i really liked the effort that our team has put forth. >> all the work we put in and all the time, the reps the guys have gotten. man, we have put the work in. so it's time to play. you know, my expectation never changes. i don't care if i'm out there away from my two sons, 5 and 2 years old, playing receiver, i expect them to be excellent and know what to do. thankfully, we have a really tall edged gro e ed -- talentedd team. >> reporter: the nerves, they're understandable for gruden. as you mentioned, larry, shawn mcveigh got his break in the nfl. last year he was named the nfl's coach of the year and on his

roster this year is the reigns offensive and defensive players from 2007. so welcome back to the nfl. >> you look at the rams' roster. it's just loaded with all-stars. our pregame coverage begins here at 7:00, live from the coliseum. we'll be back here with all the postgame highlights right after the game. one of the many story lines will be khalil mac if you watched that chicago game last night, he was amazing, and the raiders defense will be missing him tonight and throughout the rest of eternity actually. >> we'll see if that pays off. >> thanks for penciling us in here. >> i always have a few minutes for you. >> we do have a programming note. due to tonight's game, "bachelor

in paradise" will air in its entirety overnight starting at 1:05 a.m. despite threats of fines and suspensions, several nfl players protested during the national anthem during week one of the nfl. kenny stills of miami, and albert wilson, took a knee before their teams. the player who started this tweeted this photograph today. colin kaepernick is sell thing i'm with kap jersey. he wore number seven when he played with the 49ers. certainly a lovely night to be out there. >> sunny skies, mild and warm, breezy out there. here's a look, you can see just how clear it is.

virtually no evidence of a marine layer. let's take a live view here looking back at san francisco. currently 67 degrees here in the city, mountain view 76. 89 in morgan hill. 64 at half moon bay. this is the view from mt. tam. 89 degrees right now in santa rosa. 91 at fairfield and concord. 88 degrees at livermore. the view here from the camera, mostly clear and breezy overnight. we'll see a much cooler pattern on wednesday and thursday and will warm up at the end of the week. here's a look at overnight conditions. clear skies, overnight lows mainly in the mid 50s. upper 40s in some north bay location. a little chillier up there. the reason for the clear skying is a big ridge of high pressure

centered just offshore. a nice, steady, vigorous breeze. with the rinl dge of high press and strong wind flow, it's out here for now. tomorrow, highs in the south bay under sunny skies, mid 70s to low 80s. on the peninsula, highs of 74. palo alto and mountain view, low 60s mainly on the coast tomorrow. downtown san francisco, 64 degrees. north bay, a wide arrange, highs from 79 to 83 to 86 ukiah spelled backwards by the way is haiku. before i go to the seven-day forecast, air quality is worth

celebrating tomorrow and wednesday. moderate to good air quality. here's the seven-day forecast. mild to warm tomorrow. breezy, as well. then it will turn cooler on wednesday and thursday. sharply cooler with inland highs in the upper 70s. then it warms up again around the e of the week. looks like saturday will be a warm day with highs in the mid 80s. 60s on the coast. all right. a followup to a family looking for answers after a wedding ring disappeared at a local hospital. and forget the long lines at and forget the long lines at the post office, a new when you see a burger and forget the long lines at the post office, a new with bold sauces,

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two, one, zero, ignition. >> a good day for spacex, launching a satellite into orbit overnight. it blasted off from florida after a 40-minute delay. the first stage of the rocket landed on a drone ship in the atlantic. it will be recovered for future use. an exciting debut on abc. the launch of "gma day." >> it ce's a new show, abc want viewers to have a good time, and we want you >> if you could have anyone on the show in your first few weeks, who is a dream guest? >> that's a good one. >> you.

>> i know our answer. will farrell and john c. riley. >> yeah, from "stepbrothers," which is our favorite movie. >> i watched the debut. a lot of fun. another season of "millionaire" kicked off on abc 7, marking a major milestone. jessica castro from abc 7 morning's spoke with the show's host. >> chris, season 17 about to begin. a lot of changes are come thing season. can you explain? >> first of all, it's a huge season for us, as a fran chisch. we're sbros crossing the $100 million of money given away. our biggest week is in november when we cross that $100 billion barrier. >> and your watch the premiere of "who wants to be a millionaire" right here at 11:30

a.m. and at 12:00, catch "gma day." new details about the deadly shooting in dallas where a police officer killed a man in his own apartment. what the officer says led up to that shooting. a state of emergency declared ♪ ♪

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and remember, medicare never calls unless you've asked them to. to find more ways to guard your card, go to medicare.gov/fraud. don't let your guard down. ♪ live where you live, this is "abc7 news." >> here are the stories making headlines at 4:30. a 66-year-old veteran bus driver

is in critical condition after crashing on lombard street this morning. "abc7 news" has obtained dash cam video of the incident. three passengers were injured. it's not clear what happened. san francisco spent $35 million last year on street cleaning, that's up to four times more than other major cities. new at 5:00, carolyn tyler looks at where all that money is going. at the white house briefing today, sarah huckabee sanders said the author of the anonymous "new york times" op-ed was in meetings where national security and important topics are discussed, something the department of justice should look into. hurricane florence has been upgraded to a category 4, making it the first major hurricane of the season. officials are calling it a potentially catastrophic storm. maggie is live in new york with the latest. >> reporter: if those pred

predictions hold true, this would be the largest storm to hit the region since the 1950s. the east coast is buckling down as hurricane florence takes direct aim for the carolinas. >> we do know that we're in bull's-eye. >> this is a very dangerous hurricane. >> reporter: nasa shows the massive storm from above, swirling across the atlantic, gaining strength and picking up speed. it's a category 4 with wind speeds near 130 miles per hour. >> this storm is strong. and it's getting stronger. >> reporter: the governors of north and south carolina, as well as virginia, are declaring states of emergency ahead of the storm and activating hundreds of national guard troops across the region. >> our best defense is good preparation. >> reporter: the coast is preparing for the coming onslaught of high winds, rains, and storm surge.

>> we're just going to do everything we can here to secure everything, and give the rest to god. >> reporter: locals know with a forecast like that, the peace here won't last. >> that's the calm before the storm. >> reporter: as we wait for hurricane florence, airlines are getting out ahead of this form and many of them, like american and southwest, have issued travel waivers to passengers. >> nwe know these evacuations ae huge, but what else can you tell us about that process? >> reporter: a million people are now under mandatory evacuations across three north and south carolina as well as virginia. pretty much the entire coastline, all eight counties, are under mandatory evacuation. nearly 200 health facilities are being evacuated.

this is a major exodous. in south carolina, they're ving all four lanes of one highway go one direction. they're reminding people this is serious and leave if you're asked to leave. make sure that if the areas where you are able to stay, to stay. get your sandbags out there and to get everything you need in order to prepare for your family. kristen and dan? now your accuweather forecast with spencer christian. >> let's take another look at hurricane florence. can't emphasize enough how massive and potentially dangerous this storm is. a category 4 hurricane, winds at 140 miles per hour and growing. and if'9" st it stays on the cu track, it will hit the north carolina coast thursday morning as a category 4 and move up through raleigh as a tropical storm. but once again, the storm would wreak havoc. in the pacific right now,

looking at hurricane olivia. a less powerful storm but a category 1 hurricane. moving generally toward the central part of hawaii right now and expected to pass over hawaii as a category 1 or a tropical storm. here's a look at the watches and warnings issued. right now looking at the seven-day forecast here in bay area. sunny skies all the way through with a cooldown around midweek. >> spencer, thank you very much. well, a plane full of supplies is heading to hawaii before hurricane olivia. sky 7 was above as the ukrainian designed plane, an an-225 touched down with a maximum takeoff weight of 640 tons. it's the heaviestestestestestest built. look at this lumber into the

air. hurricane olivia is expected to hit midweek. the plane then goes to guam. french police arrested a man who rammed his car through two glass doors and sped out on the runway. officials say the man's motives are not known and nothing has been ruled out. authorities say the suspect first drove the wrong way down a highway and then crashed into a barrier at a smaller airport before heading to the larger one in leone. an off duty dallas police officer faces manslaughter charges. >> 30-year-old amber geiger is accused of killing 30-year-old botham jean, after she said she thought it was her home. >> reporter: the dallas police officer who says she mistakenly shot and killed 26-year-old youth pastor botham jean. >> the texas rangers made the

decision to issue an arrest warrant. >> reporter: now facing a manslaughter charge after she claims she thought jean was an intruder in her own apartment. investigators say officer amber geiger, seen here in this video, reportedly moments after the shooting, was in uniform and returning home from her shift thursday. when they say she entered the wrong apartment and fatally shot jean. >> this is a shocking scenario to everybody. >> reporter: jean's emotional family in texas from his home country of st. lucia demanding answers. >> i'm not satisfied that we have all the answers. and the number one answer that i want is, what happened? >> reporter: officer geiger was not initially arrested after the shooting as the police chief turned the investigation over to the texas rangers. the jean family attorney says the officer is receiving special treatment. >> she's being treated like a police officer in the united states when they commit a crime.

>> she shouldn't have left that scene without being in handcuffs that day. >> reporter: she was arrested sunday evening when she surrendered to people and has since been released on a $300,000 bail. the final charges against geiger have not been determined. the manslaughter charge could be changed to murder when the case is presented to a grand jury. miss america was crowned last night, but that's not the only type of pageant that's around. just ahead, the contests in the bay a

we're just a little over two hours away from tonight's "monday night football game" here on abc 7. sky 7 is live over the coliseum rams. we are counting down to the game. we'll have more previews coming up on "abc7 news" at 5:00. miss new york was named the new miss america last night in atlantic city. >> this is a challenging time for beauty page emt ants trying keep up with changing american values. here is a closer look. ♪ >> reporter: this is the world of ethnic beauty pageants, celebrating immigrant roots and bay area women who want to connect with their heritage. >> it was more about empowering

latina women and help me learn more about my culture. >> reporter: she and amanda are both winners of bay area pageants, featuring evening gowns and swimsuit but with a major focus on mexico. >> it connected me back to my roots. that's so important being a mexican-american. >> reporter: amanda just graduated from san francisco state and says the latina role models she's met are part of her professional development. >> the women in this pageant who set up the program were an example for me. if you want to be a lawyer, a doctor, we'll connect you is what they told me. >> reporter: the bay area is home to miss asian global. women must be at least 25% asian to compete. >> a lot of our delegates come from places where they don't have an asian community and they're not sure about their asianness. >> reporter: it was founded by

rose chung, who says pageants are evolves, producing moments like this. >> our thinking now is more like we're not feminists but steminists. san jose has at least two pageants focused just on vietnamese-american culture. >> you are not required to speak vietnamese, but you need to speak some. >> reporter: and there's another critical element. >> the first thing that you need to have is the guts to enter a pageant, because you need to be brave. >> reporter: the mrs. vietnam title is open to women at least 35 years

>> the word mrs. alone implies older, and with that age comes experience, character, and depth. and i think that's very important to have that aspect in the pageant world. >> reporter: she also loves the vietnamese traditions. >> what i'm wearing now is a traditional vietnamese dress and there are pare-- >> reporter: no swimsuits are required. >> some cultural pageant don't require swimsuits and some have mixed feelings about that. >> some say it takes the focus away from their ethnic heritage. move kg be one of the most stressful times in your life but does it have to be? >> michael finney will have some

tips. no one likes dealing with returns, but now one california cmpany has a new idea to make returning your purchases

you know, returning items you purchased can be a hassle. but now a southern california company is hoping to make it easier than ever. the service is available now in san francisco. randy has the details. >> reporter: there's the ease of online shopping and the added bonus of free shipping often times. but what about shipping back any returns and the fees that can come with that? >> we're really a way to offer in-person returns for other retailers. >> reporter: happy returns is a company expanding nationwide. >> we wanted to create a service free for customers and much easier, so you can walk into a store like paper source and hand your items to someone. >> reporter: here's how it works. items purchased from 20 specific brands partnering can be brought back here and returned for free. no packaging, no shipping labels need, and they process your refund immediately. >> they come in and we help them process their return. it's quick and easy for them. there's no hassle.

from start to finish, three minutes. >> reporter: it's become a competitive market. amazon has also been offering free walk-in returns with eligible merchandise. amazon and kohl's are expanding in milwaukee, los angeles and chicago. happy returns, which started with one return bar in santa monica 2 1/2 years ago, now has 33 in the l.a. metro area, including nine major shopping malls, where managering say they've seen increased foot pra traffic. >> we're getting a lot of first-time customers. >> reporter: for retailers, the holidays are around the corner and they are hoping to expand even further, with more than 300 kiosks nationwide by christmas. brandy hit, "abc7 news." moving can be one of the

most stressful events that you can face, but it doesn't have to be. >> michael finney has some help. >> reporter: it's right up there with divorce, even losing a loved one. how do you make things go smoother and avoid being ripped off. we asked kevin brassler to come in and give us guidance. let me start with, it's the wild west out there with moving companies, isn't it? >> it's weird. the moving industry is populated by just a lot of jokers, a lot of shady characters. there are great moving companies out there, but it's a situation where there are just a lot of consumers who are just really mad about the service they got from movers or were ripped off by others. it's a really common thing. you have to be careful when choosing a mover. >> i thought by law they had to give you a written estimate and stay within 10%. now they quote by the hour, they'll do phone quotes.

there's brokers. what's going on? >> so in california, there is a law that states, if they give you a price, they have to include a not to exceed price, and then you can assume that the top end of whatever price they gave you, it's really important that you get that not to exceed price. get them to give you a fixed bound price or at least give you a price that they won't exceed, because this is -- a lot of complaints come from consumers who were surprised that somebody told them the move was going to take four hours, but it took eight. or somebody was told it's going to be a $300 an hour for a five-person crew and they show up with seven people and double their rate. so get it in writing. that's the first thing. that's for moves within 100 miles, say here in the bay area. for longer moves within the state of california, moves of 100 miles or more, they should be able to give you a fixed price based on their tariff,

based on how long the move is and how much weight they have to move. they may need to reweigh the truck to give you a more accurate price, but they should be pretty close in terms of the estimate they give you. if you're moving outside the state of california, they should be able to give you a fixed price, based on their tariff of how much it costs. >> do you rank movers? >> we do, for quality and price. on the quality side, we ask customers how well they've done. and for price, one thing that makes them unique is we have a whole staff that calls companies that collects lots of prices for things like moving quotes and other things. >> we're going to link to the bay area consumers checkbook online report. there's a lot of great information there. usually you would need to be a checkbook member, but because

you're watching this right now, it will be free to you for a limited time. just go to our website at abc7news.com. >> terrific stuff. thanks, michael. cal is no longer the number one public ranked university. for the first time, ucla moved past cal as the top public university in the u.s. overall, ucla ranked 19th while cal ranked 22nd. princeton is number one for the eighth straight year. harvard ranked second. colombia, yale, and the university of chicago and the massachusetts institute of technology tied for third. stanford is seventh. >> i want to check out the methodology. >> this is offensive to kristen. a new report ranks science as the most valuable major right now. you can look forward to an average annual salary of

$109,000. zoology is number two, followed by nuclear engineering, health and medical preparatory, and applied mathematics is fifth. 162 majors are based on salary, unemployment rate, and whether a career needed a post graduate degree. a family searching for answers while mourning the loss of a loved one. >> this is something that happened to a man that was in his last days. >> his wedding ring disappeared while he was in the hospital. now a reward is being offered to track it down. on "abc7 news" at 5:00, bay gang februamembers hacking terminals netting them almost $1 million. residents at millennium tower playing the waiting game event... ...and get the brands you want...

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pregame coverage of the rams and raiders start at 7:00 and monday night football is around 7:15. stay with us for "after the game" followed by "abc7 news" at 11:00. for "bachelor in paradise," watch or record it at 1:05 a.m. due to the game. an update to a story wy w brought you last month. a firefighter and vietnam

veteran was battling brain cancer when his wedding ring went missing at the hospital. >> he loved people and that was definitely highlighted in his service on saturday. >> reporter: since our story in august, penny's husband, bill, passed away, his memorial service a fitting tribute, serving in vietnam and decades with the livermore fire department. >> he was an amazing man. >> reporter: we met bill's son, pete. bill's wedding ring of 47 years went missing. >> it's been a painful situation. >> reporter: they believe it was stolen by a nurse. >> this went missing. >> reporter: police say the investigation is ongoing, and they interviewed hospital staff. the hospital sent the family

this letter, saying their investigation was complete. >> all of the facts were not correct in what they stated in the letter. there's next steps forward are to go to binding arbitration. >> reporter: we reached out to the hospital for comment on monday, asking specifically what happened to the nurse who was giving bill a sponge bath before it went mising? sheila gibson confirmed that, saying we continue to cooperate with the police investigation. we don't comment on private personnel matters. they say gillson offered compensation, but it's not about money but preventing future heartbreak from others. >> it's something who bill is, and what he stands for. i would hate for this to happen to somebody else. >> reporter: a bright spot to come out all of this, the fire department where bill served for 32 years, had this replica ring made, complete with an inscription inside. while it doesn't replace the original, it does bring some

comfort to the family. >> the family has offered a $5,000 reward to anyone who can bring the ring home. >> let's hope so. thank you for joining us for "abc7 news" at 4:00. >> "abc7 news" at 5:00 starts right now. >> our credit card terminal was missing. that's when we knew something happened. >> dozens of east bay gang members charged in a hacking scheme. how they used businesses' own technology to get money back. san francisco is shelling out more to clean sidewalks. a new report says there is a benefit, even if you can't see it. california senators not backing down. the new warnings as they vote on a supreme court nominee. left in the lurch. why plans to fix a cracked window have been pushed back one month. live where you live, this is "abc7 news." >> right now, we are just hours away from the raiders' home opener.

>> that's right. sky 7 is overhead right now as fans gather at the coliseum. >> good evening. i'm dna. >> >> and i'm kristen sze. you'll see our countdown clock and we'll have live coverage coming up in 15 minutes. >> >> dozens of east bay gang members charged with burglary and computer hacking, caught on camera hitting on businesses to hit on credit card terminals. >> the gang members are accused of hitting stores in 11 counties in northern california. >> we're live from the marin county civics center. it's unbelievable. >> reporter: well, this was a pretty big investigation, dan. members of two groups, two gangs were arrested in three east bay cities,