not one but two beams are

cracked at the salesforce transit center and there are three possible reasons why. tonight, live team coverage on the investigation as well as the inconvenience for so many commuters. and a little more than 12 hours, palo alto professor christine blasey ford will tell senators what she remembers about an evening in the summer of 1982 with brett kavanaugh. tonight, an advanced look at what she is prepared to say. more than curiosity. there's some concern about what that rocket is doing in alameda live where you live, this is "abc 7 news." the focus right now is to fix the situation as soon as possible so we can reopen the transit center for public use. >> that's the big goal, get san francisco's new $2 billion transit center back open. the big question is, what happened to shut it down in the first place? good evening. thanks for joining us, i'm ama daetz. >> i'm larry beil. today we learned that two beams at the salesforce transit center

are cracked. it has been shut down a little more that 24 hours. probably won't reopen before next week. >> sky 7 is flying over i-80 over san francisco so we can see an impact on the drivers as well as people taking transit. you can see with sky map 7 you can see all of the roads there. >> traffic actually looks pretty good even exiting the city on 80, which is normally bumper to bumper. maybe people are taking public transportation or worked at home. i don't know. let's look at the real-time traffic maps. oh, boy. rd means slow traffic. purple means the street is closed. as you can see, it is a little tough getting to the bay bridge, but otherwise this is actually a lot better than it was last night at this time when it was complete grid lock all throughout the downtown area. >> we do have live team coverage tonight from the perspective of commuters as well as investigators. let's begin with "abc 7 news" reporter melanie wood row to understand exactly what the problem is at the transit center. melanie.

>> reporter: ama and larry, fremont street where i'm standing is closed and for good reason. that's because the damage is directly above. the main crack, approximately two feet, six inches. then another smaller crack on an adjacent beam. the trans bay joint powers authority says the cracked steel beam supports the roof, the bus deck and is holding up the bridge over fremont street. >> we will not open the transit center or fremont street unless we are 100% sure that the issue is rectified, it is corrected and the building is safe. >> reporter: during their investigation last night, workers found a second crack. >> the adjacent beam to the beam in question also suffered some cracking. not to the same extent as the beam in question, but it still has some cracking. >> reporter: this is what the beams look like when they were installed in january of 2016. tjpa also says there was no crack in june of 2016 when

fireproofing material was installed. >> the cracks took place after june of 2016. we don't know when after june 2016. >> reporter: meaning it is possible the cracks occurred before they were discovered yesterday. transit center has been open to the public since august 12th. tjpa says there are similar beams on first street but there were no signs of deformation or stress during a visual inspection. >> we have no reason to believe at this point whatsoever that this situation exists anywhere but on fremont street. >> reporter: tjpa says the fabs could be a fabrication, welding installation or design issue. the next step is to put in temporary shoring to relieve the stress and pressure on those two cracked beams before they can be permanently fixed. live in san francisco, melanie woodrow, "abc 7 news." >> thank you, melan. dreiew 7 wasveru odn see ith sht outside the transit center. traffic wasn't too bad when we

were overhead, but that's probably because more people knew about the closure today. now, b.a.r.t reported ridership almost 5% higher than usual today, but it was expecting an increase anyway because of the dream force convention underway in the city. san francisco mayor london breed visited the center herself today to see the site and to talk to people about what is being done. in a series of tweets the mayor said, quote, someone needs to be held accountable once the cause is determined. let's take another live look at the transit center from sky 7. you can see the roof top park there. and it is -- so far we know what happened but not the why or how. now, there could be three reasons behind the problem with the beams. experts say it could be the fabrication, installation or design. the beams were fabricated by eric steel in stockton and will go undergo testing. wade friedman spent the day in int the future investigation. >> reporter: from civic pride and triumph last month to a

muting nightmare today, this is a ride that no one ever imagined for san francisco's new transit center, an engineering riddle turned embarrassment with a capital "e." >> it is worrying, no question about it. >> reporter: uc berkley's dr. robert richie specializes in material science, why things work and sometimes fail. causes often trace to the atomic scale. the best case scenario, he says, the beams are failing due to poor handling, perhaps welding. still, no easy fix. >> they have to look at every weld and check it, and they probably have to look at the structure to see if there are any other cracks. >> reporter: in a lab at uc berkley, dr. richie and his students test metals to failure as part of their daily work. >> this is minus 70 degrees and we are doing a fracture rgest he aos in one worst case scenario, the building's design might be to blame. in another, it might be a matter of the steel not being up to spec. that could be worse. >> that would be an ominous

situation because then it would question the whole structure. >> reporter: for context, remember this is not the first time san francisco has suffered recent mistakes in major engineering projects. there were core roded bolts in the eastern span of a new bay bridge or muni laying down three miles of the wrong track in the central subway. while not a civil engineering project, the leaning millennial tower next to the new transit center. >> we should have reached the stage in our development technology where these things would be less likely to happen, but they still occur. >> reporter: in short, today's problems are likely to become a case study for the future. in san francisco, wayne freedman, "abc 7 news." >> "abc 7 news" was at a meeting at the metropolitan transportation commission today in san francisco. officials there say from a regional perspective things could have been much worse, and that's because of the familiarity most riders have with the temporary trans bay terminal that's being use it by muni, ac transit, west cat links and san trans.

>> although people had to walk across the street and there was a big crowd last night when i was there, the fundamentals are that everyone knows how to make it work with the system we have right now. i think the transportation impact will be pretty small. >> although the transit hub impacts the wider bay area, mtc officials say they expect san francisco to continue taking the lead on any decisions regarding repairs or closures. now, if the closure was done out of an abundle answer of caution as they say, the question remains why didn't trans bay joint powers authority do more to alert everybody in a more timely manner. many commuters found out as they were approaching the transit center yesterday afternoon. lyanne melendez continuing our coverage from the reopened transit center with more on the timeline of events. >> reporter: larry, we know that the engineers needed more time to evaluate that beam, but by 3:30 in the afternoon yesterday it was pretty clear, pretty

obvious that closure was imminent and only a few agencies knew about it. the crack in the steel beam was discovered at 10:00 yesterday morning. it makes sense that it took engineers several hours to understand the extent of the problem. but by 2:30 in the afternoon, bay area transit agencies were warned that an area was being cordoned off to give inspectors more space. then came a second call that would change everything. >> at 3:30 it was clear that the statement was that closure of the terminal is imminent. >> reporter: yet at 3:30 the trans bay joint powers authority failed to put out an alert, even though they knew the closure was imminent. instead, at least one media outlet got wind of the situation and tweeted it. then at 4:20, golden gate transit alerted its riders to say, service to and from the transit center was cancelled. the other transit agencies

quickly followed. >> at that point, we started developing plans to ensure that we're getting information out to the public as soon as we could. >> reporter: it wasn't until 4:28 that the trans bay joint powers authority sent out a press release and later had a press conference. but by then commuters were finding out for themselves that the transit center was closed. >> it was a fast closing. >> reporter: it was late. you have to admit you kind of waited here. >> we actually did not wait. the only thing we waited for is the analysis of the designers on the severity of the situation and what steps we need the take. >> reporter: the salesforce transit center sent out its first tweet about the closure at 10:00 p.m. even the city's emergency alert system, which is meant to send out notifications via text, sent out theirs at 5:04 p.m. >> i'm sure there's things we could have done better, i ju don't know at this point what we can do. lessons learn and hopefully we never have another situation like this. >> reporter: right now it is --

well, shortly after 6:00 in the evening, and compared to yesterday when it was chaotic, take a look. it looks pretty normal to me, and i have asked people and they have said the same thing. but, you know, these are people who have used this system before. they are used to it. they know where to come. they know what time to be here. so it seems like it is much easier. much, much easier than yesterday. larry and ama, you know, pick. i guess people could have stayed home, other people perhaps took b.a.r.t or perhaps they are staying late at work and then taking public transportation later, or maybe they left for home early. anybody's guess. i'm live in san francisco, lyanne melendez, "abc 7 news." >> all right, lyanne, thank you. we have lyanne on the ground. here is the view from above, sky 7 over the temporary trans bay terminal. again, that's where all of the bus service is currently dropping people off and picking up passengers.

this terminal had not been used for six weeks, ever since the salesforce transit center opened up. "abc 7 news" app sends out push alerts as news broke about the transit center and how long it would be closed. you can customize the app to topics and places you are interested in so you get the news that matters to you. getting around san francisco complicated by salesforce -- dream force convention which brought thousands into the city, including some really bright college students who you will meet next. . i'm abc news meteorologist sandhya patel. we have brightness right now, but cooler weather and the possibility of showers enters the accuweather seven day forecast. i will break it down for you coming up. >> thank you, sandhya. at 6:30, a third woman comes forward with accusations of sexual

in the east bay check out what sky 7 spotted today, a rocket. this is in alameda. it is not the first time we have seen it. we ran a story in february about what is being billed at the world's smallest rocket, designed to launch satellites into or bit. it is manufactured by a secretive company at the old alameda air station. abc 7 anchor eric thomas explains residents are curious and concerned. >> reporter: the rocket sits in fuel view, a welcome curiosity as far as tyler mitchell is concerned. he works at the st. george spirits company a few blocks away. >> i think there's a lot of empty space here. i would be concerned to know what it is for. >> reporter: we tried to find out by going to the company but they wouldn't talk to us. however from its application to do business in alameda we found

out a startup says it is building a small rocket to carry light loads into orbit. they provided the schematic with the largest spacex rocket made to haul about 123,000 pounds. a resident who took the video says he is not as worried about the payload as he is for the potential for trouble. we spoke by phone. >> if it is fuelled up, that's my main concern. i'm really close to it. i have seen you can go on youtube and see a bunch of rockets blowing up and they don't make small explosions. >> reporter: he is talking about videos like this one of an unmanned spacex rocket blowing up on the launch pad. the alameda fire department couldn't tell us if rocket fuel was stored on site here. but by phone a spokesman for the company said the company supplies with safety codes. >> this company has been a willing partner of the city and the fire department to operate in a very safe fashion.

we're very pleased in how seriously they've taken their business and honestly have no issues at this point with how they conduct their business. >> reporter: the factory sits within a few hundred yards of homes and a preschool, but because the road is not heavily traveled its existence is still a surprise to many. in alameda, eric thomas, "abc 7 news." as the salesforce dream force convention continues in san francisco, there's a competition underway involving bright college students from across the country. the goal is to help big brothers big sisters with attracting more volunteers to fill its ranks. "abc 7 news" reporter chris wayne has the story. >> reporter: attending dream force can be overwhelming, but these bay area natives are taking it all in as part of the trail head for students case competition. they were tasked with building and presenting a solution to a real world problem faced by salesforce customer big brothers big sisters of america. in recent years the organization has seen a decline in volunteers. >> it is collecting as many data

points as we can to match you up with someone who shares those topics, those talents, those interests, to make sure it is not a service level connection but has the potential to be something so much greater. >> reporter: locally, more than 700 kids are currently waiting for a mentor. in the south bay there's a greater need for male volunteers, especially from the tech sector. >> our mission of mentoring is absolutely an urgent mission, particularly right now. you have so much talk about pipelines into tech and, you know, what the workforce looks like. >> reporter: malcolm goodwin has been involved with the organization for nearly 40 years, first starting as a little brother before eventually becoming a big himself. >> we know we are keeping kids off drugs. we know we are keeping them in classrooms. we know that, you know, they're becoming productive citizens, and that's really the impact that i see. >> reporter: salesforce executives are proud of the solutions that are being offered up by students. the final round is scheduled for thursday morning. >> they're skilled up and ready for the workforce, and now we need the companies that will hire them. this is a great opportunity for

companies to change the way they're hiring. >> reporter: if you would like to get involved with big brothers big sisters of the bay area, we put a link on our website, abc7news.com. reporting in san francisco, i'm chris wynn, "abc 7 news." and dream force i think goes for another couple of days. >> yeah. >> i wonder what kind of weather they're going to have next. >> meteorologist sandhya patel has the details on that. >> yes, it will be similar to today, tomorrow, and much cooler weather heading towards the end of the week into the weekend. right now live doppler 7 showing high clouds, some fog. as we take a look at a wider perspective here, the high clouds are coming in from the pacific, and they're in association with a system that is eventually going to make its way into northern california. look at the beautiful view! those are high clouds that are making for this view from our south beach camera. 63 in oakland. 78-degree "politically speaki " 78-degree san jose. here is another live picture. it is socked in. golden gate bridge is not

visible. be careful if you are driving across the bridge tonight. 72 in santa rosa. still hot in concord, vac au vil, livermore. today's highs from the upper 50s in places like half moon bay to the upper 90s in places like concord. here is a look at saturday. sprinkles are possible in the north bay. it will be cooler, low 60s to upper 70s. a mix of sun and clouds on sunday. temperatures in the low 60s to the low 80s. here is a live picture from our kgo roof camera and the breeze is blowing the fog towards the bay. a live picture from the east bay his camera, filtered sunshine. heat holds for tomorrow. cooler weather for end of the week and a few sprinkles possible in the north bay on saturday. tomorrow morning, look out for the fog. it will be thick looking this morning, especially near the coast. mid 40s to the low 60s for the range of temperatures. tomorrow afternoon, another hot one but not as hot as today. so we will be 94, fair field. 92 in concord.

74 oakland. 67 in san francisco. 85 degrees in santa rosa and 84 in san jose. now the pattern switch comes this weekend. the hour-by-hour we go, 9:00 a.m. here is the first of two systems bringing northern california rain saturday night. we may see a few sprinkles in the north bay, but a better opportunity of seeing showers heading into monday and tuesday. that's when a system comes in, a little stronger, may link up with tropical moisture. that means you may see showers here, possibly a mix of rain and snow in the sierra. you can download the accuweather app and track live doppler 7 any time you want. accuweather seven day forecast, another hot one inland. temperatures tumbling on friday when you are only in the low 80s. from the upper 90s today, you will notice. as we head towards the weekend, cooler than average inland. more clouds. and then a chance of showers monday and tuesday. right now it is looking like a better possibility on tuesday. low 60s to the upper 70s. larry and ama. >> all right. thanks, sandhya. facebook employees say

they're traumatized on the job. next, why their lawyer

minutes can mean the difference between life and death. proposition 11 saves lives by ensuring medical care is not delayed in an emergency. proposition 11 establishes into law the longstanding industry practice of paying emts and paramedics to remain on-call during breaks

and requires they receive fema level training in active shooters and natural disasters. vote yes on 11 to ensure 911 emergency care is there when you or your love one need it. lawyers for a san francisco woman whose claiming post traumatic stress as a result of working for facebook are speaking with "abc 7 news" today. >> they're seeking class action status for content moderators

for tasks with removing offensive content. "abc 7 news" anchor kristen sze has the story. >> here is the lawsuit filed in san mateo county superior court. she claims as a result of working at facebook headquarters in menlo park as a content moderator she suffered lasting psychological trauma. for nine months until march of this year her job was to sit in a cubicle and watch videos, thousands each day to try to catch and remove offensive posts and live streams. her attorneys at a san francisco says some images were graphic and did not do enough to protect them. >> a typical day for a content moderator might include viewing thousands of violent and trauma-inducing images such as sexual assault, child abuse, animal abuse, suicide. >> her attorneys say facebook

has guidelines on training, counseling and support for content moderators, but has not followed its own standards. the suit asks that both facebook and the staffing company that put her there, pro unlimited, fund a medical program for content moderators. we reached out to facebook and pro unlimited for comment. no responses yet. the case will have a status hearing in november. kristen sze, "abc 7 news." by the end of the week a key vote is planned on the nomination of brett kavanaugh to the supreme court. >> at the very least this hearing should be postponed. >> next, political pressure intensifies after a new voice joins the palo alto professor and yale graduate with accusations against the man who could become a supreme court justice. a woman's kitchen is flooding from a burst pipe. the warranty company said she would have to wait a week for help. i'm michael finney. ahead

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you could generate yourat home.rgy, or to save energy, unplug unused appliances. do your thing, with energy upgrade california. live where you live, this is "abc 7 news" the supreme court showdown in washington is escalating as the clock ticks down to events that could determine whether brett kavanaugh joins the country's highest court.

a third woman is now speaking out with allegations of wrong doing against kavanaugh, and he's denying all of these women's accusations. >> julia swetnick joins deborah ramirez and christine blasey ford. less than 24 hours after that hearing ends, the committee is scheduled to vote on kavanaugh's nomination. reporter omar jiminez has the latest developments and accusations. >> reporter: all ten democrats on the senate judiciary committee are urging president trump to withdraw brett kavanaugh's supreme court nomination or order an fbi investigation after a third accuser has come forward. in a signed affidavit, julie swetnick says kavanaugh drank heavily and fondled girls without their consent at parties in the 1980s. she alleges he was present at a party she was drugged and gang raped but she does not identify kavanaugh as one of her alleged attackers. the senate judiciary committee

is reviewing the allegations. in a statement kavanaugh says, this is ridiculous and from the twilight zone. i don't know who this is and this never happened. >> judge kavanaugh doesn't know her. this never happened and he said that over and over and over again, that he never engaged in any of that behavior. >> reporter: kavanaugh is facing accusations of sexual misconduct from multiple women during the early 1980s, including christine blasey ford's claim. republicans say despite calls for a delay, tomorrow's hearing is still on. >> i feel like i have a definite responsibility to hold the hearing, not only for her but for judge kavanaugh. >> reporter: republican senators called in a section crimes prosecutor, rachel mitchell, to handle the questioning. in written testimony for tomorrow's hearing, kavanaugh says he is facing a barrage of last-minute smears. in washington, i'm omar jiminez reporting. >> today blasey ford's lawyers release it her handwritten account describing the attack and the results of the polygraph as well.

abc 7 reporter katie utehs has the story. >> reporter: blasey ford's written testimony mirrors what has been reported about the alleged incident but goes into details. she says she is terrified to speak out but felt it was her civic duty to do so. today blasey ford's attorneys released these photos in the lead-up to tomorrow's testimony. you can see blasey ford taking a polygraph test. a former fbi agent is said to have administered it. he asked if any part of her statement was false or made up. both answers were no. the former agent said three separate analysis indicated there was no deception in her test. attorneys also released blasey ford's written statement that she plans to read tomorrow. it outlines the night of the alleged attack. she says kavanaugh knew her and she knew him, but not well prior to the party. this detail comes from her statement. quote, i tried to yell for help. when i did, brett put his hand over my mouth to stop me from screaming. that was what terrified me the most, and has had the most lasting impact on my life.

blasey ford says she drank one beer that night and that kavanaugh and his friend, mark judge, were visibly drunk. she says the details about that night that bring me here today are ones i will never forget. they have been seared into my memory and have haunted me episodically as an adult. blasey ford describes the lasting effect the incident had on her life. we've reported on the death threats she has received and her family having to leave their palo alto home. this detail is new. she writes, this post tuesday evening my work e-mail account was hacked and messages were sent out supposedly recanting my description of the sexual assault. blasey ford acknowledges that an outside prosecutor has been brought in to question her, but she did ask to speak directly to the senators as well who are on the judiciary committee. we posted blasey ford's entire statement on our website, abc7news.com. president trump answered questions this afternoon about his nominee and whether an investigation is called for as

more accusations of sexual misconduct come out. >> well, the fbi told us they've investigated judge kavanaugh six times, five times, many times over the years, but here there was nothing to investigate. they didn't know the location, they didn't know the time, they didn't know the year. they didn't know anything. >> the president said he believes the accusations are false, but he did say he could change his mind if ford's testimony is compelling. >> they're giving the women a major chance to speak. now, it is possible i'll hear that and i'll say, hey, i'm changing my mind. >> we carried the president's remarks live here on abc 7 this afternoon, which interrupted today's episode of "general hospital." that will be rebroadcast at 2:12 a.m., so set your dvr now. tomorrow's senate judiciary committee starts at 7:00 a.m. our time. it will begin with open statements from committee chairman, iowa republican chuck

grassley and senator feinstein. blasey ford will give her opening statement. the senators on the committee will be given five minutes to r for questions. republicans senators are expected to yield their time to arizona prosecutor rachel mitchell. blasey ford will then leave and kavanaugh will enter to give his statement and then respond to questions. >> tomorrow we will carry the hearing live starting at 7:00 a.m. you can watch it here on abc 7. if you're not by a tv we will be streaming it through the april 7th news app. "abc 7 news" anchor dion lim is in d.c. and look for her reports. the woman accused of killing the father of her children in 2016, the trial is not expected to get under way for nearly a year. the decision made in part after the suspect was diagnosed with breast cancer. this new development about tiffany lee was announced at a hearing today. prosecutors say she and her boyfriend killed keith green more than two years ago. the trial is expected to be delayed until next august because lee will be undergoing

chemotherapy, radiation and surgery. a witness in that case, olivia adella, is scheduled to be in court tomorrow. he was supposed to remain in custody until he testifies against them, but because of the delay his attorneys are working to get him released. a trial date has been set in the civil case against five san francisco police officers who shot and killed mario woods. woods' mother alleges her son's civil rights were violated during the 2015 confrontation. during today's pretrial hearing a judge ruled there was evidence to proceed in state court but not federal court. woods' attorney said the judge's decision to make the case a state-only matter is better for his team. >> it basically clarifies the case for us in many ways. it cuts out a lot of issues that would have been more difficult to prove. so in that sense i'm pretty pleased. >> the trial date is set for april 1st of next year. rules are changing when it comes to electronic billboards. you will soon see them in places they've been banned for decades.

taking a live look at the evening view from our east bay his tower camera. his tower camera. sandhya has a at at&t, we believe in access. his tower camera. sandhya has a the opportunity for everyone to explore a digital world. connecting with the things that matter most. and because nothing keeps us more connected than the internet, we've created access from at&t. california households with at least one resident who receives snap or ssi benefits may qualify for home internet at a discounted rate of $10 a month. no commitment, deposit, or installation fee. visit att.com/accessnow to learn more.

today, life-changing technology from abbott is helping hunt them down at their source. because the faster we can identify new viruses, the faster we can get to stopping them. the most personal technology, is technology with the power to change your life. life. to the fullest.

big city lights soon to be coming to one spot in the south

bay. >> san jose has lifted a decades-old ban on electronic billboards as a way to generate more revenue. carlos shows us where they will be popping up. >> reporter: for more than 30 years billboards have been banned on city-owned property across san jose. things might be looking brighter after the city council voted tuesday to lift the ban, allowing commercial signage. >> we've been talking about it for years and we're looking for ways to make some money. >> reporter: councilman johnnie kamis is in favor of the electronic advertising that will pop up in downtown san jose as well as near the airport. the downtown sites could bring in $200,000 in revenue each year. >> numerous community meetings, we did a lot of outreach and we decided on a small roll out. >> reporter: the ordinance consists of two parts. phase one allows the billboards on 17 city-owned sites like outside the convention center. phase 2 allows them on privately-owned parcels. the councilman supports adding new billboards but voted against

the entire proposal because of phase two. >> once we allow it on private property, there is no legal mechanism through which we can charge revenue sharing process on private parcels. so in essence it makes it more competitive and it makes it more difficult for the city to get the avenue -- to add revenue. >> reporter: supporters say there will be plenty of time in between to make changes as long as the ball is rolling. >> it is either wait two years or wait four years and i prefer to work closer to the speed of business than, you know, the speed of government. >> reporter: these new billboards won't go up right away on city-owned property. there will be a bidding process to select companies, so it will be a few months before we see these new flashy ads. in san jose, carlos saucedo, "abc 7 news." well, when you can't get help, then you can't wait, call "7 on your s

by living off the grid. completely. or... just set the washing machine to cold. do your thing. with energy upgrade california. coming up tonight at 10:00, the premiere of abc's highly-anticipated drama called "a million little things." the show is about friends trying to deal with a buddy's suicide and realizing the danger of their culture of silence. then on "abc 7 news" at 11:00, meet a bay area woman who tried to kill herself and survived.

see how she is part of a growing movement of suicide survivors giving hope and help to others. if you have ever had a water pipe suddenly burst in your house, you know you cannot wait a week for a plumber. a san francisco viewer says her kitchen was flooding but her insurance couldn't find anyone to help. >> my goodness. she came to "7 on your side's" michael finney instead. i didn't realize you fix pipes, michael. >> he's very hands-on. >> we didn't quite do it like that. our viewer had a home warranty to cover exactly this kind of thing. the company said there were no plumbers available. it did allow her to hire her own and then get reimbursed, but when it came time to pay, she got stuck with a big bill after all. >> the water was here at my feet, coming from under the sink. >> elizabeth roy shows what happened when the pipes burst in her kitchen. >> when i turned the water on, yes, the water would leak out of these pipes. i thought the house was going to just flood. >> she immediately called her

insurance company, fidelity national home warranty. >> but they didn't have someone that could come out today, that they would call me back. >> she says the company told her to wait a week, but this was an emergency. >> it was the biggest mess that you ever wanted to see. it would have continued to leak. it would have destroyed the wood. >> so fidelity agreed to let her find her own plumber and it would reimburse the cost. >> i got three estimates, and i thought, who can come today? >> she hired a plumber who came out right away and replaced the pipe and disposal. it cost $2800. >> thank god it doesn't leak anymore. you can see that. >>er claim. she says fidelity would only reimburse $1100, less than half of what she paid. >> and i thought, why? when you preauthorized me. >> this letter preauthorized her to hire her own plumber and didn't specify how much she could spend, only that fidelity would reimburse a standard,

typical cost. ee l elizabeth said she got three estimates that were a few dollars apart, but now she was out of pocket more than $1,000. >> my money that i used for my bills that i owe. >> exactly what she was trying to avoid by having insurance. she contacted "7 on your side." we reached out toid it would not discuss the case, citing privacy rules but said the claim has been resolved to ms. roy's satisfaction. >> they gave me my complete reimbursement. now i have peace of mind and i thank channel "7 on your side." >> ah, fidelity tells us it had already been reviewing her claim when we contacted the company. it did not say exactly how it determines what it will pay for preauthorized work. now, that's a good reason for you to ask those questions, maybe even before you buy a home warranty. now, i want to hear from you. the "7 on your side" hotline is open monday through friday from 10:00 a.m. until 2:00 p.m. the telephone number is

415-954-8151. you can reach me on my facebook page and through "abc 7 news." when you are knee deep in water you don't want to hear, we don't have anybody. >> and she got three quotes. >> unbelievable. at least you resolved it for her. >> yeah. >> fantastic. thank you, michael. time to turn to our weather and sandhya patel. >> ama and larry, it would be nice to see raindrops on our live doppler 7 and it is a possibility. i will show you in a second. live doppler 7 tracking a mix of clouds and fog right now. the temperatures tomorrow, the heat will ease a little bit. still hot inland, don't get my wrong. low to mid 90s there. near the coast where the fog will hang around like today, in the 60s. bay side temperatures in the 70s and 80s. look at what will happen on friday. it is much cooler, especially inland. low 80s for our warmest inland. east bay valleys, by saturday you are well below average. in our inland areas, upper 60s. sunday very little change is expected in the temperature. the accuweather seven day forecast, featuring heat tomorrow, tumbling temperatures

friday, saturday, possibly some sprinkles in the north bay, and then a second system comes through here early next week. that one may link up with moisture from a current hurricane, and that could produce some showers. best chance right now looks like tuesday, larry and ama. >> all right. thanks, sandhya. >> i'm in for dan. mindi is handling sports. warriors! >> i know, they're back. we have been talking about a lot of transit issues, traffic issues in the city. you know who is happy to have a longer commute this year? >> who. >> the warriors guard had an unusual living travel an work arrangement last season. this year no more. we check in

now abc 7 sports with mindi bach. >> off the bench has been a hallmark of the warriors ever since steve kerr took over at head coach. quinn cook is the latest example. they split time between the g league team and santa cruz last season. he started in oakland when steph curry was injured and averaged 15 points a game. he played throughout the postseason, not only earning the first nba title but a two-year contract with the club. at today's practice, kerr says quinn is in position to be better this year. >> he was living in a hotel last year for three months. he would finish practice and, you know, stairs and go to a hotel room. he has a place to live. he has his own spot, his own space.

he can settle down. he can make his own life here. that's a huge factor. >> all you got to worry about is playing basketball, being at your best and knowing that a team really wants you. that's the case here. you know, he can help us win. >> the stanford oregon over time thriller shown here on abc was the most-watched pac-12 team in four years, attracting 4.3 million viewers nationwide. this weekend's game could be bigger. stanford scored ten points in the final two minutes against the ducks and scored a t.d. in o.t. to escape with a win. this week stanford travels to notre dame. it is the fifth meeting between the schools but it is first showdown where both teams are ranked in the top ten. >> that rivalry has been really good. the games have been outstanding over the years. a lot of late game victories on both sides, a lot of great players on both sides. so there's no wonder why this game every year is one of the

higher-rated games to watch. >> well, the a's trail the yankees by 2 1/2 games for the advantage of hosting the playoff's wild card game. good start for yankees against the rays. walker with a three-run shot. new york out to an early lead, but tampa bay coming back. they like this. tommy pham, solo shot gives the race a 1-1 lead. they're holding on to that. 4-3, tampa bay up in the seventh. at 45 years old, bartolo cole own is one of the oldest players in major league baseball and one of the most well liked. an ad producer found a way to combine all of the fun facts. >> how do you do it? you're 45. >> all day long. ♪ every time they see me they say ♪ ♪ oh lord >> i don't know why this makes me laugh every time. this is a workout routine that

help helped colon last with the a's. and that earned him the nickname big sexy. speaking of 40-year-old athletes, quenton rampage jackson is in our studio and he is no less intimidating with age. he spoke with larry ahead of his big fight this weekend. >> gave me two of the worst beatings i ever had in my career. third time i fought him i knocked him out in first round. i need to win at least one more fight to tie it up. he's older than me. i think he's 42 or 43, so he's older than me. i have the tie up the fight or i won't be happy with my career. >> ama wanted you to choke me out. she was hoping for that over there. >> i didn't actually say that, but -- >> i know what she is thinking. if i didn't have a head cold we would go at it. >> oh, yeah. lucky for me, you have a head cold. i can tell you're a pretty tough guy. >> oh, man. your money is coming out right now. >> larry against rampage? i think i would like to see bartolo colone against ram pain.

that would be good. >> i think i got a better shot than bartolo. i'm in better shape anyway. you want some rampage? i'm here. i ain't ducking you. >> he's full of talk. >> and sued au tonight at 9:00 tv 20, cable 713. it almost didn't happen. how nike almost dropped colin kaepernick and then changed course. that's coming up at 9:00. then on "abc 7 news" at 11:00, they're the brazen grab-and-go robberies at apple stores across the bay area. tonight we're learning about arrests. it is premiere night on abc 7. starting at 8:00 catch season premerges of the goldbergs, american housewife and modern family. at 9:30, the series premiere of single parents followed at 10:00 by the series premiere of a million little things. stay with us for "abc 7 news" at 11:00. >> that will do it for this edition of "abc 7 news." look for breaking news any time on the "abc 7 news" app. i'm ama daetz. >> i'm larry beil. for sandhya and mindi, for all of us, have a good night.

♪ this is "jeopardy!" please welcome today's contestants-- an associate professor of computer science from riverdale park, maryland... a family physician from toronto, ontario, canada... and our returning champion, a retired high school teacher from st. jo, texas... ...whose 2-day cash winnings total... [ applause ] and now here is the host of "jeopardy!"-- alex trebek! [ cheers and applause ] thank you. thank you, johnny. thank you, ladies and gentlemen. nancy started the week off with a small win--$3,600.

she made up for it yesterday. $31,400. evelyn and jordan, could happen to you. could win a lot of money. let's see. we'll start you off in the jeopardy! round with these categories... next... that's what you have to do. you'll deal with... back to school... and finally... nancy? uh, name the novel for $600. nancy. what's "silence of the lambs"? that's the novel. uh, name the novel for $800. jordan. what is "the wind in the willows"? correct. uh, novel for $400.