bay area. we're devoting this week to b.a.r.t. >> rider satisfaction is at one of the lowest levels. common complaints include dirty trains, crime and drug use. >> more police presence. i mean, there needs to be somebody walking around so people know they can't jump the gate or can't intimidate somebody on the train. good morning. >> many b.a.r.t. riders want it's 4:30. wednesday, february 13th. more police officers patrolling b.a.r.t. stations but even with we promised it would be wet police around, the law is not always enforced. last night dan noyes spoke with a man at san francisco civic stormy this week and it is. >> we have team coverage for you. amy hollyfield in marin county. matt keller in santa clara center b.a.r.t. station who county. admits he uses drugs in front of police. we'll check in with both of them >> can i ask you what type of in a minute. drug was it? was that crack? first we'll check in with our meteorologist mike nicco. >> no. >> a lot of soaking rains out fentanyl. any time that i've had the there right now and trying to police come up and see me, they pinpoint them all with live doppler 7. we're trying to get them all in usually say, hey, put that away. there to let you know what's going on. thank you, jessica. >> abc 7 news documented the here's a look at the storm impact scale. experience on all b.a.r.t. lines it's a 3 for today. yesterday. here's a look at how the rest of we're just now stepping into it as you can see with live doppler the day on b.a.r.t. went. 7. ♪ the increase in yellows and

oranges has begun. >> i started our coverage on the it will continue to increase throughout the morning. first train this morning. i caught that new connector we had a shower move across the train to pittsburg and transferred to a regular b.a.r.t. train. altamont pass. that's moved deeper into the it was already standing room bay. only even at that early hour. a shower moved through american >> on b.a.r.t. in the morning canyon. also you can see i update the radar, the showers are moving rush, you move with the crowd. that quickly. if somebody stands in your way, you become an obstacle. american canyon road, i wouldn't >> this is 8:15 in the morning. be surprised if you have a few they are so packed in there. puddles there. >> i've been riding b.a.r.t. san mateo bridge, dumbarton, 237 since 8:00 this morning from warm springs to sfo. getting a heavy shower now as is trash hasn't been that big of a the santa cruz mountains. problem on the trains. but definitely outside of the travel through there. that's where it's going to be dicey. this is one of the better areas of where we could find some rock trains i've seen spilled coffee and debris slides. in powell street station. here's a look at san mateo found people sleeping in the hallways leading up to the bridge. you can see the rain coming down train. there's a strong smell of urine right now. in the air. heavy bursts throughout the >> one of the problems with morning. it's still going to be windy b.a.r.t., especially in san francisco stations, is the with rain during the afternoon hours. homeless. it won't be as intense as this on one train this afternoon a homeless man went down the aisles begging for food. morning. let's look at the traffic. everybody ignored him except for alexis. >> the good news that our crash one woman, tracy lewis. >> you see somebody asking for on the bay bridge cleared on westbound 80. i wondered if that would turn

food on a b.a.r.t. train, some the metering lights on earlier people are put off by it? than usual. that did not happen. >> yes. i think we're in the clear now. >> your action is. >> to help them out. the residual delays are thinning >> as a human being being human on a crowded train on a busy out. hopefully they'll be turned on at the regular time at 5:20, afternoon in san francisco. >> b.a.r.t. riders would like to 5:25. have more room on their trains. plenty of rote spray kicking up. they would like them cleaner and also, we've got a crash. safer. one issue that came up a lot in if you're coming in on westbound the b.a.r.t. customer 80 from the richmond area, this satisfaction survey is fare is near gill man street. evaders. sounds like this is a spinout it really upsets a lot of crash. one vehicle facing the wrong b.a.r.t. riders. they put their heads down, they deal with it, saying it is way. also a little bit of good news better than driving. in the orinda stretch of westbound 24 just before you get >> you can get involved in the conversation by sending us an inside caldecott tunnel. they did clear that in the last e-mail and look at the stats. >> we've received a lot of communication from you. few minutes. >> alexis, thank you. this definitely touches at the our abc 7 news reporters are heart of so many issues affecting the bay area. out in the storm morning. submit your comments or concerns >> we'll start with reporter go to abc7news.com click on a matt keller in los gatos on day on b.a.r.t. story. scroll to the bottom of the page highway 17. >> reporter: good morning, reggie and jessica, we've got a and tell us what you think. >> we're taking your comments consistent rain here on highway and concerns straight to 17. we're heading towards the santa

cruz mountains. b.a.r.t. b.a.r.t. board president joins you can see what we're dealing us on midday live at 11:30 today with here. wet roads out here and my right here on abc 7. photographer says it appears it's getting windier. so send those comments in. he's got to grip the wheel a we might pass it along. little bit tighter. take a look at the video we shot >> that should be an interesting in the past 30 minutes. conversation. coming up, what pg&e is this is a landslide on hicks asking you not to do on this road in los gatos. valentine's day. a live look outside as, of about a mile and a half from course, we're tracking that camden avenue. level 3 storm. you will need your umbrellas out officials announced it's closed to wimpy trash bags? c'mon. hefty! hefty! hefty! from pheasant road to al mitt as hey ladies... buy hefty® ultra strong™ at a low price. road because of this mess. they expect it to be closed a dada! i wish... few days. they expect problems on the get hefty® ultra strong™ roads and highway 17. costs less than glad® forceflex where sold head to head. always a tough commute whenever it's wet outside. reynold's kitchens™ hasfrustration for good.rap a tough commute when it's dry to celebrate, award winner jeff russo composed outside. expecting problems out here. the world's shortest victory song. hopefully everybody takes it [sfx: victory song plays] really slow and careful especially around the curves. you never know when there's yes! going to be debris in the road. this is the good stuff™ reporting live, matt keller, abc 7 news. thank you, matt.

we want to go over to reporter amy hollyfield live with a look at conditions in marin county. amy? >> reporter: good morning, reggie. we're driving right now to get a sense of what it's like out here for you. it has been raining for hours. check out the conditions here. we have hit some standing water as we've been driving as you do want to be very careful as you head out. we are northbound on highway 101. we are headed to santa rosa to check out the area there. we have heard of issues there. including this mudslide. this happened on mark west springs road in north santa rosa. they did clear the rocks and the debris out of the way. so the road is open. but the ground is so saturated from all of the other rains that we've had this season. officials are worried that they will see more slides like this one that rained all night long in santa rosa. officials expect to see some standing water and flooding in city streets. they want to put out a warning that you should not try to drive through standing water.

>> we have good faith in our cars and our big trucks. but sometimes the water is just too much and we don't really know what's going on under the water. maybe there's something there you'll get hung up on. >> reporter: now, take a look at this that came down in occidental. this is around midnight on coleman valley road. some power lines came down with it. pg&e got the power turned off there. the fire department cleared out the tree. took them an hour and a half. all lanes are open. it is still raining. sonoma county officials are worried about flooding. they have put signs up around in the area to warn people to be careful. especially because of those burn-scarred areas. they'll be keeping a close eye on those areas today and they want to warn everything everyone that they need to be careful. reporting live, amy hollyfield. here's a look at live doppler 7. this is one of several features you can use on our abc 7 news

app. you can also customize it so you just get the forecast where you live. it's either happening or developing news now, president trump says he's not happy with a about to happen. that means ponding on the new proposal on border security roadways and even creeks and streams pushing over their that would avoid a government shutdown. the bipartisan deal was drafted banks. heaviest rain south of bodega by congressional leaders from both parties. it includes 1.4 billion to build bay, petaluma and eventually steel border barriers on the napa. a heavy cell on the 680, 24 southern border, about 55 miles worth. not the prototype steel and connector. walnut creek. you see that area will have concrete walls the president wants. >> we have a bipartisan issues, as is alameda. we have a strong to heavy cell agreement. as in all bipartisan agreements, sitting on top of you right now. the entire morning commute, it's everybody had to give something. just red. it's going to be messy with the we are urging the president to downpours, these gusty winds. sign it. >> i have to study it. we're seeing ponding and i'm not happy about it. flooding on the roads. it's not doing the trick. later on, if your wipers are on, but i'm adding things to it. turn your lights on, it makes it >> republicans are urging trump safer for everybody. reggie? >> thanks, mike. to take the deal as a new this morning, san francisco downpayment. but the president is adamant. with or without the deal, the may require people to accept wall will get built. cash. he suggest ld he is considering >> supervisors are considering legislation meant to address taking money from other areas of ineye quality. supporters say the cashless government. businesses hurt low-income,

rivers, we're going to have homeless and immigrant populations because they're less so much rain, we do have the likely to have access to bank potential for some rivers reaching flood stage, maybe a accounts. little above, russian river at more businesses are going cashless because it saves time and money while preventing guerneville crests friday theft. don't forget to be careful morning above flood stage. napa river near napa crests with popular metallic balloons. pg&e says they can be a threat to power lines if they float away leading to outages, fires tomorrow night. and there could be minor issues and possibly injuries. with these. this will change more than mylar balloons filled with likely. helium cause more than 500 power it's very hard to calculate how much rain is going to fall over outages last year. pg&e says never try to recover a balloon if it gets tangled in a square area and then how much of that will sink into the the lines. it's best to tie a weight to the ground and how much will runoff. that's what the folks at the balloon to keep it from floating away. taking a look at the roads. weather service are trying to do at the river forecasting center. just got good news from chp. that's their best so far. an update in walnut creek. >> north of guerneville on the southbound 680 at the 24 split, russian river, moderate is we had a two-vehicle clicks and falling. also moderate rain from dixon or i've seen emergency -- they cordelia, you have a moderate pushed everything off to the right shoulder. however, a new incident popped shower and more likely rain att. standing on 80 this morning.

as you come out of the sunol grade, 680, 880, through fremont we'll see if that ends up being a blocking situation. >> westbound 580 at grand avenue and newark, wow, that is a mess of heavy rain. in oakland, a crash has the off milpitas, we had a soaking ramp blocked. as you can see from live doppler shower roll through here. 7, moderate rain pushing through watch out on south main street, the area right now. you got to slow down and drive four oaks road. for conditions today. there will be a lot of hydroplaning likely. let check in with the richmond-san rafael bridge, meteorologist mike nicco. if you have to be out and about, >> there it is. the pineapple pipeline. know you have to have your wet weather gear. you can see it's making a it's going to be poor conditions beeline for san francisco and with the sideways rain. southward. that's where we're going to have exercising, if you want to do the heaviest rain. it, some of you like to do that, frances is helping me this just know that there is a morning and said santa rosa thunderstorm possible today. if you're going to be out on the received almost how much? >> over an inch and a half. bay a gale warning for gusts up to 52 miles per hour. >> on their way up to 6 maybe, 5 not a day to be out on the bay. or 6 inches of rain. we'll have an hour by hour look 5 is what she's saying. at this storm and a second we'll go with that. i wanted to show you what else impulse that comes through is going on. tomorrow in one second. most of the activity, the i want to bring in alexis. >> we've been busy since we went heaviest stuff is in the east bay. whether in al immediatea hayward on the air at 4:00 this morning. heading through the sunol grade, looking live at the bay bridge from the the altamont pass, the san ramon valley. as you head up north, some of

the heaviest rain right now is seeing flashing lights eastbound, they're working on a crash on the lower deck of the heading towards pine grove and bay bridge. it lost control. petaluma. watch out for blinding rain in they cleared that about 15 that neighborhood. minutes ago. >> mike, thank you. a recall on a product from we're still in recovery mode there. if you look at the lower deck of the bay bridge from the south target. beach camera, don't see any also the urgent search for this stolen zoo animal. vehicles getting through here how the thief got away with this just a moment ago. i think chp was running a break high priced monkey. to clear that. >> local students going without let's see if we've gotten an update on whether that's totally heat. the problem could tak gone yet. we have two separate issues, fix. here's a live look outside. disabled dump truck around yerba a check on conditions with our crews in the field. buena off ramp. that's coming up next at 5:00 another crash was blocking lanes a.m. 1 and 2. i'll update that in a few minutes. westbound 580, tracy to dublin in the yellow 34 minutes. westbound 4. 14 minutes. 101, san rafael to san francisco in the green at 16 minutes. the final abc 7 staffer was

on a train overnight. we'll tell you about the big concerns facing riders from sunup to sundown. a sign of serious commitment, the major thing many couples apparently discussed before taking the plunge into a joint netflix account. let's take a live look outside this morning. mike nicco returns with an hour by hour look at the storm this morning.

that's an aggressive yellow. pretty great, huh? if you're a banana. i find it very... appealing. kellogg's raisin bran with bananas. two scoops meet real banana slices. i've done a good job of raisin ya.

>> announcer: now from abc 7, live breaking news. now at 5:00, a look at live doppler 7. you can see a big storm in the bay area right now. >> the north bay received so much rain. i was amazed to hear that we have an inch and a half already. mike is tracking that this morning as well as the storm hitting the entire bay area. live doppler 7 is behind us and it's fired up. let's get straight to it. never more than seven minutes away from your accuweather forecast. meteorologist mike nicco has a first look at the day ahead. you

we have a potential flooding event going on. it's a flood advisory until 8:30 this morning. all the areas in the dark green this morning, urban and small stream flooding. it means rivers, streets will turn into rivers. it means the smaller creeks could overflow the banks until 8:30. the storm is touching the entire state today from border to border with heavy rain and heavy mountain snow. we'll have rain mixed with snow today and tomorrow in the sierra. so slippery but all snow friday and saturday. it will be heavy. caution to don't even try it. my best advice for traveling in the high country. jessica? >> mike, thank you. this morning amazon and general motors are reportedly teaming up. >> they're set to invest billions in an electric truck company. here's techbytes. >> in today's tech bites. a boost for an electric pickup truck. >> reportedly in talks to -- reuters says an announcement may be made this month.

they hope to be the first to sell an electric pickup in the u.s. a so-called electric super car will soon hit the market. >> maserati says their electric vehicle goes into production next year making it available sometime in 2021. the luxury car maker says the vehicle will go zero to 60 in two seconds. no word on a price. one day from valentine's day. a stunning find about couples. >> it takes about eight months for significant others to share a netflix or hulu account. according to the survey, that's a shorter time frame for couples to have their first talk about marriage and kids. >> hand over that password. >> never imt. those are your techbytes. it has to be netflix official and facebook official. >> i don't think you have to be facebook official anymore, do you? >> just netflix. >> are we over that? >> don't you think? >> i don't know. now i feel like i'm totally out of it. >> i don't feel like anyone updates their reels ship status

anymore. maybe. i don't know. >> i need to get back into it and learn about things. >> i guess i didn't realize that people were sharing their netflix accounts with their boyfriend or girlfriend. it seems like a short amount of time. >> saving that cash. hi, mike. >> once they get the algorithms going, we won't be able to do that. >> here's a look at sfo. we'll have delays today, tomorrow, all the way through the weekend. heavy rain and windy conditions today. chance of thunderstorms today through friday. a dry pattern comes in next week. here's a look up and down the east bay shore from berkeley, emeryville, san leandro, union city, newark, fremont and it pushes the moderate rain on to 680 and pleasanton through the sunol grade. 84 towards livermore. you can see street level, oak tree farm, getting heavy rain there. vineyard avenue, we'll have ponding there. let's broaden it out and show you. look at this pineapple pipeline.

notice the heaviest is heading to so cal. they have the greatest chance of debris flow and mudslides. we'll have our own, especially across the north bay. especially look at this. 7:00 in the morning. reds, that's almost the highest intensity on our future radar. we still have yellows around until noon. notice it does break up just a little bit, a steadier lighter to moderate rain through the evening hours. everything is going to be wet for the evening commute. towards the end of the commute, a chunk of energy comes in. the flood gates open once again. of moderate to heavy rain tonight through tomorrow morning. the commute can be almost as bad as this morning's commute. >> you can throw this into tomorrow. flooding on roads. hydroplaning. the heaviest, the fastest haven't picked up yet. we're getting into the initial stage of mudslides and debris flows. we're starting to see small creek flooding up in the north

bay and rises on rivers. tomorrow into friday. my accuweather seven-day forecast, a 3 on the scale. strong today. moderate tomorrow and then light for friday, saturday and sunday. 2,000 feet, finally dry by the holiday, monday. alexis. >> taking a look at the roads, we've got another new crash to talk about. this one in walnut creek. not seeing it here on camera. it's south of here. southbound 680 at the 24 split where the camera is just north of there. sounds like we've got a semi and a sedan involved. the semi made it off to the shoulder. the sedan is blocking lane number 2. there we go. i think we see flashing lights near the top of the screen. emergency crews are on the way. we'll check that camera again in a moment and see if we have got a backup yet. hopefully we won't but i'm guessing we will. also, we had stopped traffic on the upper deck of the bay bridge. we had reports of insulation someone lost on westbound 80 around fremont street. i think they ran a traffic break to clear that. looks like we're on the move once again.

that, of course, is still recovering from an earlier crash on the incline before you get inside yerba buena island tunnel. not a great start for the bay brid.e a crash on the lower deck. you can see flashing lights near the middle of the screen. that is blocking the two left lanes eastbound 80 before to bu