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tv   ABC7 News 600PM  ABC  February 28, 2019 6:00pm-7:00pm PST

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however, sky 7 saw one victim deceased at the scene. no arrests have been made, and the police have not provided any information about a suspect in terms of a description. we'll stay on that, of course. good evening. i'm dan ashley. thanks for joining us. >> i'm ama daetz. the continued flooding in the north bay. >> the storm caused the rivers to overflow, flooding towns. >> the river is still above flood stage, and homes are still underwater. the best way to show you is from the air with sky 7. >> this morning, our helicopter crew flew over the safeway in guerneville. they know flooding is bad when safeway is at risk. there is less water in the parking lot today compared to yesterday. as sky 7 zooms out, watch now, you can see sky map 7 labeling the roads, even the ones that are underwater. this area of the town is right along the russian river, and you can see flooding extends for several blocks. the guerneville and west gnome county union high school
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districts are all closed tomorrow because of flooding and other storm-related issues. >> governor newsom declared a state of emergency today in sonoma county as well as amador, glen and mendocino counties because of dangerous flooding and mud slides from this week's storms. >> jobina fortson is live in sebastopol that people really want to know. when can they go home. >> yes, dan and ama, officials are telling us that they're hoping to get residents of guerneville back into their homes by some time tomorrow afternoon. but that all depends on the water which is receding a bit slower than they would have liked. ths is the water line from yesterday. so significant strides have been made here. but you see behind me, there is still a long way to go. and that is just in sebastopol. in sebastopol thursday, we finally got a look at some damage left behind by the floodwaters. >> waters receding. lef ft in elevation.own maybe a and, you know, headed out the good way.
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>> people are ready to move forward. we watched the owner of durat's paella by kayak. >> it's the opening off the grid. so we have to do this because it's the first day of it. >> adam parks is a business owner at the barlow community market, a cooperatively owned grocery. >> the floodgates should have been staged and ready to put on all the buildings, but they weren't. and so that's a big frustration for everybody. why weren't they. >> we couldn't get a straight answer to that question, but shop owners at this point are just trying to roll with it. if the food can't be sold, this is probably the next best thing. everything safe to eat is going to the food bank. throughout the day, we heard some refer to sebastopol as sebatopool. >> there is just a number of activities for all citizens and to have this an, we're trying to figure out what do we do next.
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>> a fundraiser they plan for next week is going to be a good start. the question now is when can people get back inside their property. >> the big challenge is going to be to get the county to pitch in, get health inspectors out here, get through the red tape so that we can open and turn on the cash registers as soon as possible. >> guerneville residents could be home by friday afternoon. back out here live, you can see on a kayak. there is also a paddle board in the water here. officials are telling me they're hoping to have this intersection at moore street and highway 12 open some time tomorrow, but, again, that all depends on the water. for now reporting in sebastopol, jobina fortson, abc 7 news. >> just amazing. jobina, thank you so much. wayne freedman was in guerneville today where he rode along with the national guard on the flood streets and talked with people who did not heed evacuation orders. a lot of people chose to stay against advice to do otherwise. the russian river crested at 46 feet last night. that's 14 feet over flood stage. it is receding tonight. the water is still covering cars
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and porches, as you can see. it's not the first time this area has flooded. >> as the water goes down, then people come in to see the damage. then we start the stuff like the power has been out a couple of days, a refrigerator full of rotten food, water in the house, trees blocking, that kind of stuff. we've got to start clearing roads. >> you've seen this? >> oh, yeah. >> models show the russian river will be below flood stage tomorrow by about 4:00 a.m. and let's bring in abc 7 news weather anchor spencer christian. spencer, we got some sun today, but more rain is in the forecast? >> there is more rain in the forecast. it will last a -- you can see that it is not raining in the by area right now. we have bright skies most of the day. and as we go into the evening hours, it will remain that way. but the approaching storm will be in here by saturday morning. it ranks 2 on the storm impact scale, a storm of moderate intensity. it will produce light to moderate rain, and most areas will receive no more than .2 to
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an inch. here is forecast animation taking us through the overnight hours and tomorrow during which time it will be partly to mostly cloudy. clouds will increase late tomorrow night, and that rain will start to move in overnight into saturday morning. >> okay, spencer, thanks. all this rain has turned the bay area's golden hills a lush green. check out the view from sky 7. this is what it captured flying over the north bay yesterday. just stunning. the latest drought map does prove what a difference the recent storms have made. very encouraging. almost 90% of california is free from drought, according to the newly released map from the drought monitor. you can see that on the left. a big change. compare that to last week when two-thirds of california was out of drought. and at the start of the year, less than 10% of the state qualified as drought-free. so it's all quite encouraging. the last two months of atmospheric river storms have brought the sierra snowpack to the highest level seen in the
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past 40 years. surveyors recorded the snowpack today at 152% of the historic average. remember, be prepared for the next round of rain with the abc 7 news app. you can customize the app to get the forecast where you live, and it gives you constant access to live doppler 7. pg&e now admits a power line failure was the probable cause of last year's devastating camp fire that killed 86 people and destroyed thousand of homes. >> in a filing with federal regulators today, pg&e also expresses a doubt about its ability to remain in business. i-team reporter dan noyes has been working this beat nonstop actually, and he is here with the very latest. >> this news comes with the release of pg&e's 2018 financial results. wildfire damage drove it into the red, posting a loss on the year of $6.9 billion. wildfire victims attorney has photographs of tower 27 to 22 along pg&e's caribou palermo high voltage transmission line
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that appears to have caused the dead di fire that. >> caused sparks. the sparks fell down into the brush and the fire started. >> it is filings with the securities and exchange commission today, pg&e laid out why that tower appears to be camp fire's igignition point. the morning of november 8ths, pg&e reports the transmission line lost power at 6:15. 15 minutes later, a pg&e employee observed fire in the vicinity of towers 27 to 22 and later that day, an aerial patrol spotted an insulator that had separated from an arm on the tower. cal fire concluded the camp fire started approximately 6:33 a.m. on the transmission line. november 14th, the company observed a broken c-hook that held the insulator where at the connection point a flash tower on tower 27 to 22 and other damage. >> if you look at the picture of the view going southwest, you can see the mountain is torched. if you look at the view going to the northeast, no damage. so there is no question that
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this is where the fire started. there is nothing else around it that could have started the fire. >> now pg&e reports it has completed more than two-thirds of enhanced inspections of its 5,500 miles of its transmission lines, and approximately 50,000 transmission struck checks, including towers and poles in high fire threat areas and should finish by the end of march. much of the work done by drone as this video given to me late today. but jerry hill said today in sacramento that pg&e should have made safety improvements on the caribou-palermo line years ago. >> pg&e had improvements that they were going to make on that line, and they deferred them. they got the money for it, spent the money on something else and then asked pour the money again, and every year they were supposed to do it, and they still haven't started the work that was going to be done on that line. >> pg&e confirmed today its 2017 and 2018 wildfire losses could exceed $30 billion and wrote management has concluded that the circumstances raised substantial doubt about pg&e
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corporation's and the utility's ability to continue as going concerns. >> the fact is that pg&e has caused this kind of devastation now for two years in a row. >> former state senator noreen evans is now a lawyer representing wildfire victims. >> pg&e as it currently stands has a long history of explosions, poisoning water, and burning down communities. and as it currently is structured, pg&e may just be too big to effectively regulate. and so breaking it up is probably in the public's best interest. >> cal fire would not give me a time frame when their investigation will be complete, the spokesman saying it's a very time consuming process, and every fire is different. >> right. so more to come out. >> a lot more coming out. >> all right, thank you, dan. well, new developments about the woman buried in a landslide at fort funston. we know now her name is kyra sunshine scarlet, and she came to the bay area from utah. she was walking her dog with a friend friday when the hillside just suddenly collapsed.
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her friend and the dog managed to get out. rescue crews have spent days searching for her remains, but have not found anything. today sky 7 got video of an excavator removing sand from the slide area. we spoke with a friend on the phone earlier today. >> super fun to be around, and we were always laughing. she loved to be outdoors, go hiking. i'm sure like she just was off exploring and didn't realize she was in a dangerous part or anything. >> scarlet's family released a statement saying she was an amazing woman and they know they'll meet her again one day in heaven. we have new information in an overnight crash in emeryville that killed three siblings. it happened on westbound 80 approaching the bay bridge toll plaza. abc 7 news reporter melanie woodrow is in the newsroom with more on this very tragic story. melanie? >> the villareal family was on their way to san francisco overnight after receiving a call that their father, who was already in the hospital, might not make it. now three of his children have
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died, and a fourth is hospitalized. the california highway patrol says that speed and the slick road appear to be factors in the collision. the four siblings were in this ford escape when they crashed into the back of a big rig. the big rig was parked on the side of i-80 and the driver was sleeping. the chp says the driver was parked illegally on the shoulder, and that you're only supposed to pull over for an emergency. the driver does not have any injuries. the chp has cited the driver. i spoke with the victim's brother, who identified his siblings who passed as 26-year-old eli villareal, 22-year-old sarah villareal, and 18-year-old eva villareal. 17-year-old aaron villareal has fractures and a broken leg. the big rig involved in the crash is own by rogue transportation llc out of oregon. according to the federal motor carrier safety administration, they are ensured and have not had any reported crashes in the last two years. they have a satisfactory rating. we reached out to rogue
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transportation llc for comment, but did not hear back. in the nurjs melanie woodrow, abc 7 news. >> thank you. it's been a week since oakland teachers went on strike, and they're gaining more support tonight. >> teachers from nearby school districts called for a sick-out today. but is all this picketing leading to progress? >> and tonight we're digging deeper, comparing the teacher salaries in oakland to other distri oh! oh! oh! ♪ ozempic®! ♪ (announcer) people with type 2 diabetes are excited about the potential of once-weekly ozempic®. in a study with ozempic®, a majority of adults lowered their blood sugar and reached an a1c of less than seven and maintained it. oh! under seven? and you may lose weight. in the same one-year study, adults lost on average up to 12 pounds. oh! up to 12 pounds? a two-year study showed that ozempic® does not increase the risk of major cardiovascular events like heart attack, stroke, or death. oh! no increased risk? ♪ oh, oh, oh, ozempic®! ♪ ozempic® should not be the first medicine for treating diabetes,
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the oakland teachers strike is now nearly a week old. and while the two sides resume negotiations this afternoon, there is still no sign of a breakthrough, but the teachers and their supporters say they'll continue to stay strong and stay on the picket lines.
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>> we took over the state building today, which was an incredible experience. it was really empowering to know that our voices were being heard. you could just hear our echo through the halls of the building. >> abc 7 news reporter laura anthony has more on day six of the teachers strike. >> is it getting tougher for you? >> financially, yes, but i'm not going to worry about what i can't see. >> now that their strike is nearly week old, some oakland teachers like marjorie lee are beginning to realize this may not be over any time soon. >> we're here at the rally just supporting one another, and we're ready for it to end, but i'm in it until it ends. >> some may be there is no wave seems in their energy and commit commitment to the cause. >> i expected a hard fight, and we're ready to fight and be here until we win and see the results that we need. >> the rally hat city hall
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became a march, as hundreds walked to the california state building where negotiations are ongoing between the oakland education system and the district. the teachers want a 12% raise over four years. the district is offering a 2% bonus, plus 8% over three years. >> this is all part of negotiations. we have what we have, and we've been told that there is a line past which we cannot go. >> on this day, the oakland teachers were joined by educators from other districts as part of a sick-out, including from albany, san lorenzo, and san francisco. >> this is just another example of how we need to call attention on a state level and on a national level to the fact that schools are drastically underfunded and undervalued. >> negotiators for the two sides have been having some very long sessions here at the state building going well past midnight. they're back at it this afternoon, but so far no indication of any progress. in oakland, laura anthony, abc 7 news. >> all right. and teachers in a san jose
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school district have been showing their support for striking oakland teachers. but it has been decades since they hit picket lines due to a unique partnership that replaced friction with collaboration. abc 7 news reporter david louie shows us how the partnership resolved some issues, but not all. >> teachers working in the san jose unified school district have been wearing red to support striking oakland teachers. they've had to strike twice in the 1980s to get new contracts, but in recent years their relationship has changed. >> we're a partnership. >> that's because the school district's books are open to them. >> we certainly know that the district isn't misrepresenting their situation. when they say we only have this much money, we know that that's true. >> they're also guaranteed a percentage of the district's revenue. currently 38% for teacher compensation. that puts them way ahead of oakland teachers. starting pay is almost $8,500 higher. average pay is $16,000 higher, and top pay is over 13,000 higher. however, san jose unified teacher pay trails neighboring
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schools as much as 40% due to the way the state sets the formula for setting revenue for districts. the partnership that unites teachers with their district leaders, the first ever in california is unusual in that deputy superintendent steven mcmahon sits across the bargaining table from the teachers. five years ago he was on the other side, president of the teachers association. current president patrick bernhardt is part of the superintendent's cabinet, helping to set priorities. >> there will always be tension between the district and an employee union. so i think that the more familiar people are with multiple perspectives, the more powerful that we are as a bargaining process. >> the san jose teachers association is in contract negotiations too. with their contract expiring in june. with six more negotiations scheduled between now and then. in san jose, david louie, abc 7 news. >> and you can look up stories about schools and teachers where you live. we have a whole page on our website dedicated to education. go to abc7news.com. >> a lot of information on there
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for you. nice chance today to dry it and see the sun. we needed this so badly. but for how long will we get it? >> it's a good question. spencer christian is here with that answer. >> great to get a little relief from rain. it won't last long, but we're enjoying it right now. we have dry conditions now. we have bright skies most of the day, although clouds have thickened just a little bit. how wet has this february been compared with the average? well, santa rosa averages 6.4 inches of rain in february. this february of course the month ends today, just under 17 inches. san francisco averages just under 4 1/2 inches of rain in the month of february. this february just under 8 inches. and you can see going on down the line, just what a drenching the entire bay area has received. right now we're looking at dry conditions along the embarcadero from our rooftop camera here at abc 7. it's 51 in san francisco. 54 in oakland and mountain view. san jose, 53. morgan hill 56 and 52 at half moon bay. check out this view of the after glow of the sunset loo wem emeryville.
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it's 50 degrees in santa rosa. 52 in napa. 53 at fairfield. concord 55. and that is the view from the east bay hills camera looking out over the bay. you can see the clouds are a b thicker than they were in the late afternoon hours. dry through tomorrow, but our next storm arrives early saturday morning, and we'll have a stronger storm than that middle of next week. but for tonight, things will remain dry, partly to mostly cloudy. mostly cloudy farther north. partly cloudy just about everywhere else. overnight lows will generally be in the low to mid-40s, but we'll see upper 30s in the north bay valles where it will be a bit chilly. tomorrow highs under increasingly cloudy skies. low 60s in fremont, palo alto, livermore and san jose. and on we go to a lock at our storm impact scale for the approaching storm. it ranks 2. expected to produce light to moderate rainfall. most locations will see rainfall totals between .2 and 1 inch of rain, and it will be breezy at times. here is our forecast animation starting this evening. notice the partly to mostly
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cloudy skies tonight, and tomorrow. but early saturday morning, right after midnight. we'll see that first surge of rain moving onshore. and of course we're going see pockets of moderate to heavy rain with that storm indicated by the yellow and orange colors there. but shortly after about 8:00 a.m., we'll see the storm break up into pockets of light showers for the remainder of the day. but some of the showers mei-linger into sunday. so it won't be a completely wet weekend, but it certainly won't be a completely dry one after that first wave of rain. rainfall potential from the storm, again, between .2 and 1 inch of rain. and let's not forget the sierra where we have a winter storm watch in effect from 10:00 tomorrow night to 4:00 a.m. sunday. look for 10 to 20 inches of new snow, generally. here is the accuweather seven-day forecast. after our level 2 storm on saturday. and perhaps a few trailing showers on sunday. dry conditions on monday. but then on tuesday, rain returns in light fashion. a storm ranking 1 on the impact scale. but it will intensify to level 2. by wednesday, it will be wet and
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windy on wednesday. that's tough to say. wet and windy on wednesday. >> wow. >> tapering off to showers on thursday. you know, we're all so saturated with rain now, we can't even talk straight. >> that's true. >> thanks, spencer, very much. how about some free flowers? and this is for
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tonight's bay area business watch. san francisco's based gap is dividing itself into two companies. one, old navy. all other brands including gap and banana republic and athlete that will make up a new company yet to be named. they had $8 billion in revenue, roughly the same as the gap's other brands combined. headquarters will remain we're told in san francisco. tesla is going to close most showrooms for sales and only take orders online. it should help the palo alto-based car company save money now that it's delivering on its original promise to deliver a version of the model 3 car for $35,000. tesla introduced the model 3 about three years ago, and people lined up in stores in cal nut creek and elsewhere to put down a deposit. until today, the lowest priced model cost about $43,000. that's still about half the price of tesla's other models. today tesla's stock rose about a percent. the dow was down by 69 points
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and the nasdaq lost about 22. no money needed. tulips are available for free in san francisco this weekend. more than 100,000 tulips will be on display on saturday in union square as san francisco celebrates american tulip day. anyone who attends the event can pick their own bouquet and take them home-free of charge. the event runs from 1:00 to 4:30 at union square. are you earning a quarter million a year? >> rising home prices and high mortgage rates are challenging potential home buyers, but now the bar is being set even higher. >> if you want cheaper rent, you probably pay with your time. see how much longer commutes really cost you. and we're continuing our commitment to building a better bay area, and we're focused on improving what riders experience on bart. tonight a status
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even if no one in your home smokes, secondhand smoke can be closer than you think. secondhand smoke from a neighbor's apartment can enter your home through air vents, through light fixtures and even through cracks in the walls and the floors. secondhand smoke is toxic. especially to children. protect your family. visit tobaccofreeca.com.
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live where you live, this is abc 7 news >> a new report ranks soemg as the most expensive place to live in the country to buy a house, and the amount you have to make to afford one is just astronomical. >> high home prices in the bay area, really, they're nothing
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new. but seeing the number, it can be a shock. >> it really is eye-opening. as chris nguyen explains, people are getting creative in order to buy a home. >> buying a home in the bay area can be daunting. >> it's just a different world days. we can't do it totally on our own anymore. >> a new report from mortgage data provider shows how tough it is to make home ownership a reality. in the san jose metro, analysts say you need to make $255,000 a year to afford a median-priced home of $1.25 million. the bay area's biggest city topping the list of the most expensive areas in the country, with san francisco, san diego, and los angeles rounding out the top four. yvonne jimenez smith recently bought a house with a little help on the down payment from family. >> keep your head up and think creatively about how you can make your home dream ownership happen. >> south bay real estate agent says more millennials are teaming up to afford homes in
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more desirable neighborhoods. >> we're seeing about 20% of our inventory selling offmarket. >> the figures can be staggering. but local agents say it's important to keep things in perspective. >> you want to make sure you're working with somebody who knows all the home buyer programs and understands the incentives out there. >> the old saying if there is a will, there is a way describing the mentality of many. in san jose, chris nguyen, abc 7 news. >> high housing costs in the bay area mean many people trade longer commutes for cheaper rents. it's a trade-off. many commuters spend the equivalent of $15,000 a year getting around. a bloomburg analysis of u.s. census data from 2017 did the math. let me run it down for you. it compared the average salary in the county with the average time it took to get to work. and if time is money, the bay area pays a heavy price. contra costa commuters spent $15,300 in time every year getting around, and in marin
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county, it's even more, with commuters spending the equivalent of roughly $17,600 to commute to work. >> caltrans is taking public comment for proposed changes. the agency is considering plans to replace, reconfigure, or reconstruct the connector there's to increase vertical clearance for freight vehicles. right now some of the connectors are too low to accommodate taller vehicles. for more on the plan and how you can comment online, we have a link on our website, abc7news.com. >> abc 7 news is committed to building a better bay area. we're looking for ways to make this a better place to live for all of us. it's why this month we devoted an entire week to covering bart. you responded, look at, this with dozens of e-mails and dozens of e-mails about issues like broken escalatoescalator, evaders and drug use on the system. we listened. we're taking your comments to get answers. today bart's board met for the
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first time since our series of stories aired, and eric thomas went there to ask some of your questions. >> bart officials are spending the latest quarterly report this way. >> in overview, it was an excellent quarter. >> that doesn't mean there aren't disappointments. we spoke to riders at the wualnt creek station. >> it's dirty. the trains are not that clean. >> not being too clean. i find them kind of dirty sometimes. >> they're talking about the train cars themselves. bart spokeswoman alicia trow says that's the direct result of police crackdowns on drug users and homeless people in the stations. >> we know what happens is we push people out of the stations, they typically go on to the cars. >> that's what one bart passenger sees on the trains. an e-mail from that person complains i counted up to eight homeless/drug addicts on each car. i've seen drug addicts smoking their drugs and had to move car,
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fearful of what i was inhaling. bart says it is working on increasing police visibility, but there are other problem areas. ridership was down from 419,000 in the last quarter to 405,000 in the most recent. bart says that's primarily off peak hours and weekends. the agency says a big contributor was smoke from last fall's wildfires. >> they weren't going out to meet people. they were staying in their homes where it was safe. so we're not too concerned about this quarter. obviously if it's something that continues, that would be a concern. >> crimes against persons were also up to 5 per million riders from 3.8 the quarter before. >> this data is heavily driven by cell phone robbery, cell phone thefts. >> so what if anything can bart do about that? >> one is we have really increased our rider education campaign, making sure people know it's a problem and what they can do to prevent it. two is having more police officers. >> but one thing bart is really excited about in the report, for the first time in history, the
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elevators and escalators in bart stations are in working condition 98% of the time. that's their goal, and it has never happened before until now. at walnut creek bart, eric thomas, abc 7 news. >> now, we want to hear your thoughts about bart, or anything else we can do to keep building a better bay area. head to abc7news.com and temperature the words better bay area. you can write us with your comments, concerns, questions, and suggestions. on twitter, use the #better bay area, and on facebook, we'd love for you to join our better bay area group as we work on finding solutions together. let us hear from you. >> absolutely. the summit between president trump and north korea's kim jong-un in vietnam is over. >> yeah, it ended abruptly after the two leaders failed to reach a deal. find out what sticking points caused both to just walk away. a woman orders clothing online, but it's out of stock. so why can't macy's just refund her sarah's last tuition payment, sent off. feeling good?
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no deal for president trump and kim jong-un. the two leaders are leaving vietnam without reaching a deal. >> they've cut their summit short. abc news reporter cara travers is in illinois. >> it was an abrupt ending to
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this second u.s./north korea summit. a working lunch and a signing ceremony canceled. president trump at a press conference explaining what happened. >> basically, they wanted the sanctions lifted in their entirety, and we couldn't do that. >> the president said kim jong-un was willing to dismantle north korea's nuclear complex, but in return the north korean leader wanted all sanctions lifted. mr. trump said that's not enough. >> you have to be prepared to walk. we actually had papers ready to be signed, but it just wasn't appropriate. i want to do it right. >> still, the president insisted the summit didn't end badly. >> i think the relationship was very warm, and when we walked away, it was a very friendly walk. >> the president was asked if he confronted kim about the death of american college student otto warmbier, who spent more than two years in a north korean prison and died shortly after he was released in 2017. >> he felt very badly. he knew the case very well, but he knew it later. >> earlier in day, a remarkable
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scene. the reclusive north korean leader engaging with american reporters. kim jong-un was asked if he is ready to du nuclearize. through a translator, he said if i'm not willing to do that, i wouldn't be here right now. after the summit in singapore last summer, the white house said kim jong-un was willing to give up his nuclear weapons before sanctions were lifted. either kim saw that agreement differently, or he has now changed his terms. president trump says talks between the u.s. and north korea will continue. karen travers, abc news, hanoi. >> thank you, cara. we haven't seen live doppler 7 this clear for several days. don't go getting use georgand a busy day ahead.
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george has entresto, a heart failure pill that helped keep people alive and out of the hospital. don't take entresto if pregnant; it can cause harm or death to an unborn baby. don't take entresto with an ace inhibitor or aliskiren, or if you've had angioedema with an ace or arb. the most serious side effects are angioedema, low blood pressure, kidney problems, or high blood potassium. ask your doctor about entresto. ♪ the beat goes on ♪ the beat goes on that was great!
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jcpenney is going to close more stores because last year's holiday sales didn't do so well. 18 stores are going to shut down this year. penney already announce lead of the store closings last month. it hasn't named which stores will shut down. >> so many stores are closing. millions are shopping online. what happens when you add something to your cart, pay for it but you don't get it? >> it happened to about a east bay woman who couldn't get her
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money back. 7 on your side's michael finney tells us why not. >> this is interesting. when you shop in a store, at least you walk away with your item. when you're online you hit send, your money is gone and then you wait. this viewer didn't get what she paid for, and nobody could figure out how to refund her money. christmas shopping seems like eons ago, but veronica is still dealing with it. >> like they just didn't understand what i was saying. it was as if i was talking to my dog. >> it all began on black friday. veronica was shopping online. >> i ordered probably about six or seven items from macy's. >> her order went through, but a week later, macy's sent this e-mail. two items were discontinued. this men's north wrap dress, she wouldn't be getting them. >> i thou i'll just get my money back. >> reporter: that's where it got complicated. veronica had paid for the order with four gift cards plus her credit card. >> i was on the phone for probably over an hour. >> macy's said it would refund the money back on the gift
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cards, but veronica had thrown them away. >> now i had no more gift card. how am i supposed to get that money back. >> macy's would only refund the original gift cards. >> i said but i don't have the cards. can you cancel it out and give me a new card. this is a hard process. this will take a long time. >> macy's did give her a 25% off coupon for her troubles. she said it had so many exclusions, i couldn't believe it. >> couldn't believe it was happening. i couldn't believe it. i just want my money back. >> she contacted 7 on your side. we contacted macy's. the company tells us we worked to ensure that no matter how our customers choose to shop, they have a great experience. if not, we make every attempt to resolve the issue, and macy's put a $165 refund on her credit card, adding a $100 bonus. >> thank you so much. thank you, channel 7 on your side. i appreciate it. >> macy's didn't say why it had so much difficulty giving her the money back.
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however, retailers often only provide refunds to the original form of payment. so hang on to your gift cards if you use them online. now i want to hear from you with a gift card problem or any other consumer issue you might have. my 7 on your side hotline is on weekdays from 10:00 a.m. to 2:00 p.m. the san francisco number is 415-954- 151 and you can reach me through my facebook page and through abc7news.com. >> good stuff. thanks as always. time for one more check on our weather. >> nice break but the rain is returning. >> spencer is here with the forecast. >> we have a little more break copping our way tomorrow. here is look at live doppler 7. >> we have bright conditions now. bright skies today. clouds a little thicker at the moment. and overnight we'll have partly to mostly cloudy skies with low temperatures only in the mid- to upper 30s in some north bay valley locations. it will be chilly there. low to mid-40s everywhere else. tomorrow partly cloudy, but there will be bright flashes of sunlight as well. highs will be mainly int the upper 50s, but milder farther
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south. palo alto, 61. san jose, 63. and then here comes the next storm. overnight tomorrow night into early saturday morning, a level 2 storm will arrive. a storm with moderate intensity producing generally about .2 to an inch for most areas. it will be breezy at times that storm will produce snow in the sierra. we have a winter storm watch in the sierra from 10:00 tomorrow night until 4:00 sunday morning. look for 10 to 20 inches of new snow in most locations. there will be more over the peaks. here is the accuweather seven-day forecast. level 2 storm on saturday, which will wind down pretty early in the day there, but will be some trailing showers, maybe even into sunday morning. a destroy day on monday, then light rain on tuesday. a level 2 storm. wet and level 2 on thursday. we don't get much of a break. tomorrow and monday and the rest is rain. >> goodness. thanks, spencer. on to sports. >> larry is here. >> guess whose not in first place anymore? >> really? >> no! >> that happened fast. >> no kevin durant tonight in
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orlando. will the warriors have enough gas in the tank down the stretch to avoid losing on bac [music playing] (sashimi) psst. hey, you! the one with the designer dog collar. wondering how i upgraded to this sweet pad? a 1,200-square-foot bathroom, and my very own spa. all i had to do was give my human "the look". with wells fargo's 3% down payment on a fixed-rate loan and a simpler online application, getting into my dream home was easier than ever. get your human to visit wellsfargo.com/woof. what would she do without me?
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now abc 7 sports with larry beil. >> good evening. after watching dwyane wade's miracle at the buzzer last night, no time for disappointment for the warriors. they played in orlando. they were resting kevin durant and andre iguodala. a rough night. klay working on his hops right there. steph curry had 19 in the first half. strong take going to the glass, and klay had 21, but the warriors shot just 39% and a half. san jose nbuzzer. magic up eight at the half. third quarter, demarcus cousins, to the rack. with authority. 21-11 for boogie. warriors outscore 30-11 in the third. steph, three ball. but the dubs nine of 40 from deep.
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then the faucet turned off and here comes the magic. terrance ross, ties it at 89. steph finished with 33, but he needed 33 shots. 94-89, and then gordon and the magic close with a 14-2 run. gordon goes for 22 and phone. the warriors slip behind denver in the west with 20 games left. so good news/bad news scenario for the giants. star free agent bryce harper is going to sign with the phillies. the good news is the giants were not going to get strangled by a 13-year, $330 million contract. the phillies came into the process saying they were willing to spend stupid money, and they did. i wish i had somebody do that for me. ll let y thinkbont.r pte peance. the biggest total contract in baseball history for the 26-year-old outfielder who is also being courted by the dodgers. his deal averages 25 mil per year. it includes a notrade lause, no opt-outs.
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may very well be that the phillies save the giants from themselves. you get stuck on a deal like that for over a decade, a lot can go wrong. cactus league action today. a's taking on the cubs, seventh inning. franklin barreto, one of the future stars bomb to left. his first of the spring. bottom half of the inning, andrew trig is on the mound. johnny field tagging from third. sky bolt. is there a better name than sky bolt, got him. a's win 10-3. the giants beat the brewers, 6-2. so the measurements are in at the combine. kyler murray stands exactly 5'10" and 1/8. he is small by nfl standards, but he is tall enough to be drafted. former a's pick is casting on a pro baseball career after a spectacular season in oklahoma. he is lightning-quick. he's got a rocket for an arm. coaches would love him more if he is tall. >> but he has impressed a lot of
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talent evaluators who are overlooking height now and that includes jon gruden. >> i think that's been proven to not be as much a factor as maybe it was years ago. yes, russell wilson or brees or the kid in cleveland, i don't know that it's a true impact on the position or the performance. >> the 49ers have needs, but not a quarterback or running back. jimmy garoppolo and jerick mckinnon both suffered torn acls early last year. both should be ready to go next season. john lynch says they have been rehabbing ge i ab to cs. helpot each other. and i think our staff is doing an incredible job of working with both those guys, and we're really encouraged with their prospects. not putting a timetable on any of them. butty tell you that his progress is coming very well. thinking is a surprise. jason witten leaving the
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football booth after one year. he is coming out of retirement to return to the dallas cowboys who welcomed the perennial all pro tight end with a $3.5 million deal. now the question is who takes over in the booth for espn? of course the lure of makeup is strong. >> we'll just see how that works out. >> that 1/8 of an inch is going to come in handy. >> thanks. join us tonight at 9:00 on kofy tv. san bruno based youtube taking drastic measures to protect children and earn back dollars. the changes you can expect to see in the comment section. on abc 7 news at 11:00, tesla car sales are going online only. we're talking to customers right now, and they have mixed feelings about this move. >> all that's a little later this evening that is this edition for abc 7 news. look for breaking news whenever you like on the abc 7 news app. we appreciate your time. i'm dan ashley. >> i'm ama daetz. for spencer christian, larry beil, the entire abc 7 news team we hope you
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six captains. ♪ 12 teammates. 18 of the most celebrated "jeopardy!" players have been invited back to play again... but this time, as members of a team. and now the wild card match of the... here are today's team captains-- one of "jeopardy's!" most memorable contestants, he earned over $400,000 during his 12-day streak-- austin rogers. [ applause ] he's the only contestant to win both the teachers tournament and the tournament of champions--colby burnett. [ cheers and applause ] he's the reigning tournament of champions winner with "jeopardy!" earnings that total over $400,000-- buzzy cohen. [ cheers and applause ]
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and now here is the host of "jeopardy!"--alex trebek! [ cheers and applause ] thank you, johnny. thank you, ladies and gentlemen, and welcome, everyone, once again to the "jeopardy!" all-star games. this is match number three-- the wild card match. whoever winds up as the winner of this 2-day event tomorrow will get to come back and play on monday and tuesday against brad rutter's team and ken jennings' team in the 2-day finals where they compete for the grand prize of $1 million. i will invite the captains to go backstage to confer with their teammates and decide which player gets to come out and compete in the jeopardy! round. stay tuned. we'll be right back. ♪

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