this is "nightline." tonight, leaving neverland. the shocking michael jackson documentary. >> every night that i was with him there was abuse while my mother was, you know, next door. >> decades-old, disturbing sexual abuse allegations resurfacing in a new era. the fallout after neverland. >> this moment transcends michael jackson. it is much bigger than any one person. >> now the explosive reaction from his family. plus, dr. pimple popper. giving patients a chance to love the skin they're in. >> i saw hope again. because i was so afraid of

dating. but first, the "nightline" five. five. denny's understands the art of the perfect ingredients. the fold of the eggs. their new flavors are... ooh là l. that means super yummy. denny's new omelette line-up starting at $6.99.

good evening. thank you for joining us. we begin with the fallout over the new michael jackson documentary. his level of stardom, the most rarefied to air. he was royalty, but allegations

dogged him in life, now in death. they have reemerged in detail that in the me too era may get a more sympathetic ear. >> for me, this moment transcends michael jackson. it is much bigger than any one person. it's like a scourge on humanity. >> reporter: the significance was lost on no one. the once queen of daytime, like the world, taking a harsh look at the late king of pop. in this highly-anticipated sit down with two of his alleged sex abuse victims. >> every night i was with him there was abuse, while my mother what is next door. he starts talking about how much he loves me. >> reporter: the explosive hbo documentary "leaving neverland", painting a graphic account of michael jackson that targeted the most vulnerable victims,

children. fallout in shocking detail. >> i think his legacy's in pretty serious jeopardy. a lot of us are having to grapple with can you still love the music if it was made by someone who was a horrible person. >> reporter: it chronicles james safechuck and wade robson. >> michael chose me. there's no question i was like head over heels in love with michael. and he said he loved me. >> reporter: robson says he first met jackson in his native australia. >> i was 7 years old. michael asked, do you and the family want to come to neverland? >> reporter: but robson says that relationship soon turned sexual. >> for some reason it didn't feel strange to let, you know, me, a 7-year-old, sleep in this man's bedroom. >> reporter: robson, safechuck and dan reed discussed the film with oprah. >> the grooming had started long before we ever met him, you know? because he was, he was who he

was. he was such a massive figure and represented himself as such an angel. >> reporter: robson says he was abused for seven years by jackson. >> hello, wade. today is your birthday. so congratulations. i love you. good-bye. >> reporter: he would go on to become a world class choreographer but says the warnings jackson gave him always remained. >> if they ever found out what they were doing about this sexual stuff that he and i would be pulled apart and that we'd never be able to see each other again, and that he and i would go to jail for the rest of our lives. >> reporter: james safechuck says he first met jackson while shooting this commercial at age 10. safechuck says after developing a friendship with the pop star, jackson abused him, again and again in secret hideaways in the neverland ranch and in hotel rooms on tour.

>> at the same time the sexual relationship is growing he's working on pushing you away from your parents or pushing you away from everybody else. >> reporter: both men idolized jackson and claimed that jackson befriended their unsuspecting mothers and families. >> michael wanted to be with our family. this was all so overwhelming and like a fairy tale. and i got lost in it. >> he would reward me with jewelry for doing sexual acts for him. >> reporter: safechuck says jackson even put on a mock wedding in private and gave him this ring. >> it has a row of diamonds with a gold band. it's hard to go back to that moment. he would run drills with me where you'd be in the hotel room and he would pretend like somebody was coming in, and hundred you had to get dressed as fast as possible.

he would tell me that if anybody found out, his life would be over and my life would be over. >> reporter: but when child molestation allegations rose about another boy in 1993, robson and safechuck vigorously defended jackson, saying he never touched them inappropriately. robson doing so again in 2005, in the acquittal of charges of abuse of another boy. >> i did not testify in thinking i was doing something good or knowing that what he did was bad. i was afraid of being caught. >> adult victims of sexual abuse may lie to protect the person they love, and that is not uncommon at all. >> reporter: they both now say they were not being truthful then, and it wasn't until years later, after they married and became fathers themselves that they decided to confront their truth and share their stories with loved ones and the world. >> i want to be able to speak the truth.

as loud asly to spe i had to sp lie. >> once michael died and he had his own son, he looks at this fragile, vulnerable child and imagines the things that michael was doing to him, to little wade, being done to his own child and that freaks him out completely. and he realizes that his relationship with michael wasn't love. it was something much more unhealthy. >> very often these children don't call it abuse. because they feel that they wanted it. they went along with it. they love this person who's giving them attention. they want to protect them. so it's very psychically confusing, which is why it takes many of these victims of abuse so long to come out. >> reporter: both robson and safechuck sued the jackson estate, four years after jackson's death. the lawsuits dismissed as being brought too late. they're appealing. >> one of the problems that happens in these cases, if there is a statute of limitations on child sexual abuse, it is something that i have never

understood, because there is no statute of limitations on murder. and when you are sexually abusing a child, you have killed their childhood. >> reporter: shri pushi family is pushing back. >> i know my broerksther, makin kids happy. >> and he was never abusive with children. >> never. >> never in a sexual way. >> never in a sexual way. >> reporter: and on the same night as the documentary debuted, the estate released one of his concerts on youtube. the estate is suing hbo for $1 million. they call it a one-sided marathon of unvetted propaganda to shamelessly innocent man. michael jackson will always be 100% inch since of all these

allegation. >> these statements about me are totally false. >> you have michael jackson saying his side of the story, giving his denials. >> reporter: the fallout continues. three radio stations in montreal have pulled the entertainer's songs. but in this era of me too, even if allegations are now seen in a new light, jackson's iconic legacy is not one easily torn down. >> what happens a lot when you have a controversial figure like this is the real faithful fans double down. it goes to show how much an entertainer and music can mean to people. >> reporter: but it isn't so much about tearing down an icon but about vital information and lifting all survivors. >> i would hope that what people take away from the film is a more complex and balance and understanding of how child sexual abuse takes place. >> you have forgiven yourself. >> i have forgiven myself. >> it's going to be a life-long journey for me.

and i'm helping myself so i can be better for my kids and my family. and that's goal. >> reporter: the two-part hbo film "leaving neverland" is currently airing on hbo now and hbo girl. coming back, the new zit girl. it girl. of 1-2-3 medicines with trelegy. s why i've got the power the only fda-approved 3-in-1 copd treatment. ♪ trelegy. the power of 1-2-3 ♪ trelegy 1-2-3 trelegy with trelegy and the power of 1-2-3, i'm breathing better. trelegy works 3 ways to... ...open airways,... ...keep them open... ...and reduce inflammation... ...for ofetr breathing. trelegy won't replace a rescue inhaler for sudden breathing problems. trelegy is not for asthma. tell your doctor if you have a heart condition or high blood pressure before taking it. do not take trelegy more than prescribed.

trelegy may increase your risk of thrush, pneumonia, and osteoporosis. call your doctor if worsened breathing, chest pain, mouth or tongue swelling,.. ...problems urinating, vision changes, or eye pain occur. think your copd medicine is doing enough? maybe you should think again. ask your doctor about once-daily trelegy and the power of 1-2-3. ♪ trelegy 1-2-3 save at trelegy.com. nothing can prepare you to hear those words... stage 2 breast cancer. i have three little kids. i can't have cancer. so we decided to travel to cancer treatment centers of america. dr. fernandez was wonderful. he said it was up to me to do what's best. it's about giving her options, where amy has all the information to make a decision that's best for her. we left on day one feeling like we're gonna beat this and this is the place that's gonna help us do it... that feeling is priceless. learn more at cancercenter.com. appointments available now. learn more at cancercenter.com. with the most lobster dishes lobsterfesof the yearred lobster like lobssurf and turf.eamanma t

so come lobsterfest today! and now for a limited time, get ten percent off red lobster to go. ito take care of anyct messy situations.. and put irritation in its place. and if i can get comfortable keeping this tookus safe and protected... you can get comfortable doing the same with yours. preparation h. get comfortable with it. tto harrison, the wine tcollection.. to craig, this rock. the redwoods to the redheads. the rainbows to the proud. i leave these things to my heirs, all 39 million of you, on one condition. that you do everything in your power

to preserve and protect them. with love, california. they say you should always listen to your heart. and where better to do that, than the island of ireland? after all, your heart is the best compass there is. so get out there and fill your heart

with the stuff that keeps it beating. fill your heart with ireland. (music throughout) dr. pimple popper, as she's known, does way more than deal with acne, way more. to hear patients tell it, she's

not just in the skin business, but the business of changing lives. some may find these graphic images hard to watch. here's abc's ramena puga. >> reporter: dr. sandra lee might just be the biggest celebrity in the world of dermatology. >> i'm really sad to remove his bump here, because it looks like a little bird's nest. >> reporter: patients travel all the way across the country, hoping she can change their lives. >> it kept getting bigger and bigger and bigger. >> reporter: why would a truck driver from buffalo, new york go to a doctor in upland, california? maybe because she's so pop-ular. she's dr. pimple popper. the 48 year old media sensation and star of her own tlc show. >> so we're here in your office. >> this is where all the pimple popping happens.

>> reporter: get enough. >> it's a powerful feeling of people, whether it be love or disgust. and either way, they need to share it with their friends. >> reporter: her viral videos are entertainment. videos viewed more than 3 billion times. she also has 3 million followers on instagram. >> you get a lot of videos that go viral, drum up a lot of ex-tightment. >> reporter: she has a collection of videos ready to post, some include music like amy winehouse's "back to black." >> i'm going to share that, there we go. and i'm off to see my next patient. >> reporter: go less than >> reporter: in less than a month, it has been viewed 1 million times. they say she's saving their lives. >> i'm so grateful that i have the opportunity to start a new life. >> it feels like a new chapter in my life.

i can be more of myself. >> literally, a weight has been lifted off my shoulders. >> reporter: do you think you didn't realize how much you were changing these people's lives before the show? >> yes. now i have them saying that on camera, and people watching telling me that. it feels really good, but it's just weird. >> reporter: part of her appeal is her bedside manner, comforting patients as she pokes, prods and plucks them. >> are you okay? >> we are coming at them with needles or something sharp. so i really try to talk to people as if they're just my friend. i do think that is part of what makes my videos work or this tv show work because of the way that i interact with people and the way that they trust me. remember wh . >> reporter: when she's not in her office or on social media, she's still in her signature pink scrubs. >> i don't run around and chase my kids to pop their black heads. >> reporter: it's been four years since she posted that first video.

>> i wanted to share a page that posts an a little window into my world. and it got a little attention, nothing crazy, until i posted a pimple-popping video. it was a definite shift. >> reporter: how did you get the name dr. pimple popper? >> i was on this crazy popping sublet. and i said i didn't know what to call myself, so i'll call myself dr. pimple popper. >> reporter: she calls some celebrities. >> on her show. >> reporter: but not everyone can quite stomach these graphic videos. just ask some jimmy kimmel live staffers. >> oh, [ bleep ]. >> no, hm-mm. >> oh, god! >> reporter: i want to talk a little bit about the ick factor. some people are

>> this is new to people. >> reporter: it's business as usual at the clinic, but it's impossible to ignore her celebrity. >> we are still a busy dermatology office, but we have a boork, a skin care line. it's weird to have my face, it's cool. but weird. >> you did say you have a couple other bumps here. >> reporter: some patients who are not able to atowafford the costly procedures are able to do them with her and tape them. >> they're showing their life, really. that's our thanks to them, really. but black heads are not covered by insurance. but some cysts are covered. >> reporter: it wasn't until last year when dr. pimple popper premiered on tlc that she saw her patients' back stories. >> the show is making me look

better than i am. >> i'm 29 years old, and i have keloids on my ears. >> reporter: amber vega appeared on the show last year after she noticed growth the on both of her ears after getting her ears pierced. >> i'm really insecure about it. but i think's time that i let people see what they are and get really sharp nerve pain out of both of them. >> reporter: amber says her keloids got in the way of her life, especially when it came to dating. >> on the last date, i guess it was noticeable. i did wear headbands a lot. they asked, could i see them? so i showed them. he kind of didn't know what to say. they decided to stop talking to me, because of these keloids. >> reporter: a self-proclaimed pop-a-holic, she sent an e-mail when she found out they were looking for people for the show. >> please. >> reporter: a few months later she was seen by dr. lee.

>> how long have you wihad thes? >> about a year. i was scared of the pain. and what's next. i was quiet but screaming inside. >> reporter: you knew this moment would change your life? >> yes, and here it is. >> we will not let you beat us, keloid. we're gettin' you. >> reporter: dr. lee was able to successfully remove amber's keloids. >> i can't believe they're finally gone, and i'm so grateful for dr. lee. >> reporter: when you looked in the mirror after she finished, what did you see? >> i saw hope again. hope where i can get married. or have children. because i was so afraid of dating. hope of that next chapter, of having my own family, and not having to worry about my ears. that's what i saw. >> reporter: you really changed her life. >> i can maybe help her feel happier and confident about herself and really be able to, you know, do things in a

different way. i'm just doing what i do. >> reporter: after a long day with patients, it's family time. her competitive side comes out shooting pool with the kids. >> i get a lot of advice from my patients, it's most important to be around your family when your kids, when they're teenagers. >> reporter: living a life she calls a dream, one thing seems certain. dr. pimple popper will keep on popping. so where is dr. lee in another four years? >> oh, my gosh. i hope, i don't know. i hope i have my own private island and people are coming to me and i can have my own pimple popping studio there and pop their pimples if i want to put them on social media, and you can all come and visit. >> reporter: for "nightline," i'm romina puga in upland, california. and next, an amazing journey begins with a single step. a single step. but does psoriasis ever get in the way? embrace the chance of 100% clear skin with taltz,

the first and only treatment of its kind offering people with moderate to severe psoriasis a chance at 100% clear skin. with taltz, up to 90% of people quickly saw a significant improvement of their psoriasis plaques. don't use if you're allergic to taltz. before starting, you should be checked for tuberculosis. taltz may increase risk of infections and lower your ability to fight them. tell your doctor if you have an infection, symptoms, or received a vaccine or plan to. inflammatory bowel disease can happen with taltz, including worsening of symptoms. serious allergic reactions can occur. ready for a chance at 100% clear skin? ask your doctor about taltz. and i don't add trup the years.s. but what i do count on... is boost® delicious boost® high protein nutritional drink has 20 grams of protein, along with 26 essential vitamins and minerals. boost® high protein. be up for life. seaonly abreva cany to help sget rid of it in... ...as little as 2 1/2 days when used at the first sign.

abreva starts to work immediately to block the virus and protect healthy cells. abreva acts on it. so you can too. ok i'll admit. i didn't keep my place as clean as i would like 'cuz i'm way too busy. who's got the time to chase around down dirt, dust and hair? so now, i use heavy duty swiffer sweeper and dusters. for hard-to-reach places, duster makes it easy to clean. it captures dust in one swipe. ha! gotcha! and sweeper heavy duty cloths lock away twice as much dirt and dust. it gets stuff deep in the grooves other tools can miss. y'know what? my place... is a lot cleaner now. stop cleaning. start swiffering. this is charlie not coughing because he took delsym 12-hour. and this is charlie still not coughing while trying his hardest not to wake zeus. delsym 12-hour. nothing lasts longer for powerful cough relief.

your favorite restaurants now it doesn't matter dash. where you are. ♪ it doesn't matter what you're hungry for. it doesn't even matter how many you are. ♪ restaurants come to you. ouat your door. download doordash.

first order, no delivery fee.

shopahol . finally tonight, the little girl stepping directly into our hearts. 4-year-old kennedy parker was born with spina bifida, with her

classmates cheering her on, kennedy took her first steps. the journey to get here has been a long one, undergoing five major surgeries. this video was posted to facebook. it now has over 4 million views. >> and a child shall lead the way. kennedy's parents say they're surprised by the number of views, but not by the love from friends and family. that's "nightline." thanks for the company, america. goodnight. goodnight.

ke a desk chai weekends o, yes, please! which one? it's time to get more. lower fares. better service. sweeter rewards. alaska airlines.