southwest, united. they are not allowing waivers for people who want to change the flight on the plane. amy hollyfield, abc 7 news. >> we apologize to viewers if it was a bit tough to hear her microphone. they are trying to analyze the recordings. two black boxes recovered. one rotated two times in the air before going down. he also said smoke was coming from the back of the plane. the first signs of trouble was at first during the flight's ascent. the pilot called the tower to see they were having trouble controlling the plane. >> if you're just waking up, another quick check of traffic and weather, here is mike nicco. >> widen out, vancouver, seattle, portland, down to medford and eureka. it's more moving to the east than the south.

so far we're pretty quiet this morning with clear skies and temperatures not quite as cool as they were yesterday but you still need a jacket. we're going to be upper 30s to 40s at 7:00. the dry cold front comes through around the lunch hour. you'll notice the breezes will pick up in the afternoon hours of that will cap our temperatures mid to upper 50s at 4:00, low- to mid-50s still kind of breezy at 7:00. we'll take a look and see if those 70s are still in the forecast. here is alexis. >> mike, a few more details into chp on the situation in tracie. maybe not a pothole. some paving work wrapped up at 4:00 this morning around san joaquin and alameda county line. right now that 205 and 580 interchange and multiple people are calling into chp saying seems like a pothole or seems like paving wasn't finished correctly. there's a big rut in the roadway. chp is heading to the scene. we're going to definitely keep an eye on this. that could be an issue if they

have to close lanes, maybe redo ba paving work or figure on the a fix. i'll have more details. driving time not terrible out of tracie. it's in recovery for the paving work. westbound 580 tracy to dublin down to 35 minutes. that's improving. southbound 680 dub lip to mission lcd in the greenspan at 15. northbound 85 between 101 and cupertino you're in the green at about 16 minutes. >> thank you, alexis. a man who drove all the way from maine to california is in jail for making threats against google. mountain view police said kyle long wanted to confront google after his youtube channel was shut down. here are the details. >> reporter: 33-year-old kyle long was determined to make his way from his home but there was a hiccup. got into a car crash, vandalized a gas station bathroom and shared information with the

highway talkiupthogle a ytube u got down his youtube channel. >> reporter: later in the weekend, police had a red flag. >> he was on the way to google. if things didn't go as planned he would harm. >> reporter: they notified google campuses. they spotted long near the exit. the street is just up the road from google's headquarters. officers found baseball bats and directions how to get to mountain view in long's car as they arrested them. >> i didn't know about this, you kn know. i don't know, you need to find a better way to let the co-workers and employees this happened. >> he works in the cafe at google. he and many other employees we into to didn't know. the story has some eerie similarities to last year when a

disgruntled worker started shooting at a san bruno office. >> it's crazy when you think about it. >> the difference is in long's case they knew what to expect. >> reporter: he's held on $25,000 bail and so far google has not responded to our request for comment. reporting in san jose, abc 7 news. happening today representatives for google and intel will testify on capitol hill about privacy policies. they want to know about the privacy control both companies offer users. it will impact innovation. happening today closing arguments heard in monsanto and weedkiller roundup. he said he developed non-hodgkins lymphoma after decades of using it on his property. monsanto denies it causes

cancer. there may be a mistrial. last year a vallejo man wasn't a $289 million judge. the judge reduced it to $79 million. monsanto is appealing the verdict. a vandal slashed car tires in noe valley around cesar chavez and castro street early yesterday morning. police say 18 tires were ruined. victims were left trying to figure out how to get to work. >> super frustrating. it's a monday morning. it's obviously the worst time to have that happen. it's just, you know, there's an epidemic of property crimes in the city. >> police search the area for more vandalism and they are checking surveillance videos in the area. let's take a look at what's going on with your temperatures. it is pretty mild in some parts of the peninsula. we've got 49 in daly city and then 50 everywhere else until

you get to redwood city, menlo park 48. definitely cold air drainage out of the peninsula. you can see palo alto 39, 43 in san jose. mid-40s up and down the east bayshore into concord, 41 san ramon, 39 right now in napa. here is a look at your commute. it's dry once again. how about that. it's calm right now. if you're on our bridges, no worries. but by the afternoon hours it's going to be quite breezy across east-west bridges. if you're going to be taking mass transit, brisk this afternoon. if you're on the bay, it's going to be choppy after the noonhour. here is a look at the east bay, 45, 54, total sunshine and lower 60s to mid-50s. as far as the south bay goes you can see we've got a few more hours of cloud cover and temperatures hitting upper 50s say 2:00 to 4:00. our last stop will be san francisco where we've got temperatures. i'll start at 50.

a few clouds between 10:00 and noon as the cold front comes through. full on sunshine and breezy and mid-50s. lets talk about what's going on with the commute. here is alexis. >> overall we're doing okay. we have a couple of issues to talk about already. taking a look at our maps we have a lot of green thankfully heading northbound southbound 101 past rodeo avenue. actually reports of a small slide overnight. just before 1:00 this morning. sounds like they got most of that picked up. actually as i'm looking at the chp board, it looks like it just cleared a moment ago. there was a little debris in the roadway. caltrans came through. i believe they had to get a street sweeper. didn't see the back-up, looks like we won't have a back-up. looks like they are done through the stretch. live look outside emeryville, westbound 880. things are starting to fill in but so far that is it this morning. >> thank you, alexis. a fremont family is upset after a doctor delivers tragic news by

way of a robot. now kaiser says there's another side to this story. a san francisco woman continues to recover after nearly being beaten to death. the attack is sparking her granddaughter to bring about change for the entire community. >> this was not so magical.

oh, our weather from sunday is still plaguing southern california. winter storm warning in the areas you see there. kind of pink, pepto-bismol if you will. that isn't until noon for snow. you head into los angeles, 61. snowing in the mountains but down in l.a. 71. that's probably pretty gorgeous. low- to mid-60s central valley, 40s in the sierra. let's take a look at the seven-day forecast. we've got a few snow showers today, thursday and friday minor accumulations. low- to mid-50s by sunday and monday. >> mike, thank you. in the east bay we are hearing from a fremont family after a doctor delivered end of life news to their grandfather via a rob robot. the quintana said the doctor they hadn't spoken to rolled in on a video. the daughter had to tell him what the prognosis was. >> couldn't understand the man, couldn't hear him and the robot

couldn't come all the way in because it was a big machine and couldn't come to my dad. there was no bedside manner new york city compassion, he was reading a script. >> kaiser permanente is standing by the decision to use the technology. said the conversation was a follow-up to early in-person visits and was not used in the delivery of the initial diagnosis. we regret that our use of a video call did not meet the quintana family's expectations of a compassionate experience. we're constantly looking at ways to build a better bay area. >> a san francisco woman making her neighborhood a safer place after her grandmother was brutally beaten and left for dead. dion lim has a story you will only see on abc news. >> praying she will talk to us again. >> now a piece of paper at her bedside which she can use to point to what she needs, an

improvement from that fateful january 8th morning when wong was on her morning walk and beaten nearly to death and in a coma. >> no one should suffer from violence. >> determined to make this predominantly asian community a safer place, the grabbnddaughter and her family working to change the way they react with law enforcement community. >> this has ignited in all of us the desire to help and to bridge communities. >> communities forums and more patrols with chinese speaking officers and moneys for a new police substation all spawned from family pain, all reasons why susannah will be honored by the board of supervisors this week. >> she's been an avid leader in this and we're excited about things she's done. we have people from the community that are out -- looking out for our elders, looking out for our seniors, bringing community together.

>> great grandma wong still has a long way to go. she suffered a stroke but is in critical but stable condition. there is now hope for a more understanding community and conversation that will continue for a long time to come. >> we want to show that in times of difficult, tragic there's a great chance for opportunity and healing and a chance to ask what can we learn from this situation. >> abc 7 news. >> the 18-year-old suspect in the beating is facing 16 charges, including attempted murder and elder abuse. there are a lot of ways we can make things better. what are your ideas, we want to hear from you. add the #better bay area when you tweet or instagram what you're thinking. b.a.r.t. is turning to outside help what caused the crash that shut down service saturday morning.

a software failure at a specific network switch locked up the area the train serves. it delayed service senator three hours. they have hired cisco to find out what caused the switch. >> they are doing the comprehensive francic analysis. they are going to tell us what went wrong and what to do to make sure it doesn't happen again. >> b.a.r.t. says no problems since the workers reset the system. >> fans eager to get their hands on tickets for harry potter and the cursed child crashed the online ticket system for several hours yesterday. the production based on j.c. rowling's harry potter books opens at the theater on the 23rd. the system was back and running by the afternoon. tickets go on sale to the general public on thursday. >> i bet a lot of families had a panic attack. a lot of families want to see that. >> one of our producers wanted to see that. he did get through. he's seeing it in may.

not this may, next may. >> that much demand. >> that's how popular it is. >> it's harry potter. come on, mike. >> independent. i've read the series twice and watched the movies millions of times. they are my favorites. i would dare to say even more than the original "star wars" trilogy. let me drop that one. you guys discuss it and we'll move on and talk about what's going on weather wise. walnut creek. "star wars" or harry potter. >> who writes those checks, mike? >> disney is the parent company of abc 7 news and lucas films. >> there you go. >> walnut creek, all is quiet for you. passing clouds, breezy afternoon. seeing stars and feeling cooler. first spring feeling weekend. don't get me started with "star wars," i grew up. highs in san francisco, half moon bay and richmond, everyone

else around 60. storms to our south, storms to the north. it's the one to the north we need to be more concerned with. here we are at 7:00, you can see the rain in the northwest part of the state. it pelosi through, kicks up clouds, a whole lot of breezes and drags in dryer and cooler air for tomorrow morning. so we're going to have more 30s in our valleys. look at that. freezing lake port and ukiah, the rest of us low- to mid-40s except san francisco. here is my accuweather forecast. that will put a temporary hold on the warming trend the cold front because it will be blustery tomorrow. it will be calmer thursday then you can see it take on board no tracie. trying to get to the bottom of this. i don't have new info. westbound 580 at grant line road. calls into chp saying a large rut. lane number two. the left center lane.

chp is there. sounds like maybe that paving work didn't set as it was supposed to or just the road surface isn't quite smooth. as soon as i have some more info i will let you know. definitely seeing delays out of tracie but speeds not a whole lot different than they typically are. westbound 80, albany to the maze, just 4 minutes. 880 fremont to san jose, 15. northbound 280, 101 to cupertino looking got in the green at ten minutes. apple the next unveiling. >> happy birthday. the worldwide web turns 30 today. here is tech bytes. >> in tech bytes, apple's next big unveiling. >> sent the media an invitation for march 25th event. it's being called apple's biggest announcement of the year. no iphones or ipads it's expected to announce a streaming service to rival netflix. restaurants and businesses where they can feel safe wearing

make america great hats. >> it's 63red safe. similar to yelp. it's designed to get politics out of local businesses. happy 30th birthday worldwide web. >> marking the occasion with a special doodle. the worldwide web allowed exchange of documents including pictures. 30 years old, don't check the comments. >> what have you done for us worldwide web. >> those are your tech bytes. a lot. >> changed our lives. for the better or for the worse? >> thirty. so grown up. a lot has changed. >> hopefully we'll mature. naming a terminal in honor of harvey milk. there's a dispute over the size of his name on the building. >> the hugely popular k-pop group bts isn't resting on two chart topping albums, they are about to release a number three. about to release a number three. for 50 years, cracker barrel has been making folks feel right at home, with meals like homestyle country fried steak,

grandma's sampler, and our signature chicken n' dumplins. so, come on home to what you love. come on home to cracker barrel. so, come on home to what you love. and families are gathering itaround the table.america, thanks to reynolds wrap, dinner preparation is perfect, and everyone knows to be mindful of their manners. dinnertime has changed. our quality hasn't. reynolds wrap: foil made in the usa since 1947.

for the thousands of wounded warriors returning from battle,

wounded warrior project has developed the warriors to work program, a unique program that helps wounded warriors translate their military experience to the civilian workplace. the warriors to work program also works with employers to find the right job for the right warrior. contact wounded warrior project at findwwp.org. welcome home the brave. lately is did we move to seattle? no, but pretty much their weather moved to us for the past year. seattle had 24", 86% of average. portland, 7", 73% of average. look at us. 183% or higher. look at the rain we've had, 45 to 46 days of rain.

even l.a. is 172% of average. that's an el nino year. all right, guys. we'll talk about the winds when we come back. >> thanks, mike. in the south bay city council decided on the next steps for the landmark light tower. that proposal supposed to be built if the green area next to the sap center. the private group behind the effort. organizers believe a landmark will help san jose's identity like the amp in st. louis or eiffel tower in paris or golden gate bridge in san francisco. the council asked to endorse the tower. they will solicit international composition for t competition. signs on the building should reflect harvey milk. some has taken issue with the

old sign outside the terminal. terminal 1 would be much bigger than harvey milk terminal. supervisor has mandated a change, harvey milk will be bigger and place above terminal 1. it has halved passed in committ. they will vote next week. a small pack of coyotes hunting a dear in saratoga. the deer apparently knew it was being tracked as it dashed down the street. the prey turns the tables on the predators. in moments a group of deer pop out of some bushes and they confront the coyotes and they manage to chase them off. >> wow. >> it's the circle of life but sometimes it goes in the other direction. >> force of numbers. >> okay. bts fans rejoice. >> speaking of numbers. the k-pop group is dropping a new album. it hits april 12th. you can preorder your copies starting tomorrow.

bts released its second chart topping album seven months ago. the group created a frenzy when they performed at oracle arena. they are returning for a stadium tour in may. so far the closest they are coming to the bay area is pasadena down in southern california. >> all right. let's talk about what's going on a little bit farther north up in mendocino county, a frost advisory at 10:00 for temperatures in the low- to mid-30s. hopefully pets are in and you protected the plants. winds are quiet but they are going to start to pick up around 7:00. look where we get at noon. we're gusting 25 to 35 miles an hour. there's going to be a definite change when you step outside for the lunch hour. also when you're driving this evening across our east-west bridges, look at these gusts. 27 to nearly 40 miles per hour. that's the rush of cooler, dryer air that will bring us a cool night tonight in our valleys. it will still be breezy up in our hills.

as we head towards noon tomorrow, the winds will pick up once again but not fog to be quite as fast as today. if you have stuff outside, you might want to bring it in or tie it down especially for today. alexis. >> all right, mike. we're looking at a pretty quiet start to the commute. checking out south bay 280 and 17, very few vehicles on the northbound side. so we're doing okay so far all across the south bay. drive times overall are looking good, too. we are heavy out of tracie and i'm working on more information about a pothole or maybe ruts left in the roadway for earlier paving work on westbound 580. right now tracie into dublin coming in in the yellow at 41 minutes. westbound 4 antioch to concord, in the green at 1r5. southbound 101 san rafael to san francisco should take you just about 16 minutes. >> thank you, alexis. well, it's never a good sign for business when customers just forget your grand opening. >> this has a good ending. at a new doughnut shop in houston, texas, a tweet brought

people in by the dozen. he tweeted this photo with the message, my dad is sad because no one is coming to his new doughnut shop. he included another photo of the empty parking lot. that tweet got 220,000 likes and 400,000 retweets. the social media attention closed the door. >> we were actually closed yesterday. people wanted to come but i told them we were closed. i told them to come tomorrow morning. iguess they followed through. >> so far the doughnuts are a big hit. the shop has sold out in its first two days of business. that is pretty great. he named the shop after his son, billy. >> that's great. billy was able to help him out. i love that story. next at 5:00 a.m. speaking of breakfast, free breakfast, the restaurant offering a special deal all day. the bay area city that voted to ban the sale of flavored tobacco. >> nurses plan to go on strike in about two hours.

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now at 5:00, an arrest in the san jose's mother's murder. when we expect to find out more. good morning, it is tuesday march 12th. thank you for joining us. >> 5:00 a.m. we'll take a look at the weather with meteorologist mike nicco. >> mike? >>