that's some good news for east bay residents impacted by the outage. &e is telling the alameda sheriff's office it is giving the all clear to begin inspections to restore electricity to areas of the county affected by the power shutoff. >> those power outages are happening all across the state, and it's not just pg&e. southern california edison has shut off power to me than 12,000 customers due to strong santa ana winds down south. >> and we have team coverage today as we have been having with crews spread out across the bay area to bring you the most up-to-date and comprehensive coverage of the outages, and we're holding pg&e accountable today. >> we are indeed. we'll begin with abc7 news weather anchor spencer christian and a look at the red flag warning and the winds tonight. >> okay, good news, encouraging news weatherwise, that is that the wind advisory has expired. we still have fire concerns. current wind gusts at the surface range from 10 to about 20, 21 miles per hour, so it's still breezy and still quite

gusty in the higher elevations above 1,000 feet. we have gusts now to 32 miles per hour, knoxville creek, 22 miles per hour in the oakland hills, mt. diablo at 26, to the wind gust animation, again gives encouraging ws winds will diminish into the evening. late tonight, gust at least at the surface dropping below ten miles per hour into the single digits. so good news there. on the relative humidity side, though, mixed bag here up in the north bay and over much of the east bay. we'll see right now relative humidity ranging from only 5% into the teens. a little bit higher in the santa cruz mountains. we expect relative humidity to increase a little bit in parts of south bay and east bay, but it will remain dangerously low in the north bay. the red flag warning in effect for high fire danger. we'll have more details later in the newscast. dan? >> thank you so much. breaking news in southern california. a fast-moving wildfire has

destroyed several mobile homes. it broke out around 2:00 p.m. in cal mesa. a helicopter reporter with our sister station in los angeles counted at least 20 homes destroyed by the flames. here's a live look now at the fire. it's burning in an area that's both hard for residents to escape and for firefighters difficult to reach. not a good combination. there is only one road that leads into this mobile home park. so far there are no reports of injuries. fire crews on the peninsula have fully contained a smoky grass fire that burned beneath pg&e power lines on san bruno mountain this morning. the five-acre fire burned in the guadalupe area of brisbane. it put up lots of smoke. people saw it from many parts of the bay. pg&e sent crews to the scene to look for damage. it says its lines were not damaged, nor were they the cause of the fire. this area of brisbane is not part of the power shutoff. fire crews battled a grassfire in mar aga overnight that forced evacuations.

thankfully winds were not intense, and crews were able to get a handle on it. about 40 to 60 acres burned along with some fences leading to homes in the neighborhood. the evacuation process was complicated by the fact that there was no power. now as we've said, our reporters are fanned out all around the bay area. abc7's laura anthony has a look at the fire. >> that's right, laura? >> reporter: yeah, hi, there was a fire here in maraga earlier. right now i'm showing the inside of the maraga hardware store. there are reports that the power's going back on in this area. not yet here. however, it was a good place to be today because they did everything they could to accommodate the customers who came in looking for last-minute supplies. [ siren ] it was a close call for residents of sanders ranch as a grassfire came recording toward

several homes, scorching up to 60 acres and prompting evacuations to a nearby church. >> the first sound i heard was it sounds like a freight train. it really does. the fire is gathering so much air. >> reporter: the cause of the fire still under investigation, but it started two hours after pg&e deenergized lines in the area. >> no power. >> reporter: this morning at the hardware storks a generator allowed the owner to keep the doors open for customers but also to make a little morning brew. >> i just brought it this morning for my staff. there wasn't any place to get coffee, so i was making it for the customers who were coming by. >> reporter: employee arthur barnes wore a head lamp and red flasher to help illuminate the aisles for customers. how you doing? >> we're doing all right. everything's good. we're in a good town, maraga. good community, coming out, getting batteries. everybody's looking ator everybody. >> reporter: at one school classes were in session, and many of the kids brought their

owner sources of light. >> the students came ready for no power, and the teachers have been super flexible. it's a day that's novel but like any other day without technology. that's been a nice time to unplug and enjoy other ways to learn. >> reporter: and again here i maraga, the power's still out. hopefully folks will only need these lanterns a short time longer. i know from family and friends in burton valley and lafayette the power's going on and slowly going on throughout the area. some of the amenities that come with the power, for instance, wi-fi, cable, all of those things, still might not be operational for several hours. live in maraga, laura anthony, abc7 news. >> the power's been out for a day at this point. any idea how. this will cost some of the business owners there? >> reporter: well, i talked with a man who owns the restaurant next door to this business. he was trying to put in a

generator, trying to beat the clock because he had so much food and supplies and things, perishable items in his freezers. he told me if he loses that, that stock of food, it would be about $3,000. and then add to that every day that his restaurant is closed, that's another several thousand dollars. so even if the power's out for one or two days, it could cost him as much as $10,000. multiply that by all of the businesses that have been inconvenienced during this power outage. >> adds up. all right. thank you. now take a look at this map. you see the parts of alameda county affected by the power outage including oakland. abc7's chris reyes was at the oakland zoo today where the power is out, and workers are doing what they can to keep the animals safe. we're at the oakland zoo right now. these power lines are powering a generator outside the zoo. there are four generators running, there's another four on standby. that generator outside is powering the reptile and

amphibian room. these are one of the zones that they're particularly worried about. the reason why they're worried about it is because these animals right here need to be in a temperature-controlled environment at all times. other zones that they're worried about at the zoo, the bug house, the conservation center where they have endangered frogs. those critically need power. the silver lining is that there are animals here at the zoo that could care less that the power is out. we're talking about the bigger animals, the pigs, the elephants, the otters, the alligators. but still, this is a major headache for the skeleton staff here at the zoo. they're losing money by the day. as prepared as they are, they have no idea when the power is going to come back on. so guess what -- they're having to do exactly what this frog right here is doing right now, and that is holding on and hanging tight. >> a lot of people are doing that. not just the frogs. >> so true. all right. for many in the north bay, this is day two of the power outage. >> abc7's wayne friedman is

checking in with businesses to see how they're coping there. wayne? >> reporter: they're coping, sure they're coping. we're at mend cena avenue and bicentennial way. one of the people said, wayne, you're doing the news, i can't watch it at home. i told him we're doing it anyway. this is the most dangerous intersection since the shutdown. if you'll notice, the lights are on here again finally. not that traffic seems to be any more organized. there have been two accidents here since the power went off at midnight yesterday morning. a lot of people trying to get home. i don't know -- they've got to find when they get there. here's one story. you're entering a home that looks and feels like an alternate universe -- or maybe just a black hole. with the power cut off since midnight yesterday morning, frank woodward in sonoma county

sees expiration dates moving fast forward. if he had one, he'd be past you do. >> we don't know when it's going to come back on. >> reporter: can't be soon enough. >> well, now would be good. >> reporter: everybody seems to be in a hurry, especially cars at intersections. if that car happens to run on electricity, your options may feel even more limited than usual. if your car needs body work, share your misy with ron. his santa rosa body shop sits in an area surrounded by working electrical outlets, but not his place. >> i think pg&e's got their heads in their rear. >> reporter: though not everyone is gluering. in the farmers lane plaza, hard see it's hardware stayed open. owner steve good has a generator for limited lights, and he conducted transactions the old-fashioned way. >> we're open, writing hands tickets. we're -- writing hand tickets. we're accepting cash from local folks. can't do credit card transactions. >> reporter: comcast provides his phone and internet. they're out, too. steve is more angry with comcast

today than pg&e. >> because they had plenty of warng, and they should have been ready for this. >> reporter: well, we all should have been ready for this, and we never quite knew what to prepare for. even now, the lights are flashing red, the intersection is not working completely yet. but at least it's working as a stop sign. as for comcast, we did reach out, tried to find out what's going on interewith people who internet and telephone. we haven't heard from comcast but hope we dee. live -- hope we do. live in santa rosa. >> we heard you might have been at a beauty shop earlier today. >> reporter: say again. i'm sorry. >> you were at a beauty shop today? >> reporter: i was. because as you know, i n. yes, thank you so much. you should have been seen me before i went into the place. yes, we did. we were -- we were intrigued by the fact that people were in there working and getting their hair cut in the salon with the

lights out. we thought of it as at act of faith on the part of clients, an act of confidence on the part of the people doing the work. just a wonderful, delightful bunch of ladies. i think we're going to show you some of that at 4:30 today. yes, some people are being productive. they're certainly getting their hair done. >> all right. we want to see your before and after. thank you, wayne. >> the big reveal. now let's head to the south bay and more from chris winn. >> reporter: hey, the city is expected to provide an update in about five minutes or so. that's why we are currently here live at the police department waiting for that briefing to begin. pg&e has said that the restoration process should see begin here in santa clara county. earlier today, we spoke to some folks in the alum rock foothills who awoke to flames right outside their homes. in the san jose foothills, this was the aftermath of a

vegetation fire that got close to cannon vista avenue and alum rock avenue. >> i saw like six fire engines coming up the road. like what's going on? and then the power dropped. >> reporter: neighbors say the fire started around 4:45 this morning and was likely caused by a downed power line. >> called it in, and then immediately came out to see what i could do. and neighbors came together, and we got hoses and started hosing down the fire. >> reporter: this portion of alum rock spent the day without power. ironically, it was not originally included in the second round of pg&e's public safety power shutoff leaving many residents wondering why. >> i don't see a problem with shutting the power off when there's a high danger of fire now. this really cannot be the new normal that every time the wind blows we shut power off, right. where every time the wind blows, a power line comes down, right. in this case, it's started a fire. so i think that's a problem. >> reporter: late this afternoon, pg&e issued an all-clear for crews to begin

safety inspections and restoration efforts across santa clara county. williams elementary was one of four san jose unified schools without power. despite that, classes remained in session. >> we moved into science where we're coincidentally working on circuits. so they're lighting up light bulbs. it worked out. we were going to have the lights off anyways. >> reporter: and we do want to add that the city has added another resource center that's located at the evergreen community college. so that's in addition to camden, southside, and mayfair, those four locations are going to be open until 8:00 p.m. tonight. also pg&e has its own resource center set up at the stadium. that one closes at 6:00 p.m. for now, live in san jose, i'm chris nguyen, abc7 news. >> thank you so much. holding pg&e accountable. coming up, we look at what state lawmakers are saying about the planned outages. plus, the plea from pg&e

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two breaded chicken patties plus fries and a drink for $4.99. three patties for $5.99. or even four for just $6.99. four patties? well, tickle my elbow! no thank you. try my really big chicken sandwich combos. starting at $4.99. there's a news conference going on with the latest information. the city of san jose is updating residents on its response to the power outage. the city says it has new information about the shutoff. let's listen in for a moment. >> we do have spanish speakers here who will be available after to answer questions. for up-to-date information on the pg&e blackout, follow city of san jose on twitter twitter, @cityofsanjose. we have information on facebook

and next door and sanjoseca.gov. more is available at and pbg.com/psps. as well as the twitter account of the santa clara county of emergency services @scc underscore oes. with that i'll turn it over to the mayor. >> thank you. good afternoon. i have some good news to share today. pg&e has begun to restore power in many parts of our city. we began the day with 68 traffic signals without power. we're now down to four traffic signals without power. and we're receiving reports from many residents that power's coming back on. however, not all of our residents have their power yet. pg&e has not released an estimated time of full restoration, but it appears to

be accelerating, and that's positive news. i had a conversation at noon today with the ceo of pg&e, bill johnson. we discussed my concerns that heavily populated parts of the region receive priority for restoration of power. he understood clearly my concerns. i also offered city assistance, city staff to help pg&e with inspection of the distribution lines to help accelerate the restoration of power which he appreciated. we're certainly glad to see that pg&e is restoring power to much of the city, but obviously we'll continue to press on until everyone receives power again. we started the day with 20,000 customer accounts, pg&e accounts, in evergreen, areas of east and south san jose, that would approximately represent

60,000 residents. those are pg&e customer accounts, so we don't get complete transparency into the numbers. an initial estimate of the cost to the city so far in dealing with this public safety power shutdown is around half a million dollars. we had many city employees working around the clock, as i can attest to last night as i witnessed them hard at work. we have spoken to the governor's office about the large public cost. myself, we're going to continue to press that issue and expect that there will be some compensation from pg&e for the considerable public cost resulting from the power shutdowns. i want to emphasize that if any of you would like to have conversations with us in vietnamese or in spanish, nancy can speak spanish, she's here. there he is. and vivian -- there she is. and vivian can speak vietnamese. don't hesitate to ask. we are in constant communication with our community in all three

languages and more. i'm very proud of the way the city work force has come together. we've been putting a plan together since may since we heard from the puc that there could be these automatic public safety power shutdowns. we have in the short period of two or three days held six press conferences. we had a phone bank at city hall, once we reached out to 900 residents who were medical baseline customers, medically vulnerable in the city. we've been in contact with 29 medical care facilities in impacted areas to ensure that folks are okay. i was actually just out at the devita dialysis center in east san jose a few minutes ago to thank their staff for their quick work in moving many patients over to a new center over on capital expressway. and those patients are being well cared for. i'm proud of the way our team

has come forward with innovative approaches. our public works team developed a spacial data platform to provide accurate and timely information with a map that shows in realtime where the outages were happening in relation to where the projected outages would occur, we had more than 100,000 hits in 48 hours on that website. the map has been available via the city's website and social media. internally we're able to use a tool, the same tool actually, to identify where the medical baseline rains are, as well -- residents are, as well, and critical facility we needed to be monitoring. that's helped us to have more accurate and timely information than we're otherwise able to get. we have piloted a crowd sourcing app, as well, to gather the ground conditions, onthe ground

conditions about outages and are receiving feedback from hundreds of residents about whether or not they're experiencing an outage. that enabled us to be more accurate in understanding where we needed to send resources and to address issues. i'm just very proud of the way the city has been working hard to plan for this. i want to thank the folks who are behind me, kip hartness, kim walesh has been leading the emergency operations center, as well as lee wilcox and our city manager, dave seitz, and many foks. our highest priority is continuing to support those residents who have lost power. working with pg&e to get the power back on. and certainly while many of us are frustrated with this turn of events, i would, should emphasize that we should not be taking this out on hard-working pg&e staff who are there in the field right now trying to do all they can to inspect lines and get power back on. i certainly want to thank our residents for their incredible

patience and understanding through this time. we received reports about traffic this morning, traffic has never been great on any workday in san jose in recent memory. it was certainly no worse than any typical day here in san jose. and actually we had fewer traffic accidents, i heard, anecdotally. we'll get confirmation. we want to thank resident for their compassion, caution on the road. we hope they'll keep it up this evening if there continue to be outages in particular areas of the city. we discourage folks from driving in the evening hours. and of course, if there are signal lights that are out, we urge everyone to please stop at the line, regard it as a four-way stop. let's keep everybody safe. >> hearing from the mayor of san jose there regarding the power shutoff and what the latest is for the people living in that area. >> you heard the mayor urge people to not take this out on

pg&e workers and certainly that's the right thing to do. but state lawmakers are demanding answers from pg&e about the blackouts and demanding that the public utilities commission improve its oversight. >> yes, i.t. reporters with more on that. >> the state senator jerry hills asking why is pg&e allowed to make such an important decision to turn off the power all on its own? the hill tells me that pg&e has proven that it can't be trusted to provide safe power system, and that blackouts are supposed to be a last resort. he says this week's outages were too broad and should have been reserved for specific high fire threat areas. now hill tells me that because pg&e has not developed these microgrids over the ability to come in and surgically carve out areas that are necessary, they take a wide swath of california to black out when it may only apply to a certain smaller area. he's saying that really they should target specific high-threat areas. now hill is demanding that the puc perform a root cause analysis of pg&e's decision to pull the plug.

he says the commission is falling behind on its job and hasn't completed reports on other blackouts over the past couple of years as is required both here and in southern california. now coming up at 5:00, the early estimates are coming in for what the blackouts will cost us overall. and really, it is not pretty. >> i can't imagine. >> a huge, huge bill coming due. it looks like if we keep on doing this again and again, the cost is going to keep on hitting us as a state economy. absolutely. as the power's slowly coming on for people, the heat on pg&e is really going up from people asking questions -- >> absolutely. >> thanks. pg&e's stock, it plummeted today. not because the power shutoff, though. because of a ruling by a federal bankruptcy judge. shares plunged 29% today after the judge stripped the utility of its exclusive control over its recovery process. here's how the stock has fared over the last year. a month ago it was at nearly $11. six months ago, $18.5. and one year ago, months before the bankruptcy filing, shares

were trading at more than $47 a share. pg&e's website has been crashing since the outages began. but now it has a solution. >> we do, too. how you can help ♪ ♪ ♪ ♪ ♪ blow a kiss, into the sun ♪ we need someone to lean on ♪ blow a kiss, into the sun ♪ all we need is somebody to lean on ♪ ♪ ♪

the surf was up along ocean beach. there were four to five-foot waves and choppy surf. we found a large crowd of surfers in the water trying to catch the waves. make hay while the sun shines. fun for the surfers, but the wind, of course, has been a real problem for pg&e and concern about fire danger. >> spencer's here with the latest. >> the wind is diminishing, but very, very dry. relative humidity in the single digits and teens over the bay area. we still have fire concerns. here's live doppler 7. we have sunny skies as you know. it's mild. right now the view from our rooftop camera shows mainly blue

skies over the bay. notice how calm it is on the embarcadero, the wind. you don't see leaves blowing in the breeze. it's mild. 74 in san francisco. 78 in oakland. redwood city, 76. 78 at san jose and gilroy. 62 at pacifica. and here's a view at walnut creek. you see the breeze here shaking the trees there. and we have further temperature readings for you now, 83 degrees at santa rosa, napa. petaluma, 82. fairfield, 80. 79 at concord and 75 at livermore. the view at the golden gate, blue sky. breezy there, as well. i'm going to go to the forecast futures -- dry and breezyreezyry conditions tonight. the fire danger will diminish a bit. mostly sunny and mild, gradual cooling beginning on sunday much red flag warning for high fire danger in effec until 5:00. not far from now, but still in effect. wind in the higher elevations may gust 50 to 65 miles per hour

at times. single-digit relative humidity is still a ftor in parts of the north bay. so fires can easily start and spread under those conditions. let's look at our wind gust animation. going into the late night hours, at least at the surface, we'll see wind continuing to diminish in intensity, 8:00 today, mainly single-digit readings on the wind speeds. and by midnight, even lower in most locations. so that's good news. relative humidity will also increase a bit, mainly in the south bay and over the east bay. many north bay locations like ukaia, lakeport, cloverdale, will still even at midnight tonight have relative humidity readings in the teens. that's dangerously low. more good news, the fire danger index is improving from where it was earlier today. very high, to low to moderate by midnight tonight. so on we go to overnight conditions. mainly clear skies. a bit breezy, but not so gusty. it will be cool in the north bay with lows dropping into the upper 30s in places like ukaia and lakeport mainly low to mid

40s around the bay. the remainder of the bay will see lows in the low 50s. highs tomorrow will range from mid 70s at the coast to near 80 around the bay to low 80s inland. here's the accu-weather seven-day forecast. a couple of mild to warm days coming our way through saturday with minor cooling beginning on sunday. there will be further cooling with a more fall-like pattern for most of next week. fire danger is diminishing, and of course that's the headline. >> we need that. >> thanks very much. you may have heard them this afternoon -- i saw them on my way in. the u.s. navy's blue angels were up and about over san francisco doing survey flights ahead of this weekend's big air show. this morning the pilot and maintenance workers were getting the fa18 hornets ready to zip over the city. the air shows begin tomorrow afternoon. they'll happen saturday and sunday, too. although i feel like it's an air show just when they're practicing and doing the surveying. i'm looking out the window. >> it's just as much fun, you hear them roaring by overhead.

great fun. >> definitely. coming up at 4:00, the power shutoffs are putting businesses and shoppers across the bay area in a real bind. how they're struggling to make ends meet as stores go dark and food goes bad. plus, pg&e workers and their families are on high alert as people take out their frustration over the outages. frustration over the outages. california phones offers free specialized phones... like cordless phones, - (phone ringing) - big button, and volume-enhanced phones. get details on this state program. call or visit sleep number 360 smart bed. you can adjust your comfort on both sides your sleep number setting. can it help keep us asleep? absolutely, it intelligently senses your movements and automatically adjusts to keep you both effortlessly comfortable. and snoring? no problem - and done. so you can really promise better sleep. not promise, prove. don't miss our weekend special! the queen sleep number 360 c4 smart bed is now only $1,399. plus 0% interest for 24 months and free premium delivery

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. two bay area counties are saying they have been told by pg&e that work will begin to restore power. the alameda sheriff says it has been notified the utility will begin inspections of lines during daylight hours in order to restore power to east bay residents. more than 32,000 customers are impacted there. it's the same situation in santa clara county where power line inspections will begin, as well. pg&e says the restoration process involves 6,300 field personnel and 45 helicopters. the utilities warns although an all-clear has been given, it can take hours, possibly days before tricity is actually restored. the power may be going back on, but for hundreds of businesses that sell or prepare food, you know, may be too late to save their perishables if they don't have a generator or another place to keep food chilled. >> a good point. abc7 explains the importance of food safety. >> reporter: it's such a serious safety concern that the owner of sam's barbecue keeps checking the temperature of his food with

a digital thermometer. his restaurant along with over 700 others impacted by the power outage will be getting a visit by the county environmental health team to make sure they're following regulations. food that's unrefrigerated for four hours is no longer safe, according to the director of the consumer protection division. she says when food reaches 41 degrees, it can allow bacteria and toxins to flourish. >> for those who may be tempted to leave it out and use it for food that's left out, we encourage them to be mindful of the ramifications of using food that's been temperature abused. >> reporter: their reputation will be on the line. >> correct. >> reporter: the alexanders know firsthand what it's like to get food poisoning. >> we were both sick for a long time when we had food poisoning. i'm paranoid about everything being safe. >> reporter: joaquin cisneros put his perishables at home in an ice chest. how do you know your food is safe to eat? >> i'm checking it every so

often, making sure the ice levels is up and making sure that the food is not spoiled. >> reporter: it's no surprise that this sushi restaurant at the ever green valley plaza is closed as it serves raw fish. many other businesses have also shut down. >> pay for my rent lik few days ago, and then all the money for the next month. keep losing money. >> reporter: the quandary for restaurants, grocers, and many others is how often is pg&e going to pull the plug on the power in the future. the food that they have to throw out represents a huge loss to their bottom line. in san jose, david louie, abc7 news. the director of the energy and climate program at the stanford woods institute predicts the power shutdown will have a dramatic impact on the local economy. on tuesday, michael ware tweeted that the outages will run between $65 million and $2.5 billion depending on who's blacked out. according to reporting in "the chronicle," experts say the economic and human costs are

really incalculable. the president of the california public utilities commission tonight is blasting pg&e, calling its handling of the situations unacceptable. >> the impacts to individual communities, to individual people, to the commerce of our state, to the safety of our p m people has been less than exemplary. >> she says the commission will reconsider the current power shutoff policy saying it won't become the new normal. a spokesperson for a consumer advocacy group also demanded change saying pg&e's execution of the power shutoff has just been a failure. >> yes, consumers would rather have their power shut off than have their homes and businesses burn down, but what they would rather have a utility that can operate safely. it's so clear that we don't have that. >> the power shutoff guidelines in place were approved by the

cpuc last may. pg&e workers say they are dealing with a lot of anger. >> their concerns about safety and the power outages, and it

many pg&e employees find themselves being targeted by people frustrated by the power shutoffs. >> one worker survived a close call when someone shot at their pg&e truck along i-5 in colusa

county. >> vandals hurled eggs at a pg&e office in orville, in butte county. our abc sister station in redding shared pictures of the damage. >> in downtown san francisco, pg&e placed barriers around its corporate headquarters. abc7 ne abc7 news with more on the stress, fear, and anxiety faced by pg&e workers. pg&e workers are trying to do their job. right now, so many of them say they fear for their lives because of the backlash toward the company. we've talked to some family members of workers who say they're scared to have the pg&e truck outside their home for fear of being targeted. others who say that there's been rocks thrown at workers. names being called. so you know, you probably by now have seen this photo, families now speaking out, asking people to remember that these are just loved ones, friends, nations, in fact, some of the workers lost power themselves. others are fire survivors. that's why we're here in coffee park, we spoke to a woman whose brother is a pg&e worker, her

son lost his home here in 2017, and she posted on instagram reminding people to be kind. >> i was just frustrated because my brother workers for pg&e, and many of our friends do. he's a field worker. and people are cursing at them. you go to the grocery store at work, people are cursing at pg&e. and they're the worker bees. they have nothing to do with the power outages or the fires. they do what they're told. it was just -- i was frustrated. >> reporter: your main message is don't take it out -- >> just don't take it out on the workers in the field. before this happened, they're had the ones out there when there's storms or hurricanes or whatever. they're going to other states helping restore power. these are -- you want these people. these people are helping you. >> reporter: so true. she said she did get positive response to her post there. the photo we showed has been shared nearly 40,000 times. just a really important reminder

that right now despite all of our frustrations toward this company, that these workers, they're doing their job, and they are people, too. in coffee park, ashbc7 news. 7 on your side's michael finney has a reminder that anyone who suffered a loss from the power shutoff can file a claim, but that doesn't mean you'll be reimbursed. michael says the needed forms are easy to find on pg&e's website, and that they're fairly straightforward. but that's where the simplicity ends. according to consumer groups, the utility didn't pay out a single claim filed by hundreds of consumers after last year's wildfires. michael suggests that anyone whose claim is denied to take the matter to small claims court and try your luck there. the red flag warning is supposed to actually end in about a half hour. >> which is good news. let's go to spencer christian for a look at the conditions, ever changing. >> you're right. that is very good news. the wind gusts are diminishing. overnight we'll have clear and relatively cool conditions in

spots. overnight lows in the upper 40s to low 50s. highs tomorrow under sunny skies will be in the mild range, mid 70s in some coastal locations. upper 70s to near 80 around the bay shoreline, and upper 70s to low 80s inland. here's the accu-weather seven-day forecast. nights and mild to warm -- nice and mild to warm on saturday. sunday, minor cooling. a fine fall day. mainly sunny skies, cooling continues into early next week. we finally start to get some clouds moving into the weather picture midweek next week. it will look and feel like fall. >> thank you. just ahead here on abc7 news at 4:00, a lot more toring you. >> a reporter with no hair

aaddiction. how juuline hooked kids and ignited an public health cris." other news outlets report- juul took $12.8 billion from big tobacco. markets e-cigarettes with kid friendly flavors and uses nicotine to addict them. 5 million kids use e-cigarettes. juul is "following big tobacco's playbook." and now, juul is pushing prop c to overturn e-cigarette protections. vote no on juul. no on big tobacco. no on prop c.

and here is an update on breaking news out of southern california. a fast-moving wildfire has destroyed several mobile homes in riverside county. the flames have burned about 500 acres since the fire broke out around 2:00 this afternoon. a helicopter reporter from our abc sister station in los angeles counted at least 20 homes that have been destroyed. look at those flames. so far, no reports of any injuries. >> terrible. frustrated pg&e customers have many questions about the mass blackouts hitting the bay area. and 7 on your side's michael

finney has been looking into the issues being brought up. >> lisa tells us her power lines are underground in her area. she asked why do they have to turn off the power if there's zero risk. >> i understand that. that's a good question. that's a good question. now, pg&e tells 7 on your side it's very possible for customers to be caught in a power shutoff even though there's no issue in their location. here's the deal -- the utility breaks up its service areas into grids. so even though you and most of your neighbors may have underground power lines, others on your grid may not. now pg&e can either keep the whole grid up and going, or they can power the whole thing off. it's a either/or proposition. that's why you get stuck without power. now with high winds, a fire in your grid could spread to your home. although it doesn't seem like it, the power outage could actually add to your safety, too. now critics of pg&e, i have got to remind you, have accused the utility of not maintaining its lines adequately.

critics say if the utility had the planned outages would not be necessary. >> doubly frustrating. your neighborhood is -- >> what, everything looks great. the problem is a little bit over. >> not that pinpoint precise. thank you. some businesses aren't letting a little darkness stand in the way of getting the job done. >> the show must go on. abc7's wayne friedman was at a salon in sonoma county where hair was don of mind. >> reporter: with all -- was top of mind. >> reporter: with all the outages in the bay area and especially the north bay, there are people trying to get it done, make it through, earn a buck. this is sol an 12 in -- solon in santa rosa. lights are out, but they're still doing work. you're the owner, right? the. >> i am. >> reporter: you're doing this without lights? >> i am. >> reporter: what else don't you have? >> no hot water. no phones to check appointments. no blow dryers, curling irons, lights. >> reporter: lights. but you're still doing this.

>> i'm still doing this. >> reporter: out of what -- dedication? >> yeah. i mean, i'm -- when you're good at what you do and you're booked, you got nowhere to put them. you don't want to cancel. got great clients. want to make sure you get your clients in. >> reporter: you're not alone. >> i'm not alone. >> reporter: here you are. what would have kept you from not coming today? >> probably the only thing would have been if my car did not work. >> reporter: electric car? >> no. i don't have an electric car. >> reporter: right now you're glad you don't. >> well, that or it would be uber. >> reporter: okay, that's a look at how some people are getting by. salon 12 in santa rosa. do we have openings? >> we do. >> reporter: you want to work on me? >> sure. >> reporter: i think she's kidding. in santa rosa, wayne friedman, abc7 news. >> can wayne be helped? and heads-up no pun intended, to mill valley film festival-goers.

all acvies are back to their originally scheduled locations and times in downtown mill valley today. this comes after the power shutdown forced organizers to move all of yesterday's screenings scheduled for the sequoia theater to century larks burg landing. just ahead, a taste of something very different. >> yeah. up next, art with a different sort of canvas -- cookie dough. the talents of one bay area artist next.

you know when you're at ross and that cute dress gets even cuter? yes.

or when you can say yes... to both? (smiling) sure. or when you find thnd at at price? are you kidding me? yeah. that's yes for less. and that's what ross always has in store. whoa. (sighs) yes... oh, yeah. it feels even better when you find it for less. at ross. yes for less. always a good lineup -- now a short time-out from our power crisis coverage for something a little different. a peninsula woman could be described as a baker, entrepreneur, and artist. cookies are her canvas. let's check out her amazing creations. ♪

>> i don't work on cuptakes or cakes. i work on these freaking cookies. take a look at all these cookies. how long would you say it took me to make these 50 cookies? three hours? try three days. it takes a long time to make custom sugar cookies. every cookie's such a labor of love because it's not a quick thing. pretty little bakers is anybody who loves to bake, who has a passion for baking. hello, pretty little bakers. let's make a video so you, too, can learn how to make custom sugar cookies at your house. my dream is to make it this massive community of bakers alike. and you know what, i'm living that dream.

that's my mama. my mom and i started pretty little bakers. we started focussing on bite-size desserts. started with cookie dough balls, carmel, toffee. we started focusing on cookies. i am living, sleeping, and breathing cookies galore. it is nonstop for me. i have been working my tail off just to make bridal shower cookies, baby shower cookies, geode cookies with rock candies. crazy, wild things i never thought i would ever make. look at these cookies! they're almost done. we're all social media driven. my god, it smells so good. i'm so ready to eat this. i don't care about being youtube famous. i want everyone to be as happy as i am in the kitchen. and i want to share the love that i have for baking. i want everybody to be a pretty little baker. my kitchen smells delicious.

the only thing better than a chocolate dipped oreo is one that looks like a disney character. fun fact, i used to work at disneyland. i was friends with pluto, eeyore, mr. t. my favorite friends of all time were cinderella's evil stepsisters. so there's truly something so magical about disneyland. i mean, the park itself is the happiest place on earth. that positivity, it just became me. ever since then i've viewed everything in such a positive light. i'm creating my dream and living it. just like walt did. >> my goodness. the detail on those cookies. almost too good to eat, almost. you can check out abc's new brands at localish.com. it's also on facebook and instagram. get the latest news any time with the abc7 news app. it has enhanced live video features, more customization, and personalized push alerts to get you the news you want delivered to your phone in realtime. that is going to do it for

this edition of abc7 news at 4:00. thank you for joining us. i'm ama daetz. our continuing coverage of the pg&e outages continues now with abc7 news at 5:00. good evening, i'm kristen sze. >> i'm dan ashley. thanks for joining us. pg&e has given the all clear in some parts of the area, and some power is slowly coming back on. >> we are waiting for a news conference and will bring that as soon as it happens live. >> so let's proceed until then. we have live coverage for you tonight. five abc7 news reporters are where pg&e customers have been affected the most in the north bay, east bay, and south bay. >> let's begin with the latest weather conditions. the red flag warning just expired. let me show you the winds now. you will notice it's breeze out of the west at 22 miles per hour in san francisco. the lower elevations not the winds russthat the higher levats have been dealing with. they've come down, 29 miles er

hour out of the mt. diablo, 21. humidity is running low, which is why the fire danger is always a concern this time of year. 9% at concord. 10% at vacaville. remain aware of your surroundings. here's a live look from the tam cam. look at the peak gusts. mt. st. helena, 77 miles per hour. mt. diablo, 75. mt. hamilton, knoxville creek, over 50 mile-per-hour winds. over 30 me-per-hour winds at oaklillsnd also mt. tam. i'll let you know what's in store as those winds continue to die down and we head toward the weekend coming up. >> okay. thank you. on the peninsula, firefighters raced to keep this grassfire from burning out of control atop san bruno mountain this morning. flames burned five acres in guadalupe canyon and brisbane. the fire erupted beneath pg&e high-volt alliance. the u-- voltage lines. the utility said it was not the cause of the fire. the fire was contained in an hour or so. two engines o