bateman, "nightline" is next. i miss you already. this is "nightline." >> tonight. covid-19 complications. unprecedented unemployment, tangled in red tape. >> so here i am. calling and calling. >> struggling to put food on the table. >> medical bills are just going to have to wait. >> millions of americans facing a new economic reality. >> it's the great righ >> ithe government doing enough? plus, fauci under fire. his years treat and lng us through some of the deadliest health emergencies in the world. >> i just want to hear from dr. fauci. >> now facing his biggest challenge yet. how his past work on hiv-aids is helping guide him through this

pandemic. >> "nightline" starts right now with byron pitts. >> good evening. thank you for joining us. tonight the frustration across the u.s. nearly 20 million unemployed americans waiting for stimulus checks, but the covid-19 relief is leaving some drowning in a sea of paperwork and procedures and wondering if the government is doing enough. >> milk, bread and eggs. what else? >> maybe some tortillas. >> it could be any home in america. the grocery list negotiation. >> juice. we can't afford it right now. >> and like millions of homes across the country right now, you can see the burden nick shouldering. with four children in a home north of san francisco there's just not enough money coming in. >> where are you going, honey? >> how are you guys holding up? >> barely, getting by. it's exhausting.

it's stressful. >> try being ing to stay positi the kids, but there's definitely tears at night sometimes. i don't know when the next payment's going to come in from his unemployment. >> right now, nick is like more than 16 million more americans, unemployed thanks to the pandemic. what's it like when you get that phone call? >> i went inside, and i told her i just lost my job. and the first thing that we did was, you know, get on and sign up for unemployment. i had no other options. as far as bringing money in, in my type of work, so i had to take the next step. >> so angela, what was your reaction, you know, when your husband comes in and says here's what happened. >> my stomach hurt immediately. i was just thinking rent. we rely on each other's income to pay all of the bills. >> because covid-19 isn't just a medical emergency. it's an economic emergency.

angela still has her job working from home for now. >> mommy has to work, okay? >> i have school. >> but that's only half their normal income. nick applied for unemployment and received his first deposit at the end of march. >> you do receive a debit card through bank of america, which comes in this form right here. >> the payment total, $450. only about a third of his typical take home. >> celery. >> not anything close to what they need. >> need to get some eggs. that's all they have. you only get one per person. we're going to get some lemonade for the kids. >> navigating the new economic normal is a journey full of potholes, frustration and confusion. >>ly to lay off about 60 employees in one day. >> our income has just dropped so much. >> i filed for unemployment, but i haven't gotten that yet. >> there are so many people, you know, applying for it that it's just -- >> this restaurant's our job.

we don't have anything else. >> experts say 45 million americans are at risk of losing their jobs from the pandemic. a startling new poll reveals just how much americans are struggling. 41% report some loss of income. more than a quarter of americans say someone in their household is laid off, one in five are struggling to pay their bills. >> they said they would work with us, and we could make four payments. >> we're barely, barely scraping by, and, you know, we're getting behind. you know, we're struggling, and we really need this money. i just feel like the system that's in place right now is not, is monot working. >> this is what covid-19 and four kids looks like. >> nearly 3,000 miles away in virginia, keith walker and his partner billy, aren't sure how they'll make ends meet this month. >> day 12, preparing to have my phone interview with food stamps

to see if i can possibly get those. there's my beautiful salon. >> both men are out of work right now. q fth has run a successful salon for more than a decade. it's been more than a month for you. do you feel like you've been left sniend. >> yes, i have been left behind. because still, as of right now, no idea if anything's going to come through or not. >> did you ever think when you were building your business that at some point you would fall through the cracks? >> never, never thought in a million years. never thought it. >> what's more, the couple is adopting four children, all under the age of six. >> how do you explain this to them? >> the other morning, my 4-year-old wanted waffles for breakfast, and we had no waffles. and i could not go to the grocery store. >> going to go to the store. >> but we can't go to the store,

buddy boy, to get waffles, and we're out of them. >> we had to all sit down at the breakfast table and say, listen, guys, there's a lot of sick people in the world, and we need to stay healthy, and we need to stay safe, so we need to stay home. >> okay, do you love me? >> i do. >> okay. i love you, too. >> the government has launched several plans for small businesses. >> the heartbreaking part of this is how rapidly small businesses had to shut down and lay people off and how hard it has been for them to get access to the funds that were allocated for them. and whether or not those funds were structured right. almost half of small businesses can't make it two months and we're coming up on that point now. >> how tight is it getting for you. >> i need something soon, probably within the next few weeks. >> here's all the paperwork i work on every day. these are applications for loans.

e-mails that i reply to. the lovely unemployment letter of denial. i don't know what's going to happen. it's kind of crazy. >> at this time, all representatives are currently busy assisting other callers. >> and then it just hangs up on you. >> you're doing all the things people are supposed to do who live a good life in this country, and now you find yourself in this situation. >> it's the great american life, right? like right? i'm very disappointed. confused. angry. people like me who applied. we apply, we apply, we apply. and here we are in week five, week six, whatever week it is, zero income. >> just a few hours up the road in washington, lawmakers are under pressure to approve a fourth wave of funding. the first relief plans included that $1200

enhanced unemployment and loans for small business owners, but funds for that will run out at the end of the week. congress isn't due back in town until may. >> we have a system for a different era and a different kind of crisis, not one that was ever meant to weather this kind of crisis. >> may is coming, another round of bills are coming. are people going to see additional relief, you think, in the next two to four weeks? >> we will get more small business lending out, but is it in all the places we need? no. >> as for nick and angela, they hoped judge employment money wou would be a stopgap. >> i just found out there was fraud on my edd card. so now i have to cancel my card and order a new one. >> i imagine there have been many hard days. what's been the hardest?

what did that day look like? >> every day it adds more stress, and i felt like yesterday was almost a breaking point for both of us. >> if you could talk to president trump, what might you say to him? >> you know, it's great that the stimulus checks are coming out, but i don't know that one stimulus check is going to be enough for families. and there's a lot more that could be done. >> today we decided to take the kids on a hike. >> for keith walker, the struggle right now is just to keep some type of work going. he started making color kits to go for his clients. >> what i do is drop it off at their doorstep. there's no interaction. there's no contact. they either pay me by venmo or leave a check taped to their front door. >> there is a calmness in you in the midst of this storm. where does that come from? >> my faith and my children. as frustrating as it is, i know

that it will be okay. and i just have to hold it together one more day, is what i tell myself each day, just hold it together one more day, be strong for the kids one more day. and things will change. and, if not, we'll still be okay. >> hope is a choice many americans are making. up next, fauci under fire. how fighting health disasters for more than 30 years has prepar prepared him for this pandemic. lower their blood sugar. a majority of adults who took ozempic® reached an a1c under 7 and maintained it. here's your a1c. oh! my a1c is under 7! (announcer) and you may lose weight. adults who took ozempic® lost on average up to 12 pounds. i lost almost 12 pounds! oh! (announcer) for those also with known heart disease,

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ask your dermatologist about cosentyx. step by step, we're going to figure this out. we're gonna find a way through this. we're working really, really hard in hospitals, our nurses, our techs, all the docs. it's about staggering when people get sick so that the hospitals can cope. we're gonna go through an awful lot of these. all across puget sound, people have been stepping up and donating personal protective equipment. we stay just knowfor you. you stwe're all with you. thank you, thank you so much. thank you doctors & nurses.

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of health crises, now embroiled in a political drama, the #fire fauci over the weekend, fueling speculation about the president's trust in the doctor. >> why fire fauci? >> i retweeted somebody. doesn't matter. >> president trump trying to squash rumors and conspiracies. >> no, i like him. i think he's terrific. >> for more than 30 years, fauci has been the voice america looks to for a simple explanation of the scientific facts. unafraid to deliver a reality check to both officials and americans. >> i served six presidents and have never done anything but tell the exact scientific evidence and made policy recommendations, based on the science and the evidence. >> now he's the most visible medical expert in the latest crisis, appearing in hundreds of tv and radio interviews. his stature as an expert in

infectious diseases began in 1984 as a new and mysterious infection, hiv-aids. >> clearly the way to sd disseminate scientific information is to do it through the scientific channel. >> this can be transmitted, this virus, by heterosexual contact from women to menace we, as wel from men to women. >> president reagan for years refused to acknowledge the disease. >> the way tony fauci stepped forward as a 30-something scientist, this isn't immoral, this is a disease. let's treat it that way. and the compassion and courage that it took at that time to step forward and say we have to address this public health issue of hiv-aids. you know, it was heroic.

>> fauci's assistant at the time, dr. margaret hamber. >> he made us rethink how we do rigorous research, that we can do it in response to the needs of patients and urgency of the situation. >> dr. nelson michael also met fauci around the same time. great leaders are humble but bold. >> that was definitely him. >> he says he brings his manner to the way he briefs the country. >> we grew up in the era where diagnostics weren't that good, we watched patients die, patients that we had become quite bonded to. we've lived through tough times. i've equated that to he and i being like combat veterans. >> his work later recognized with the presidential medal of freedom. in the midst of the bird flu in 2006, he joined scientists concerned that a global pandemic was on the horde. >> i think ordinary americans

should be doing exactly what they're doing. observing, paying attention to what's going on. >> terry moran spoke with fauci, who was already fearing a virus could mutate into something that could be transmitted through close contact. >> he was saying at that time, at some point, we're going to get the big one. we're going to get a virus loose in the world that cannot be contained, and he was urging president after president to prepare for it. >> then when ebola struck in 2016, fauci wasn't just a voice at the podium. >> thank you very much to the doctors and nurses. >> but also donned his white coat, treating patients stricken with the virus like nurse nina pham. >> he has his arm around her, saying she is no long arer a threat to you or the community. she is a human being. she can't give you ebola infection. >> dr. fauci has been sounding

the alarm for weeks. >> the issue now with this is there are a lot of unknowns. >> then thrust into a higher profile role as a member of the white house task force. >> america's top expert on that subject. >> the nation's top doctor on infectious disease, dr. fauch e. >> his relationship with the president has been put under a microscope. >> there's this cot and industay on the right that portrays him as an anti-trump figure. it's really strange. but it has serious consequences. there have been threats on dr. fauci, and they've had to provide security for him, something very unusual for a doctor toiling away at nih, >> scrutinized even more after an interview with cnn sunday on which he was asked to speculate on measures that could have been taken early. >> you could logically say that if you started mitigation earlier you could have saved lives, but there was a lot of push back about shutting things

down back then. >> then the president retweeted that message with the #fire fauci. yesterday fauci seemed to backtrack comes from the interview. >> the first and only time that dr. birx and i went in and formally maid formally made a recommendation to the president to actually have a, quote, shutdown, the president listened to the recommendation. >> with one poll showing 78% of participants approve of his performance compared to the 46% approval of the president. >> he has a way of making it understandable to anybody listening with grace and dignity. >> this is a moment when we need him. we need his energy and commitment. and certainly, those of us who've had the opportunity to work with him are grateful. coming up, don't stop believing.

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joyous journey home. ♪ don't stop ♪ believin' >> recovering covid-19 paishs getting a musical sendoff from the hospital staff. each time a patient is discharged. ♪ don't stop believing >> also the musical mantra for those leaving henry ford hospital in detroit, the message of hope to speed them on their road to recovery. belief and hope are powerful things. that's "nightline" this evening. thanks for the company, america. goodnight. ♪ ba, da, ba, ba, da, ba, jimmy kimmy live ♪ >> this is ridiculous. >> from his house! >> jimmy: hello, again, i am

jimmy, i'm the host of this was kind of funny, i guess this is the bright side of the stay at home order. i got an e-mail from costco saying they had a package they were going to deliver today and the window for delivery was from 9:00 a.m. to 4:00 p.m., a seven-hour delivery window, and for the first time in my life i was like, no problem. in fact, if you need stretch it to 6:00, 6:30, midnight, fine, you don't have to let me know, i'll be sitting right there by the door waiting for people have been staying at home and ordering stuff. this is good. this actually happened to me once, with a 26 foot moving truck someone captured this on their ring camera. an amazon delivery guy forgot to