that could mean an increase byin energy bills.. you can save by setting your heat to 68 or lower... unplugging and turning off devices when not in use... or just letting the sun light your home. stay well and keep it golden. it's really hard to see so many families suffering. >> next at 5:00, the look at the staggering need right now in the bay area and the all-out effort under way to provide food for desperate families. teaching is hard enough but we'll show you what it's like doing it from home. plus from uplifting to upsetting. a local artist's effort to help us "bear" these tough times is sadly spoiled. making our way back. why the recovery from covid-19 will be different from other bay area disasters. good evening, thank you for

joining us, i'm dan ashley. >> i'm kristin swee. begin withd give it it.inan rosa,milk, bags gorin alameda county, volunteers stood by as people drove up in cars and waited for boxes of food. >> in san jose the national guard was called in to load boxes and use heavy equipment to transport supplies. everyone pitching in. you can see in this video from sky 7 the line of cars waiting for that food. a parking lot nearby was filled with motorists waiting for turn. abc 7 news reporter chris nguyen has the story. >> reporter: at st. martin of tours, the demand for help visible from sky 7 is simply jarring. >> it's really hard to see the diversity of the people coming through. rter: residt nelton has been volunteering at this food

distribution site. >> families coming through with small children, cars coming through with multiple families in one vehicle. then you see the people who are new, they're uncertain, not sure of the process. >> reporter: many of whom have nowhere else to turn. catholic charities has enough food to feed 750 families, but even with that amount, they know it's not enough. a struggle to keep up that at times can be overwhelming for some. >> it's hard to see when cars are broken down. it's only going to get worse. right now we have to start thinking when people start not having enough money for gas. >> reporter: second harvest of silicon valley is preparing up to 20,000 boxes of food every day for community partners to distribute. >> we are doing all we can to bring in the food that folks need, to be able to get it out to drive-thru sites. it really tin er to bble to make this happen. >> reporter: this week the food bank is getting a lift from the 144th fighter wing based out of

fresno. >> whether it's working at a food bank or natural disaster, a lot of these members have been deployed to fires last year, a lot o these members have been deployed overseas. >> reporter: airmen doing their part in the battle against covid-19. >> each day we're celebrating that win. what are we doing to do provide for everybody in the bay area and why are we doing it? that's driving the passion behind the work happening here. >> reporter: as daunting the task, a feeling of hope. >> i think there's this kindness and gentleness and willingness to support one another that's really important. >> reporter: and a chance for silicon valley to shine in ways it never has before. >> eye-opening and startling and incredibly rewarding to know that i'm in some way making a small difference. in the east bay, cars lined up outside a popup food distribution center in oakland long before it opened this morning. the alameda county food bank opened the popup when they realized the need was going to overwhelm their existing locations. >> the call volume to our

emergency help line increased by literally 1,000%. pretty much within a week. >> reporter: the food bank is paying for food with emergency funds, but they're worried about how long that money will last. if you are in need or someone you know, call 800-870-food. there was a line of cars for a food distribution in the north bay. santa rosa city schools are offering grab and go meals on mondays and wednesdays. there are nine distribution sites where you can pick up breakfast and lunch for your kids for the week. it's incredibly helpful. we recognize that this is a very difficult time for an awful lot of people. our friends and our neighbors, we have curated a list of local resources to help you find your ally. if you need help securing food or any help at all, there are resources. if you're looking for ways to contribute and help, you'll find that there too. all of that information for you

at abc7news.com/takeaction. the alameda county district attorney's office is investigating a hayward nursing home where 13 people have died. a da's office spokesperson says the investigation was launched prior to a lawyer's announcement that families were considering a lawsuit. 41 residents and 26 staffers at the gateway care and rehabilitation center have tested positive for coronavirus. all 13 who died were residents. other than brief statements, facility representatives have not spoken publicly about their deaths. dozens of people lined up in their cars for free personal protective equipment distribution in pleasant hill this afternoon. you can see the long line from sky 7. the ppe is for people who work at licensed residential care facilities for the elderly or adult residential facilities. gloves, sanitizers, and face masks were given out. no contact was necessary. the supplies were loaded into people's trunks. they actually had to turn cars

away because the ppe ran out. it's still not clear if bay area students will be back in class by fall. if they are, governor newsom has indicated that classrooms could look different with new protocols in place. today abc 7 news reporter lyanne melendez visited a san francisco teacher working from home to see what she thinks and how teaching online is for her. >> reporter: wearing a face mask and protective gloves, it was sort of nice to get out of the newsroom to visit a teacher at her home on the peninsula. >> hi, there. >> reporter: we were greeted by rescue dogs and rebecca the pig. >> thank you for inviting us to your house. >> you're welcome, thank you for coming. >> reporter: marisa mar reason necessary teaches a the harvey milk civil rights academy in san francisco. >> hi, girls, it's miss martinez. >> reporter: like hundreds of teachers in that school district, she's been communicating with students on the internet. her 11-year-old daughter savia

records all her lessons, and baby estrella makes cameo appearances. the lessons are posted on her youtube channel. she also zooms with her kindergartners. >> i realized there's technology out there, it's crazy. >> reporter: the classroom chicken kevin and leroy the tortoise came with her once schools were shut down. >> everyone say hi to mr. narwhal. mr. narwhal, say hi. >> reporter: today's lesson is about whales. she also expects students to do homework. >> i want you to give me two or three sentences about facts about the big blue whale. >> reporter: when she was done i asked how she was holding up. >> you must be exhausted. >> i am. it's a fine line of insanity. let me tell you that much. i don't pay my babysitter during the day enough money, i believe, now. i've realized that.

>> reporter: she worries about students still without laptops or internet connection. >> i'm really worried about the kids that are in poverty, that don't have what the other kids have. >> reporter: with regard to governor newsom's predictions of what schools might look like going forward, martinez agreed things will have to change. str os something that has to be play, how we structure our -- i mean, our bathrooms. >> reporter: for now she's only focused on teaching through a pandemic. >> it's nice to see you, remember that i love you and i miss you and i want you to be safe, and i will see you next time. >> reporter: lyanne melendez, abc 7 news. >> while it's not clear if students will be back in class by fall, if they are, governor newsom indicated classrooms could look different with new protocols. today abc 7 news reporter lyanne melendez visited a san francisco teacher and now we also have a different story.

it is not clear when life will return to some degree of normalcy with covid-19 cases still increasing. with any crisis, recovery has to be on the horizon. abc 7 news reporter david louis talked with an expert on disaster recovery about what we should expect. david? >> hi, kristen. we're no strangers to disasters here in california, whether floods, fires, earthquakes. one organization always responds with a strategy for recovery, that's the american red cross. with years of helping victims to recover from earthquakes, wild land fires, and other disasters, the american red cross has developed plans to deal with catastrophic events. the virus pandemic is global in scope, in many ways unprecedented. bay area resident michaelcally man is national chair of strategic planning. >> i don't think anyone will go back to life as it was. >> reporter: people will learn to adapt cleman says.

the shortages of certain grocery items will end when businesses reopen and people go back to work, but some sectors of the economy won't bounce back quickly. one is retail. there are others. >> people involved in travel and tourism, those segments i think will probably take longer to come back because the consumer behavior will be different out of fear and also because we're going to see a radical drop in disposable income. >> reporter: panic he says is the greatest weakness to recovery. that can be avoided by clear and focused communications from service organizations and government leaders as they articulate plans and as they provide support and resources. he agrees with governor newsom that how schools and restaurants operate in the future will change. how people accept that change will be an important aspect of recovery. >> the issue is what really matters and when we get to this new normal, will the new normal be more satisfying to us than what we had before? >> cleman points out urban areas

tend to be more resilient, while small communities with fewer resources and lower incomes face a longer recovery. we're live working from home, david louis, abc. >> david, thank you very much. tracking your stimulus check. a new tool goes online but it's not working for everyone. plus -- he said he won't put the check in until may 1st, so we at least have the first two months covered. >> one family's story as they wait for an economic lifeline. and the health care workers getting a hero's welcome where can a healthier heart lead you? for people with heart failure taking entresto, it may lead to a world of possibilities. entresto is a heart failure medicine prescribed by most cardiologists. it was proven superior at helping people stay alive and out of the hospital. heart failure can change the structure of your heart

so it may not work as well. entresto helps improve your heart's ability to pump blood to the body. and with a healthier heart, there's no telling where life may take you. don't take entresto if pregnant; it can cause harm or death to an unborn baby. don't take entresto with an ace inhibitor or aliskiren, or if you've had angioedema with an ace or arb. the most serious side effects are angioedema, low blood pressure kidney problems, or high blood potassium. ask your doctor about entresto. novartis thanks the heroic healthcare workers fighting covid-19.

governor newsom says an unprecedented number of people are out of job in our state, 2.7 million californians have filed claims in the last four weeks. many have had trouble getting through to the call center at the unemployment development

department and he is now announcing those hours will be expanded. the phone lines will be answered 8:00 a.m. to 8:00 p.m. seven days a week. we hope that helps. a san jose couple is desperately waiting to get their unemployment check. she directs a hospital surgical center, her husband is a plumber, and one month after being furloughed from their jobs, money is really tight. >> we've gone through all of our savings. we've tried to help our family. so it's just, you know -- we've really had to dig in. we've had a lot of mounting bills. we had to contact all of our creditors and tell them that we weren't able to meet our obligations right now because there's absolutely no money. we're down to about a few hundred dollars in our account. most of the creditors have waived the interest fees. some of them have not. but for the most part everybody has had an attitude that they wanted to help.

once we go back to work we owe a lot of money, and that uncertainty is really scary. >> it is for so many people. we wish them all the best. lawyer ras grateful for her landlord. she says he has renegotiated the rent for the next two months. she's hopeful her unemployment check will come in the next week or so. if you've tried to track your coronavirus stimulus check online and had an issue, you're not the only one. people are dealing with technical difficulties and long waits on the irs.gov website. let's bring in "7 on your side." >> michael, you've been hearing complaints about the website? >> absolutely. if you go onto the station's facebook page, you'll see more than 700 comments, many of those complaints from those who say they tried to get on the get my payment website and were unable to. i decided to check that out. today i started logging in, over

and over again. i went in more than a dozen times. first this morning the connection was really hit and miss. but then at about 12:30 this afternoon, things seemed to change. i got through first time, every time. the opening page looks like this, "get my payment." has an option for those who didn't file a tax return last year, or in 2018. i clicked on "get my payment," and that sent me here to a page with a government warning reading, authorized use only. the third page has fields of information to fill out including social security number and address. the next page lets people know if they are eligible for a payment and how it will be received. despite the issues, the irs has 6.2 million taxpayers able to check payment status. the irs also says the site isn't crashing. rather, they tell us, users are sent to a waiting room if volume gets too high.

april 15th is usually a dreaded day because it's a day taxes are due. but not today, not this year. because of covid-19, the deadline has been moved to july 15th. the move will allow taxpayers and businesses additional time to file, to make payments, without interest or penalties. kristin, dan, it's hard to call that a silver lining, though, when you're looking at all of this. but it is nice. it's an indication that we're all working together to try to get through this thing. >> that's true, good point, michael, thank you very much. now a story that reflects the best and perhaps also the other side of human nature. isn't that what art is all about? more from abc 7 news reporter wayne freedman. >> reporter: in urban life, messages can inundate us. no parking, no barking. drill deeper, they r the times. here at the corner of 18th and castro. >> people are getting messages to the living. >> reporter: all things will get better in time. take care of each other. we've got this. in terms of messaging, nonverbal

as well. have you seen the honey bears? since covid-19, the artist known as spinx has added to their attire with these images. >> i think he's taking his iconic image and he's transferring it to our current situation. >> what does that say so to you? >> it's on everybody's mind. >> reporter: spinx is hard to reach but he has instagram and he gave a bit of explanation, quote those boards-up stores are depressing, i long to sit down in a restaurant again, get my hair cut again, go to the art supply store again, until that happens we might as well use these boards as a canvas of art. could someone care to explain how reassuring hon bears have been unwrapped, ripped off, stolen, defaced? at a time when we look for the best in human nature, we're seeing the opposite. >> yeah, i think that's uncivil. i wish people wouldn't do that. >> reporter: steven polkno n an of us, he's a tour guide.

>> people either want to destroy something that someone else has created, or want to create over someone else's creation. >> reporter: one could argue this is the true nature of public art, that once it goes up, it belongs to the world, we allow that. but when it happens to such gentle messaging? should we expect better? >> i think a lot of human nature is changing but it's not going to come fast. >> reporter: that's too bad in this singular historic moment when patience already feels that it comes at a premium. in san francisco, wayne freedman, abc 7 news. >> just look at that, is that another moment of zen? a live look outside, a beautiful day. >> ♪ oh, oh, oh, ozempic®! ♪ (announcer) once-weekly ozempic® is helping many people with type 2 diabetes like james lower their blood sugar. a majority of adults who took ozempic® reached an a1c under 7 and maintained it. here's your a1c. oh!

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which may worsen kidney problems. once-weekly ozempic® is helping me reach my blood sugar goal. ♪ oh, oh, oh, ozempic®! ♪ (announcer) you may pay as little as $25 per prescription. ask your health care provider today about once-weekly ozempic®. look up the word perfect in the dictionary and you'll see today's weather, just gorgeous. >> i thought you were going to say, we'd see sandhya. >> that's true as well. >> oh, i like that, but i don't

think that was what he was trying to refer to. the weather was perfect, dan and kristin. it was definitely warm in our inland valleys. take a look at the highs so far, in the mid 80s for places like fairfield, concord. the coast cooled off exactly as we expected. half moon bays highs so far 59. san francisco 69. 77 santa rosa. 81 in san jose. plenty of sun out there along with higher clouds this afternoon. and on live doppler 7 we're seeing fog creeping up near the coastline. here's the view of the fog and high clouds from our emeryville camera and a look at the highlights. cooling spreads to all areas tomorrow. much cooler for the weekend. we have showers coming in on monday. so the showers are delayed now. not so much on sunday. exploratorium camera, a changing view as you will notice. san francisco 63. oakland 78. 79 in san jose. 55 in half moon bay. golden gate bridge camera showing you clouds and a breeze coming in with numbers from 69 in santa rosa to 82 in concord.

hour by hour forecast, while you're sleeping those clouds and fog will be filling in tomorrow morning at 7:00 a.m. starting off grayer than we've been used to. going into the afternoon the fog pulls back to the coast and then just sits there all day long. near the coastline we're not expecting much in the way of sunshine tomorrow. in the morning, numbers will be in the 40s, 50s as we look at the afternoon temperatures they're coming down. 74 degrees in livermore. 72 in san jose. 67 in oakland. 72 napa. 74 santa rosa. 69 san rafael. 62 san francisco. 59 in half moon bay. we're going to fast forward to tomorrow night. because we will notice some changes coming in with a weak disturbance on friday afternoon. could spark an isolated shower or two. as we head into sunday night, clouds increase by monday. we are talking about showers here in the bay area. less than .33 inches where it does rain, and certainly mountain snow.

take a look at the accuweather seven-day forecast. sierra mountain snow, that is. accuweather seven-day forecast, cooler with fog tomorrow. the cooling will continue as we kick up the sea breeze on friday. and then near-average temperatures for the weekend. a level 1 system bringing you wet weather on monday. dan and kristin? >> sure is nice, sandhya, thank you. >> you've been working from home for a couple of weeks, we miss you dearly. thankfully not only do we have your weather forecasts, we also have your blog posts to look forward to. you have a new one, right? >> absolutely. thank you, i miss you both as well. and the blog is about just sort of adjusting now. i think we've gotten into a good routine, sheltering in place here at home and doing distant learning and working from home, and now as we're getting into the groove here, i will say we're going to be changing it all up again as we start to reopen. one thing that has stood out is i have to tell you, i lost track of time over the last few weeks. it's been hard to recall exactly what happened when.

we're going to get through this, that's still my attitude. sticking together. and we will pull through. >> we will. >> dan and kristen? >> all right, sandhya. you know what day of the week it is? just kidding. coming up, a show of thanks for

whaso let's do the rightver chanthing, today.ow. let's stay at home. let's wash up. let's always keep our distance - please, six feet apart at least. let's look after ourselves, as well as others. it will all be worth it. we can all do our part. so those on the front line can do their part. and when this is over, we will all, continue, to thrive.

a moment of gratitude. >> we'll leave you with first responders in the south bay honoring health care workers on the front lines of the coronavirus pandemic. >> we feel so appreciated. i don't know, it just melts our heart. ♪ ♪ ♪ ♪ ♪ ♪

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before daw