this is "nightline." tonight, where are the tests? hotspots, hardest hit by coronavirus. people now facing an unfair hurdle, just trying to get tested. >> it's devastating that the communities that need it the most have not had access to testing. >> now the doctors on a mission of mercy. >> wherever we need to go, hispanic people and poor people, we're there. >> plus, tech on deck. his famous brother transformed tesla, now he's looking to reinvent restaurants. the app that's not even on the menu, what a contact-free future might look like. >> what does he think of it? >> he love it is. he's a big fan of innovation. >> "nightline" starts right now

with juju chang. >> good evening. thanks for joining us. the pandemic has revealed many truths, that essential workers, largely people of color are desperately in need of health care. today we're with a group of immigrant doctors getting much-needed testing to their communities. behind these face masks, doctors on a mission of mercy. they're in covid-stricken south florida, unloading test kits. >> the moment we arrived, there were people who had been lined needing a test. >> for months, dr. jaclyn and her colleagues were on the front lines working to bring testing to hard-hit poor and immigrant communities in new york city. now they've gone from one battlefield in latino neighborhoods in the bronx to another here in florida. >> just living through the process over again, it was

exactly the same situation we saw in march. >> medical experts say testing is a key tool in stopping the virus' spread, but lack of this testing is unequal. >> we will continue to be at risk of getting coronavirus. all of us need to solve this problem of inequitable access to testing. >> abc news and 538 analyzed test sites, using census data and test site info from calight an fnd that in and around many cities, testing locations were more scarce in predominantly black and latino neighborhoods than in their white, wealthier counter parts. >> it's exacerbation of preexisting inequalities. companies offering testing, many of those are located in predominantly white neighborhoods because of inability to make enough profit in low-income communities.

as a result of that, communities of color have less access to testing. >> the study revealed particularly large disparities in testing access in and around san antonio, baltimore, los angeles and south florida. to help address this inequality, dr. dell mont has been volunteering here for weeks. >> it's devastating that the communities that need it the most, the communities where we could have made a great impact have not had access to testing. >> born in venezuela, dr. dell mont has been working without her family for weeks. she's devoted her career to helping immigrants. >> it's an unprecedented time. i feel that all the resources i've achieved during my career, my administrative skills, my clinical skills, empathy, coming from a family with limited resources, understanding that there are definitely differences in the communities.

>> 16-year-old natalie choi's family also had limited resources. her whole family has been sick for almost three weeks. >> my mom, my dad, my little brother, then my two little baby siblings, and my grand paw all live with me. and pretty much everyone experienced symptoms, including the babies. >> you live in what's called a multi-generational family. how realistic is it for you guys to have social distanced witnhi the house? >> since my dad was the first one to test positive, it was easy to stay in his bedroom and bathroom, but then we couldn't do anything at all except wear a mask pretty much all day long and we still do. >> her father speaks mostly spanish, and thankfully, so do these doctors. >> it was easy for them to communicate and know what was going on, and not me translating everything. >> plus, with the extended

family, testing wasn't just tough to find but tough to afford. >> people who have the money to pay for every single detest, th have much easier access. like paying for $100 or $150, that's fine, but when it's five, six, seven people, some families can't afford it. >> when you don't have insurance, the only other options is to rely on publicly-funded means, whether that's public health sites or philanthropic funds which have helped the many individuals who have organized to create free testing in communities of color. >> this is one of those organizations forced to fill the gaps. dr. ramon tillage is the co-founder. he immigrated from the republic. >> we speak the same language,

we know exactly what's the problem about housing, money. jobs. then we have to work with them. in any way possible. we believe in the american dream. >> we were with dr. tillage in the spring, visiting in the bronx, home to the highest rates of covid-19 deaths in all of new york city. >> put your mask on. >> this was one of the few lifelines to predominantly spanish-speaking patients. they expanded to partner with new york state to add 28 additional testing sites. >> from the beginning, we've been trying to get testing in our community. we did did ourself. we put on the line a lot of money, the doctors, to go ourself. and we want to continue for our own people. >> now almost three m aft we met dr. tallaj, they are donating to those most in need like in texas. this family was showing symptoms. >> he was very happy that they

weren't asking any information about status or any papers, any information, because he didn't want to go at first. he was like, no, i don't want to go. and i was like, no, let's go get tested >> my colleague, marcus moore was with sonya and her daughter when they got tested in houston. >> how far did you have to drive to get a test? >> we drove about 30 minutes, but i was glad they were able to get us in quickly, because i have tried other places and the wait was about three to four weeks. >> hold on a minute, three to four weeks to get a test? >> yes, because the testing sites are very busy right now. >> how many testing centers did you check? to try to get a test? >> there were around three or four in my areas including walgreens and cvs. some of them are doing it, but

they don't have any testing available because it's full. they keep on saying to try back later, and i kept on trying later and later. every two, three hours, and it would give me the same message. >> just days after that test, a result, positive. >> it was very shocking and scary that all of us tested positive and it's so dangerous. people are dying. it's just crazy. >> sonya is just one of the tens of thousands of new people testing positive every day, a sign that the doctors of somos and mrk have a lo and america have a long road ahead. >> we fight and we find a way. >> up next, designing a high-deck, low-risk contact-free future. tide power pods one up the cleaning power of liquid. can it one up spaghetti night? it sure can. really? can it one up breakfast in bed?

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covid has been obsessed with everything we touch. what might ant wld

here's rebecca jarvis. >> we are just excited to be open. we're excited to serve our customers again. >> reporter: for restaurants like this one in boulder, colorado, the past several months have been a challenge. >> when we closed it was devastating. it was like a nuclear bomb went off in our industry. >> reporter: he is the co-founder of the kitchen restaurant group, a family of restaurants, including next door. was there ever a concern you might not reopen? >> honestly, some of our restaurants still have not been able to reopen. it's been tough going. >> reporter: since the coronavirus pressed pause on the u.s. economy in march, more than 110,000 small businesses across the country have closed permanently, according to researchers at harvard. but musk is one of the lucky ones. after almost three months of

uncertainty, he reopened his doors. gone were the paper menus and checks. instead, an app, which allows customers to order and pay on their smartphones. >> i have been thinking about it for years. when covid hit and i dealt with the question of safety for our team, i thought this is the time to build it. >> reporter: even building the app in the time of covid presented its own challenges. >> we did it all over zoom. rememb >> reporter: you did it all over the world and through zoom. >> it was fun. we had fun doing it, knowing that we didn't have anything else to do. so that's innovating. >> reporter: and he's not alone in that innovation. more and more businesses are betting on technology to encourage employees and customers to return. >> there's definitely a lot of, to put it lightly, a lot of changes happening all around us, specifically when we look at technology.

>> reporter: but as the innovation solves our most pressing problem, is it also creating future issues? what was the hardest part of putting it to the? >> the user experience, restaurants are about we storing yourself, going in and connecting with the server, so we wanted to ensure that hospitality stayed in the restaurant experience. >> reporter: while you might not have eaten at one of kimball musk's restaurants, you probably recognize his name, musk, as in the younger brother of elon. both companies count kimball as a team member. they were raised in south africa and made millions after selling their company and investing in others during the tech boom. did you talk about on-demand, the app? what does he think of it? >> he loves it. and in 2018, the car industry essentially collapsed, and i helped my brother get through tesla's survival there, and now

i'm getting advice from him on how to get through the restaurant industry, how do you get through it? it's been fun to have that little example of 2008 to discuss and he's a good cheerleader for me. >> reporter: musk hopes other restaurants will utilize similar technology in the future. >> we're working with a young startup out of silicon valley that will focus entirely on independent restaurants to build a likeness for them in a very cost-effective way. >> reporter:85% of independent restaurants are at risk to close bit end of this year, many turning to services like seamless and doordash to stay afloat. the owner of the beatrice inn in manhattan had to completely pivot her business model. >> our takeout business is doing well. but it's a fraction of the amount of money that we were making before. you know, look, i'm going to be

lucky if we break even, to be honest with you. >> reporter: the travel industry was also among the hardest hit. marriott, one of the largest hotel chains in the world closed roughly 2,000 of its locations globally during the peak of the shutdowns. as new york city once considered the epicenter of the virus is now in phase four of reopening, marriott has used its brooklyn bridge location as an early adopter of mobile technology. earlier this summer, their team gave us an exclusive first look inside. guests have the option to check in on smartphones. in the lobby, a uv light sanitation system is available to disinfect items like phones and wallets. once upstairs, guests can open the door with a mobile key. they can order room service through an app. you've been forced to rethink the hotel business throughout this pandemic. what are the biggest changes? >> what we've done quickly is

say, let's make sure we're getting the safety cleanliness protocols in place that are central in a time of pandemic like this, which means more intensive guest room cleaning between guests, social distancing in the public spaces. shields and the like in the public spaces. >> reporter: how important are people's smartphones going to be to the future of your business? >> they've got extraordinary power. i'll confess one of the slowest industries to respond to this was the hotel industry, but this will accelerate that, because i think there is a flavor now of safety as well as digital convenience. >> reporter: but while technology could make it possible for customers and employees to return with greater safety, the looming question, could it also be a jobs killer in the long run? back in march, marriott furloughed about two-thirds of of its employees, roughly 115,000 people. does the new technology make any of those jobs obsolete?

>> we don't anticipate that in the near term the use of technology is going to substantially impact their jobs. >> reporter: the company recently started bringing back some of those employees. is there any concern here that this is the kind of app that could ultimately replace people in your business? will restaurant worker jobs go away? if there was widespread adoption of this? >> i really don't think so. there are runners that interact with the table. the number of team members doesn't change, but what does change, i think this is very beneficial to the restaurant workers, is they can serve more guests. so they're in actual competition. their tip goes up. >> reporter: with the vaccine timeline still unknown, the new normal becomes unknown. >> technology in these industries are now exposed. >> reporter: it's likely these advancements, borne partially out of necessity will have a

lasting impact. do you think we ever go back to the days of plastic menus and ordering between person to person with a waiter coming to our table? >> i think that unlikely. what you don't want to do is turn this into a fast casual experience or fast food experience. so i think balancing that is important. but from a guest convenience and guest happiness perspective and team safety perspective, it's pretty hard to imagine going back. >> our thanks to rebecca. up next, put'em up. so i'm gonna hold on promoting you this quarter, cool? drop the taco, get in the car. does this sentra feel like a compromise to you? wait what? the handling, it's good right? no compromise there... nope. watch this... brie brie... (sfx: rab beeps) rear automatic braking. so if this nissan sentra isn't gonna compromise why should you?

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finally, the little girl who packs a punch. 6-year-old ruby tucker looking like a champ, training with her father to learn those lightning-fast moves. ruby started when she was 2. her dad coaching her ever since. >> i would say always like believe in yourself, always be

tough. always be brave and -- >> try your hardest. >> try your hardest. >> ruby loves the sport and spending time with dad, who's always in her corner. that's "nightline." you can watch all of our full episodes on hulu. we'll see you right back here same time tomorrow. thanks for staying up with us, goodnight, america. >> dicky: from hollywood, it's "jimmy kimmel live" with guest host, billy eichner. tonight, amy schumer and jaime harrison. and now, billy eichner. >> hi, everyone i'm your guest host billy eichner and welcome to another night of entertainment in our

disease-ravaged, fascist state. bryan adams once sang "summer of '69" but this is the summer of n95. good evening, welcome to "jimmy kimmel live." now, if you don't know me maybe you're looking at the screen and thinking "did john krasinski have some type of terrible accident?" but no, i'm billy eichner. i'm here filling in for jimmy kimmel tonight because when i think about who deserves two months off from work it's definitely public school teachers and the man who won an emmy for producing a one night reboot of "the jeffersons." of course, i'm here in los angeles, where this weekend i'll be participating in that classic summertime activity: mitigating risk. it's a confusing time here in hollywood. tv and films are slowly ramping up as productions try to answer the age-old question, is it possible to entertain americans without giving a communicable respiratory disease to ken jeong? but i'm very excited to be hosting these next few nights. we have some truly incredible guests coming on and one that i cannot stand.