u.s. army officials are asking for the public's help in locating a missing soldier. >> private first class vanessa guillen was last seen on wednesday, and her loved ones say they need everyone's help to find her. ♪ >> how could she go missing on a military base? >> the growing search for a ft. hood soldier missing for more than two months. ♪ please promise me you'll find me ♪ >> this is a soldier on american soil who seemingly vanishes, and no one knows where she's at. ♪ please don't leave a stone

unturned ♪ >> vanessa was special. like, a lot of people tell me, like, i don't know what's with vanessa, but, like, her smile just touches me. >> she's just a joyful person. she's very outgoing. we just had that connection. >> vanessa's 20 years old. she was born and raised in houston, texas, one of six children. that's vanessa right in the middle. her parents are immigrants from mexico. mom, gloria, took care of the kids while dad, rogelio, worked as a machine operator. the guillen family is catholic and very religious.

this is the baptism. [ speaking foreign language ] >> that's your favorite? [ speaking foreign language ] >> i always looked up to her since i was little. i was, like, following her steps. and she used to be like, be like me. be tough, and ignore everyone. [ speaking foreign language ] >> she graduated high school.

she's just in girl who dreams of a better life and then she immediately enlists. >> here you have a young latina woman, out of high school, who says, this is what i want to do. i want to be military. [ speaking foreign language ] >> in her first training, she didn't even want to come back. she was that happy. even when she got home, she was, like, a new person. like, her skin was literally glowing. [ speaking foreign language ] >> she was even happier that she was going to be station in the texas, close to home. >> vanessa was sent to ft. hood. she was stationed there as an active-duty soldier, and she would the trek every weekend to visit her family in houston. that's about a three-hour drive.

>> ft. hood is in the middle of nowhere, texas. tumbleweeds rolling, vast spaces. known as the great place. >> ft. hood is big. it's the army's largest military installation. and it's the densest population of combat-ready units in the united states army. it's like the new york city. >> you could easily get lost at ft. hood. because it's pretty much its own city. they have grocery stores there. they have their own mall. they have schools on post. you would never have to leave if you don't want to. >> vanessa was a small arms repair soldier. so her responsibilities included ensuring weapons were maintained, helping with accountability and inventories. that was her job.

>> and soon after vanessa goes to ft. hood, her family says they notice a change in her. >> you start seeing her eye bags. you started seeing she didn't want to eat. she started getting skinny again. [ speaking foreign language ] >> she looks more sad. [ speaking foreign language ] >> she was not happy at ft. hood. >> no, no. [ speaking foreign language ] >> she would try to tell me that she didn't want to be at ft. hood. i remember this one time she said, i don't like it here. and, i hope one day you understand. >> in october, knowing that my sister was coming home, i was there. and she just came in, she closed the door, and she just started

crying on her bed. i'm like, you just came from work? why are you crying? but i couldn't ask her because i wasn't in the position of asking her, are you okay? because she's already old. she knows what she's doing. but at that moment now, i feel like i should have asked her. i feel like that could have been my opportunity. >> her family says that in mid-april she is on path to get married. she gets engaged and she's finally happy, ready to move on with her life. [ speaking foreign language ]

>> on the 22nd, i find out that she's not replying at all, no phone calls. they go straight to voicemail. so i was, like, well, let me message her. maybe the messages go through. and nothing. and i know she doesn't turn off her phone. >> on the 22nd of april, there's a 4:00 p.m. accountability check. vanessa doesn't check in. and that's unusual. and so the unit starts looking for her. >> bizarrely enough, on the same day, her father starts to feel, i believe, chest pain. [ speaking foreign language ] >> vanessa's dad wasn't feeling well that day that she went missing. something felt really wrong. >> 8:00 p.m. it's been hours since the family has heard from vanessa.

her sister mayra takes action. >> that's when i decided to start calling the base, and they told me that they hadn't seen her since about lunchtime that day. and i'm sitting there like, it's already been more than six hours. i'm like, and nobody knows where she is. that's when he tells me, oh, we did send her for a report, but she never made it back. and i'm like, and you're so calm about this. they told me that her keys, her car, her military i.d., her license, credit, debit cards were there. she would never leave her stuff behind. i called my mom and my dad. we sat down at the dinner table, and i told them, i have to tell you something. [ speaking foreign language ] >> i tell them, i just called the base. they don't know where she is.

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it's late on the evening of april 22nd. the family is not getting clear answers from the base about vanessa's whereabouts. so in a last-minute, desperate move, mayra her sister decides to make the drive to ft. hood herself to investigate where vanessa is. >> i thought maybe she had an accident. like, we have to look for her. on my way there, i was just crying because i couldn't understand. i didn't want to think the

worst, but a lot of panic. [ speaking foreign language ] >> all night mayra texts vanessa to no avail. 8:35. hello? 11:00 p.m. vanessa. at 1:00 in the morning -- bro. and later that day -- i'm going to find you, i promise. i got to ft. hood. it was about 3:00 in the morning. and i call the staff sergeant again. hey, i'm here. and he's asleep. he just tells me, oh, can you come back in the morning? and i was like, okay, i guess. [ speaking foreign language ] >> i arrive at ft. hood on the 23rd, about 8:00 in the morning. >> mayra says she's told that vanessa's belongings were found

in the arms room where she had been working earlier in the day. vanessa's mom's reaction? well, it's what any mom would demand in that situation. [ speaking in foreign language ] >> on the 23rd, the military police were contacted, and they used their resources to do local law enforcement checks. they wanted to make sure she wasn't hurt. and so when that search came back without any results, then that's when cid is notified. >> in the army, they have what they call u.s. army criminal investigative division, or cid. and they basically investigate anything that's serious. >> i texted my other sister. i was like, what's going on? she was like, we think vanessa is missing. and i was like, how could she go missing on a military embarrass.

that's ridiculous. go find her. you better find her. >> i decided to start taking action. i started doing posters. at this point i was really doubting about social media. but i posted it. >> my name is olivia levada. i covered the vanessa guillen case working for abc 25 news in killeen. i'm here in bell county at an undisclosed location. at this point i start seeing these posts, and not only is vanessa missing -- >> now to the very latest on the covid-19 pandemic. >> we're also going through the coronavirus pandemic. and i was just thinking, why haven't we been on alert that there is a missing soldier? and that evening, i reported on the fact that vanessa was missing. private first class vanessa guillen was last seen on wednesday, and her loved ones say they need everyone's help to find her.

i interviewed her sibling, yovanna guillen and vanessa's boyfriend. >> she was just gone, so she just disappeared. every minute that passes is killing me inside, slowly. i just hope she's okay. hopefully, we find her. call the police. something. but please, don't be afraid. >> something told me this was bigger than what it seemed. that day, the army sent out a press release. >> in the notice, law enforcement stated that she was last seen on april 22n 1:00 p.m. in the regimental engineering parking lot on ft. hood. >> they also issue a -- >> an extensive search is now

underway by military members as well as civilian and military police. >> the meetings with cid were useless. there was no new information. we gave them literally every single thing that they asked for, and for them not to give us an answer was, like, the problem is inside. >> as a mother myself, there's nothing -- there's not enough you could tell me. i would want to know everything. and we can't tell everything. we have to maintain the integrity of the investigation. >> where is vanessa! >> an award has been posted to help find the missing soldier. this morning her friends and family drove up from houston to join in on the search. >> people on the street are looking for her, search teams looking for her -- civilian search teams and military search teams. everyone looking for vanessa. i mean, even just driving down the freeway, you see a big billboard -- find vanessa guillen. >> vanessa, you're going to be

found. we are going to find you. we are going to do whatever it takes. >> everyone is wondering why would vanessa go missing? and in the background, her mom feels she as though she knows the answer to that. and it all goes back to conversation she had with vanessa months before she vanished. [ speaking foreign language ] >> she told her family that she was being sexually harassed and wasn't reporting it out of fear of retribution and retaliation. because you're basically reporting it up the chain of command. >> in the end, whether someone is prosecuted or not, it will be

up to the unit commander. [ speak foreign language ] >> my mom and vanessa were always closer than any of us ever were. and when she went missing, that's when she tells me that vanessa confessed to her that she was being sexually harassed. >> vanessa's mom, gloria, initially holds that knowledge close to her chest. but then security camera video of vanessa emerges. is it a clue to what might have happened to her? ♪ you must go and i must bide ♪ but come ye back when su-- mom, dad. why's jamie here? it's sunday. sunday sing along. and he helped us get a home and auto bundle. he's been our insurance guy for five years now. he makes us feel like we're worth protecting. [ gasps ] why didn't you tell us about these savings, flo? i've literally told you a thousand times. ♪ oh, danny boy, the pipes, the pipes are calling ♪

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>> now, every military base has a military town, and for ft. hood, that town is killeen, texas. >> killeen was a ranch town, a farm town. but those businesses started drying up there when ft. hood started growing. >> the economy definitely is set up to support the military community. there's a lot of restaurants. bars. >> there's a nightlife and sort of this underbelly of killeen. >> the week before she went missing, they were able to retrieve some video footage of her in a restaurant there in killeen. >> it was around 2:30. lunch hour was already over. we were pretty empty here. she came in. i took her order.

she sat down and she waited. vanessa did look like she had a lot in her mind. when i did see her the previous times -- hi. how are you? how was your day? hope you have a good day. and this time she really didn't say much. she paid and she left. >> i can kind of tell that she was very anxious and -- like something wasn't right, something was bothering her. >> shortly after her disappearance, vanessa's family doesn't feel like they're getting straightforward answers from the army. so they start holding protests, or rallies so to speak, outside the east gate of ft. hood. >> we started protesting every friday. >> what do we want? >> justice for vanessa! >> they call it the great place. this is a disgusting place. >> today is a first alert

weather day. >> 60% chance of storms. >> april 22nd, vanessa is reportedly on call because of the pandemic. she's called into work for a seemingly small task. >> we know that vanessa reported to her work station, which was in the motor pool. and then we know that she came to that arms room where she did leave behind her bank card, her i.d. card, and the keys to her barracks room and her car. and then she went to the next arms room, the second arms room. and that is where we believe she came into contact with specialist robinson. >> aaron robinson was an enlisted soldier, 20 years old. he was a specialist. that is a rank. vanessa was a private first class. so rank-wise, she was below him, although she was about to become a specialist. >> the same day vanessa goes missing, specialist aaron robinson says she came to his arms room.

>> he said that she completed what she was supposed to do in the arms room and she left. >> vanessa had left her belongings in that first arms room, and the soldier in charge there expected her to return. but she didn't. >> we believe that specialist robinson was the last person to have seen her. >> a few days later, army investigators interview specialist robinson again, and he says on the day vanessa disappeared, he finished work and then went to his off-post residence to spend the night with his girlfriend. >> army officials say when they spoke with robinson's girlfriend, she backed up his alibi. >> nearly a month after vanessa disappears, investigators speak to two witnesses who say they saw robinson coming out of his arms room. he was pulling a large case called a tough box. they say it looked heavy. he then loads it into his car and drives away.

>> that is really an important piece of information, because robinson is seen moving a container that conceivably could have a body in it. >> so, the next day, they go and talk to him, and that's when he agrees to have his phone searched. >> so all of these leads lead us back to specialist robinson. we're interviewing other people in the unit as well. to find out, was there a relationship between vanessa and specialist robinson that we didn't know about? and there wasn't one. >> at the same time, they're not necessarily sharing this information with vanessa's family to safeguard the investigation. >> i believe she's still in there and she's suffering, but she's still alive, and i want her back like that. i want her alive. >> so the family, i believe they reach out to anyone and everybody who'd listen, including vanessa's

congresswoman, sylvia garcia. >> the family just didn't feel that they were making a complete thorough investigation. i told them that i would personally call the ft. hood and that i would set up a virtual phone call with the colonel. [ speaking in foreign language ] >> the family shared with the colonel that vanessa had talked to them about sexual harassment. they were very adamant about it. we told the colonel that we wanted to come, and the colonel agreed that he would welcome us. >> texas equusearch founder tim miller will go to ft. hood tomorrow to meet with investigators looking for missing soldier vanessa guillen. >> tim, locally, is kind of a legend in terms of finding people. >> texas equusearch was founded in 2000 by tim miller, not long after his daughter had been brutally murdered. he decided that maybe he could

help other people, since he understands what it's like to have a child go missing. >> vanessa's family called us and asked us if we could help. and we let them know that we never get involved until we hear from law enforcement. >> tim miller received a phone call from the army criminal investigation division requesting our help. >> we did some searching and mapping areas out and stuff that day. >> the search for missing ft. hood solider vanessa guillen continues. the reward for information on her whereabouts has now doubled to $50,000. lulac announced the additional $25,000 reward. >> the league of united latin american citizens, also known as lulac, they saw the family's frustration so they step in and tried to help. >> because at this point they're just doing everything on their own. >> i started looking for legal help. i had a hard time finding a lawyer that would take the case.

thankfully, i found natalie. >> natalie khawam, with the whistleblower law firm, gets brought into the equation, and that puts them on another level. >> mayra contacted me and said, i heard you do a lot of things for the military. would you be able to help my family? i said, absolutely. you don't need to pay me anything. we need to get a congressional investigation. we need to figure out what's goink going on. where is their daughter? >> it gets to the point where it's not just on local outlets. the story goes national on spanish language media with mom gloria speaking publicly about the alleged sexual harassment. [ speaking foreign language ] >> i was told that he followed her into a shower and there was another person that also harassed her, used vulgar words. >> family attorney

natalie khawam told us today she's uncovered at least two incidents of sexual harassment. the military says they have received no credible information about those allegations. >> when the sexual harassment allegations became public, the whole case took off. >> #findvanessaguillen began trending. and when i say trending, i mean even with celebrities. >> now actress salma hayek is using her star power to raise awareness about a missing ft. hood soldier. the actress posting this to her instagram account this week. >> i would say the traction online -- thousands of tweets, congresswoman syliva garcia, salma hayek -- that's huge. >> the story starts to go viral. the army launches an investigation into those sexual harassment allegations. but they're also trying to handle the criticism regarding the handling of the investigation. >> the army released these photos saying they show soldiers

searching ft. hood for any sign of the missing 20-year-old. >> we have some breaking news. >> we're posting stories, pictures of vanessa, when we hear police have found remains close to the base. >> cid actually gave me a call, and they said, "we found humans remains." >> everybody was fearful that it was vanessa. ♪ you'll find me, you'll find me ♪ een looking but i just need someone to tell me what a good price is. just use autotrader, it's the only one with kelley blue book. tells you if the price is good. hey, how is she doing that with the door? what is she some sort of goddess? athena? persephone? hera? dionysus? no, i'm claire! is that one? no clue. agh! i've fried darn near everything there is to fry. what's left to fry? fries!... look at 'em gooo! try kfc's crispiest, tastiest secret recipe fries

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we have breaking news. ft. hood criminal investigation division have found skeletal remains in a field in killeen. >> when we hear police have found remains in killeen very close to the base, everybody was fearful that it was vanessa. [ speaking foreign language ] >> ci dirks d actually gave me a call and said, we found human remains.

we believe they're too old to be your sister's. >> a short time later we learn it's gregory wedel-morales's remains. he had ft. hood soldier who had been missing for almost a year. he had been listed as deserter. and sadly now he's been found murdered. >> gregory's personality was very carefree. anything to do with fun, that was him. >> gregory had gotten married at the age of 21. his wife had two daughters when they met, daughters he took as his own. >> gregory wedel-morales went missing august 2019. his family was told -- we as reporters were told -- he was awol, and that means that he left on his own. >> if someone goes awol, absent without leave and it wasn't a suspicious circumstance and they didn't show up for 30 more days, then they would be called a deserter. >> they're calling me, asking if

i know where he's at. have i heard from him? but he's getting out in a couple weeks. why would he go awol? >> she honestly felt like nobody cared. and i will say, when he first went missing, there was no reward for information finding gregory. there wasn't a reward until there was a reward for vanessa. >> as the months went by -- i'm a teacher and -- oh, it was hard. i mean, to sit there and just cry in front of your students. >> army said a tip call led them to the remains. >> the gruesome discovery was made as the search for missing ft. hood private first class vanessa guillen drags on. >> when they discovered his body we actually did a rosary, and prayed for him to be with heaven. and because it actually touched me that no one cared about him. >> if they were not looking for vanessa, they would not have found gregory. point blank.

>> foul play is suspected, while an autopsy is completed to determine the cause and manner of death. >> gregory's death is still under investigation by the killeen police department. >> because they determined it was foul play, gregory morales got his rank back, got his active duty status back. and for his family, got his benefits back. and he got the military funeral he deserved. >> they failed on every level to look for him, to protect him. and if nothing else, just call and say, we're sorry. we crewed up. >> so, there are a lot of leads that are going on during this time. we've interviewed over 300 soldiers in the unit. we've conducted a lot of

investigative activity. where we get our real, i guess, first break is from the analysis of the phone cell data. >> investigators have now learned that the same day vanessa goes missing, specialist robinson's phone pinged in belton, texas, by a bridge near the leon river at 1:59 the next morning. >> everyone's wondering, what in the world is he doing there in the middle of the night? >> he reports going home and spending the evening with his girlfriend. to investigators now, they're learned a whole different story. so at that point they realize that they're dealing with someone that's not being truthful. now the question is, why? >> a tip has now led search teams to the leon river near temple. >> it's not just army cid out there. it's fbi, it's the texas rangers, and the bell county sheriff's department. there's also a nonprofit group there.

equusearch. >> they got information on the phone ping that led us to the area where we was at. and when we were searching we found this burn pile. and on that burn pile, there was, the top, about maybe 30% that did not burn of a tough box. >> and it sort of fits the description of what witnesses described that came out of robinson's armory area that he loaded into his vehicle. so at this point, they're really piqued as to what they may have here. >> to find a charred half a lid to the tough box would say, okay, she's somewhere around here. >> when i brought it to the detective over there, he said, well, no, that's a different type of box. then i got a probing rod out, and they put it down where the burn pile was at, and it went down about three feet. >> we started digging. the dirt was fresh. >> and then outside of that burn pile it wouldn't go down at all. i said, "now, something has happened here."

>> equusearch finds this burn pile, and it just doesn't make any sense. they're asking themselves, what would somebody be burning here and why? >> so they got texas rangers out there and we dug the burn pile. >> they looked around, but they did not find humans remains at that point. >> then they brought a dog out there, cadaver dog, and the dog alerted roughly 300 feet away on the water. so then the detective says, well, you know, it goes back to our theory, he threw her in the water, and now, this is where he burnt the evidence. >> but we felt strongly that she was there -- just experience, just gut. >> i really felt she was out there. we had our command center, everything set up there, and i met vanessa's dad. [ speaking foreign language ]

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what do we want? >> vanessa. >> when do we want her? >> now. >> we want vanessa! >> what do we want? >> while everyone's asking questions about vanessa, army investigators realize via cell phone records that the day that vanessa went missing, specialist robinson has called his girlfriend, 22-year-old

cecily aguilar, multiple times in the middle of the night. you can't be at home with your girlfriend and calling her multiple times. something seems off there. >> cecily aguilar, it turns out, is the estranged wife of a former soldier, keon aguilar. >> everyone who knew her at school knew how big her heart was and how big of a sweetheart she was. >> according to cecily's friend ayrren, specialist robinson moved in with cecily and her husband keon last year. >> she was just, like, this is keon's friend. they're in the army together. >> ayrren says that cecily told her that she was having a rough time in her marriage and that she had developed this relationship with aaron robinson. >> she had told me that when she moved out of keon's house that aaron had came with her and they were dating. i think what happened was he was friend for cecily. he was someone she could lean

on. >> a month after robinson consents to having his cell phone records search, investigators interview his girlfriend, cecily aguilar, and they say she backs up aaron's story. >> she says that she couldn't find her phone, that's why he reportedly was calling it so many times in the middle of the night that evening. >> cecily then allegedly changes her story from looking for her cell phone in the house to being outside of the house on a drive with robinson, looking at the stars in the middle of the night. >> that they're really now locking down on both cecily and robinson. >> the morning of june 23rd, the family, the family attorney, and congresswoman sylvia garcia are meeting with leadership there at the base, at ft. hood. >> i wanted to meet the command in person. i wanted to get a lot of my questions answered. >> it was useless. all they did was show me a map

and the areas where they supposably searched in. and i was like, you -- you brought me in to see a map? because for mostly everything that i would ask -- oh, it's an ongoing investigation. we can't answer your question. >> not only they were not being transparent, they were being very elusive about it, and that's not how you handle a missing person case. >> and then i was really taken aback by a comment that one of the investigators made when we asked a question about the sexual harassment issues, because her response was something like, well, we really didn't look at that because that's -- that's misconduct. wait a minute -- what do you mean you're not going to look at sexual harassment? that could be the reason for her disappearance. it could be a motive. >> army officials say there must have been a misunderstanding, because they did take the sexual harassment allegations seriously as part of the criminal

investigation. this is a military base, so you would assume that there are surveillance cameras, check-in protocols. and that's what the family attorney hones in on. >> they said, okay, there was a false accounting of her check-in. i said, wait, somebody falsely accounted she was there? they said, well, that's normal. i said, that's not normal. >> that is not correct. the only accountability check that we had that she was not accounted for 4:00 that evening and she was not marked present. >> the cameras, i know you have cameras on base. they said, well, it's nonoperable. >> the army has said there were no video cameras in the area where the incident took place or near vanessa's unit. >> so we didn't have any cameras to review. >> it came to a point until we kept pressuring and pressuring that they finally admitted that foul play was involved.

>> i think just about noon when they finally come out to do a news conference, all the big media outlets were there on the ground. and at that press conference is when they finally used a term that i think got everyone's attention. >> they are using the words now, foul play. and they are looking at potential criminal activity having occurred. >> there's two moments in that news conference that really stood out. it's one, when mama guillen goes to the podium. [ speaking foreign language ] >> you did not need to speak spanish to understand this mother's pain. [ speaking foreign language ] >> the way that she speaks just -- it touched everyone. >> i think the army was caught off guard by the power of that family, by the emotion of that family.

>> and then lupe was very passionate. so i pulled her aside afterwards and she just cried out from the heart. >> i just want her alive. because how is it possible to go missing on base? on a military base? how is that possible? >> and those are the two moments that i think really catapulted that story at this particular moment. you couldn't not pay attention. >> her family was relentless. that also made this case so different and so public. >> no one could ignore it. the story explodes into the news cycle. it goes national. >> another big story we're following here. >> the army suspects foul play now. >> we have two suspects. one is dead. >> it takes vanessa's family to the white house. >> we're going to get to the bottom of it.

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the growing search for a ft. hood soldier. >> they're searching for my sister as if she were dead. she's not dead. i want justice and i want answers. ♪ so please promise me you'll find me ♪ >> what happened? did that have anything to do with sexual harassment? chaos. authorities everywhere. reporters everywhere. cameras everywhere. this is go time. time is of the essence at this point. >> there was literally a woman out here screaming. >> look what happens when you report sexual harassment at ft. hood. you get bullied, you get hazed.

you get harassed. >> prostitution rings, shootings, >> mr. secretary, can you say the soldiers at ft. hood are safe? >> an extensive search is now under way by military members as well as police. >> the 25-year-old private first class was last seen at ft. hood. >> after telling family members she was sexually harassed. >> my sister's a human being! and i want justice. i want answers! >> not only is vanessa's family angry, at this point so the rest

of america, and that's when people begin to mobilize. painting murals. >> overnight hundreds marching to houston's city hall, demanding justice for army soldier vanessa guillen. >> a story like vanessa's hits close to home. as a latina, as a journalist, it was heartbreaking. >> we're not going to stay silent! >> vanessa's family never gave up. >> and then we see people posting messages online with the hashtag "i am vanessa guillen." >> so many people see themselves in vanessa. >> the "i am vanessa guillen" hashtag empowered military service members to come forward with their own stories of sexual harassment and assault within the military. >> you see all these stories of what happens to the victims when they report something. a lot of them talk about how they were not believed, how they were criticized. >> this movement right now can make the positive change that we need.

>> they say no soldier left behind, yet they're leaving my sister behind, because clearly, after two months, they're trying their best to find her. after two months. >> at that point, everyone knows vanessa's missing. >> investigators have searched. they've been to the leon river. they've used a number of techniques to try to find vanessa, with no luck. and then, all of a sudden, some contractors are working near this same area. >> there was a crew working on a fence. they smelled a horrific odor. they went to investigate, and that's what triggered them calling the local sheriffs out there. >> around 11:00 a.m., the bell county sheriff's department received a phone call from a citizen. he knew that there was some searching going on for the missing ft. hood soldier. >> this is an area that army

investigators, that volunteers, that deputies have searched. >> we arrived on scene, and he took us to the area. we saw what he was looking at. and we did believe that it was some type of remains. >> some type of concrete substance was poured over the remains to try to hide it. but there was a lock of hair that was sticking out that looked human. >> at that point, i reached out to the texas rangers who was with ft. hood c.i.d. on the case and notified them. >> texas equusearch gets the call that they wanted us to come back. some remains had been found. >> we started digging in the other areas close by where we located the first remains, and we were able to find two more. >> the remains are found in three separate shallow graves. and those graves are then concealed with cement. >> it was sophisticated because

of the way they hid her so well. she blended in with the environment. >> search teams were there days before looking for vanessa near the leon river. they had walked over the spots where they're now saying they found her. >> i was standing on top of her. many of us were. the texas rangers were. the military was. >> the word did get out, and media did start to show up. >> remaining have been found. >> when we got to the scene it was just chaos. authorities everywhere, reporters everywhere, cameras everywhere. and there was just this feeling of, "is that vanessa?" >> we knew it was her. you know, you kind of always do. but you have to have that confirmation from the medical examiner. >> when the remains are found,

our special agent in charge actually contacts vanessa's sister. >> i got a call from cid on june 30th. they just told me, we did find the partial human remains. and this time they didn't tell me it's not her, so, of course, i started thinking the worst. >> i, you know -- i get choked up now. i remember that day. i remember that day. >> he did ask me, are you by yourself? are you in a private area? and i said, you know, whatever you have to say, you can tell me. >> i said, vanessa's been found.

there was a lot of silence after that one. a lot of silence. >> i just couldn't believe it. and the way that he knew that it was vanessa was because he described her hair to me. and i just dropped my phone, and it was just like everything came to an end. [ speaking foreign language ] >> on the same night those human remains are found out by the leon river, investigators go back to army specialist aaron robinson's girlfriend,

cecily aguilar. but now they're armed with this new information. and according to them, at some point, she just breaks. >> ses si aguilar did tell us that specialist robinson told her he did kill vanessa. >> aguilar tells investigators that she's at work at a gas station on the night that vanessa disappeared and that robinson drives to the gas station, picks her up. >> then they both go to the leon river in the dead of night. according to investigators, he tells her that he bludgeoned vanessa to death on base with a hammer in the arms room. >> this is a huge break for investigators. after months of searching for answers, they say they now have aaron robinson's girlfriend sitting in front of them, telling them what happened. >> what investigators say happened next, out there on the

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after finding human remains by the leon river, army investigators have hauled cecily augilar, robinson's girlfriend, back in for questioning, and this time, they say, she's ready to talk. >> according to court documents, as aguilar's interview with investigators continues, she allegedly tells them aaron robinson confessed to her he had bludgeoned a female soldier to death in an armory room on base. >> aguilar states the robinson further told her he placed vanessa in a tough box and drove her off base.

>> now at the river, cecily says she agreed to help robinson get rid of the body. >> they allegedly do something that is out of a horror movie. >> cecily tells investigators that he opens up this container and shows cecily the remains of vanessa. >> they allegedly decide to use some type of tool, reportedly a machete of sorts, to then dismember the body. >> then investigators say that aguilar told them they attempted to burn the body, but that didn't work. >> then they allegedly dig three separate holes to bury her remains. >> it almost leaves you speechless. >> according to investigators, after covering up the remains, robinson and aguilar leave. >> but then three days later, on april 26th, they allegedly

come back again, bringing hairnets, gloves, and concrete that investigators say cecily aguilar got from someone on facebook messenger. >> they allegedly go to the remains, attempt to further break up the body, burn it again, and then decide to cover up the body with concrete. >> to try to encase the remains, >> they clearly come back, according to this criminal complaint, with a plan on how they are going to conceal this body as best as they can. >> that really goes to the personality of that offender. robinson has taken this young woman's life. and now most people would be in such an emotional state if they had done that. but not in this case. he's now able to start thinking strategically. what do i do with the body? that's not typical, no matter what you see on television or in the movies, that's not typical. >> the details of what

what happened to vanessa are incredibly disturbing. so much so that her family initially decides not to tell vanessa's mother exactly what happened to her daughter. [ speaking foreign language ] >> it hurts me knowing that i know the truth but she doesn't. as a mother, she's supposed to know, not me. but she doesn't know, and so it hurts me the most, because i shouldn't be a liar. i shouldn't be telling her, no, no, that's not how it happened. i mean, one day we have to tell her. >> the details of what court records say happened to vanessa are so horrific that cecily aguilar's friend ayrren

can't even wrap her mind around them. >> i said, there's no way. i just can't see my best friend doing that to another human. you know? she has a heart. she's kind to people. she has a very weak stomach, especially. and for them to say what she was doing and had done -- i just couldn't believe it. >> people do things out of character all the time, and those closest to them will say, after the fact, i just never saw that. they're not capable of that. we would hear that all the time in the fbi. >> for her to do this with a man she barely knew, it just doesn't -- it doesn't make sense to me. >> cecily is someone that has a background be a personality he probably does not know well. so is she going to stay loyal to him? he has no indication that that's true. >> and it's a gamble that robinson ultimately seems to lose.

because now you have aguilar talking to investigators, telling them what she knows, and she even agrees to place a series controlled calls for them to aaron robinson. >> they essentially say, hey, we need your help. we need to call him. we need to tape this conversation. >> and during that call, robinson doesn't deny anything. >> in fact, according to authorities, during these calls, robinson actually texts aguilar news articles about those remains recovered by the leon river. >> remains were found. police are investigating. >> he's talking to her. she's with us. he knows what's up, so he flees. >> aguilar is trying to pinpoint his location so investigators

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it's late afternoon on june 30th and specialist aaron robinson is being kept under watch at ft. hood as the army's criminal investigation division is building a case against him. so they bring him into this conference room. there he continues to communicate with his girlfriend, cecily aguilar. >> what we didn't maybe expect was the media broadcast. >> remains have been found of ft. hood soldier vanessa guillen. >> and that we believe to be the

tipping point for specialist robinson to flee. because then he learned that those remains were found. and he was on the phone with cecily at the time. >> investigators found remains in bell county today. >> and there's still a legal process that has to happen before you can detain an american citizen or restrict their liberties. we have to meet probable cause in order to detain him and put him in custody. and so all of that's happening at the same time. >> somehow, he gets past his escort. >> the guard gives chase, but he gets in a vehicle and he flees and he leaves ft. hood. >> out in the city of killeen where he's lost in the night. >> the unit reports to us that he has fled. and so, because we're with the fbi, we're with local law enforcement, they're able to immediately transmit that he is missing. they describe the vehicle and so there's a stop made. he is encountered. >> and there is this incredible scene in the middle of this street where they're trying to

go after aaron robinson. they converge on him. >> somehow, robinson has managed to obtain a gun. investigators aren't saying how. but as officers are closing in on him, he points the gun at a killeen police officer. >> he feels the pressure's on. he pulls the gun out and he ends his life. he dies by suicide. >> there was literally a woman out here that was screaming. specialist robinson's body was already face down. his feet were protruding towards the road. >> at about 3:00 in the morning, it's cid -- we have two suspects. one of them is dead. they told me he committed suicide. >> so how does a guy disappear like that? run off base on foot and he has

a gun? >> i am confident with the actions we took. >> with robinson dead investigators say while the investigation into vanessa's murderer continues they have no evidence that robinson sexually harassed her. >> we have found no evidence that specialist robinson walked into, in on specialist guillen in a locker room while she was showering. >> interviews are ongoing in the >> officials are only saying that specialist aaron robinson is another soldier who worked alongside vanessa. so the question is, who is this guy? >> we don't know a lot about robinson, but we do know that he is from calumet city, illinois. he played football at thornton fractional north high school.

>> he had been deployed to iraq for about 7 months. joined the army in 2018. >> with very little information about aaron robinson, you have to go to behavior here. >> he is strategic. he's stealthful. he's engaged in behavior to keep from being identified or arrested. he's engaged in this body disposal behavior because he does not want vanessa's remains to be found, at least in my opinion. that's very high-risk behavior. >> dismemberment is a whole new dimension in criminal behavior. and he went there. and so it really talks about somebody anti-social, has no empathy, doesn't really care about people. what drove him to that? i can only think he had real anger toward vanessa for whatever reason. >> cecily aguilar did tell us that specialist robinson told her he killed vanessa because he

saw a picture on his cell phone of her and he feared she would go to the chain of command and get him in trouble for having an affair. >> we don't know what the motive was with regard to specialist robinson killing vanessa. we may never know. he may have taken that photo to the grave. >> a federal judge denied bond for cecily aguilar today. >> 22 cecily aguilar of killeen is charged the conspiracy to hide evidence. >> while the specifics of her offense remain unknown, she pleads not guilty. >> after cecily's killing her estranged husband holds this impromptu press conference, and he is shocked that his wife could be accused of such a heinous crime. >> she couldn't even kill a spider. it was beyond her true

character, and it was a personality of somebody crying out for help. >> i think she was scared. the only way i could see her doing something like this is for the fear of her life. >> to understand cecily aguilar you have to go back to her childhood. she had a very troubled upbringing. according to her best friend at the age of 12 she was place in the foster care. at the age of 16 she was living on her own out in the open in a park in jackson, michigan. >> foster care for cecily was rough. she hated it. she just wanted to run away. she said that she always stuck to herself, she was quiet. >> after cecily and robinson dispose of vanessa's body, she makes a post on instagram. >> i will not have you without the darkness that hides within you. i will not let you have me

without the madness that makes me. if our demons cannot dance, neither can we. >> was there some kind of struggle going on inside cecily's head? she tries to call her best friend back in michigan. >> she tried phone calling me. i missed it, and i told her i couldn't talk to her right now. and then i never ended up calling her. i don't know what that phone call could have been, but i really wish i wouldn't have missed it. >> you then have her turn around and basically work with the fbi to trap aaron. so i think at the very end of the day it comes down to self-preservation. >> it's just so crazy. i wish i could just talk to her one-on-one and ask her, cecily, what happened? that's not something i could ever, ever see her do. for anybody. >> looks what happens when you report sexual harassment at fort hood. >> prostitution rings run by a senior enlisted soldier. >> you get bullied. you get hazed. you get harassed. >> shootings. robberies. >> you turn up dead. >> we want to find the truth. because the truth will come out. .

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what happened to vanessa guillen at ft. hood grabs headlines across the country. but it's far from the first time this military base has been in the news. >> over the years, there have been prostitution rings run by a senior enlisted soldier who was also in charge of some of the sexual assault and sexual harassment response. you have had shootings. you have had robberies. >> in the last four years, more ft. hood soldiers have died in homicides than in battle. since the beginning of 2020, there have been at least 28 ft. hood soldiers who have died, vanished, or in one case, turned up dead after going missing including just weeks ago, the

case of sergeant elder fernandez. elder was found hanging from a tree after reporting sexual abuse to his command. >> looks what happen when you report sexual harassment at first-degree hood ft. hood. you get bullied, you get hazed, you get harassed, you turn up dead. >> ft. hood has had a greater crime rate, if you will, than other army installations of comparable size. what makes ft. hood different? different in that sort of negative way. we don't know the answer to that yet. >> in 2019, the pentagon announced that sexual harassment like the kind vanessa's family says she went through was listed as a crime in the uniform code of military justice. >> what the military has tried to do is to enhance the confidence of a young soldier like specialist guillen that if you are being harassed, you can report it. you will not be the victim of retaliation. but in the end, you have to have soldiers who are willing to do

that, and that is hard to do. >> i have been working on this issue for almost ten years. facts are facts. data that says we've got 20,000 service members what are sexual assaulted a year, and only 5,000 of them were reported? and of those 5,000, only 500 will go to a courts martial and only 250 will be convicted. what does that tell anyone who has been sexually assaulted? don't report because you will not receive justice. >> there's different avenues that are unfolding. >> we want a bill in her name, i am vanessa guillen. >> you have the family attorney, natalie khawam, who's proposing the hashtag, #iamvanessaguillen bill. >> you don't be afraid to report sexual harassment.

you report it, and you need a third party to report it to. >> you've got lawmakers in congress who have been talking about this issue for years with advocacy groups. >> we are going to have a hearing. >> they have their own legislation they're proposing. >> entitled #metoo movement, an examination of sexual harassment and perceived retaliation in the department of defense and at ft. hood. the military does not take responsibility very often. they don't take responsibility for the fact that the sexual assault programs, the prevention programs within the military, aren't working. >> the secretary of the army has directed the creation of a blue ribbon panel of mainly civilians that is completely independent of the command to do a comprehensive investigation into the command climate at ft. hood. >> sometimes we have to have an outside look at ourselves as well.

that's rare. it is rare to have an outside, independent review. if you look back on the history of the army, we've only done a couple in the past couple of decades. this is one of those. >> after all the headlines and all the rallies, the guillen family captures the attention of the commander in chief, and he invites them to the white house. [ speaking foreign language ] >> how are you doing? >> i'm okay. >> can we walk in the kitchen? >> yeah. >> are you nervous to be going to the white house? [ speaking foreign language ] >> do you think president trump might be doing this for politics? taking advantage of you? [ speaking foreign language ]

>> president trump has said some ugly things about latinos. >> it's the president at the end of the day. doesn't thourt meet with him and what he has to say. not everyone's going to agree, but my sister did serve the u.s. army, so i feel that we need to meet with him. >> i think president trump saw >> i think president trump saw the outcry in the country about this murder. it was also so horrific and so sensational. he was clearly gripped by the details of this story. [ speaking foreign language ]

>> well, i saw this on one of the shows recently and i was -- i was just looking and it hit me very hard. i said, what happened to your daughter vanessa, who was a spectacular person and respected and loved by everybody, including in the military. >> we want to find the truth, what is happening on ft. hood, and to have an investigation. >> we will get to the bottom of a lot of this, and maybe all of it, okay? >> thank you so much. >> thank you very much. >> to see the family with potus is a big deal. but also when you talk to the sisters they're like, okay, he met with us for a photo, he met

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with so many unanswered questions around the vanessa guillen case, we came to the pentagon to sit down with the secretary of the army to get some answers. >> i'm ryan. nice to meet you. >> good to meet you. the guillen family has said that the army has left them in the dark as to what happened the day their daughter vanished. they say the army was not forthcoming about the investigation. >> ft. hood lacks safety and

responsibility, and respect, because they didn't respect my sister. >> we had a lot of contact with the family, about 40 different instances from april 22nd to july 1st. but when a family endures something as horrible as this, they want information immediately. we're as angry and as disappointed as they are. we've tried to get the answers as quickly as we can. >> why did it take so long? >> early on in the investigation, there were three soldiers that had filled out affidavits that said they had seen vanessa at a different time from when she had actually departed the other arms room, so that gave was essentially an instant alibi for specialist robinson even though they had not really known the correct time of when she had departed. so in that instance, the trail went cold for about a month. >> on the day that vanessa's remains were found, specialist robinson is put under the watch of an unarmed escort. how does the prime suspect in vanessa's disappearance escape

from a military base, somehow get a hold of his -- a gun, and then kill himself? >> that's part of what we've asked general murray to look at in his investigation as to what actions were taken and how they followed procedures. i don't have enough information to truly understand the specifics of what happened at that moment. >> general john murray, the was brought in by mccarthy just last week to head up an in-depth investigation into the way the army handled vanessa's case. this after announcing that major general scott appland, the man who had within running ft. hood would no longer be in vanessa's family still believes that vanessa's death was connected somehow to the sexual harassment allegations, but the criminal investigation, as yet, has found no evidence to support that. mr. secretary, it's been more than four months and thousands of hours of investigation. how can the army have no idea what robinson's motive was?

why would he kill her in such a brutal way? >> you know, not being able to question him, we have not been able to find these facts. >> the guillen family has been rob of their day in court with their daughter's killer because he's dead now. how do you explain that? >> we have to find answers and will hold people accountable. >> last month, you visited ft. hood and spoke candidly, very candidly, about the disproportionate amount of criminal behavior involving soldiers there. >> the numbers are high here. they are the highest and some of the most cases for sexual assault and harassment and murders for our entire formation in the u.s. army. >> when you started looking into all of this, it must have shocked you. ft. hood has had two mass shootings, more than a dozen soldiers that have died, gone missing, vanished or turned up dead in the past few years, multiple allegations of sexual assault and harassment, a prostitution ring, and, just recently, a child sex ring. mr. secretary, what in the world is going on at ft. hood? >> this has been an unprecedented year. and it's been incredibly

challenging for us. we're trying to get the best information we can to understand is it a leadership issue, or is it conditions the local towns? are there not enough resources and systemic problems on the installation? >> can you honestly say that the soldiers at ft. hood are safe? >> yes. >> you have a daughter. would you feel confident if your daughter was stationed there, living there at ft. hood? >> i can only hope my daughter would want to serve in the army. >> then there was a case of private gregory morales. he was missing for ten months, listed as awol. it turns out private morales was murdered. we spoke to morales' mother, who told us that the army has failed on every level to look for him or to protect him. and she would like an apology. what would you tell private morales' mother? >> first, our condolences to the morales family. with respect to his case, one of the things we've asked to look at is our policy on how you report a soldier when they're absent without leave.

we have about 820 cases a year to date across the entire formation, worldwide, that have gone awol. how quickly can you see is it invoi involuntary or voluntary? are they missing? >> is there anything you want to say to the guillen fam limb. >> we're incredibly heartbroken for the loss of our teammate, and we let you down, but we'll do everything in our power to never lou things to happen like this again, and make an enduring change for our institution. >> she will not have die in vain. >> we won't allow it. >> will there ever be justice for vanessa guillen? >> i don't know. >> while investigators look for answers vanessa's family look for healing.

last year in texas they met with the mother of gregory more or less, whose remains were found in the search for vanessa's body. >> i felt nowhere. and once they started fighting, we started getting some answers and some people looking for everybody. they fought for all of them. it means so much. if it wasn't for them, i know they never would have put out a reward and found greg. >> two dads saying so much without saying a word. >> this is a person you wanted managing you're on it.es? staying fit and snacking light? yup, on it there too.

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[ speaking foreign language ] we have a surprise for you. a few weeks ago, we were able to bring the guillen family together with someone they wanted to see again to have the opportunity to thank in person. this is a person you wanted to meet for a long time. tim miller. tim miller. his organization helped find vanessa's remains. >> it was a moment i'll never forget, those two fathers

embracing. two dads now bonded forever with the pain of having each lost a daughter in such an unimaginable way. mr. guillen, what do you have to say to him? >> i want to say to him, i appreciate his help way too much. way too much from my heart. >> this grieving process is long and it's painful and there's no right way there's no wrong way. the tougher days are ahead. >> last month, hundreds gathered in houston to remember and celebrate vanessa guillen. >> it took more than a month for the remains to be returned to the family, which allowed for a proper burial. >> it was an emotional homecoming of sorts with a custom casket arriving by horse-drawn carriage to her high

school where she ran track and played soccer. >> the casket is green, vanessa's favorite color. it has a mix of the american and mexican flag. she'll be laid to rest in a custom casket representing her service to this country her family's faith and heritage. [ speaking foreign language ] >> right outside the gates of ft. hood, you see this huge mural of vanessa's face, her beautiful face. just like we've seen george floyd murals, breonna taylor murals, we've seen that here as well, honoring havanessa. that just goes to show you how

much vanessa's story resonated with this country and with the world. >> people found a special place in their hearts for vanessa. >> a lot of people care about her and they didn't even know her. they honor her and respect her by doing that. you know, she -- she deserves that and so much more. >> she always taught me to never give up. i'm not as strong as her, but i'm trying to be strong, and that's why i'm not going to lose hope until we get justice. >> viva vanessa guillen! [ speaking foreign language ] >> i am vanessa guillen. >> i am vanessa guillen. [ speaking foreign language ] >> i am vanessa guillen. >> i am vanessa guillen. >> i am vanessa guillen! [ speaking foreign language ] >> i am vanessa guillen. >> i am vanessa guillen. >> i am vanessa guillen. ♪ whatever it takes

[ speaking foreign language ] ♪ to make a change what happened that forced the giants to cancel their game tonight in the last

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