you see all this traffic coming in and out. you did not say anything to anyone else, why are you singling me out? >> a simple question with no easy answer. next, how a moment at starbucks may now turn into a legal matter. plus, a school board matter at the center of the controversy. what we are learning about what happened before the racist tweets. also ahead, a massive police presence before authorities call the all clear at a napa county veterans home. the report of a gunman triggered memories of when a disgruntled army veteran killed people on the same grounds a year ago. building a better bay area for a safe and secure feature am a this is abc seven news. we began with an ordinary moment that turned extraordinary for an

san francisco man. he went to starbucks but he says he was treated differently because of the color of his skin and tonight to the company is apologizing. good evening. thank you for joining us. the customer says the incident happened at the startã starbucks in the allen rock neighborhood. julian glover has this extraã the story will only see on 7. >> he comes straight up to me, points out the door and says i need you outside. and at that moment, man. it is embarrassing. it is irritating, humiliating. >> reporter: starbucks apologizing to bryce ward after he says he was told to step outside the san jose location on mckie road while he waited for his order on march 15. he says a manager told him the store was at capacity per the restrictions, but he said other customers were allowed in the store. he told abc7news he believes he

was targeted because he was black. >> i was the only black in there. i do not know what was going through her mind. >> reporter: he took two instagram posting a video sharing his experience. >> it is sad and unfortunate how real scrimmage and still is. >> reporter: i received the following statement, we have no tolerance for discrimination of any kind in our stores and we never want the customer to feel discriminated against. we apologize to mr. ward for his experience, and have retrained staff on how to respectfully navigate capacity limits to protect the health and safety of partners and customers. i was also told by a spokesperson the company does not have video available of the incident. despite having security cameras at the store, his attorney is not buying it. >> how convenient that is that the key piece of evidence that would cooperate what took place here and would probably turn into a viral video once it was released, no one can seem to

find it. >> reporter: it ranks similar to a incident in philadelphia where two black men were arrested for refusing to leave a starbucks location. the man requested to use the stores restroom that were denied because they had not made a purchase. outraged led to the hashtag boycott starbucks and led led l anti-bias training. >> we want to bring attention to this. you know, no one should have to suffer silently. >> reporter: ward agrees. >> i want to make sure it does not happen to anyone else. >> reporter:'s attorney says they're waiting to hear back from starbucks corporate offices to determine how the company may be able to remedy the situation before deciding if they plan to file a lawsuit. meanwhile, a spokesperson confirms to me that additional training will soon be taking place at 11 s. bay starbucks locations in the near future. julian glover, abc7news. we know julian will stay on it. if you have a story for julian you can reach out online and you can find him at abc7news and instagram. instagram. insta.

races a part of the controversy surrounding the san francisco board of education. the group is meeting right now over one of its members. allison collins was accused of posting disparaging tweets towards the asian american community. the public is expected to weigh in on this. lee and melendez is live with developments. >> they just allow 20 minutes of public comment for those who were asking collins to resign, then 20 minutes for those who support her. you know, i think both sides agree this issue has become a huge distraction for the school board at a time when there is so much work to be done including of course, as we all know, reopening schools. collins has not issued an apology.she may, but she hasn't. >> reporter: several sources have confirmed that shortly after donald trump won the presidential election in 2016 a group of asian-american students in the afterschool program at francisco middle

school began taunting a lalala student. allison collins was a parent and not a member of the school board .0 sources tell us she was outraged, posting the now well-known controversial 2016 tweets. my mixed-race black daughter heard boys teasing a latino about trump.mexicans and the . the boys were asian-american. she later tweeted where are the local asians speaking up against trump? don't asian americans know they are on his list as well? the head of the naacp said today that alone should not be reason to ask commissioner collins to resign. >> she felt pain, the same as asians have felt felt felt >> reporter: he made those comments at a rally where a member of the democratic party said collins should step down. >> i am offering a resolution coming forward to call for vice

president allison collins removal or resignation from the san francisco school board. >> reporter: the then principal of the middle school told us the school addressed the issue of racism and bullying, but that collins was relentless. eventually the principals contract was not renewed. teal told me it could have been anybody. she billed her campaign on my back. >> it is like >> reporter: some staff members told us she is known for being brash at school board meetings. last april she put the deputy superintendent in an embarrassing position by asking who in the district was the highest-paid employee? knowing that it is the superintendent. the board also sets his salary. >> what is the salary, what is the amount of money we are talking about ? >> so, i may ask dr. matthews if he wishes me to

>> 325. >> 325,000, that is the very top, right? so, we are not saying collins will step down, but if she does, it will be up to the mayor to appoint a new commissioner. thank you. a terrifying morning afterward that a possible armed person was at the yountville veterans home this is three years after the deadly shooting near the facility but as wayne friedman reports today had a very different outcome. >> reporter: the first call came in at 7:30 this morning. >> we have an active shooter situation. >> reporter: it had a troublesome ring and a familiar scene triggering another lockdown inside yountville's veterans home. >> we heard that there was a woman with a shotgun on the first floor. >> reporter: in the skilled nursing unit of the hospital on

the campus , in moments the highway patrol sheriff and other police agencies arrived on scene with lights, sirens, and s.w.a.t. teams, looking for that reported active shooter. they searched inside the building, outside, on the ground, and by error. >> don't panic. if you panic you are in trouble. >> reporter: the search lasted four hours with friends and family waiting outside the blocked entrance and communicating by text. inside, some students propped a bed belong the door. neil johnson took cover in the boiler room as the search continued. >> we saw a bunch of people walking around, a bunch of police officers with guns. >> i'm glad they got her. >> did you get her? >> that is what i am assuming. >> reporter: according to the chp there was no woman with a gun. the called up the search at about noon. as it turns out, there have

been other sightings like this in the last three years, never a response is large, however. >> when the stuff has happened, the police presence, the administration here, everybody goes right to work to keep us safe. i will say that for sure. >> reporter: there safe this evening. the california highway patrol has extra officers on patrol to be sure. wayne friedman, abc7news. bill dodd spoke with law enforcement shortly after this morning's incident and told abc7news they were able to use some of the lessons learned from three years ago. >> between all the training that they do and have done over the years since then, it really paid off and we are very pleased with how all the groups came together, how everything was structured and so if there is a silver lining to anything that happened three years ago, that possibly could be it. >> now, leslie brinkley looks at what has changed and what

has not as people in napa county reacted to the notification early this morning that there was a potential mass shooting. queen of the valley medical center braced for a full scare ãscale mass casualty event when the got the notice. >> i was watching the news of the colorado shootings when we were notified that there was a potential active shooter incident in napa county. so that involves calling the blood bank, calling the operating room to make sure that we have operating rooms ready, clearing the er. >> reporter: for some it brought back vivid memories from three years ago, when the three healthcare staff at the veterans home were shot and killed by a veteran who had been expelled from the pathway home therapy program. it is a program that was shut down months later. back then it took law enforcement five hours to confirm the suspect committed suicide. there were questions swirling around how he could have entered state property. residents here told me they think the pandemic has actually helped tighten up security here

with routine temperature checks and more stringent checking of ids of who comes and goes. >> since the last time when people were killed, they, and our personnel here do not carry guns, so chp has about seven full-time operatives. >> reporter: donald ford said he was impressed with how quickly officers knocked on doors and warned people to stay inside. this time, law enforcement was on the scene within the three minutes of the first call. a woman whose husband works at the veterans home told us he feels safe at work. >> we are going to stay here and we will weather each storm that comes along. >> reporter: everyone was grateful this incident turned into a drill and not a real tragedy. still ahead, opening up, three bay area counties get the go-ahead to head into the orange tear .1 mayor says we

cannot celebrate just yet. what happens when the old normal is gone and a new world of work takes shape? one possibility is to look at what airports have done. nasa gears up for a dramatic test flight on mars. it even has a special memento

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welcome back. a big step forward is three more bay area counties move into the next tier of reopening. san francisco, marin, and santa clara counties are in orange. they join san mateo county in the less restrictive tear. this allows bars that don't serve food to open out doors. restaurants can double their capacity and gyms and offices can increase indoor capacity up to 25%. san francisco's downtown should start coming back to life with these offices reopening. the mayor is enthusiastic but wants to remind people that they still need to do their part. we know there is work to do. we do not want to see another surge. that is why we are proceeding with caution in how we open. our museums were at and they're going to 50%. indoor dining was 25% and it is going to 50 and eventually when we get into yellow, office space will increase. we all still have a role to

play in getting the vaccine when we qualify. one more note about the orange tear, this means oracle park can be at 33% capacity for the giants home opener on april night. is bay area counties moved to orange status, it may not be long before workers are asked to return to work. researchers say it is time to reinvent offices between spaced out cubicles. it is one of the pillars of the building a better bay area. david louis shows you a concept for a mobile office that very well could be a part of our future. >> reporter: the clock is ticking for workers to return. we have seen some ideas to make workspaces safer. a research center is thinking this is a concept worth exploring, ducting vehicles such as these used at washington dulles international airport to shuttle passengers between terminals. >> the idea is to move that mobile lounge two places where people actually live so that they do not have to commute,

that they can gather together, and they can interact in ways that are productive both for themselves and for their company. >> reporter: she is the director of the interdisciplinary center for healthy workplaces. she thinks that it could be parked in empty parking lots or parks, making commutes shorter. they could have ventilation systems to feature plantsto fea create a healthy bubble. >> it is like a biosphere. >> there you go, yeah. but, you know, the point behind it is you could create a safe environment if it is small, if it is very intentional in terms of who joins, and it is a place that people want to come to you. >> reporter: the mobile office could move where it is needed and allow people the contact remote workers say they miss. it may create innovation by creating shared workspace. >> it happens when people who

interact with people who are different from themselves who have different perspectives and different insights and different ideas. >> reporter: as with any idea there could be a wrinkle. in airport spokesman says there transport vehicles are too wide for public roads but it is a concept she hopes will gain traction. experts say zoom fatigue is a real issue. now one ceo has a plan to deal with it. also here, certainly on the windy side today and gusty. as for what is on

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are you feeling zoom fatigue? i am sure a lot of us are. are one company is making zoom the free days mandatory. citigroup will no longer hold internal virtual meetings on fridays. the psychiatric times describes it as tiredness, worry or burnout associated with overuse. so anything or many of us this is something we have been doing since the pandemic began. stanford university researchers are also examining this phenomenon. >> i think all of us have a bit of an advantage because so many people i'm doing meetings with we are used to staring at the camera all day as part of our job. maybe it is a little more comfortable for us, but it does wear a lot of people out. >> there is pressure because you have to have your home clean and all these different

things. >> i give up looking good years ago. just a disheveled mess. all right, let's talk about the weather. it is hard to look nondisabled in this wind.this wind.this win. >> are you talking about my hair, dan? liz, you know, it is definitely gusty out there. i want to show you a live picture from the east bay hills camera it is a shaky view right now as we look back toward san francisco. you may be hearing the winds howling outside. it is gusting up to 40 miles per hour right now in san jose, 32 in napa and 25 in oakland. it is definitely windy. not just at the lower elevations, but mount diablo and east foothills, 46 miles per hour. solano county, under a wind advisory until 8 pm. there is a possibility of tree limbs going down or maybe blowing debris. be careful if you are out and about on the roads. secure any loose objects you

may have. what we typically see here in the spring is an area of low pressure passing through and high-pressure building in. we get squeezed betsqueezed bet and that is why we are experiencing the winds. i want to show you those temperatures, 64 in san francisco and upper 60s in mountain view, oakland. half moon bay 67 degrees. highs have been in the 50s and 60s. a bright blue sky and upper 60s everywhere from santa rosasantaa concorde but livermore, 64 degrees. live doppler seven not showing any rain right now. here is a live view emeryville. winds ease tomorrow morning and gusty again in the afternoon and evening and it is going to be cooler on thursday. let's check out the window forecast. tonight, gusty and tomorrow morning, and it is the winds relax at 8 am. they pick back up but not everywhere, just near the coastline for the afternoon and evening and then thursday you will notice the same general

vicinity near the coast. temperatures in the morning with those winds not as strong everywhere. we will be in the 30s and 40s and maybe cooler than last night. tomorrow afternoon it will be windy coast side and 60s to the 70s with a mix of sunshine and high wispy clouds. breezy at the beaches tomorrow but cool and windy coast side thursday. friday, gusty winds develop and that will bring the warmth. low 60s to the mid-70s with light winds and a warm pattern away from the coast for the weekend. near 80 degrees is expected. enjoy the nice spring weather. hopefully those winds subside tomorrow and it will be more bearable.

finally tonight, get ready for the first flight of a nasa helicopter designed largely in mountain view. >> it troubled to mars under m the belly of the perseverance rover. nasa once the four pound aircraft to demonstrate that flying on another planet as possible. the goal is to show those skills on or around april 8. >> it will have 31 earth days to attempt to be the first helicopter to fly on another planet. nasa says ingenuity is carrying out a right brothers moment and to reinforce that it is carrying a artifact from the first right plane that took off in 1903. amazing .118 years after that first flight we are flying around on mars. the remarkable. world news tonight is next.

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tonight, inside the deadly mass shooting in boulder, colorado. the horror inside that grocery store. the second mass shooting in america in less than a week. and tonight, we learned what those shoppers endured. the ten victims killed ranging in age from 20 to 65. and officer eric talley who ran into that store, into the line of fire. the devoted father of seven, the first officer on the scene. some were there to buy groceries. others to get their covid vaccine. tonight, the moment when the police chief today was clearly emotional, revealing she lives just three blocks away from that store. what she said about officer talley and his seven children. all of them in her office just two weeks ago for an award. tonight, police now identifying the alleged gunman who was shot, but the only one who survived. born in syria, he came to