right now in america this morning travel nightmare christmas, one of the worst airline meltdowns in history leaves passengers stranded, some with no relief in sight. southwest canceling thousands of flights, airports overflowing with undelivered luggage customers waiting five hours or more for customer service. why the weather isn't the only thing to blame. blizzard of the century, the deadliest storm and more than 50 years, slamming buffalo roads unpassable the airport closed until tomorrow morning. the story of a baby who needs a ventilator to breathe his home losing power. we hear from his parents how they kept him alive. breaking overnight the newly elected congressman accused of lying about his

education and work history, fesses up in his first on camera interview since the scandal broke, why, he said he did nothing wrong in the spotlight, frightening hit during a monday night football game leads to a player being ejected just hours after we learned that a star quarterback is once again in concussion protocol. to call it quits, plus a small plane crashes into this icy creek, the pilot stranded in the frigid water how two men in kayaks came to the rescue. and young adults afraid of using the phone there used to texting but not actually calling just how much of a problem it's becoming. news in new york. this is america this morning. good tuesday morning, everyone i'm andrew denberg organ norwood in for ryan, and we begin with one of the worst airline meltdowns that we've ever seen. southwest airlines is in chaos this

morning. planes are grounded. passengers are stranded, some of them for days to come. and now the federal government says it will examine this travel nightmare, calling the cancelations unacceptable and take a look at the luggage piling up at the airports and the weather isn't the only thing to blame. this morning, one of the worst airli. it's bee castphic. it's been a failure at every level. um at southwest more than 3900 flights were canceled in the us yesterday, but just one airline southwest accounted for more than 70% of those cancelations. the airline canceling at least 2900 of its flights more than 70% of its entire schedule today. hardly any better, with 60% of its flights, not taking off. my daughter is in new york city all by herself, you know very sad ruin our christmas what started as weather related cancelations quickly snowballed into a system wide meltdown. we

end up with flight crews and airplanes that are out of place and not in the cities that they need to be in to continue to run our operations and because southwest does not partner with any other airlines, passengers could not be rebooked on other flights. the line for southwest ticket counters snaking through airports extending outside terminals. in some cases, the airline turned two busses to carry travelers. you realize you're on southwest, not greyhounds? yes yeah, but many frustrated passengers waited hours only to be told there was nothing that could be done for them. the customer service line jammed with wait times, five hours or more. at one point, the phone servers crashed. leaving passengers and airline crew members lost and confused. we have pilots. we have flight attendants who don't have hotels who they truly just don't know where they are. the department of transportation overnight called southwest rate of cancelations unacceptable and said it will examine whether cancelations were controllable. and if southwest is complying

with this customer service plan , one man was told the earliest he could get a flight is thursday the situation, possibly affecting his health. going home. we didn't pray. we didn't rain. no medication for 45 days. it could take one week or longer for the flight scheduled to return to normal. president biden has approved an emergency declaration for western new york after one of the worst blizzards on record. buffalo's airport is still shut down more than 500. people have been rescued, but officials fear the death toll will rise. abc is justin finch has the latest justin. good morning. andrew. good morning. at least 28 people have died from this storm, and officials say much needed federal assistance is now on the way. this morning, western new york reeling from the deadliest blizzard and at least 50 years. blizzard is the one for the ages . certainly it is the blizzard of the century, more than a dozen people have been found dead outside in the cold. officials expect that death toll

will rise once first responders can reach all neighborhoods already rescued more than 500 people while battling hurricane force winds and seven ft snow drifts in the streets. at one point, nearly every fire truck in buffalo was stuck. and now we're hearing the good and all this how good samaritan stepped in to help their neighbors. i heard him screaming for help. kyra archery pleaded for help on facebook after finding a man screaming in pain outside our home brought the man who was suffering from severe frostbite into her home, but she couldn't get through to 911 or the national guard. can't do no more. i just can't have this man. ah loses. is life in my house. i have did everything that i can do. this man needs help. good samaritans heard her call rushing to her home. stretcher stretcher, carrying the man to the hospital. then there's shahida mohammed, who lost electricity over the

weekend, she was desperate to keep her one year old baby alive after his ventilator stopped, local officials say they responded to the home but didn't find anyone there sitting there literally crying, wishing someone would just not one my door literally and you know if they said they not in. no one was there if they know a mother and father and child were in there. they should have broke the door down. we were in there . we needed help, and her husband say they manually administered breaths to their baby for two days until good samaritans came to their rescue and more good news. shahida says her baby is doing well, but thousands are still without power. many roads are still impassable and the airport is closed until tomorrow. andrew all right, justin. thank you. the lights are back on in washington state after four power substations were vandalized over the weekend. thousands lost power, and officials are trying to figure out who is responsible. us officials recently warned about

more threats to the power grid to the scandal surrounding congressman elect jorge santos of new york, accused of lying about his education and work background for the first time. he's addressing the accusations on camera acknowledging he embellished the truth, but he insists he's not a criminal. here's a b cs lionel muise. this morning and about face from jorge santos. i apologize if anybody feels hurt or betrayed, i will gain everybody's trust back by just delivering results for them and making sure they do not forget why they voted for me in the first place, the congressman elect admitting he embellished parts of his resume , but insisting he's done nothing wrong. i'm not a fraud. i'm not a cartoon character. i'm not some miss mythical creature that was invented. i'm no russian puppet. i mean, for crying out loud times first reported he did invent much of his resume, exposing several falsehoods from his campaign,

santos told voters he graduated from n y and baru college. but now, he tells the new york post i didn't graduate from any institution of higher learning. i'm embarrassed and sorry for having embellished my resume. i own up to that. we do stupid things in life. he also now admits he did not work directly for goldman sachs or citi group. but that he worked for a company that did business with them, his family background also coming into question, santos previously claiming his grandparents fled europe to escape the holocaust. but a jewish news organization found his grandparents were born in brazil to exploit the murder of six million jews. for political gain. is one of the most egregious acts, if not the most egregious act that he has committed in his political career, telling the new york post i never claimed to be jewish. i am catholic because i learned my maternal family had a jewish background. i said i was due ish. the coman elect

remains defiant. i'm not resigning. hmm i have to leave congress sky it's going to be by a pink slip by the voters november of 2024 santos claims the new york times singled him out, saying that the paper would need more pages if it put all the house members through the same amount of scrutiny. he is said to be sworn into congress next month and could face an ethics investigation. new york's attorney general has already looking into some of his claims organ, andrew lionel. thank you . mississippi's capital city is under a state of emergency due to its latest water crisis. thousands of homes and jackson have been under a boil water orders since christmas, whether related leaks caused a loss in pressure flooding back in august left people without water for weeks. time now for a look at your tuesday weather. morning here in the northeast. the winter chill will remain today. and so will the snow

showers from buffalo to watertown, new york additional several inches of snow will hamper the cleanup efforts there . unfortunately meantime, in the west, a big storm is impacting california northward. we're going to have wind and rain and plenty of both and mountain snow that will measure feet. in the sierra. meantime there's a hard freeze warning in south georgia freeze warnings as well. we're going to have wake up temperatures below freezing, so folks the tender vegetation you could take a hit once again in the south, but we have good news for those suffering from the colds for so long. we've got a mild air mass coming at us later this week. it's going to last into the upcoming weekend. good news there. accuweather meteorologist kevin costner. coming up the deadly avalanche in the rockies, also ahead what the texas governor's office is now saying about those migrants dropped off at the home of vice president kamala harris. and later young people are afraid to pick up the phone after years of pick up the phone after years of only texting why this is a

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live this week on good morning america. this video and avalanche caught on camera in the alps, the massive wall of snow can crashing down at 8000 ft, bearing for skiers. it took hundreds of rescuers, eight helicopters and several dogs to find the skiers and bring them all to safety. and then a similar scene playing out here in the us when an avalanche trapped a group of snowboarders in central colorado several people were rescued, but sadly one man did not survive. we turn now to the crisis of the southern border and new information about the migrants% dropped off outside the home of vice president kamala harris over the weekend. this morning, days after busses of migrants were dropped off in 18 degree cold on christmas eve outside

the vice president's home in washington, a spokesperson for texas governor greg abbott, confirming the migrants came from texas, saying they willingly chose to go. many of the migrants, including children were not wearing proper winter coats and clothing, abbott's communications director, saying the migrants signed a voluntary consent waiver in multiple languages. abbot recently spoke to abc, martha raddatz about the bus drop off in multiple cities removed them to locations that self identified as sanctuary cities that have the capability and the desire to help out these migrants. and so that's exactly what's taking place. the white house calling the move on christmas eve, a shameful stunt , but abbott's office firing back slamming the white house has a bunch of hypocrites. the back and forth comes as both sides away to ruling from the supreme court entitled 42, a pandemic era policy that allows the government to spell asylum seekers on public health grounds divided administration argues that covid emergency is over, abbott says otherwise, whether it's covid or some other issue

when you have people coming acng at all what their health status is that almost by definitionis a public health risk. there is every reason to keep that in place, and now, new figures show the extent of the crisis. nearly 1.6 million people are now waiting for their asylum applications to be processed a record number with cases now seven times higher than a decade ago. by the way, the average wait time for an asylum hearing is now more than four years. you spent more on holiday gifts this year. you are not alone. i'm right there with you. and new figures actually show that holiday spending rose by 7.6% this year compared to 2021 inflation was responsible for most of that increase, but choppers also spent more money on experiences this year, like eating in restaurants and traveling while spending on things like jewelry and electronic was down this year gift cards, though. way way. a off this year when we come back new concern about the health of a star. nfl quarterback pilots

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mind if i root through your trash? robitussin. the only brand with real honeyand elderberry. only brand with real honey and elderberry. welcome back. miami dolphins quarterback to a ton of milo has once again entered the league's concussion protocol, prompting some former players to urge him to sit thon the team says he admitted having sfterlayi reamunday againsre ba. back in september. he was hospitalized after two head injuries. former quarterback robert griffin, third says if the nfl is serious about safety tour should be on the sidelines and on monday night football, this hard hit by german james chargers led to his ejection from the game. he and ashton doolittle, the colts both entered concussion protocol charges ended up winning 22 3. it turned out to maryland and a dramatic rescue caught on camera after a small plane crashed into this icy creek. john john lennon and his son saw this single engine plane crashed into this creek south of baltimore and

knew they had to do something fast. normally, they're over there. and this time. his heading right for us civilians stop over here. so the navy veteran and his son grabbed two kayaks, knowing that every moment counts in such frigid water, pushing the whole ice floe, which is good, you just keep nice and slow, but the ice was so thick they had to use shovels to paddle. i'm like an or is not going to do it. i need a shovel surrendered pilot 71 year old steve crouch man. he was standing on the wing of the plane sinking, they shouted instructions to him. get out of the water! just get out of the water and this hold tight, and then i just i just pick ax backwards and got my kayak back onto the ice, and he was out of the water and sun were soon joined by a police officer in a third kayak who helped get the pilot to safety, eventually pulling him onto this rescue

boat. but dad doesn't call himself a hero. i don't look at it that way. i look at it just as someone who saw something that needed to do something, so i'm sore, so i'm sure he's a he's pretty sore as well. pretty amazing and by crashing into the creek, the pilot of waited several nearby houses. he's now recovering from his injuries coming up one of the most bizarre hotel rooms we've ever seen. also ahead, the new way seen. also ahead, the new way people are finding love online. peaceful state. full plate. wait, are you my blind date? dancing crew. trip for two. nail the final interview. buy or lease? masterpiece. inside joke. artichoke. game with doug. brand new mug. come here, kid. gimme a hug. have you gotten your updated covid-19 booster? they're designed to help protect against recent omicron variants. schedule yours at vaccines.gov. ♪

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the phone at work that mary jane cops has started a business. she calls herself the phone ladies charges companies 400 in my reading that right $480 an hour to teach their gen z workers telephone etiquette. i'll do it for free. the younger generations rely mostly on texting. many of them are uncomfortable or even anxious. about making phone calls shocking. next mega millions jackpot tonight is now $565 million, is the sixth largest in the history of the game. the cash option about 293 million, experts say if you win, signed the back of the ticket, of course, you want to lock it inside of a safe deposit box called a lawyer or financial expert to get your affairs in order immediately. go to vegas. don't go to vegas. don't go to the mall. next many people are looking for love this time of year and one couple met in a very unlikely place. they didn't meet on tinder or hinge. instead marisa matthew met or a mommy group on facebook. three of

marissa's mom. friends asked last year if they could post a message to the group on her behalf. she agreed, and the post caught the eye of matthew's best friend who showed it to him in a few days later, they went on their first date. i don't think either of us wanted to date to end our date lasted seven hours long and that was it. but we've been dating since our first day. not swiping, right. but finding mr right. the happy couple got married this month. mommy groups are becoming a way more popular way of people setting up their friends who knew mommy groups were such fertile ground. i am logging into the latest mommy group right now. and speaking of finding love, a hotel in japan is offering a different experience for couples redefines honeymoon suite. check this out. forget the hot tub this hotel in tokyo as a water slide in the room. now, whether that's romantic or not, that is up to you. it's pretty fun, though, and find really a piece of hollywood history. it has been sold the giant hourglass used by the wicked witch of the west of the wizard of oz just sold at auction for $495,000 is described as the most famous

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southwest airlines under fire for canceling thousands of flights. more than half cut today. why they say the major winter storm is not just to blame. funding for community projects. the millions of dollars that jackie spears secured for san mateo county. a strong storm in san county. even more rain is on the way this week. let's take a live look outside, this is our first level three storm for the season. you can see how difficult it is for people to drive through this water. and sue is tracking the road conditions. it is tuesday

-- december 27.