right now in america this morning travel crisis worsening southwest, canceling more than 60% of its flights for the second consecutive day, wait times on the phone, reportedly up to 17 hours long. how the airlines ceo is explaining the nightmare and why it could be next week before passengers get where they need to go. a key ruling affecting the crisis on the southern border. the supreme court's decision about expelling asylum seekers reaction from the white house and the new buildings going up in texas, with migrants sleeping on the streets in the winter cold embattled congressman elect jorge santos, sitting down for his first tv interview since admitting he lied on his resume his new message to critics who want him to resign as he points to other prominent lawmakers have embellished their resumes.

plus an ice climber in utah tells us how he survived. 40 ft . fall off a cliff. the news overnight about the mega mega millions jackpot. and later a change coming to starbucks, affecting some of its most loyal customers. from abc n york. this is america this morning. good wednesday morning , everyone. i'm andrew denberg norwood in for ryan, and we begin with the chaos. the mess unfolding at southwest airlines . some employees are reporting 17 hour wait times on the phone equally miserable for passengers . some are being told there's no flight for two more days and at one airport and estimated 10,000 bags have been left unattended at baggage claim. abc is justin finch has more from washington. justin. good morning. andrew good morning data from air traffic tracking site flight aware shows well over the cancel flights in the us yesterday were from southwest alone, the latest in the worst case scenario for

the airline, prompting the ceos apology and a federal probe. growing frustration and anger at the nation's airports. christmas will just throw in. this was the worst christmas ever stressed and stranded southwest passengers fuming after the airline canceled more than 2500 flights tuesday. following thousands more earlier this week southwest blaming that massive holiday storm for its service cuts and rocky recovery. app on our phone, said that our flight had been canceled. southwest passenger kaylin o connor says her monday flight to pensacola was canceled and the earliest she could rebook was thursday. so she chose to drive 16 hours from kansas city, missouri. hopefully they will. um brand versus southwest ceo bob jordan's apologizing, saying the airlines point to point operating system, which relies on a network of direct flights is especially vulnerable to challenges like severe weather

making for a slower rebound than their competitors. we're doing everything we can to return to a normal operation. and please also here that i am truly sorry . jordan's says southwest will significantly reduce flights over the coming days in hopes of being back on track before next week. southwest airlines pilots union says the curator, outdated i t system is leaving stranded customers on hold for hours using processes and i t from the 19 nineties, when we were an airline less than a quarter of the size westfall out, prompting a u. s department of transportation investigation. seeing is something that is beyond what can be attributed to the weather. bottom line is, this is just not an acceptable level of service. in the senate commerce committee, echoing calls for accountability from southwest, pressing the airline to provide significant monetary compensation to not only cover passengers tickets but also hotels, meals and transportation . andrew justin, thank you.

extreme weather in the pacific northwest has also been causing some travel delays. heavy rain flooded streets, leaving cars stranded and heavy winds are blamed for 180,000 power outages in western washington state. meanwhile, the snow is finally stopped falling in buffalo. the city got 51 inches and five days. at least 32 people have died across that region. the airport is reopening today, but it's still hard to get around. and now we're hearing more stories of survival, like the woman who found shelter inside this target store for 36 hours, a bcs mona costar abdi is in buffalo. with new york second largest city buckling under feet of snow. buffalo officials are calling up military police to enforce the city's ban on driving so first responders can get to emergencies. please please, please do not drive in the city of buffalo unless you are emergency personnel because there are many streets that have not been cleared yet. ambulances are being paired with the state fire tactical vehicles so that

they can make it to the emergency calls. state police using this forklift like vehicle called a rug to literally lift cars and pull trucks. in williamsville fire trucks weaving through cars to get to a fire. western new york endured 40 straight hours of nonstop blizzard conditions. new video shows two men carrying 66 year old debra garcia to her daughter's house after her apartment building lost power. you see these young men this is amazing. this is garcia's daughter, calling the men heroes. thousands lost power and heat during the blizzard. buffalo's mayor nearly lost a family member, a member of my own family suffered a serious asthma attack and was rescued by state fire if notescue. we're te hospital that he would have died , county officials announced. they finally rescued everyone who was stranded. but sadly,

they were also finding more victims everybody that tried to get to her got stuck the family of 22 year old and l. taylor heartbroken after learning she died trapped in her car so easy to ask yourself. why god? why.ps is just a glimpse of the mountains of snow crews were able to create from just some of the snow that was removed from city streets. meanwhile there is a new concern, with temperatures expected to rise later this week. there is the possibility of flooding. monaco star, abdi abc news, buffalo, new york the nation's highest court has now weighed in on a critical policy affecting migration at the border. but the question now, though, is what happens next in places like el paso, where miles of new border fencing was just installed this morning, president biden's first reaction to the supreme court decision that keeps title 42 in place until the court reconvenes next

year to decide the policies long term future enforce it. but i think it's overdue. pandemic era policy allows border officials to expel asylum seekers on public health grounds the policy was set to expire last week, but republican led states appealed to uphold it worried that without title 42 a flood of migrants will overwhelm the border homeland security, warning that 18,000 migrants could cross the border every day. paso migrants are sleeping on the streets, enduring the cold, some sleeping under wet blankets they continue to get in without being undetected. we're going to continue to have this. this population grow within our community. and so that is concerning the recently declared an emergency. large tents are now being built to handle the influx. the satellite images taken just five days apart. last week, the rapid construction of one housing facility designed to hold 1000 migrants, the biden

administration saying it's also added thousands of personnel at the border. but critics on both sides of the political aisle acknowledge whatever eventually happens to title 42 next year. the problem on the border won't be solved until congress takes action to reform the immigration system. back in el paso, many migrants are ineligible for city shelters, and others have said no to any help, fearing that it could lead to deportation. another russian tycoon who criticized the war in ukraine has been found dead. pavel antonov, who was also a lawmaker , reportedly fell from a window at a hotel in india. it came just days after a friend he was traveling with died suddenly and back in september, another putin critic was killed after falling from a window. the us government is considering new travel restrictions from people for people arriving from china. beijing recently lifted its no covid policy, unleashing a huge spike in cases and there are doubts about the chinese government's transparency. no word yet on winning new u. s policy could be announced time now for a look at your wednesday

weather. news with a warm up for much of the eastern half of the nation kind of windy in our nation's midsection, little bit of snow in northern new england and if you're in the interior southwest , snow continues, and also some valley rain. now this storm is set up across the west is really going to be a problem for travelers thursday into the holiday weekend parade of storms with lots of moisture, mountain snow and valley rain and some flash flooding as well. now as we head into the weekend, this is your saturday forecast new year's eve, mild and wet for much of the east warm in texas kind of stormy in the west, with more moisture rain on the coast and snow in the mountains. if you're gonna hit new york city on new year's eve, bring the rain gear good chance for rain when the ball drops accuweather meteorologist kevin costner. coming up a new move to ban tiktok ahead. should the

congressman elect who lied about his education and work background, forced to resign what he said in a new interview overnight and later, a big change at starbucks, affecting the most loyal of customers. der

live this week on good morning america. back now, with video coming out of florida and now former tampa police officer caught on camera dragging a woman after arresting her for trespassing. she was reportedly not cooperating. six year veteran officer gregory damon has now been fired. it's unclear if he'll face charges. in a new interview. new york congressman elect jorge santos is responding to calls for him to resign from making up his resume, including his education, work, experience and even religion. a bcs lionel maui's reports, santos is pointing fingers at other politicians who have been

relished their past. overnight congressman elect jorge santos, giving his first tv interview since reports surfaced that he fabricated much of his resume. these are blatant lies. my question is, do you have no shame? do you have no shame in the people who are now you're asking to trust you to go and be their voice for them their families and their kids in washington. see, i can say the same thing about the democrats and the party. look at joe biden . joe biden has been lying to the american people for 40 years as a senator was called out for claims he made about his academic achievement. other lawmakers who statements have also been questioned, including senator elizabeth warren's claims of native american heritage, and senator richard blumenthal's claim that he served in vietnam. still, despite his long list of doubtful statements, santos insists his resume is not false. instead, he calls it debatable. the republican jewish coalition disagrees, saying santos deceived them and misrepresented

his heritage. santos claims he never outright said he was jewish, but listen to him on the campaign trail this year, lasers in space trust me. yeah his democratic opponent is now challenging santos to a special election confident he has public trust issue, resign his position and staying with me in a special election. and pressure is now growing on republican leadership . we reached house majority leader kevin mccarthy's office but received no response. some republicans are calling for an ethics investigation. santos says he will only leave office if voters kick him out in the next election. the republican chairman in his district, santos may have broken the public trust . but he says santos will carry out the public's will when it comes to tax cuts and public safety. more gun, andrew more to come, lionel thank you. a new move in congress to ban tiktok. the house has now banned the social media app on all house issued devices, citing concerns

about data security linked to tic tacs, chinese parent company well, coming up the nfl legend who's retiring. we look back at his time delivering pizzas, but first a climber from utah tells us how he survived a 40 ft fall from a cliff. this cough. [sfx: coughs] this'll help. vicks vaporub? vicks vaporub's ...medicated vapors go straight to the source of your cough... ...so you can relieve your cough to breathe easier. vicks vaporub. fast-acting cough relief.

hurry to kohl's biggest clearance event... ...so you can relieve your coug for savings youier. don't want to miss. save up to 70% starting now... on must-haves like home essentials... active favorites... jeans... sweaters... boots... and pjs! kohl's. wish your car's air freshener didn't start so strong and then fade too soon? try febreze car vent clips. unlike other fresheners, febreze releases a consistent amount of scent, day after day, for 40 days. won't overwhelm. won't fade away. febreze car. love it or get your money back. nicorette knows quitting smoking is freaking hard. you get advice like... just stop. go for a run. go for ten runs. run a marathon. instead, start small with nicorette, which will lead to something big. how white do you think your teeth really are? let's try the tissue test. ooof, still yellow. there's toothpaste white and there's crest 3d whitestrips white. whitestrips safely work below the enamel surface for whiter teeth in 3 days, guaranteed. a zillion times whiter! crest.

man: i'm not slowing down anytime soon. that's why i take osteo bi-flex every day. it's icooray not slowing down anytime soon. and continue tndlike us.ay not slowing down anytime soon. coupons in sunday's paper. go back with this video of a highway in washington state route two and you can see it looked like a skating rink. state officials posted the images saying, excellent for hockey not so great for driving to agree. well an ice climber is on the road to recovery after a dramatic rescue in utah, thompson was near the top of a mountain near bridal veil falls when he slipped and fell. 40 ft before hitting alleged his climbing buddies called for help and about 50. rescuers and other climbers rushed in. they took three hours. told him to safety . thompson did injure his back and broke his arm, but he still plans to go climbing again next season. a lot of people i think would have something like this

happened, deter them from doing it. but it's something i you know. i'm so passionate about and love that. i think you truly can make it safe. thompson it's been ice climbing for several seven years overseas, now severe flooding at a famous tourist site in jordan's left people scrambling to be rescued. floodwaters look at that tearing thh tanyon at the ancient site of petra. the area was evacuated and cleanup is now underway to sports and nfl legend is calling it quits, but j. j watt maybe remember just as much for what he did off the field. and what he did on it. j j. watt one of the greatest defensive players the nfl has ever seen, says this season will be his last. the cardinals lineman, posting a picture alongside his wife and infant son with the caption. coa's first ever nfl game. my last ever nfl home game. my heart is filled with nothing but love and gratitude. it's been an honor and a pleasure. what rose to dominance over a 12 year career 10 of those seasons with the texans, where he was named defensive player of the year,

three times only to other players in history have achieved but his remarkable story starts long before he was a five time pro bowler and his college years he delivered pizzas while playing as a walk on for the university of wisconsin. he appeared in the saturday night live skit about his experience. did somebody order an extra large sausage? my first day on the job at pizza hut? uh one of my coworkers said, what's your story, and i'm going to go play for the badgers. i'm only here for about four or five months. he said. the badgers and he looked me up and down, and he said you're not big enough to play for the badgers play. he did what was eventually voted the badgers m v p before being drafted into the nfl. he went on to become the only player to record 20 plus sacks in multiple seasons. but his legacy will reach far beyond the field is foundation, which he started while still in college has raised nearly $7 million in 2017 . he raised more than 37 million for victims of hurricane harvey. so much bigger than anything, there's so much bigger than any season in the sack and touchdown. this is humanity. his heart was on full display when a little girl was seen crying, saying she was too young to

marry watt you saw the video and responded, inviting her to the stadium and surprising her on one knee. that girl's mother may have described what the best when she called him a class act and let's not forget his brother tj watt, also terrorizing quarterbacks out there for the pittsburgh steelers. career of reaction pouring in as well in the nfl community, the bugs, saying that game recognizes game and certainly a testament to the legacy. can't wait to see what's next with jj. for sure, coming up the news overnight about the jumbo mega millions jackpot real jumbo mega millions jackpot real high pressure juggling act. trying to control my asthma felt anything but normal. ♪ ♪ enough was enough. i talked to an asthma specialist and found out my severe asthma is driven by eosinophils, a type of asthma nucala can help control. now, fewer asthma attacks and less oral steroids

that's my nunormal with nucala. nucala is a once-monthly add-on injection for severe eosinophilic asthma. nucala is not for sudden breathing problems. allergic reactions can occur. get help right away for swelling of face, mouth, tongue, or trouble breathing. t can shingles have occurre. don't stop steroids unless told by your doctor. tell your doctor if you have a parasitic infection. may cause headache, injection site reactions, back pain, and fatigue. talk to your asthma specialist to see if once-monthly nucala may be right for you. and learn about savings at nucala.com there's more to your life than asthma. find your nunormal with nucala. introducing... weightwatchers simplified program. with an easy to use app and over 200 zero-point-foods you'll never go hungry. losing weight with weightwatchers just got easier. start today at ww.com one prilosec otc each morning blocks heartburn all day and all night. prilosec otc reduces excess acid for 24 hours,

blocking heartburn before it starts. one pill a day. 24 hours. zero heartburn. want luxury hair repair that doesn't cost $50? pantene's pro-vitamin formula repairs hair. as well as the leading luxury bonding treatment. for softness and resilience, without the price tag. if you know... you know it's pantene. when a cold comes on strong, knock it out with vicks dayquil severe. just one dose starts to relieve 9 of your worst cold and flu symptoms. to help take you from 9 to none. power through with vicks dayquil severe. week on good morning america. time to check the pulse, and we begin with a mega dose of disappointment for mega millions

players. you guessed it. you did not win last night's jackpot. it was worth 605 $165 million, but no one matched all six numbers. that means you're telling me there's a chance friday night's drawing will be worth at least $640 million. not bad. not bad next. starbucks is getting ready to change its popular rewards program. many people aren't happy about it. the programs, points or stars will be earned the same way. but business insider reports that many items including coffee, tea and baked goods will require 100% more stars before you can get them for free. meanwhile starbucks competitor duncan felt the wrath of its reward program members after it announced changes in the fall. well next, scientists just took aim at another asteroid zooming past earth plan was to shoot it with millions of radio waves. they're hoping to scan the inside of the 500 ft. wide asteroid to get a better idea of how they could redirect space rocks in the future. it's

a test run for a bigger asteroid , which will pass in the year. 2029 nasa recently slammed a spacecraft into an asteroid and successfully altered its orbit yet on the results of this latest experiment. extra show of skill juggler showing off his dexterity. you got to see this video from canton, georgia. this guy's name is chandler gant. he's showing off his coordination, his phone and the tennis ball while standing over a stream. both made it home in tact. that's very risky. while i dropped my phone on the way to the set today, and finally,ulcie like this rare, full circle rainbow. this is very real. this is not edited. i'm told it was spotted over northern europe. it was captured by a drone passing through a rain shower. over norway. that's typically how you get these rainbows right with the little clouds a little son, but we're right angle. you know what there should be a filter should make this into an instagram filter. we're checking instagram filter. we're checking the top headlines next

moderate-to-severe eczema. it doesn't care if you have a date, a day off, or a double shift. make your move and get out in front of eczema with steroid-free cibinqo. not an injection, cibinqo is a once-daily pill for adults who didn't respond to previous treatments. and it's proven to help provide clearer skin and relieve itch fast. cibinqo continuously treats eczema whether you're flaring or not. cibinqo can lower your ability to fight infections, including tb. before and during treatment, your doctor should check for infections and do blood tests. tell your doctor if you've had hepatitis b or c, have flu-like symptoms, or are prone to infections. do not take with medicines that prevent blood clots. serious, sometimes fatal infections, lymphoma, lung, skin and other cancers, serious heart-related events, and blood clots can happen. people 50 and older with heart disease risk factors have an increased risk of serious heart-related events or death with jak inhibitors. it's time to get out in front of eczema. ask your doctor about once-daily cibinqo.

a dental tool is round for a reason. so is an oral-b. round cleans better by surrounding each tooth. so clean, you'll feel like you just left the dentist. oral-b. brush like a pro. ♪ i'm steve, i lost 138 pounds in nine months on golo and taking release. oral-b. brush like a pro. since taking release, my sleep is way better. my inflammation has gone way down. i'm nonstop now, i feel way better than i did before. i don't sit down in life anymore. (swords clashing) -had enough? -no... arthritis. here. aspercreme arthritis. full prescription-strength? reduces inflammation? thank the gods. don't thank them too soon. kick pain in the aspercreme. suffering from sinus congestion, especially at night? try vicks sinex for instant relief that lasts up to 12 hours. vicks sinex targets congestion at the source, relieving nasal congestion and sinus pressure by reducing swelling in the sinuses.

try vicks sinex. sinus pressure mr. box? i had this idea... is it offering people curly fries, tiny tacos, and my other fan favorites in one box for just $10? great idea devon, run with it! that went well. my $10 fan favs box is perfect for sharing!

♪ this rtal nt well. so boring . let's be hone. the rent-a-car industry is the definition of boring. and the reason can be found in the name itself. rent - a - car. you don't want a friend. you want the friend. you don't want a job. you want the job. the is always over a. that's why we don't offer a car. we offer the car. ♪ sixt. rent the car. [narrator] everyone needs quality health insurance, even if you're healthy and active. covered california is a free service to help you get covered. 90% of members have received financial help and every plan offered is comprehensive, covering preventive care, doctor visits, emergency care, and more. regardless of your income, check today to see how covered california can help you. and if you have questions, there's free assistance every step of the way. covered california, this way to health insurance. enroll by december 31st at coveredca.com.

mr. box? i had this idea... is it offering people curly fries, tiny tacos, and my other fan favorites in one box for just $10? great idea devon, run with it! that went well. my $10 fan favs box is perfect for sharing! >> building a better bay area, moving forward, finding solutions, this is abc 7 news. >>

airlines struggles continue, hours line wait times and thousands of bags left. what to expect if you are heading to the airport. >> apartment complex fire in the east bay, a man accused of starting the flames detained. what the suspect was doing as they arrived. >> snowstorm in the sierra bringing wind and a lot of fresh power. we will talk with some residents who braved the conditions. >> taking a live look outside, that storm soaked the bay area. >> good morning, it is wednesday, december 28. >> a lot to check you -- to catch you up on. drew: welcome back. >> we are never here at the same time. i had a wonderful vacation. drew: today is a nice day but tonight the rain will return. live doppler 7 giving you the active sweep.