, r:ficeunndinldgui b ontilus. you are watching "getting answers" live on abc 7, hulu live, and wherever you stream. everyday we ask experts questions related to the bay area, and we got answers for you in real-time. a coach who worked with princess diana is here in the bay area princess set out h help and why his methods may help you as well. but first, thousands in the bay area are still waiting for the power to come back on. meantime, the clock is ticking and the food in their fridge is going bad. the usda expert will share ideas t orrs are busyo til

cleaning up extensive storm damage. dn tree in the mission district cause big problems crashing a car and taking down several powerlines with it. sky 7 flew over the street yesterday over two homes in bellwood city this is along oakwood boulevard and also on the peninsula, a student at burlingame high school caught the moment two trees coupled outside the school. [shouting] [bleep] [expletive] >> it appears one tree was leaning on another for they both came crashing down yesterday afternoon. this happened yesterday's wind storm. while the worst of the winds are over, we now face a different danger, severe cold weather. joining us to look at what lies ahead is abc7 news weather anchor spencer christian. i know the kids at the school were excited, but really it was

damaging all over the bay area. spencer: as you know we had downed trees and blowing debris, power outages and trees falling on buildings and cars. limbs have diminished a bit since yesterday and we now have the powerful -- we don't have the powerful 60 miles per hour wind gusts. they are up to 35 miles per hour at sfo right now, 30 miles per hour with gusts across much of the bay area. the wind advisory has been lifted, but it will probably be reinstituted either overnight or tomorrow because tomorrow will be another windy day. high surf advisory will expire at 5:00 p.m.. the wave action is coming down. right now we have a winter weather advisory for parts of the bay area, mainly the high elevations until 10:00 tomorrow. 1-3 inches of snow likely above 1500 feet, down in the santa cruz mountains and in the higher

eastern santa clara county and over to mount hamilton. it winter storm watch in effect for parts of the bay area at 10:00 a.m. tomorrow to 4:00 p.m. friday each means snow not only in the high elevations, but perhaps as low as 500 foot elevations. another thing to consider is the next two nights will be very cold. we will have freeze much warnings and frost advisories in effect for large portions of the bay area tomorrow morning and friday morning. so a quick look at the exclusive abc7 storm impact scale today into tomorrow, more isolated cold showers, gusty winds at times but not as damaging as yesterday's. in the santa cruz mountains and one hamilton we expect snow. just so the forecast elevation to show you that tomorrow morning it will typically just be a pattern of widely scattered cold showers and light snow developing in the higher elevations. it becomes a stronger system late tomorrow into friday, more

widespread rain and snow and at that point the snow will be elevated to a level two intensity, moderate storm. so i am showing you all of this to give you an idea of how we will have this wintry pattern, this stormy pattern, cold, windy and stormy pattern with us through the end of the week. kristen: i am a little bit worried because in the bay area, we are not too good about driving in those conditions, thinking about the santa cruz mountains when it gets slippery with the snow. could we even get black ice? spencer: certainly possible because temperatures will drop below freezing in the coldest spots tomorrow morning from midnight through an :00 a.m. and again friday morning from midnight to 4:00 a.m. friday. so both of those overnight to early morning periods will have freezing temperatures, especially in the interior valleys. snow levels will be coming down to a hundred feet in some places so not only could there be some

dusting's of snow in the roadways and higher elevations which will mean hazardous driving, but there could be black ice, as you are talking about. and although the wind gusts will not be as severe as they were yesterday, they will be strong enough to affect driving conditions. kristen: alright, keep us posted, spencer, thank you. nearly 800,000 customers lost power during the windstorm, and even now pg&e crews racing to fix issues and restore electricity. the outage map here right now. still a lot of green dots. lots of yellow 50-500 customers without power. although there are fewer orange dots, there are still sermon each represents 500-5000 customers without power. as you can see, the peninsula is the hardest hit. joining us live is the pg&e spokesperson, tamara sarkissian. thank you for coming on the show

again. altogether, how many customers are still out right now? guest: here in the bay area, the number is about 42,000 right now and the bulk of those customers are in the peninsula, more than 32,000 customers in the peninsula affected at this time. but the number really has dropped significantly. we have been working around the clock since the storm began and right now, 97% of impacted customers have been restored, and that was within 12 hours. we are still working quickly and working to do this safely to make sure our customers get back on. kristen: that is great especially because spencer just told us we have wintry, snowy conditions coming back and nobody wants to be without power. it's going to be very cold. hopefully before that sets in, you will have the power back on, you have 3% left guest: well, this is a storm situation so we are working and making progress.

97% of impacted customers restored, we are working to close that loop. when it is continuing, we will be expecting more outages with this very cold weather. right now we have hundreds of crewmembers working around the clock to make sure we of an interview location that has been impacted. we want to make sure we get as many people turned back on for the next round of wet weather. just like the start of the year, we are seeing back-to-back storms and of course, the impact is felt. kristen: do you have any tips for people when their power comes back on, in terms of being ready in case there is another outage? guest: absolutely. especially if you were not prepared the first time around, it's a good time to be ready. have flashlights with fresh batteries, rather than candles. for safety purposes. charger tablets, electric vehicles, phones to make sure that you are ready and your

phones are fharg. you also want to make sure that you have prepared your refrigerator, so things like having blocks of ice in your freezer that you can then transfer to your refrigerator if you do experience and outage. you want to try to keep the refrigerator and freezer doors closed as much as possible if you are experiencing an outage. if you see lower, or downed power lines, call 9-1-1 or pg&e and keep away. and in the rare chance that a power line comes down onto your vehicle, you want to make sure that you stay inside the vehicle, do not try and get out, and call 9-1-1. kristen: alright, tome marsai casein, with pg&e we appreciate the latest information. guest: thank you. kristen: coming up next, power outages be a costly problem she was just referring to food going bad. there are things you can do right now to prevent the scenario, we have tips here to tell you about life insurance

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kristen: with so many people losing power for an extended period of time, we were wondering, how can we keep our food from going bad? this is more important than ever considering the high cost of groceries these days. joining us is meredith carruthers, a food safety expert with the usda. guest: thanks for having me. kristen: we are in the thick of it. we just had the windstorm here that knocked out power to a lot of people, and we also have lots of other disasters that can knock out our here, flooding, earthquakes, disasters. talk about when we need to think about food safety.

after how many hours out of the fridge can food start to go bad guest: first about, food safety is important to take seriously especially if you have loved ones living with you that are immunocompromised older adults or children or people with illnesses is important to keep the food safety top of mind. there are a lot of things that couldn't go wrong, natural disaster or power outage. keeping your food safe and trying to make sure you are not eating unsafe food after those disasters is really important. when there is a power outage, your refrigerator standard will be to keep a food-safe temperature for four hours if the door has remained closed. after the four hour timeframe, the temperature may have risen too high to keep their food safe, any perishable food in the fridge, so four hours is the number to focus on. when it comes to your freezer, you have 24 hours for a half-full freezer, or 48 hours

for a full freezer that will keep that same temperature. your food might thaw in that process but as long as it is below 40 degrees fahrenheit, it should be safe still to go ahead and refreeze. kristen: and you have some safety tips, this is doing a power outage. you have during and also before it power outages, and also after. should we start with before, first so we can go chronologically? so before the power goes out, meredith, this calls for planning, right? we know we may lose power, these are the things you suggest we do. walk us through them. guest: so if you have any idea you will be losing power, a storm is coming and there are forecasts that are outages maybe possible, focus on things that could help keep your food safe, like getting a cooler ready with ice if you think a power outage will last longer than four hours, or even longer than a day or two. keep a cooler with ice, get the

foods into the cooler with ice. that will help keep the foods cold and at a safe temperature. if it is possible that the power outage might just last a day or so, you can put food in the freezer. if you have things that you know will freeze ok, like poetry or leftovers, you can pop them in the freezer and that way they will stakeholder longer than if they would if they were -- that where they will stay colder longer than if they would if they were in the fridge. you can grab things in a cooler, put your foot around them and that will keep them at a safe temperature. you can freeze drinks, orange juice, water, juice boxes in your refrigerator. bottom line, keeping your food quote is what is important. kristen: got it. now let's look at the tips during an actual outage. like he said, try not to open the doors, because the fridge can stay four hours without a drop in full quality, in the freezer, 24 hours.

so run us through a few of these other ones. guest: solesky said the biggest thing is to keep -- so, like you said the biggest thing is to keep the door closed. keep in mind every time you let the door open you are letting more cold air out and since the power is out, your refrigerator is no longer actively making more cold air. if you are getting up to the four hour timeframe and you need to start transferring food, transfer your food. but if you're power is out, don't open the freezer door to transfer stuff, try to do that beforehand if you can. kristen: regarding perishable foods, are there some that perish faster than others? guest: not necessarily. things like raw meat and poultry, cooked foods, dairy products those will generally follow the two-hour rule, once thtemperure r you, want to make sure they are getting back to a quote temperature within two hours.

they will be in that same category of being perishable and needing to stay at a safe temperature. of course there are things like fruits and vegetables that should stay refrigerated but they will not go bad as quickly as raw meat or poultry would. kristen: and after you get your power back, there are still things to be concerned with. guest: once you get your power back, it is important to assess how long it was out for. if it was more than the four hour timeframe in your refrigerator or 24 hours or 48 hours depending on how full your freezer is, go back and check the foods and make sure you are going through your refrigerator and removing anything that would be unsafe. bacteria cannot be tasted, smelled or seen, so it is important to follow the timeframe and trust that if it was there unfortunately longer

than that, it will not be safe to eat. so assess how long the power was out for and go through your refrigerator or freezer to figure out what may still be safe or not and discard everything that might not be safe. kristen: can you refreeze food cap in the freezer that has been sought out once already question what is it still safe? guest: yes. the quality may not be the same but as long as your refrigerator was still working in the timeframe that was safe for a power outage and things thawed a little bit, that is ok to refreeze. past the timeframe, i would not recommend it. kristen: can you trust your taste buds to tally if the food is wild or not? guest: we don't recommend to do that because food and illness causing bacteria will not taste. food spoilage signs, where it

smells bad or taste bad or it has a color change or mold, those are technically different than food-borne illness-causing bacteria. we don't recommend tasting food to determine safety especially if you know it has been out way too long or if the power has been out too long. we recommend trusting your kristen: meredith carruthers with the usda, thank you so much. of course, folks can find more information on the usda website. guest: thank you and stay safe. kristen: coming up next, what is it like to sound like a royal? we meet the man with the

kristen: it has been 25 years since the death of princess diana. instead of fading, hermit has only grown with time. she remains one of the most admired women in history. a lot has been written about her boys, her beauty and even her

voice. but she did not always have that voice, she developed it with a celebrity voice, stuart pierce, whoch coa wrote a book d "diana: voice of change." he is in san francisco right now as part of the west coast speaking tour. thank you for joining us. it's a pleasure meeting you. guest: thank you so much. it's great to meet you. i am very excited to be here. kristen: your story is fascinating. however when did this happen, you becoming princess diana's voice coach? guest: when i was requested, which was in 1985. diana had made the famous martin bashir "panorama bbc" interview and although she loved what she said, she was dismayed at her voice. you have this looking down and looking up through the top of her eyes and of course, the heavy makeup around her eyes. so she watched this and thought,

well, i can do better than this. and i was known by people in her retinue and in her circle. so i met her and immediately saw how i could help. we became very close for two years. you helped her with? specifically what did she want to change? because you are right, she had that look that was almost a little bit submissive, not submissive, but confident. later, that changed in her. talk about that. guest: you are absolutely spot on. she was still living in a physical profile of someone that was really diminished, who, as you were saying, was shy or submissive. so i suggested that if she could feel the length of her spine, the position of her head, look straight through easy i contact focus to the people she was speaking to, if she could

breathe and bring her voice to thcente body, it could stop her from having this late, breathy sound where she was not living the fullness of her death, and therefore she was not living in the fullness of percenter. kristen: do you feel like when one transforms their literal voice, as in their vocal cords in quality and diction, does that lead to a change in their figurative voice, their confidence and their passion? guest: we each have a signature note. we find harmony within our bodies and where we find harmony in our bodies, we automatically feel powerful. for those people who feel diminished in their confidence, particularly in the phenomenon of public speaking, because most people are terrified of public speaking, but where we find our note under harmony and refined our power, automatically feel like different people. the difficulty today is we don't live in our note because we are

constantly talking up here and will be really fast in this digital age as people know! [shouting] when we center ourselves, our voices take on a weight, a substance, a magnetism and charisma and this is what they know one technical she had heard about the nature of the work i do. so the book that i you have kindly placed on the screen right now, is really a testament of how she in the last two years of her life became remarkable and kirst charismatic figure she was. it was not that she lacked radiance before it was that she did not quite know how to focus it all. kristen: this book is in part also a love letter to her. i know how you feel about her, but tell us why you had this deep affection for her. guest: diana was one of the beautiful beings i have ever met. it was -- i was so honored to be

in her presence, to be close to her over the last two years of her life. she was just something else. she had a je ne sais love, joy, and immediacy, an ordinariness, an extraordinary nature of being. she was something else and it was wonderful to be in her presence, and this unique energy field she had. it was tuned purely to the fact that she loved to love and also loved to be loved. kristen: you work with many famous people. britain's first female prime minister margaret thatcher as well. she certainly had a unique voice. to help her evolve that? guest: yeah. she was my first client in 1980 when she took over, as we see on the screen, her premiership. she was using this very light,

upper-middle-class sound which was not not really authentic. so the conservative party that she was the leader of estimated coming and to allow her to feel this notion of gravitas, of really feeling embodied gravity and through the ease and relaxation. so i had a great fun in the early hours of the morning having margaret and i in the house of commons, bowli sound across the floor, which she loved. [laughter] kristen: having a hand in shaping "the iron lady," if you will. give me a hand here, how could you make my voice more powerful and centered? maybe there are a couple of exercises we can do now in the few seconds we have left our viewers can also take something from it? [laughter] what do you think? guest: the first thing is the breath is the key to the experience. if we were working together i would encourage you in the

conversation of how do you feel about your breath? where do you feel it working? is it easy? is it tends? do you feel it is taken from you in moments of challenge -- is it tense. you are this beautiful lady who honestly has a remarkable copper professional status, but we are all human and we all experience it. and then allowing you to show the width and the depth of your birth, not just taking the breath deep into your body, but feeling the ribs opening so that you can feel yourself in that structure. kristen: ware. sadly, that is all the time we have today, but i want to let folks know that we have to book a private les but also your book, "diana: the voice of change," is available now. .

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tonight, the major storm across the u.s. more than 1,500 flights canceled already. snow, ice, dangerous winds, and this all moves into the northeast tomorrow. also, the deadly plane crash back home tonight, and they're already pointing to weather. and here in warsaw tonight, the abc news exclusive, my interview with president biden. after his secret trip to kyiv and his speech on the world stage, tonight president biden with us, reacting to vladimir putin's new nuclear threat. putin saying russia will suspend its commitment to the nuclear treaty with the united states. well, tonight the president with his message to putin, telling us, it is a big mistake. in the u.s., that deadly plane crash in little rock, no survives. authorities pointing to storms as a possible cause. this as that major system now