how are you doing between practices? i feel pretty good. surrounding myself with a great team. de'aaron we're going to take a quick look at your knee with ultrasound. everything is looking great. but not just for me. for them. it's great to see you again man. thanks jb. for all that is me, for all that is you, kaiser permanente. join them. it's. signed a deal to provide ai powered software to all its students and faculty. >> we'll show you what this

technology can do and as san francisco tech companies struggle to bring employees back into the office, researchers say they found the incense lives that will bring employees back without sacrificing their happiness. but first, even as california sets ambitious goals for 100% zero emissions vehicle sales by the year 2035, a new survey finds electric car makers may need to fix some reliability problems. you're watching getting answers. i'm kristen sze . thanks for joining us. a new consumer reports survey is concerned. news for the electric car market. it shows on average, evs from the past three model years have 79% more problems than conventional cars. joining us live now to talk about the findings is consumer reports senior director of auto testing, jake fisher. jake, thanks for joining us. sure. tell us about the scope of this reliability survey. i know you do it annually, right? >> that's right. so we have about 330,000 cars in this latest survey. so it is quite extensive. and what we're asking

people about is what the problems are with the fine with these vehicles and we're finding consistently it's the electric vehicles are having more problems than than gasoline powered counterparts. >> well, let's talk about that. okay. in terms of looking at electric hybrids and gas powered cars, do we have any numbers on the reliability? and also, let's talk about what makes for a reliable car. like what are the measures? you know, is it reported problems with this or that? >> yeah, sure. so in terms of the problems we're looking at, it's really things gone wrong. so we're not talking about their satisfaction with the vehicle. we're not talking about, you know, their services. and we're certainly not talking about electric charging stations. so anyone with an ev knows there's reliability issues when it comes to dc fast charging or even home charging. we're not talking about that. we're talking about things broken on the vehicle that need to get repaired. that's really what it is. and it's very interesting when you look at the electrification, when you look at evs, they certainly have quite a bit of

problems compared to normal gasoline vehicles. but hybrids actually are more reliable than their gasoline counterparts for the most part. so it's kind of an interesting piece of that. and the reason for it is probably not what you think. i mean, obviously, people who are familiar with electric vehicles realize how simple they really are. there's a lot less moving components, a lot less things to them. but the issue with the electric vehicles is they tend to be on the high end of the market, but they tend to be from either new automakers that are new at building cars or legacy automakers that are just new to the ev tech nology. and there's growing pains associated with that. now, if we were talking about 20, 35 or even five more years from now, i really expect that the reliability of these evs are going to really improve as there's more exposure and they get more experience building these cars. >> got it. so either they're new in the market or legacy trying to make the transition, but that's not the case for tesla, though. it's been around for a while, right. how do they rank?

>> yeah, well, actually, tesla is doing quite well. >> in fact, for the first time now, we are recommending the tesla model y because they have improved the reliability and if you really think about tesla, they're kind of the goldilocks here. they're kind of the sweet spot. and the reason is, is because when it comes to actually building electric powertrains, really almost nobody has as much experience as tesla. plus they've been building vehicles at volume for over ten years now. and that kind of sets them apart from automakers such as like a rivian or a lucid. so because of that, they're actually making some reliable models, especially the tesla model three and the model y. >> interesting. okay. so i know this scope of this study went way beyond just electric versus hybrid versus conventional. you were looking at reliability overall like different categories of cars, different brands makers. so kind of walk us through that. how about we start with brands like let's say i'm in the market for a new car, which brands prove most reliable? >> well, the most reliable vehicles time and time again are automakers like like toyota

lexus. and they consist and make very reliable vehicles. they are not necessarily the most exciting vehicles around or really utilizing the latest technology, but what they're doing is they're making kind of tried and true kind of slow and steady and that's what wins the race when it comes to reliability. if that's what's really important to you. >> okay. okay. what about this, which are the most reliable vehicle types? you know, i know some people are looking at a sports cars, some suvs and different types. what about this ? >> well, actually, it's kind of the rumor mill like compact cars actually are very reliable. and if you look at the other side of the list, it's the big pickup trucks. it's, you know, a lot of pickup trucks have more things to go wrong and more problems associated with them. so and that's actually really interesting if you think about the rest of the domestic auto industry, the domestic auto industry is kind of moved away from small and mid-sized cars, and that's actually hurting them as a whole. when you look at the average reliability. so if the big three are are not producing those cars and they're replacing the small and mid-sized cars with like basically high tech

electric vehicles, that's hurting their overall reliability compared to other automakers. now when we talk about reliability and talking about having to fix things, we're talking about cost, really, right? >> so if electric cars are already costing more in general and then you add the reliability, having to fix it cost, that puts it out of the range for a lot of people. right. so isn't that a concern? >> well, certainly the cost of the vehicles up front is a concern and certainly some of the subsidies help with that. but actually here, you know, a lot of these problems are covered by warranties. so in the case of a modern vehicle or if you're if you are buying a new vehicle and leasing it, you may actually not have to pay the cost. it's just more of the inconvenience to it. so, i mean, people tell us time and time and again even, you know, with teslas or rivian that they're very satisfied with the purchase . so they may be inconvenienced with some of these repairs. but if you're in it to get, you know, you take rivian, you know, i mean, a pickup truck that goes 0 to 60 in less than four

seconds and has all these features, they are getting what they paid for. even if you're an early adopter and you might expect more of these kind of growing pains. so it's just our point is just you should know what you're getting into before you you purchase a vehicle that could be very expensive. >> all right. and of course, you mentioned hybrids actually did the best comparatively. so can you talk about which particular ones actually are the highest performing cars? >> yeah. well, in terms of reliability, i mean, you look at hybrids like, you know, the cr-v hybrid or the rav4 prime, even though not just the hybrid, but the plug in hybrid, those do very well. and what's interesting about hybrids in particular, there is, you know, if you look at a hybrid on the road, they look very different from electric cars, electric vehicles almost are marketed to that early adopter. they look different. they are filled with high tech equipment, all of that stuff is more likely to break uh, whether the hybrids are kind of for the most part, they're almost indistinguishable from the normal gasoline component vehicles. you know, other than

you look at the little badge on the back, you might even not know it's a hybrid. and because of that, they're using shared platforms, not introducing new platforms, not loading it with, you know, giant display screens that are customizable or other technologies that's helping them become just a very reliable and practice model that gets great fuel efficiency, too, right? >> right. sometimes the more gee whiz, wow you have in there, the more you know there's stuff to break. so i want to ask you, how is the reliability of cars overall right as a whole compared to, let's say, ten years ago? i mean, are they getting better and better? >> it's a great question and it's kind of a surprising answer. it's about the same, but it's very different. and i know that doesn't make any sense. but but but listen, the issue is, is that the types of problems over the last ten years have changed. and so when it comes to kind of like those basic issues, think about transmissions or suspension or engine, those components have gotten so reliable over the years. but in the meantime, time cars have become like computers on wheels.

i mean, every new car now has this huge touchscreen built into it with all of these features. that's the problem is the in-car electronics. those are problematic. and when that happens is sometimes you can't even drive the car if you lose that screen. anyone who drives a tesla model three or tesla model y, you know, if that screen goes out, you don't know how fast you're going. a lot of important information is right there. >> well, see, that's what happens when you're always reaching for that next greatest thing, the next gadget. very few people like me who are good with the old tried and true and boring. but jake fisher, thank you so much with consumer reports. you've got your annual reliability survey out so folks can check that out. if you're in the market. jake, thank you. >> you're very welcome. bye bye. bye. >> all right. coming up just ahead, the abc's of ai in the classroom. a new agreement is bringing the software to u.s. schools. a look at that and how i could change your child's visual learning experience

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the uc system just announced it will start using ai powered visual software canva across all campuses. joining us live now is jason wilmot, the head of education at canva. jason thanks for joining us. >> thank you for having me. yeah, let's start with the basics. >> canva is an australia based company that's been getting a lot of buzz here, and now it's getting of course, a half million new users across the uc system. what does it enable people to do? >> well, that's a great question. so canva is currently empowering over 50 million students and teachers across the globe to communicate in a visual

world, right? it's all about communicating and creating and focusing on design, literacy and making sure that these students know how to communicate in this world of where all your consumption is done in a visual manner. >> interesting, because yeah, that's what a ux official said, that our world today is a visual one. we usually think for students like, oh, they could use chatgpt to write essays or, you know, for a staff member or a faculty to write evaluations. but what are some practical student uses for our ai powered digital canvas that you have? >> well, you talk about chatgpt, so you've got magic, right in canva, where you can actually take what you've written and make it more fun, make it more serious. so we're actually teaching students how to actually write in a different manner when they write what they want to write. we've got magic animates. you can animate things. i've seen geometer teachers all throughout classrooms actually using the animation to teach geometry. we've got translation capabilities for accessibility and design. obviously, we've got

text to image, text to video. so you're seeing these teachers roll out these lesson plans and use our tools within canva to create a more engaging experience for students can actually embrace their creativity. and on the teacher side, we know they're very strapped for time. so if you want a quick lesson plan, teachers can actually create quick lesson plans. saving time and really create that engaging content for students. >> okay. and on the left, of course, we're looking at your product. right? and i tried it today actually for the first time. and i see the prompt is you kind of put in five words, right? and then it kind of comes up with the image from there. but is this kind of like chatgpt where you can keep iterating by giving it more specific prompts to get more and more at what you're looking for? >> absolutely. tsay you can use you can basically once you have it, you can ask it. you can have it iterate, you can make it more formal, you can have it, summarize your text for you. you can continue to iterate on your prompts. and as you probably saw, it's a very simple ui that even my 13 year old son uses on a daily basis. >> okay, but simple enough for

13 year old. maybe it's simple enough for me. i want to know what is it trained on? because there are concerned, as you've heard in these ai stories about artists who are worried that they're not compensated for images that they originally created and how it ended up in big data. >> yeah, so a great question. so we use we use a collection of our own proprietary models. we also connect with, you know, the leading global lms like chatgpt and then we actually have an ecosystem within canva that we're bringing in third party applications to our training data on, on other aspects. and so we use a collect to use to build canva. and once again, that platform form within canva, we have you can actually choose whether you want canva to use your data for our own training or not. we're giving the users the choice within canva shield to make sure that they feel comfortable with us, either training on their models or not. >> got it. okay. so i can see now how it could aid in your

student presentation or things like that. but what about for individuals or businesses? how might they use it? >> yeah. so i was just presenting to a fortune 500 company marketing company a couple of weeks ago in the seattle area and some of the great ideas were very simple text to image right? a lot of businesses are spending tons of money from a marketing perspective on creating new imagery. so just using that text to image and creating those prompts for their social media campaigns. we also have brand kits for these companies where, as you can imagine, a company wants to stay on brand and wants to keep their colors, fonts, imagery together. we have that capable within canva to make sure that everything a company is pushing out stays on brand. they can even create a brand voice within the brand kit. so make sure when they're using magic, right, that it's staying on brand as well. >> wow. okay. i think i have a coworker who told me that she showed me a wedding invitation that she created using canva, and it really was cool. i

wonder, though, within let's go back to the educational setting and i know a lot of school districts are now using you, but are there concerns, let's say, for example, in terms of manipulating images in research for example, i'm just thinking about the educational setting, right? >> no, there's look, i mean, i has been around for a while, but it's actually came to the mainstream over the last 12 months. so i think we're all learning together, but we haven't heard any concerns around education in terms of manipulation of images or things like that. but i do think it's a great opportunity to teach people how to use ai. and i think that's one of the that's one of the key things that we all keep in our mind. this is a new technology that's being revolutionized, you know, month over month, every month it's changing. so from our perspective, it's all about doing it in a safe manner. and on the education side, we have the capability where districts or universities can turn it off for students, right? so we want

to put those administrators controls into the institution and the administrators hands to say, yeah, feel comfortable with this set of students using it potentially. i still need to teach these individuals how to use it safe, right? >> is that what you mean by safety tools? because i know you guys have a suite of safety tools. yes. >> yes. so we have a suite of safety tools. we're consistently making sure that it is fine tuned for k through 12 as well as higher education. an but in the end, we know that some people may say, i want to turn off ai for students and we give them those administration tools as well to make sure that they can roll it out if they want or they can once again shut it down and make sure that they're teaching students in a safe environment. >> right now, as the thinking evolves. right. and that ai is more of a tool as opposed to something we have to keep out of the hands of students. and as school districts try to get it, i wonder if there's an equity concern because obviously there's licensing, right? you had to pay you guys to license it. what about financially

struggling school districts? >> well, the great thing is, though, we have we have a free offering for anybody to use. and it's truly one of the most unbelievable free products that anybody can use. but there are some premium features that are higher education or our workplace customers or somebody creating a premium wedding invitation for their wilmot, thr coming on. this is really interesting. and i got to tell you, one student, i always lamented that in my mind, i'm such a great artist. i think of all these images that i just can't translate it onto like paper. so yeah. all right. well, there's a free, you know, free version, so you can check it out. thank you so much for

coming on. >> thank you

cbre put it at nearly 34% in the third quarter of this year. part of the problem is that companies are giving back space as employees continue to fight return to office mandates and prefer working from home. but is there a way to make both employers and employees happy? joining us live now is marjorie connolly, senior fellow with the public affairs and media research department at newark at the university of chicago. it is an objective, nonpartisan research organization. marjorie, thanks for your time. >> hi. thank you for having me. >> yeah, no, this is such an interesting topic. your group, newark, does independent social research. what did you set out to discover in this study? >> well, we started out with doing an interviews with human resources represented at a

companies where at least 10% of their employees work at least partially remotely or fully remotely, and i think we started off trying to find out what what people thought about working remotely, how other companies might be, what they might be doing to get people interested in coming back to the office. and then we did another survey where we talked to adults nationwide and asked them, you know, what's the how we ask people whether they work from home or they work from the office. and we asked them like, what was the main reason they did one or the other? and we found out why people like going to work or why they don't like going to work. >> okay, so what are the key findings? the main bullet points that you found with regard to what workers like and what they value. >> so a lot of people like working from home because of the

work life balance and second to that is the not having to commute the cost or the time that they spend commuting. so a lot of times that's why people like working remotely at least part of the time. >> right. so i mean, those are well reported facts, right? i mean, but there's kind of a disconnect because employers have started reporting, hey, you know, we like the innovation that happens when everyone is here and all that kind of stuff. so what are the incentives? right. you're trying if you're talking about bridging that gap, what are the incentives that could boost in-person work satisfaction? an where the employees can say, okay, i'll come back and i'm not miserably so i'm happily coming back. >> but one thing we did find when we spoke with the hr reps is very few companies were actually giving any kind of incentives to have people come back. but when we asked people what kind of incentives would make them more satisfied at working in the office, more

money was the number one answer. uh- you know, if you paid me more to come into the office, i would be happier coming into the office or giving giving aid for commuting costs a lot of it is financially related, so some people actually prefer to come to the office. they like the collaboration, but among the people who don't like going to the office, it would be like, give me more money to come in. >> i see. so then if that is the case, right, if only, i think in your study, 13% of employers have actually introduced new incentives in employees are saying the biggest incentive is more money or money for my commute and all that. is that i mean, i don't think you're in the business of giving suggestions or maybe you are, but then is that the solution? >> i mean, it could be, um, you know, and we don't know how much more money would make people

happier going to the office. uh- we did ask about other kinds of incentives, like, you know, giving, you know, having food or having like social events and, you know, that might make you a little bit more happy. but that's not going to make you want to come to the office. i see. you know, pizza parlor part 8-80 that's not going to make you, you know, oh, have to go to work because they might be giving me pizza. >> i see. so then are we at an impasse? because pizza is not going to do it. more money? that's kind of tough for a lot of companies right now. right? a lot of companies are also doing layoffs. so is there no common ground? happy ground. >> and, you know, i think there may not be a lot of the people who we spoke with who work in person. they do so because it's the nature of their job. it's and we ask them also, it's like, you know, if there employer mandates it and of the people who work in person like three

quarters said that their employer mandates it. but when we ask them what's the main reason you work in person, they said it was the nature of their job. very, very few people said, well, it's because my boss makes me. i think it's the it's the type of jobs that require people to go to the office. whereas if it's a kind of job where you can do it just as easily from home using, you know, the phone or computers, i think people are more likely to want to do it from home. they used to doing it during the pandemic and it worked fine for them. >> but that percentage is going down right? the percentage of people who can work from home due to the nature of their jobs but are still working from home. >> yeah. so we found out that that is going down. i mean, there are some companies that prefer people to actually come to the office at least part of the time. i mean, you know, before the pandemic, you either work remotely or you worked in the office. >> fascinating. marjorie connolly that's all the time we

have. but thank you for sharing the results of that research. we'll tak where your happy is everywhere! anywhere! he's “pew-pew! pew-pew!” kinda happy. they're even happy-er. and you?! you're the ha-pee-ist of them all! because this place... has all the happy you never knew could exist. so you're a new kind of happy, every time you visit. welcome to your happiest place on earth! only at the disneyland resort. for a limited time, kids ages 3 through 9 can visit a disneyland resort® theme park for $50 per child with a special 1-day, 1-park ticket. i know the importance of taking care of myself. can visit a disneyland resort® theme how are you doingchild between practices? i feel pretty good. surrounding myself with a great team. de'aaron we're going to take a quick look at your knee with ultrasound. everything is looking great. but not just for me. for them. it's great to see you again man. thanks jb. for all that is me, for all that is you,

kaiser permanente.

around the bay area. i'll see you back tonight, breaking news. the images of the hostages coming in now. an american mother of three with ties to philadelphia and new york among those released tonight. 16 more hostages released. among them, that 49-year-old american mother. where is her husband? and the other americans still being held captive. and hamas tonight on the hostages they now say are dead. matt gutman with late reporting from israel. the images from the west bank gh