let's build a new, smarter bed using the dualair chambers to sense your movement, heartbeat, breathing. introducing the sleep number bed with sleepiq™ technology. it tracks your sleep and tells you how to adjust for a good, better and an awesome night. the difference? try adjusting up or down you'll know cuz sleep iq™ tells you. give the gift of amazing sleep, only at a sleep number store. find our best buy rated c2 queen mattress with sleepiq. know better sleep with sleep number. good saturday morning to you. it's 7:00. you are getting a live look outside in campbell where cloudy, gray skies will give way to a rainy morning. good morning. thank you for joining us. i'm kira klapper here with anthony slaughter with a look at your micro climate forecast. >> good to be with you this

morning. we are looking at rain especially north of jan jose. a lot of that activity will spread to the south bay. santa rosa, napa, even mill valley seeing impressive showers. right now a pretty hefty shower moving in mill valley, richmond area. this activity is going to continue to spread south. as it does, we'll continue to see that rainfall and winds pick up. rain will be with us the first half of the day. we'll see a little bit of sunshine, especially north of the golden gate later this afternoon. everybody else expected to stay gray and crowdy. we will dry out and see plenty of sunshine. if you are doing any traveling the day before thanksgiving or the day after thanksgiving, try to leave the bay area could be tricky because there will be another storm system. after that we'll see clearing. a gray day, lots of rain just when we need it. we are happy about that. >> we are happy about that.

thanks, anthony. this morning a window washer remains in critical condition after he fell 11 stories and landed on the roof of a moving car in san francisco's financial district. two men from century window washers were getting ready to move their scaffolding into position when one fell from the corner of the building. a moving car broke the man's fall. the driver was looking for a parking spot. he says his first thought was a bicyclist hit his toyota camry. when he got out of his car at california and montgomery, he said he couldn't believe it. >> he fell off the roof. it's like an 11-story roof and i see my car. >> we all have our time. i don't think today was my husband's time or the other gentleman's time or this wouldn't have happened. >> cal osha has been investigating. that company century window

washers was fined in 2008 for a lack of safety training. the family owned and operated company had no violations over the past five years, but there is an open investigation from may of this year. >> in south bay last night a freeway chase reaching speeds of 100 miles per hour. the chase stretched from 101 to 880 and ended on 280. at one point 280 was shut down. officers caught the driver near the new apple headquarters in cupertino. it's not clear if drugs or alcohol were a factor. >> in good samaritans stepped in when a hit-and-run driver tried to get away from a crash scene. a toyota highlander hit the nissan. the driver of the versa died at the hospital. his passenger is in serious condition.

police officers found the toy driver pinned down by witnesses. he was trying to get away. police arrested the driver on several charges including vehicular manslaughter and dui. now to a developing story in ferguson, missouri, where there is worry about what could happen next. a grand jury is expected to announce at any time as early as this morning whether it will indict police officer darren wilson in the shooting death of unarmed teen michael brown. fears of the worst were heightened last night when two men claiming to be affiliated with the new black panthers were arrested for trying to get pipe bombs to use for protests. those close to officer wilson say he has no intention of returning to the ferguson police department. now to president barack obama's controversial immigration order. the president was in las vegas signing the order and trying to convince the nation. here at home in the south bay, labor experts debated how the

new immigration law will affect workers here. immigration plan has stirred up a lot of debate about what the immediate impact will be on the labor force. now that many will be able to work legally, it is expected they will leave their jobs that have poor pay or where employers treat them badly. before they had nowhere else to go. this is according to ben field at the south bay labor council who says the president's executive order will help everyone, not just undocumented immigrants. >> it makes it harder for low road employers, employers willing to skirt the law and commit wage theft, makes it harder for them to undercut good employers. there are good employers out there providing good quality jobs to workers in this community. they have a harder time competing because the low load employers will exploit undocumented workers. >> other south bay labor experts say the president missed an opportunity to protect another vitally important immigrant

population, silicon valley tech workers. >> the missed opportunity is here in silicon valley with our innovation economy. really nothing is being done to address the high level, high-skilled, well-educated tech workers we need to keep and retain here. >> he says many are hired on a project by project base sansd these valuable workers are lost to other countries. >> the president signed the executive action when he arrived in nevada. he spoke in las vegas. it's the very same location where he presented immigration reform in 2013. today in the bay is in las vegas for this part of the story. >> his third trip here to the high school. the president told the crowd the country waited too long to fix the broken immigration system. mr. obama signed the presidential memorandum, the new

rules tighten border security. they help skilled workers and it allows undocumented parents with children who are citizens or legal residents to temporarily stay in this country without fear of deportation. the president said republican presidents have done this before including reagan and bush '41. mr. obama said the time to act was now. >> we've known about this for years and we haven't done much about it. today we are doing something about it. >> to qualify, undocumented immigrants must prove they've been in this country at least five years and pass a criminal background check. the president said he would deport all undocumented immigrants who are felons. sunday he will fly back to washington, d.c. as you might imagine, it's a

mixed response. republicans specifically house speaker john boehner believes president obama is damaging the presidency itself and sabotaging any chance of a bipartisan support. >> i warned the president over and over that his actions were making it impossible for me to do what he wanted me to do. >> speaker boehner is promising to work with congress to put a stop to president obama's actions. much more ahead on "today in the bay." the holiday travel season is under way. what you can expect at bay area airports and out there on the road. >> grumpy cat takes over as part of a tradition.

at 7:10 on this saturday morning, taking a rainy look outside at a very wet bay bridge toll plaza. from one bridge to the next, golden gate bridge very slick

and wet conditions out there this morning if you're headed out the door we hope you're safe. >> from oakland to san jose in many ways the holiday travel rush is under way. and some creative ways to help travelers. >> reporter: because travel season can be tough -- >> it's typically stressful for folks. >> reporter: a jazz band came to san jose international airport to give passengers a beat while they wait for their seat. they even brought in a service dog named grace to take passengers' minds off the long lines. >> we are headed to oregon back home. for the thanksgiving week. and to catch some duck games, visit with the family, uncles, aunts, everybody. >> bay area airports expect to see 7% more travelers this holiday season than last year.

thanks to gas prices, there will be more travelers hitting the roads, as well. part of a travel boom, largely fuelled by a strong economy and good job market putting money into people's pockets. >> that all plays into a factor. people have extra money to take those trips that aren't truly necessary. >> whether you are leaving or coming into town -- >> i'm waiting for my daughter coming back from college. she's been gone for three months and coming back for thanksgiving for the week. she's very excited. >> reporter: i imagine you are, too. >> i am very excited. >> i just finished classes at santa clara university and going home for thanksgiving. >> reporter: you'll have plenty of company when you travel. and maybe a tune in your head when you arrive. scott budman, today in the bay. now some help for travelers

out of oakland airport. b.a.r.t. celebrating the grand opening of its oakland airport connector. beginning this morning, passengers can cruise right to oakland international from the coliseum station. it's just a three mile trip. until now riders had to use a shuttle bus. it's $3 each way in addition to the regular b.a.r.t. fare. this is video from the inaugural ride yesterday. service officially begins this morning. still ahead on "today in the bay," she is the most popular, yet most grumpy cat around. the feline star is here to take part in a local holiday tradition. good saturday morning. we are waking up to showers this morning. some winds gusting, as well. we'll break down how strong we see these winds this morning and how much more rain to get through before we see sunshine.

- ( helicopter whirring ) - ( roars ) ( siren wails ) ( pop music playing ) ♪ when you're ready ♪ ready, ready, ready ♪ come and get it ♪ get it, get it ♪ when you're ready, come and get it ♪ ♪ na na na na ♪ na na na na na na na ♪ ♪ when you're ready, come and get it ♪ ♪ na na na na... female announcer: it's a great big world and it can all be yours. here and only here. ♪ come and get it.

at 7:15, this is a live look in san jose where it won't look this good or this dry much longer as rain will come. it will look more like this. downtown san francisco already feeling the rain this morning. as the rain heads south, saturday will progress and we will all be wet. an explosive kick-off to the holiday season in san francisco. hundreds of people gathered in justin herman plaza to see the 20th annual building lighting ceremony. for many this event is the official start to the holidays. >> this is really festive. we love just seeing the fireworks and being with everyone here in the community. just a lot of fun. >> 17,000 lights now illuminate the embarcadero center. >> the much-anticipated macy's holiday window displayed

unveiled in san francisco with the celebrity fanfare. hundreds of people lined up near union square for a chance to see internet sensation grumpy cat. barely raising an eyebrow for delighted fans. the spca puts adoptable puts in the holiday windows every year. for many families, it's a tradition to visit the cats and dogs. last night it was all about grumpy cat. >> he is so cute. he has these little round eyes and this little grumpy face. >> unfortunately, grumpy cat isn't up for adoption. she is on tour promoting her new movie grumpy cats worst christmas ever which premieres on lifetime one week from today. other adoptable animals will be in the windows throughout the season. spca said 343 animals found new homes last year. fantastic. >> when that alarm goes off at

3:00 in the morning, i feel like grumpy cat. >> you don't look grumpy now. >> the rainfall amounts we've seen this morning have been impressive. just from the light to moderate shower activity. o olema valley 0.71 inches. oakland hills starting to get wet. we are seeing that shower activity. you see the shower activity off the coast of san francisco all the way through tahoe. they are seeing some snow this morning. not a whole lot of snow. it's not going to have cold air to produce a whole lot of snow across lower elevations. at home, you can see the shower activity heavy in spots. off the coast of san francisco. that one little cell will make its way towards half moon bay. this cell moving towards richmond, oakland and eventually will move to concord, walnut creek and the tri-valley.

we are still dry in the south bay. still looking at cloudy skies. just to our north you can see moving up through palo alto. we've been tracking some very strong winds this morning. mt. st. helena has seen 45 mile-an-hour wind gusts. golden gate bridge you can see the flag blowing off in the corner, 31 mile-an-hour gusts. winds will be with us till about noon. after that we'll see the winds die down. it will be a great day for most of the bay area we are still waiting on that shower activity. the ground is still dry. the further you head up 101 we are certain to see shower activity. even in palo alto this morning, not wet just yet. hang on. we'll see those showers develop. let's talk about the timeline of this thing as it moves through. 8:30. still dealing with spotty shower activity, especially from the east bay to south bay. as we put this into motion, we are not going to get heavy rain with it, but winds will be the

key feature as it moves through. afternoon it will start to dry out. there will still be cloudy skies and purchasy drizzle towards noon. by 3:00, 4:00, those skies will start to clear out and we'll see sunshine as the day rounds out. the other thing we've been telling you about, the holiday food drive happens today. we partnered up to end hunger now. buy a $10 bag that feeds a family. you'll meet some of the local personality here across the bay area. starting this morning, it will continue till about 2:00 this afternoon. you can donate all the way through the holiday season, all the way through christmas. let's talk about this dry weather we are going to be experiencing. today will be wet. tomorrow the sun comes out in full force. monday, tuesday, wednesday will be dry days. even thanksgiving looks to be dry with temperatures cooling off. there will be another system arriving across the bay area by friday. this looks like it will move through friday night. if you have family coming into

the bay area looking to leave town friday evening, just keep in mind we could be looking at rain delays as another strong system heads toward the coastline friday evening. i want to wrap things up if you're trying to think about holiday travel, this it wednesday. i want to show you the rest of the u.s. look at that system across the east coast, boston, new york, d.c. looking at heavy rain. the possibility of flight delays. the entire country from seattle towards dallas, atlanta, new york city and chicago expecting to see good weather. there will be a little bit of lake-effect snow happening. thanksgiving looks dry for most of the country. as i mentioned, friday that system impacts the west. it looks like wednesday will be the east, friday will be the west. we've got you covered. back to you. >> looks good. thank you, anthony. much more ahead on "today in the bay." >> people told me it was utterly impossible at this school. that that couldn't happen and wouldn't happen. >> but it did happen, thanks in

part to a new twist on an old tradition. now a high school football team once plagued with problems is winning big. over a million californians have a gotten something that's beend. out of reach for far too long. health insurance. how? they enrolled through covered california. it's the health insurance marketplace where you'll find a range of plans from leading health insurance companies that offer you the best combination of quality, rates and benefits. you can compare plans side by side, choose the one that best fits your needs and enroll online.

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welcome back. a coach wants to help his team become good people. >>. >> jake has a knack for building winning football programs. he also, it would seem, is pretty good at building communities, as well. when jake took over the head coaching job at fremont high school two years ago, he was warned that trying to turn around a program that struggled for years on and off the field wasn't going to be just difficult. >> people told me it was utterly impossible at this school.

that couldn't happen, wouldn't happen. people told me a lot of things. >> between the sideline he proved them wrong. as of last friday's game fremont was undefeated 9-0, the best start in the school's history, which is not what coach mussina is most proud of. long-time teachers say he has taken a team often isolated from the rest of the student body and made it more a part of the school than ever. >> if nothing else, we succeeded in getting the football program reconnected to the school. >> for evidence of that, look no further than beth via cheering from behind the end zone. in 13 years at fremont, beth had never been to a football game. >> i feel like it's a once in a lifetime opportunity.

>> then this season, coach mussina suggested to his players that before home games, they give their away jersey, not to a girlfriend or cheerleader, but to a teacher that has made a difference in their lives. senior prescott gave his first jersey to beth. >> i reflected on how much she helped me and what she taught me today in the classroom. >> i thought oh wow, okay. maybe he didn't hate me as much as i thought he did. >> one of my best memories i have at fremont. >> tanya is wearing the jersey this week, the second one she's been given this year. >> as a teacher it's mind-boggling to get that feedback of no, you made a difference in my life is just huge. >> being teachers and athletes say this simple gesture improved their relationships. as well as the grades. proving that even some of life's

biggest wins never show up in the record books. unfortunately for the fremont team, they are no longer undefeated. they lost that game to homestead. they are, however, still headed to the playoffs so their season is not over yet. garvin thomas, nbc bay area news. if you know someone doing something nice for others, garvin would love to hear from you. go to nbcbayarea.com. you can e-mail garvin your idea, follow him on twitter or watch any of the more than 200 bay area proud stories we broadcast. much more ahead on "today in the bay." women in an upscale san francisco neighborhood are on alert. why police are looking for this man. plus -- >> i can imagine him fighting for his life. >> a medical emergency at a bay area post office. we investigate the rule preventing some postal employees from calling 911.

every day is a new opportunity to help make life better right here in san francisco. whether it's helping local businesses like the fruitguys grow and prosper, supporting nonprofits like juma ventures as they fulfill their mission or helping neighborhoods like the tenderloin

become vibrant communities. if there's a way to help the people of san francisco thrive and succeed, we'll find it. that's the power of local connections. that's bank of america.

>>. >> it's just shy of 7:30 on this saturday morning. isn't that pretty? the fall foliage and cloudy skies over campbell where rain will soon make an appearance. good morning and thank you for joining us. i'm kira klapper. anthony slaughter has a wet micro climate forecast. it finally matches the calendar. >> we are not looking at bitterly cold air but we have the rain this morning. it's coming down heavy in some locations.

i want to show you the golden gate bridge. this shot showed eventually we'll see it -- i don't know if we'll see it rye now. you can watch some of the rain blowing sideways. it will continue to be windy and rainy. we'll have a look at that holiday travel. dealing with more rain as we get toward the latter part of the week. >> the sideways rain you have to maneuver your umbrella. >> as it blows out. >> thanks, anthony. this morning a window washer remains in critical condition. he fell 11 stories and landed on the roof of a moving car in san francisco's financial district. it happened yesterday. two men from century window washers were getting ready to put their scaffolding in position when one fell from the corner of the building. the car broke the man's fall.

when he got out of his car at california and montgomery, he said he couldn't believe it. >> somebody said he fell off the roof. then i look up and think oh, my god. 11 story roof. then when i see my car, it's like flat. only my spot was okay. >> we all have our times. i don't think today was my husband's time or the other gentleman's time. >> cal osha is investigating. this company century window washers was fined back in 2008 for a lack of safety training. the family owned and operates and the company had no violations over the past five years, but there is an open investigation from may of this year. no further details on that until it is completed. >> the search is on for a groper in an upscale san francisco neighborhood. sfpd released this sketch of the attacker hoping for tips from

the public. he is wanted in several incidents since august. according to police, it's been happening on knob hill. this man grabs women from behind. he was last seen wearing a plaid button-up shirt, puffy vest and dark blue jeans. to a developing story. this morning there is still no word from the grand jury considering charges against ferguson police officer darren wilson in the august shooting december of unarmed teen michael brown. prosecutors have said the group likely will reach a decision before the end of the month. many believe it could come as soon as this weekend. >> reporter: as the streets grow more crowded in ferguson, there is an uneasy tension that comes with the waiting here. >> let's just face it. the city is really in a panic at this point. >> a decision many believe will come this weekend from the grand jury considering charges against police officer darren wilson in

the august shooting death of unarmed teen michael brown. >> i have confidence we will come through this better and not the worse. >> the images of violence in the days after brown's death serve as a painful reminder and a warning here. >> in a videotaped public service department michael brown sr. called for calm regardless of the grand jury's decision. >> local sports stars and attorney general eric holder don't mention ferguson or the case, but they are also calling for unity and peace. a message plastered on many of the boarded-up windows and doors in this community right now. >> there are different hands, we need all the people, no matter

who they are, no matter what color they are to stand together. >> reporter: so many hope no matter what the grand jury says. jay gray, nbc news, ferguson. >> now to president barack obama's controversial immigration order. the president spoke yesterday outlining his steps to help people living in the country illegally. he says after a year and a half waiting on congress to send him an immigration bill, he had to do something about it. the president announced his executive action thursday during a nationally televised address. his plan will make nearly 5 million qualifying immigrants eligible for protection and work permits. he told the crowd at del sol high school he committed to fixing the immigration system when he took office and he won't give up. >> we are not giving up. we are going to keep on working with members of congress to make permanent reform a reality, but until that day comes, there are actions that i have the legal

authority to take that will help make our immigration system more fair and more just and this morning i began to take some of those actions. >> president obama's action also emphasizes the deportation of newly arriving illegal immigrants and criminals. it's a mixed response from republicans specifically house speaker john boehner. he says president obama is damaging the presidency and sabotaging any chance of bipartisan reform. >> i warned the president over and over that his actions were making it impossible for me to do what he wanted me to do. >> speaker boehner promises to work with congress to put a stop to president obama a action. still ahead on "today in the bay," is the panda headed out of town? the latest reports on giants' free agent.

welcome back. the warriors were hoping a rare four-daybreak didn't make them rusty taking on the utah jazz. they got out of the gate and scored the first 12 points of the gate. golden state built as much as a 30-point lead in this one. six warriors' players scored in double figures. warriors improved to 9-2 on the season. they are off to their best start since 1972. and the boston globe is reporting that the red sox have offered pablo sanibol a five-year $35 million contract, reportedly $5 million more than the offer from the giants. there are reports that the padres made the panda an offer, as well. what am i going to do with my panda hat and t-shirt? much more ahead, a rule that

could make the difference in life or death. we investigate why most postal employees aren't allowed to call 911. >> showers continue to spread through the region. we'll eventually see the showers here in the south bay. ♪ ♪ ♪

♪ [ female announcer ] get your taste of the season, at raley's, bel air, and nob hill.

welcome back now. you can see we are still tallying up the rain in the north bay. close to an inch now. santa rosa just under 0.50 inch. now the south of the golden gate we are starting to see rainfall amounts, oakland hills picked up 0.1 inch of this batch of rain. it's racing out of here. santa rosa done with the heavier batch of rain. this thin sliver of rain moving through will continue to impact the bay area. at least until noon today. san francisco still dealing with showery activity. that heavier pocket now right

over the inner bay. that will make its way to union city, fremont down toward milpeda. eventually as the main band moves through we'll see the showery activity in the south bay, as well. winds have been gusting. focus on that flag over there at the edge of the screen. you can see 31 mile-an-hour wind gusts at the golden gate bridge. mt. st. helena. today's highs are going to be uniform, back to the mid 60s. you can see in the south bay we are still dry. those roads still not wet. as we head to the next hour or so i think we'll see showery activity. palo alto still looking dry. east shore san francisco and north bay dealing with showery activity. the timeline brings it through the south bay about 8:30, 9:00.

after that, you can see a lot of this activity is going to clear out. about noon we'll be done with the shower activity for most of the bay area. this will be the south bay hanging on to shows showers until about 2:00 or 3:00. then we'll start to dry out. not a lot of sunshine south of the golden gate bridge. north you'll see plenty of sun. you'll notice today as we've been telling you, holiday food drive happening today across area safeways. pick up a bag prepackaged for you. $10 donation helps to feed a family. you can see your forecast keeps things dry with afternoon. dry weather expected tomorrow for san jose, san francisco and the bay area. plenty of blue skies for monday, tuesday and wednesday. thursday we get more cloud cover with our next storm system starts to approach. temperatures will start to cool off. will be more cloudy on thursday. thursday that storm system off the coast will move this way. thursday will be a dry day. keep in mind if you have any

travel plans for friday. this could impact your travel. especially friday night into saturday as it makes its way inland. we'll be tracking this this week. you can go to nbcbayarea.com. you can meet your local personalities this morning like laura garcia-cannon. get out, donate. it's all for a good cause. we would love to see you. >> thanks. much more ahead on "today in the bay." we investigate why it took so long to call 911 during a medical emergency at a bay area post office. >> there's lots to do today in the bay. sometimes weekends get hectic. let's just pause for a moment. or paws for tails. you can register your kids to read to a trained therapy dog there.

you are giving as much as you are getting in return. head to san francisco. on the way there, remember to stop off and get some food to donate to the san francisco marin food bank. if you bring canned food you'll get half off your ticket and help north bay citizens services. don't forget, we at nbc bay area are also doing our massive annual safeway food drive today, as well. at safeway stores around the bay area from morgan hill to petaluma. i'll be on mission boulevard this year in fremont. that's where i'll be this morning. tonight i'll be back on stage for two shows at comedy sports san jose. the first is fine for all ages, the second one is not.

- ( helicopter whirring ) - ( roars ) ( siren wails ) ( pop music playing ) ♪ when you're ready ♪ ready, ready, ready ♪ come and get it ♪ get it, get it ♪ when you're ready, come and get it ♪ ♪ na na na na ♪ na na na na na na na ♪ ♪ when you're ready, come and get it ♪ ♪ na na na na... female announcer: it's a great big world and it can all be yours. here and only here. ♪ come and get it.

we teach our kids to call 911 in case of emergency. vicky nguyen explains. >> what happens when a postal worker is injured? who called 911 and what is the poll system we found a postal worker badly hurt at a facility in oakland. time. we seem to pay attention to it only when it matters. like the moment when a father becomes a grandfather or the

passage of a milestone. 25 years of marriage. >> they call us a perfect family. >> time was the only thing that mattered the night her husband sam lay critically injured waiting for help. >> it's so sad because i can imagine him fighting for his life. >> this was sam's second home, the postal processing and distribution center in west oakland. it's where he operated a letter sorting machine on the overnight shift. >> he worked there for 28 years. very dedicated, very honest. everybody loved him. >> no one saw what happened, but on august 8th, co-workers found sam lying on his back with blood coming from his mouth and ears. down from an apparent head injury. as we learned from an internal post office investigation, employees reported finding sam between 3:00 and 3:30 in the morning. but dispatch records show the first 911 call didn't come in

until 3:53. >> according to the report when the first employee found sam he called out to another worker who contacted his supervisor. at the same time, an employee found her supervisor who told her to find a manager. the supervisor assessed sam, waited for other management then called the postal police and asked them to call 911. >> when i asked if they call 911 they said no, they call the supervisor first. what? >> we're not supposed to call 911. >> two current postal workers agreed to talk to us only if we hid their faces. employees are routinely instructed not to call 911, but

to alert a supervisor first. >> if we see an accident we are going to step aside. >> in oakland, the policy for medical emergency is clear. >> they are to expedite matters. >> this is a communications manager for the usps. he says the policy exists so paramedics can respond right away. cell phone service can be spotty inside the building, but postal police call from a land line and can grant access to secured areas. as you'll hear when the postal officer calls 911, she has trouble relaying important information about sam. >> there are also radio delays. because the postal officer is nowhere near sam. she is on the first floor. sam is on the second. >> what part of the body was

injured? do you have any description of what is injured? >> he hit his head. >> some of the employees said this was like a game of telephone with someone's life hanging in the balance. what is your reaction to that? >> what does he want me to say? >> if that had been you or your loved one, is that how you wanted the response handled? >> i would want somebody to take care of me right away. >> talking about a human life here and seconds matters. >> as the chief of neuro surgery, dr. james dodi treated thousands of patients suffering from head trauma. >> the sooner that person can get to medical attention, the better likelihood that they will have the best outcome. >> if we have a situation that is life-threatening and the situation that was, of course we

have to look at our own policies and see if is there a breakdown in the policy. >> was there a breakdown? >> it probably looks like it took longer than necessary. >> what ruiz calls a little bit longer dr. dodi calls more severe. this is a matter of the postal service considered closed. the investigation found that everyone followed the standard operating procedure exactly. the response was excellent, but after we began asking questions about the delays caused by the policy, ruiz said he would recommend changes to district leaders. how long will it take to find out whether this policy will change? >> well, i can tell you i'll be addressing this tomorrow. >> any changes will come too late for sam. paramedics responded just seven minutes after the first call, but more than an hour after he was found, sam would not wake up from his coma. no one can say if his outcome

would have been different had 911 been called sooner, but it's a question that lingers for his wife and children. his family removed sam from life support ten days later. one month shy of his 60th birthday. >> dad worked 28 long years with the post office. just the simple fact how they couldn't call 911 is a slap in the face. >> it cost his life. >> time. we pay attention to it mostly when it's gone. the 911 policy in oakland dates back to the '70s and similar to the national policy instructing employees to ask security to call 911. district leaders at the oakland facility are now revising the procedure as a result of our investigation. we'll certainly follow up. employees say this policy is outdated and dangerous. vicky nguyen, nbc bay area news. >> more news ahead on "today in the bay.

over a million californians have a gotten something that's beend. out of reach for far too long. health insurance. how? they enrolled through covered california. it's the health insurance marketplace where you'll find a range of plans from leading health insurance companies that offer you the best combination of quality, rates and benefits. you can compare plans side by side, choose the one that best fits your needs and enroll online. coveredca.com is also the place to find certified experts in

your area who can answer your questions for free, and help you enroll. and, through covered california, you may get financial help to pay for coverage. it's based on income, and 4 out of 5 people who have enrolled qualified. if you don't have a health plan, or you do, but you want to make sure it's the best plan for you, now's the time to visit coveredca.com. but to get covered, you gotta get going. to have health insurance starting january 1st, you need to enroll by december 15th. visit coveredca.com today.

it's a tough time of year for thousands of bay area families who just can't make a dollar stretch far enough. we have a way for you to help out. it's our annual nbc safeway food drive. you can buy a bag of food for just $10 at any bay area safeway from now until christmas. it will go to a local family in need. if you want to meet some of your favorite personalities of nbc bay area, they'll be out this morning at safeways across the bay area from 9:00 until about noon. 1:00 p.m. rather, pardon me. find out more on nbcbayarea.com. click on the top left corner of our website. we have a list of all the food banks that will benefit from the drive. nbcbayarea.com. thank you so much for making us a part of your morning.

we'll have more local news for you tonight at 5:00, 6:00 and 11:00 and all day on nbcbayarea.com.

♪ when you're up in outer space ♪ ♪ and searching for the greatest place ♪ ♪ where everyone's a friendly face ♪ ♪ astroblast ladies and gentlemen, boys and girls, here is your crew-- sputnik, halley, radar, jet, sal, and comet. ♪ astroblast ah. oh, no! i can't believe it. hey, sputnik, time for breakfast. i made us cosmic kiwi smoothies. thanks. [slurp] [thud] wow. that must be a pretty good book. it's amazing, and i'm almost finished. in fact, i only have one page to-- ah! look out, stacey! no! behind you! i can't look!