hi, everyone. welcome to "on the money." i'm becky quick. happy labor day weekend. he won at super bowls and started an incredibly successful business. wait until you find out how this former nfl player learned his new trade. what's your number? everybody has one. we're talking about credit scores. how to find it, why it matters and how to make it better. the cold truth. the hot business of subzero healing. what exactly is cryo therapy? and puppy love. you can rent a car, rent an apartment, and now you can even rent a dog. puppies by the hour for fun and profit. "on the money" starts right now. >> this is "on the money." your money, your life, your future. now, becky quick. >> this labor day weekend, we begin with the story of an nfl player who knew that his dream job wouldn't last forever so he made a plan for his next career. the surprising way he found it,

though, his second act, was through a google search. his story is our cover story today. google your next career. >> this looks fantastic. >> dramatic, unexpected turn arounds are casey crawford's thing. he wasn't drafted out of college, but managed to spend two years as a tight end with the carolina panthers. then he got cut. but he wound up signing with the tampa bay buccaneers in 2002, a season that ended with a super bowl victory. >> i need to set up a call with the head of sales. >> crawford began to flip homes. it was the early 2000s and real estate was blowing up. >> donald trump said the only way to be wrong in real estate at that time was to not buy something. >> crawford was doing so well, he quit football after the super bowl. it worked out fine until 2007 and 2008 when bad loans began to kill off giant lenders like countrywide, american home and wachovia. >> evil. they have been defined by greed,

lack of integrity. >> crawford sensed an opening. he wanted to build a mortgage business that would help keep people within their means. >> think about it like warren buffett. the time to get in the market is always in the midst of chaos. when blood is running in the street. >> he didn't know how to start a mortgage bank. so he did what anyone would do. he googled it. >> jumped right on google, how to start a mortgage bank. >> crawford's mortgage company, about 20 people, opened for business. >> we had a full 30 days before october of 2008 and the whole financial world totally collapses down. i spent 60 days sucking my thumb in a closet, trying to explain to my wife why this was such a good idea. >> in 2009, they did $180 million worth of loans. now the company has 2,200 employees and is expected to do more than $7.5 billion worth of business this year. it was a big game change from scoring touchdowns to getting

people into houses. casey crawford is the ceo and co founder of movement mortgage. thanks for being here. >> glad to be here. >> is that really what you did, googled how do i start a mortgage company? >> that is really what i did. you saw a picture of my partner in there. i did have some adult supervision. a lot of people worried you're too young to lend money. i had some experience. always like to have the coaches in life. but yeah, none of us had started a mortgage bank from scratch. i googled how to start a mortgage bank. what. >> did you learn? what did they tell you to do? >> a little guy named dave lie hee came walking on the screen and said give me a call. and 50 pounds of paper later and a year, we had our federal approval to issue mortgages across the country. >> what's amazing to me is that you could make it all the way to the nfl. be at the top of your game. and then turn around and build something, be an entrepreneur and have a whole second career you were thinking of for that time. how did you get to the point where you thought i really want to be doing this? >> yeah. >> i want to be an entrepreneur.

>> i think the entrepreneurial bug bit me real early in life. i was selling fans to my next door neighbors, 25-cent fans. i've been in sales for a long time. i think really the nfl and football in general really prepares you for the marketplace and for business. and all the way through the nfl, i really took those off seasons and that experience of being on an nfl team to build lots of relationships around the cities i was a part of, charlotte and tampa bay. and really picked business guys' brains. jerry richardson was the own of the panthers. fabulous entrepreneur. i said please, give me advice. you're a tight end, i'm a tight end. tell me a good piece of advice. he said always take care of your bankers and told me a great story about how he and mccaul, their careers paralleled one another, and he bought his lifetime relationship banker with him to that meeting and that's what helped him get the carolina panthers. >> those are the doors you could open and the relationships you could build and the lessons you

could learn. you must have had a few stumbles along the way. >> for sure. my second season in the nfl, we set the nfl record for most consecutive losses. so i got to experience that. and then they mention getting cut, which is nfl for fired. so my mom got to see me get fired across the screen, espn, have to go home and tell your wife that. and then i was fortunate enough to get signed by the tampa bay buccaneers the next day and experience a super bowl with them. so kind of got to see the lows d the highs. and i think that sense of resiliency and that commient to pressing forward, man, you need that in business. and we certainly experienced that and kind of benefited from some of those lessons with movement mortgages. >> let's talk about movement mortgage. you had tough talk for people you thought were doing irresponsible lending. what do you do differently? >> clearly the time in 2007-2008, the mortgage industry was broken. the whole financial services industry was broken. and we looked at that as a real opportunity to bring a solution to the marketplace. fundamentally, the united states is going to continue to support

the value of homeownership. people are going to continue to want to buy homes, but it doesn't seem like anyone in the marketplace, any of the big banks are thinking about those consumers. and when you think about how to make it an enjoyable experience and get into loans that help them stay in homes and have the home be an social security asset to the family, not a burden. >> i've picked up some mortgages myself. >> we had this crazy idea you should get qualified for your mortgage before you start shopping for a house. the last thing we want to see is a mortgage become a debt burden. we actually qualify you up, get your paperwork, get that done before you ever start shopping. >> know what your limits are. >> yeah, you know what to shop for. everyone else was underwriting at the very end. that's why we heard about the last-minute conditions and problems before closing. we pushed that underwriting up to the front of the process and our goal was to have your loan ready to close on the eighth business day. >> you came in at an incredible time in terms of what was happening to the housing market, things collapsing.

where would you say we stand right now? obviously, all of this is local, but if you had to look at the broad view, where do we stand? >> yeah. it's been kind of nice gold locks market, not too hot, not too cold. we see probably the most underserved segment in the marketplace now being the millennial first time home buyer. the average price is $288,000. historically, we're looking at an average price about $150,000, kind of adjusted for dollars. >> that's big if you're trying to put down 20%. >> it really is. most millennials don't know they don't need to put down 20%. that's one of the biggest misconceptions. fannie, freddie -- >> less than 4% down you're more of a renter than an owner. how do you make sure people have skin in the game. >> where we got in trouble last time we didn't document income and qualified people for too much house. it wasn't necessarily how much down payment they had. it was their ability to pay to make those mortgage payments. and we did those flier loans, stated income loans. those aren't in the market

police today. you have to document all of your income and assets. today if we get qualified up front, you know before you owe, you know how much home you can afford before you get shopping. >> casey, thank you so much. it's a pleasure having you in here and i love seeing what you've built. >> thank you. we're thrilled to serve the american public in this way. >> casey crawford. up next, it's the one number you need to know and we're not talking about phones. how to find it, improve it, and what it can do for you. and later, cool ideas. the new health trend that's a hot business. and as we head to a break, take a look at how the stock market ended the week.

my name is phil zietlow, and i've been an engineer on the cheerios team for 51 years. about five years ago, i found out that if my daughter-in-law, joyce, eats anything with gluten in it she feels pretty darn terrible. so my team and i came up with a way to remove the grains that contain gluten, from the naturally gluten free oats that cheerios are made of. so now joyce and i can have cheerios together anytime we want. and if you love someone with celiac, or gluten sensitivity, you can too. here's a look at what's making news as we head into a new week on the money. the last big number the federal reserve will see before they make the decision about whether or not to raise interest rates later this month. and the unemployment rate

actually fell to 5.1% for august. that is the lowest level in seven years. now the economy added 173,000 jobs, and that was a little below expectations but the numbers for the previous months were revised higher. all of that in combination sent stocks down early friday as expectations started to ratchet up that a rate hike is on its way. of course, this comes after a tumultuous week with more concerns about china's economy. and stocks closed lower. auto sales are picking up steam. the annual rate for august sales came in at $17.8 million, the best level in a decade. gm fell 0.7%. ford was up by 5.4%. chrysler was up nearly 2% and toyota down almost 9%. but all those numbers came in better than expected. and if you have a hankering for an egg mcmuffin at 3:00 in the afternoon, guess what? pretty soon you'll be in luck. mcdonald's says it will start serving breakfast all day starting october 6th, a new effort to boost sagging sales

and changing american food tastes. credit card debt is at the highest level in five years. the average balance nearly $16,000, according to nerd wallet. if you're one of the millions of americans with the monthly card payment, you have come to the right place. senior personal finance correspondent sharon epperson joins us on how to boost your credit score, because it's your money, your future. sharon, we all know we have these credit scores. but if you're not really familiar with it, what's actually a good number and what's a bad number? >> just taking a snapshot of your credit history, and we're looking at a range between 300 and 850 for the fico score, the most popular type of credit score. >> 350 just for showing up. >> yeah. just for showing up. if you have anything below 550, that's a really pretty bad score and you're probably not going to get a good rate on any type of loan product. if you have 695, that's the average, according to fico right now. and higher score is the highest you want to get above 740, 760. >> if you are less than perfect, and i'm sure that's very few

people. but if you are, what should you do to try and improve your credit score rating if you think you could get it higher? >> the first thing you need to do is get a copy of your credit report and see what's in there, see what you owe. and see what errors might be there. and go to annual credit report.com and get a copy from each of the credit bureaus. >> and that's for free. >> they have to give it to you for free. experi experian, equifax, transunion, they all have credit scores, and you can get a credit score for free from credit karma.com, and even some credit companies now are allowing you to get a free credit score. so discover, american express, barclay. >> is there a limit to how many times you can ask, or do you ding your credit score by asking too frequently? >> when others ask for your credit history and do a run on your credit history and get the score, if you get a lot at one period of time, that can be something that can be slightly negative to your report. but that's really not what goes

into what makes up your credit score. what makes up your credit score is really your payment history. and what hurts you the most is not paying your bills on time. >> or not even having credit. if you don't have credit credit cards. >> exactly. >> if you get your score, your report, and find an error, how do you fix it? i'm heard nightmare stories. >> first thing, go online and see what's there. and you can actually online there tell them you want to dispute something you see on the report. you also want to put something in writing and make sure you have the proper documentation, send it certified mail, make sure you get a response in writing back. it can be a long process but definitely worth correcting anything that may be a mistake. >> sharon, thank you so much. >> sure. up next, we're on the money. summer heat got you down? guess what, there is a new health treatment that will cool you off to the tune of minus 200 degrees. we're talking the big business of cryotherapy. and later, how much is it to rent that doggy in the window. when you want to own a

there's a hot new health trend that seems to be gaining traction among athletes and celebrities. you pay good money, you get freezing cold for a few minutes. but what is it, and does it work? kate rogers joins us with more. hi, kate. >> hi, becky. it's called cryotherapy and i put it to the test myself. take a look. >> we're going to have you fill out the form and then i'll have you change in the changing room. >> why are people spending up to $100 to freeze in this chamber

for up to three minutes? we're here at ckryolife to find out what the hype is about. from? >> lebron james to lindsay lohan to even professional sports teams, cryo therapy is a hot new treatment, blasting freezing nitro engi nitrogen from head to toe. you have to withstand temperatures of minus 200 degrees. cryotherapy is said to provide everything from muscle relief to skin tightening, even weight loss. the chambers cost upwards of $50,000 each. >> how are you feeling now? >> i'm really, really cold. >> is it as cold as you thought it was? >> my hands and legs and feet are freezing. >> reporter: it's not just celebrities and athletes embracing cryotherapy. ceo peter marginn has suffered from back pain for over a decade. >> i've done five treatments, i would say. i've been very happy with the results. i'm playing golf again and sailing and do the things i was told a year ago i couldn't do

anymore. >> reporter: cryotherapy treatments have emerged as big business. new york city sees 90 clients per day and has to turn away customers because they can't keep up withdemand. since opening in 2013, their business has quadrupled. >> the public starts getting more aware of what is going on. it has increased so much nationwide, we get calls internationally from mongolia, from brazil, from portugal. the cry owe life center here. >> reporter: the treatment has its skeptics. >> clearly at this point in time it's a fad. and that's okay. i mean, there's a lot of people doing this, a lot of people that feel it works well. there's a lot of folks making a lot of money off of it, they charge, you know, quite a bit. 50 to $100 a treatment for a three-minute session of getting deep frozen. it may work for certain people. we don't have the science to prove it yet. >> reporter: whether it's a fad or here to stay, kryolife has plans to open up four new locations in the next six months.

>> so cold! >> so like we said, becky, whether it's here to stay or not is not quite clear but this small business is definitely committed to the process and they think this is here to stay. >> the guy you interviewed said he had five treatments and is back to playing golf again. >> i mentioned to you earlier, it's a lot of businessmen trying this out, aside from the pro athletes and lindsay lohans. he was supposed to have a spinal fusion and one friend said try this out. he said it works for him. so there might be a placebo effect. it might have -- >> but that's not bad. 100 bucks a shot, that's 500 bucks. you avoid surgery and try that -- i noticed you had gloves on, and socks on your feet. >> the outfit is not quite so fashionable. it's tube socks, clogs and gloves. definitely a look. you have to leave these on in there and they give these big wool gloves. your body has this fight or flight reaction. you can't see, it's freezing cold and you have to stay. you can stay for as little as a minute and a half or up to three minutes. >> if you really want out,

they're not going to let you out, you're locked in? >> they'll let you out they say to get the properties of the treatment, stay for at least two-and-a-half minutes. >> you're a brave woman. thank you. >> thank you. up next "on the money," a look at the news for the week ahead. and what if you could have a dog without really having a dog? we're going to find out how to hire a puppy. now that there's foster farms simply raised,

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otm.com. here's the stories that may impact your money this week. happy labor day. the markets closed monday. on tuesday, the consumer credit report for july comes out. on wednesday, apple is expected to make an announcement to unveil its new products, likely a new version of the iphone. get ready for some football. thursday marks the return of nfl football, and the 50th super bowl will be played. on friday, the producer price index for august comes out. also on friday, we'll be getting the first read for consumer sentiment for september. the pet industry is a $58 billion business with more than 56% of american households owning a dog. but for dog lovers who may be afraid of commitment or anyone looking to find out if they have what it takes to take care of one of these beautiful companions there is a way to get your canine fix. david is founder of puppy parties and joins us with some of thinks furry friends this morning. welcome, david. thank you for being here. >> thank you for having us.

>> that's good. aww. so you have a very unique idea, which is to come up with the idea of renting a dog for an hour, for a day, just to see how you get along with the puppy and if you're really up to snuff. >> absolutely. so this is a trend that's been going on for over 12 years. i started it in the brooklyn area for the simple love that somebody had wanted a pet in their house for their child who was sick. >> and it's taken off for not just kids who are sick to hold on to. people have puppy parties now. and they really check these dogs out. anchts. >> a lot of kids in the city can't have dogs in their house. the landlords don't allow them to have pets. sometimes even the mother or father is allergic to animals. but the kids are dying to have a pet. they just are crazy about having somewhere to have socialization with the animals. so we provide that niche between them having opportunity for an hour and their parents allowing them to have a pet for a short time. >> where do these dogs come from? >> private breeders are sent in

from connecticut, long island, new jersey. they come from different locations. and they're all certified breeders. sometimes we take in adoption dogs. people who can no longer have a pet. we home pets. and this is what works out great. and that's why even the new facility that's being started called the pet adoption cafe, where you can sit down, pick your coffee from the menu and pick your pet from the menu and bond with your pet on a sofa. >> what happens to the dogs when they grow up, when they're not pickup ease anymore? >> of well, we're lucky. none of the dogs grow up that don't have homes. we get a home for every single pet that comes in. as a matter of fact, we have more homes waiting than we actually have pets. >> you're kidding. of. >> so it's just a matter of being able to qualify the parents and the people to make sure they can provide loving, lifetime homes for these animals. >> what do you charge for let's say an hour with a puppy? >> so the standard rate is about $175 in our local area. and it goes up a little bit, depending if you're outside. and we only travel a short

distance, because we do have to care about the animals. their feeding time, their sleeping time, their health. and this is the primary part of taking care of these dogs and providing parties for kids. >> how many people who are kind of testing it out, seeing if they have what it takes to be a pet owner actually turn around and say okay, i want to keep this dog? >> well, everybody always asks, i would love to have this pet, they're adorable. but the pets are only provided when they qualify to be certified f a lifetime home. so no puppies are actually sold at parties. parties are just for the kids. and, you know what, it's not just for kids anymore. we have adult parties. we have bachelor parties. we have hospital parties. >> and it's been around 12 years so i take it's a good business. >> the business has grown exponentially. as a matter of fact, i'm a little afraid. most of the time, we don't have enough puppies to help take care and provide parties for people. >> david, thank you so much for bringing in these adorable puppies today.

we love seeing them and love hearing the story. >> well -- >> come here, baby. >> this is a great opportunity for them and they're happy to be here. and they love socialization. so thank you for having them on. >> thank you. we appreciate it, david. >> you're welcome. that is the show for today. i'm becky quick. thank you so much for joining me. next week, if you want that hot ticket or the latest gadget, meet a man who will wait online for you, for a price. of course, time is money. each week, keep it right here. we're "on the money." have a great one, and we will see you next weekend. ♪

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know better sleep with sleep number. >> we are falling into fall. hi everyone. and welcome to a special edition of "access hollywood". i'm liz. today is all about new fall season. which shows you should watch. movies you should see and of course the fall trend every celebrity sporting. let's get started with the return of fall biggest show scandal. last season the show ended with kerry in the arms of president grant. our producers had a ton of questions for kerry washington and she directly answered them all. >> well sharon, when we come back we are a day or 2 later. we pretty much come in right on time to figure out what the heck happened after that balance copy and how are people