a commute nightmare this morning. two big rig crashes on both sides of the bay. we have team coverage. commute nightmare this morning. two big rig crashes on both sides of the bay. we've got team coverage for you. good morning, thanks for joining us, i'm laura garcia. >> and i'm marcus washington. first we want to get to that deadly big rig accident involving a fedex truck on 880. screen nay, a really tough scene this morning. >> a deadly crash involving -- you can see this right here, this is the scene moments ago, we got this video in of that deadly crash involving a fedex big rig and what appears to be another vehicle. right now all lanes of the southbound 880 area are completely blocked off right at the coliseum. so at this point we've seen that traffic backed up all the way to

fruitva fruitvale. if you have plans to hop on to southbound go around. they don't have an estimated time of when these lanes are expected to open and unfortunately when they are dealing with a deadly crash that's possibly going to take quite a while. you definitely want to try to avoid the area. we're already seeing heavy delays all the way back through fruitvale, so make sure to get off before you hit fruitvale avenue, take the surface streets and hop back on after coliseum. we can expect to see a couple delays not just on southbound 880 but also along the surface streets as well. we have another deadly crash and this one is in palo alto involving another big rig. this one has three -- actually, rather, one lane open of four. so three lanes of four are closed right now and a sig alert has been issued. our traffic maps are showing delays out of that area as well.

that 880 crash, the heavy delays, northbound and southbound side already showing major delays, northbound 101 this is for palo alto at the embarcadero, you can see that only one lane is open so as always you know when there is a big crash you've got people looking over from the opposite side. don't be that person. we know how quickly that can cause major delays. i want to get back over to the deadly crash along southbound 880 at 66th avenue. that sig alert, all lanes are blocked. avoid the area, jump off before fruitvale avenue. this is a live look, you can see how heavy that backup s we're seeing some of that police activity just up ahead. we have our reporters on the way to the scene. for now i will send things back to you. >> very busy morning already. >> as people get out the door another cold start to the morning. an official first day of winter starts today. >> we have about four hours until winter officially begins. enjoy these last couple of hours of fall as we take a live look outside right now, san

francisco, crisp and clear, temperatures there in the upper 40s, but only upper 30s in santa rosa and 38 degrees in san jose as you head out the door with our high temperatures today in the upper 50s. very much like yesterday, but not as windy. we will talk about the rest of the forecast coming up in just a few minutes. thank you very much. it is 4:33. we have breaking news out of australia overnight. nearly 20 people are hurt after a car crashed into a crowd on melbourne street. police say there is no evidence to subject this is a terrorist act. the driver has been arrested. he was alone in the vehicle. police say he is a 32-year-old australian citizen with a history of drug use and mental health issues. a holiday heist caught on camera. a man breaks into a south day archery shop and takes off with some potentially dangerous weapons. this happened early tuesday morning in downtown gilroy inside of predator's archery. the shop's co-owner says that the suspect made off with more

than $10,000 in gear and that's not all, one of the stolen bows was specialized for a student named eddie who has cerebral palsy. he takes the bus down to gilroy every week to practice. >> everything else can be replaced, but that one is personal. so that was tough on eddie. >> well, the owner says that they are going to make a new bow for eddie. gilroy police are investigating this. a woman says a man sexual assaulted her in berkeley. happened earlier this month. police just announced it. the victim says it happened about 9:00 in the morning when she was jogging near ninth avenue and high street. police say the woman did not need hob hospitalized but they say the suspect is still at large and police have not released a suspect description so far. the search is on for this man, however, antioch police just putting out this sketch we are showing to you now. detectives say the suspect shot and killed another man back in april. the shooting happened april 2nd on k street just a few blocks

from the cop tntra cost at that fairgrounds. officers placed a decoy package with a tracker on the front porch, then when that thief strikes police track the package and swoop in. officers found several items in the suspect's car including this teddy bear, they say it will return to its rightful place underneath a tree. thousands of south bay parents will get a boost to making their christmas a special one. >> more toys are still needed to ensure a happy holiday for all the families in need. the apartments of more than 6,000 children will receive toys and books at the annual give away for san jose sacred heart community service but the charity is still some 4,000 toys short of its goal. you can still donate online or at sacred heart's donation station on first street.

>> balls, stuffed animals, bikes, the works. it's 4:35. coming up next on "today in the bay," christmas bonuses are back for some companies. the reason many are giving back to their employees. plus, walmart wants to help you avoid as much human interaction as possible. the new personal shopping service coming up. >> don't even look at me. really? really?

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most online deadlin already passed .. to guarantee attention holiday shoppers, the

clock is quickly ticking down. most online deadlines have already passed to guarantee home deliveries before christmas. the ripple effect in full course across bay area malls. it was packed with those last minute shoppers. >> just a last minute, last couple people that we kind of were like, oh, man, we forgot about this person. >> i just came back from school so we're kind of getting everything done for the parents right now. >> good kids. good kids. if you did most of your christmas shopping online you are not alone. a cnbc survey finds this is the second straight year that a majority of shoppers have bought most of their online instead of retail outlets. coming up on "today in the bay," it is the first day of winter. meteorologist kari hall has been tracking it all. good morning, kari. >> good morning. it is definitely going to feel like winter out there as we get a live look outside, we have chilly temperatures as we go to santa theresa, check this out,

mid 30s this morning and it gradually gets a little bit milder but it's still going to be a chilly day. we will talk about what's ahead with freezing temperatures in the forecast coming up next. and we continue to follow breaking news, a deadly crash along southbound 880 at 66th avenue has all lanes completely blocked for a hard closure, a sig alert is in place. right now we are seeing backups all the way back near high street. i will have an update on that deadly crash and another sig alert in palo alto coming up in just a bit. plus websites down across california, the problem that led to many people not being able to get information they need. ♪

the reuben is back for a limited time at subway. so much reuben. good morning, i'm landon dowdy live at cnbc world headquarters. here are today's top business headlines. investors digest the tax bill. stocks ending slightly lower yesterday and the markets had been on a record breaking run leading up to the bill passing. the dow is up 5% just in the past month. look for data today on unemployment and gdp. the dow slipping 28 points yesterday to 24,726, the nasdaq losing 2 to 6,960. several companies have announced they will pay holiday bonuses

and increase pay for workers in the wake of the passing of the republican tax bill. that's giving some support to claims by president trump and gop lawmakers that the bill would lead to more investment by companies with the money that they save. at&t and comcast the parent of nbc universal will give $1,000 bonuses to thousands of employees once the bill is signed into law. wells fargo and fifth third bank will hike minimum wage for hourly workers to $15 an hour. walmart is reportedly testing a personal shopper service for what it calls high net worth urban consumers or busy new york city moms. it uses text messages to get recommendations and make purchases. you can even send a photo to show what you want. household items will typically get delivered within 24 hours. >> thanks, landon. >> personal service. busy roads out in the roadways. busy in the weather department, too. >> we are tracking very cold temperatures for this first day

of winter, even freezing conditions expected today. as we take a live look outside from emeryville the bay bridge is already slowing with a lot of traffic. as we get a look at these numbers now what you're feeling as you step out the door. it is only 38 degrees in santa rosa and 36 degrees in livermore, 38 in san jose. it's going to get colder over these next few mornings. as you check out that seven-day forecast at the bottom of the screen more changes in the forecast farther down the line, but as we look at our high temperatures it's going to be in the upper 50s in san jose, 59 degrees, 59 also in danville, oakland 58 degrees and 58 also in san mateo. in san francisco marina district 54 degrees and novato today 59, mill valley 57 degrees. so getting started this morning, standing in front of the closet, a good way to start out with something nice and warm. also the layers needed today. gloves, do you have an ice scraper?

you may need it. also a good day to wear your cute boots. it is the first day of winter so you might as well get them out if you haven't already. as we go into tonight into tomorrow morning we will have a freeze warning. so our temperatures dipping into the upper 20s and low 30s. there may be some patchy road ice, especially in the north bay and in some of those higher elevations. you want to make sure you dress in layers, once again, wear a hat. bring those pets inside, make sure they're ready and prepared for this cold weather. and cover your sensitive plants. the coldest time will be right around sunrise which is at about 7:20. as we go deeper into the forecast we will have another chance of rain moving in on christmas. really good news here because we may see more snow in the sierra as well. looking at our seven-day forecast for san francisco, reaching into the mid 50s over the next several days, cold mornings, patchy frost and then going to see that rain moving in on christmas with some slightly milder temperatures and that

will be here by the middle of next week. as we head back over to vianey, an update on the sig alerts. >> unfortunately we're starting off our thursday morning with a deadly crash so i'm going to get just right to it. we're still seeing that sig alert very much in place, it is still a hard closure which means all lanes are completely blocked off, they are not letting anybody on or off starting at southbound 880 at 66th avenue all lanes are completely blocked off. you can see the delay is already here. if you are headed in this direction, if you are planning to drive down from the east bay hop off on southbound 880 before fruitvale area. so definitely make sure to hop off before fruitvale avenue so you don't get caught up in this mess. they haven't given us an estimated time of when that is expected to open, but it is a deadly crash so you can imagine we're expecting this to be a pretty hard closure for quite some time. we're also following another sig alert. we've actually got two reporters both on the way to each scene to give us updates from the ground.

we have a crash northbound 101 at embarcadero, right now only one lane is open. so of the four lanes, one lane is open, but you can see it's definitely starting to cause some heavy delays as well out of that area, carl pavano did give us an update on this estimated time of when they are expecting to sacancel out the sig alert i at 5:00 a.m. it looks like this is another semi-involved accident and that's why we have seen so many hard clo esh urs. you can see the police activity. like i said, get off before fruitvale avenue or else you will get caught up in all of this backup. i do want to show you a couple ì% you haven't downloaded waze, this is a perfect opportunity to do so. you can see it here, this is the area where that crash is. the slowest one is 880 southbound oakland, 24 minutes, this is where the crash is. your best route right now is san

leandro street, surface streets and hop back on in oakland, you are looking at ten minutes, via san leandro street 11 minutes. waze is going to get you around all of that traffic, this is a perfect opportunity to do so. make sure to join the nbc bay area traffic team and let us know what you're seeing. again, we do have reporters headed to the scene to give us live updates of the crash of that deadly 880 accident and the sig alert in palo alto. >> they're getting caught in some of that traffic out there it's so bad. 4:49. why you this morning the family of a woman shot and killed by a minneapolis police officer is demanding a closer look at the investigation. in july a police officer shot and killed justine damon after she called to report a woman screaming outside her home. damon's family lives in australia. the father made his first public comments about that case yesterday. he now believes the investigation is not being

handled properly. >> we are deeply concerned about the possibility that the initial investigation was not done properly and with the greatest integrity or sense of completeness. >> recent comments from prosecutors suggest there may not be tough evidence to charge the police officer. they say that's in part because state investigators had not significantly done their jobs. 4:50 right now. fallout this morning from a stunning accusation by an american olympic star, mcculloch -- mcculloch maroney says u.s.a. gymnastics wanted her to sign a nondisclosure agreement. that would have been part of a financial settlement she says she needed to pay for psychological treatment. her attorney is appearing on the "today" show in an interview this morning. >> i think the facts of this case eventually will show that u.s.a. gymnastics had a lot of

knowledge about his conduct and decided that their best course of action was to cover it up. >> u.s.a. gymnastics says the concept of confidentiality was initiated by maroney's legal team. the doctor in this case has been sentenced to decades behind bars but for a separate case. he will be sentenced in skrn for criminal sexual misconduct charges. new outrage this morning after white house decision on debt forgiveness for students. the education department yesterday announced it will counsel debts for close to 13,000 students who attended schools including heals and wyotech. the debt forgiveness for other students remains in limbo. betsy devos says some loans will be wiped out only partially depending on the current income for former students. that decision will affect 20,000 students whose claims were not decided by the time president trump took office. new this morning the california state computer network appears to be back up

and running this after a melt down caused by a construction glitch in sacramento. yesterday morning crews cut a fiber-optic fiber line. it knocked out networking systems for nearly 30 state agencies. that includes cal fire's website which only came back on line about two hours ago. here is what people to do to find information instead. >> in the thomas fire case we have fire information being posted on santa barbara county's website, ventura county's website. >> other departments knocked offline including california state parks and human services as well. they are all back online. crews worked throughout the night to fix that problem. coming up next on "today in the bay," nbc bay area responds. >> flowers for mom that never arri arrive. i'm consumer investigator chris chmu chmura. nbc bay area responds next. first happening now at 4:52, we have breaking news out of the

philippines. a ferry with more than 250 people on board has capsized off an island near the country's capital of manila. at least four people are dead and 140 had to be kes rude. polls have opened across catalonia in a hotly contested election. after they seized control of the northeastern region in late october. we will have more news after the break. ♪ this little home of mine,

♪ i'm gonna let it shine. ♪ it's energy saving time, ♪ i'm gonna reduce mine. ♪ californians all align ♪ to let our great state shine. ♪ let it shine, ♪ the power's ours to let it shine! ♪ unplug chargers - go, ♪ devices go off-line. turn thermostats down low, ♪ led's shine mighty fine. ♪ small actions quickly grow, ♪ to let our great state shine. ♪ energy upgrade california, will let us shine. ♪ mother )s day gift that never arrived. nbc bay area responds to a san jose man who ordered a mother's day gift that never arrived. >> much later he reached out to our responds team for help.

consumer investigator chris chmura is here with the story. >> i have a story that dates back to mother's day. mother's day gift is not one you want to arrive late, imagine several months late. victor bought a flower arrangement from eco flower.com, paid $150 for the a arrangement but it never arrived. he called the company several times, got various explanations such as they were out of materials, back ordered, et cetera. finally victor says he just asked for a refund, but he couldn't get that refund so he reached out to us for help. we contacted eco flower.com and got an immediate response. they refunded victor $150, the company didn't respond to our questions about what happened. reminder, you can dispute charges for undelivered products with your credit card company but you've got to act fast. it will remove the charge while it investigates, but you it typically only have 30 to 60 days to report the problem.

please call us if you have a complaint 888-996-tips or online at nbcbayarea.com/responds. coming up on "today in the bay," another cold start to the morning and the first day of winter officially day. >> later on tonight we will have a freeze warning in effect for all these areas shaded in purple. that means that temperatures will dip below freezing and that may affect your plans and pets. we will talk more about how cold it gets as we go into tonight and friday night. that's coming up in just a few minutes. we continue to follow two sig alerts, this is a live look along southbound 880 at 66th avenue where a deadly crash happened just before 3:00 a.m. according to chp. they are expecting for that hard closure to be in place for quite some time. all lanes remain blocked. two big rig crashes snarling the

morning commute on both sides of the bay. one in oakland-- the other in palo alto.. rig crashes snarling the morning commute on both sides of the bay, one in oakland, the other in palo alto. we have team coverage to get you up to speed this morning. good morning and thank you for joining us, i'm marcus washington. >> and i'm laura garcia. it is very busy morning out there. we want to get right to our breaking news coverage that we have. "today in the bay's" vianey is kicking us off, the impact both of these wrecks are having on traffic right now. >> they are starting to have an impact. here is an overall look at the bay area. for the most part we're doing

fairly good until we zoom into the sig alerts. there are two in place, the first is a crash along northbound 101 at embarcadero, they only have one lane opened, you can see how heavy that delay already is. the good news chp is reporting they do expect to open several lanes at least by 5:00 a.m. so we should be seeing that open in quite a short amount of time. we also have this deadly crash and chp reported this crash just before 2:00 a.m. and that sig alert was issued at about 3:09 this morning and it remains a hard closure along southbound 880 at 66 avenue, all lanes remain blocked. your best bet if you have plans to head -- or if this is your morning commute, then make sure to get off of southbound 880 before fruitvale f4ravenue. we are really seeing a heavy delay out of this area and i know we do have crews on the scene. for now i will send things back to you. it's not the only crash that we are following this morning, multiple lanes blocked right now highway 101 in palo alto