tv Press Here NBC August 19, 2018 9:00am-9:31am PDT
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this week on "press: here," long-time silicon valley executive and venture capitalist talking about artificial intelligence, helping women in the workplace and this very strange eating habit. and, the hardest working salesman in san francisco, trying to sell suits to the hoodie crowd. our reporters from the financial times and m.i.t. technology reviews, martin jyles, this week on "press: here." good morning, everyone. i'm scott mcgrew. technology moves in trends, big data was trendy for a while, then block chain, now artificial
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intelligence. now, the problem with reporting on artificial intelligence is we journalists have a hard time figuring out what is and what is not legitimate. take, for instance, watson. he was on "jeopardy." it's with skepticism i take you inside the labs of all turtles, yes, i said turtles. the lab is incubating small ai companies. the head is phil, long-time silicon valley executive. he founded my favorite app, ever note. he is a capitalist as well. thank you for joining us. our team is with us here. i think we have to start with the name, all turtles. >> yeah, we wanted an unusual
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name. >> you got one. >> we wanted one that you don't expect to hear and forces you to make a box in your head. >> is there a history behind it? >> from turtles all the way down. whatever we build, we are expanding on the shoulders of people before us. >> fair enough. so, my assessment of ai, if you took me around that office and people told me what they were doing, 15-20 years ago, they were programming. how do i know something they are working on is artificially intelligent and not just a piece of software? >> you are right. ai is aboveward. you know, two types of buzz words, some are silly, hype, people repeat them because, for whatever reason that is in. and real buzz words that we know are buzz words because they are about to take over. thank you for your comments
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about our app. everyone was saying mobile, mobile. we sort of new. nobody would be able to talk about their mobile status because they all are. ai in 2018 is where mobile was in 2008 where if you try to build something like this a few years ago, it would have been hard. now it's about to take off. five years from now, everything will be ai. times to build a meaningful ai product is now. >> there's a lot about ai taking over jobs and the companies you invest in and work with, what are they trying? >> we are focused exclusively on things that solve real problems. we only work on things that someone can explain what a problem is. tell me what the problem is, point to the human beings that face the problem, the impact of the problem and figure out a solution. figure out a solution that is possible this year, for the first time ever.
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you couldn't build it before because of the technology. because of the advances in ai and technology, you can do things you couldn't do before. all of our things are very practical. we are about to launch bot for harassment discrimination reporting. if you think you have experienced or witnessed harassment, go talk to ai, no people involved. it leads you through the process in a way that is scientifically as accurate as possible. you can submit it to your company and they track it. an example, something that is specific but practical. >> how do people feel about that? they feel it's a box. where are you trying to send it? i'm not -- what's going on?
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i know, kind of i can read what's going on in space and get the feedback. they are boxes but scary, isn't it? >> that's exactly right. the question is, how do you design them so they are clear, not scary and what are the cases where it's better to talk to ai than a human? not all times. a lot of times i prefer to talk to a human. not always. >> there are situations where it would be less scary to talk to a robot. with small children, you talk to a stuffed animal to take away the pressure. there are some things that are intimate or scary enough that i would be glad that no one was hearing it yet, obviously, at some point. >> like confession. >> indeed. >> there's a myth around ai that the goal of ai is to make technology that feels like it is a human. it's bad design. the goal is to feel human and
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make the user feel like a human. it's supposed to make me feel like a human. things that fail that are badly designed. there's things like technology. when i talk to, you know, a representative from united airlines, i'm not dealing with a human even though i'm talking to a human being. the systems they built are so bureaucratic. they dehumanize the experience. the flip side, if i'm talking to scott about discrimination, i know there's no person there. that's the point. they are not going to judge me. not going to judge bias and makes me feel more human even though i'm talking to a machine. >> let me pick you up on these. the algorithms have bias built into them. the program is making assumptions about, if i say something to that discrimination, behind that, there are a bunch of assumptions
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the program makes. there are bias in all of these. we see something the police use to help african-americans in a particular area. the assumption is they are creating crimes, so deal with them. how do you deal with this? if ai is going to be everywhere, they have to be built in. >> the first step is do what you did, recognize the danger, this is what's going to happen. then it is a design exercise. design the world so the bias is clear. limit the fields we use technology and where we don't. it's a bad idea to use ai to make decisions. it shouldn't make decisions. give as much information to make a decision. >> how do you stop humans from the all-seeing power? >> understand the product that you can use that makes sense. all of us have to work on each
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product. we have over a dozen now in various stages. each is described in 2003. none of them use magical things. that's what the next generation of ai products are going to be. they are going to be actual things you understand that you can use that don't feel mysterious and that is what is going to make the difference. >> the earlier point, asking about changing jobs. you feel strongly that that is also part of the responsibility of the programmer to understand where that's going. i might say listen, i'm programming this thing. it's not my problem that the robot is better than the food server or whatever. you say no, software engineers need to take that into account. >> technology. engineers, the people who make the technologies are responsibility to think of all
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of it. i used to think, my job as a programmer, investor is to invest in technology. we move jobs. of course, we have to do that. that's not my responsibility. in the past year, a bunch of people know there's a company out or no imagine dal people that are going to take care of the problem. if we are going make the technology that gets rid of jobs, we have to think through. >> let me take a quick commercial break and we will talk about that and other things. "press: here" will be back in a couple minutes.
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welcome back to "press: here." >> some of the problems on social media, have you quit yet? >> you know, i have never been that big of a user of it. it's kind of low intensity. yeah, i think these companies, mostly twitter, facebook to a lesser extent fell into this business model where they monotize. engagement, how much attention you are paying and how many things you are clicking on. they are not paying attention. the easiest heightened state is outrage. really tribal outrage. the easiest state to automatically induce.
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put them in tribes and something someone is committing against your tribe. twitter is like show me something that makes me angry and i stick around until i find something i like. >> becoming the ceo of twitter -- it's a problem. what do we do about this? >> i think -- i think this is a pervasive problem. it's a problem of a lazy business model. >> shut it down? >> no, retool the entire business model so you are not trying to focus on engagement. you have to say that engagement, the number of minutes a day is the trick. it has to be something else. >> what would it be? >> might be something like differences in happiness, which you can do. >> can i make money on it? engagement, box office, we try
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to get you in the seat at the theater. that's the only metric there is. >> not all like to go. instagram isn't a hive of hatred. more positive motions. linked in, social media -- >> not a lot. >> they found other ways. >> that's because recruiters pay to use linked in. are you in a position you might charge users to use twitter? >> yeah. >> that decision is above my pay grade. >> the imaginary thing. >> they did something with the nba to get more content to people that engage because they want the content. that makes sense. i haven't spenlt months agonizing about how to save twitter. i think twitter has always been problematic. i have, for years, said the
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world is better because of twitter. i don't know if i do. i don't know if in 2018 i could make a statement. it may have split. that's fascinating. i'm sure it wasn't their intent. it makes me mad. >> you are an investor as well as ceo. if you look at the start up scene, you are right in it. it seems it's gone nuts. there are 100 million dollar rounds like this that are common place. there's more money in silicon valley and going into more start ups. are they good? are we in danger of overheating? >> start ups are stupid. >> sorry? that's your business, isn't it? >> yeah, yeah. look, the whole silicon valley style of making start ups doesn't make sense.
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think about this. in every other industry, if you are a talented musician, 1 in a billion talented musicians. you have to make a music company if you played. you can reach a billion people you don't have to make your best company. if you are a writer, just write. if you are a company, you have to go to board of directors, 409a and all this stuff. why, it's unsesz. you have decided because of an egodriven mass, make the company go through the hassel and you may succeed, maybe not. why not make individual products the way other industries do it. netflix makes amazingly innovative programming and they do it on a budget, with a discipline. >> a studio relationship.
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isn't that what all turtles is? >> that's our hypothesis. we are saying you don't have to make a company to make a product. >> you have to pick the right company, if you pick ge and they are telling you what to do, you want somebody that is going to say hands off, i'll handle the debt, the hr, you make the product. >> we are trying to style ourselves after pixar and netflix and these modern hollywood studios that do production and distribution that managed to have innovative process and do it in a rigorous way. >> we have a minute left. you were on a couple years ago. we have a picture of you on a couple years ago. you are a handsome man, you know? no, we all age, right? you look -- my point is, you look great. the answer, apparently is that you don't eat at all. you fast.
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>> i age in reverse by making the people around me -- >> you have this fasting thing, right? it's four days on -- >> yeah, i haven't eaten in four days now. >> really? what does that feel like? >> amazing. it feels great. there's a very interesting new science about this. i don't expect a lot of people to do this, it sounds crazy. i'm not an advocate for it. in the next decade we are going to see a product based on the scientific understanding of what happens in your body when you don't eat. it's worked well for me. >> i have 30 seconds. describe, i mean, i know what it feels like to have stayed up far too long, for a full day. what does it feel like or feel completely normal that you haven't eaten in four days? >> it feels really good. specifically, in 30 seconds, our bodies have two engines.
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welcome back to "press: here." if there's a salesman that works harder than julian eisen, i haven't found them. he is a boutique men clothier. that's rare. that's where his salesmanship comes in. he's trying to convince the tech world to suit up. he got his start at merrill lynch. thanks for being with us this morning. >> thank you for having me. >> it's my understanding, you can put me in a suit based on my taste in music and there's questions you ask. do you think of yourself as active or think of yourself as sort of a person who stays at home quietly? that kind of thing. somehow, you put that in a computer and say you look good
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in blue. >> absolutely. >> is that how it works? >> a high level, yes. to explain a little bit, we use tinfoil and other acoustical information we have on the presence of the sound we hear in every day music. we take in lifestyle information, music information and start to make sense of it from a solid fashion perspective. >> based on music? >> absolutely. if you think about it, music is present. it's all around us. we have it in our pocket. it's part of marketing, everywhere. so, to understand music and preference is to understand emotional state and a little bit of insight about a user that one may not know, it's pure discovery. fun. it feels natural. yeah, we are using that as the core piece. >> it sounds more complicated than you like this stuff, so you
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should dress like this? >> absolutely. >> yeah, so, if you think of taking michael jackson, for instance. we don't say, since you listen to michael jackson, we want you to dress like he would. >> that wouldn't work. >> guns n' roses . >> we are taking a deeper, more complex step in analysis and understanding what does it mean to listen to michael jackson? what do they say about him. when do you listen to it? is it something that gets you up in the morning getting dressed, versus in the evening after a long day's work. that's giving us insight into consumer behavior. >> try to get people here in san francisco, in the bay area, scott is the last one who wears -- if you are in media,
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you have to. people look at scott and that's what they expect from an anchor. in tech, if someone came in with a suit on, you look at them and go what planet are you born from? this is not what you should be doing here? there's a uniform. >> the zuckerberg. >> the suckerbergs, yeah. >> kind of the best. >> yeah. how can you convert them? >> if you think about the culture of silicon valley and san francisco, i would say it's not so much about the conversion but more about embracing of a different style and a different, you know, how to utilize and leverage the wardrobe, not just think about the hoodie as the uniform. so, if you take a step back and look at the culture of san francisco, for an example, heavily based in work wear and the utility of garmentry.
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you can go back to levis and understanding what they admit to the gold rush. i think what we are trying to do in totality in the long term is understand what drives the design for one to go to that comfortably. if it's comfort, it's ease, that's what we want to understand. >> i know i have seen zuckerburg in a suit with obama. they both immediately took their coats off. of course, it's testifying before congress. what does, you know, what does a fashionable man being dragged before congress to testify wear today? what is ian? >> so, if you think about, just to tag on the zuckerberg example, it's projection. one wants to present himself or herself in a way that he wants to be perceived. >> sure. >> so, to think about just kind of trends now, the athletic
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accent is huge. so, if you are wearing a traditional two-piece suit, put a pair of sneakers on to break it up to gain that level of comfort we design when we are on our feet, working an 8-12 hour day. a suit may not be so singular anymore. we are now entering a period where things are becoming more comfortable and cut. >> they got very slim, then the bottoms got really hot. the suits would have been waiters before are now seems like the hem line is coming down a little bit. >> self-expression. that's men getting more comfortable. for women, too. large scale samples of women. >> we have been focused on men, following our own points to start and future is that women
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also have wardrobe problems. >> i have always thought women in silicon valley are expected to dress up far more. you don't see cheryl sandburg walking in in a hoodie. >> that's a greater society to a norm that we must deal with. i also think anyone in a working capacity wants that wardrobe where they know, if i grab this piece with this piece, it works. it will look and feel like i want. >> with a minute left, you are presenting the suit as a service in the sense that i use j. hillburg, which is amazing. they measure you once. i want that blue suit. it's a struggle. maybe the fasting would be a good idea. it comes, you know, in the mail or whatnot. it fits me. men don't tend to like to shop. i think you are getting to that, too. we will serve you with this. >> absolutely. i think the retail, as a
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service, is a big concept and i think, going back to 2010 where you saw this push to go online with with e-commerce and companies such as j. hillburg and others. >> julian ieisen is the head of triple thread. we appreciate you. you look sharp. "press: here" will be back in a minute. are helping students ache their dreams. meet one ambitious young lady who )s ready for back-to- school, thanks to you! and we )ll track all the news that breaks overnight, plus top stories to get you ready for the day. )today in the bay. ) 4:30 to 7.
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"comunidad del valle." i'm damian trujillo, and today the achievement gap challenges at the eastside union high school district. the superintendent is here to explain what they're doing about it on your "comunidad del valle." male announcer: nbc bay area presents "comunidad del valle" with damian trujillo. damian: we begin today with the monthly visit of the mexican consulate in san francisco. with me is stephanie knapp, who is director of media affairs there in san francisco. welcome to the show. stephanie knapp: thank you, thank you, damian, for having us this evening. damian: it's always great to be here with you. now, we have video of what happened in 2015. this is el grito that you all--we always celebrate. tell us what el grito is all about and how we celebrate it in san francisco. stephanie: so, every year, as you know, we have this celebration, which is very traditional in mexico.
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