sj - communications hill good saturday morning to you. it is 7:00 on this october 27th. here's a live look outside at the twinkling lights of san jose as we look from communications hill. its a nice clear morning here. i'm kira klapper. vianey arana has a look at our microclimate forecast. i know a lot of people are thinking about halloween because it falls on a week night. a lot of people have events this weekend. >> that's a great question. i know that we have been talking about the possibility of seeing our temperatures dropping, but i

am also monitoring the system that's just off to the north. i'll breakdown what you can expect for halloween. as you head out the door, one spot seeing some fog is the golden gate bridge. look at this shot of san francisco. its 56 degrees right now, but this is what it looks like in san jose. 54 degrees. we'll keep a lot of this cloud cover even in through the interior valleys throughout the entire day so expect filtered sunshine. what that means is basically clouds paired with sun. no major changes there. we can see some of that fog in through the santa rosa area. we'll still tracking 80s for today. what that means is we'll still get pretty warm spots in through the interior valleys but enjoy those 80s because by tomorrow we'll see a drop of ten plus degrees in some areas and i'll give you your halloween forecast in about 15 minutes. >> ten plus degrees? we'll see you in 15 for that, thanks. while you were sleeping a late night search of a florida

home believed to be connected to cesar sayoc, the prime suspect in the string of pipe bomb mailing. >> political violence must never ever be allowed in america and i will do everything in my power to stop it. >> there you heard president trump speaking as the nation learns more about sayoc. he's accused of mailing pipe bombs. two of them were sent to prominent bay area democrats. this has been a fast moving investigation that continues to take new twists. the pressing question now, are there more bombs out there? yesterday two more surfaces, one addressed to tom steyer and the other in sacramento meant for senator harris. "today in the bay's" ian cole has the latest. >> reporter: investigators searched the florida home of cesar sayoc's mother, the suspected serial mail bomber listed it as his home address.

>> our main concern is for the safety and well-being of our residents and those that visit our city. >> reporter: he was arrested near his van. its covered with pro-trump and anti-democrat pictures some with targets on their faces. it was later towed as evidence. he's accused of sending more than a dozen pipe bomb packages to well-known democrats and critics of president trump. a fingerprint on the one sent to congresswoman waters along with dna and social media postings led them to sayoc. after earlier calling for unity, president trump using the pipe bomb attacks to blast the media. >> we have seen an effort by the media in recent hours to use the sin ster actions of one individual to score political points against me and the republican party. >> reporter: while it has a suspect, americans must remain alert. >> today's arrest doesn't mean we're all out of the woods. there may be other packages in transit now.

>> reporter: a registered republican sayoc posted this video of himself in a rally back in 2016. investigators say he used facebook and twitter to post heavy criticism and threats to some of those who received packages, including george soros, the liberal philanthropist. sayoc will be in court monday. ian cole, nbc bay area news. as we mentioned, one of the latest packages arrived here in the bay area and another in sacramento. california senator harris is the latest elected official to have a pipe bomb mailed to her. the fbi says yesterday morning a postal worker spotted the package addressed to harris's sacramento office. police in the bay area in burlington game evacuated an area. steyer is a local billionaire liberal activist who is repeatedly called for the impeachment of president trump. he says this scare won't silence

him. >> what we're seeing across the board is an attack on our democracy and this is just a very specific and obvious example in an atmosphere where we've seen it much more broadly. >> the atf took the package to a remote area where a spokesperson says it was rendered safe. there could be additional explosive packages still in their system. postal employees are still being told to be on the lookout. and twitter is getting some heat after complaints that the company was warned about the suspect several weeks ago but did nothing about it. a former press secretary for the democratic policy and communications committee post this had message to twitter saying they ignored her warnings about cesar sayoc. after appearing on "fox news" earlier this month, richie says that sayoc trolled her telling her to quote, hug her loved ones real close every time she left home.

richie reported the incident to twitter but no action was taken. last night, twitter apologized saying it made a mistake and that the tweet clearly violated their rules. we're expecting a lot more information on all of this today. this is a live look at capitol hill where lawmakers remain on alert. be sure to stay with us for continuing coverage of the national crisis on air and online at nbcbayarea.com and our social media platforms. in other news, we have new details this morning about a shooting on the peninsula. around 9:00 last night, police received a call reporting a disturbance in the area of b street. police say a 20-year-old man was shot in the parking lot in downtown san mateo. he was taken to the hospital with nonlife-threatening injuries. the station was closed until about midnight while police investigated. police say they believe the shooting is gang related. if you have any information on the shooter contact san mateo p.d. concern is spreading where

two more students say they were harassed by a stranger. the academy in east san jose sent an alert to parents yesterday evening. yesterday's encounters happened not far from where three other children say a man recently tried to lure each of them into his car. police say they know who the person is in those previous cases. officers tell us they haven't arrested him yet because he hasn't actually broken the law. they are keeping an eye on him, however. more migrants are abandoning their hopes of getting asylum in the united states. this is video of people returning home to honduras, but 4,000 people are still moving through mexico toward the u.s. border. president trump is making good on his promise to tighten security at the u.s./mexico border. the trump administration plans to dispatch at least 800 active duty troops to the area. the homeland security secretary says everything is on the table when it comes to border security. at 7:07, we have much more

ahead. coming up, a disturbing discovery in the east bay as a severed head is found in a backyard. we'll tell you why this may be connected to an unsolved mystery. plus, he gets a call from his wife in panic. we'll tell you about a new phone scam that caught one local man by surprise.

welcome back. taking a live look outside of the bay bridge in beautiful san francisco. pretty clear skies there, just some clouds. vianey says that most of the bay area should expect clouds and sun today. a gruesome discovery at a home in west oakland. a human skull found in a backyard. someone then put it in their car and took it to police headquarters. "today in the bay" explains why this could be linked to another discovery just last month. >> oh, my god, no.

>> everyone i spoke with had the same reaction when i told them oakland police are investigating the discovery of a human head apparently found in the backyard of this west oakland home. >> my mother has lived on this block 47 years, okay. my cousin lives right here. i can't believe that. how long ago? when was this? >> reporter: it was 9:00 in the morning when someone discovered and actually brought the skull here to police headquarters. >> there was a little bit of flesh on it. i couldn't really tell you how long it took to decompose to the condition that it was. >> reporter: alameda investigators took the skull to the coroner's office to try and figure out how old the person was and how long it had been there. >> we did have a suspicious death recently within the last two, three weeks and we're looking in to this and seeing if its connected. >> reporter: sources say, in that case, they are looking at a body with no head. authorities can't connect the

two until dna and an autopsy are complete. one woman who lives here says, she is concerned about the discovery and a man who lives next door -- >> i moved here 2011, almost seven years now and there was a lot of problem here. >> i hope its not anybody i know. at 7:12 we have much more ahead coming up. the big event attracting tens of thousands of people to san jose and its so popular, organizers had to make some big last minute changes. and exactly foggy at the golden gate bridge. this is what it looks like right now. a live picture. temperatures in the 50s but how warm will we get and i'm tracking some showers but who's going to see them? i'll have all the details coming up. take a live look outside --j

. welcome back at 7:14 on your saturday morning. here's a live look outside in

san jose where at 8:30 this morning a walk against breast cancer kicks off making strides as silicon valley is walking -- the program starts at 8:30 and the walk starts at 9:00 a.m. we have a phone scam to warn you about now and it already tricked a san jose man out of a lot of money. his phone rang and his wife picture and contact info appeared on his phone. when it picked up someone else threatened he'd never see his wife again unless he paid up but as it turns out, his wife never was in danger. it was all a number spoofing scam. the caller told greenwood and buy $1,000 of money back cards. greenwood did as he was told and accidently hung up. when he frantically called back, his wife picked up totally normally and he knew he'd been conned. >> she answers and she's like what's up?

and i'm like, where are you? i'm on my way home and right then i knew i got scammed. >> police believe the thief transferred the funds to a credit card. the fbi is investigating the palo alto based company because tesla allegedly made production estimates it knew would be impossible to meet for its model 3 sedan. tesla is disputing the claim. the company says it was transparent about how difficult it would be to meet the goal of making 5,000 cars a week. tesla settled a civil lawsuit last month after elon musk tweeted that funding was in place to take the company private. the biggest party in the world is happening right here in san jose this weekend. think of this as the super bowl for gamers. its called twitch con. check out a photo from last night. people camping out watching some of the world's most elite video game players in action. its like a giant fortnite

session. more than 100,000 people are expected to attend and millions more online. organizers say they're adjusting the schedule by opening the registration one hour earlier this morning and adding more entry points. let's check in with vianey arana with a look at our forecast. if you're not going inside to twitch con and going outside, it'll be a nice day today. >> welcome back. i know you were on a much deserved vacation. >> thanks. >> another point i want to bring up about twitch con. i heard some of these guys make a lot of money. >> like half a million dollars a month. >> crazy. now i'm not a big gamer myself, but if you're making that kind of money, i'm not mad at it. >> we both missed a luke contratiff business opportunity. >> you can go outside and get comfortable weather. if you're not making all that weather just gaming around, that's okay. you'll be enjoying great weather

as well. right now in san francisco, talk about the fog. this is a golden gate bridge but you can barely see it through all of this fog. this is a very normal sight for us here in the bay area. its about 56 degrees right now. the question is, how long is that fog sticking around? we do have a mix of some clouds and sun that will linger into the afternoon and this is what it looks like right now in san jose. its about 54 degrees right now. wind speeds nice and calm and we've still got that high pressure that's dominating in our forecast which means the temperatures are going to remain nice and warm. let's talk about the fog and where we're seeing it so far. right now we're seeing fog through santa rosa in through san francisco along the coastline down through half moon bay. please drive say and use your regular headlights and your low beams but not your high beams. let's talk about your microclimate highs for today because i bet you're wondering which spots will be the warmest and the coolest. san jose topping out into those you were 70s. morgan hill 83 and the east bay

through the interior valleys is typically where we see the biggest spread in terms of temperature difference, but for today, oakland high of about 70 degrees. walnut creek, 81 and some of the warmer spots will be out through antioch to 82 to 83 degrees. don't be surprised if the cloud cover is very slow to clear on the peninsula. expect overcast skies in that area. redwood city high of 72. up through the north bay, 79 degrees. down through nevado, 77. i'm tracking a system just up north that's not going to bring necessarily rain to the bay area. what exactly is it going to bring in terms of rain fall? as we head in toward the sunday 5:00 a.m. hour, you can see that system sticks off mainly far to the north. the area that's might catch some light showers is far sonoma

counties. so no major rain is expected. you saw how big that system looks up there, that trough, but since a lot of it stays up north, this is good news for us in terms of halloween and a nice drop in those temperatures because of that system as we head in toward sunday. we might keep the chance of drizzle on sunday as we head into monday and tuesday. we'll keep the upper 60s and check out wednesday. we get another system that's going to warm us back up just in time for halloween. you won't need a heavy jacket to cover up your costume that you worked so hard on on wednesday because we're expecting mostly clear conditions and if you notice, those temperatures go from 70s into sunday monday after a short cooling trend back right up into a warming trend. halloween's looking pretty good with the forecast. >> looks really good. thanks. still ahead on "today in the bay," born on the bay bridge. one man's quest to find and thank the medic who helped bring him into the world nearly three decades ago.

its a story that will make you bay area proud next. fire deparg

paramedics.. welcome back. there are a lot of heroes in the fire department including paramedics who save lives every day. it was nearly 30 years ago that a young paramedic responded to a call that it was just last week that he found out how he helped change an entire family. "today in the bay" garvin thomas has the story of a touching reunion in this morning's bay area proud. >> reporter: chris posi has been on thousands and thousands of calls in his nearly 30 year career as a firefighter and paramedic. sadly, some didn't end well. others, though, he discovered turned out great in ways he couldn't imagine. on a saturday morning in september a controlled explosion sent the very last remnants of the old eastern span of the bay bridge under water and forever

out of sight. meaning, for those who drive over its replacement, memories of that massive steel structure fade with each passing trip. >> but this one for some reason -- >> reporter: for san francisco firefighter and paramedic chris posi there is one memory on that bridge that will never disappear. at 5:00 a.m. on february 12th, 1990, chris, in just his second year on the job was dispatched to the bridge. >> a woman in labor on the toll plaza, number 14. that was all the information they gave us. >> reporter: chris says he arrived just in time to be the one who got to welcome marshal pasick into the world. over the course of a 30 year career delivering the bay bridge baby remains a highlight for chris. >> i would remember how he looked and cried and how he felt in my arms and i always wondered what happened to this kid. >> i hear a lot of people -- >> reporter: marshal is not a kid any more and chris is about

to find out first hand what happened to him. >> marshal? >> yes. >> how are you, buddy? >> look at you. >> reporter: now living in southern california says the story of his birth is legendary in his family, but a few months ago, he got curious to learn more. some late night internet research led to chris and this reunion. marshal old enough now to say thank you to chris for all he did and share a bit of news with him as well. a year and a half ago, marshal himself became an emt. >> i love what you guys do, i love working as an emt. i haven't had any deliveries. >> reporter: marshal isn't sure that what happened on that bridge 29 years ago had anything to do with his choice of careers, but for chris, there is especially meaning to it knowing that a life he saved so many

years ago is ready to carry on his life saving service means the world to him. although it was almost 29 years between their two meetings, both chris and marshal promised it won't be that long in the future. marshal is looking forward to taking on chris as a mentor as he continues in his career as an emt. >> i love that. what a beautiful story. we have much more ahead on "today in the bay." coming up, one bay area school district is telling some students to just stay home. we'll show you the warning that was sent to parents this week. and an unusual custody battle, the fight over a gorilla who lives here in the bay area.

good saturday morning to you. its october 27th. 7:28 in the morning. look at this from our camera

just the peak of the golden gate bridge peeking through that cloud coverage. that looks like a painting, doesn't it? thanks so much for joining us. i'm kira klapper. vianey arana has a look at our microclimate forecast. that's nothing new, fog in the bay area, but we do have some heat today that's still coming. >> its one of the last days for now of seeing 80s because they'll be returning again sooner than later. let's talk about your current temperatures as you make your way out the door on this nice saturday morning. temperatures are in the 50s right now for most of the bay area. a couple of spots as always in the north bay in the 40s but upper 40s at about 47 degrees right now in santa rosa. now as we head in toward the afternoon, the temperatures are going to be slightly slower to warm as early as about maybe 11:00 a.m. will be in the upper 60s at 67. by your lunch hour, we'll climb in the 70s and san jose is only expected to remain in the low 70s. san jose will be rather

comfortable. some spots in east san jose might get upper 70s as well but the interior valley will get another round of seeing 80s, but don't hold on to those 80s for long, we're going to see a cooldown. how long that's expected to last and i'll have a look at your sunday and halloween forecast coming up. >> halloween, that's a big deal at our house. vianey, thanks. the prime suspect in the pipe bomb packages wakes up in custody this morning. the home is connected to the suspect cesar sayoc. a strong statement from president trump, at the same time. >> political violence must never, ever be allowed in america and i will do everything in my power to stop it. >> this morning we are learning more about cesar sayoc, the 56-year-old accused of mailing 14 pipe bombs, possibly more to people critical of the president.

two of the latest pipe bombs were sent to prominent bay area democrats. this has been a fast moving investigation that continues to take new twists. the pressing question now is whether there are more pipe bombs out there. just yesterday two more surfaced, one addressed to tom steyer and the other in sacramento meant for senator kamala harris. ian cole has this report. >> reporter: investigators searched the florida home of cesar sayoc's mother, the suspected serial mail bomber listed it as his home address. neighbors forced to evacuate. >> our main concern is for the safety and well-being of our residents and those that visit our city. >> reporter: sayoc was arrested near his van. it was later towed as evidence. the florida man is accused of sending more than a dozen pipe bomb packages to well-known democrats and critics of president trump. the fbi says a fingerprint on the one sent to congresswoman

maxine waters, along with dna and social media postings, led them to sayok. after calling for unity, president trump using the pipe bomb attacks to blast the media. >> we have seen an effort by the media in recent hours to use the sinister actions of one individual to score political points against me and the republican party. >> reporter: the fbi says while it has a suspect, americans must remain alert. >> today's arrest doesn't mean we're all out of the woods. there may be other packages in transit now. >> reporter: a registered republican, sayoc posted this video of himself in west palm beach, florida, back in 2016. investigators say he used facebook and twitter to post heavy criticism and threats to some of those who received packages, including george soros, the liberal philanthropist. social media accounts are suspended, sayok will be in court monday. ian cole, nbc bay area news.

two of the latest packages were meant for targets here in northern california. california senator harris is the latest elected official to have a pipe bomb mailed to her. the fbi says yesterday morning at sacramento postal worker spotted the explosive packaged address to her sacramento office. here in the bay area, police evacuated a mail sorting facility after a worker spotted a similar looking package addressed to tom steyer's san francisco office. steyer is a billionaire liberal activist who has called for the impeachment of president trump. he says the scare won't silence him. >> what we're seeing across the board is an attack on our democracy and this is just a very specific and obvious example in an atmosphere where we've seen it much more broadly. >> the atf took that package to a remote area of sfo where a spokesperson says it was rendered safe. they also said there could be

additional packages still in the postal system. employees are still being told to be on the lookout. twitter is getting some heat after complaints that the company was warned about that suspect several weeks ago but did nothing about it. rochelle richie, a former press secretary for the democratic policy and communications committee posted this message to twitter, saying, they ignored her warnings about cesar sayoc. after appearing on "fox news" earlier this month, she claimed sayok trolled her and told her to hug her loved ones real close every time she left home. richie reported the incident to twitter but no action was taken. last night, twitter apologized, saying it made an mistake and the tweet clearly violated their rules. we're expecting a lot more information today. here's a live look at capitol hill where lawmakers remain on alert. be sure to stay with us for continuing coverage of this national crisis on air and online at nbcbayarea.com. in other news now, we have

new details this morning about a shooting on the peninsula. about 9:00 last night san mateo police received a call reporting a disturbance in the area of tilton avenue and b street. police say a 20-year-old man was shot in the cal train parking lot in downtown san mateo. he was taken to a local hospital with nonlife-threatening injuries. the san mateo cal train station was closed until midnight when police investigated. police believe the shooting is gang related, but they're asking anyone with information on the shooter to contact san mateo police. now to an unusual custody battle involving a gorilla. the gorilla foundation in san mateo county is best known for housing cocoa who once upon a time mastered sign language. coco died earlier this year leaving behind her companion, 37-year-old andume. the cincinnati zoo who loaned

him to the san diego zoo wants him back. the zoo says its been forced to file a federal lawsuit to settle this dispute. it says the gorilla foundation told them moving him is not in his best interest. it has been one year since the deadly north bay wildfires and a key hurdle finally is cleared in one of the most hard hit neighborhoods. full power is coming back to coffey park. the north bay fire destroyed hundreds of homes in this one neighborhood but workers have now installed 22 miles of electric cable and ten miles of new gas lines to rebuild that system. >> as soon as they're done rebuilding, they can establish new electric service and we can tie them in to the new gas mains. we'll have brand-new gas lines all under ground. >> power also is restored at the estates. a high school student is one catch, its only if you have

whooping cough. the district sent out this flier that confirms that several students at the high school dealt with whooping cough in the last month. in addition to coughing, symptoms include runny noses and watery eyes. if your child experiences any of those things, you're urged to keep them at home. now to more migrants. abandoning their hopes of getting asylum in the u.s., this is new video of people returning home to honduras, but 4,000 people remain on the caravan moving through mexico toward the u.s. border. president trump is making good on his promise to tighten security at the u.s./mexico border. the trump administration plans to dispatch at least 800 active duty troops to the area. the homeland security secretary is saying that everything is on the table when it comes to our border security. it is 7:37. still ahead on "today in the bay," it was a record setting night at dodger stadium. we'll show you how game three of the world series ended.

more than seven hours after it began. between the dodgers and

seemed like it would never welcome back. game three of the world series between the dodgers and red sox seemed like it would never end. it took 18 innings to decide a winner making it the longest world series game ever. here's how it ended. >> muncy flies one in the air to left center back at the wall and its good! >> wow. after seven hours and 20 minutes, former a's player with the walk-off homer at dodger stadium. l.a. beat boston 3-2, but the red sox still lead the series two games to one. game four is also tonight at dodgers stadium. an unexpected scene at last night's warrior's game. the weird part, though, he

wasn't even playing. the warriors were in new york city taking on the knicks. plenty of young fans wanting kevin durant's autograph. he had 41 points on the night. 25 in the fourth quarter alone. check this out. a strange occurrence during a time-out late in the first. cousins ejected for arguing with the ref. the warriors beat the knicks 128 to 100. they improved to 5-1 on the season. the sharks on the road in north carolina looking to keep their hot streak going. this was a thriller. brock mcbegin builts shark's goalie aaron dell. they go on to win 4-3. we have much more ahead on "today in the bay" coming up. you've heard of mistaken identity but how about mistaken

bankruptcy bankruptcy. chris chmura finds out why. >> we've got a couple of foggy spots, but i am talking about the temperatures and the changes we have coming up ahead plus, of course, how's your halloween looking? i'll have the details coming up. .

good morning. it is 7:44 and if you're up early joining us on this saturday morning, welcome. look at this beautiful shot the golden gate bridge with some fog. that's a pretty impressive sight. it tells the story of what we're used to seeing in the bay area. you can see the golden gate bridge is creeping on through and as far as temperatures go, in the 50s right now. waking up to about 55 degrees in san francisco, 52 down through morgan hill and up through napa a combination of some upper 50s and low 50s. now we still have high pressure holding on tight and as you very well know, high pressure brings us a nice combination typically of a warmup and mostly calm conditions for our weather

pattern. as far as your bay area skies, today we'll see a combination of some sun and clouds. we'll keep a little bit of that overcast look along the peninsula and for the coast. 70 for oakland and down through the south bay upper 70s about 78 degrees into san jose and this will be the last day of seeing some 80s for now, that is. we know that the microclimates are constantly changing but check out concord, high of 83 for today. those 80s will drop down to the upper 70s. this is because of a system that is just off to the north that's going to bring some chance of showers to certain parts of the bay area. but not necessarily rain, so who's going to see showers? you can see that system far off to the north. look how high up that is. that's great news for us because we're not tracking any rain heading in toward halloween, but sonoma county might still catch showers and along the coastline may see drizzle.

with this trough system, its going to bring a cool down and that's what's going to drop our temperatures ten degrees by tomorrow. let's talk about tomorrow's forecast. look at the temperatures. we're talking upper 70s, perfect football weather. so down through about 68 degrees at 6:00 in for washington state and of course if you're making strides against breast cancer, this kicks off at 8:30. we'll see those 60s right when it kicks off but comfortable weather for walking around. definitely going to need a nice light jacket, though. it might feel a little bit chilly if you're not used to temperatures below the 60s if you're a california girl just like me. let's talk about the next seven days. sunday will keep that chance of drizzle because of that system off to the north and then we'll notice a slight drop in temperatures but its not going to be as noticeable for san francisco. the more noticeable spots will be inland areas.

we'll go from a high of 83 tomorrow, 76 and we'll keep the 70s in through monday, but as we head in toward tuesday and wednesday, we've got an approaching system that will kick up our winds but also going to rise our temperatures right now just in time for halloween. >> i like that, thanks. it is 7:47. still ahead on "today in the bay." she's supposed to be planning her dream wedding, but the bank is making her life a living nightmare. the mistake that suddenly made this woman bankrupt even though she's never filed for bankruptcy. consumer investigator chris chmura finds out why.

big corporations are making and just got a huge tax break. but the middle class is struggling. prop c is a common-sense plan. the top 1% of businesses pay their fair share to tackle homelessness for all of us. companies with revenue greater than $50 million pay, not small businesses or homeowners. the prop c plan is supported by the democratic party, teachers, and mental-health professionals.

vote "yes" on c. big corporations pay for it, not you. welcome back. bay area responds to a south bay woman who's bank says she went bankrupt but she believes the bank tagged the wrong person. chris chmura has been working to unravel it all. >> this should be an exciting moment for me. >> reporter: mary smith is newly engaged and eager to tie the knot. >> i would love it as disneyland. >> reporter: but saying i do is a fantasy at this point. >> i don't feel comfortable planning anything until i get this all sorted out. >> reporter: mary's hang up is with her bank. wells fargo wouldn't let her make a credit card payment. she called in. >> my account was now being overseen by the bankruptcy department. >> reporter: mary says she has

never filed for bankruptcy but wells fargo's computer said she had. mary figured this was a simple mistaken identity because her real name is almost as common as mary smith. >> very common to the point where even when i went to the bank, the branch, there were so many he had to try to narrow down which mary smith i was. >> reporter: mary says various reps assured her they would fix the area. months went by, nothing changed except her credit score. >> its gone down significantly. i went from having great credit to you wouldn't be surprised if i was looking into moving or buying a car or anything that impacted my credit score, i would be denied. >> reporter: she showed us her credit report. there's one reference to bankruptcy added by wells fargo. so mary turned to us. >> help me, please. >> reporter: we immediately asked wells fargo to intervene. meanwhile we searched court records, we found mary smith's name plus the last four digits

of her social security number on a bankruptcy filing from last year in los angeles. >> i've never lived in los angeles before in my life. >> reporter: so what happened? we'll print a bring california map to help explain. mary lives here but the bankruptcy court trustee down in los angeles told us she and several others were unknowingly written into a real estate scheme near palm springs, a homeowner down there filed a flurry of fake papers using real names and social security numbers to stall his foreclosure. records show the court eventually caught on and let the foreclosure proceed. a judge dismissed mary's bogus bankruptcy. we tried to share all this with wells fargo, we also requested an interview. the bank refused to address mary's case with us. it agreed only to send us a general statement saying in part, when a bankruptcy case is filed that impacts or appears to impact our customer or account,

wells fargo follows the provisions of the united states bankruptcy code and rules. we asked how much longer mary will have to wait to get her record clear. we did not receive a response. ike shouldman is a veteran bankruptcy attorney in san jose. he believes wells fargo should have been able to find the paper trail and quickly clear her name. >> its an error by the creditor and take whatever steps are required to mitigate the damage. >> reporter: we recommended mary apply for a new social security number which is possible when you're an identity theft victim. >> i honestly don't know that was even an option. >> reporter: it is. >> good to know. i would be open to it at this point. >> reporter: as for her wedding -- >> disney wedding. >> reporter: am i correct can i and min -- mickey and minnie must wait. wells fargo is still refusing to take her credit card

payments. that can further damage her credit rating. she feel she now has to sue wells fargo. if you have a tip for chris and his team, give them a call. 1-888-996-tips or contact them online, nbcbayarea.com/response. we have much more ahead on "today in the bay." its our clear the shelter segment featuring our pets in need. hear about a special event today. do you hear that?

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welcome back. its time for our clear the shelter segment with our friends from pets in need. here are cocoa and miguel. cocoa is in the pink tutu. she's a chihuahua mix. what home would be good for her?

>> she's really good with kids. she's great with other dogs. she'd go into pretty much any home. >> we say it a couple times, but chihuahuas get that reputation for being jumpy but she's pretty chill. >> very chill. >> and miguel is just a little thing. >> adorable, isn't he? >> he's adorable. >> ten or 12 weeks old and obviously very active and rambunctious. >> do you think he'll get much bigger? >> he'll double in size over the next six months, nine months or so. >> someone with energy and time and patience to train a puppy and do all of that. as always, you guys spay, neuter, microchip and add flea collars. you have a deal going on, just a $31 adoption fee. >> through the end of the month. october usually is not a gate adoption month for -- is not a great adoption month for us, so we do what we can to get these guys out of the shelter.

>> you have a fun event happening today in palo alto. tell me about that. >> al is going to be judging the costumes for the dogs. there's a lot of kids and events. people want to spend time with their children and come on over and check out our dogs. we'll have a booth there along with others. >> and more costumes i'm sure. you are the queen of costumes. >> i am. >> its adorable. people are itching to get their four legged babies out in costumes before halloween, they can come take part. >> yeah. >> its hard to judge an animal costume contest. i've done it before and it breaks your heart to choose a favorite. i do not envy your position. >> don't put pressure on me. >> good luck picking a favorite. if anyone is interested in these gorgeous little babies, you can contact pets in need through their website petsinneed.org and check out that event today happening in palo alto from 1:00 p.m. to 3:00 p.m.

thank you for joining us. and thank you to you for making us a part of your morning. we'll have more tonight. i'll see you back here tomorrow morning. have a great day. maybe you could save energy by weaving your own shoes... out of flax.

or, simply adjust your thermostat. do your thing with energy upgrade california. watching television that'sis educational and informational the more you know on nbc. josh: today on the voyager... i visit rotterdam and see some cutting-edge architecture. this looks like a child's toys all stuck together, people live in these? irene: yeah. yeah, they do. josh: explore the age-old art of making gouda cheese. wow! this is a lot of cheese, huh? leo: a lot of cheese! josh: and learn why windmills are so important to the netherlands. without this piece of machinery, you guys wouldn't be where you are today. jan willem: yeah. josh: my name is josh garcia. ever since i was a kid i've dreamt about travelling the world by ship, immersing myself in new cultures,