palo alto good saturday morning. here is a live look outside at palo alto. it looks beautiful out there. clouds in the sky with some golden sunshine trying to make its way through. wet roads out there. we hope you are safe and warm inside. thank you very much for joining us. i'm kira klapper. rob mayeda is in for vianey. he has a look at the

microclimate forecast. i was ready for the rain today, but it's not too bad. >> just passing showers. not a washout for weekend plans. right now, it's partly cloudy. san jose, 50 degrees. a few showers near san francisco. waking up to low 50s. you can see on the storm ranger mobile doppler radar, there is the shower activity passing richmond heading into marin county. it's moving from the southeast to the northwest. the area of counterclockwise rotation is to our south this morning. central and southern california seeing more rain. mainly areas south of san francisco, slight chance of showers. upper 50s to low 60s. you can notice around 5:00, morgan hill, san francisco, like we're seeing right now, widely isolated showers. tomorrow is trending drier for the first half of the day. from 5:00 to 11:00 tomorrow night we begin to see more

significant rain making a comeback which will lead news a stormy seven-day forecast. we begin this morning with developing news in contra costa county. a car full of teenagers involved in a deadly crash. it happened around 9:30 last night on lone tree way around highway 4 and walmart. six people were in the car. all of them under 18. two teens died including the 17-year-old female driver. the four others were trapped inside this mangled car. they had to be cut out. they were taken to the hospital where their conditions are unknown. officers are investigating whether wet roads contributed to the crash. now to our other top story, the nation's attention captured, a grieving college town and a family left without its rising star. there's a growing memorial outside the davis police department as that tight knit community mourns the death of

officer natalie corona. she was ambushed and shot and killed thursday night. her father is opening up to us. cheryl hurd has the emotional interview and chilling details about the crime. >> i want her to know i'm going to miss her a lot. i think everybody, the whole family will miss her a lot. >> reporter: he says his daughter natalie never wanted anything else but to be a police officer. >> i couldn't get her to think about being anything else but law enforcement. she wanted to follow in my footsteps. >> reporter: his daughter's dream finally came true last summer when she graduated from the police academy. >> after she graduated, she said okay, dad. can i call you brother cop now? i said yeah. now you can. she just smiled and gave me a big hug. >> reporter: he had no idea his daughter would have to pay the ultimate price many officers face so soon.

officer corona was shot and killed thursday night when she was responding to a routine traffic collision. >> the suspect rode up on his bicycle and was in the shadows on the sidewalk. >> reporter: the sheriff's chief said his rookie police officer was in the street when the suspect opened fire. >> shot her once. and she went down to the ground. and he then ended up shooting her multiple times. >> reporter: police are calling this an ambush. the suspect reloading his with that several times, shooting wildly if many directions. chief patel says he was wearing a bulletproof vest, once they caught up with him in the home where he was living. he shot and killed himself before police could make an arrest. >> we would like some answers. what happened? that kind of question. we're not angry people. >> reporter: cheryl hurd, nbc bay area news. >> governor newsom ordered flags

to fly at half staff at the state capital. he says he joins all californians in mourning the loss of this officer. he says officer corona was protecting her community from harm when she was tragically shot by an armed suspect. questions remain as family and friends gather to mourn a teenager shot and killed on the peninsula. friends say mohammad othman could always light up a room. he was a senior in high school. police found him shot dead in a school parking lot monday night. yesterday's prayer services were held under a cloud of mystery. police are only saying that mo did know his killer, but they haven't made any arrests. mo's family says his sports achievements and his college plans made him an example to his younger relatives. >> it's very devastating for all of us that are coming from all other states to come today, while we were looking forward to

his graduation in six months, not coming for his funeral. >> police served search warrants in the murder but are not saying who they are questioning nor why. now our continuing coverage of the government shutdown. it's the longest shutdown in u.s. history. for more than 800,000 federal workers yesterday was supposed to be pay day. pay stubs were filled with zeros. president trump appears to be backing away from declaring a national emergency in order to get funds to build his border wall. >> i said i could do it. i'll tell you why, it's the easy way out. but congress should do this. this is too simple. it's too basic. >> the emergency option would have diverted disaster recovery money intended for california fire victims and hurricane survivors in puerto rico and florida. insiders say florida republicans lobbied the president hard to drop that plan. a warning now for people with boats on the delta.

there's been a spike of boat thefts in both solano and contra costa counties. more than a dozen boats have been stolen in the delta. thieves are targeting engines and speakers for boats. many boats have been abandoned and in some cases thieves set them on fire. so far there's been a few arrests. investigators still want to remind boat owners to chain their vessels to the docks and remove any valuables on board. a sinkhole is causing delays this week on a major south bay thoroughfare. here is the view from our sky ranger. this is on the border of milpitas and san jose. two westbound lanes on montague expressway are closed between trade zone and the railroad tracks. officials say they could close a third lane if the sinkhole continues to grow. crews will work on it all weekend and next week until repairs are finished.

we have much more ahead on "today in the bay." coming up, is senator kamala harris running for president? she's danced around the question for months, now we may have the answer. also passengers on an international flight trapped on the tarmac for hours at oakland airport. why it took so long to get passengers off the plane.

sources have confirmed to us welcome back. it's 7:10 on your saturday morning. it's january 12th. he's a gorgeous live look towards san francisco from our emeryville camera. it looks clear and beautiful. twinkling lights of the bay bridge. meteorologist rob mayeda says a lot of us will be seeing showers this morning. mainly a dry day ahead today and tomorrow before the rain returns. sources have confirmed that senator kamala harris is in. harris is expected to announce her candidacy for president as

early as next week. this week the oakland native is financiali i finalizing her campaign staff. ian cull has the inside scoop. >> i'm not ready to make my announcement. >> reporter: senator kamala harris has been side steppinging the question all week on "the view" and "the late show." >> i might. >> reporter: two sources confirm that she will run for president, likely announcing during martin luther king jr. weekend in oakland, but that could change. she's finalizing her campaign staff, including key people in the bay area. >> you have to be able to connect with voters. >> reporter: there are many more tools for candidates now. >> in 2008, in the obama

campaign, we sent out about five tweets. twitter was new. when you look at 2012 and 2016, the use of social media, how important it is. >> reporter: she thinks senator harris will have an advantage because california's primary was moved from june to early march. >> i'm excited about the fact that california will play a critical role in helping to determine who takes on donald trump in 2020. it's my hope it's kamala harris. >> reporter: what will it take to win? >> grassroots activists, folks going door to door, phone banking, low-dollar donors will be the most critical thing. >> reporter: the primaries begin in 13 months. nbc bay area news. it is 7:12. much more ahead on "today in the bay." coming up, passengers on an international flight had to wait hours on the oakland airport tarmac before they were allowed off the plane. so who's to blame? what airline and airport officials are telling us next. and the weekend begins with a few scattered showers, which you can see on our storm ranger

mobile doppler radar. there's more rain in the seven-day forecast with gusty wins and high surf. the timeline when we come back. at at&t, we believe in access. the opportunity for everyone to explore a digital world. connecting with the things that matter most. and because nothing keeps us more connected than the internet, we've created access from at&t. california households with at least one resident who receives snap or ssi benefits may qualify for home internet at a discounted rate of $10 a month. no commitment, deposit, or installation fee. visit att.com/accessnow to learn more.

bridge toll plaza who )s to blame for that mess at oakland airport? passengers were trapped in a plane... stuck on the tarmac -- . who is to blame for that mess at oakland airport? passengers were stuck on the plane for nearly five hours with no food or water. the airport says it is not their fault. they say they were fully staffed and ready to take in unexpected passengers from the aeromexico flight on thursday. that flight was diverted because of fog. oakland said it was aeromexico and u.s. customs decision to keep everyone on the plane after it landed. the i'll is blaming the airport. >> the airline is taking the

brunt of the responsibility here, to make sure their passengers are aware of what's going on. >> aeromexico sent us a statement saying it doesn't operate out of oakland international, so it needed to get authorization from the airport to disembark passengers. some big news from spacex. layoffs are coming, but first liftoff. >> four, three, two, one. ignition. liftoff of falcon 9. >> the falcon 9 rocket blasted off from vandenberg air force base. it is spacex's first launch of 2019. the company announced they will lay off 10% of their employees. nearly 600 people. it's taken 20 years to become reality, but the new crystal springs dam bridge has reopeneded to the public. you can see it off of 280. the stretch of skyline boulevard sits next to the crystal springs

reservoir and offers a direct connection to miles of trails and pathways. the $13 million bridge on a sunny day will be packed with people and cyclists. all right. it's just about 7:17. let's check in with meteorologist rob mayeda with a look at our weekend forecast. >> we have a bit of what you saw in the video. >> a little bit. >> scattered showers to contend with. again, most of the day you're looking at partly to mostly cloudy skies, like you're seeing now in san jose. mild start to the morning. the cloud cover and rain drops keeping temperatures up. 50 degrees. dublin, 47. patchy fog into the north and east bay valleys. san francisco there, pretty sunrise view. those clouds bringing showers to parts of marin county as imaged here by our storm ranger mobile doppler radar. it's interesting. the showers we're seeing are not going west to east, they're coming from the south. you can see this on the radar loop. notice how they're fizzling out

moving to the north. that's the trend of the day. the focus of today's storm is central and southern california. that's where the flash flood watches and flood advisories have been. today it is areas south of san francisco that have the best chance of finding showers. it won't add up to much. that's the rainfall estimate through 11:00 tonight. today's highs, upper 50s, low 60s. chance of showers, probably more around santa cruz mountains and morgan hills. that storm to the south, south of san francisco. tomorrow morning, more patchy cloud cover. not much in the way of shower activity to start the day. into the evening, another storm approving the coast brings the rain back into the picture. sunday starts off dry. then as we head through the afternoon and evening you'll notice the rainfall totals pick up. interesting to note, actually seeing some higher totals here initially across the santa cruz

mountains and parts of the south bay. just off to the west, moisture is coming out of the south sunday into monday. maybe a quarter inch to a half inch of rain. the main events, tuesday into wednesday, the surface low offshore. gusty winds, periods of heavy rain. another surface low will develop wednesday into thursday, which will be the timeframe for the highest rain totals of the week. as you can see in the seven-day rainfall outlook. areas in the north coast and north bay, you will want to monitor things. the potential for high rain totals in the santa cruz mountains. the timeframe for the heaviest rain is tuesday through thursday. friday into next weekend we see some changes. possibly drier changes heading towards next weekend. skies clearing out friday. that pattern plays out in your seven-day forecast. for the weekend, a few scattered showers today. plan on the rain filling in, more widespread from south to north late tomorrow into the

monday morning commute. keep an eye on tuesday, wednesday, thursday forecast. we'll have wind, high surf, potential for heavy rain. one to two inches or one to three inches of rain possible wednesday and thursday. the pattern slowly starts to calm down as we head towards next weekend. overall not a bad weekend. some stormy weather ahead. kira? >> thanks. still ahead, how a bay area artist is making magic for a 10-year-old boy with cerebral palsy. it will make you bay area proud. l

palsy ... is traveling in style these days ... thanks to the work of a vallejo artist, a welcome back. a peninsula ball with cerebral palsy is traveling in style these days thanks to the work of a vallejo artist, a woman he barely knows. garvin thomas shares the story that brought them together in "bay area proud." >> priscilla somewheuarez has b

doing art since a little girl, but trying to do it for a living is new. so taking on a non-paid project requiring hundreds of hours of work is a big sacrifice. as priscilla will tell you, the reward was also big, too. >> reporter: inside her art studio, priscilla creates works with a strong theme running through them. >> time to dry a bit and get some highlights on it. >> reporter: in spite of what you might think after seeing her latest creation, dinosaurs is not that theme. still, this guy does fit it. >> i think i felt it was connected to what i'm doing in some way. some of them are based on my own journey with my hearing loss. >> reporter: she suffered severe hearing loss when she was 17 then gave birth to a deaf son. >> he wears cochlear implants. >> reporter: telling the stories of those with disabilities is what she feels compelled to do with her art. >> everyone has a story that can be amazing and unique. doesn't make them better or worse for you.

those are all beautiful stories. right in there. >> reporter: so, where does a five-foot tall, ten-foot raptor fit in? it's not so much a story. it's this boy's life she's enriching. it's a gift for 10-year-old christian guerrero. >> this is extremely rewarding to me. >> reporter: a few years ago she heard about magic wheelchair. creating elaborate costumes that fit around children's wheel shares. she was touched and asked if she could help. >> they said priscilla here is the family. priscil priscilla, here is the family. the kid likes raptors. good luck. there you go. >> reporter: priscilla sought the help of friends and youtube, and 100 hours of labor later, she's ready to

surprise christian and his costume. >> usually we attract attention just because we have a special needs son in a wheelchair and now with this amazing opportunity he's going to get attention for a whole different reason. look at this. i'm speechless. >> reporter: it was a lot of nonpaid work for an artist still trying to find her way in the art world. so worth it to one little boy when navigating the real world can always arrive in style. garvin thomas, nbc bay area news. >> we have much more ahead on "today in the bay." coming up, a blank paycheck all because of the government shutdown. why members of the coast guard are included and what's being done locally to help them until the shut jodown ends. and a 13-year-old girl kidnapped months ago found alive, now she's finally free.

he hear how the teen escaped her captor and found neighbors to help her. here is a live look ou

good morning. it is 7:28 on your january 12th. here is a live look outside in downtown san jose. yes, this is an entire house being moved. this is the associated students house at san jose state, formerly known as the sheller house. it's being moved to a new location on campus, literally. it's up on wheels right now. it was built in 1904, weighs approximately 400,000 pounds, two tons. watch out for street closures in and around san fernando and san carlo streets if you're headed there. good morning. thank you very much for joining us. i'm kira klapper. meteorologist rob mayeda is in for vianey with a look at our microclimate forecast. thank goodness it's not pouring rain for that move. >> imagine driving around and

seeing a house on the road? >> a huge 114-year-old house. incredible. >> wind and rain would be a problem. we're not seeing that. some passing showers, but also some beautiful sunrise views. it's not all that cold. a light jacket is fine this morning. 53 degrees. as our doppler loop will show you, still some passing showers. there's a reason you want to keep the umbrella on stand by for the three to five minutes of showers passing by today. highs in the upper 50s to low 60s. let's look at this hour-by-hour. partly cloudy skies. around 6:30 to 7:00, a few showers there still around the marin coast and parts of the south bay. partly cloudy skies to start. progressively trending wetter as we head towards tomorrow evening and tomorrow night. we'll talk more about that and more storms in the seven-day forecast coming up. >> all right.

thank you very much. we begin with developing news in contra costa county. a car full of teens involved in a deadly crash. it happened around 9:30 last night in antioch in a busy part of town, lone tree way off highway 4. six people were in the car, all of them under 18. police say two of the teens died, including the 17-year-old female driver. four others were trapped and had to be cut out of this mangled car. they were taken to the hospital, their conditions are unknow. officers are investigating whether wet roads contributed to the crash. now to our other top story that's captured the nation's attention. a grieving college town and a family left without its rising star. there's a growing memorial outside the davis police department as that tight knit community mourns the death of rookie police officer natalie corona. the 22-year-old was ambushed, shot and killed thursday night.

her father is opening up to us. cheryl hurd has the emotional interview and chilling details about the crime. >> i want her to know i'm going to miss her a lot. i think everybody, the whole family will miss her a lot. >> reporter: he says his daughter natalie never wanted anything else but to be a police officer. >> i couldn't get her to think about being anything else but law enforcement. she wanted to follow in my footsteps. >> reporter: his daughter's dream finally came true last summer when she graduated from the police academy. >> after she graduated, she said okay, dad. can i call you brother cop now? i said yeah. now you can. she just smiled and gave me a big hug. >> reporter: he had no idea his daughter would have to pay the ultimate price many officers face so soon. officer corona was shot and killed thursday night when she was responding to a routine traffic collision. >> the suspect rode up on his

bicycle and was in the shadows on the sidewalk. >> reporter: the sheriff's chief said his rookie police officer was in the street when the suspect opened fire. >> shot her once. and she went down to the ground. and he then ended up shooting her multiple times. >> reporter: police are calling this an ambush. the suspect reloading his with that several times, shooting wildly if many directions. chief patel says he was wearing a bulletproof vest, once they caught up with him in the home where he was living. he shot and killed himself before police could make an arrest. >> we would like some answers. what happened? that kind of question. we're not angry people. >> reporter: cheryl hurd, nbc bay area news. >> governor newsom ordered flags to fly at half staff at the state capital. he says he joins all californians in mourning the

loss of this officer. in a statement he says officer corona was protecting her community from harm when she was tragically shot by an armed suspect. in other news, the government shutdown is the longest in u.s. history. local families are banding together to help those who are not getting paid. a lot of people are without a paycheck. >> it's friday night, the alameda island brewing company is busy. >> i was happy we made plans with our friends to come out tonight. chill out and relax a little bit and just take edge off some of the stress. >> reporter: amy's husband is in the coast guard and required to report for duty. he's not getting paid. this week she's been having to juggle the family's finances. >> family takes care of family. >> reporter: in an effort to help, local businesses like the brewing company have been collecting supplies and gift cards to benefit coast guard and personnel.

or coasties. >> we have at least seven groups in here that are all coast guard. we love them. they love us. >> reporter: they are working with the group of coast guard wives collecting donations at the armed forces ymca. they'll be distributing them this weekend. she tells me it is bad enough to make ends meet but she is infuriated with some of the suggestions being made to get through the shutdown. >> suggesting that people to support themselves through these times of not getting a paycheck is to have a yard sale. which is the most ludicrous thing that i think i've ever heard. >> reporter: in washington, there are no signs that president donald trump or congress is budging. bay area congresswoman jackie speier said she is refusing her salary solidarity with federal worker. she is among other lawmakers who volunteered to forego their paychecks until the shutdown ends. ruth bader ginsburg does not

need more treatment following compani cancer surgery last month. many were concerned when the 85-year-old missed oral arguments on monday. it was her first absence since joining the supreme court in 1993. from now she will work on home relying on written briefs and transcripts from court. now to a story many are calling a miracle. how did a 13-year-old girl escape months after being kid named? just some of the questions people are asking investigators in wisconsin. the 13-year-old is back home for the first time since her parents were murdered. nobody had seen jayme closs for 88 days, then on thursday she came running out of the woods. the people who found her say she knew her parents were dead and that she had been taken. jayme said she was being held captive in a cabin. she gave a description of her kidnapper's car which led to the arrest of 21-year-old jack

patterson. >> only a few months ago we as a community gathered to pray for jayme's safe return. god has answered those prayers. >> investigators say patterson has no criminal history. they're still trying to figure out his motive. he's expected in court on monday. beefed up ta trollpatrols i san francisco neighborhood where an elderly woman was beaten and robbed. 89-year-old yik oi huang was attacked in visitacion valley. officers found her across the street from her home unconscious. officers say she was walking around the park when it happened. huang remains in critical condition. >> she has fractures all over her body, all around her face. she's suffered tremendous force to her face. >> the police officers association is offering a $10,000 reward. it was the first homicide of

the new year in san jose. a woman stabbed to death. her body found thursday night inside of her home. this is on daryl drive. officers were responding to the home after a call about a possible dead body. no other details are being released. no suspects have been named. four people are out of a home after flames tore through an aptd buiartment building in campbell. fire fighters say it stopped on the top floor of the fourplex. everybody made it out okay, but for those who lost their homes, emotions are visible. >> no, i wasn't here. i just came out, i went out on a lyft pick up. i picked my friend up from work and got a phone call from my neighbor saying the building was on fire. >> what are you going to do now? >> i don't know. i don't know. >> the cause of the fire is

under investigation. it is 7:37. still ahead on "today in the bay," a major milestone for steph curry last night at oracle arena. the list he's quickly climbing to the top of next. this is a fight. not to the finish. but to the beginning. a fight that can only be won, if we stand together for one cause. him. expert care for every new beginning.

steph curry making history during the warriors game against the chicago bulls. more on that in . we had a milestone in oakland last night. steph curry making history in the warriors game against the bulls. first to oracle arena. boogie cousins getting in some work before his season debut on friday night. he missed the first half of the season recovering from a torn achilles. the game was all warriors. here's the shot of the night. did anyone see that going in? the long three-pointer to beat the buzzer. that should have been worth four. looking like steph there. speaking of steph, with the three-pointer, curry moves into third on the all-time list for threes made. it won't be long before he sits at the top of that list. the warriors blow out the bulls,

146-109. and here he is, the newest member of the san jose earthquakes. the team selected siad hajji. he is 19 years old, originally from kenya, and was granted asylum in the u.s. when he was just four years old. coming up, trouble at sea. the sickness turning a pleasure cruise into a floating nightmare for 500 passengers. and the weekend begins with our stormranger mobile doppler radar. more stormy weather ahead setting up in the seven-day forecast. we'll talk about that when we come right back.

. saturday morning beginning with a view from the sierra. it looks cold right now. 19 degrees cold right now in south lake tahoe. partly cloudy skies. some patchy fog. easy travel for a change today.

tomorrow, if you have plans around lake tahoe, a chance for showers. unlike last week, not much to see here. we'll have rain in the bay area. you can see around south shore of lake tahoe, showers showing up and more snow closing in on tomorrow night. emeryville, 52 degrees. low 50s and gorgeous sunrise view there in san francisco. 53 degrees. still seeing a few scattered showers on our stormranger mobile doppler radar. you can see the progression of the showers coming from the south and heading off to the north and west. this is because our storm system today is mainly impacting central and southern california. sunday's weather system still lurking offshore. today, rainfall totals not expecting much. keep the umbrellas on stand by for a few passing showers today. temperature-wise, not that bad.

a mix of sun at times, clouds. still a chance of showers, which i think will be highest for areas around the south bay. around 6:30, still seeing that along with the clouds out of the south. heading into tomorrow morning, things look mainly dry. heading towards the evening, we see the rain on approach, possibly heavier showers across the south bay. not as much for the north bay going through your sunday forecast. sunday, most of the day is dry. after sun down, rain chances increase. areas south of san jose will pick up the most rain this weekend. a lot of that coming in towards sunday night and monday. there's the first storm system. a break coming up early on tuesday. then tuesday afternoon into wednesday, you can see the rotation of the arrows offshore. surface low to the west will probably make things windy for tuesday into wednesday. another storm system gets its act together wednesday into thursday. this is probably the wettest and windiest weather ahead in the

seven-day forecast. if you have plans around the north bay or if you're around the north bay midweek or the santa cruz mountains, you can see the seven-day rainfall outlooks include heavy rain at times. once we pass that thursday storm, things trend a bit drier friday into next weekend. the way things look now, showers today. widely scattered showers for the south bay. some rain picks up again tomorrow night into monday. then tuesday into wednesday storm and the thursday storm that has the potential for heavy rain. one to two inches possible on wednesday. another 1 to 3 inches on thursday. a windy, wet, and some high surf midweek forecast there around the bay area and beyond for the middle part of the week. >> busy week ahead. thanks. still ahead on "today in the bay" -- >> neither a lottery winner nor a scam victim, yet he ends up with a 5$500 million check.

nbc bay area responds next. peni

figure" dilemma that, at first, welcome back. it's 7:49. nbc bay area responds to a peninsula man with a nine-figure dilemma which at first sounds like a problem we would all like to have. let's get to this half billion dollar blunder. >> for a few seconds i got to hold on to this redwood city man's check for 5$500 million. i felt empowered with that

sliver piece of paper in my hands. well, sean felt rich too, until he came eye to eye with a bank teller. >> just as the lottery jackpot ballooned among $500 million this past summer, sean found an almost identical check in his mailbox. >> one, two, three, four, five, six. six zeros. that's a lot. >> the total amount made payable to him was amazing. >> 500 million. >> i'm thinking scam. overseas lottery win, inheritance from an unknown relative, gift from a nigerian prince, right? wrong. he expected this check. he worked for postmates. the san francisco based delivery service. >> i did for about a year. >> drivers filed a class action lawsuit over their pay and they settled for $8.75 million. sean's slice was $31 but somehow this monster check arrived instead. the bank refused to cash it, not

for 500 million or even the 31 sean was owed. they laughed. >> reporter: turns out he's not alone cashing a settlement check. >> at trump university we teach success. >> reporter: some students of trump university sued for fraud. the president said he wouldn't settle. but days after the election, he did. patti in pacifica was due $10,000. however her settlement check bounced. patti requested a new one, one wasn't gr wasn't granted. patti that doesn't want to be on tv got a new check for 10 grand and that cleared. as for shawn. >> how do i cash it? either way? what do i do with it? >> in addition to the 500 million, we spotted a second problem. look at the date. 1951. >> maybe you just have to wait until 2051 to cash it. >> we started asking questions. post mates did not respond but we found the people that printed this check.

they blamed it on a clerical error and said they sent out a second check like this to someone else. within a week he got a new one for $31. not 500 million. >> it seemed funny when i got it. i thought you would be great to look into it. >> reporter: these cases got us wondering, are we getting more of these class action notices in the mail? >> class actions are very prevalent right now. they're useful. >> but here's the thing, lots of people just ignore these notices leaving money on the table. case in point, pro flowers. customers sued saying they were duped into a paid membership. pro flowers settled. court documents say 1.4 million people were entitled to a cash refund if they responded. only 3,000 did. not even 1%. so she encourages us to read every class action notice that we get. >> it can be a way of getting some remedy versus none at all.

>> reporter: here's the good news, opting into a class action settlement usually requires minimal work. also most of the notices now have a companion website that translates it into regular english. an a pro tip, the lawyers often use the same template over and over and over again. if you learned to decipher one, you likely learned them all. give us a call at 888-996-tips or go to nbcbayarea.com/responds. >> chris chmura with the great advice. now to a royal caribbean cruise heading back to florida early. hundreds of passengers are sick, stuck in their rooms with neurovirus. 402 people to be exact on board the oasis of the seas have been quarantined. crew members are working overtime to sanitize the ship. it was headed to jamaica. officials there wouldn't let the ship dock. we have much more ahead.

our clear the shelters segment featuring our friends from pets in need. we'll be right back. "clear the

with our friends from pets in need. welcome back. it is time for our clear the shelters segment featuring our friends from pets in need. with have o'keefe who is the cutest little thing. i know you kind of -- you get mutts usually, you think he's like a terrier chihuahua mix. probably a good home for him, 16 weeks old, a home where they can let him get out and get out his energy? >> yes, one that will jump on board with the training process, getting him exposed to the world. having friends and family come over and meet him. getting him out for car rides. basically exposing him to whatever he will experience in his life, having good exposure. always being sure to bring treats and toys along.

>> yes, he loves these treats, i can see. he's sweet. you always teach me something new. i didn't know that his age right now is kind of like the cut off for socialization, so to speak. you not only spay, neuter, microchip, flea collar, do all these things, but you specifically have humanized him, socialized him until this point. >> along with all the volunteers and other staff. yes, exposing him to different types of people. volunteers wearing hats, we might put our hood up and go in, play with him. >> kind of teach him what he might encounter in the real world. >> yes. >> i see. it's almost like when you have a kid, you can't have them turn a certain age and expect them to know things. you have to teach them up to that point. >> we talk a lot about how we take care of the medical issues that our dogs and cats have, but also the socialization part that also is part of getting animals

ready to be adopted. >> i didn't know there was that kind of 16-week cutoff. that's really good to know for puppies. we have mentioned that you are taking over the palo alto city shelter. >> right. >> you'll offer these same socialization opportunities for puppies and kittens there. >> the same process, the same level of service and care we provide in redwood city we will provide in palo alto. >> even people with dogs and cats from other shelters could bring them to you and pay for socialization help? >> we won't provide that service, not initially in palo alto. what we're saying is the animals that are brought to us either in redwood city or palo alto or that we bring in ourselves will have this sort of holistic level of care and level of care. >> if you're interested in

o'keefe, find out at petsinneed.org. thank you all for coming in. thank you for making us a part of your morning. more local news tonight at 5:00, 6:00, and 11:00 and all day on nbcbayarea.com. . symbol you know you're

watching television that's educational and informational. the more you know on nbc. josh: today on the voyager i make friends with one of helsinki's special residents. i totally adore him. he's like a big puppy. sample some of finland's popular snack foods. one of those will fill you up, keep your stomach busy in the ntertime, for sure. and i feel the heat in the sauna, 131 feet in the air. i've never in my life seen anything like this, this is insane. my name is josh garcia. ever since i was a kid i've dreamt about travelling the world by ship, immersing myself in new cultures, and exploring nature's wonders.