tv Today in the Bay NBC May 4, 2019 7:00am-8:00am PDT
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-sap center good saturday morning. the first weekend of may. here is a live look outside at the shark tank. the series is tied at 2-2. game time tonight against the avalanche, at 7:00 p.m. good morning, thanks for joining us. i'm kira klapper on this may 4. may the 4th be with you. as you celebrate. or kentucky derby day if that's
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your thing. vianey has a look at the micro climate forecast. >> i want to wear one of those big beautiful hats. >> any excuse to wear a good hat. >> stylish. and looking beautiful. but we do have some coastal clouds hanging out. the sun will be coming out a combination of sun and clouds. san francisco, 51 degrees right now, and our microclimate highs will be a couple of degrees cooler a little bit of a cooler trend under way. patchy fog along the coast. but the daytime highs will be topping out in the upper 50s for san francisco. so definitely make sure to wear a sweater being out in the city all weekend, sightseeing or anything like that, and in oakland, upper 60s, 69 degrees. and then we warm up just a little bit, into the south bay, and 75 degrees, and then into the valley areas like concord, we will still top out in the 80s. a good spread of micro climates and a chance of showers, we will
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give you timing on that. >> a lot to track all right. see you in 15, thank you. we begin with a fiery crash that left at least one person dead and shut down highway 101 in south san francisco overnight. it happened around 12:45 this morning on northbound 101 near sierra point parkway. the chp says it remains clear how the crash started but we know five cars include agriculture bus were involved. more than a dozen people were on board the tour bus. several people were taken to the hospital to be treated. three of the vehicles involved were engulfed in flames including the tour bus and crews say they had a hard time fighting the fire. >> out here on the freeway, we don't have any active water supplies, no hydrants around, so we set up a water shuttle where we had a primary pumping engine suppressing the fire and multiple other fire resources, fire engines to shuttle water back and forth. >> all four northbound lanes were shut down for several
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hours. one lane is now back open. traffic is being diverted to the bay shore boulevard off-ramp. now, to developing news in florida, where a jetliner slides off a runway into a river. and authorities say all of the people on board are lucky to be alive. the boeing 737 with 143 people on board veered off the runway of a military base and ended up in the st. john's river. this is near jacksonville. it was a military charter flight, flying from guantanamo bay, cuba, and arriving at naval air station jacksonville. as it was landing, the jet skidded off the runway, and right into the river. look at that. it's not clear what went wrong. the plane was carrying 136 passengers and seven crew members. by the way, this was a boeing 737-800, not the 737 max version that's been in the news recently. our aviation analyst mike mccarron weighed in on what investigators will have to look
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into. >> we will have to figure out in the morning, when we start looking at what happened, and look at the cockpit recorder and flight data recorder and see exactly where they were when they touched down, did the brakes have a problem, did they come in too fast, too high and put the pieces of the puzzle back together. >> the flight is made twice a week. 21 people were taken to local hospitals. again authorities say it was a miracle there were no major injuries. in the coming days, there certainly will be more stories to be told. be sure to stay with us for the latest from florida. we have been tweeting updates. be sure to check our handle and follow us at @nbc bay area. to a developing story oversea, nbc news has confirmed last night that north korea fired several missiles from the eastern coast. south korean officials say they were short range missiles that traveled no more than 14 miles. none reaching japan. president trump has been briefed on the launch. the white house released a statement, saying, quote, we are
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aware of north korea's actions tonight. we will continue to monitor as necessary. back here locally, you may have to take a cab again like the good old days because getting around san francisco may be tricky in the coming weeks. that's because uber and lyft drivers are planning a day of protest, saying they want to be treated better. today, we have more on why the timing of the strike for uber is extra important. >> reporter: uber drivers may hit the brakes in san francisco wednesday, unplugging from the ride share app in protest, striking for better wages and benefits. >> the health insurance would be nice. that would help. >> reporter: not every driver we spoke to in san francisco knew about the plan. some didn't think it was necessary. >> yeah, it's fine sometimes. >> reporter: the may 8 strike is also usually organized in l.a., chicago, new york, and london. it comes the day before uber is expected to go public. the company could be valued at $90 billion.
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>> i didn't use it. >> some uber drivers support the drivers effort. >> they're not getting health care or benefits or 401(k) and all they're getting is the fare, so they should get paid more. >> nbc bay area news. now to two south bay businesses that abruptly shut down. test results showed elevated levels of lead at both target masters left and sweet's gymnastics in milpitas, next door to one another. the health department is working to assess how serious the risk is for those who visited the businesses. it is not clear what prompted health officials to visit the businesses in the first place. under new scrutiny, california's attorney general is launching an investigation into how catholic diocese handle sex abuse allegations. among the big questions is did church officials report allegations to law enforcement? attorney general javier becera says his office will audit all 12 of the state's roman catholic
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dioceses, and that includes san francisco and san jose. the diocese of san jose released a statement in part saying in the spirit of transparency, the diocese of san jose is carefully reviewing the request and intends to cooperate with the attorney general's office. now, to a man arrested for animal cruelty. after a group of sick dogs were found in a trailer. police say this man you see here, jeremiah weberling had ten dog, none of them with food nor water. they're currently being treated by a veterinarian. sadly one of the dogs died. two of the dogs were so sick, they had to be euthanized. mobbed by teens. we are now hearing from a woman victimized by a late night crime spree in castro valley. it started late thursday night in san leandro. almeda county sheriff's deputies say a teen stabbed a man in the leg and stole his car and took off with three friends. about an hour later the group of
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teens stole a black car from a woman after threatening her and her daughter with a knife as well. >> they started saying give us the keys, they got, that they were going to stab me, they had a weapon. >> deputies chased the boys for miles before the driver crashed into a fence near 580. police arrested the driver, but the passengers all got away. we're told the man who was stabbed is expected to be okay. it is 7:08. we have much more ahead on today in the bay, coming up, she flew out of sfo to the east coast and when she landed, all her luggage was there, except the most important thing, her dog. we will tell you the mistake that sent the dog on a different adventure. >> and think portuguese. even on cinco de mayo weekend. we will show you what makes this pop-up store the hottest thing in the south bay.
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welcome back. just shy of 7:11 on your saturday morning. the kentucky derby will begin at 11:30 our time, right here on nbc bay area. a live look, gloomy morning, cloudy skies and fog over sfo. and we have a slight cooldown ahead in the temperatures. the cooling trend is under way for the weekend. and we even have the possibility of rain. our meteorologist will be along in four minutes. we all hear of baggage mix-up at the airport but rarely do we hear of a dog mix-up. a woman and her dog left sfo this past week and she made it to north carolina but her dog ended up in philadelphia. today, we have more on how it all happened. >> this all started at the check-in line at sfo. >> i checked my dog. >> speaking to me by video chat, amber dalton says she was headed to raleigh, north carolina, but there was a problem. >> i was pulled out of line at boarding and told that the flight that was going through
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chicago was not safe for pets. >> she had checked her 13 pound poodle beast in the cargo hold and too big to fly in her seat and instead of flying to chicago, they would have to fly to dallas, and that's not what happened. beast and the rest of her luggage went to chicago anyway and beast didn't get to raleigh that night. it took gate agents a few hours to track him down. >> they did not know where he was. and then about 10:30 they let me know he had been put on a flight to philadelphia. >> american airlines apologized for the mishap issued a statement in part, a conflict in our customer's routing and policies caused us to keep their pet overnight in philadelphia at a local pet hotel. amber had to leave raleigh and head to roanoke virginia to american airlines flew beast to raleigh and drove him to roanoke where they were finally reunited a day and a half after they left san francisco. >> come here, baby. >> amber says she appreciates that american gave her a free flight voucher and wave her luggage fees.
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>> thank you. but how did you do this? and what are you going to do to make sure this doesn't happen to another dog. >> nbc bay area news. >> so glad they're reunited. 7:13 now. we have much more ahead on today in the bay, coming up, an enormous and unique type of shark has been spotted off our coast. we will tell you where it appeared for the first time in 30 years. coming up. >> and it is a little bit cooler, but cloudy out there, live look at san francisco, i am tracking cooler temperatures but also we've got a chance to see some showers in the forecast. when will it arrive for your weekend? i will have a look at that coming up. ♪ flintstones! meet the flintstones. ♪
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off the coast of california shocks swimmers and captivating scientists. the shark was seen near the channel islands in santa barbara county. the enormous and rare species can grow up to 45 feet. that's the size of a bus. this specific shark hasn't been spotted swimming off our coast in three decades. don't worry, though, we're told there is no sort of jaws situation. this humongous creature doesn't even bite. >> these sharks are large bodies, plankton sharks and these guys are eating copopods and krill and other plankton in the water column. >> they're the second largest of the spark species behind whale sharks. we know there is much to be true. there will be lines. but we're told it is well worth. it today, there is a little taste of portugal ahead of tomorrow's cinco de mayo celebration's authentic pastiche
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denadia. it is on the dessert menu at the san jose restaurant and they had their first pop-up sale last saturday. >> last week, we sold out within like an hour. i wasn't expecting such a long line, but from 10:30 to like 11:30, there was a huge line all the way down the street. and i panicked because i didn't have enough. >> wow, good problem to have. she has since doubled the recipe for today, good news there, they will be sold in boxes of 6:00 from 11:00 a.m. to 2:00 p.m., and adega, is san jose's first restaurant to earn a michelin star. wow. you have a chance to own an iconic bay area house. the full house is up for sale and it's undergone a major renovation. take a look for yourself. looks nothing like it did on the show. because of course, they didn't use the inside. the owner of the home created
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the show-ful house. he is now in l.a. the home has four bedrooms, three and a half bathrooms and $5.9 million and if it is sold it will be the highest selling property in the lower pac neighborhood. >> that is a gorgeous home. >> if i had the money, i would buy it but not to live in it. maybe to rent it out. >> all of the people who stop by and look at it and the parking there is just, whoo. >> that's true. >> the crowds would be annoying. >> rent it out as an airbnb, or something. >> vianey is here with the forecast for the first weekend of may. >> a little bit of clouds. but we will be comfortable. and the temperatures will cool off to give us a good day to hang out outside despite the clouds. a good marine layer. there is san francisco. 51 degrees. right now, in san jose. in the 50s. 53 degrees, the wind speed is light. and i want to talk about what we're tracking.
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so doppler radar right now, this is kind of what we've been focusing on, it is this upper low, you can see it kind of turning just off the coast, right now, it is about 600 miles from san francisco, and the reason that we're looking at that, is that is going to bring the next chance of possibly seeing some shower activity in the bay area. so right now, it looks like that system is going to kind of make its biggest impact from santa cruz, southward. as far as rain totals go, well, that's still a little bit up for debate, as it inches closer but what you're certainly going to see for today is the cloud cover, and of course, right now, we're seeing some marine layer coverage, in santa rosa, portions of san francisco, down through half moon bay and not as cloudy in santa cruz but look at the microclimate high, we will be just a couple of degrees cooler, but again, very comfortable. 75 degrees in san jose. and still 80s in concord. and warm in through the valleys. oakland at 59. 69. and look at the ten-degree
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difference between san francisco and oakland. san francisco will only be topping out at 59 degrees. this is certainly a great way to showcase our microclimate. we go from 50s in san francisco to 69 in oakland and then a little bit further inland and you're at 80 degrees in concord. so depending on what type of weather you're looking for, you can certainly find that today. the hour by hour outlook, i want to turn your attention towards the time line up here. by about 6:30 p.m. tomorrow, again, like i mentioned areas like santa cruz and southward are more likely to see some rain activity. you could get a couple of pockets of showers in through the south bay. but a lot of that rain seems to be focused south of us. as it makes its way inland, overnight sunday, into early monday morning. the rest of the bay area could be seeing rain. this looks a little more dramatic than it really. is we're talking anywhere from a couple of hundreds to just under a tenth of an inch. quick moving. spotty and light. at times, we could see a couple of pockets and then monday, it will move out. making way for a clear tuesday
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ahead. so because of that, we will keep the cooler temperatures in through san francisco for sunday and then early morning chance of rain for your commute on monday morning and then things kind of clear out and move out by tuesday. our temperatures begin to warm up into the 60s again. and then we will climb into the upper 70s by wednesday and thursday. so just a couple of showers, but if you live in the south bay, it will be the type of shower ha will get your car a little dirty so you may want to hold off on that. >> and i just have pollen just covering my car right now thank you. it is 7:21. still ahead on today in the bay, a local architect's sudden death pushes his friends and family to take on a project in his memory. we will tell you why they chose to fix up this house, coming up in this morning's edition of bay area proud.
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for saving the kingdom what doth thou desire? my lord? hey good knight. where are you going? ♪ ♪ climbing up on solsbury hill ♪ grab your things, salutations. coffee that is a cup above is always worth the quest. nespresso. tis all i desire. did thou bring enough for the whole kingdom? george: nespresso, what else? beloved architect in the south bay this past weekend. welcome back, it was a unique memorial, for a beloved architect in the south bay this past weekend. no candles nor music. instead, mourners brought out
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power tools and paint rollers. today in the bay, we have more on why it was so fitting in this morning's bay area proud. garvin? >> the person remembered is an architect brad mccurry and when friends and family and co-workers searched about for the best way to remember him going forward, it was what he had done in the past. >> yes, so i think this would really something to look at again. >> a good architect never leaves any detail untouched. >> can you go square top. >> it is how terry martin has run his los gatos firm for close to 30 years. >> bring it up six inches. >> for the past six months, there is one part of terry's own office he can't bear to touch. >> the desk of fellow architect and father of two, brad, who died suddenly, at the age of 47 last november. >> brad is in my memory all the time. brad is in my office's memory all the time. >> terry says he and brad worked so well together because of how
quote
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different they were. each charming clients the other couldn't. >> i don't want to say good cop, bad cop but a lot of times it is kind of how it worked out, you know, our personalities were different enough that we were very complimentary to each other. >> one thing the two did have in common, though, was a desire to give back. for the past ten years, helping the nonprofit rebuilding together silicon valley, fix up the homes of low income elderly, and disabled. >> three and a half inch deck screws. >> it is when terry thought, how best to memorialize his partner and friend, it wasn't with candles and music, it was hammers and saws. >> that's totally brad. that's what he would be doing. that's where he would be. >> on saturday, dozens of volunteers each with a connection to brad, descended on joan's san jose home. >> i think it is wonderful. >> they repaired her deck.
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painted her bathroom. even installed a new dishwasher. it is part of the good that rebuilding together regularly does. just on this day, it was a little more special. >> brad's here. brad's totally here with us. he's doing this day with us. you know, and he's part of it. >> brad's family, friends and co-workers not only volunteered to do the work and they raised the money to buy the materials to fix joan's house. garvin thomas, nbc bay area news. >> he is proudly shining down on them. thanks. it is 7:26. we have much more ahead on today in the bay coming up. so what exactly was that radio active material that created concern and shut down streets in a major park on the peninsula? we have the unexpected twist, and new details about the homeowner. >> plus, president trump boasts about job numbers and vladimir
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good morning, it is saturday, may the 4th. here is a live look outside in walnut creek. the sunshine, even though we have some low clouds there in the sky. we have may the 4th be with you today. we have the kentucky derby happening. a lot on this first weekend of may. thanks for joining us. i'm kira klapper. vianey arana has a look at the microclimate forecast. you say it will still be lovely but a cooldown. >> it will still be lovely because the temperatures whip be nice, and it will still be a nice day to go out and enjoy it. we're not talking about rain. cloud cover. a nice shot of woodside with the cameras. and a look at the current temperatures. san francisco, 49 degrees right now. we warm up in san francisco. but only by about ten degrees. and san francisco will top out in the upper 50s. the rest of the area expected to
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climb to the 60s and 70s. and i want to do a special shout-out today for our comcast cares day, volunteering at local schools throughout the bay area, and this event with the bay area talent, and it is a great day for that. we will see the clouds burn off by 10:00 a.m., and then right around 11:00, we will start to see some sunshine. and this is why i love the slightly cooler temperatures. not too hot. with the yard work. we do this every year. i was out there this year, but this year, i will actually be out at the hola run track at the san jose event. and we are going to have our truck out there, i will be out there handing out free ice cream. completely free. the event is from 8:30 to 12:00 at discovery meadow and the temperatures, a little cloudy, there's never a bad time to eat ice cream, come on out, say hello and a complete look of when we're tracking the showers coming up. >> that's a good reward. run a race and get some ice cream. >> you deserve it. >> and you get to meet vianey. and we will see you again in 15
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for the full forecast. thanks. we begin with a fiery crash that left at least one person dead and shut down highway 101 in south san francisco overnight. it happened 12:45 this morning on northbound 101 near sierra point parkway. the chp says it remains unclear how the crash started but we do know five cars including a tour bus were involved. more than a dozen people were on board the tour bus. several people were taken to the hospital to be treated. three of the vehicles, including the tour bus, were engulfed in flames. crews say they had a hard time fighting the fire. >> yes, out here on the freeway, we don't have any active water supplies, no hydrants around, so we set up a water shuttle where we had primary pumping engine suppressing the fire and multiple other fire resources, fire engines, to shuttle water back and forth. >> all four northbound lanes were shut down for several hours. one lane is now back open. and traffic was being diverted
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to the bay shore boulevard off-ramp. if you missed it, the u.s. saw its lowest unemployment rate in decades. for president trump, he still could not avoid questions about the mueller report. the president spoke with russia's leader for the first time since the report's release. janelle wang has more on what the two leaders discussed. >> president trump talked to russian leader vladimir putin by phone saying many of the issues they discussed, the conclusion of the mueller report. >> he said something to the effect that it started off as a mountain and it ended up being a mouse. but he knew that. because he knew there was no collusion. >> what they didn't discuss, the focus of mueller's report, russian election meddling. >> did you ask him not to meddle in the next election? >> we didn't discuss that. >> russia in the spotlight again on a day when the president is basking in some of the strongest job numbers in a generation, the economy added more jobs than expected last month, the jobless rate fell to the lowest level since 1969, more evidence that
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the decade long recovery continues. >> our country is doing well. never probably has done as well as it is doing right now. economically. >> president trump believes that we're just getting started in this economy. >> congressional democrats feel they're just getting started in their battle with the white house and attorney general william barr. the house judiciary chairman nadler wrote barr setting monday morning deadline to give the committee more access to the mueller report. >> to see the attorney general of the united states withhold the facts, misrepresent the facts, indeed lying to the congress of the united states, and doing so, he is lying to the american people. >> democrats, not backing down, from what they call their oversight responsibilities. janelle wang, nbc bay area news. san francisco is suing the trump administration over its so-called conscience rule. the president just expanded the rule on thursday. if you're not familiar with it, it allows doctors and nurses to
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opt out of providing treatment that they personally oppose. the city attorney general, dennis herera pardon me says the conscience rule allows providers to deny treekt to lgbt patients, women seeking abortions or birth control or anyone seeking assisted suicide. herera as it allows health care workers to apply religious believer ahead of the health care of others. and we have newly surfaced video that appears to show the latest stanford student caught up in a college admissions cheating scandal. her parents are accused of paying more than $6 million to get her into stanford. >> hi, i would like to thank everyone that has helped me, and all of that. and i think that like author, i felt like, you know, you can always achieve the things that you want to, if you try hard.
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>> that is the student, and we are told the video was recorded in the summer of 2017 just before she started her freshman year at stanford. it has since been reposted on social media. her mother is accused of paying $6.5 million. the payment is the largest amount yet in the college admission scandal. zhau comes from a family of pharmaceutical billionaires in china. prosecutors say this man, the ring leader, william singer, got her recruited to the stanford sailing team by giving the coaches a fake list of her sailing accomplishments. now, to that toxic scare in san carlos, it took an interesting twist yesterday. tiny amounts of radium and cobalt were found in the backyard of a home on cedar street, right near burton park. state health workers removed the material from the home. officers determined it was not dangerous to nearby homes. it turns out the toxic materials belonged to a scientist who died earlier this year.
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he lived in the home for years. worked at the stanford linear accelerator. and all those items were found as his children were cleaning out his home. safety advocates gathered in san francisco last night to demand change and held a vigil where a woman was hit and killed in a cross walk earlier this week. her son tells us the family is devastated. and something has to be done to protect people from cars. >> this is really painful. i don't want anybody to go through this. you can have only one mother. >> the woman was the eighth pedestrian killed in the city this year alone. police did say that the driver who hit the woman did stop and is cooperating with investigators. and inspirational rapper from los angeles had quite an impact in oakland last night. during a tribute for nipsey hussel, the giant mural was
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unveiled on grand avenue, his music focused on peace and empowerment in the black community and you may remember last month he was killed outside his clothing store in l.a. the artist timothy b was commissioned to paint the mural. >> i think they will look at this here, and see their own reflection. once we start to see our reflection within each other, that's when we will stop the violence. amongst our own people. >> the darryl reed foundation financed the mural and hopes the art will bring about change in the oakland community. at 7:37, still ahead on today in the bay, record-setting night for the giants and the a's. stay tuned. sports is next. alright, you excited? yeah! waaahoo... well... that was fun, right? it's time to get more. lower fares. better service. sweeter rewards. alaska airlines.
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the winner of tonight's game will take a 3-2 series lead. the puck drops at 7:p.m. you can watch it all here on nbc sports network. now, to the warriors, they have a pretty big playoff game tonight as well. they are in houston, getting ready for game three against the rockets. but the question everyone wants to know, is how is the finger? steph curry dislocated his left middle fing ner game two. fortunately his nonshooting hand but during yesterday's meeting with the media, he admitted it is still hurting. >> it feels all right. it is going to hurt. but it is what it is at this point. just got to keep playing. >> oh, boy. and again, game three is tonight at 5:30. and game four is on monday, also in houston. well, did you see it? it started out really ugly. in fact, many giants fans may have just tuned out all together. but then, an historic comeback. the giants in cincinnati, the team came back from an 8-0
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deficit. matching the franchise record. ninth inning, the former a's catcher, crushes the game-tying homer. a good way to make friends with his new teammates. to the 11th now. evan longoria, hits the game-winning homerun. somehow, some way, giants beat the cincinnati reds, 11-10. and it was an historic night for the a's as well in pittsburgh. where the game was delayed by about 40 minutes because of the rain. then a's catcher josh begley puts on a show. he had two bases clearing doubles and a homerun. a total of eight rbis on the night. that's the most for an a's player in 18 years. the a's beat the pirates 14-1. 7:41. we have much more ahead on today in the bay. coming up, did a long day ever ruin your vacation? a long delay at the airport? well, our chris chmura shows you how to make certain that your airline pays for making you
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wait. >> i will pay attention to that one for sure. >> definitely. >> in san francisco, we have some clouds out there. it is going to be a cloudy day. also cooler day. the reason for that, we are tracking changes in the forecast that involve showers. i will break down the timing and a look at the daytime highs coming up.
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it is 7:44. and it is a little cloudy out there. but don't worry, we're going to get a mix of sun and clouds. walnut creek, a live look, a bit of a cooling trend, that is already under way, in fact, our daytime highs, are going to be significantly lower, in some spots but right now as you head out the door, temperatures in the 40s for morgan hill. and 47 degrees, 53 degrees right mow in san jose, and in livermore, 48. and san francisco, 49 degrees. let's take a look at some of those low clouds. we have coastal clouds hanging out, santa rosa, san francisco, half moon bay, and even into parts of hayward and sunnyvale as well. we will see some clouds, but as the afternoon rolls around, we
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will start to notice a little bit of sunshine, and that will be just enough to warm us up into the 80s, for some interior valleys. so look at this spread of temperatures, we go from 59 degrees in san francisco. warming up by about 10 degrees, going into oakland, with a high of 69, and we warm it up by about 10 more, going into concord, with 80 degrees. the south bay will be topping out in the mid to upper 70s. so this is only going to get cooler as we head into tomorrow. this is setting us up for an even cooler sunday. the reason being, is that we are tracking a bit of an upper low that is churning just off the coast and right now about 600 miles away from san francisco, but i want to show you what is going to happen in the next couple of hours, so today, don't have to worry about any rain, just the cloud cover, but as we look ahead toward sunday, at about 7:00, in addition to that cloud cover, areas especially south of santa cruz, basically the santa cruz mountains, the monterey area, the first to see some heavier showers and pockets in san jose, and overnight as
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the system begins to move inland, we begin to see a better chance of rain in through palo alto, half moon bay, and hayward and pleasanton for your monday morning commute. it looks a lot heavier than the amount totals we're seeing on the models. right now it looks like anywhere from a couple hundredths of an inch to a tenth, maybe a few heavier pockets at times. but for the most part, this is a pretty quick-moving system. it kind of clears out and makes its way out by tuesday. things will dry out. but i want to kind of give a special invitation out to everybody. the comcast cares day. which means we have the crews from our station and telemundo helping our schools look beautiful, 64 degrees, topping out in the 70s and i will t wil be handing out free ice cream at discovery meadow. please join me. i will be out there with the folks from the stations and you have a chance to meet us both. and we have showers late sunday
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into early monday morning. if you notice by tuesday and wednesday, we will dry out and warm back up all over again. kira? >> i like it. vianey, thanks. 7:47. still ahead on "today in the bay" her summer vacation went south. figuratively. and her airline owed her cash. did you know your airline might owe you money as well? we have a tip that may potentially put hundreds of dollars back in your pocket next. this next story could saveu
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co welcome back. this next story could save you hundreds of dollars on your next international trip. consumer investigator chris kmurz responded to a half moon bay woman whose trip was wrecked when her flight was canceled. chris got her cash, using some little publicized airline lingo that we're eager to share with you this morning. >> here's an announcement you will not hear on the airport pa system. some airlines are required to pay you up to $700 in cash when a flight is late or canceled, because of something called eu-261. it is buried in airline code, and most people have no clue. >> it was amazing. totally amazing. beautiful countries. >> the family european vacation spanned two mesmerizing weeks and one bad night in lond en. we slept on the floor of the airport. >> not by choice. they were flying british airways from croatia to morocco via
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london when there was a monster flight delay. seven hour delay. and missed a connecting flight as well as a prepaid tour the next day and wound up paying for the hotel room they couldn't get to. in all, they were out $601. when pam got back home, she asked british airways for reimbursement. >> we waited a couple of weeks. and they responded by saying no, sorry, we don't owe you anything. >> so she called us. we contacted british airways. it offered $200 in vouchers. >> which is better than what i got. which was nothing. >> but we knew british airways owed pam more. $1600 more. you see special rules govern european union airlines like british airways. and american airlines when they're flying back from europe. it is called eu-261. and it says passengers are entitled to up to $700 in cash when flights are delayed or canceled. the amount varies, based on how long a delay lasts, what caused it, and flight distance.
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you could get nothing. but using british airways own web site, we figured b. a. owed pam's family of four $458 each. after our inquiry, that's exactly what british airways paid pam $1832. >> our pleasure. >> amazing. you guy disan amazing job. >> we asked british airways why they didn't offer the otts the full compensation from the start. they didn't reply. the otts were unaware of their rights and they are not alone. >> we sent our intern alex to sfo to find out what they know about eu-261. >> no idea. >> no. >> i hadn't heard of it before, no. >> a recent passenger poll found just 8% were aware of their eu-261 compensation rights. the poll was commissioned by air help.com which helps passengers
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file claim force a cut. because so few travelers are aware of their rights, air host johnny watt says millions arrive late, incur expenses and leave money on the table. >> every single year airlines are not paying out even close to the amount of people that they should be paying out to. >> airlines inform you of your 261 rights in the small type of your ticket contract so the onus is on you to know the rules and file a claim. if you're just now hearing about this, don't dis pair. you have three years after a flight to speak up. >> you're saying if a delay or cancellation occurred back as far as back as 2016 people can still file. >> absolutely correct. >> fabulous. >> as for pam, she is eyeing the next ott family adventure, determined to forget that night at heathrow, and remember her eu-261 rights. >> it is a good policy. i just didn't know it existed. >> back to those comes that will fight an airline for you, i want you to know they do charge fees.
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and in air help's case, it keeps 25%. but only if you win. now, you can file a claim yourself. start with a letter to the airline, making a specific reference to eu-261. and the cash you deserve. look it up on your care lines web site, the policy is probably posted there. we also put information on our web site, nbc bay area.com/responds. if you don't get the right amount you are due from an airline, let us know there, or give us a call, 888-996-tips. >> chris chmura always comes up with golden ideas. thanks, chris. it is 7:54. much more ahead on today in the bay, coming up, it is our clear the shelters, featuring pets, and kittens you don't want to miss coming up next. to simone, i leave the van gogh. to harrison, the wine collection. to craig, this rock. the redwoods to the redheads.
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friends for pets in need. the executive director is here with polka dot who you may recall from a few weeks ago came in, is she a she? >> yes. she. >> polka dot came in with her litter, her siblings, a week old, and now you, as a saint you are, fostered them and seven weeks old and just about ready for adoption. this is polka dot, this black and white one here. and you are getting them out, to get adopted hopefully? just in time to foster the teeny tiny kittens in your right hand. >> right. we just got these babies, a litter of four, yesterday. we will start with them, they're about, not just quite two weeks old. >> they're so teeny. both fit in your hand. >> they do. >> so basically, it is kitten season, we all know. you get this influx of cats but now you also have, you have had your redwood city location and now you have a palo alto location, so you have double the cats. >> right. >> and you need help with people not only adopting, but fostering
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them. >> fostering is crucial to help us to save more lives. we try to get the little ones especially into foster homes as quickly as possible. less likely to run in problems with diseases and sicknesses when they're in a home as opposed to in the shelter. >> in the shelter where they're susceptible to all of the other animals. >> right. >> and what does fostering these little guys entail? >> well, fostering entails two or three hours feeding, and pets in need provides the formula and the blankets and the medication and the medical checks, every week or so, but they do need lots of tlc from families for the first week. first month or who. >> like having a baby really but not quite as long. two months, they're self sufficient, almost. >> right. >> polka dot and her litter are ready for, to go in for surgery, and they will be ready for adoption in a week or so. >> great. well, if you want to find out more, if you can't foster, you can also donate, pets in
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announcer: when you see this symbol you know you're watching television that's educational and informational. the more you know on nbc. josh: today on the voyager, i make an awe-inspiring climb up auckland's famous harbor bridge. oh, look at this, the views keep getting better. britt: that they do. josh: see if i have what it takes to herd sheep. there you go! oh, no, no, no, no! no! and take the helm of a world class racing sailboat. we're at a serious tilt right now, aren't we? andre: you've got this boat moving really, really well. josh: my name is josh garcia. ever since i was a kid, i've dreamt about travelling the world by ship, immersing myself in new cultures, and exploring nature's
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