tv Press Here NBC June 14, 2020 9:00am-9:30am PDT
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book a 30-minute stay in your house, scott, or in my house when you come downtown or in one of our hosts, we would open that conversation. we're more than happy to do that, but our platform does uphold the law, and we just want to be treated in the same way that all of the other home-sharing companies have been treated. >> with my last question here, emanuel creates an airbnb but with no beds. emanuel, that we're seeing once you can bring the breakfast if you want to. again somebody come up with an plus, getting ready for 5g. idea that may maybe local government wasn't prepared for. it's not so much they object to we dip into the ar your business, okay, we've never run into that before. we've seen that before with airbnb, uber, lime, all kinds of same without him. companies. >> that's right, that's right. that's this week on "press: here." and we are willing to come to the table and work with the city. we're not antagonistic. good morning, everyone. we will be here for decades to i'm scott mcgrew. i think the only thing harder than maintaining your business come, and we plan to have a plan in a pandemic is switching up your business plan. long-standing relationship not only with san francisco, but
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with los angeles, with san diego, with sacramento, with all of the markets in san francisco -- and california that silicon valley calls that a we're growing in as well as the markets across the country. pivot. we do not pull from overnight nokia started selling boots for your feet before they made phones. inventory and, unlike other business in this space, we're my next guest is in the middle of pivoting what he's doing. not serving people coming from, he started by working with you know, japan or people coming hotels to offer rooms by the hour. from london. people using this service are we'll get to that. but his current idea is offering empty apartments, maybe unrented locals. they're all in the city looking airbnbs by the hour. to get work done, and we have to i haven't got an hour. solve this problem. we're very excited to get this i got six or seven minutes to chat with you. done. you know, we can't stay slammed i'll start by asking you with a straight face, what is it i'm in offices, we can't stay going to do in an apartment i slammed in our homes. rent by the hour? we have to find a middle ground. >> well, you're not going to play rock 'n' roll. we're very excited to work with this is not about fun and games. the city to build that middle our customers come in to take a ground together and we just ask nap, to take a shower, get work for fair treatment and to be done. in this pandemic, people are treated the same way that all of coming to get away from their the other home-sharing companies are being treated that are open in san francisco right now. roommates or spouses. people are sharing a desk and >> emanuel is the founder and
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oftentimes there's demand for ceo of globe. that desk and people book simply to get work done. i wish you the best of luck. up later oncoming up later. >> i'm based in san jose and i come up to san francisco all the time. because i don't want to be late we'll be right back. welcome for a meeting if there's traffic, i often arrive in the city very, very early, and then i have to kill 45 minutes, an hour. this happens several times a week, in fact. i could see the value of that. you used to do this with hotels, but you have sense pivoted to apartments. why didn't hotels work? that seems like a natural fit. >> good question. i did do a variation of this business in an entirely different company called recharge. at recharge we sold luxury hotels by the minute. so we worked with the four seasons, the w, the pierre in new york, beautiful hotels. ultimately what happened is we were making -- driving so much revenue, net revenue, that the cleaners came to the owners and
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said this isn't a digital noefgts. this isn't like price line which need from travel agents to online this. innovation was really driven by operations. the cleaners who were doing multiple cleanings of the room each day, and the cleaners came to the owners and said we'd like to actually renegotiate our contract because we are the reason why this innovation is taking off. and the owners didn't want to do that. and it became very difficult to scale. and so i started a new business where you can get that same break that you mentioned when you come from san jose into the city, but instead of doing it in a hotel, you can do it in an apartment. >> these days there are lots of empty apartments. i assume many of these used to be airbnbs are still are. but there aren't travelers coming to zay a lot of airbnb here." i don't know what commercials you actually see during the
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hosts who are coming to us commercial break, but i wouldn't be surprised after one of them was for 5g wireless. saying i'm facing foreclosure. my parent company does a is there something you can do commercial. let's show a clip of that one. for us? the answer we have is, yes, we >> 5g, everyone's talking about can provide you work demand how do i get it. because no one is in offices >> everyone gets 5g at no extra anymore. people are very nervous about cost. >> next item, corner offices for cramming into starbucks. but to get a private desk that's everyone. we have to make more corners in very close to your home is very this building. >> in that ad the actor playing the part of a cell phone compelling for a consumer, that's what we're delivering on provider says every customer gets 5g. right now. >> most airbnbs would advertise that's a true enough statement. but not everyone actually can get 5g. how great the view is. i have an old apple iphone 6. i guess of a lot of your listings talk about how big the it does not receive 5g. desk is or how fast the internet i thought we'd bring in paul is. >> how fast the internet is, how carter. dr. paul carter is an expert in big the desk is. wireless industry and the ceo of people also asked us how is the global wireless solutions. one of the things they do is lighting, is it going to work measure the strength of cell for any zoom setup. phone signals. so in a way, paul is the people ask if there's a long desk, almost hike a board room original can you hear me now guy. welcome, paul. about my iphone. desk so i can bring my colleagues. i don't get 5g on an iphone 6,
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this is more focused on work productivity. as people use this as an is that correct? >> that's absolutely correct. actually, the iphone -- no iphone today supports 5g. hopefully the iphone will come out later in the year. that will support 5g. but there are a number of other enhanced version of what they would have done at a cafe or devices that do support 5g, wework. people are nervous about wework because of all the people in particularly samsung, lg, one there. people want a private place to get work done of and that's where we fit in. >> because this pandemic will plus, so there's a number of last a while and even after it's over, this idea of maybe not even going back to the office devices that do support 5g will still exist. today. but not the iphone. you have some runway here. this may be the start of a new >> okay so what am i getting when i get 5g? trend. >> we're seeing at a trend happening around the country, in let's say i've been an iphone user for a long time but i want chicago, in l.a., d.c., new york, and sf, even in london this 5g. we're seeing hosts and guests what's different in my life? >> you know, 5g quite simply put prop up around the world that means fifth generation of are saying, on the one hand, i wireless. we're all now currently using don't have travel demand, and the fourth generation of months the unit is empty. wireless and we've become used on the other hand, i don't want to our smartphones and the many to be crammed my kids apps on our smartphones. and we use the phone for and spouse during the day. i mean, i love my family, but everything we do. i'm not used to working, you but, you know, these wireless
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know, 70 hours a week right next networks go back 40 years back to them. to 1g which was analog voice. that's not my custom productivity. so people are coming to us to get that break time before going 3g got us started with data. back to their families. and then 4g is the highest speed >> now, in san francisco data we use today. famously cracked down on airbnb. 5g promises to change all of you get around this because you will not allow somebody to stay that, really, and it's not just about the network. overnight, therefore, you're not it's about all the services and the same as airbnb. but the city has given you some the capabilities around that that you can get. trouble. they've said, hold on, doesn't so, you know, when you think this violate the whole about 4g, we've become familiar stay-at-home thing. have you got that worked out with uber and using our with the city? >> we're in process with the city. smartphones to summon a car and we have a simple message. to track the car's progress as it comes to us. we're going to respond officially. hopefully with 5g it will allow in the meantime, our message is this. our standards that we have on autonomous vehicles. so when we use uber and globe meet or exceed all of the ridesharing apps, the car comes standards of all the other on its own without a driver. home-share companies open right 5g is just the network. it's confusing because it now in sanmer can go on promises so many things in so many areas from autonomous cars airbnb and san francisco to smarter cities to telehealth, without any questions. we take an even further approach ar, vr, ai, all these things can
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by asking for all of our customers to report their be delivered with 5g. so it's a bit confusing to the temperature. so airbnbs are open in san francisco for several days at a skurmz tod consumers today. >> is this something we'll have time. we are only open for several around for a bit of time and hours at a time and we're taking then in comes the 6g? advanced measures. there are a lot of people using >> each new technology comes in us for essential services and we roughly every eight to ten have a lot of essential workers. years. each new technology offers more we don't see a difference and we efficiency, more use of will push forward as we discuss spectrum, faster speeds, lower this matter with the city. >> what i'm hearing there, and latency, greater capacity than correct me if i'm wrong, is part of the strategy here is to its previous iterations, so respect what the city's saying, but at the same time run out the absolutely. these networks continue to get clock. better, but, of course, 5,g is >> wow. not here today everywhere. i feel like we should bring you it takes time to deploy these into one of our strategy technologies and roll it out sessions. you know, yeah, you can think of across the united states. it that way. and so, you know, in a number of you could certainly say we're cities, 5g is deployed dplo. running out the clock. even if we were to look at this and we were to for 12 months, our perspective is quite simple., again, at the it's not stand-alone 5g, it's still working alongside 4g today. some of the advantages that we talked about, they won't come exact same or exceed airbnb's
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and hotels. until a broader deployment to if the hotels and airbnb are 5g. >> dr. paul carter is ceo of open, what is the difference global wireless solutions. between our company and theirs? i appreciate you being with us this morning. why not focus on them? why focus on us? "press: here" will be right back with an unusual guest. we think with everything going on in the world, it's probably not the best use of time. but that's a question for them. maybe you should ask them. maybe call london. >> i will ask them. i think there's also a history, a carpet history and it starts with uber in san francisco. of, you know, san francisco says one thing and there is that ability to talk to the city and yet continue to do what it is you're doing. i know we saw that with uber. was that sort of your same consideration? >> we don't view ourselves to be similar to uber. we don't view ourselves to be similar to airbnb. we are globe. and at globe, our focus is to keep our customers safe and to uphold the law. and right now our customers, we
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interviews remotely. that's worked out just fine, but it's made me, you know, sort of miss the reporters that i used to work with and will work with again someday. it's made me a little bit nostalgic. with that in mind, i thought you might like to see an interview we did with twitter's jack dorsey way before jack had a beard and honestly way before most people even knew what twitter was. a company called change of name m chairman mom and john fort. >> jack dorsey is the inventor of twitter. the big talk lately, jack, is can you make money. let's refined a bit. when you were inventing twitter, did you intend to make money with it? >> well, we intended to make something we love. we wanted to see this in the world and we wanted to see it large. we wanted to see people using it. you know, when you have a
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passion about building a technology that -- like that, things tend to work out. >> i've seen twitter cared to google that no one could imagine looking back how google was going to make money, which sounds strange because it makes a large amount of money. no one could figure out how twitter was going to make money. how were you going to make money? >> i think the best thing that google did is that it noticed what users were doing emerged a network itself, the service itself. and twitter is taking the same approach. users have a lot of needs, commercial entities on the system have a lot of needs and we're listening to what people are using it for and we're establishing patterns. in some cases, you can charge for those patterns. you can charge for the convenience of that. >> i think what's interesting is there's a lot of people who offered to pay twitter money and you guys have not taken it. it's not just abtalking about
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catalysts. overseas they were having sms problems. they offered to pay up -- suggested people to follow on the side. you had people throwing money at twitter and you're not taking it. why do you have to be so careful about, i guess, setting that precedent. >> because we do want to set a go good precedent that speaks to the entire network. we definitely make a lot of money today, but does that really emerge from the network? is that organic to the network? does that help the network grow? >> by the network, you mean the users, the people, the people who made you famous and use you every day? >> absolutely. >> tell me, what is sacred about twitter when you look at it. what are the sort of things that you're not willing to sell out for money sunk about how you're going to monetize that? >> it's the simplicity of the interaction. the fact you can approach the
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service, under 140 characters update, and that goes out to the world. anyone can listen to that. anyone can choose to listen to your updates or leave them at any time. it's really the justification for the service. >> why not let somebody pay you to be a suggested twitterer that folks can follow? >> does that help other users? is that valuable to other mayb. you have a lot of venture capital? >> yes. >> you are pretty lean considering. >> that was the next question. if it's $100 million in venture capital, i understand, yes, it costs bandwidth to send out 140 characters times goodness knows how many per second. but you haven't gotten any expenses. >> we have some expenses, but we took enough money where we could be patient and really listen to what's going on with the users and how the system is being used. we're a very small team in san
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francisco. we have 35 employees. we're growing the team very quickly to meet the demand, but we're keeping things small and we're keeping things paced so we can really meet the challenges that we're faced with. >> how many users are on twitter? no one knows because the normal metrics represent it, so many don't come through the homepage. they use it on their phones or third-party clients. i've asked this question for years and you never answered it. right now front of everyone. >> that is hard to quantify because people update with twitter but so many more people experience the messages, see the messages from outside of twitter, through "the daily show," the newspaper, myspace, through facebook. you update once and it goes out to every single medium. >> so you're saying you don't know how many users you have? >> i'm saying it's hard to quantify. >> it's more than 6 million though, right? >> we have a lot of users.
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>> now, when you do send out -- somebody types on the twitter web page what they're doing or something, and it goes out to people's phones and various programs, i'm speaking for the common man who may not fully understand that, there are programs that interact with twitter and pull the twitter feeds in. is that going to -- congratulations and my respect for making it open so that lots of people can do it on lots of different a banner on the twitter page, they're not going to show up on tweet deck or my iphone. >> and you have less control over the real estate. >> whenever you monetize the system, you want to look at the atomic unit, and the atomic unit is the tweet, 140 characters. if we monetize the system, if we monetize this network, then we need to make sure it's helping every single touch point that we hit.
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so our website, sms, tweet deck, what not, it needs to feel good across all the mediums and work. >> what about search? what's striking about twitter is you guys went out and it's become such a central feature. people described you as a realtime search company a search engine that says what the zeitgeist is. do you think of twitter as a search company? >> i love search. i think search is so, so powerful for us, not only in that you can type any word and get the pulse of what's going on right now for that keyword or location, but you get what's trending, you get to see what people are talking about en masse. that leads you to discovery. it's not just search, it's this ability to discovery something new that might be valuable to you. more than a search company, i would say we're more of a discovery engine that allows you to figure out what's going on
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around you physically, but also around your social network, around your topics of interest, everything. >> i'm tempted to say you could sell that data, but anyone could search. >> just say it. >> i think i just did. >> search works really well for introductions and introducing new content, introducing new accounts, like you were suggesting. if you have someone type in what they're looking for and their suggested new users or new content, that feels really good. that feels like i asked for it, this is my information, thank you for giving it to me. if it's free or if it's sponsored. >> you've been getting criticism lately over just the structure of twitter or lack of structure in some sense. it's like you don't know if somebody's coming in and is actually the real person, like someone is impersonating scott mcgrew. >> very flattered.
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>> there's a danger of having sm spam on the service and we've seen that happen on myspace to email. what are you going to do about that? is there anything you can do at this point since you're already big? >> that's interesting because we've had a lot of people from both sides, both celebrities and users, asking for legitimacy. is this account official? accou really whole foods? the user is asking for that and we want to make sure people know this is the account. that requires some customer service cost for us. we do need to verify those accounts. that's something interest we're looking at. we want to make sure that, yes, we do establish legitimacy and expose these are indeed true accounts, not fake or spam, and you can trust them. >> jack dorsey, sarah lacy, john
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