good saturday morning. it's 7:00 on the dot, as we are joined by vianey arana who has our microclimate forecast. we usually start with the look at the city, but we're going to hop straight to you. hey, girl. >> hey, girl, i have a preview of san jose, it's so cold right

now, kira. we have got 30s on the map. a little frosty to start off this morning. a live look over san jose. you can see the sunrise there and this is what i mean when i talk about how cold the temperatures are. we're in the 30s in san jose. 39, morgan hill. it will get even colder probably within the next hour or so, but here's a look at your microclimate highs for the afternoon. in the 60s and a lot of people were asking me about the rain. do we have any rain, good news, it is expected to remain dry at least for this weekend and of course people have questions about thanksgiving, whether you're going to be, you know, inside or outside. likely inside, eating. it looks like we have a pretty decent weather pattern setting up and that will set us up for the lovely start. here's a closer look at the headlines that i'll take a look at during my full forecast. kira? >> all right. see you in about 15 minutes. thanks. at 10:00 tonight, the curfew

for the majority of california goes in to effect because of the climbing covid-19 cases. it's a limited stay at home order which means any nonessential gatherings can't happen twine 10:00 p.m. and 5:00 a.m. it applies to 94% of the state. 49 counties in the purple or more restrictive tier, but three bay area counties are except. marin, san jose, they're in the red tier. which, by the way, the curfew begins tonight and lasts for one month, until december 21st. but with covid-19 cases on the rise, san francisco's director of public health is warning that the city may fall back into the purple tier and soon. restaurant owners we spoke with are frustrated. they have just recently adjusted to serving people outside, investing in tents, umbrellas and heaters and now they're not sure the if they can afford to closing early.

>> closing early, it will be an additional loss for the business which it will make it almost impossible to operate it and maybe we have to make the decision to close. >> the goal is surviving. it's not like -- not making money no, for sure. no. and we have to spend money, the propane is $1,000 a month. >> marin county expects to remain in the red tier and avoid the curfew. every day we track the case count here in the bay area. we have a look at the seven-day average of new cases. back on august 16th we hit the peak with 1,400 cases. and look at where we are now. nearly at that august peak. almost 1,200 new cases each day. contributing to that surge, an outbreak at golden gate fields. the number of workers who tested

positive have doubled. nearly 200 are quarantining. the racetrack is closed for the rest of the month. now to a warning from health leaders in santa clara county where they worry that covid-19 cases can lead to overflowing cases in a matter of weeks. >> reporter: south bay health leaders expect to have more covid cases in the hospitals and they can run out of room in three weeks. >> and the choices that each of us make in the next two weeks may mean the difference between enough hospital capacity to care for all of us and our families and friends and not enough. >> reporter: if you're wondering how dr. sara cody is making this prediction, 12% of covid cases end up in the hospital. today, santa clara county saw 710 cases the most ever. >> don't travel, celebrate the

holiday at home with your loved ones from your household. >> reporter: supervisor chavez said it's why everyone should get a flu shot. >> what we don't want to have is people in the hospital with covid-19 and then additional people in because of the flu. >> reporter: right now, at south bay hospital, there are 166 covid patients. 33% of them beds are still available. san francisco has 41 patients and 20% still available. we checked with other bay area counties that don't seem as worried. alameda county said that the health care systems are not greatly impacted yet and san mateo points out that the hospitals did not approach capacity and now the infrastructure is better prepared. they all hope that people not mixing in with other households will be enough to bend the curve like before. in san jose, ian cole, nbc bay area news. >> even with all of the troubling news about new cases and hospitalizations on the rise, there is some promising

news on the vaccine front. pfizer has asked the fda to grant emergency use of the vaccine. this comes days after the pharmaceutical giant released results that show it's 95% effectiveness. the fda will now analyze pfizer's data. pfizer says they'll be ready to distribute the vaccine within hours of authorization. did you know today is the final day to apply for the covid-19 stimulus check. the $2.2 trillion c.a.r.e.s. act that was passed back in march gives a $1,200 check to americans, people who have not yet applied must submit information to the irs by noon our time today. even as the covid-19 cases continue to climb, governor gavin newsom's task force is reporting on how the state can help those who are unemployed or underemployed. the 7-month-old task force is disbanding but the cochairs

including former governors and tech ceos and health leaders predict that california will have a strong economic turnaround once the pandemic is passed. former presidential adviser tom heyer had this to say. >> this was a pandemic which was hurting everybody in california. but it was being disproportionately painful for essential workers who tend to be lower income people and people of color. >> the task force also discussed bridging the digital divide to help students. one of governor newsom's four children is in quarantine. the child may have been exposed at school where a classmate tested positive. we are told the rest of the family is not quarantining because they weren't directly exposed. governor newsom, his wife and all of their children have tested negative for coronavirus.

donald trump jr., meanwhile, has tested positive for coronavirus. a spokesperson says trump jr. is asymptomatic. the president's son is in isolation this morning at his cabin in upstate new york. he is the latest person in the first family to contract the virus. the president, first lady and son barron have all recovered from covid-19. there were more than 194,000 new cases in the u.s. yesterday alone. that is a new single day record. we're closing in on another troubling milestone nearly 12 million cases of covid since the beginning of the pandemic. the u.s. has the most reported cases in the entire world. 7:08. coming up, home for the holidays, despite warnings not to travel, many college students tell us they have no choice but to get on a plane. plus, meet one of the youngest participants, a bay area teen explaining why she

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welcome back on your saturday morning. the sun is shining as we take a live look outside over palo alto. 30s and 40s out there this morning. vianey arana says a lot of sunshine headed into the day. many college students are on the move this weekend because they say they have no other choice. "today in the bay" reports from san jose airport. >> reporter: this weekend it's traditionally one of the busiest times of the year. the crowded san jose international is no doubt smaller than usual but there are still plenty of people flying. >> i thought it was possible but we felt we're being safe and he's going to get tested before he sees his grandma. >> reporter: kathy miller said

cole could have stayed on campus, but he and his girl friend decided to fly home. there are some students who don't have that option. >> so the campus actually is closing like their dorm, living in the actual dorms. so we kind of are forced to leave. >> reporter: kendall christianson and brady barr are both students at arizona state university. their campus dorms like many across the country closed till january. before they flew home, their university made them take extra precautions. >> you have to get tested if you're leaving for thanksgiving break. so everyone who actually was traveling had to get tested. >> how long are you back for? >> reporter: will huntington is a student in salem, oregon. he has been quarantined for 14 dates before he drove more than nine hours to get to oakland. >> all i needed was a negative test and a quarantine because i knew i wouldn't be doing much when i got here.

>> reporter: all the students will be staying home until at least january. classes at the universities will continue remotely until they take finals. and we do have much more ahead on "today in the bay." coming up, vaccine trials expanding to a younger demographic. the one group of people scientists are hoping will help in the race to find a covid vaccine. and it's cold but it's also cozy this morning. we are monitoring the chilly 30s in the and what we can expect headed into this afternoon. a look ahead at your forecast ahead. to support a strong immune system, your body needs routine. centrum helps your immune defenses every day, with vitamin c, d and zinc. season, after season. ace your immune support, with centrum.

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trial with the help of hospitals including kaiser permanente. they started to test on 16 and 17-year-olds in sacramento and santa clara just a few weeks ago. and now the health care system wants to expand the testing to include 12 to 15-year-olds. one south bay teen we spoke with says she signed up for the study because she wants to be part of a solution. >> teenagers are probably one of the most irresponsible people during the pandemic. i want to see if i can help us get out. >> the kaiser study will run for two years. even with these ongoing studies, pfizer has asked for emergency authorization to start giving out the vaccine. and the four iconic embarcadero buildings are dressed up for all to see. usually of course union square is packed with people, but because of covid, the crowds

were sparse to say the least. those who were out said it was nice to have more space. and it's looking like a winter wonderland in tahoe. yesterday, north star and heavenly kicked off the ski season. you have to wear a face covering at all times on the slopes. reservations are required because there's reduced capacity. several other resorts including squaw and boreal plan to open next week. perfect timing to check the weather and vianey arana with your microclimate forecast. >> hey, there, you know, you were talking about how it's cold in the mornings, but i feel like it's very appropriate for november, right, as we start inching closer to that more christmas feel around here. but of course got thanksgiving first. so let's take about how beautiful this start is in san francisco. great shot, using the weather underground cameras there. look at the sunshine in san jose. so mostly clear conditions to

start our morning. here's a look over walnut creek and of course it is cold. so how cold is it right now? well, a lot of 30s on the map. look at san jose, 34 degrees. napa 36. concord, 39. down through the south bay, 39 in san jose. morgan hills also. it's a cold start. a little frosty up through the north bay, but by the afternoon we will get a lot more sunshine peeking through and that's going to help at least get us to a comfortable 60s throughout. morgan hill, 66 degrees. mill pita, 64. east bay, concord, 65. danville, 63. so notice the temperatures are pretty cohesive. sometimes we see a big gradient change. san jose is 63. san francisco topping it in the 60s. anywhere around the coastline or

the bay when it gets breezy it starts to feel like there's a windchill kicking in and you will feel that for the first half of the morning. up through the north bay, 66 in san jose. 68 in ukiah. and mill valley at 62. how long is this fantastic comfortable, cool weather to last in the bay area, let's look at the long range outlook. notice we get a system that passes to the north so we'll remain dry which is great news becaus this is definitely what we want to see on trend, at least for, you know, thanksgiving. so right now, thanksgiving looking dry. we're not worried about any rain. and that's going to help keep our temperatures sort of at bay, sort of the normal over the next seven days. here's a closer look. we have mid 60s all week long in inland areas. if you needed to wash your car this would be the week to do it. we're not concerned about any

rains. notice a lot of 30s on the map, so protect your pipes, your plants and of course people and pets over the next overnight hours because look at the temperatures. 30s dipping through, going to be cold overnight. in san francisco, as well. so keep that in mind as we head in to tonight. because it's going to be a really good week to, you know, stay cozy, right? kira. that's my word of the week, cozy. >> cold and cozy, i love that i'm going to keep repeating it. vianey, thanks so much. 7:20 right now. still ahead on "today in the bay" -- >> when they bring their objects in and start talking, the floodgates open. >> the toll of our recent wildfires dug up from the rubble and now two bay area journalists are sharing personal stories of loss and recovery.

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california recently made the

record books with the biggest wildfires in state history. two experienced storytellers are making sure this history, how ever grim, is being recorded. we see how in this morning's bay area proud. >> reporter: how do you tell the story of something so big, of a fire that burned close to 90,000 acres, destroyed close to 9,000 buildings. >> hi, welcome. >> hi. i'm missy. >> reporter: well, if you're these two -- >> what do you have in your basket? >> reporter: you start small. nicky is an award winning producer. schmuhl, a photographer for more than 30 years. >> just go back and look for specific things. >> reporter: together they're preserving the story of the fires, one object at a time.

there's something about the objects and the importance it has to that person that tells a story about their life. >> reporter: as the news photographer, schmuhl spent ten days in august on the fire line, capturing images of the flames. it was only after they died down though he realized he wasn't done telling the story. >> the idea of lost and found was maybe one of these ideas that i just woke up with in the middle of the night going, we really need to document this. >> hi, paul. >> reporter: lost and found is the name he and nicky have given their project. they put out a call for those who had lost everything in the fire to bring them something from the ashes. at santa cruz's museum of art, nicky does an interview and schmuhl carefully photographs the objects. people have brought them everything from bowls to badges, tools to toys. >> it's made me think so much

about how we infuse meaning and memory into objects and how those things can change. >> oh, yeah. >> reporter: schmuhl and nicky aren't exactly sure what final form this project will take. >> symbols that i evacuated with. >> those stories are critical to the historical record and to understanding this place where we live. >> when they bring their objects in and start talking, the flood gates open. and it's about far more than whatever objects. >> reporter: that's because they're stories not just of the fire. they're of lives split in to two parts. the before and after. and what people choose to carry with them from one to the other. garvin thomas, nbc bay area news. it is 7:25. still to come on "today in the bay" -- the probe widening into the gun permit corruption in the santa clara county sheriff's

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good morning. it is saturday, november 21st. here is a live look outside in downtown san jose. st. james park it looks like a nice morning out there as the sun is shining. thank you so much for starting your weekend with us. i'm kira klapper. vianey arana joins us with a peek at your microclimate forecast. this is a morning i had to blast the defroster in the car. it was cold out there this morning. >> yeah. it's a frosted morning, kira. you know, if you are going to be heading out any time within the next hour or two hours or so, definitely bundle up because we

are in the 30s in a large portion of the bay area right now. believe it or not, including san jose and morgan hill right now. 39 degrees in san jose. morgan hill, 39. concord at 39 and san jose look at that, 34 degrees. definitely a cold start and you'll need your sweater at least for the first half of the morning. it will one of the california afternoons where it starts out really cold but then it will get comfortable by, you know, midday. mornings, chilly, cold lows 30s and 40s. today, plenty of sunshine. dry weather is expected to remain. we're not worried about the rain this weekend. and the cold mornings are here to stay so we're expecting that to continue into sunday. i'll have a closer look at what you can expect for your thanksgiving forecast coming up just a few minutes. >> we look forward to that. see you then. at 10:00 tonight, the curfew for the majority of california goes into effect because of the climbing covid-19 cases.

it's a limited stay at home order which means that nonessential gatherings can't happen after 10:00. here in the bay area you can see the majority of those are purple but there are three bay area counties that are exempt. marin, san francisco and san mateo counties. they are still in the red tiers. that means they don't fall under the curfew which begins tonight and lasts for one month until december 21st. but with covid-19 cases on the rise san francisco's director of public health says the city may fall into the purple tier and soon. the restaurant owners are frustrated and they recently adjusted to serving people outside and they invested in opportunities, umbrellas and heaters and now they say they're not sure they can adjust to closing early and keeping business afloat. >> closing early, it will be an

additional loss for the business which it will make it almost impossible to operate it and maybe we have to make the decision to close. >> the goal is surviving. not like we -- we're not making money, no, for sure. the propane is $1,000 a month. >> san mateo county leaders also anticipate they may fall back into the purple tier and face the curfew. marin county meanwhile expects to remain in the red and avoid the curfew. we continue to track the case count here in the bay area. this is the seven-day average of new cases. back on august 16th we hit the peak with 1,400 cases and now we're at nearly 1,200 new cases daily. there is some promising news on the horizon though. this is on the vaccine front. pfizer has asked the fda to grant emergency use of the vaccine. this came after they released results that show the vaccine is

95% effective. the fda will analyze pfizer's data and then a committee will determine next steps. pfizer says they can deploy it within hours of the authorization. today is the final day to apply for the covid stimulus check. it gives a $1,200 check to americans. people who haven't yet applied must submit their information to the irs by noon our time today. and even as covid-19 cases continue to climb, governor newsom's task force is disbanding, delivering the final report on how the state can help those who are unemployed or underemployed in this pandemic. the 7-month-old task force was comprised of labor and house leaders and the final report predicts that the state will have a strong economic turnaround once the pandemic is passed. former presidential adviser and

bay area philanthropist tom steyer had this to say. >> this was a pandemic which was hurting everybody in california. but it was being disproportionately painful for essential workers who tend to be lower income people and people of color. >> the task force also discussed bridging the digital divide to help students with distance learning. one of governor gavin newsom's children is now in quarantine. the child may have been exposed to covid-19 at school after a classmate tested positive. we are told the rest of the newsom family is not quarantining because they weren't directly exposed. governor newsom, his wife and all four of the children have tested negative. meanwhile, donald trump jr. has tested positive for coronavirus. a spokesperson says he is asymptomatic. the president's son is in isolation this morning at his

cabin in upstate new york. he is the latest person in the first family to contract the virus. the president, first lady and son barron have all recovered from covid-19. among the californians struggling the most, restaurant owners dodging to comply with ever-changing covid-19 rules. "today in the bay" cheryl hurd takes a look at how business owners are scrambling to stay afloat. >> i was trying to figure out a way that all of the dining down down could be down around trees. >> reporter: that's the design behind the outdoor structure at monica's restaurant in livermore. >> the two side walls will be replaced with mesh and then we'll have the one full wall on the back wall. >> reporter: one back wall is key. and one of the rules alameda county officials are insisting restaurant owners follow when

constructing huge plastic tents for outside dining. >> you have to do it and not have the proper, you know, coverings and not to have the proper heating element and not be allowed to do the proper heating element it's almost impossible. >> reporter: restaurants in alameda county are facing in many challenges to keep their businesses going during this covid crisis. >> we're trying to support our local business. we loved, you know, the live music scene here in livermore and pleasanton. >> reporter: but the rules keep changing. >> no forced air. no more than one wall protecting the space. social distancing inside. and other requirements that make the space itself safe. >> reporter: according to doctors some modifications to the latest health order are important to help stop the spread of covid-19. >> you have the dilution effect and the fact they dissipate very quickly as a general rule.

again, the more air circulation you have, the more efficient that this process occurs. >> reporter: i talked with city officials tonight. they're aware of the walls on the structure and willing to work with restaurant owners that come with some modifications so they won't have to shut down. in livermore, cheryl herd, nbc bay area news. now to president trump giving his first remarks in a week making an announcement on prescription drug prices. this as he still refuses to concede the election and pushes ahead with unprecedented efforts to overturn it. the president accused drug manufacturers of delaying vaccine announcements to hurt him. meanwhile, president-elect biden's team continues to be stonewalled during the transition process. the biden camp is expressing outrage that the president -- at the president's extraordinary efforts to reverse an election. >> it's an abuse of office, an

open attempt to intimidate election officials. >> as the president continues with his legal battles, the growing number of lawmakers from both sides are calling for him to concede and to share needed information with the biden team. president trump's covid adviser dr. scott atlas is is apparently in trouble with his boss at stanford university. condoleezza rice called his recent tweets offensive. it urged people who live in michigan to quote, rise up. rice is director of the hoover institution where dr. atlas is a senior fellow. rice was part of an online meeting at the university's faculty senate where 85 members condemned the actions as covid adviser to the president. they cited his discouraging of mask use, disdain of medical knowledge and damage to stanford's reputation. shifting gears now, another bombshell for the embattled

santa clara's sheriff's department. the grand jury has indicted the undersheriff into claims that someone was trading concealed carry gun permits for political donations to the sheriff. we first broke the news on twitter. undersheriff's rick sung's lawyer said he's facing criminal charges. three people have already pleaded guilty and are cooperating with investigators in the donations for guns permit case. a sheriff's captain and a prominent attorney have been indicted. sung the department's second highest ranking officer has now been put on administrative leave. in a statement, the sheriff condemned it and said her department is committed to maintaining the highest level of public trust and that public safety remains the highest

priority. sheriff lori has not been accused of any wrongdoing. still to come, stanford is the latest college football team to have the game canceled this weekend. sports is next. if you're at home thinking about your financial plan... so are we. prudential helps 1 in 7 americans with their financial needs.

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welcome back. this was supposed to be big weekend for stanford and san jose state. instead, nothing. stanford's game canceled because of too many positive covid tests for washington state players and the same for fresno state players who were supposed to take on san jose state today. and the raiders game is still on, but we're not sure which players will be cleared to play. 11 players are on the covid watch list, who will be tested tomorrow morning. if neck negative they'll play against the chiefs. kickoff at 5:20 p.m. and it's cold to start our saturday. i'll have a closer look at how much warmer or not we'll get this afternoon. plus, incredible views of lake

tahoe using our live cam so you'll want to see those. i'll have the full forecast coming up.

good morning, bay area. saturday, and it's a crisp chill throughout because the temperatures are pretty cold right now. 30s and 40s to start out our weekend. great shot though of san francisco. we've got clear skies, beautiful view there. using our weather underground cameras. hey, look at the sunshine rising over san jose that will help us warm up into the comfortable like temperature around here. this is the reason why we're saying if it feels cold it's because it is. we have 30s on the map but we have warmed up into the 40s. you can see there in san jose, 44. concord, 42. we were in the 30s earlier in the morning. that's good. now as far as what we can expect into the afternoon, well, before i show you that, i have these

fantastic shots of lake tahoe using some of the live cameras. we did manage to get a little bit of snow from the last storms. any amount of snow or rain helps. look at how gorgeous that shot of lake tahoe is. you can see the snow right off of the pine trees there. and of course, this amazing shot of south lake tahoe. you can see the lake there. what a way to wake up today, right? we're not seeing any snow as i mentioned and let's talk about how crisp it is. we can appreciate good air quality. may be cold, but it is clear. we have a great day ahead. good air quality all the way down from the north bay down to the south bay. no worries when it comes to that. your microclimate highs this afternoon, let's give you a tour of the bay area. 65 in san jose. 64 in milpitas. gilroy will be in the mid 60s and as we head over to oakland, 64 degrees. topping out in mid 60s for

concord, and antioch and danville. san francisco is going to be in the upper 50s, low 60s. there's a little bit of a breeze right now, so that kicks up the windchill factor. sunny day up through ukiah and long range outlook, i want to turn your attention to this. of course we have thanksgiving coming up this week. and great news there. i fast forwarded this time line through tuesday, you can see the bay area remains dry and then looking out towards wednesday, there's a system but it's pretty far north of us so we're not worried about that bringing any rain, at least not to us for thanksgiving day. we are expecting perfect weather for the next seven days and here's a closer look at the seven-day forecast. we have the turkey going on thursday or ham if you prefer. we have 61 degrees headed into thanksgiving day for inland areas. san francisco will be in those low 60s as well. but it's those overnight lows

for inland areas that i'm concerned about because as you know, any time that we dip down into the 30s there are three things you want to protect. and that's your pets, your plants and of course people. bring those pets in because the cold 30s are really cold. >> and those pipes too, definitely, vianey. 7:47, still ahead on "today in the bay" -- >> hundreds of people leaving money on the table. i'm consumer investigator chris chmura, we look at the customer service and how to help improve it. that's next.

new restrictions for millions of californians. how the first weekend went under curfew. plus black friday and the changes in store for shoppers in the middle of the pandemic. monday morning. 4:30 to 7:00.

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for years, chris chmura and his team have been helping you, but now the tables have been turned. we asked you to participate in our customer service survey and you delivered. consumer investigator chris chmura has the results. >> thanks to everybody who participated. we're impressed. together with our nbc and telemundo sister stations around the country, more than 1,400 people weighed in on the state of customer service. we asked you to share the good and bad experiences. and the results were mostly not good. >> too close to call. >> reporter: unlike the race for president. >> with a lot of ballots, taking a long time to count. >> reporter: we are done counting. and recounting. the result is a landslide. an overwhelming majority of people who responded to our

informal survey, three-quarters to be exact, tell us customer service has gotten worse during the pandemic. amy in san jose called us early in to lockdown after a gym that was closed kept charging her. and wouldn't act. >> i wouldn't to give the company a chance to do the right thing. >> this is a recording. >> reporter: people's disappointment with customer service seems to start as soon as they write in or pick up the phone to complain. like shirley tucker did. >> i couldn't get anybody to answer the phone. the recordings kept looping back, looping back. >> reporter: most people told us it took several tries just to connect. 9% said they had to call more than 20 times. we saw that frustration with california's unemployment office. >> i would call like 200 times. >> reporter: on the upside, we asked if customer service phone numbers were easy to find. 58% said yes. but then the wait. viewers gave us an earful about hold music.

people's most common hold time was longer than half an hour. and our survey found that people who called for help in spanish waited even longer than those who asked for assistance in english. when people finally got through, the first reps rarely got the job done. our viewers usually had to deal with two, three or four different people and get this, 7% of people told us that i had to deal with ten or more representatives. lisa turner got the run around with a botched delivery. >> i want to pull my hair out. >> reporter: it seems the reps on the other end of the line are a mixed back. a fifth said their reps were very knowledgeable but most people thought they were not. getting to speak with someone is one hurdle. the finish line is actually resolving the issue. viewers who fixed the prop told us it was usually pretty quick. 24% closed the case within a week, but most nbc and telemundo viewers we heard from told us they never resolved their case or they were ignored.

735 people who chimed in told us they gave up and stopped fighting, leaving money on the table. 51 of them said they aban donned more than $5,000 because continuing was a waste of time and nerves. >> it can be stressful. >> reporter: christine churchill is with the customer service institute of america, it offers companies training and annually they award businesses that deliver. our results did not entirely surprise churchill. she noted that people are more willing to speak up about negative than positive experiences and our informal survey seems to support that. still -- >> i don't think consumers are unreasonable about what they want. >> reporter: she said the covid pandemic has caused challenges. and they're trying to keep up with more technology like chat boxes. >> make sure it works. so i think right now, every organization is scrambling to get every type of self-service method up and running. but if you can't support it and

you can't do it, don't do it until it's ready. >> reporter: our survey asked people about the industry's and companies in particular that offer the best and worst curl services. you can read our results online go to nbc bay area.com and click the responds options from the main menu. as we look ahead to thanksgiving this thursday, there's an overwhelming need across the nation and right here in the bay area. sacred heart community service in san jose is working to feed as many people as they can as they do every year. sacred heart is preparing 4,300 boxed peoples with about $100 worth of food inside each. the charity is seeing more people and new faces, but their effort to help remains unchanged. >> in years past on the typical day we would have 300 plus volunteers here. hundreds upon hundreds of community members and it creates sort of a vibe and an energy

that is hard to recreate these days. you can't do that on zoom. >> because of covid restrictions, distribution will stretch over four days with two drive-thru days and two walk through days. the next time you're at safeway, make a $10 donation at checkout for our nourishing neighbors food drive, please. now through late december. that money will go to local food banks. still ahead on "today in the bay," slowly draining new numbers and video showing how a local reservoir is emptying out. we'll tell you why. today's ways of working may work differently tomorrow.

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the retrofit is expected to take 11 years to complete for $576 million. all right. just like every saturday it's time for the clear the shelters segment featuring our friends from pet in the need. this week, we're highlighting their cause for big paws program. last weekend, we showed you ladybug. it's a pitbull mix searching to her forever home. she's part of this program and the reason they have cause for big paws is because bigger dogs tend not to be adopted and are more prone to being put down. they have a cause for big paws community partner program that allows local small businesses to partner with pets in need to promote big dogs looking for forever homes. if you'd like to find out more, go to pets in need.org/big paws. all paws, all dogs need homes. that's for sure. vianey and i want to thank you

so much for you making us a part of your morning. we do hope to see you back here tomorrow morning. we hope you have a great saturday. if you're at home thinking about your financial plan... so are we. prudential helps 1 in 7 americans with their financial needs. that's over 25 million people. with over 90 years of investment experience, our thousands of financial professionals can help with secure video chat or on the phone. we make it easy for you with online tools, e-signatures, and no-medical-exam life insurance. plan for better days. go to prudential.com or talk to an advisor.

plan for better days. watching television that'sis educational and informational. the more you know on nbc. dylan: hi, i'm dylan dreyer, and we're about to embark on another "earth odyssey." on today's episode, we explore the hidden beauty of the caribbean islands. surrounded by crystal blue waters and white sandy beaches, it's hard to believe what's bubbling beneath the surface. the caribbean has an explosive secret. volcanoes and earthquakes rocking the land, ultimately creating a paradise on earth. find out how these island-hopping lizards hitch a ride through the caribbean, and later, dive