hi, everyone. i'm zinhle essamuah and and i'm kate snow. "nbc news daily" starts right now. today, tuesday, october 31st, 2023. battles on the ground israeli forces clash with hamas fighters deep inside gaza with new reports about a deadly explosion near a refugee camp. clashes on campuses,

colleges nationwide seeing a rise in incidents. >> we don't feel safe here. when will our administration get the message? when it's already too late? >> muslim students also facing threats, how universities are trying to address the alarming surge of hate. bitter pill. pharmacy workers nationwide walk off the job, the changes they're demanding in the name of safety. and i'll be there for you, the cast of friends rallying together, speaking out for the first time since matthew perry's death, how they're remembering their beloved co-star. so glad to be with you on this halloween. but we do begin with serious news overseas, we begin with that massive explosion at refugee camp in gaza today. >> that's right the indonesian hospital in gaza says dozens of people were killed and hundreds more were hurt. nbc hasn't independently

verified those numbers. >> the israeli military says two soldiers of its own were killed while fighting in the gaza strip, israel's expanding its ground operation in response to hamas terror attack back on october 7th. raf sanchez is live in israel for us, let's start with this explosion at the refugee camp, what do we know? >> reporter: kate, this happened at the refugee camp to northern gaza, the largest of the many refugee camps inside gaza and israel's military has confirmed it targeted the camp, it says it was going after and successfully killed a senior hamas leader who was responsible for a commando unit involved in the october 7th massacre inside of israel. they say they killed him and a number of other hamas operatives and they destroyed a series of underground tunnels that ran

below the camp. when you look at the refugee camp, you can see these enormous carats that seemed to have swallowed neighboring buildings, a sign there were tunnels underneath the camp also a sign of these very, very heavy israel bombs. they're called bunker buster bombs. nbc news has not been able to verify israel's claim that it did kill the senior hamas operative. hamas is denying that he was killed there. but we do know, or it does appear that a number of civilians have lost their lives, also, one of the most densely populated parts of the gaza strip and in turn one of the most densely populated places in the world. the health ministry run by hamas say more than 8,500 people have been killed inside of gaza so far.

3,000 or so, children. shortages of food, medicine and with the u.n. and different humanitarian organizations are saying, they need fuel to keep the lights on at the hospitals and distribute it. >> raf sanchez in israel, thank you so much. staying in the middle east the pentagon is sending 300 additional troops to the region as the department of defense saying iranian-backed troops are stepping up their attacks on american bases in the region, striking infrastructure sites in syria and iraq. no injuries have been reported, this includes at least six attacks since the u.s. launched retaliatory strikes last week. courtney kube is following the latest on this rt part. what is the secretary of defense

saying? >> reporter: the announcement of 300 troops, they're going to the middle east and they'll do some communication support troops, they follow after a recent announcement that 900 other u.s. troops have moved into the region, those are included some of the forces and operating the air defense systems, secretary austin announced they were going in about ten days ago after the u.s. has searched thousands of additional forces in on two carriers strike groups, adaisal fighter attack aircraft, and then are also still hundreds more u.s. troops who are on prepare to deploy orders ready to go if called upon to do so. since october 7th, the u.s. has really plussed up their forces in the region and important to point out while they're in central command area in the middle east they're not sending these troops into israel or gaza. >> important clarification,

courtney, what's the motivation behind these attacks on americans, do they think iran is directly involved? >> they're not saying they're directly involved, but a defense official has told us that they're calling on iran to tell these iranian-backed groups to stand down and to stop carrying out these attacks. they're funded, trained and equipped by iran, and almost exclusively by iran in some cases, particularly the ones that operate in iraq and syria, while we don't know for sure according to u.s. officials whether iran has sort of given them the greenlight to move forward with these attacks there's an acknowledgment here that the u.s. believes that the iran is complicit in some way on these attacks. secretary of defense austin has made it clear that the u.s. will continue even as these attacks continue, even if they continue the u.s. will continue to defend

against them and he's not taking off the table that the u.s. would even respond again if the strikes continue, he spoke it on the hill earlier today. >> we've taken a number of steps to increase our force posture protection and deployed a number of assets into the region as well and we maintain the right to respond. we have the capability do do that. >> the force posture, the additional force protection, those exact troops that i was mentioning and i have to point out one of the major assets they've added to our air defense systems, the patriot missile defense system, the idea, they'll bring these troops in and systems in that will provide additional protection to the forces. >> courtney, thank you. the latest on the threats on college campuses right here in the united states. nbc news has just learned that a suspect is in custody following

antisemitic thets at cornell university. after president ruled out his own plan to help campuses nationwide. nbc news' stephanie gosk joins us now with the very latest. remind us what's going on at cornell. >> reporter: the president of the university said they do have a suspect in custody, that short of charges, not an arrest in this case yet, but it will be good news for students at cornell university, you'll remember on sunday night the president of the university sent out a letter to students saying there have been in, quote, her words a series of antisemitic messages threatening violence against students at cornell and that the president had called and notified the fbi and campus police were going to guard the building of jewish living on campus, we spoke to some of the students who were in that building and they told us that they were so on edge that it was

impossible to go to classes and to study, because they were so nervous. certainly, that will help them feel a little bit more secure today. >> i'm sure that's welcome feeling given the tensions right now. steph, this happened just hours after governor hochul was at cornell in upstate new york, speaking about this very issue, what exactly did she say in. >> reporter: she's been determined to tackle this problem of increased antisemitic and also islamop hoislamophobic. another $25 million for communities that want to secure themselves, think about security, you know, synagogues and mosques, that kind of thing, she also mentioned that the new york state police is going to expand their social media

investigation, the students that we've been speaking to have spoken a lot about how there have violent threats over social media and online, that have contributed just to this sense of insecurity and the fact that they don't feel safe walking around their campuses. >> stephanie gosk with the latest there, thank you so much. time now for today's money minute. stellantis shares its losses from the auto workers strike. and the newest doll in barbie world is proud to be ken-ough. stellantis say the six-week uaw strike cost it more than $3 billion in revenue the world's third largest automaker said the strike will impact profits. the strike is ending this week after the union reached tentative contract deals with stellantis, ford and general motors. the parent of bud light beat expectations for the third

quarter despite a boycott that unseated bud light as the top beer in american. barbie is releasing a new doll inspired by ryan gosling's characters. fans celebrated gosling's performance, his transformation, the doll is modeled after gosling, it will a headband. probably a big halloween costume today as well. >> mattel may have planned all of this in advance. >> hey, look, it's barbie's world we're just living in it. >> i love it. >> thank you. coming up, a bitter pill. pharmacy workers nationwide walk off the job, what to expect if you need to pick up a prescription. a mother spent six months searching for her son only to

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we're back now with an nbc news exclusive, a mother in mississippi was searching for her missing son only to learn he had been killed by an off-duty police officer. blayne alexander spoke with the mother and has more.

for her son who went missing after an argument. >> then she learned he had been struck and killed by an off-duty police officer. >> he's never disappeared like that. he never, never. >> reporter: within two weeks she filed a police report, for months her calls to police got the same response. no update. >> help me understand what that time was like for you. >> that time was horrible. there in your bed. you were safe. he might have been out there suffering. someone might have had him, tortured him. you just want that call to say, mom, i'm all right. i'm all right. all you want to do is see your child. >> reporter: then in august, nearly six months after dexter went missing, an investigator finally told her -- dexter had been hit and killed by an off-duty jackson police officer while crossing a highway.

it had happened less than an hour after he left home that day in march. then, another bombshell. dexter had already been buried in an unmarked grave behind the county jail, the only sign, a pole with the number 672. >> dexter, i tried to find you and i couldn't. i'm sorry, baby. i'm sorry. >> saw buzzards circling and you're talking about a frightening thought, did they even put him in a wood box or did they just in a body bag and drop him in the ground. >> reporter: jackson police hasn't responded to nbc's requests for comment. according to coroner's office, shared contact information with his mother. after nbc news broke this story last week, jackson's mayor said this.

>> that at no point have we identified or did any investigation reveal that there was any police misconduct in this process and that there was any malicious intent. >> do you believe that? >> no. >> reporter: attorney ben crump says they're asking for the doj to open a civil rights investigation. they also plan to exhume the body and perform a private autopsy before giving dexter a proper burial. >> can lay some flowers there, and just know he's in a safe place. >> reporter: blayne alexander, nbc news, jackson, mississippi. >> blayne, thank you for that. the cast of "friends" is speaking out for the first time since the death of matthew perry. here's chloe melas.

♪♪ >> reporter: the cast of "friends" coming together again to grieve the sudden loss of their beloved matthew perry. and issued a joint statement. we were more than just castmates, we are a family. jennifer aniston, courteney cox, lisa kudrow, matt leblanc, and david schwimmer writing, there is so much to say, but right now we're going to take a moment to grieve and process this unfathomable loss. the 54-year-old actor was found unresponsive in a hot tub saturday afternoon at his pacific palisades home. sources familiar telling nbc news that perry's assistant had left to run an errand and returned to find perry unresponsive and called 911. the los angeles fire department said that firefighters removed perry from the hot tub but that he was already dead when they arrived. >> i'm not great at the advice. can i interest you in a sarcastic comment? >> reporter: while he'll always be remembered for his signature role as chandler bing on "friends." >> someone at work ate my sandwich. >> what did the police say? >> reporter: -- perry also starred in movies like "the whole nine yards," "17 again" and "fools rush in," which he

once called his best film work. salma hayek posting, i'll continue to cherish your silliness, your perseverance and your lovely heart. behind the trademark wit and charming smile there was darkness. in his 2022 memoir, perry opened up about his decades-long battle with drugs and alcohol. but more recently, the sport of pickleball had become an outlet during his recovery journey, according to his friend and former coach. >> and he brought people to the court that had struggles, similar struggles to his own. >> reporter: just hours before his death, the star had been playing with mutual friends at the a nearby country club. broken-hearted fans have been laying flowers outside his l.a. home. and last night, pop singer charlie puth leading his audience in an emotional version of the "friends" theme song. ♪ i'll be there for you when the rain starts to fall ♪ ♪ i'll be there for you ♪ >> reporter: although there have

been no reports indicating foul play, the cause of death is being investigated by the lapd and l.a. county medical examiner's office, officials saying they now await toxicology results which could take three to four months. back to you. >> chloe, thank you. coming up, public officials should they be allowed critics on social media? the supreme court could soon weigh in. weigh in. u're watchyo in when moderate to severe ulcerative colitis takes you off course. put it in check with rinvoq, a once-daily pill. when i wanted to see results fast, rinvoq delivered rapid symptom relief and helped leave bathroom urgency behind. check. when uc tried to slow me down... i got lasting, steroid-free remission with rinvoq. check. and when uc caused damage rinvoq came through by visibly repairing my colon lining. check. rapid symptom relief... lasting steroid-free remission... ...and the chance to visibly repair the colon lining. check, check, and check. rinvoq can lower your ability to fight infections, including tb.

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good tuesday, everyone. this is "the fast forward." i'm janelle wang. this may sound familiar. leaders in oakland are about to announce a new downtown safety program. this comes after those leaders pulled the plug on another policing program less than 24 hours after it started. bob redell explains. >> reporter: in about an hour, at noon today, the mayor of oakland will announce a new program. the launch of the five after five safety program, which according to a media advisory, will provide a secure parking garage in downtown oakland for visitors and workers. this past weekend, the city launched the auto burglary program, that encouraged people to report break-ins so officers could respond. opd pulled the plug less than 24 hours after the program started. a source inside opd tells nbc bay area, rank and file officers were never provided any internal

details or orders on the operation. in a statement, opd said -- when their next test is, not clear. more than 11,000 car break-ins have been reported in oakland this year. that's a 35% increase from 2022. more than 12,000 cars have been reported stolen, including the car that belonged to ricardo. >> a lot of frustration. in oakland, you can have old car, old truck not outside. >> if it doesn't work, don't continue to use it. give it more than 24 hours. >> the issue is serious. i understand that with the police department was trying to introduce technology for us to report it. but you know, we're way behind when it comes to 911, 311 calls,

it takes forever. >> reporter: that was an oakland city council member who says the city council was also not aware of this auto burglary pilot program that was canceled this past weekend. bob redell, nbc bay area news. >> thank you. here are other stories. one person is critically injured after being hit by a wrong-way driver in san francisco. police in oakland are investigatin a deadly shooting. a huge bust of unlicensed guns in san jose. police discovered the stash following the arrest of a suspect in a burglary. investigators say he broke into a home in april while armed with a gun. he was confronted by a neighbor and took off. last week, police finally arrested him at his home. they went on to fine numerous unregistered firearms and more than 1,000 rounds of ammunition. oakland police are investigating a deadly shooting. it happened a little before 4:00 a.m. one person died. our photographer shot video of the scene.

it appears to show a vehicle crashed into a fence. it's unclear if that is related to the shooting. police are trying to determine if the shooting may be connected to a nearby break-in. a wrong-way driver in san francisco has put someone in critical condition. it happened in the financial district a little before 8:00 last night. police say the car involved has an out of state license plate. witnesses reported seeing the driver make a wrong turn before hitting someone. the victim suffered life-threatening injuries. it looks like we will have nice weather for halloween. our meteorologist kari hall has the details. >> a look at our highs for today on this halloween. we will see temperatures headed for the upper 70s and low 80s. a nice day ahead. feeling comfortable with a high of about 75 in danville. about the same in hayward and in oakland and in half moon bay, 73 degrees. mid 70so alto.

for the north bay, looking at a high of 77 in santa rosa. more weather like this for the next couple of days. we may track rain for the weekend. i will have more in the seven day forecast. that's coming up in about 30 minutes. >> thanks. many people going trick-or-treating, but others are celebrating halloween with one of the scariest plunges you can take. getting married. 18 couples will get hitched by clerk staff in costume. some couples picked this day on purpose. others say today just felt like a good day to make it official. you will never forget your anniversary. get all the news and weather on our website, nbcbayarea.com. that does it for this edition of hi, my name is damion clark. and if you have both medicare and medicaid, i have some

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bottom of the hour now, here are so much the stories making headlines on "nbc news daily." the screen actors guild said it's resuming negotiations with hollywood studios today, both sides remain, quote, far apart on key issues. a failure to reach a deal within the next week can have a major impact on next summer's movies. a wildfire forced 4,000 people to evacuate their homes, the highland fire broke out just

after noon southeast of los angeles, it grew quickly due to santa ana winds with gusts of 40 miles per hour, officials say as of this afternoon the fire had spread over two square miles of land, that fire destroyed three buildings. no injuries so far. longtime congressman earl blumenauer said he won't seek re-election. he was key contributor to last year's inflation reduction act. we're following some big breaking news just in from gaza, the rafah crossing border on southern border we yipt will be open tomorrow to let some ininjured people leave gaza.

>> according to media director of the rafah crossing. this is the only way out of gaza. people there haven't been able to leave since the war began on october 7th. several convoys of aid trucks have been able to enter gaza over the past few weeks. pharmacy workers at some of the largest drugstore chains in the country, cvs, rite aid are off the job today, day two of three-day walkout that started on monday and last until tomorrow. nbc news correspondent steven romo is following this developing story for us, the walkouts and what are we talking about these unsafe conditions. >> reporter: these walkouts are part of an ongoing push for changes in the pharmacy industry and those safety concerns pharmacists say they're not getting enough time to focus on each patient's prescription, and

that could compromise safety. pharmacy workers fed up are walking off the job again. protest organizers say the issue is not pay, it's about the growing workload and staffing concerns. >> the main job of pharmacists is to accurately check prescriptions. >> reporter: protest organizers say workers are being asked to administer a growing number of vaccines, deal with insurance companies and spend a lot of time fielding phone calls. a pharmacist worked at large pharmacy chains before moving to an independent drugstore. >> if you asked every pharmacist in america, a $5 raise for themselves or an extra technician working in their store, they would all opt to have another technician. >> reporter: some customers taking their business to smaller, independent pharmacies. >> what did you experience at

the large pharmacies that sort of pushed you over the edge and say, no more. >> wait time. attitude of the staff. >> reporter: the independent santoga pharmacy in pottsville, pennsylvania, they're getting daily calls from large-chain companies asking to transfer prescriptions to them. >> the obvious reasons, just customer service, like, i guess frustration of the employees there. the long waits. >> reporter: in many cities, options are being more limited. large retailers have announced they're closing hundreds of locations and in rural areas the number of retail pharmacies has decreased from 2003 to 2021 by 14%. researchers say that one reason is large chain store pharmacies often drive smaller independent drugstores out of business and when the box stores shut down. >> now the community --

>> reporter: all contributing to growing pharmacy deserts, defined as areas where people live a mile or more from a pharmacy, cvs issued a statement saying, in part, we're focused on developing a sustainable scaleable action plan. to support both our pharmacists and our customers. rite aid statement, we remain committed to providing safe and productive work environments. to all our associates including our dedicated pharmacists. walgreens spokesperson saying they recognize the hard work of staff and they're taking steps to, quote, ensure that our teams can concentrate on providing optimal patient care, for now both pharmacy workers and patients -- >> call a customer complaint, what do they do? nothing. >> reporter: continue to express frustration. >> speaking about those pharmacy deserts, the university of southern california said they disproportionately affect black and latino communities -- when these pharmacies shut down, these stand-alone pharmacies they lose a lot more than access

to drugs, they also learn that first line of defense in asking a family cyst about questions related to over the counter medicines and more. >> it's healthcare. steven romo, thank you. the supreme court is stepping into a controversial debate involing social media and free speech. >> today the court is considering its public officials should have the same right to block, this echoes a case involving former president donald trump, he was sued for blocking people on his personal twitter account while he was in the white house as president. the supreme court dismissed that lawsuit after he left office. laura jarrett joins us here. she's been following the supreme court today. two separate cases in front of the supreme court today, walk us through what they are. >> nothing to do with the former president but do have implications for public officials going forward, two school board officials in california and also a city manager in michigan, these are state-level officials but they're blocking people online

and the question is, does the constitution prohibit that? does that violate the first amendment? i think it's a tricky issue especially when it's not on its government-associated accounts, private accounts they start before. the question is, when they're doing that, if they're talking about work, can you then block people from seeing what you're postzblg trump, that lawsuit was dismissed, right -- >> only because he had left office already. the supreme court said, we can dodge this one, because he's not president anymore. >> might it say set some precedent. the supreme court ruled that he could about block his critics. >> there are also sort of all over the map. you'll see a decision from the supreme court that tries to set the rules of the road going forward and for people at both the state and federal level, if

you're occupying public office this is what you can and you can't do. this is term about social media, many cases, one having to do with interactions between the biden administration and social media companies, remember back in covid, there was a lot of discussion about trying to remove disinformation, well, some courts of appeal said nope, the biden administration doesn't get to that and what has happened at a state level where different governors are actually trying to make sure that conservatives aren't censured on social media. >> laura, thank you. we've got some breaking news from capitol hill, the senate just confirmed jack lew as the next u.s. ambassador to israel. that post has been vacant since july when the previous ambassador stepped down. lew was nominated by president biden just last month.

of course we mentioned earlier that the defense secretary austin testified earlier before the senate appropriations committee over aid to israel and ukraine. where protesters interrupted. >> cease-fire now. i beg you, cease-fire now! the tensions, were obviously running high in that hearing room, what did we hear from secretaries austin and blinken. >> six interruptions just during blinken's opening statement, quite a commotion in the room. all escorted out by security. they made a plea for congress to advance that supplemental request from president biden more than $100 million in total,

altogether, they talked about u.s. aid to israel, the need for u.s. aid to ukraine, measures to contain china as well, as well as u.s. border security are all linked together and all relate to u.s. national security and that none of the pieces should be eliminated. let's play some of what blinken had to say. >> this is all one fight. we have to respond in a way that recognizes this. if we start to peel piece off this package they'll see that. and pose an ever greater threat to our security as well as to allies and partners. >> defense secretary austin warned that u.s. stops providing aid to ukraine that putin and russia will win that war and acquire that territory, the sovereign territory of their neighbor, now these calls are

playing well in the senate where democratic and republican senators favor all the provisions of this package. it's not playing quite so well in the house where the newly minted house speaker johnson is breaking off the israel aid and that includes cuts to the irs that they don't support. coming up, maui police release body cam footage of the deadly fires ripped through lahaina. you're watching "nbc news daily".

a stunning new report is highlighting the challenges that hispanic students face in college. >> yeah, despite pandemic-era restrictions and covid cases easing a study by a foundation found that half of hispanic students considered leaving college last year. so, why are latino students expressing this sort of disproportionate impact? >> yes, first of all, latino college enrollment has been lagging behind historically but on the rise in decade before the pandemic but with this new

study, 52% of latino college students actually considered leaving for at least a semester last year. i mean, that sentiment is higher than any other races or ethnicities. i spoke to some experts including those who commissioned the study and there are factors that include all students, the emotional and financial stress, especially after the pandemic, but for latinos, there are very specific factors, for example, generally, they're more likely to come from multigenerational households, they live with families, hold family responsibilities, they're working one or more jobs while balancing school, here's big one, 41% of latino college students they're first generation, born in the u.s., much more likely to navigate the college system on their own and they also tackle the college experience differently than other students as one longtime policy expert working on this issue told me.

>> latinos represent what we call a very post-traditional student body and that's supposed to kind of, you know, this traditional student that's going straight from high school to college, lives on campus, is college ready, and finishes in four years. not always college ready or working 30 to 40 hours and we haven't seen higher education pivot to better serve those students overall. >> so, what she emphasizes here for these students to be pragmatic in their approach to college, asking themselves this should i find a way to cut a big check for tuition or go out and start making money right away, one 21-year-old student tells me it's a difficult decision. >> college has been difficult, i would say, i'm pretty good at just finding work and making money on my own and having that freedom of making money so

really on at this age, it kind of has me stuck in between on what i really want to do. having my father having teechd me to work with my hands, has gone toward that direction. not thinking about going to school. because he didn't have the support growing up going to school. >> like many latino families who are disproportionately affected by the pandemic, avian's went from a two-income household to one because of job loss, that changes the sense of financial responsibility and kids like him can make. >> they have to contribute to family income in that situation, let's talk about solutions. >> well, there are some colleges and universities who have extended greater flexibility for their students, trying to give them flexibility for their outside responsibilities and work, creating a better sense of belonging for latino students is huge and overall more support

and guidance, and our friends and colleagues at nbc latino have a great piece that covers all of that and more. >> excellent, thanks so much for that report. >> really insightful, thank you. the lahaina wildfires, the deadliest wildfires in u.s. history. >> after three months flames ripped through the town, the challenges that authorities faced there, police just released dramatic pod camera footage showing them struggling to evacuate thousands of people in lahaina. miguel here with more. >> why was this police footage released now. >> reporter: that heart-pounding video captures the scramble of the escape of flames. maui police responded to 15 people were trapped in a coffee shop. police also raced door to door

to evacuate neighbors and even loaded a burn victim inside of a police cruiser as he was transported to the local hospital, the harrowing scene unfolded august 8th. maui police selected 16 minutes of video from more than 20 hours of footage the rest of the video has been requested by public records and should be released soon, that's why this initial batch of videos has been released today. >> miguel, it's important to remember there are still people missing following the august wildfires, several people, what can you tell us? >> reporter: the official death toll stands at just a hundred but not all of missing victims have been identified, the fire has burned so hot and so fast some people may never been identified. tough for families of missing while their loved ones have been gone they've not been able to bury all of the missing victims. >> miguel, you were there as this happened, as you watch this video what are you thinking about? >> reporter: i just remembered

how many people told us how quickly that fire exploded in this video. first responders are used to intense situations, it was eye-opening from their perspective just how harrowing the scene was and how scary it quickly unfolded. >> miguel, you'll have more >> miguel, you'll have more reporting tonight [coughing] copd isn't pretty. [coughing] i'm out of breath, and often out of the picture. (♪♪) but this is my story. (♪♪) and with once-daily trelegy, it can still be beautiful. (♪♪) because with 3 medicines in 1 inhaler, trelegy keeps my airways open for a full 24 hours and prevents future flare-ups. trelegy also improves lung function, so i can breathe more freely all day and night. trelegy won't replace a rescue inhaler for sudden breathing problems. tell your doctor if you have a heart condition

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welcome back to "the fast forward." it's halloween today. tomorrow kicks off the two-day celebration of day of the dead. it celebrates the lives of loved ones and their journeys to the afterlife. people came to the san francisco flower market to pick out flowers for the celebrations. these are a vital part of decorating altars. they can incorporate favorite foods or hobbies of loved ones. the celebration originated in mexico, but has since expanded into the u.s. and other parts of latin america. >> honor loved ones. >> we lost my mom last year. second year of honoring her. lost father a long time ago and friends along the way. >> there's a belief that the realm to the afterlife opens on this day. it's a time when families, dead

or alive, can be together again. beautiful weather across the bay area. you may need an umbrella this weekend. kari hall has our seven day forecast. >> happy halloween. we are going to have beautiful weather across the bay area with highs in the mid 70s. it will cool down quickly tonight. be prepared for that. tomorrow it is slightly warmer for the afternoon. we are getting ready for more clouds coming in by the end of the week. even some spotty showers in the forecast for the weekend. we could see off and on rain with mostly cloudy skies and high near 70. we set our clock back sunday morning one hour. it will feel cooler as well. looking at san francisco, we are in a cooling trend after today and tomorrow. we will go back to the 60s in the forecast for the weekend. morning temperatures milder in the 50s. we will track rain chanc for thees my n ame is caron and i'm from brooklyn. i work for the city of new york

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it's disappointing when someone makes plans and doesn't show up. one east bay viewer says that's what appliance teches did to her repeatedly. she contacted our response team. chris chmura did show up. >> let's talk about ria. she told us her fridge and freezer wasn't freezing or cooling. the fridge was under warranty. samsung sent texts. she said they got started, cut tubing behind the fridge and promised to return. not only did they promise once, twice, three times, they promised four times within four weeks. but they never came back. zero fix. that's when she contacted us. we contacted samsung. it sent a $2,379 full refund, the price of the refrigerator. they said, we regret the experience and have worked to resolve this to her

satisfaction. she's using her refund money to buy a new fridge. why not just fix the freezer? she says samsung sent another tech who determined the exposed tubing had contaminated the fridge. when an appliance repair company ghosts you, you don't have to go it alone. pull out your phone and snap that qr code. get the state involved. they regulate appliance repair outfits if you file an official complaint, you will probably get the company's attention. you can also contact us. scan this qr code to fill out our complaint form online. >> thanks. let's talk about halloween. what to do with your pumpkins. you can donate them to a zoo, smash them up, feed hem to chickens. sprinkle seeds inside, leave them for a treat. scrape out the candle wax. in san jose, throw your pumpkins in san jose, throw your pumpkins away in the i told myself i was ok with my moderate to severe rheumatoid arthritis symptoms.

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at something happened. my gut said is it was bad. ms. patty fornicola: he said, i'm on 192 and i won't be able to come home.' ms. fornicola: it's truly like he did vanish into thin air. mr. bob buehner: it was very confusing. you know, das don't go missing. craig melvin: this one did, and he hasn't been seen since. chief shawn weaver: everyone who's ever looked at the case has their own theory. craig melvin: was he murdered? was it suicide?