hi, everyone. so good to be with you. i'm zinhle essamuah. >> and i'm kate snow. "nbc news daily" starts right now. today, monday, november 20th, 2023. medical emergency, israeli forces open fire on another

hospital in northern gaza claiming hamas was firing inside. it comes as dozens of premature babies are evacuated from a different hospital, what we're learning about their fate. quiet on the court? hours before his lawyers argue in court to overturn a gag order in his federal election interference case, former president trump repost a threat to his detractors on social media. the argument prosecutors made and which way the judges could be leaning. the public face of artificial intelligence is ousted from his own company. and there are off. millions hit the roads for the busiest travel time of the year. hard to believe it's already thanksgiving week. >> where did the time go? >> quite the year, we'll begin today with a possible breakthrough in hostage talks as fighting surrounds another hospital in gaza.

>> netanyahu met with families of hostages today. sources familiar with negotiations tell nbc news that the u.s., israel and hamas are nearing an agreement to release some hostages in exchange for a pause in the fighting. today president biden sounded optimistic that a deal will get done. >> mr. president, is a hostage deal near? >> i believe so, but i'm not prepared -- >> you believe so? >> yes. >> thank you. >> how soon? >> those talks come as israeli military strikes a hospital. dozens of premature babies evacuated from al shifa hospital in gaza are now in egypt for treatment. some babies died during the transport. >> raf sans is tel aviv for us. raf, let's talk about the hostage talks. president biden said he believes a deal is close, what is the

israeli government saying about negotiations right now? >> reporter: so, kate, that meeting between prime minister netanyahu and the families of the hostages is actually still ongoing a couple of miles up the road at the defense ministry here in tel aviv, we don't mow whether the prime minister is going to lay out in any detail maybe even the broad outlines of a deal to those families, but i can tell you the families of the israeli hostages have been really, really pushing the israeli government, they're tired of reading news reports or from the american government that a deal may be closer or farther away, they want to hear from their own representatives. among the people praying for a breakthrough is a man, his two young daughters are among the hostages along with his wife and his mother in law and i spoke to him earlier tonight. take a listen are you allowing yourself to be hopeful in.

>> i have to. this family has no other member but me. i'm the father. if i weren't their voice nobody will. i have to. only one choice. when you have one choice life is easy, so this is my only choice. >> reporter: and guys, sources telling nbc news the outlines of this deal would be release some of the hostages in exchange for a pause in fighting. some sources stressing nothing is agreed to everything is agreed. >> what are doctors saying about those premature babies now being treated in egypt? >> reporter: yeah, the whole world captivated by the fate of these premature babies, 28 of them were carried through the rafah crossing into egypt today, doctors are saying this is a tough situation, these are tiny lives, these children are

younger than the war they were born into, some of them have been flown directly to cairo for more intensive treatment, the others are being treated closer to the rafah crossing, but people in egypt and gaza and people around the world are praying for these little babies. >> raf sanchez, thank you. with thanksgiving just days away the holiday travel rush has started here in the u.s. aaa expects around 55 million people to hit the roads leading up to and right after thanksgiving, it may not be smooth sailing as a dangerous storm system could impact travel plans. morgan chesky joins us live. and meteorologist bill karins is here in studio with what you need to know before departing for your trip. what did they need to know traveling to their destination. >> reporter: overachievers here,

a steady surge of travelers come through today. they anticipate 40,000 travelers or so to be coming through here on wednesday, about quadruple what they would anticipate on a regular workday. the upcoming sunday, anticipated to be the heaviest travel days. look at some of these numbers here, everyone going back home on sunday, almost 3 million passengers of that 30 million that are expected to travel this holiday season, that's why the tsa is urging everyone, if you're going to be bringing some sides along, bring in your carry-on, if you can spray it or spread it that's something to go in checked bag. surprisingly any turkey or meat or sides, stuffing, casseroles, that green bean casserole i'm a fan of i can bring that with me on a flight this thursday or any day this week rather, in addition to those other options as well, knowing what you can

bring will save everyone time in those security lines, which are expected to be a little extra longer than usual this week. >> morgan, you can keep your green bean casserole. bill? >> let's get into the forecast, we do have a threat of some tornadoes, that gets all the headlines. we don't need tornadoes right before thanksgiving. that's possible, the rest of this afternoon, this evening, tornado watch until 7:00 central standard time. east texas and good chunk of northern louisiana. so far no tornadoes reported. again, isolated is possible, the severe storm prediction center is watching this area for the greatest risk of tornadoes, especially in alexandria or

hattiesburg, into the early evening hours. hopefully we don't get too many nocturnal tornadoes. tomorrow, a lot of rain, the i-59 corridor, possible charlotte, raleigh, washington, d.c., delays at the airport, if you're driving i-95, or i-90 two roads that will be problematic tomorrow. >> stay safe out e. karins, tha tributes are pouring in across the country as we remember the life and legacy of rosalynn carter, the former first lady died on sunday in her georgia home at the age of 96. while she certainly made her mark in washington, carter's known for her work after her time he the white house. nbc correspondent blayne alexander is with us in atlanta. talk more about rosalynn carter's legacy and the impact she had on this country. >> reporter: it's such a tremendous legacy, kate, all

throughout the day since the news of her death, we really heard from her in so many different facets of her life being described, of course devoted mother and of course her life long partnership with the former president. married 77 years. he paid a touching tribute to her as well. calling her basically involved in every major thing that he's ever accomplished in life. we also heard from her as a trailblazer in her own right, we're talk about somebody who was a fierce advocate for mental health care and she was co-founder here at the carter center. we heard from her niece who also talked about the void that's going to left. >> even though she hasn't been out and about as much as she used to, there are so many different activities and events that she touched. let's do this. or the food delivery that we do every third saturday, she was one of those who started that.

she was here giving out food and it just -- her loss is going to be extremely hard for a lot of us. >> reporter: so of course we're hearing words like that from so many people around the world today, guys, especially when you consider the fact there are going to three days of events to honor the former first lady, beginning today through wednesday. all around georgia, carter center in atlanta, emory university, different parts of the state, all concluding in plains, georgia, her beloved hometown where she'll be laid to rest. >> blayne, thanks so much. today's money minute. congress orders some of tech's biggest leaders to the hill to testify about child exploitation. and some famous head wear. executives from x meta, snap, tiktok, summoned to

testify before the senate judiciary committee about child online exploitation. the leaders of x, discord have been less cooperative. meta is breaking up its responsible a.i. team. an initiative launched by the ceo mark zuckerberg the safety of the company's artificial intelligence development as they were created. some employees will now work in generative a.i. product division while others will work on the infrastructure team. the hat worn by napoleon bonaparte sold for $2.1 million at an auction in paris. initially valued between 600,000 and $1 million.

okay, what do you think of that. >> a piece of history. >> i like a hat. don't know if i paid $2 million. coming up, it might be time to take off, why airlines are offering ticks for around 30 right now. president biden is facing president biden is facing renewed [coughing] copd isn't pretty. i'm out of breath, and often out of the picture. but this is my story. ( ♪♪ ) and with once-daily trelegy, it can still be beautiful. because with 3 medicines in 1 inhaler, trelegy keeps my airways open for a full 24 hours and prevents future flare-ups. trelegy also improves lung function, so i can breathe more freely all day and night. trelegy won't replace a rescue inhaler for sudden breathing problems.

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we're a step closer learning whether the justice department can limit what former president trump can say. >> the former president has pleaded not guilty on charges that he tried to overturn the 2020 results on of the election. today trump's legal team argued in front of an appeals court that a gag order should not move forward because they say it will limit the free speech of the 2024 republican front-runner. let's bring in ken dilanian and danny savales. ken, the judges didn't decide today, we heard both sides make their cases, did we learn anything in terms of how the judges might be leaning? >> reporter: i think we did. three judges asked tough questions for both sides. it seemed fairly clear after two hours of organize arguments.

that the judges appear to reinstating the gag order, but also reason to believe they may narrow it. all three of these judges were appointed to the bench by democratic presidents. the devil's in details, a lot of discussion about how to do it without trampling on former president trump's first amendment right to engage in political speech and to criticize his political opponents. the order prohibits donald trump right now from targeting prosecutors, court personnel and witnesses, some debate about the word "targeting" means and whether that language can be more precise. or misinterpreted. but they could decide this case really within days or weeks and a lot of people expect it will ultimately end up before the supreme court. >> danny, trump's lawyer repeatedly argued that there's

no evidence that trump's social media posts are threatening the prosecutors, earlier today, the former president reposted a message on truth social appearing to threaten one of his detractors, what do you make of this as a defense attorney. >> trump's team is urging the most stringent of tests. clear and present danger. try to gag a presidential candidate or somebody like donald trump, you have to show the danger is immediate and clear and present in the right now. what does that mean? that gets to the core issue, which is this, it's my opinion that anyone, pick your favorite legal analyst, i hope i'm in your top three, ask them to craft an order that's constitutional this case, you'd get three differently worded orders. my point here is, anyone who thinks they know the contours of a proper gag order in this

scenario is guessing. we're all guessing. >> ken, so, given that, what happens next? when do we expect a decision on this gag order? >> they took this on an expedited basis and donald trump will appeal this to the supreme court, does the court take this case? >> thank you both so much. the official white house christmas tree is now in washington, d.c. the tree arriving just hours after president biden participated in another time-honored tradition, the turkey pardoning ahead of thanksgiving day, all of this marking the unofficial start of the holiday season in our nation's capital. let's bring in aaron gilchrist, give us a recap of the holiday happenings today at the white house. >> reporter: beautiful tree rolling into the white house north lawn today, the first lady dr. jill biden receiving that tree a little while ago, 18.5-foot-tall fraser fur that

came all the way from fleetwood, north carolina, the first lady gathering some military families there with her on the north lawn to receive the tree that will go into the blue room as it does every year after winning a national contest and will be part of the white house holiday decorations, this was a big day too, the president on his 80th birthday pardoning the turkey. the president said saying this is their day talking to liberty and bell, the two turkeys that were pardoned today, they'll be heading off to the university of minnesota to live out the rest of their days, they'll be stuffed with bird feed and all the other things that turkey eat while they're living in luxury there. this is a thing that's been happening, the actual pardoning started in 1899.

enjoyed a nice at the willard hotel, got into the mini bar, maybe some wild turkey bourbon before they live at the university of minnesota. >> hitting the mini bar. aaron, thank you. appreciate the humor today. coming up, the future of artificial intelligence in limbo after a visionary in the field is fired. is fired. the latest on the fallt ou when my doctor gave me breztri for my copd things changed for me. breztri gave me better breathing, symptom improvement, and reduced flare-ups. breztri won't replace a rescue inhaler for sudden breathing problems. it is not for asthma. tell your doctor if you have a heart condition or high blood pressure before taking it. don't take breztri more than prescribed. breztri may increase your risk of thrush, pneumonia, and osteoporosis. call your doctor if worsened breathing, chest pain, mouth or tongue swelling, problems urinating, vision changes, or eye pain occur.

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it's the fast forward on nbc news daily. it's day two of deliberations in the case of a man accused of beheading his girlfriend with a samurai sword. >> reporter: this was by all accounts a brutal and vicious crime and the jury has a lot to consider over the course of this three-week trial from witnesses who saw the crime unfold to the way the suspect behaved in court himself. he was described as nearly catatonic at times as the prosecution told the jury how he argued with his girlfriend then retrieved a samurai sword from his car and attacked her. his attorneys told the jury this case is not about who committed the crime but why and the why is

what his attorney calls is perfect self-defense because he is a paranoid schizophrenic. >> i think the jury is going to evaluate his behavior. particularly his claim of self-defense. when he was nonresponsive to the d.a.'s questioning, i think that's something the jury's going to carefully look at. >> this is day two of deliberations. we don't know how long the jury will deliberate but when they reach a verdict, we'll update you here. >> thank you for the update. here are some other stories. firefighters are conducting a controlled burn in the north bay. the city of pittsburgh is debating whether or not to invest in more surveillance cameras. mayor breed announced city's expanding its retail theft blitz

strategy. officers are set up inside retail locations to catch thieves in action. in the past year, san francisco police have arrested 300 using this strategy. the operations are funded by a $17 million grant. the department says it will span operations like this one across the city as the holiday season approaches. the city of pittsburgh is considering their own crime fighting options. police are asking the city council to allocate a $37,000 grant to them. that would go toward purchases more surveillance cameras to put around the city. the city council will vote tonight at 7:00. if you see smoke above the skies today, don't worry. cal fire is burning what it calls piles of potentially combustible organic fuel. the burn began at 9:00 a.m. at napa valley state park and it's expected to last through 5:00 p.m. this is part of a larger product of cal fire to burn more than

200 piles over the coming weeks. thanksgiving is just a few days away but you wouldn't know it by the temperatures. >> we are enjoying sunshine to start out our new week across the bay area and our temperatures are right where we typically see them for this time of year. mid to upper 60s for highs today with oakland and san matteo reaching 62 and 64 in dublin and livermore. it will be warmer tomorrow as the sunshine continues. especially for parts of the peninsula down to the south bay where our highs will reach into the 70s. look at san martin. one of the warmer spots headed for 77 degrees. also, low 70s in santa rosa. while san francisco will reach highs in the upper 60s. on wednesday, it's one of the busiest travel days of the year and we are seeing more sunshine. we'll talk about what to expect for thanksgiving and the weekend coming up in our seven-day forecast in about 30 minutes. >> thanks, kari. the holiday spirit is

thriving. tonight marks the official opening of downtown ice on south market street after a stopped opening last friday. the ceremony starts at 5:30. ticket, visit sjdowntownice.com. a story that's so important to our nbc bay area family. we are teaming up with safeway to make sure everyone in the bay area has a holiday meal. our 14th annual nourishing neighbors campaign kicked off in style. our today in the bay anchor were in santa clara and scattered throughout the bay area. we were in los altos. nearly $3,000 has been raised. the money stays here in the bay area. if you'd like to contribute, just visit your local safeway and donate at the register.

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just might be the answer. bottom of the hour now, here are some of the stories making headlines on "nbc news daily." interstate 10 in los angeles is reopened after a massive fire that shut it down for days. that fire is now being investigated as arson. authorities have released an image of potential person of interest. the person was seen wearing a

black hoodie, blue shorts and a knee brace. u.s. health officials are warning of a salmonella outbreak linked to cantaloupe. officials have issued recalls for several brands of both whole and pre-cut cantaloupes. . the recalls also include certain mixes of pre-cut fruit. pop star shakira has reached a deal with spanish prosecutors. the singer will get a three-year sentence and a fine. she'll avoid prison time. . the war between israel and hamas is having a dramatic impact on politics here in the u.s. >> young people are taking to platforms like tiktok to criticize president biden's handling of the middle eastern

conflict. >> i don't think biden has realized that gen z is going vote for you, you have lost. >> donald trump is doing better than biden in some of the most critical swing states. you need these critical swings states in order to win. listen to the people or you're going to lose to donald j. trump. >> hallie jackson joins us now. we heard from some young people there, a lot of criticism about president biden is coming for those folks, how much of that is linked to this war. >> reporter: listen, based on the numbers that we have seen in our latest round of nbc news polling, it's clear that young people are in large part turned off by what they see as president biden's handling of the israel-hamas war, 70% of voters, this is specifically younger voters, 18 to 34 disapprove of the way he's handled this, we don't have the other graphic up there, if you

look across all age groups is the highest disapproval which speaks to some of -- there you go, speaks to some of the way that the white house, the biden administration is handling this moment here in the eyes of the younger voters. yes, the war is clearly a factor the question is, how much of a factor is going to remain as we hit the next 11 months into the presidential election next year? >> it's interesting, too, if you look at our poll it's not just foreign policy but it seems to be the president's age potentially is turning some younger voters away. >> remember, this is an age group, a voting bloc that went for joe biden by something like 20-plus points in the last election. you talk about the age issue, listen, if we hit on foreign policy, yes, there's higher disapproval rating than his low

job approval rating. one of the biggest drivers have been concerns about his age. president biden as you well know turned 81 years old, he had that turkey pardon at the white house. and the white house addressed this today in the briefing, to a degree talking about some of these poll numbers, listen, this is where americans are right now, i'll tell you i talked to democratic sources all the time and one of things that i hear from biden allies it's still only november 2023, meaning, we're talking about this on the news because it's news worthy, people who are plugged into the political news arena, but their argument vast majority of americans aren't really getting into thinking about the presidential probably until next summer, when the convention starts and probably after labor day here, people close to the president think there's some running room here, room for them to make an argument they can

make the case of effectively to voters that the president is a better alternative than donald trump will be there. >> hallie, thanks so much. catch more of hallie on hallie jackson now every day at 5:00 p.m. eastern on nbc news now. high drama in the world of artificial intelligence the board of tech startup openai just ousted sam altman on friday. he helped catapult chatgpt to global fame. jake ward joins us now. lot of big news here. altman clearly been a leading force within the world of a.i., why is his firing right now so significant? >> reporter: not just because salt altman is the leader of the organization that put chatgpt in all of our laps, gave us the practical experience of openai.

it's conceived of a research institute. it was supposed to be sort of a model of how we can hold back and think about the dangers and the risks of a.i. all of that came to a head on friday, when the board ousted him, fired him and cited a lack of consistently candid khune case between altman and the board. they intimated that it had to do with the broad mission. other things might take place, suddenly overnight, last night, we saw him accept this new job at microsoft and a bunch of employees awe you mentioned 85% of the company saying resign to board members who fired him or we'll follow sam altman to

microsoft, that's what they're threatening to do, so total upheaval inside the marquee name when it comes to a.i. revolution. >> total upheaval, altman accepting this new microsoft job, what do we expect he might be doing there? >> reporter: the incredible thing in this development what it puts into the lap of the ce of course microsoft, $13 billion as partner to openai. he gets sam altman and the former chairman of the board to work for him. he gets it for free. a new research lab inside microsoft putting them in direct contention with alphabet and the other big players in a.i. >> thank you. now to an nbc news exclusive, we have rare look inside one of the more secretive military programs, air force drones fly over war zones helping to find, hoping to find hostages in gaza.

dana griffin. >> reporter: high above the battlefield of gaza, unmanned drones are using cameras to search for hundreds of hostages held by hamas. this critical mission is operated thousands of miles away at air force base in the nevada desert, the secret epicenter of u.s. drone operations. the drones are controlled from inside these cramped mobile containers. pilots and their crews known as hunters work in eight-hour shifts 24/7. we can't show you the exact lens on this reaper because it's considered a military secret. it can collect data from a forest fire or pinpoint a high valued target. all beamed back live to military satellites right here, for safety concerns this pilot has

asked us not to use her full name. on those monitors she see was the drone sees, she uses the joy stick to take off and steer the drone. >> sending data back here we're able to see in real time what the aircraft is displaying. >> reporter: this is the view from four miles above. >> even if we were over the target straight up they wouldn't be able to detect us. >> how long could be surveilling someone. >> years, months. depending on the target. >> reporter: these drones can be lethal. the u.s. military doesn't report drone casualties. but u.s. strikes have killed up to 17,000 people and there arer rors like this strike in 2021 that ripped into a suspected target in afghanistan killing ten civilians including children

according to "the new york times." >> we're watching these targets. we watch them do horrendous acts against people. really just look at the big picture of the impact we're having. >> reporter: three years ago a nonpartisan government report found mental and if iz call health problems for the pilots due to their stressful jobs, the air force responded by using mental health resources. >> it's okay if you can't focus. >> reporter: the air force added more staffing to shorten flight times. there are now a 1,000 pilots here who trained on simulators like this. >> you have to rely on the data that the aircraft is giving you. >> reporter: they walked me how -- through me how. their mission is to look for hoinls in gaza.

>> if we can get tasked for that type of mission we'll be standing by and i think it can play a critical role. >> reporter: a critical role fought from these small rooms halfway around the world. fascinating stuff. millions are heading home this week for thanksgiving but airlines are hoping to get even more people flying between thanksgiving and christmas. that's because they have a record 260 million seats to fill. airlines are offering steep discounts. >> we did a search for roundtrip flights from detroit to atlanta. frontier offering 16.98. that's cheaper than going to the

movies with a friend. >> leslie joseph joins us now to help explain some of these numbers. why do airlines have so many seats to fill? >> airlines have been ramping up their capacity from the summer into the fall and the issue in the fall is that a lot of the travel kind of falls out, you're outside of the summer peak season, in between holidays, between thanksgiving and christmas, the reality is, business travel hasn't come back to 2019 levels just yet, so airlines have a lot of empty seats to fill and they're starting out with these eye-popping fares that we're seeing, $29, the ultra-cheap airlines thinking of spirit and frontier but southwest were offering a $29 fare. and when planes, have a hard time filling seats on planes, early in morning or late at

night, and then, what you have to do as a consumer is kind of look every day and see when you can get the cheapest fare and you're flexible enough to get one of those. >> watch out for the extra stuff. what are some tips for finding these deals right now. >> just be as flexible as possible. traveling in the off-season has the benefits. fewer crowds. airport may be better. maybe kids are back in school. people don't have the flexibility that they did, maybe their employer is allowing the hybrid work to continue. >> all right, good tips. leslie josephs, thank you. coming up, new signs, more israeli hostages could be released from hamas custody, what it could take to reach an

as the israel-hamas war enters its seventh week, sign as hostage deal could be getting closer >> nearing an agreement to release some hostages in exchange for pause in fighting, according to sources familiar with the negotiations. joining us now to discuss is martin fletcher, martin, always

good to sao e you. of course this deal is not set in stone yet. it seems like a hostage deal would only be temporary, of course so many things are changing in the moment with this war, what would it take to reach a longer term agreement to get all of these hostages home in. >> that's a great question, that's what everybody wants to know, this particular scheme, if it happens, and everybody's being very careful, involved 50 women and children we're told to be released in stages, that leaves about another 190 hostages still in the hands of hamas and what it would take to release all of them would be a final cease-fire. hamas wants a complete cease-fire as early as possible, good for hamas which means israel loses, that's what israel doesn't wants. series of negotiations going on

that could end in the release of 50 or so. as you point out, lot still left in the hands of hamas, hands tied in the tunnel somewhere. >> martin, we talked about this off-camera, we're getting information from israel, we're getting other information from hamas, israel for example released videos of what it said were hoinls being taken into al shifa hospital back on october 7th, nbc news can't independently verify those claims. based on your long e peepers covering the region, how reliable is the information we're getting. >> i don't know about the information we're getting from either side. i would tend to believe the pictures that i see and we just seen a guy being dragged along into al shifa hospital. the bottom line is, anybody, any journalist who's worked in gaza knows that al shifa hospital is a place where hamas conducts

business, whether it's a control or command center whether israel says, underground, we don't know. but what's interesting, especially about the pictures you're showing now, these tunnels end in what israeli doors a blast door, a door that's resilient to attack and explosions, so this is what it's all about. this blast door, what's behind the door, right, that's what we want to know and need to know. israel got these pictures by sending a drone into the tunnel, a dog into a tunnel with cameras, but they don't send at this point anyway men down to check out that door because they need to blow it up and they don't know whether the door itself is boobytrap. definitely place where hamas operates the question is to what extent, kate. >> martin in times of war the red cross is usually allowed to see hostages, as far as this

happened that hasn't happened during this israel-hamas war. >> it tells us that hostages are all over the place, and it means hamas wants to continue this psychological warfare not letting the families know who's dead or who's alive. the first thing that normally happens in these situations would be that the red cross would go in to check on the hostages. >> martin fletcher, thanks so much. my name is douglas. i'm a writer/director and i'm still working. in the kind of work that i do, you are surrounded by people who are all younger than you. i had to get help somewhere along the line to stay competitive. i discovered prevagen. i started taking it and after a period of time, my memory improved. it was a game-changer for me.

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because breathing should be beautiful, all day and night. welcome back. more housing help is coming for those who need it the most in the south bay. last month, san jose leaders approved a new transitional housing development on a small lot. the developers is donating the site to the city for $one a year. organizers say the new community will provide shared laundry machines and kitchen areas. they say that the more stable alternative than shelters with large rooms and bunk beds. >> it's a place where people can come from six months to two years where they can get stabilized and assess what their long-term plans are going to be. so it's not a permanent

solution. it's an interim place where people instead of being on the street, can g stabilized, hopefully, rather than the housing in short supply and really expensive to build. >> donations for the developer and from non-profits. the project will still cost the city around $11 million. this thanksgiving holiday could bring warmer weather and clear skies. here's kari hall with our forecast. >> the sunshine continues today and our inland temperatures reach into the upper 60s. still a breezy wind throughout the day but the wind continue to calm down and tonight, our temperatures will drop into the upper 30s. it's going to be a cold start to our tuesday. but we are going to see highs back in the upper 60s and low 70s and that weather continues into thanksgiving. going into the thanksgiving

holiday, expect highs in the low 70s and it will be a cooler weekend from friday through sunday with highs in the mid-60s and for san francisco, expect mid to upper 60s for the next few days. an increase in clouds and sprinkles, but the rest of the forecast is looking nice and sunny for e weekend. th>>

nbc bay area responds to a family whose flight plans cost more than they expected and we found an important lesson for all holiday travelers. >> good morning. whenever you're flying, check your eye itenary early and often. he booked his family to fly non-stop from sfo to sydney for a cruise. five months beforehand, a big change.

>> they were going to fly out of los angeles instead and the e-mail said they would use a partner airline to provide transportation. >> transportation to l.a. to catch that new flight. but that didn't happen. so last minute, bob spent two grand in airline miles to catch their new flight from lax. bob asked for reimbursement, qantas declined. it told us the agent made an error and sent bob $2,000. check your airline tickets every month or so after you book. see what's changed and take action. if your vacation plans get turbulent, contact us. scan the code on the screen to fill out our consumer complaint form online. we've whipped up more pro tips for holiday travelers including your ticket to beat delays and track lost luggage. that's tonight at 5:30. >> thank you so much, chris.

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