>> schieffer: today on "face the nation," a new book raises serious questions about investigation of the kennedy assassination. plus the chaos over the roll out of obamacare. washington finally found something to agree on-- the kickoff of the obama health care law has been a disaster. the government says the web site can be fixed and late last week h.h.s. kathleen sebelius make a sparkling admission. >> i didn't realize it wouldn't be operating opt male before the launch. >> schieffer: we'll hear from house oversight committee chairman darrell issa who is investigating, and we'll ask new hampshire democratic senator jeanne shaheen why she is so worried. then we'll begin our coverage of the 50th anniversary of the assassination of john kennedy,

with an interview of jeanne shaheen, author of a new book, "a cruel and shocking act." for context, we'll bring in lyndon johnson's press secretary turned snooze executive tom johnson. legendary "washington post" reporter bob woodward. and the "wall street journal's" peggy noonan. we'll cover it all, past, present, and future because this is "face the nation." captioning sponsored by cbs from cbs news in washington, "face the nation" with bob schieffer. >> schieffer: good morning, again. we welcome california congressman darrell issa. he is the chairman of the oversight & government reform committee. friday, mr. chairman, your committee, along with the senate committee, announced you'd start issuing subpoenas soon if you didn't get the documents that

you had "from secretary sebelius' department. what exactly are you looking for now? and what is it you hope to find out? >> bob, we're looking for quick answers so that we can, on behalf of the american people, straighten out as much as can be straightepped out that's above the water-- which the web site-- and the 90% that's below the water like an iceberg that are the other problems in obamacare, and just quickly. 2500 counties, almost 68-- almost 60 p58% of those counties only have two or one companies bidding for health care. so it's not just the web site. it's a question of cost and benefit to the american people. >> schieffer: the white house is saying and they told me again last night that they believe they can get this thing fixed by the end of november. and if they do, they say they'll be back on schedule and people will be able to buy this insurance before the deadline. >> well, i hope so. i hope for the american people that they can fix this and fix it quickly.

but let's understand, your next guest, jeanne shaheen, senator shaheen, she is talking about extending, and recognizing the american people don't just have a right to get on and make a quick selection, they have a right to a competitive opportunity that was promised to them. they have a right to find out who the doctors are because in fact they were promised they'd get to keep the doctor they have, and under bronze plans and some of these plans, there's no way they're going to get to keep them. and it's one of the reasons i'm trying to push to the original goal which was make health care affordable, something that is so far not happening in this act. >> schieffer: well, what is it you think you will have to subpoena the administration for, the information that you want? i mean, what do you specifically want? >> a lot of it has to do with the contractors-- the jackettors have already told us in fact people represented that the white house was telling them they needed these changes, including instead a simple let me shop for a program and decide

to register, they were forced to register and go through all the thidges that have slowed down the web site before they could find out about a price. the american people have a right, even if they don't need to use the exchange, to be able to find out what those prices are and look at them competitively against other opportunities. >> schieffer: the white house, the president, his chief of staff, denis mcdonough, both have said they stand by secretary sebelius, that the secretary still enjoys full confidence in her. do you think she should lead? >> you've had me on before asking about full confidence in eric holder. this president has to understand, this was his signature legislation. they voted it on a purely partisan basis, but they had unlimited money, $600 million, just to do this part, and billions to do the other part. the president has been poorly serveed in the implementation of his own signature legislation. so if somebody doesn't layoff, an--leave, and there isn't a rel

restructuring, not just a 60-day somebody comes in and tries to fix it-- then he's missing the point of management 101, that these people should serve him well and they haven't. >> schieffer: you're saying it would be best if she went. >> if she can't get a team in to meet his agenda, she shouldn't be there. and when she says she didn't know, why didn't she know that the president's signature legislation was in fact in trouble? >> schieffer: let me also ask you about something else, and this is this brouhaha that's grown up since german chancellor merkel revealed that the n.s.a. had been tapping in and listening to her phone calls. did we go too far? >> well, remember, the n.s.a. works for the president. it's a question of th the presidenting wanting to hear what president merkel is saying. the question of whether or not

our key allies are being listened to it is an easy one, no. we have an agreement-- >> schieffer: and that is with great britain, australia, canada, and new zealand. we don't spy on them. but isn't it fair to say we spy on everybody else and everybody else spies on us? >> have a good intelligence agency, and n.s.a. whose job it is to look at open source, interview people, and try not only for ourselves to have situational awareness not only for ourselves but our allies. if what you do in germany helps the germans and us, but i don't believe ever listening to the head of state of an ally would be appropriate. >> and would hope if it's happened that the president is just as upset as all of us are in congress. >> schieffer: reporter, thank you so much, mr. chairman. i want to go to portsmouth, new hampshire, and democratic senator jeanne shaheen. senator, thank you for joining us. >> good morning gleeft person brought in to fix obamacare and the web site told reporters friday that the problems would

be fixed by november 30. do you still want them to extend the time that people have to enroll in this program? >> well, let me begin by saying that i support the affordable care act. i voted for it. i think it's important that we make it work for the millions of americans who haven't been able to get health insurance at a price they can afford. and that's my goal. it's to fix it. and as you said, jeffrey zients, the person brought in to address the web site concerns, has indicated he hopes to have it up and running by the end of november. i hope that's accurate. because we have-- we're hearing from lots of constituents in new hampshire that they want to enroll in health insurance, but they can't because of the problems with the web site. the roll out has been a disaster. and so what i'm proposing is that we extend the period in which people can enroll, so we can make sure we can get as many people who want health insurance

able to enroll and be able to be covered. >> schieffer: i understand 10 democrats have signed on to your proposal. i guess what i would say is it-- and i talked to white house yesterday about this, and they would not criticize you, but they said it's really not going to be necessary to extend that deadline. so i guess i'd ask you, do you have faith in them? do you believe that that can actually happen? >> well, i hope that's accurate because my goal is to fix the affordable care act, to make sure people can get that access to high. health care. unlike a lot of proposals from people whose goal is to repeal it and make sure it doesn't work. i want it to work. to extend the enrollment period-- we're a month in-- to the marketplaces and the web site and people are not believe

able to enroll. >> schieffer: just to cut to the chase here. you want to go ahead and extend that deadline, whether they're able to meet the current deadline or not? you still think that is necessary. >> well -- let me-- >> schieffer: am i right or wrong? right? >> well, yes. the law said that people were going to have six months to enroll. that they would not have beenv to be subject to penalties until the end of that period, and that's the concern. you know, i've heard from people like kyle up in lancaster, new hampshire, who said he's gone to the web site with his wife every day since october 1, and they've still not been able to enroll, and so i don't want them to feel like they have to be penalized if they can't enroll because the system is not working. >> schieffer: same question i asked chairman issa-- do you still have faith in secretary sebelius? the president says he does. >> well, i think our number one goal at this point is to get the marketplaces working, to make

sure the web site is working, to make sure the millions of people who want to enroll in health insurance through the affordable care act can do that. and there's going to be plenty of time to place blame on who is responsible on whether it should have worked on day one or didn't work or whatever. but right now, everybody's goal should be let's get this working. let's make sure people can get the health care they want and need. >> schieffer: so you're not ready to say whether or not secretary sebelius should leave? >> i think it's too early to start placing blame. i think we need get the marketplaces working. we need to get the web site working. and we all ought to be focused on how we make sure that the people who want health care in this country can get enrolled and be covered. >> schieffer: one final question, again, the same question i asked chairman issa. what about this hubbub over the german chancellor revealing that we have been tapping in and listening to her cell phone.

is it time to rein in the n.s.a. >> i'm not on the intelligence committee soy i haven't seen the classified information, but i think the revelations from snowden and the secrets that have been revealed are doing significant damage to our bilateral relationships with germany, with mexico, with the other countries where the suggestion is that we've listened in. so i think we have repair work to do. and i think we have hard questions we need to ask of the n.s.a. about what's really happening in this program. >> schieffer: all right, well, senator, thank you so much for joining thus morning. >> thank you. >> schieffer: we want to turn now to a fateful day you're going to be hearing a lot about over the next months because november 22 marks the 50th anniversary of the assassination of john kennedy, a day that many believe changed america forever. the first word of it for many of

us came from walter cronkite. >> from dallas, texas, the flash apparently official, president kennedy died at 1:00 p.m. central standard time. 2:00 eastern standard time. some 38 minutes ago. >> schieffer: the nation was plunged into shock. noct like this had ever happened. was it the beginning of world war iii? we were terrified. then came the news that an angry exmarine who had once defected to the soviet union had been arrested. >> lee h. oswald, the 24-year-old man who dallas police say is a prime suspect in the assassination of president kennedy, was questioned for six hours at the dallas police station this evening. >> here is oswald. at the police station. he is saying there, "i did not do it it. i did not do it."

>> reporter: vice president lyndon johnson was sworn in as president and brought kennedy's body and his widow back to washington on air force one. >> i will do my best. that is all i can do. i ask for your help and god's. >> schieffer: two days later a grieving nationwide was shocked once more as an unbelievable scene unfolded in the basement of the dallas police station. on live television, the accused assassin, lee harvey oswald, was gunned down and killed. >> oswald has been shot. >> by a dallas strip joint operator named jack ruby. >> here comes oswald. >> schieffer: the nation was reeling, desperate for answers. had oswald acted alone or parent of a conspiracy? was a foreign government behind the murder? could it have been prevented? the new president appointed a

high-level commission, headed by the chief justice of the united states, earl warren to investigate. >> as of this moment, the report of the president's commission is public record. >> schieffer: 10 months later, the warren commission presented its final report and concluded that oswald had killed the president, acted alone, and there was no conspiracy. >> the commission has found no evidence that either lee harvey oswald or jack ruby was part of any conspiracy. >> schieffer: over the years there have been thousand of theories and allegations of various conspiracies. but as yet, there has been no conclusive evidence to contradict the commission findings. yet, questions remain. in his new book "a cruel and shocking act: the secret history of the kennedy assassination," former "new york times" investigative reporter phil shenon connects the dots that shows the f.b.i. and c.i.a.

not only withhold information from the warren commission, but prior to the assassinations, did not tell f.b.i. agents and other law enforcement authorities in dallas all that they knew about oswald. had they done so, shenon believes the assassination might well have been prevented. phil shenon spent five years investigating the warren commission and the kennedy assassination. we have plenty to talk to him about. he's with us this morning. we'll talk to him in one minute. i'm beth... and i'm michelle. and we own the paper cottage. it's a stationery and gifts store. anything we purchase for the paper cottage goes on our ink card. so you can manage your business expenses and access them online instantly with the game changing app from ink. we didn't get into business to spend time managing receipts, that's why we have ink. we like being in business because we like being creative,

we like interacting with people. so you have time to focus on the things you love. ink from chase. so you can. ♪ [ male announcer ] 1.21 gigawatts. today, that's easy. ge is revolutionizing power. supercharging turbines with advanced hardware and innovative software. using data predictively to help power entire cities. so the turbines of today... will power us all... into the future. ♪ now with phil shenon. phil, why do you think the assassination could have been prevented? >> well there's a tremendous amount of material, that shows both the f.b.i. and c.i.a. were

very aware of the threat that lee harvey oswald posed. and, you know, i'm not the only one who believes that. former f.b.i. director clarence kelly, when he was at the f.b.i. in the 1970s, he was perplexed by the kennedy assassination as anybody else. he went into the raw files and found that there was plenty of evidence that had somebody just connectedly the do the in those few days before president kennedy arrived in dallas, the assassination was preventible, perhaps easily preventible. >> schieffer: part of those thoughts have to do with oswald going to mexico city. that part is well known, but what he did there is not so much well known. as you have gone back, found out how much the c.i.a. knew what he was doing down there. one of the things you uncovered was a memo by j. edgar hoover written to the warren commission in june of 1964, somewhat,000 tw never, ever got to the

commission. tell bus that memo, you where you found it. >> it was sitting in the national archives. it was classified for years and years and years after the assassination. put butt it turns out in the middle o warren investigation, hoover wrote a letter saying that the f.b.i. has learned that oswald marched into an embassy, almost certainly a cuban embassy, and announced he was going to kill president kennedy. this document for the warren commission disappears. so the warren commission never knows that oswald was talking openly, weeks before the assassination, about killing the president. if the commission had seen this, it would have raised questions. >> schieffer: had the f.b.i. known about it, the people in dallas at that time, had known what the c.i.a. think about this, they certainly would have alerted the people on the ground. >> that's the thing. there was knowledge, especially about this mysterious trip that

oswald takes to mexico city, that was sitting in the f.b.i. files in washington, and at c.i.a. headquarters in langley, virginia. and, again fsomebody had just shared any of that with the f.b.i. office in dallas, those people would have gone and questioned oswald and the world world probably be a very different place. >> schieffer: one of the reasons there's been so many thoughts about was there a conspiracy, is the fact that after they conducted the autopsy-- well, teleus what happened to the notes that the doctor who conducted the autopsy-- what became of them? >> there are so many jaw-dropping events just in the first few hours after the assassination in terms of the destruction of evidence, it is just a big theme of my book is how much vital evidence disappears about the assassination and about lee harvey oswald. the night after the assassination, the autopsy-- the pathologist who carried out the autopsy of president kennedy is at his home in maryland pushing

into the fireplace the autopsy reports and his notes from the morgue. several hours later in dallas you have a handwritten note from oswald that he had left there, torn up and flushed down the toilet. hours after that, you have marina oswald putting a match to a photograph that shows her husband holding the assassination rifle. this is just the first weekend, and the story thereafter is destruction, destruction, destruction of evidence. >> schieffer: as you recount in your book, the reason the corkt decided to destroy the original report, it had blood on it. and he decided to recopy it. >> that's what he said. he said that he noticed that his notes and the original autopsy report had the president's blood on them. he was concerned that this would become sort-- some sort of grisly souvenir. and so he pushed them into his fireplace. of course, we don't really know. maybe there was some error he was trying to hide or something else that he had been ordered to leave out of the final autopsy report. >> schieffer: one of the most interesting parts of the book is how lyndon johnson convinced

earl warren to be the chairman of this committee. warren wanted absolutely nothing to do with it. >> you've got to feel bad for chief justice warren. he did not want to run this investigation, and he initially turned it down flat. he said, i don't do it. it's a terrible conflict of interest." of course a few minutes later his phone rings at his chambers in the supreme court and he is ordered to go to the oval office immediately and encounters a man he doesn't know, lyndon baines johnson, and he is in his face telling him he had to do this. >> schieffer: he left in tears. >> apparently, warren was in tears, and johnson takes a certain pride in that. >> schieffer: warren seemed to think, as i read your book, it was his job more to protect the kennedy legacy in many ways than it was to get to the bottom of this. he seemed to just want to get it over with. >> he clearly loved president kennedy and the kennedy family. he was as shocked as anybody

about what had happened in dallas. and wepetedly, in the history of the warren commission, you see the chief justice making decisions that are designed to protect the privacy of the kennedy family, and the legacy of president kennedy. >> schieffer: the result was the autopsy photos were never seen by the investigators on the warren commission. >> there was huge turmoil in-- on the staff of the warren commission because chief justice warren, he saw the awful, gruesome autopsy photos, and he made the decision that nobody would see them, none of the other commissioners, none of the staff. they would never be seen, even though they were the most important evidence, the medical evidence, that was needed by the staff. and there's a big fight on the part of the staff to try to get the chief justice to change his mind. >> schieffer: whatever happened to them? >> they were retained by robert kennedy at the justice department. and robert kennedy was also very insistent that they not be released. >> schieffer: we'll hear more

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today her doctor has her on a bayer aspirin regimen to help reduce the risk of another one. if you've had a heart attack, be sure to talk to your doctor before you begin an aspirin regimen. many of us left who covered the assassination of john kennedy, but only those of us who were alive before that awful weekend can really know how much it changed america. we have been a confident. we had won world war ii. we believed in our leaders. we came to see our presidents as all but invincible. because of television, we've come to know john kennedy and his family more intimately than any of his predecessors. then in a matter of seconds, he was killed by a mad man. as the entire nation watched in horror and shock as the events of the weekend unfolded on television in real time, the first time that had ever happened, our national confidence was shaken to the

core. that weekend began one of the most violent decades in our country's history-- more assassinations, vietnam, the beginnings of watergate, a time that americans came to question almost everything we had once taken for granted. as it always had, the nation rebounded from those dark days, but it was never quite the same. it was the weekend america lost its innocence. back in a minute. revolutionizing an industry can be a tough act to follow, but at xerox we've embraced a new role. working behind the scenes to provide companies with services... like helping hr departments manage benefits and pensions for over 11 million employees. reducing document costs by up to 30%... and processing $421 billion dollars in accounts payables each year. helping thousands of companies simplify how work gets done. how's that for an encore?

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go national. go like a pro. stations are leaving us now, but for most of you we'll be right back with a lot more "face the nation," including more with author phil shenon, plus former l.b.j. press second tom johnson, peggy noonan, and bob woodward. stay with us.

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[the captioning of this program is provided as an independent service of the national captioning institute, inc., which is solely responsible for the accurate and complete transcription of program content. cbs, its parent and affiliated companies, and their respective agents and divisions are not responsible of the accuracy or completeness of any transcription or for any errors n transcription.] [captioning made possible by cbs sports. a division of cbs roadcasting, inc.] james: it is week eight in the nfl. dan: some are saying the 5-2 patriots are going backwards, boys. maybe in this picture they are. 17% on third down conversions and giving up 157 yards on the ground to opposing teams since vince wilfork was hurt. shannon: ryan tannehill has a problem protecting the football, his offensive line has a problem protecting him. in order to get a win in new