chair. >> you remember. >> it seems a lot longer. [ laughter ] captions by: caption colorado comments@captioncolorado.com captioning funded by cbs good morning to our viewers in the west. it's wednesday, march 19th, 2014. welcome to "cbs this morning." [ cries ] chaos as angry families of flight 370 storm into a news conference. seth doane is there. plus, new clues from the captain's private flight simulator. troops raid a ukrainian naval base this morning in the battle for crimea. elizabeth palmer is in sevastopol. but first, a look at your "eye-opener" your world in 90 seconds. >> two women making a protest, forcibly removed. can i ask what happened?

can i ask what happened? can i ask you what happened? >> anger and confusion surrounds the search for flight 370. >> malaysian officials say the flight simulator taken from the pilot's home had some data that was deleted. >> thailand's military now admits it ignored radar blips that could have come from the missing jet. >> they say they didn't say anything about it until now, because nobody asked. >> ukraine, crimea self-defense forces attack a ukrainian navy headquarters and raise the russian flag. >> as joe biden is in lithuania, reassuring nato allies that the u.s. will defend them in the face of russia's intervention. [ sirens ] >> in seattle, federal investigators are trying to figure out what went wrong in a horrific tv news helicopter crash. experienced pilot gary pfitzner and photographer bill strothman were pronounced dead at the scene. >> the "washington post" reports the national security agency is recording all of the phone calls in an unnamed foreign country.

the paper cites edward snowden. >> are there more revelations to come? >> there are absolutely more revelations to come. >> mega million lottery winning players are holding two winning tickets. >> the iowa state trooper lucky to be alive as a truck goes airborne -- watch. oh my good. >> oh, that? >> there's a swarm of bees -- it's just going to get them angry. he drew the short straw. >> n.c. state march on to the ncaa tournament. >> albany headed to the round of 64. >> and all that matters. >> president obama awarded our nation's highest medal to 24 soldiers denied the honor because of their skin color or ethnicity. >> when you read the records of these individuals, it's unimaginable the valor they displayed. >> on "cbs this morning." >> scary day for miley cyrus. her tour bus caught on fire.

everyone followed the safety protocol, stop, drop, twerk. "eye-opener" brought to you by toyota. let's go places. welcome to "cbs this morning," charlie rose is on assignment. gayle king is off. anthony is here. >> good morning. >> good morning. we'll begin in malaysia, because anger is boiling over this morning as the hunt for flight 370 enters its 12th day. [ screams ] >> families of the 239 people missing burst into an auditorium in kuala lumpur that was about to be used for a press briefing. seth doane is at the hotel where that dramatic scene unfolded. seth, good morning. >> reporter: good morning. yes, these press briefings have become almost routine, a kind of predictable back-and-forth between the authorities and journalists who are trying to get answers from those authorities. but today, as cameras were getting set up and journalists taking their places, it was anything but normal.

[ cries ] a chinese woman, apparently the relative of a passenger, was dragged by security kicking and screaming, from the press briefing room today. just before along with other relatives, they'd held up a banner that accused the malaysian government of withholding information. the acting transport minister addressed the chaos at the briefing. >> one of our main priorities is how to manage emotions and how to appease the families. >> reporter: earlier today thai military said they possibly picked up 370 turning west on radar, eight minutes after it lost contact with air traffic controllers. sources tell cbs news there is evidence flight 370's apparent turn west was programmed into its cockpit navigation systems after the flight took off. it's still unclear why it was

done, or who was at the controls. today, malaysian authorities said data had been deleted back in february from the flight simulator confiscated during the search of the pilot's house. >> some data has been deleted from the simulator and forensic teams retrieve this data is ongoing. >> reporter: sources tell cbs news that in an initial review of pilot's and co-pilot's seized personal computers and e-mails revealed no evidence of any hijacking plans or plot. the pace of the investigation is prompting criticism even from within. rasha is a member of parliament here. >> the plane appeared as a blip on our military radar a few hours after it disappeared. and there's no real explanation as to what our response was or lack of response was and why. we aren't getting answers. >> reporter: as part of one of malaysia's main opposition parties, he's criticized the government for not accepting

help from the u.s. and others sooner. >> i think if that had happened, perhaps we might not have had -- might not have had the fiasco of wasting a week in the south china sea looking in a place where we shouldn't have been looking in the first place. >> reporter: you can certainly feel those tensions rising in beijing. of course, earlier in the week some family members of passengers had threatened to go on a hunger strike, and then, of course, just earlier today, you saw the chaos unfolding just before the briefing. some of that commotion continued while we were inside the briefing. and just as we left you could still feel the heat in that hallway after all of that kicking and screaming, certainly underlines the real need for answers from these families. anthony, norah? >> seth doane, thank you. cbs news confirmed this morning that a small group of american investigators from the ntsb and faa are now in kuala lumpur working with the

malaysians. cbs news national security analyst juan zarate worked on counterterrorism under former president george w. bush. he's in ft. lauderdale, florida. juan, good morning. >> good morning, norah. good morning anthony. >> let's start first with these reports that some files may have been recently deleted from the pilot's flight simulator. what do you make of that? >> well, that's tantalizing information, norah because authorities are looking for any piece of data any shard or thread or lead to give them a sense as to whether or not there was intent premeditation, or a plot to try to divert the plane for a particular purpose. to date they haven't found anything with respect to the pilots' backgrounds, and they want to find any piece of data that gives them a sense that this may have been preplanned or plotted by the pilot. >> what do you make of this report from the malaysian newspaper that the captain selected five runways to practice on his home simulator? is there a chance, you think, this plane landed somewhere?

>> well in the realm of possible, given the lack of information we have, anthony. but given that this was a pilot given that he was training on his simulator you know, it's not unusual he would be practicing on different kinds of runways. that said, authorities are going to have to look at that to see what those runways look like, if they match with runways in the region, and perhaps some smaller runways in the indian ocean that could give them some clue as to where to look. >> another tantalizing report this morning, as seth doane mentioned, this thai military picking up on their radar, flight 370, that it was heading west away from beijing. why does it take ten days for them to report that? >> well i think we've seen fits and starts of this investigation, norah. this is a symptom of the lack of organization and direction of the investigation from the start. the malaysians now have gone out to their neighbors, in particular in southeast asia and

south asia, to try to get as much information as possible, to include radar information. and i think part of this is the slow-going, and, frankly, lack of organization how this has been undertaken. it's frustrating. and i think you've seen that frustration today. >> juan zarate thanks juan. pro-russian forces are tightening their grip on crimea this morning. troops stormed a ukrainian naval base one day after crimean leaders signed a treaty to join russia. elizabeth palmer is in sevastopol crimea where ukraine's military is bracing for confrontation. good morning. >> reporter: good morning, anthony and norah. that's right. dozens of armed men took over the ukrainian naval headquarters in the suburbs of sevastopol this morning in just a few hours without a shot being fired. the russian flag flying over sevastopol's naval headquarters is another sign of victory for pro-russian forces in crimea. but it's not clear there's been an order to storm more of the dozens of bases all over the

peninsula where thousands of ukrainian servicemen remain barricaded in. they are admired by some civilians. this old lady is bringing the soldiers cookies and soap. but they're surrounded by hostile pro-russian armed men. last night we arrived at one such base where soldiers feared an attack was imminent after they'd refused to surrender. the officer on guard wanted to talk to us but suddenly an armed man loomed out of the dark and warned him to keep his mouth shut. after phoning his commander, the ukrainian told us it was too dangerous, and that we should leave. now, we've talked to those soldiers by telephone this morning. the attack they anticipated didn't come last night. they're still okay. but every ukrainian serviceman on this peninsula is very worried, and kiev has recognized it, and now sending the acting defense minister here to try to find a way out of this mess. anthony, norah?

>> elizabeth palmer thank you. russian president vladimir putin is celebrating his annexation of the region. on tuesday he joined a crowd in moscow's red square. they sang the russian national anthem and waved flags. putin told the group crimea returned to what he calls its home port. this morning, vice president joe biden has tough words in response. he is just across the border from russia in the baltic region meeting with allies. biden warns russia the u.s. will defend nato members against aggression and stood side by side with leaders of lithuania and latvia. >> we stand with our nato allies and against russia. as long as russia continues on this dark path they will face increasing political and economic isolation. >> biden says the u.s. may send troops to the baltic states for military exercises. civil liberties activists

are calling new revelations about the nsa spying program truly chilling. the "washington post" reports the agency has been recording every single phone call taking place in one foreign country. agents can rewind and review the conversations up to a month later. the targeted country has not been identified. "the post" says nsa analysts listen to less than 1% of the calls, but they include conversations by americans who dial in and out of the country. some details of the program, called mystic come from nsa leaker edward snowden. yesterday, he made a surprise video appearance at the ted conference in vancouver. he said some of the most important information about nsa programs is yet to be released. minutes ago, the government confirmed toyota is agreeing to one of the largest fines ever imposed on an automaker. toyota will pay more than $1 billion to end a criminal probe to the sudden acceleration issues. terrell brown is here with some of the details.

good morning. >> reporter: good morning to you. eric holder called the conduct shameful when he announced the $1.2 billion fine about 45 minutes ago. he said the company was not honest with investigators, congress, or the public about the acceleration problems. >> today, we can say for certain that toyota intentionally concealed information and misled the public about the safety issues behind these recalls. >> reporter: strong words by attorney general eric holder as he announced the details of the billion-dollar settlement. the deal brings an end to a four-year criminal investigation of toyota's disclosure of safety issues. it stands as one of the largest fines ever imposed on an automaker. according to published report the justice department found toyota made misleading statements about safety problems. toyota recalled more than 10 million vehicles starting in 2009 for various problems including the issue of unintended acceleration. five years ago it gained national attention when a family was killed. after their car accelerated out of control. a 911 call recorded the father's

frantic efforts to stop. >> the accelerator is stuck. we're on 125 northbound. >> where are you passing? >> where are we passing? we're going 120, mission gorge. we're in trouble. we can't -- there's no brake. >> reporter: minutes ago, toyota said the settlement is a major step toward putting this unfortunate chapter behind us. the government said five people died due to claims of unintended acceleration. toyota has faced several lawsuits. it has never admitted to wrongdoing in those civil cases. >> thanks. it may take a year to find the cause of a news helicopter crash in seattle. the chopper went down in a busy intersection yesterday next to the space needle. the pilot and a photojournalist aboard were killed. as rob munoz of our seattle affiliate kiro reports colleagues were hit hard by the story they had to cover. >> reporter: two were killed and

one severely injured tuesday morning just south of the seattle space needle. at 7:40 a.m., komo's tv helicopter had just refuelled whether something went wrong. >> the helicopter lifted off from the beginning, began to rotate counterclock wise and subsequently crashed. >> it sounded like in the movies, when it goes into slow motion, you hear the ding ding ding, the engine, and after that, i heard it collapse. i heard it hit the ground. that's when i looked up it hit the red car, and two seconds later it burst into flames. >> reporter: a man in that car walked away with severe burns. >> his head was bleeding. >> reporter: he is expected to survive. the two aboard the chopper were killed. gary pfitzner and bill strothman. komo's news team made the announcement. >> this will be a very difficult time. >> it is a tough day already, and this is even tougher to be able to see this picture and talk about bill strothman. >> we know his lovely wife nora

bill's son dan is one of our photographers. >> reporter: late yesterday, his son spoke with komo tv. >> he was a great photographer, but he was just a great person. my mom, she is definitely having the hardest time. she and my dad were planning for retirement. they just bought a little place. so they had finally gotten their little piece of paradise they were planning on sailing off into their sunset up there. >> reporter: the exact cause of the crash is under investigation. for "cbs this morning," rob munoz, seattle. and a poignant image captured shortly before the tragedy. a photographer from another seattle station king tv spotted the komo helicopter flying across the horizon in front of a rainbow. and a surprise turn this morning in the murder trial of double amputee track star oscar pistorius. the prosecution says it plans to wrap up its case next week. as correspondent and cbs news contributor debora patta reports from pretoria the news comes after graphic testimony.

good morning. >> reporter: good morning, anthony and norah. well, for the past two weeks, we've heard repeated evidence of how police bungled the crime scene. it was a very different side that was presented today when captain chris mongena took the stand. he said reeva steenkamp was facing the door when pistorius started shooting. he said the first shot would have hurt her in the hip, causing her to fall down. the second bullet ricochetted, missing her, causing bruising on her back. he said at this point, she was cowering in a defensive position protecting her head. the third one hit her arm, the last one passed through her head and shattered her skull. she would have then slumped over the toilet, explained the captain. now, the prosecution initially indicated that they planned on calling 107 witnesses to argue their case. so far, we've heard from less than 20 of them. so it came as a surprise today

when the prosecution announced in court that it plans on wrapping up its case early next week. anthony and norah? >> debra thank you. a new study finds alzheimer's disease takes a far greater toll on women. the report from the alzheimer's association finds one out of six women over the age of 65 could develop alzheimer's. that compares to one in 11 men who will be diagnosed, and women in their 60s are about twice as likely to develop alzheimer's as breast cancer. time for the morning's headlines. "the detroit free press" says the top executive at gm is apologizing for the recall of 1.6 million vehicles. mary barra said it took too long to deal with faulty ignition switches linked to 12 deaths. the problem surfaced in 2001. barra said she didn't know about the problem until january. "wall street journal" reports that some of hillary clinton's closest advisors don't think she should run for president in 2016.

some fear the campaign would test her stamina as she moves into her late 60s. and they worry that scandals from president bill clinton's administration would be painful. "the los angeles times" says a report on the shooter at l.a.x. is highly critical of the response. paul ciancia ambushed a checkpoint, killing a tsa officer. the report concludes there was a lack of communication and poor coordination between emergency responders. and the "washington post" says the white house launches a new initiative today to give people more access to government climate data. the information will help regional planners farmers, hospitals, businesses to prepare for the impact. and it is 7:19. ahead on "cbs this morning" -- tesla leads a battle to change offshore winds are blowing again, high pressure overhead. that will crank these temperatures up some places near 80 degrees by the afternoon. so we're looking at a gorgeous day all the way to the

coastline. clear skies to start with and that's the way we'll finish, too. 75 degrees in concord, 76 san jose, 70 san francisco, 67 degrees in pacifica. next couple of days cooling down slightly more clouds returning to the coastline, slight chance of showers by next tuesday. john miller returns to studio 57. >> ahead, he blaekreaks down the call to potential al qaeda to terrorists around the world. >> the news is back on "cbs this

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your realtime captioner is linda macdonald. good morning, everyone. 7:26 on your wednesday. in the headlines, deadly stabbing shut down a vta service in downtown san jose this morning. a man's body found around 2 a.m. near north 2nd street and east st. john. police still looking for a suspect. the minimum wage in richmond will be the highest in the state of california. the city council voted to raise it to $12.30 an hour. a second vote next month to make it official. san francisco imposing restrictions on ecigarettes banning them wherever smoking is already outlawed. the law goes into effect next month after the mayor signs it in. traffic and weather coming up right after the break.

good morning. bay bridge backed up to 25- minute wait jammed up through the macarthur maze metering lights turned on at 5:50 this morning. here's a live look at some of our sensors now. the south bay northbound 87 approaching taylor street all lanes now back open after an earlier crash. still seeing good sized delays from livermore valley to the dublin grade. with the forecast, here's lawrence. lots of sunshine coming our way beautiful conditions to the coastline. 30s and 40s early on but plenty of sunshine and not many clouds to worry about today. high pressure and offshore winds combining to bring some very nice weather on this last full day of winter. the temperatures going to be running well above the average as high as 76 in san jose. 75 in the napa valley and 70 downtown san francisco. next couple of days, we are going to see a few clouds at the coastline, more clouds and cooler temperatures throughout the weekend, chance of showers tuesday.

traffic jam yesterday had to get moving so some of them turned their cars often or tried to. they headed in the wrong direction but they didn't get far. an officer came by and made them turn back. the gridlock lasted an hour and a half. >> that's painful. >> it is painful. >> weekend back to "cbs this morning." coming up this half hour counterterrorism, john miller is in our toyota green room. he'll look at the greatest game plan for attacking americans. plus see how tesla is taking on the entire state. that's ahead. more now on the disappearance of flight 370. it's raising new questions about the tracking technology insight

systems, these important systems, the transponders, can be curbed off at all. every commercial aircraft is equipped with a primary and backup transponder. if one is turned off the other can be operated manually. in the case of 370 after the power was turned down the backup didn't reactivate. a call to be automated and not hand operated by pilots gained momentum following the 9/11 attacks. o three of the planes the trand

responders were turned off. on the fourth the codes were switched. the movement failed to lead to changes largely because aviation experts believe pilots should have the flexibility to control the system. transponders may need to be reset if they malfunction or in the case of an electrical emergency. >> where there's a possibility of fire or smoke we need to be able to immediately turn that component off. >> reporter: once a plane is on the ground and within vision of air traffic control, a transponder in the on position can clutter radar. many are not convinced it's enough to eliminate the use of transponders. >> it's a very short-sided solution to say let's have the tr

relying on a satellite that cannot offer a specific location. anthony, norah? >> thank you. in the newest edition of its online mags zone "inspire" al qaeda is calling on its followers within the united states to attack american cities with car bombs. they list major events and specific neighborhoods it wants targeted targeted. our senior correspondent john miller is deputy commissioner for foreign intelligence. good morning. >> good morning. >> this is scary because this latest edition is specific about specific targets, named places in certain cities. >> this is kind of the one-stop issue for an amateur terrorist because what it talks about -- and remember this something that's been released online and is out there. what it's talking about is targeting new york washington los angeles, chicago, specific

places, specific target specific events but it goes beyond that call and it says and by the way, here is a simple set of instructions for a car bomb that you can make with essentially, you know a trip to a big box hardware store and a couple of chemicals. >> it advises potential terrorists to target people, not buildings. >> in the car bomb section it says it's not a bomb that will take out a building but it will take out all the people around it. this is typical of what al qaeda is targeting, which is to kill as many people. >> we're not wanting to cause alarm so we won't mention specific places but it has been used in the past by "inspiration." >> this is issue 12. some are calling it the "vanity fair" of terrorism. it talks about well known heroes, hero worship of people

who have been captured and killed. the most famous article was called "how to build a bomb in the kitchen of your mom." this was what pimentel used with the bomb in new york. it's where they got the bombs for the pressure cooker bombs in the boston marathon. the problem is the people following this stuff on the internet, know this publication, know how to find it and have used the recipes before to a devastating effect. >> we're coming up on the one-year anniversary. the issue spent a lot of time talking about that. are they trying to recruit people? are there a certain type of people? >> anthony, you can read this a couple of ways. one way is the failure of al qaeda. now it has to put out this wide net and say can anybody do

anything because as an organization, we're not effective or you can flip that coin and say we gone from being an organized terrorist organization to now you can join. you can pick up your person who's been picked up in one of the plots usually never made contact with al qaeda but many of them got their plans and plots from "inspire" magazine. >> can you give us some insider information because you're the deputy chief at the nypd. how do you use it to stop their threats? >> we look at their targeting and we have a number of programs that rely on intelligence predictability and unpredicth unpredictability. depending on what intelligence stream is telling us that day we have the hercules teams which are heavily armed groups that will deploy at high-profile

locations with no notice. it will try to keep people making a plan off balance but it relies on intelligence and a little bit of luck. >> can we ask you what's going on with the malaysian plain. you've dealt with terroristishes before. can you discussion anything that might have happened? >> you look at 777 and you can compare it to other cases. obviously it's the most advanced in the afrmt if you tried to crash the overrides would try to stop you unless you were expensed enough to override the override. you look at similarities. the crash of twa flight 300 off the coast of long island the flight off nantucket. the one involved a pilot deliberately downing a plane. the other involved an old aircraft that had electrical

problems that caused sparking in the center fuel tank. in this plane we have a serious mystery and the problem with it anthony, is until we know the answer to that we have to consider all the possibilities including the worst. >> yeah. very scarey indeed. john miller good to see you here. >> good to be back. >> thanks john. the head of tesla motors says chili's lunch combos starting at just 6 bucks. try our delicious new fresh mex bowls with chipotle or margarita chicken. all served with a bowl of soup like our new southwest chicken. chili's lunch combo starting at 6 bucks. more life happens here. "stubborn love" by the lumineers did you get my email? i did. so what did you think of the house?

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the officers rushed off to the side. believe it or not, no one was seriously hurt. today lawmakers in new york state are said to be in a controversy at issue whether auto makers have to go through dealers. electric carmaker tesla is right in the middle of a fight. don dahler is in the middle of the tesla showroom. good morning. >> reporter: good morn anthony. tesla has a small handful of stores like this in the district of columbia where you can come talk to someone and buy one or buy one online as well. but a growing number of states are throwing up roadblocks as to how tesla does business. tesla not only builds expensive high-tech cars like no one has but they want to break the mode on how they've been sold before. it is illegal to sell cars directly to buyers in texas and

arizona, restricted in maryland and virginia and last week new jersey's motor vehicle division voted to ban direct sales to customers. >> what this is really about is consumer protection and tesla is working overtime to try to understood mine the legitimate public purpose behind the this statute which is to protect the public's interest and make sure the fox is not in charge of the chicken coop. elon musk filed back on his website saying the rationale given is referring to consumer protection. he says unless they're referring to mafia protection this is untrue. many have automakers to sell but tesla has managed to circum vent those. >> once the manufacturer gets control, you get the real price

and i think people are scared of losing their livelihoods. >> commissions. >> and contracts. >> it's something that musk has been criticized of. >> this isn't about the car. tesla has chosen an unwise and in new jersey unlawful distribution model. it's unwise because it doesn't advance the public's competition. >> reporter: but is it the model of the future? he says yes. >> right now it's around $70,000 car. but next year there's going to be an entry-level car, around $35,000, $40,000. in new jersey you can go to gallery to look at a car but no

one's there allowed to answer your questions and you cannot buy one. tesla is looking at fighting this out in the courts. anthony, norah? >> did you notice how he started out leaning on the car and ended up in the car? i think he's going drive it home. >> not too bad. >> no. offshore winds are blowing again, high pressure overhead. that will crank these temperatures up some places near 80 degrees by the afternoon. so we're looking at a gorgeous day all the way to the coastline. clear skies to start with and that's the way we'll finish, too. 75 degrees in concord, 76 san jose, 70 san francisco, 67 degrees in pacifica. next couple of days cooling down slightly more clouds returning to the coastline, slight chance of showers by next tuesday. >> this year's march madness includes a coaching sensation who's a long way from getting to

college himself. >> i like my orange belt my shirt, my ties. these shoes, i wear these shoes all the time. >> tug is his grandfather. see how the 4-year-old is backing him up. that's ahead. >> i love him. >> on "cbs this morning." >> i love him. i love him. >> announcer: this portion of "cbs this morning" sponsored by country crock. welcome to country where good habits are delicious. and country crock stirs in easily, to give mashed potatoes that rich buttery flavor your family loves, every time.

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down v-t-a service in downtown san jose this morning. a man's body was found around 2 a-m near north good morning. 7:7:56. in the headlines, a deadly stabbing shutting down the vta service in downtown san jose this morning. a man's body found around 2:00 this morning near north 2nd street and east st. john the 10th murder in san jose this year. it was a big wet mess in san leandro. a truck hit a fire hydrant on marina boulevard near the on- ramp to northbound 880. and you see the results there, a huge fountain of gushing water along with some minor street flooding. alameda county fire department shut off the valve. got your traffic and a weather forecast that i think you're going to like right after the break.

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good morning. westbound 580 still seeing those usual delays now through the livermore valley. drive time is heavy so it's almost a half hour between the altamont pass and 680. and the delays continue westbound because of an earlier accident in the dublin grade. bay bridge metering lights are on. traffic is stacked up through the may see and at 580 backed up to 24 and now even the eastshore freeway we're seeing those delays westbound richmond into berkeley. again they cleared nasdaq on the guadalupe parkway but now we have a new accident on northbound 280 in downtown. that's traffic. here's lawrence. a lot of sunshine coming our way on this last full day of winter. out the door we go, beautiful shot for you looking toward the golden gate bridge and the marin headlands. you can see clear skies all the way to the coastline. going to be a beautiful beach day, high pressure and offshore winds combining to crank these temperatures up. 60s and you haver 60s at the coastline, 70s in the bay and valleys, upper 60s at the coast and cooler tomorrow.

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♪ good morning to our viewers in the west. it's wednesday, march 19th 2014. welcome back to "cbs this morning." let's start with today's "eye-opener at 8:00.." >> some things have become already routine, but today it was anything but normal. >> dozens of arms men took over the ukrainian headquarters without a shot being fired. >> and called toyota's conduct shameful. >> it will pay a financial penalty of $1.2 billion. >> may take up a year to find

out the cause of the helicopter crash. >> the people who are following this stuff on the internet know this publication and know how to find it and have used the recipes to a devastating affect. throwing up road blocks as to how tesla does business. and tries to get it to a fan. nice catch. >> today's "eye-opener at 8:00." is presented by prudential. i am norah o'donnell, and charlie rose is on assignment and gayle king is off. relatives scored a press

conference to vent their anger at officials. they accuse the government of hiding investigation. investigators have new clues. radar in thailand picked up an unidentified plane. that could help retrace the jet's path after it changes course. the confrontation of relatives took place today. >> reporter: these press conferences have been routine, a predictable back and forth between journalists and authorities, but today as cameras were getting set up it was anything but normal. a group of chinese family members of passengers came into the briefing room and unhurled a banner. they were pulled out of the press briefing room kicking and screaming. during the briefing itself malaysian authorities told us that some data had been tkau hraetd and files had been

deleted from the flight simulator that had been seized from the captain's house over the weekend. the focus continues on the pilot and co-pilot but authorities here in malaysia have urged the press to remember that everybody here is innocent until proven guilty. >> the investigation is focused on the two men in the cockpit. aviation experts said somebody with experience would have to be at the controls of the plane to follow the course they think it took. >> you have to have some expertise. obviously pilots are trained to do this and the general public is not. so somebody who would have done this on that flight would have had to have a lot of knowledge about the operation of the system. >> cbs news travel editor peter greensburg is with us. first, the fact the westward

turn of the aircraft was programmed in the onboard flight computer before the pilot said good-bye. >> what is really frustrating to investigators is they don't have that much evidence to work with and the timeline keeps changing. but let's assume this is the most accurate chain of events. they are monitoring the system. the ins, it's a series of wave points preprogrammed in like a road map before they took off. >> if he was going west and he had verbal commissions saying bye-bye, everything is okay. >> well what we know somebody in the cockpit, we don't know who, and they made that left hand turn. >> we have the gaps in the potential theories here. what do you find most intriguing? >> the altitude fluctuations

5000 feet above the operational limits down to 23,000 feet and somebody was hand flying the plane. once you pull the circuit boarder an unidentified flying object. you are flying it manually with no reference points in the dark to a destination point we don't know about. >> what does that suggest? >> a scuffle, and then somebody took the yoke and put it down. >> we know about the home flight simulator that this pilot had. news this morning from the malaysia that files may have been deleted, and they may have seen practicing on five runways in that area. does that raise concern? >> not to me pilots love flight sim hrurz, and they can give you

airports around the world and the pilots love to practice that. >> do you think this plane could be on land somewhere? >> boy, i don't think it's another episode of "lost," i don't. i am not trying to be funny about it. i don't know how the plane could have done that. there's tracking, and the real problem is and this is one of the scenarios we are looking at it could be at the bottom of the indian ocean at a depth so deep we may never find it. >> the battery for the pinger is running out. >> 18 days right? >> even if it wasn't running out, the levels of that ocean are so deep it could crush everything. russia enforces control of crimea and vice president biden says the u.s. will respond.

biden stood with the leaders of lithuania as he vowed america will remain at their country's side. the headquarters were stormed and no violence is reported. former secretary of state, hillary clinton, said other countries could face ukraine fate. vladimir putin can't be allowed to annex crimea. >> what putin did is illegal. it's against international law. it's not because we gave the poor little baltic states nato protection, and people need to say that and be clear that this is a clash of values and it's an effort by putin to re-write the boundaries of post world war ii europe. >> clinton said they do not endorse a military response to russia. tough news for families struggling to make ends meet.

the price of food is going up. there has been the highest increase since 2011 according to the bureau of labor statistics. drought and the extreme cold are adding to the rising costs. some people are waking up instant multimillionaires this morning. two grand prize winning tickets in last night's megamillion lottery. one ticket was sold in maryland and the other in florida. a convenience store at a gas station in florida sold one winning ticket, and so far nobody has come forward to claim the prize. if you are still in the running, 11 19 24 33 and 51 with a megaball of 7. >> i know gayle plays mega millions but that's not why she

one in six 1 in 6 older women could be at risk for alzheimer's disease. more real news coming up right here on "cbs this morning." more news ahead right here on "cbs this morning." ♪ s morning's "eye opener" at 8:00 is sponsored by prudential. prudential. bring your challenges. then we gave each person a ribbon to show how many years that amount might last. i was trying to, like, pull it a little further. [ woman ] got me to 70 years old. i'm going to have to rethink this thing. it's hard to imagine how much we'll need for a retirement that could last 30 years or more. so maybe we need to approach things differently if we

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>>d we'r we're taking a closer look now at one of our big stories this morning a new study on alzheimer's disease and women. 1 out of 6 women over the age of 65 could develop alzheimer's, and that compares to 1 in 11 men. women in their 60s are roughly twice as likely to develop alzheimer's, compared to those that face breast cancer. dr. richard isaacson good

morning. >> thank you for having me. >> what have we learned from this study? why are women more vulnerable? >> it's a common disease if you are a man or a woman. alzheimer's is common but women live longer. statistics show age is the number one factor for alzheimer's alzheimer's, and women live longer. >> their odds go up. simple as that. we spend billions treating alzheimer's, and are we making progress in terms of finding a - cure? >> when it comes to treatment and prevention, there are several things that we can do, for the next 5, 10 and 15 years, it's going to bring dramatic strides. >> why is that? >> we set the ground work. it starts in the brain 20 to 30 years before the first symptom of memory loss. if we recognize it early and start early and treat early,

that's when we can make the most. >> there are promising tests that they are working on that are trying to identify that right? >> i think we can make better progress. getting informed there is nothing to be afraid of. i have four families with alzheimer's, and if you have a problem with memory or feel you are at risk talk to your doctor. >> what is most alarming most women think about breast cancer and heart disease and this headline that alzheimer's is far more likely than breast cancer in women over 60 what can you do to prevent alzheimer's? >> nothing magical and no magic cure or prevention for alzheimer's, healthily lifestyle, and very specific vitamins and getting your blood pressure and cholesterol in check. eating bareryse berries.

>> keeping the brain active helps, right? >> playing a musical instrument. these are the things that can build-up backup pathways. learning a new language or hobby. >> were you surprised about how prevalent this is among women? >> no, it's no surprise to me. this disease doesn't affect the patient but the entire family. >> women become the caregivers. dr. richard isaacson thank you, and good to have you here. a 100% jump in tips for servers. how an app is making customers more generous and where you can start using it. you are watching "cbs this morning." coffee shop. aapp and how people are using it. ahead. on "cbs this morning." getting your vegetables every day?

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few your heeding to a starbucks this morning you'll see something new but it's not on the menu. customers already have use of an appp called s square w wall tote pay fofor coffee and s snacks. >> startingg today ththere'e's alslso an addititional tipipping option.. it g giveses y you up to twowo hou

barista. michelle miller tells us how it's putting more money in workers' pockets. >> reporter: ooh cup of joe isn't what it used to be. >> double espresso chocolate, and vanilla syrup. >> reporter: and neither is the way you pay for one. more and more are turns to square one creating by twitter founder jack dorsey. many of the customers, 4 million customers are small business owners. jeremy co-founed birch coffee in new york city which started using the technology a year ago. >> with square we swipe the card, flip it around and they close out the entire transaction. >> reporter: customers are faced with a screen how much they'd like to tip or you can select no

tip. turns out almost nobody wants to seem like a cheapskate and limon says tipping with technology has skyrocketed. >> when people would come in and have to actually physically ten enter a tip amount we'd be taking 100. the day we started using square it went up 100%. >> reporter: exerted cite a combination of factors. the preset options eliminate the mental work. >> there's a lot of research that defaults are suggestions actually make people do what those defaults or suggestions suggest. >> reporter: and then there's the guilt factor. >> i feel like people actually do feel bad pushing no tip. the amount of care and attention that these guys put toward a cap

cappuccino and a latte it warrants being tipped. >> research shows the cashless transaction makes it easier. and they say it's the way of the future. >> the consumer is going through a seismic change in which cash over time is going to be ops let. >> but as much as things are change, tipping is still optional even though it doesn't feel like it. >> it makes it easier for someone to leave money when they don't feel like they're leaving money. >> reporter: for "cbs this morning" michelle miller new york. >> well, i think that's good news for worker who will get some extra tips. >> cab drivers resisted credit cards but they found they got more tips. >> when you use your credit card, you spend more than when you use cash. >> reporter: how a 4-year-old boy is stealing the show from the coach who's always his grandfather.

that's ahead on "cbs this morning." stabbing shut down v-t-a service in downtown san jose this morning. a man's bo good morning. 8:25 on your wednesday. i'm frank mallicoat. in the headlines in the bay area, a deadly stabbing shutting down vta service in downtown san jose this morning. a man's body found at north 2nd street and e st. john minimum wage in richmond will the highest in california going up to $12.30 an hour. a second vote next month will be needed to make it official. san francisco imposing new restrictions on ecigarettes. a new law would ban them where normal cigarettes are already not allowed. the law goes into effect next month as soon as mayor lee signs it. stay with us. traffic and weather in just a moment.

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unstoppable offender ♪ ♪ boom, boom, shake the room ♪ ♪ the unstoppable -- ♪ [ male announcer ] an electric city car here... makes about as much sense as a gas guzzling suv here. ♪ ♪ the quick charging zero emission, all-electric all-new smart electric drive. just $139 a month. good morning. if you are traveling westbound highway 4, we are getting some initial reports of a six-car accident right now westbound again coming into pittsburg approaching bailey so we're just beginning to see some delays. but we're hearing that three left lanes are blocked. so expect some unusually heavy traffic getting out of the antioch area. again, that was just reported a couple of minutes ago. in the meantime, we have this police activity. there's an accident just off the freeway northbound 101 at shoreline. the police activity there has

the off-ramp shut down. and it is causing a backup right now on the main lines of the freeway northbound from middlefield. here's a live look at the nimitz, 880 in oakland. obviously crawling right now past the oakland coliseum up towards your embarcadero exit. that's your latest "kcbs traffic." here's lawrence. high pressure taking over those offshore winds blowing and that's cleared out your skies. no fog to worry about today. should be just a gorgeous day. our mount vaca cam looking good, sunny skies there. and well, they're going to stick around on this last full day of winter. high pressure in control, the temperatures will soar this afternoon above the average. some places sneaking up near 80 degrees this afternoon. should be about 76 degrees in san jose. 75 in napa. 74 in san rafael. and 70 in downtown san francisco. 67 in pacifica. a few clouds return for the coastline for tomorrow. then cooler temperatures throughout the weekend. a chance of showers possibly next tuesday.

president obama, an average college basketball fan unveiled his picks. some call his pick barackatology. he chose it correctly once in 2009. his seeds are florida michigan state, arizona, and louisville. his full bracket will be revealed today. >> have you filled out your bracket yet? >> yeah. i'm not telling you who i picked yet. >> it ll be revealed soon enough, i'm sure. one team the president didn't mention, he's bringing a secret weapon. the coach who's only 4 years old and bears a striking

resemblance. i absolutely adore this story and they're now an internet sensation. >> also health and well necessary is a trillion-dollar. >> interpreter:. they know about the ice cream cleanse, facial and adding butter to your coffee. they're in the toyota green room and we're going to meet them. >> eight this time we're going snow you headlines around the globe. president obama belatedly awarded the medal of honor to 24 army veterans at the white house tuesday. they found most of the men were originally pass over bus they were his spannic, ju wish our black. just three are still alive. >> here in america we confront our imperfections and sometimes face our painful past. these soldiers fought and died for a country that did not always see them as equal. >> such a moving ceremony.

these officer fought in vietnam, world war 1, and 2 and the korean war. bringing prince george was night and a lovely way. >> episode seven will be directed by j.j. abrams. it takes place 30 years after "return of the jedi." it's new. some familiar faces may play the lead. oscar winner lupita nyong'o. it's set to be released in 2015. "the new york times" says the executive pastry chef at the white house is leaving. he was hired seven years ago. he said first lady michelle obama got him interesting in

healthier foods so he's moving to new york to team people about eating bet jeer and 15 years as print journalists, they launched a health website. well and good. they have more than 4 million visits from around the world. good morning. great to have you here. >> good morning. >> hi norah. >> you launched the website in 2010 with $5,000. what was the goal? >> we're both really passionate about wellness as a lifestyle and we wanted to create something. fitness and yoga nutrition, wholeness, something about a positive headline. it gave easy tips to fit into their busy lives. >> it turns out there because huge market for it right? >> it was. i think we dared to dream there was breaking news in wellness

and at this time there weren't many juice bars or boutiques or fitness studios. that was sort of the moment that we came aboard and i think, you know, it lifted well and good and the interest and wellness and fitness. >> you started this practically with $5,000 on your credit card or something. >> we split the difference. between the two of us we could make it work. >> but it's a very competitive area now, so how have you survive survived? >> i think part of it was meeting a need. if you step out on the streets of new york and many cities and you see juice bars you see yoga studios, boot camp workouts happening in your park on the way to work. there's dechl it inially and levering well. >> your stamp of approval on any kind of class meechs the class will sell out immediately.

how do you evaluate if it's a good class, if it meets your wellness standards. >> the same way dining critics are expert. >> but you're journalists. >> we have a team of journalists we work with and a lot of free laernss. we've been to hundreds of fitness classes, hundreds of juices. we interview experts all the time. i think what we realize is this is a lifestyle area worthy of critical thought and research in the way that other dining and theater are. >> you're focused new york now but you're planning to take this national? >> yes. we've grown very organically. when we first started we thought we'd focus on new york. about a year and a half in, the country realized this is something they wanted too. >> international as well. >> yes, exactly exactly. and to alexi's points there's a lot of excitement and people

around the globe are happy. >> your spot is known for trending things. what's with coconut oil. it's an amazing ingredient. $8 a jar. you can have it in your medicine cabinet and your kitchen. you can use it as a mouth wash. it leads to healthier gums and whiert teeth. use it to condition your hair. people are obsessed with coconut oil. we're excited about all the ways technology is allowing fitness to -- you know you can have yoga in your living room at less than $10 an hour. >> i have to bring up the ice cream cleanse because i found that promising. >> that's one of team of journalists have not tried yet. >> is there such a thing? >> i think the word cleanse has

become a buzz word so i think we'll be seeing it misused. >> so we're not endorsing the ice cream cleanse. >> no no no. i think sometimes we're calling attention to thinks. >> you're just pointing it out. >> sorry number five points of ice cream. >> it's interesting that the health and wellness industry is a several trillion dollartry. not a lot of guide looks in term of,000 rate different things. how much of your site is about practice and books? >> i think experience is across the board board we take to heart. i think consumers like the way we help break things down. which juice brand is different from another. there's all of this specialization that we can help

shed some light on. >> people read us for different reasons. some read us for the smoothies and green juice recipes. how to make juices affordable in your home. eries read us for the fitness news and beautifully. >> it's groan with all the other categories of organic food. >> all right. thanks so much for being here. >> thank you for having us. when st. joseph faces off connecticut tomorrow in the ncaa tournament, the star won't be on the court. he'll be in the stands. jan crawford shows us the 4-year-old shadow coach who's stealing the show. >> reporter: that's phil martelli coaching his team into a spot in the ncaa tournament. that's phillip, diagramming place. looking just like his

grandfather known as tug. >> what is your favorite thing to do? >> dress up like tugger day. i like to wear my orange bets all kinds of tugs ties. these shoes, i wear these shoes all the time when i'm tug. >> reporter: phillip has a different kind of superhero and it's not just dressing up during games. >> does anyone have any questions. >> reporter: there are those postgame pre conferences when coach bill gives him the mike. >> reporter: when you talk ho what do you like to talk about? >> it like to talk how my guys are pleaseling. >> have you watched all the

tapes. yes, i've watched them all. his mother megan was captain of her college team. now she's got a different leadership role it's awesome. so fun. but honestly it's demainlanding. from the moment he wakes up he has to think about what kind of suit he's going to wear, tie he ice going to wear. at some point he has to go too school. >> what do you like to tell the players. >> get rested get ready for practice, and if their uniforms are dirty, get them clean. >> he's been going to games really since birth. >> reporter: as much as phillip likes playing coach, martelli says sharing his life 'eers work with the grandson.

>> i think it's fun. not enough people are smiling and laughing anymore. >> reporter: but thursday night is going to be all business and they take on connecticut. little phillip is there to see it all which is certainly to brick a smile no matter the outcome. >> i love the tie. that's just awesome. >> it's such a great story. he loves his grandfather so much. >> it's perfect. >> he's got the whole thing down. >> you can watch ncaa tournament including the championship game. go to webb

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a new england store is like a time machine. "cbs this morning" contributor lee woodruff shows how they enjoy the simpler life. it attracts commerce all around the world. >> reporter: western vermont is the unlikely home of one of the

state's top tourist attractions. a third generation family owned country store that's in the business of selling nostalgia. what's your definition of a country store? >> a country store was a place that you would go into in these small communities 150 years ago. you didn't have the internet. you would go to the country store to get just about anything that you needed. >> reporter: in 1946 the ortons started the vermont country store catalog and when the orders started rolling in they opening up. what was your grandfather's goal when he set the store up initially? >> not all that different than what our goal is today in helping to revive products from long ago. >> reporter: customers of the vermont country store keep coming back for their old favorites and occasionally their demand for a product has actually brow it back from

extension. >> i think big searls are usually ones that customers connect with. products like our tangi lipstick that's a product that we actually own sniet went extinct. >> it went extinct. it was no longer available. we started to work with a company to manufacture it. it has a different -- sort of a different shade depending on your skin tone and body temperature. we call it the mood ring for your lips. >> let's see what happens. >> the drum roll. >> goes from orange to -- oh my gosh it's turning pink. >> reporter: the store and the catalog appeal to the young and the old. another part of the country store's success, tour bussing. >> i think that's a huge part of why they come to vermont and you have bus loads that come from england. vermont feels to them like old

america. >> reporter: or maybe quintessential new england. the store proudly resists any urge to update its clothing to current trends. most of its products are sensible. >> this is one of your bestsellers. >> it's endured. >> nothing says chaste and pure. >> it's like a new england winter. >> creams and lotions and tonics fill the shelves of the store's section. >> it's cool bizarre ocean-fashioned remedies you don't think of anymore. bunion corrector, right? >> yes. >> reporter: so in this era of amazon and internet where you can touch a button and get everything, what do you think it is about the vermont's country store that keeps people kolling bag back? >> you walk in and feel at home. you feel a connection to it. a time-honored tradition. almost a smell and a feeling that it's been here forever and

that no matter what you need you can find it here. >> a tradition that the orton brothers aren't about to change. for "cbs this morning," lee woodruff westin, vermont it's interesting. the nostalgia is there and the people still want it. it's amazing. >> it's fantastic. tomorrow on "cbs this morning," a new smell weathercasting from an unlikely place. >> syracuse university looks beautiful but what does it smell like? i'm mo rocca.

female announcer: what will you get with your new sleep train mattress? man: i'm getting a camera! - i'm getting an espresso maker! - i'm getting a new smart phone! female announcer: during sleep train's big gift event get a $200 best buy gift card with purchase of selected beautyrest, posturepedic or tempur-pedic mattresses. or, get 24-months interest-free financing. - a new tv...

- a laptop... - a game console! female announcer: sleep train's big gift event is ending soon. ♪ sleep train ♪ ♪ your ticket to a better night's sleep ♪ that does it for us some of be sure to tune in for the "cbs evening news" with scott pelley.

tonight more on the families

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your realtime captioner is linda macdonald. good morning. 8:55 on your webs. time for some news headlines. i'm frank mallicoat. a deadly stabbing shut down vta in san jose this morning. a man's body found around 2 a.m. near north 2nd street and east st. john. the murder the city's 10th of the year, second this week. police still looking for the killer. a big wet mess in san leandro overnight. a truck hit a hydrant there on marina boulevard near the on- ramp to 880. the result a fountain of water and minor street flooding. the fire department shut off the valve. final official full day of winter, and mr. lawrence karnow is bummed. >> i am. i'm terribly sad, frank. i can't believe winter is ending. it is going to end up on the

warm side. high pressure overhead some offshore winds and very calm looking toward mount diablo. yeah, looking good all the way to the coastline today as high pressure is going to hang around and that means these temperatures running well above the average. i think the warmer spots may get near 80 degrees this afternoon as you make your way into brentwood, also into morgan hill and gilroy. 76 in san jose. about 75 in the napa valley. downtown san francisco about 70 degrees. and if you are headed to the beach, these temperatures up into the 60s maybe some 70s into santa cruz. so working on a great day ahead tomorrow maybe a return to patchy fog coastside. and then more clouds some cooler temperatures over the weekend. slight chance of showers by next tuesday. we're going to check out your "kcbs traffic" when we come back.

good morning. we'll get right to it. we have a number of mass transit notes. first, bart delayed by about 15 minutes right now heading to sfo. caltrain having some dispatch issues. they are now reporting delays in both directions. and police activity continues to shut down the st. james station for vta riders. also a traffic alert was just issued westbound 4 approaching bailey road.

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